Name: Econo Lodge Concord Kannapolis
Address: 3100 Cloverleaf Pkwy, Kannapolis- Nc, 28083, US

2/10

Poor

21 Jun 2026

Emiley

Horrible. Rude.

2/10

Poor

21 Jun 2026

Stewart

The problem isn't with the hotel or the staff. No, it's not a five-star hotel, but it was serviceable considering the price.

My problem (and the only reason I gave it a low rating) was that I booked the hotel for a family event, and was given the wrong date. I wasn't able to change the date, even though it was further out than the actual date, so I ended up having to pay TWICE for the same room.

Hotels.com tried to contact the owner of the property about changing the date (and said \"it's so far out that we have a 90 % chance of success\", but couldn't get through. I tried talking to the front desk, and he said he'd contact the owner about removing the second charge, but *crickets*. The irony is that the hotel.com booking for the earlier (true) date allowed for a date change but the one further out didn't.

So--my only option was to record the complaint here. I have to conclude that the hotel owner isn't interested in having repeat customers.

Friends_and_family Family

2/10

Poor

06 Jun 2026

Michael

Hotel everywhere was filthy

Friends

2/10

Poor

29 May 2026

Jarrett

I booked my double bed room over a month in advance and they gave it away to someone else for a higher price because it was a Nascar weekend. So I guess that means that booking on this app is essentially useless. Sucks being in another state and without a room. The best they could offer me was a single bed “suite” which left me sleeping on an air mattress all weekend. The room was also half dirty, mix matched furniture, bathroom sink faucet was loose. Not to mention the curtains had so many large gaps it lit the entire room up. Seriously don’t waste your time staying here or booking ahead. I also stayed here for a few months back in 2023 when I was in town working and this place is still full of crap

Friends_and_family Family

4/10

Poor

28 May 2026

Joseph

Pictures are very outdated, unexpectedly had to pay fees for early check in after calling the day before to verify. Not enough parking, cleaning staff will open your door even with the dead bolt locked (we were sleeping). Beds were rock hard, tv only had 4 or 5 channels. We will definitely not be staying at this place again.

Family_with_children

6/10

Pleasant

27 May 2026

Michael

The room was clean. (Except behind bathroom door. Toilet lid and seat were falling off toilet. Outside appearance is dated but inside rooms clean and semi-modern. Staff friendly. Breakfast OK. For the price not bad.

Self

6/10

Pleasant

27 May 2026

David

Didn’t expect much with Continental breakfast but I thought at least coffee would be hot. Got a cup and it was warm. Thought maybe it had been on counter for awhile. Next guy came up and finished pot. They went to another room and about 15 minutes later brought out new pot. I went up and got a cup and it was just warm.

Friends

10/10

Exceptional

26 May 2026

Thomas

The rooms were clean and staff helpful

Partner

2/10

Poor

25 May 2026

JOSEPH

Walk in and waiting 15 minutes for a body to show up. Next the 2 rooms looked like a no one cleaned the rooms. Leaky toilet, broken switch, green matter on the wall and furniture, and a bent bathroom door that would not lock. Not sure about room cleaning there, since it never happened during our 3 day stay. No new towels either. Best sight to see was guy plunging/ snaking a toilet in the hallway. If you would like to see pics I can provide.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Artesha

Everything was nice. Not too far from the Charolette Motor speedway.

Family_with_children

2/10

Poor

25 May 2026

Zachary

The room was dirty towels were nasty and stained. After the owner checked me in he went into your room using his band on his wrist right in front of use and took stuff like that was very unsettling! Had to wait 30 mins for the worker to shower apparently to get my deposit back before I could even leave!! Just a horrible experience overall!! Dont stay there!!

Partner

2/10

Poor

23 May 2026

Tasia

Their “breakfast” was make your own waffles w/ syrup, cereal with no milk, coffee and hot water with no tea bags. It’s in a sketchy part of town and I was by myself. Their staff kept entering my room when I wasn’t there and would reset the lock of the door so when I would get back I had to go and get my key reconfigured. When I brought up the fact that they were entering my room I was told that it was not true and that “no one can go in my room without permission” but they were which made me feel even less safe. The bathrooms weren’t cleaned well, hair on the shower walls rust in the toilet paper dispenser. Fridge and microwave smelled and looked disgusting. The rooms smelt horrible I had to change my room 3 times and when I settled for the last room because it smelled better than the rest the people next door decided to start smoking and my room smelled like the rest. Mind you all these rooms are “non smoking”. The beds are so uncomfortable.

