Name: Sleep Inn Concord - Kannapolis
Address: 1120 Copperfield Blvd., Concord, 28025, US

2/10

Poor

02 Aug 2026

Trivia

The building is very outdated and so is the plumbing. There are holes throughout the entire property. We were switched to three different rooms due to the toilets, not flushing. The microwaves don’t work in the room. The other appliances are outdated. The staff was not helpful and caught an attitude when I told them it was an inconvenience for me to have to plunge my own toilet. When I wasn’t the one who clogged it. I don’t recommend anyone to stay at this hotel. It should actually be closed and renovated before opening its doors and taking peoples money. Spending 150 on this hotel was way overpriced. To be offered a partial refund I was forced to stay at the hotel. Nor did I receive my deposit back. I would not recommend nor stay at another choice hotel. I was also advised that I shouldn’t use third-party booking sites because guest are treated differently when they do.

10/10

Exceptional

27 Jul 2026

Kenneth

Way way way better than I expected ill be returning

8/10

Excellent

26 Jul 2026

Tiara

I had a room with a king sized bed. The room was clean ans so we're the common areas. The pool was maintained well.and I love that it is heated. The breakfast was continental okay.

10/10

Exceptional

22 Jul 2026

Charlene

The pool was warm and indoors which was perfect given the high temperatures we've had outside. Furthermore, the rooms are basic and clean at a reasonable price.

Family_with_children

8/10

Excellent

17 Jul 2026

Gary

Great stay for the price, the parking is terrible!

Partner

8/10

Excellent

17 Jul 2026

Josip

All

10/10

Exceptional

17 Jul 2026

Runchana

Clean room staffs helpful great breakfast nice coffee all day air conditioning great

Pet

8/10

Excellent

14 Jul 2026

Richard

It needs a deep cleaning the carpet needs to be cleaned or replaced

Partner

2/10

Poor

12 Jul 2026

LETICIA

The room smelled musty. The beds were lumpy. As I was leaving and checking my bed for any socks or other items under the covers, I saw a bed bug crawling around!!!!!
I recorded it and reported to the desk upon turning in our keys. The clerk, Regina simply said they would send for an inspection to see if the room had any issues and there was nothing she could do about our situation! No credit or refunds could be made until they had evidence of pests.

Business

8/10

Excellent

12 Jul 2026

Linda

Excellent friendly staff - clean room.

Friends_and_family Friends

6/10

Pleasant

11 Jul 2026

Herb

Room outdated. Carpet seams separated. Hair dryer controls don’t work. It’s either on or off when you plug it in.

Self

4/10

Poor

28 Jun 2026

tony

The room was clean but the breakfast room was dull and the light was tough.

Partner

4/10

Poor

19 Jun 2026

canishta

There was bugs they had to move me
They over charged me on deposit where white men didn’t even have to pay

Family_with_children

10/10

Exceptional

19 Jun 2026

Demetrius

Very quiet and the indoor pool was great

Family_with_children

10/10

Exceptional

17 Jun 2026

Juan

Great location

Family_with_children

6/10

Pleasant

05 Jun 2026

Xavier

It was price a bit high for hotel.

Friends

8/10

Excellent

28 May 2026

Cam

.

2/10

Poor

27 May 2026

Kevin

Do not stay there. Terrible.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Matthew

Strong pet smell in pet rooms. If you get one be prepared for a strong musty smell every time you go in the room. Beds were fine, ac worked, water was warm…. Low price on a busy weekend, so can’t complain

Friends_and_family Family

4/10

Poor

18 May 2026

Dawn

I didn’t like the fact that my room wasn’t clean when I went out and was gone all day and for the cleaning person to lie and say I put the disturbing sign on the door was horrible and a lie the bathroom ceiling was cracked and the curtains had holes in them walls had been scratched up it was a mess and my daughter who is disabled didn’t even have a clean towel to use or enough towel for the both of use one towel one rag it was the worst ever and I would like a full refund

Family_with_children

6/10

Pleasant

18 May 2026

Karl

There was a unpleasant odor, unfinished drywall repairs in the room. An overall less than stellar stay. Won’t stay at a Sleep Inn again

Partner

2/10

Poor

04 May 2026

Carlos

I spoke with a person name Joseph on from desk and when I asked he's name again he gave me a total different name just for asking a question and he was real rude on customer service. Guys like him need to be out the people service because he don't know how to talked to people.

