Riad Altair

Morocco , Marrakech
MARRAKECH, Derb Zaouia Bab Doukala, 21
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50 reviews shown

8/10

Excellent

11 Jan 2024

Anthony

We had a really lovely stay at Riad Altair. Couldn't really fault the property. Abdul was an absolute delight and such a lovely first impression, as were the whole staff who were all so friendly and helpful. The room was nice and comfortable, and the morning breakfast was tasty. They make eggs to order. I guess my 4-star rating probably comes down to value for money, as we paid close to $250 AUD a night, and I'm not quite sure it was worth that. Not quite sure we got bang for our buck, but maybe this is just Marrakech prices.

Leisure Partner

10/10

Exceptional

07 Jan 2023

yaniv

Absolutely the most wonderful staff and people we have had the pleasure to spend time with. Could not ask for a more beautiful atmosphere nor a more caring and accommodating compliment of staff. We, as a group, all travel frequently. And not a one of us has ever had a more wonderful experience. Absolutely our pleasure to have enjoyed our stay. Thank you.

Leisure Family

10/10

Exceptional

08 Dec 2022

yaniv

Riad Altair was truly one of the most enjoyable and welcoming stays we've ever had the pleasure to experience. All of the staff went above and beyond the call to be friendly, welcoming and helpful to our large, and frequently disorganized family, with Abdul even going so far as running out personally to procure a special childhood treat of my elderly father in law, when he learned that we had not yet managed to locate it on our own. The cleanliness and the smell of orange blossom a soothing treat to the senses. Many in our group are frequent travelers and all agree that this was one of the most wonderful accommodations that we've enjoyed. Add to that the staff, the friendliness and family and this was by far the beyond compare. Thank you to all for making everyone feel so welcome and at home.

6/10

Pleasant

27 May 2022

Ricardo

NIce but ... and a big but

Two stars are deducted from the 5 the property should deserve, for two things. 1) Wrong information in the description, for example: calling the public jacuzzi, a pool; or saying that there is parking on site, to get there you have to walk for more than 150 m of pedestrian alleys, from the nearest street, it is impossible to have “parking on site”. 2) Lack of service policy. Although the staff is kind, the Riad does not think about the client. I share our experience. As soon as we booked, they wrote us offering transportation, we replied telling them we were have car. They never told us the street that goes close to the Riad is close, has been on repair for two months ago, it was impossible to get close by car. I left the car and my wife at 800 m from the Riad went to ask for help, luckily, I found Abdou who help us, they should have warned us about the situation, a set a meeting point. The night before leaving they asked us to pay local taxes and consumption, but they do have cards. Shorting the customer of local currency just before leaving is irresponsible, even more if you have to pay $420 Dirhams (+U$40) for two days.

Partner

10/10

Exceptional

12 Mar 2022

Alan

Fabulous hotel in great location for tbe old town. Could improve their environmental policy. However
been before, would go again..

Leisure Partner

10/10

Exceptional

28 Dec 2019

Verified traveler

Lovely riad, well decorated in great condition. Staff were friendly, gracious and hospitable. Only minor improvement could be having a full shower, instead of moveable bath nozzle that you have to hold while bathing.

Leisure Family

10/10

Exceptional

12 May 2019

Verified traveler

The staff were exceptional it made our holiday, The food was lovely and we were well looked after.

Leisure

10/10

Exceptional

10 Jan 2019

Verified traveler

Outstanding experience for us as a couple staying for 4 nights. It was such a pleasant experience for us that we will remember this for long time. The location is great and the staff are so helpful, polite that they add so much value to the overall great experience. The breakfast is excellent and dinner is outstanding. Arranged transport from/to airport without any problem and two 'day long tours' via the Riad - which turned out to be excellent too.

10/10

Exceptional

29 Jan 2018

Twinkletoes

Really lovely hotel with outstanding staff.

Lovely hotel in a great location. Transfer taxi waiting for us and room just as pictured. The staff were available 24/7 and service fantastic. Just two small gripes: the pillows were not great and on the last day the patio heater was not working so eating in the courtyard was cold (there wasn't really anywhere else).
Without these the experience would have been a straight 5* Would I go there again? Absolutely!