Self

4/10

Poor

28 Apr 2026

dunstan

Towels and bed laundry was old and strained and need to be thrown away

Self

2/10

Poor

23 Apr 2026

Nicole

We left and didn’t stay

2/10

Poor

18 Apr 2026

Keith

I had a very uncomfortable stay and would not recommend this hotel. The room had a strong, unpleasant odor from the moment I walked in. I reported it to the front desk and even asked about canceling my reservation, but since I booked through a third party, I was told that wasn’t an option.
The cleanliness was also a major issue. The bed sheets had visible stains. Although the front desk initially claimed they were clean, once he came to the room and saw them himself, he ended up changing them—so there was clearly a problem. He also sprayed air freshener after noticing the smell, but that was only a temporary fix and didn’t address the underlying issue.
Unfortunately, the towels and washcloths were also stained. Thankfully, I had brought my own, so I didn’t need to raise another complaint.
Overall, this experience left me feeling like I wasted my money. I would not stay here again and would advise others to look elsewhere.

4/10

Poor

26 Mar 2026

Joshua

No plates that would hold waffles. Only two small round tables in what they call a breakfast area. There was large tv but you get to watch the security cameras.
The was room clean but smelled like second hand smoke. The was updated kind of nice. The TV in the room sub standard. Some the audio would be there some the channels.

Self

10/10

Exceptional

23 Mar 2026

Amy

Everything was wonderful as expected

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Jody

Overall okay stay. There was leftover food in the refrigerator and a dirty towel hanging on the back on the bathroom door. The check in clerk was really nice but could hardly understand us. Hot water plentiful.

Business Family

8/10

Excellent

22 Mar 2026

Versavene

Yes

Family_with_children

6/10

Pleasant

18 Feb 2026

Paul E

The door to the room didn’t close all the way. Used the safety latch. Door to the bathroom wouldn’t close because it it the casing and the inside door handle looked like it was ready to fall off.

Family

4/10

Poor

19 Jan 2026

Jo Anne

I booked the room for 2 nights and asked for a ground floor with parking in front for me and my 2 small, housebroken dogs

4/10

Poor

18 Jan 2026

Joy

There was a $50 deposit required! The sheets had stains on them. There was no soap dish or place to set your shower gel or anything. And no breakfast! It was loud outside, most of the night, from people. No cups for water (of course I had my own cup n water) no coffee maker or coffee in the room. There were ample comfortable pillows and the bed was ok. The water from the walk-in shower leaks on the floor. The solid wood-like floors seemed clean. The 2nd lock on the adjoining door was rusted in the open position. I didn’t want/need an adjoining room- so I would have felt more secure if both locks worked. I didn’t know anyone there.

4/10

Poor

17 Jan 2026

Justice

Only 2 stars bc it wasn’t bad. But if yall gonna have roaches, at least move the fridge & clean up the dead ones. & the fridge was leaking everywhere.

Leisure Family_with_children

2/10

Poor

10 Jan 2026

Katherine

Rundown motel in need of paint and upgrades. Our fridge didn't work, the curtain had tears in it, the sofa was faded and had lots of gross stains on the cushions and the shower had no shelf for soap, shampoo, etc. The doorknob on the bathroom door looked like something from a 50's mechanics garage...never seen something like that before! There were no cups in our room and you couldn't request extra towels unless you turned in your used one first. The worst place we've stayed in a long time, in a sketchy, depressing area. Stay away!

Leisure Partner

6/10

Pleasant

03 Jan 2026

Gregory

Okk

10/10

Exceptional

30 Dec 2025

Treyy

clean room , nice walk in shower

8/10

Excellent

28 Dec 2025

DEIRDRE

The staff were very courteous. My room was clean with no issues.

Business

10/10

Exceptional

14 Dec 2025

Sarah

Great staff great breakfast great place

Business_and_leisure Partner

10/10

Exceptional

12 Dec 2025

Jamie

good hotel

Self

10/10

Exceptional

12 Dec 2025

Rebbeca

This hotel was best thing after long drive. We were tired after driving, check in was quick and room was clean and renovated. mattress was really comfortable.