Partner

6/10

Pleasant

01 May 2026

Susan

Not a lot of choice for breakfast and coffee was lousy. Hotel was in very shabby shape, definitely needs renovation! Loved housekeeping, they came in every day, emptied trash, left clean towels, and made the bed. Tonya at the front desk was extremely pleasant, even if she couldn’t recommend restaurants to us! LOL

Friends

10/10

Exceptional

01 May 2026

William

Hotel was clean and staff was friendly. Reasonable price. I would stay again

Self

8/10

Excellent

29 Apr 2026

Susan

Hotel was very convenient to I 85 and nearby restaurants. Hotel is older and could use a refresher. The pool was not working and they did not have a hot tub. We stayed at this hotel because it was affordable as we were attending a NHRA race in Charlotte.

Friends

6/10

Pleasant

27 Apr 2026

Michele L

Mattresses were stained and old, carpet smelled like wet dog, the pool was broken, the breakfast bar wasnt working, the was poorly patched drywall repair in our room. Looks like maintenace isnt kept up.

Family_with_children

8/10

Excellent

24 Apr 2026

Marty

Staff was awesome and very helpful. Breakfast was okay, rooms were clean, but property needs some upgrading.

Family

8/10

Excellent

23 Apr 2026

Dennis

The staff was friendly
The only thing that was the $150 deposit which is crazy for a hotel. They did only take $100.

Partner

8/10

Excellent

21 Apr 2026

Tiffany

The staff are pleasant. Good breakfast with variety. The room itself was clean but there was mold on the cornice and the curtains were dirty. The environment was quiet and peaceful.
Overall I enjoyed my stay with my 4yr old.

Family_with_children

10/10

Exceptional

19 Apr 2026

Debbre

Staff was very friendly and helpful

Family_with_children

2/10

Poor

12 Apr 2026

Katrina

Breakfast was terrible and so was the staff

6/10

Pleasant

05 Apr 2026

Cheryl

All the staff was friendly and welcoming. I had a dog with me so I stayed in a room that was used for people who travel with there pets. The 1st room smelled and had a yellow stain on the carpet behind the door. I wiped it with a tissue and it was still wet. Wasn't sure what it was so asked for a new room. The women at the desk was great and got me into another room. It was clean but looked like it could use a update. The water smelled like dirt and tasted like dirt. My dog wouldn't drink it so I had to use bottled water. The air conditioner worked great but there were holes in the curtains. Once again I'm not sure if this was a common room for people who travel with pets so I don't know what other rooms are like. My dog is older and has a dog bark collar as well as a tent with blanket and pee pads. I have alot of allergies to foods so I only had yogurt and tea for breakfast every day. Checking in was great and checking out was great. The people who work there wonderful.

Pet

4/10

Poor

31 Mar 2026

Katelyn

The room smelled terrible, the door handle broke trying to get out, there was about 6 inches of dust on the sprinkler

8/10

Excellent

29 Mar 2026

Donna

Not as up to date as we would have liked!

2/10

Poor

29 Mar 2026

Sara

This hotel didn’t look like the picture needs to do an update photos. I had to clean the rooms out before I can get comfortable. I forgot two pairs of show in the lobby somebody steal them. The morning manager was no help. I will not recommend anyone to stay but I know I will not come back again poorly.

Friends_and_family Family

2/10

Poor

23 Mar 2026

Laura

Nasty and stinky

4/10

Poor

22 Mar 2026

Jason

The place smelled horrible when we arrived. Like fish and body odor. The shower was broken and the hallway smelled like weed the entire time I was there. The elevator felt like it was going to crash.

Partner

6/10

Pleasant

17 Mar 2026

Jon

The stay was okay, but ended up leaving due to my things being removed from room when staff was informed I was extending my stay. This happened twice and some of my things were missing when I returned. They also will charge a deposit so it comes out of your account instead of placing a hold and it could take over a week for you to be refunded when no damages ever occurred. Also had a staff member come to my room wake me up questioning me about smoking when absolutely no smoking occurred. I asked the employee why did she assume that and she wouldn’t tell me so it made me feel I was only approached with such accusations because I’m black, because it was no smoking in the facility on my behalf, and this took place very early morning. Disturbing my rest for the day. I’ve stayed at the place a lot in the past but will not be staying again due to the staffs lack of assistance with my stay and racially profiling me!