Partner

8/10

Excellent

30 Dec 2017

Verified traveler

Good experience

Pros
1. Location was good
2. Room was big and well decorated
3. Service was good
4. Riad looked nice

Cons:
1. Breakfast had different types of bread and croissants - not the healthiest
2. Heating was very ineffective and not at all sufficient for the room

Partner

6/10

Pleasant

02 Dec 2017

sally & stuart

Pleasant

Hotel staff very friendly & helpful breakfast very nice room very clean hotel in good position very quiet. Unfortunately near the entrance there is someone sleeping rough would have liked tea/coffee making facilities in room, we didn’t get the room we booked & we paid double the normal rate for hotel to arrange taxis transfer from airport good,return journey was 15 mins late & he didn’t come inside hotel to collect us we had to go out to street, overall the good points didn’t really outweigh the negative expensive for what it is

6/10

Pleasant

27 Sep 2017

Natasha

lack of attention to detail

Some key mistakes and discrepancies between what we booked on Expedia and what we actually received made this less than perfect. Could have been better. But some nice aspects.

10/10

Exceptional

03 Dec 2016

Jennifer

Warm and welcoming staff at beautiful riad

Beautiful riad with wonderfully friendly staff. Abdel was great from the moment we booked our room and helped to arrange an airport pickup and dinner the evening we arrived, which was a welcome relief after traveling from Singapore to London and London to Marrakech within a 24-hour period.

We stayed in the Syrius room, which was clean and spacious - a wonderful space to return to after exploring the city. Sunrises over the rooftop were chilly but worth it - the prayer calls and birdsong as light filters over the city must be witnessed at least once.

Breakfast on the patio was plentiful, varied and always a relaxed affair. The rest of the communal area is also lovely and worth spending some time in. I managed to read a book from start to finish in one sitting!

We had wanted to go to the Atlas Moyntains, but Abdel advised us against it due to poor weather forecasts. While this was obviously disappointing, I really appreciated his honesty, as we have been on some holidays were people would have been only too willing to take our money, regardless of whether conditions were suitable.

Yassine was another incredibly helpful member of staff. He seemed to have a sixth sense and appeared whenever we had a question, but was otherwise unseen.

Things that would make Riad Altair even more special:

- Credit card payment availability
- Daily mineral water
- Gentle reminders for guests to respect other guests, by not being excessively loud

Partner

10/10

Exceptional

12 Nov 2016

Duncan

Beautiful ryad with plunge pool; rooftop terraces

Staff were brilliant - sorting transfers, providing additional refreshments when required etc, etc

Partner

8/10

Excellent

12 Jan 2016

Sybil

Break away

my partner wanted to get away for a few days we wanted to be able to relax and at the same time be able to do some sightseeing.

We didn't know what to expect but we were not disappointed
The hotel is situated in a residential area 15 minutes walk from the market.

The hotel was clean and well kept. The service we received when we arrived was great we were givn a tour of the hotel facilities and an introduction to the local area.
our room was also clean and tidy with towels and robes , extra pillows. The only thing I can say is that my partner is 6ft 3in and the bed was not suitable for his long legs also there was a thick 20 -100 tog duvet which was too hot maybe they could provide an extra light sheet.

The chairs were not ideal for us either as they were stools so therefore the bed was our seating area uncomfortable no back support.

The hotel is situated 2 minutes away from the mosque and therefore we heard the calling for prayer very clearly 7 times a day with the first call being at 5am all lasting 5 minutes :-( so ear plugs required

there are enough shops and the market is close but please be careful when walking as you will be approached by hagglers just be careful and say no if you are not happy.

Partner

10/10

Exceptional

04 Jan 2016

German

Cute and comfortable

Always someone there to help with what you need. Yasin was a great help with our travel arrangements. He brings the best freshly baked croissants every morning, we left one morning at 7am and he had everything ready for us to have a full breakfast. We stayed in a room upstairs and it was perfect, very clean and comfortable, noise level was fine never had any noise around our room. Getting to the hotel might seem a bit scary if you arrive at night, but it was actually very safe and its one a quiet street. About a 10min walk to the medina. Has a lovely chimney for cold nights and a tv room with games and books.

Partner

10/10

Exceptional

05 May 2015

Verified traveler

Lovely experience- couldnt fault it.

Spent 3 nights at the Riad.

It was such a beautiful setting, with all the comforts, perfectly situated to explore Marrakech. It was a nice place to wake up in and return to after a busy day in the hustle bustle and heat of the morrocan city.

Staff were lovely, friendly and always eager to help.

Breakfast was lovely, served with a smile, a great way to start the days adventures.

Partner

10/10

Exceptional

18 Feb 2015

Verified traveler

Awesome stay!

