Woodspring Suites Concord Charlotte Speedway

8/10

Excellent

25 Jul 2026

Jennifer

The room was clean and efficiency kitchen nice. The gym was adequate to get a post-drive workout in. The staff was helpful to provide a hair-dryer to use as the rooms don't have them.

6/10

Pleasant

25 Jul 2026

Jessica

We booked for one night in town for a concert. The room was very basic and the hotel itself doesn’t have any amenities. There were very shady characters hanging out in the lobby as well as outside the hotel at all hours of the day and night. The entire place smells like weed and mildew. Very disappointed.

2/10

Poor

21 Jul 2026

srishti

The place smelled like cigarettes and trash. The staff on the desk was rude. We were early and wanted to just use a restroom and the staff said the restroom is for employees only. Which is not true, once we checked in we found there was no signage that said that. Secondly, so many rules, like no staff after 8pm. It is cheap for a reason, take your money somewhere else. We had planned to stay for a night for a layover, we moved out in 3 hours because the smell was unbearable and place didn't feel safe.

Friends

10/10

Exceptional

26 Jun 2026

Tierre

Great

10/10

Exceptional

24 Jun 2026

Fantasia

The room was very clean and Amber the GM is very nice! I love her! My housekeeper who cleaned my room was Ashley so if you’re thinking about staying please do it’s fairly new and very well maintained air and heat works perfect !

Friends_and_family Family

2/10

Poor

22 Jun 2026

Chelcy

Horrible

8/10

Excellent

11 Jun 2026

Zakee

felt very comfortable

Self

10/10

Exceptional

11 Jun 2026

Xavier

Clean room

Self

8/10

Excellent

08 Jun 2026

Aubree

Very nice staff, comfortable space and safe space for people traveling alone or with kids and animals.

Self

8/10

Excellent

08 Jun 2026

Debra

Needs to pay more attention on cleaning the halls and stairs.

Family

10/10

Exceptional

07 Jun 2026

Cheleen

Warm and welcoming staff, spacious and comfortable room, and the kitchen space was perfect. Great location close to restaurants, stores, and family activities. We’ll definitely stay again!

Family_with_children

4/10

Poor

06 Jun 2026

Racael

Night staff was horrible?

10/10

Exceptional

05 Jun 2026

Xavier

Rates could be lower, in these uncertain times.

Self

6/10

Pleasant

04 Jun 2026

Caroline

Room smelled like it was smoked in but cleaned up the best it could be. Pillows smelled like men’s cologne. Laundry facilities okay just passing through okay for a night but not the cleaniest.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Xavier

Price is excellent on weekdays, weekends still a little pricey.

Self

10/10

Exceptional

31 May 2026

Talsa

Clean quiet nice atmosphere

Family_with_children

2/10

Poor

31 May 2026

Jerry

Smell in the hallway was awful! Dog barking and howling across the hall continuously, nobody on staff to address issues. We left and did not stay the night, it was that bad! Stay somewhere else!

Friends_and_family Family

10/10

Exceptional

26 May 2026

Jeffrey

The front desk was amazing at letting me check in prior to the 3pm check in time. Natasha was extremely helpful and very friendly. The downside is that there’s no coffee accessories in the rooms. All they had was vending machines. Great location to many things around the area. I was there for the nascar races and everything was so close.

Self

8/10

Excellent

26 May 2026

Meghann

This was my second time staying here and plan to keep using this hotel no issues

Self

8/10

Excellent

25 May 2026

Donald

Close location to the racetrack we were visiting. Very clean room & staff was very helpful.

Friends

6/10

Pleasant

24 May 2026

Dorothy

The stay was alright, but nothing impressive. There were several items broken or malfunctioning in the room but maintenance came the next day to fix it. However the curtain had a bad water stain on it,I reported it but they didn’t change it., the television came on, but it was locked so we weren’t able to watch it:I like that they are pet friendly and the location was perfect for the event I was in town attending and there are plenty of stores nearby.

Friends_and_family Family

2/10

Poor

17 May 2026

Alexis

Room was infested with roaches!! I do not recommend AT ALL.