Self

8/10

Excellent

16 Mar 2026

Alexis

The pool was warm enough for my kids just closes early.

4/10

Poor

01 Mar 2026

Kimberly

Staff was very pleasant. As soon as we stepped into the elevator and onto our floor,
We were hit with an overwhelming smell of marijuana. It continued the entire evening and came into our room. Overall, the hotel was not clean, very dated & the breakfast offerings were very limited.

Family_with_children

6/10

Pleasant

24 Feb 2026

Nicole

This was not one of the best sleep inn we have stayed in..door wouldn't shut all the way. Room smelled like animals. Staff was really nice though.

10/10

Exceptional

20 Feb 2026

CAROL

It was excellent, clean,great staff,and amenities. I will be Staying there again

Self

2/10

Poor

28 Jan 2026

Raul

They charged me 300 deposit, it's been more than 8 days and they haven't returned it to me, it's already the second time, definitely not recommended

Business

6/10

Pleasant

19 Jan 2026

Joyce

The area seems old, dirty and the couple arguing at 2am was just the exact addition needed for this funhouse

Business_and_leisure Partner

10/10

Exceptional

19 Jan 2026

Amber

Clean and decent sized room. Comfy bed. Room could benefit from some upgrades

Leisure Family_with_children

10/10

Exceptional

08 Jan 2026

Donna

The front desk staff very friendly. Room was clean and bed was quite comfy with decent pillows. Parking was a little tight with a bigger truck but electrical contractors were actively staying there and took up a bit of the lot, but thats not the facility fault. Convenient to shopping and attractions

10/10

Exceptional

06 Jan 2026

kathryn ann

Room was clean,staff was wonderful,breakfast was great.

Business Self

8/10

Excellent

02 Jan 2026

Kelly

Exceptional staff!

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

James E

They have been wonderful to me. I'm homeless right now. No clue where I would be without their rates n hospitality

Leisure Self

8/10

Excellent

21 Dec 2025

Elizabeth

Great front desk staff and the cleaning people
Loved the beds, they were very comfortable. Downside was having to have our room cards reset. A minor inconvenience. The staff was friendly and our favorite was coffee and breakfast.

Friends_and_family Family

2/10

Poor

10 Dec 2025

Verna

My sister and my elderly mother planned to spend 3 nights, but were disappointed with the conditions of the room. The plaster was peeling, the ironing board cover was disgusting.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Melanie

Everything was great, staff was great.

8/10

Excellent

03 Dec 2025

Darius

Yes

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

David

.

2/10

Poor

09 Nov 2025

Silas

The rooms smelled terrible and we didn't stay the night. Staff was very nice and helpful when we needed to cancel.

8/10

Excellent

09 Nov 2025

Laconty

Good staff

Leisure

6/10

Pleasant

09 Nov 2025

Jason

The bed was comfortable and we slept well. The rooms could use some updates. Our door was very hard to open, the hair dryer did not work, the safety lock was falling off the door and the carpet had stains. Breakfast was good and the linens were clean. We needed a room at last minute and it got the job done. It's a good location and could be a really nice hotel with some maintenance updates.

Leisure Partner

6/10

Pleasant

06 Nov 2025

Tammy

The hotel definitely needs some upgrades but for the price it was nice. The beds were comfy and it was very quiet. I would stay again. The mini fridge door was very wobbly but even with the upgrades needed the room was nice and clean. Could definitely use some additional breakfast choices. Staff was very friendly. Do feel with the lack of upgrades the $150 incidental fee is a bit high.

Self

8/10

Excellent

01 Nov 2025

Susan

Lady at the desk was very nice

Partner

6/10

Pleasant

27 Oct 2025

Hubert

This hotel was acceptable. However, the carpet was old, wrinkled and a trip hazard. The rooms did not have lights by the bed for reading, and there were very limited plugs.