It was a great stay... although we have to wait for our room to be fixed when we arrived but the staff are all very helpful! They also gave my husband a cake for his birthday :))) the wifi is not so good because we are on the top floor... but overall it was a extraordinary Riad! definitely a great deal

Partner

10/10

Exceptional

17 Nov 2014

Verified traveler

Excellent place to stay

Excellent place to stay. The staff could not have done more to help. We would definitely stay here again if we were to return to Marrakech

Partner

10/10

Exceptional

24 Jul 2014

Danny

Beautiful Riad

Had a great stay at Riad Altair, delicious food, awesome service, beautiful room, would definitly recommend to stay!! 10min walk to main square, area is well lit at night, safe area to walk at night, the riad is like an oasis from the outside. Nice terrace to have drinks on.

10/10

Exceptional

04 May 2014

Verified traveler

Gracious welcome to Marrakesh

Staff is very welcoming. Very comfortable riad with a pleasant roof area. Easy walk to main plaza as well as to the ville nouvelle.

10/10

Exceptional

31 Mar 2014

Martin & Cherry Wood

Riad Altair

The Riad was so much better than we expected. The service was especially good, professional yet very friendly. Location very good in the old town, yet so easy to get around wherever we wanted to visit. Wouldn't hesistate to reccomend it.

Family

8/10

Excellent

16 Jul 2009

Anonymous

confortable and quite place

These hotel is perfect for getting away from the noisy streets of Marrakesh, staf was friendly and caring. For us the bathrooms are the main concern when we travel, they need to be clean, in this riad we had to request to change rooms because of the bad smell coming from the bathroom was affecting the whole room. They promptly gave us another room. Other guests that stayed in that specific room, were having the same problem and also requested to be moved, some left the hotel. Other than that the place was great for the price.

Partner

10/10

Exceptional

15 Sep 2025

Francisco

Only two complaints: water and parking

The only establishment that charged for bottled water.

Any other establishment we had in Morocco did not charge for bottled water when we asked. Usually we asked for 1 bottle of 1.5L/day per person.

Establishment mentions it has free parking but it does not have it. When asked where to park, they suggested a 3rd party paid parking option

Partner

10/10

Exceptional

06 Jan 2019

Verified traveler

Personnel du riad aux petits soins. Cuisine locale entièrement réalisée par la cuisinière qui est une véritable fée des fourneaux. La manager est d'une rare disponibilité pour toute sollicitation relative à la découverte de Marrakech et aux excursions qui peuvent être orgénisée. Si nous retournons à Marrakesh à l'avenir, il est fort probable que nous cherchions à retourner dans ce riad.

8/10

Excellent

06 Jun 2018

AC66

Etablissement très bien tenu et au calme tout en étant dans la médina et à proximité des sites touristiques. Notre chambre était très confortable, située sur une terrasse, c'était parfait ! Petit déjeuner copieux, servi jusqu'à 11h et dîner plein de saveurs. Le personnel a été très agréable durant notre séjour et attentif à nos demandes. Nous conseillons cet établissement.

10/10

Exceptional

13 Nov 2017

ささ

かわいらしいホテル

部屋は清潔で浴室もひろく、快適にすごせました。従業員の方も、とても親切にしていただきました。フナ広場から少し歩きますが、比較的人通りの多い道を通っていけるので、夜も安全かと思います。

4/10

Poor

02 Jun 2017

aurelie

Nous n'avons pas passe la nuit au riad au vu de la chambre proposée et dû quartier dans lequel se trouvait celui ci ce riad ne devrait pas être propose par le site. Nous avons effectuer une réclamation

Partner

8/10

Excellent

13 Oct 2016

Gutes schönes Riad am Rande der Altstadt

Zimmer gemütlich fùr ein Riad. Aufenthaltsraum ,Dachtersse alles schön und gut in Schuss und Personal hilfsbereit und organisiert.So habe ich mir das vorgestellt.Taxi transver vom Airport klappte prima .

Partner

10/10

Exceptional

04 Sep 2016

m.i.

フナ広場に近く、他の観光地にも歩ける距離で、便利でした。
スタッフもフレンドリーで色々と相談にのってくれました。
朝食もとても美味しかったし、WiFiもつながり、本当に快適でした。

8/10

Excellent

24 May 2016

Laura

Tres bien mais legerement bruyant

Riad tres agréable de facon general, juste un peu bruyant. les portes et fenetres etants typiques, nous entendions nos voisins.

Personnel Super surtout Yassine

Partner

10/10

Exceptional

27 Mar 2016

Verified traveler

Hyggelig hotell med fantastisk miljø

Hotell som tildligere var et hus for en rik familie, Veldig trivelig og hyggelig miljø, både selve hotellet og betejningen der.