Partner

10/10

Exceptional

15 May 2026

Elva

Good place I was clean and easy to check in

Partner

10/10

Exceptional

14 May 2026

marisol

The place was very clean and the people were nice

2/10

Poor

08 May 2026

Brenda

Need too clean room there is a terrible smell the office don’t open till 10am needed a iron early in the morning but I couldn’t get because the office don’t open until 10am it was terrible

Partner

10/10

Exceptional

07 May 2026

Brooxana

The staff is amazing and the room was very clean, nice and comfortable

Partner

10/10

Exceptional

07 May 2026

Nathan

Excellent service from all

10/10

Exceptional

03 May 2026

Jim

Good value for amount paid. Clean

10/10

Exceptional

02 May 2026

Heather

Very nice and clean hotel. Staff was friendly and accommodating. Very close to the track and places to eat. Will stay there again.

Partner

10/10

Exceptional

30 Apr 2026

Tamaya

Amber & Tasha do a great job. I received exceptional customer service & would definitely stay here again.

Family_with_children

6/10

Pleasant

27 Apr 2026

george

They don’t tell you up front that this is a government subsidized building. The outside presents well, then the various smells hit you indoors. School bus picks up children in the parking lot. Bring ALL your own utensils to use in the “suite”. Yes it has a micro, fridge, cook top. That is it. The cabinets are bare. Vinyl floors vacuumed but not washed. Hotel it is not! Name is deceiving. P.S. No coffee pot.

Friends_and_family Friends

8/10

Excellent

27 Apr 2026

lydia

Although kitchen availability no utensils or equipment to initially have available.

Self

10/10

Exceptional

27 Apr 2026

steven

Clean rooms. Helpful friendly staff. Great prices.

Self

6/10

Pleasant

26 Apr 2026

Chris

Room was dirty staff was not helpful had attitudes will not stay at any of these locations very dissatisfied

Friends_and_family Friends

10/10

Exceptional

22 Apr 2026

Shadrach

Yes

6/10

Pleasant

21 Apr 2026

Robert

Fairly clean, basic hallway smells, some people are extended stay

10/10

Exceptional

21 Apr 2026

Clare

Receptionist staff are so friendly and helpful. Rooms are basic but clean. The hotel had a small gym and laundry which was a bonus. You need a car to get anywhere but that goes for most of the hotels in this area. Would we stay again, yes ! The staff really made a great team and the other guests (locals) in the hotel were so friendly and welcoming. Thanks x

Partner

6/10

Pleasant

20 Apr 2026

Gary

Beds need to be upgraded, air conditioning wasn't for a running shake

Self

10/10

Exceptional

19 Apr 2026

Shirley

Yes the room was clean Everything was fine We Really enjoyed our stay plan to come back again

2/10

Poor

19 Apr 2026

Taiel

This property is terrible. Smells! Wall super thin, you hear everything next door, the halls and every footstep upstairs. No lobby attendant.

Business

10/10

Exceptional

18 Apr 2026

Lee

I like the property a lot and it is very safe. Lots of places to eat close by. Overall this is a great place to stay!

Self

8/10

Excellent

17 Apr 2026

Xavier

It was fine,

Friends

10/10

Exceptional

17 Apr 2026

Frank

My room was very clean and the staff was very attentive. Lots of families same to use this property because it's very safe.

Pet

6/10

Pleasant

16 Apr 2026

William

Had to leave a day early but could not get a refund for the last day. The desk clerk didn’t offer any excuse - he just said they don’t offer refunds.

Self

10/10

Exceptional

10 Apr 2026

Jamie

The air conditioning kept the room cool. Overall it was a good experience

8/10

Excellent

10 Apr 2026

Phillip

Yes

6/10

Pleasant

30 Mar 2026

Bernetta

I thought that the kitchen would have an oven. Also, the air conditioning worked fine. The room was cool.

Partner

8/10

Excellent

30 Mar 2026

Keith

Floor was sticky everywhere. bathroom fixtures were loose or disconnected, alarm clock was not working.

Self

2/10

Poor

27 Mar 2026

Matthew

The rooom was clean but the hallways smelled like pet urine.

Self

8/10

Excellent

27 Mar 2026

laurie

I didn’t like checking in with no in person. Had to do on a machine virtually.