Leisure Family

4/10

Poor

23 Oct 2025

Jeannette

Dissapointed visit

Parking was sketchy. Staff never followed through to help with our concerns. Breakfast was good but the renovation noise was ridiculous. Our room had no cool air conditioning and took 3 days to accommodate us to another room. Homeless people did not give a warm and fuzzy feeling when we were outside

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Kimyatta

The staff was accommodating and respectful of my needs. The breakfast was fresh and good

Business_and_leisure Self

8/10

Excellent

17 Oct 2025

Heather

Convenient drive to the Cabarrus Arena

Easy to find. Front desk employees were very welcoming. Check-in was quick and simple. They do accept pets but they do not offer many areas to take them to use the bathroom. First room smelled highly of pet urine/odor. They were quick to get me a different room that smelled better but I still bought Febreze air and fabric spray to use the two days we were there for a concert. Other than that the room was fairly clean, everything worked properly and beds/pillows are super soft. For the price and convenience to the concert it was worth the price. Will continue to stay in Sleep Inns when necessary.

Friends_and_family Family

4/10

Poor

11 Oct 2025

James

Breakfast was okay, but the carpets were old and smelly. The room was not business friendly. The desk was very small and out of place in the room.

4/10

Poor

08 Oct 2025

Natasha

Staff was AMAZING!!!! With the noise issue, he (evening/night staff lead) addressed it immediately. I still felt uncomfortable because the patrons were making snide remarks outside my door.

Business Self

8/10

Excellent

07 Oct 2025

Julius

Good place. My bed was a bit too soft but i dealt with it.

Business_and_leisure Family

6/10

Pleasant

04 Oct 2025

Tressa

This is an ok place to stay for a short term situation

Business Friends

4/10

Poor

04 Oct 2025

Stacey Girardeau

Room was in rough shape. Smell of Marijuana in the halls. Broken furniture in the room. Carpets felt dirty. Breakfast good. Staff friendly.

6/10

Pleasant

21 Sep 2025

Nylena

Property is very convenient to shopping, restaurants and airport but needs a good renovation.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Chris D

Convenient: close to all the things--restaurants, gas stations, breakfast, lunch and dinner, and Charlotte Motor Speedway. Quiet too. Yet, close by to the highway for quick access to all the other sites.

Leisure Self

4/10

Poor

30 Aug 2025

Jennifer

The property had a lot of maintenance that needed to be done. I came with my family to spend a week and our door knobs were coming off either from the inside or outside had to get changed from rooms bc of it. We also had a really bad cigarette smell in our bedrooms eventhough I had voiced out before I had a newborn. The bathroom door was horrible and made a loud bang everytime we closed it. And the door was completely damaged. However the staff was very respectful, kind and helpful.

Business_and_leisure Family_with_children

8/10

Excellent

29 Aug 2025

Verified traveler

My stay was ok, the mattress was very uncomfortable.

Business

8/10

Excellent

20 Aug 2025

Thelathia

The staff was friendly.

Business_and_leisure Self

6/10

Pleasant

20 Aug 2025

Rhonda

It doesn't smell good in the room.

8/10

Excellent

27 Jul 2025

Michelle

Nice quiet place, great staff and clean.

4/10

Poor

23 Jul 2025

Susan

It's convenient to get to places in Concord and Charlotte. I just wasn't happy I didn't have any hot water in the shower and I didn't feel very good so I decided not to say anything and I just wait until I got home. And then there was duct tape on the chair and I kept reading reviews about remodeling and I don't think I got a room in remodeling it was yeah

Business_and_leisure

10/10

Exceptional

22 Jul 2025

Susan

I would book again

10/10

Exceptional

12 Jul 2025

Michelle

Enjoyed the stay

Leisure

6/10

Pleasant

06 Jul 2025

Melissa

Nice place, clean comfortable beds

Nice comfortable beds, the room could have had better toiletries

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Opal

Always had coffee. Housekeeping came to clean the room and bring fresh linen to room daily. Very friendly staff.

Leisure Family

8/10

Excellent

24 Jun 2025

Andrea

All was great except for the $150.00 deposit. I've stayed in many hotels and never had to pay that much for a deposit. It still has not been refunded either. It took 5 minutes for it to be deducted from my account. It should take 5 minutes to put it back. Also the card keys had to be replaced twice. When I went to the front desk I had to go through the process again of showing my ID. Like I was checking in all over again.

Leisure Family

10/10

Exceptional

21 Jun 2025

Tina

Super friendly staff!