Partner

6/10

Pleasant

02 Jan 2016

Inger-lill

Ærlig anmeldelse.

Vi hadde booket 10 netter, men valgte å flytte ut etter natt nr 3. Vi fikk et rom i 1 etg med endel støy, mat lukt og peis os. Som kom rett inn på rommet.Sengen var alt for hard. Riaden var lukket med plast på topp etg. Vi hadde ingen form for lufte muligheter.Total sett følte vi at vi bodde i en bunker. Uten mulighet for noe privat liv. Lukket for alt lys og luft. Mørk og trang gate inn til hotellet. Ekkelt å gå alene.

Partner

10/10

Exceptional

25 Dec 2015

Ulf

Riad Altair, im Herzen von Marrakesch

Ein fantastisches Riad inmitten der quirligen Medina von Marrakesch. In einem Gassengewirr öffnet sich ein Platz der Ruhe. Dieses Riad ist ausgestattet mit einem kleinen Pool, einem romantischen Innenhof und einer Dachterrasse von der man einen fantastischen Blick über die Altstadt hat. Das Personal ist sehr freundlich und hilfsbereit, die Zimmer sind liebevoll eingerichtet und das selbstgemachte Frühstück mit abwechselnden Leckereien ein guter Start in den Tag. Von hier aus ist es nur ein Katzensprung zu vielen Sehenswürdigkeiten, die Marrakesch zu bieten hat.

Family

10/10

Exceptional

21 Dec 2015

Jacqueline

Beautiful Riad close to Djema El Fna.

Beautiful Riad, quiet, 10-15 mins walk to Djema El Fna. Good value for money!!

Partner

8/10

Excellent

02 Oct 2015

Verified traveler

das Riad Altair wurden wir jederzeit weiter empfehlen!!!
Meine Freundin und ich waren das erste Mal in Marrakesh und leider hat es uns ganz und gar nicht gefallen. Der \"Zauber\" der Stadt hat uns leider nicht berührt. Mit der Mentalität der Marokkaner
hatten wir so unseren Schwierigkeiten. Aber was soll´s, dies ist nur unsere subjektive Meinung.
Allerdings waren wir sehr froh ein Zimmer im Riad Altair gebucht zu haben, denn ich glaube nicht das wir sonst länger
als einen Tag in der Stadt geblieben wären.

Vielleicht gut zu wissen das man Morgens schon um fünf Uhr vom Gebetsaufruf des Imans geweckt wird. Weil das Altair neben der Moschee liegt hat man das Gefühl man wird persönlich vom Iman geweckt.

10/10

Exceptional

08 Sep 2015

alban

Ce sont mes parents qui y sont allés : super content de l'hotel

Partner

10/10

Exceptional

08 Jul 2015

Verified traveler

Riad accueillant et tranquille, personnel accueillant et discret idéal pour se reposer et visiter à votre rythme.

Family

10/10

Exceptional

24 Jun 2015

Verified traveler

Fantastisk Riad!!

Vistelsen på Riad Altair var helt underbar. Att från en hektisk dag i souken komma \"hem\" till denna tysta fridfulla miljö.
Servicen var över förväntan och alla på riaden var så hjälpsamma och trevliga.
Skulle inte ens tveka på att boka här igen nästa gång vi besöker Marrakech.
Helt fantastiskt!!

Partner

10/10

Exceptional

07 Jun 2015

Verified traveler

Schönes Riad. Sehr zentral gelegen

Wir haben uns sehr wohl gefühlt im Altair. Sehr netter und hilfsbereiter Manager.
Schöne Terrasse, super um nach einem anstrengenden Tag sich zu erholen.

10/10

Exceptional

29 May 2015

Josefine

Great service, lovely riad!

The crew was so friendly and helpful, really good service. I definatley recommend this riad!

Family

8/10

Excellent

23 Apr 2015

Verified traveler

Une belle expérience

Un riad charmant perdu dans le dédale des ruelles de la médina, à proximité de la mosquée Bab Doukkala. Très bien situé, à 10-15 min de marche de la place Jemaa el-Fna.
Un personnel local très sympathique, très serviable / aux petits soins, et avec beaucoup d'humour. La cuisinière est un vrai cordon bleu : j'y ai goûté le meilleur tajine du séjour !
Les petits plus : la vue depuis le toit terrasse; le dîner et l'ambiance; l'humour et la gentillesse du personnel marocain; un hammam traditionnel à 2 pas.
Petits bémols : pas assez d'eau chaude pour 2 personnes !!! on a dû terminer de se laver à l'eau froide ! c'est un comble lorsqu'on paye près de 110 euros la nuit !!! Une chambre pas très lumineuse au rez-de-chaussée (ça semble courant lorsque vous réservez via des centrales de réservation internet) qui donne directement sur le hall où se trouvent les tables du petit-déjeuner et du dîner : pas terrible pour l'intimité ! Le plan de la ville n'était pas précis (nous en avons eu un beaucoup plus précis dans un autre riad en fin de séjour). On entend bien les appels de la mosquée qui se trouve juste à côté...