Self

8/10

Excellent

17 Mar 2026

NATHANIEL

I stay at this location from time to time when I am in town for work. Responsiveness of staff via the after hours kiosk has improved with each stay. The cleanliness of my room was decent, however this time I found several hairs on the desk where the caulk joins the TV stand. The couple in a room beside me argued, yelled, and screamed all night. The room on the otherside had a dog, which was well behaved and not loud or constantly barking. The constant smell of marijuana in the lobby and common areas is overbearing. Overall, great value for the price but hope that the facility doesn't fall into the same state as other entities close by that have become a dump.

Self

10/10

Exceptional

03 Mar 2026

Brandi

Clean room, easy check in, all the amenities for a short or extended stay, every appliance in the room wirks, nothing broken or falling apart, great price and even better location. Highly recommended

Self

6/10

Pleasant

18 Jan 2026

Francisco Javier

Harry was helpful with checking in and checking out. Had a few issues but they got resolved immediately with his help. Overall good stay.

Business Self

2/10

Poor

18 Jan 2026

Bobby

It was terrible it was a dog next door to me and across the hall barking and whining and I couldn't sleep end up leaving early won't be coming back to stay

Leisure Partner

8/10

Excellent

07 Dec 2025

Annabel

The room was clean and comfortable. The rest of the place (entrance, hallways, elevator badly needed to be vacuumed and some trash picked up. The lack of an office and the check-in being totally virtual were a first for me and a bit challenging although the woman who did it possibly was working in India and was very patient.

Leisure

4/10

Poor

05 Dec 2025

Sarah

Hotel is clean, but that is about it there is no hospitality at this place-- They don't keep up on restocking items such as bags at the dog park, trash receptacles etc No coffee or coffee pot to make your own, they have the area to set out coffee and water but seems like that would be to much effort for the employees. TV did not work, this is a bare minimum stay.

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Dawn

The Kiosk check in was unique but efficient. The room and bathroom was clean. I like that the establishment is pet friendly. I traveled with family and it was ok. Only thing is that you to take out your own trash and there is no cleaning service unless you stay after 14 days. The gentleman at the front desk was courteous and friendly.

2/10

Poor

20 Nov 2025

Allison

This place is terrible. DO NOT BOOK. Filthy, roach infested and loud. Scammed us into paying more when we arrived even though we had a confirmed booking. There is no Starr on site. Tried to have Expedia help us it they were useless as well.

Leisure Partner

8/10

Excellent

17 Nov 2025

Samuel

Room was clean and comfortable.

Leisure Self

2/10

Poor

15 Nov 2025

Angel

Room was horrible. Shower wall had mildew and wall was missing, pealing paint. Patches in ceiling near bed and a black stain in the corner on ceiling in room 419.

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Vahn

Good Room, Hotel property & staff. A great place to stay if you just need a basic room and place to sleep.

Business_and_leisure Partner

2/10

Poor

08 Nov 2025

Karen

I am extremely scared of watebugs and found 3 of them in my room. I requested a change of room and no one cared enough to help me

Friends_and_family Friends

4/10

Poor

06 Nov 2025

Sheila

My room had roaches. Had no blow dryer no coffee pot.Had nothing to cook with.I will not stay there again.

Friends_and_family Family

8/10

Excellent

05 Nov 2025

Jeanette

The room was clean . Good size. No hairdryer or kettle which was a bit strange as it had a small kitchen area but no equipment.

Leisure Partner

6/10

Pleasant

30 Oct 2025

Danner

The mini suite looked new and it was nice.
I checked in around 6:30pm and there was no front desk staff. There was a poster directing me to an electronic kiosk. I pushed the button and was connected to a person who I think was in India at a call center. Not a wonderful experience. The person knew nothing about the hotel. A lot of loud late night boisterous debate going on in the hallways. I will be back in Concord in about six weeks and won’t be staying at the WoodSpring suites.

Business Self

2/10

Poor

29 Oct 2025

Thomas

The room had cockroaches crawling on the headboard of the bed and on the walls of the room. There were also stink bugs found in the room. Dust and dirt were also covered on the top of the headboards. Had not been cleaned anytime recently. Asked for another room and the Kiosk operator said nothing can be done about it. No actual person at front desk to talk to after 5 PM. I would not recommend staying at this facility unless I was able to check out the room before hand.

Business_and_leisure Partner

2/10

Poor

26 Oct 2025

Mary

No extra toilet paper available. Place loaded with roaches!!