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Frank

Perfect Stay. Owner and Staff were friendly. Room was super clean.

Partner

10/10

Exceptional

10 Dec 2025

KRYSTON

spacious and clean room and family friendly hotel. I enjoyed my stay.

Friends_and_family Friends

8/10

Excellent

08 Dec 2025

Chris

Sheets were stained, but clean. No other issues.

Business Self

2/10

Poor

08 Dec 2025

Karen Lea

Staff couldn't bother to get off his chair to talk to me..I can tell you all about the top of his head though because that's all I saw. He was not interested in being friendly or helpful. He was disrespectful and annoyed at having to work.
The room: the floor and tv were best things in the room. the furniture looked awful, things were rusted, no cups, and used shampoo. I brought my blanket in from the car and slept on top of the bed

Leisure

8/10

Excellent

21 Nov 2025

Connor

Room was clean

10/10

Exceptional

18 Nov 2025

Jennifer

liked my stay. great people and family friendly. renovated rooms was add on. will be back.

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

kelimae

Great

6/10

Pleasant

11 Nov 2025

James

The rooms themselves are fantastic and spacious and clean ..well done renovations except shower head wasnt properly installed and over spray everywhere

Friends_and_family Friends

2/10

Poor

09 Nov 2025

Abygail

The blankets had pee all over them and pube hair it hadn’t been swept or cleaned as soon as I walked in there was a roach crawling on the ceiling DONT COME HERE PLEASE

4/10

Poor

09 Nov 2025

Amanda

This room was not up to my standards. The floor was nasty and had not been swept or mopped. There was also strange stains in the floor and walls. The shower curtain also needs cleaning. The fridge/microwave made an ticking noice keeping everyone up. Will not stay again, and will not book with expedia again. I had requested a bottom level room for 2 handicapped adults. Nope, they put us in top floor. Had they responded to my message through expedia they would have know this. I will say the bed was clean and that was the only saving grace.

Leisure Family

6/10

Pleasant

08 Nov 2025

Dale

Room was clean. Property needs a little work but has a nice price .

Leisure

6/10

Pleasant

02 Nov 2025

Austin

It was ok but the water pressure and drainage wasn't great

Leisure Partner

10/10

Exceptional

29 Oct 2025

Jocelin

Everything was good and clean.

Leisure Family_with_children

2/10

Poor

27 Oct 2025

Samantha

The front desk manager was super rude kept telling me that no.more rooms until 3pm even though I already booked my room from Friday to Monday and I called before check in to let them know I would be checking in until Sat am bc I wasn't getting in until then bc I was traveling far .. she wouldn't even let me talk just kept telling that they are full ...then I was able to get a word in and I said I called and then she realized that she is the one that talked me about that ... And was nice and wanted to help us after that I was turned off by that interaction right and the surrounding area is very dirty and scary looking like you might be robbed i was extremely unhappy with my service and my stay I will never ever go to the hotel ever again 😡😡😡 wish I could get my money back

Leisure Partner

2/10

Poor

26 Oct 2025

Nicholas

Clean room, ride staff at night. No elevator or breakfast

10/10

Exceptional

11 Oct 2025

Stacy

This is the first time ever staying at an econo that wasn't run down with heavy illegal traffic running thru. This location was very clean and well maintained. Newly remodeled also. Nice location.

Leisure Partner

10/10

Exceptional

09 Oct 2025

John

Ok

Self

2/10

Poor

06 Oct 2025

Jennifer

Dirty rooms. Was offered three different rooms. All had issues. This property is nothing like the posted photos the advertise with. Left the property but was refused a refund. Was charged for 3 nights. Didn’t even stay 1.

Leisure Family

6/10

Pleasant

05 Oct 2025

Joshua

The AC unit is dirty but kept the room cool. Floor is not level on the top level. Seems kinda dangerous. Washed linens had stains. It's fine on a budget but I would not stay again.

Self

6/10

Pleasant

30 Sep 2025

Mitchell

No Breakfast, property rundown and dirty, comforter ripped, hvac unit dirty.

Business_and_leisure Family