Partner

10/10

Exceptional

07 Apr 2015

Verified traveler

Schönes Riad Hotel

Schönes Hotel mit persönlichem Service. Die meisten Sehenswürdigkeiten sind zu Fuß gut zu erreichen (la Place in 15 min)

8/10

Excellent

30 Mar 2015

Linda

Stay at Riad

A really nice, small, familiar Riad with walking distance to the souk and other attractions.

Partner

10/10

Exceptional

15 Feb 2015

Sarah

Rent, fräscht, lugnt och underbar frukost!

Vi hade en väldigt trevlig vistelse på Riad Altair. Frukosten var det allra bästa, vi fick alltid något nytt varje morgon. Rummen var bra, väldigt rent och bra service. Däremot var det ingen balkong som det står (beror på vad man kan räkna med balkong men jag räknar inte utsidan vid dörren där man går in som en balkong). Det fanns däremot en trivsam takterass med bord och solstolar, men ingen utomhuspool vilket troligen beroende på att det fortfarande var ganska tidigt på säsongen. Det var väldigt lugnt inne på Raiden, nästan för tyst ibland. Läget var bra, bara en bit ifrån det stora torget och centrum av Medina. Personalen var enormt service inriktad och gjorde allt och lite till för att man skulle ha en bra vistelse på deras Riad. Jag skulle varmt rekommendera det här boendet!

Family

10/10

Exceptional

09 Feb 2015

Per

Super riad i Marrakech

Fin riad - meget rolig beliggenhed og ca. 15 min. gang fra Jamaa El Fnad pladsen og ca. 20 min. gang fra centrum i den nye bydel. Meget hjælpsomt og venligt personale. God morgenmad inkluderet i værelsets pris. Vi spiste i riad'en flere aftener - super mad. Ugens menu ligger på værelset, man bestiller blot inden kl. 13.00 samme dag. Vin til maden medbringer man selv. Personalet ved, hvor man kan gøre sine indkøb.

Partner

10/10

Exceptional

12 Jan 2015

Betul

Flott beliggenhet. marrokansk stil.

Beliggenheten var fin. Det er kort avstand til Jamaa El Fna og Guéliz. Viktig å bemerke seg at hotellet ligger i en bakgate, man må gjennom trang vei for å komme i mål. Dette var vi ikke kjent med før vi kom, og ble litt urolige da fremmede lokale folk ville hjelpe oss fram. Hotellet kunne gjerne hatt kjøleskap i hvert rom.

Family

10/10

Exceptional

04 Jan 2015

Verified traveler

Nice, clean and good food

Abdel and his stuff did all for us during our stay. Especially the New Year dinner was successful. We also went to Essaouira for two nights (inkl swim in the Atlantic Sea) and took a trip up to Oikaimeden for a wonderful ski day. We truly could recommend a stay at the Riad!

Partner

10/10

Exceptional

03 Nov 2014

Rashid

Herlig riad med knallbra service!

Deilig Riad i utkanten av medinaen. Kort vei til markedene og resturanter. Vi fikk nydelig frokost med noen variasjoner, men stort sett fransk inspirert frokost. Vi spiste også middag på riaden, det var noe av de bedre rettene vi spiste på vår tur. Servicen fra Abdel ( styrer riaden ), Bader og Yasin var knall bra! Mange tips og var alltid behjelpelig. Alle som jobbet der er høflige, behjelpelige og snakker flere språk. Engelsk, fransk, spansk arabisk.

Riaden ligger litt av en hoved vei, så er du alene og er jente kan det være ubehagelig å gå der på kveldstid. Jeg hørte noen gjester som syntes det var ekkelt, men jeg opplevde ingenting.

Jeg reiser gjerne tilbake til denne riaden. Mye for pengene syntes jeg!

Partner

10/10

Exceptional

25 Oct 2014

Christophe

Superbe endroit et accueil !

Equipe on ne peut plus symparhique et serviable, cuisine delicieuse (goutez la glace elle est divine),

Partner