Self

8/10

Excellent

20 Jun 2025

Janice

Its time for an upgrade.
The hotel is managed well by front desk staff who have been so very warming upon entry and exit. The cleaning staff was also warming and charming. Beds are sagging, carpet needs to be changed as well as appliances. Its all outdated. Also the rooms hold moisture although the air is clean and clear.

Business_and_leisure

4/10

Poor

19 Jun 2025

Michael

I feel that you get what you pay for. This hotel is the cheapest around.The rooms are clean, the beds are comfortable. The pool is a plus. However everytime you get on the elevator its so out dated it seems like its breaking down. I feel with all the money this place makes they could do some remodeling. The downside is the front desk nevers answers the phone never, considering they are short staff. I always see someone at the front desk but no one answers the phone, thats poor business. There was a creepy older white man being weird saying hello to my child he doesnt know coming to the pool area and saying good to see evervody today, walking down the hallways calling for his momma. Made us uncomfortable, so we went back to the room and my son didnt get to enjoy the pool his last night there. The breakfast isnt good. Housekpeeping is very friendly and goves you what you need which is a plus.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Sylvia

Everything was good. Only suggestion I could make is to install higher toilets in a few rooms for handy cap elders that don't need wheelchair but higher toilets because of bad knees.

Self

10/10

Exceptional

31 May 2025

Kayla

Check in was a breeze, the staff was easy to work with and the room didn't have the funky musky smell that most budget girls seem to smell like. I'll gladly come back of I'm ever in the area again!!

Leisure Family

10/10

Exceptional

30 May 2025

Tracey

The room was clean and comfortable every staff member we met was pleasant and helpful

Leisure Family

6/10

Pleasant

29 May 2025

Jonathan

Older place that need work.evident remodeling in progress

Partner

2/10

Poor

13 May 2025

Leah

Animal smells were horrible. Crack pipes found on property. Random women leaving notes to my husband.

Leisure Pet

2/10

Poor

11 May 2025

Verified traveler

The room was awful

Partner

4/10

Poor

10 May 2025

Ashley

It doesn’t take much to please me. Especially when the stay is only a few hours. However, I’ll never book again. The smell was awful. It was a mixture of smoke and staleness throughout the whole building including our personal room. The property really needs to be updated and repaired. There were missing pictures from the walls, chipped paint, and botched patch jobs on the walls. Also, the shower floor felt weak underneath my feet. You truly get what you pay for but I’ve stayed at cheaper hotels in better condition.

Leisure Family_with_children

6/10

Pleasant

28 Apr 2025

Marie Dominique

Good

Business_and_leisure

8/10

Excellent

27 Apr 2025

James

This was the relatively cheap hotel I was looking for.

Leisure Family

8/10

Excellent

27 Apr 2025

Andrew

Nice

6/10

Pleasant

26 Apr 2025

LeAnn

You deff pay for what you get.

2/10

Poor

14 Apr 2025

Laura

No tub and Broken pool

Ended up not staying. I booked this location for the pool. It was broke. Went to the room there was no tub. Went to the desk to ask to change to a room with a tub since I wouldn't be soaking in the pool. Found out there are NO tub in any room. Then I cancelled my reservation.

Business

2/10

Poor

09 Apr 2025

Angel

When we got there they tried to charge us another $100 that was not mentioned in the original booking anywhere. When this was pointed out they canceled our reservation and sent us away. Worst coustomer service i have ever had.

Leisure Partner

6/10

Pleasant

06 Apr 2025

Verified traveler

The door knob was not in good working condition. I had to get the hotel cleck to let me into my room twice because you have to hold the door knob a certain way for it to unlock.

The whole place had a stail/musky odor.

Friends_and_family Family

2/10

Poor

05 Apr 2025

SARITA

This place was dirty with not only stained carpets but the pillows smelled awful. The place reeked of weed and old cigarette smoke. The parking lot was full and men were out in the parking lot loitering late at night. I was immediately regretting my decision to stay here, but I arrived late after driving 10 hours. It was $112 and a total rip off. Walking down the halls were very loud. Trash was on the ground outside my room. It felt and smelled awful. I would give zero stars if I could.

Business_and_leisure Partner

8/10

Excellent

23 Mar 2025

Vilma

Friendly staff , clean and pet friendly.