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Umeka

Kitchen setup was good. Just thought pans would be in the room

6/10

Pleasant

21 Oct 2025

Amy

Too much money, not so much service

We did not realize there would be no attendants on duty until after I read about the check in procedure, which I can accept is on me. However, that also means, if you need anything, after 4 or 5pm, you're out of luck. We paid over $100 a night, and there was no coffee maker, something that is pretty standard now. There is a kitchenette, but you have to request to get things to cook with. We only 2 pillows (which were very flat) for 2 people. We were traveling and couldn't get in until after 4 on a Saturday, which means we could not talk with anyone to get items we would request. Again, paying over a $100 a night, there's no breakfast. The room key reset after a day, so we had to deal with that later at night when coming back after an event.
I'm good with paying for a hotel, and granted it is clean, pretty quiet, and near things but not a main road, but for the price, it did not seem to be all that.

Partner

10/10

Exceptional

20 Oct 2025

kimon

This place is kept clean and the staff was extremely friendly an helpful. They don’t play about them doors being locked and I love it

Business_and_leisure Family_with_children

10/10

Exceptional

14 Oct 2025

Jeffrey

only one pet waste recepticle which was full when we arrived and had not been emptied when we left. Rooms very clean. Kiosk check in was a bit of a chore as sound quality was terrible,

2/10

Poor

11 Oct 2025

Arturo

Good room setup, except the bed.
No live desk help.
Nobody around after hours.
Unacceptable if emergency occurs.
Bed bugs in room.
Definitely needs 24/7 working staff.

Leisure Self

2/10

Poor

24 Sep 2025

Erica

Stay away

This is a place where homeless people are housed. They do not have someone working at the desk at all hours or on weekends so we couldn't get new towels. There was no housekeeping. It was in a very busy and high traffic area. The reason they are priced lower than everyone else around them is because you are staying with homeless people.

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Cynthia

One and done.

Never again. I always check the beds. Mattress was in a bed bag but it was dirty. The platforms the mattress is on are dirty. The floor looks clean but is dirty. Very worn out and uncomfortable mattress. No front desk person. Virtual check in. Did not feel safe knowing no hotel personnel were on premises.

Self

8/10

Excellent

15 Sep 2025

Susan K

Our stay was fine

8/10

Excellent

07 Sep 2025

Tamara

Comfortable. Young man must have hwd a bad day...for multiple days.

Leisure Family

10/10

Exceptional

17 Aug 2025

Deborah

Clean and well equipped extended stay property. Staff was super friendly and helpful!

Leisure Family

10/10

Exceptional

14 Aug 2025

Charles

We will stay again if anytime in Charlotte, NC area.

Business_and_leisure Partner

2/10

Poor

10 Aug 2025

Adontea

They have roaches do not stay here.

Leisure Self

8/10

Excellent

09 Aug 2025

Kyle

Ok for a one night stay. The area was nice and quiet. My only complaint about the room was the mattress kept moving on the bed frame. Also, there are only two pillows on the bed, which was fine for me sleeping alone. If you are a couple who likes two pillows under each of your heads, you might want to bring your own pillows along.

Self

6/10

Pleasant

22 Jul 2025

Sean

There were no kitchen utensils ( pots, pans, etc.) available for use. The main reason we booked there was so we wouldn't have to eat out for five days.

Friends_and_family Family

2/10

Poor

21 Jul 2025

Sterling

We checked in late at around 12:30am and this location does not employ overnight desk staff so I had to use the virtual assistant machine in the lobby. The woman was so helpful but the machine was having trouble making our key cards. It took and hour for things to finally work and we finally got into our room at 1:45am, exhausted and defeated. The staff was amazing at trying to fix the problem even though upper management was not answering any phone call. The real issue was the decision to not hire overnight staff. Very poor choice on the company's part. I'm extremely disappointed in the way this company has decided to get rid of in-person staff onsite. This shouldn't have happened and could have been alleviated if someone was there to physically unlock our room for us so we could get some sleep.

Leisure Pet

10/10

Exceptional

20 Jul 2025

NATHANIEL

While it took some time to get use to the guest kiosk, rather than having a live person at a desk, my overall stay was great. Rooms were nice, clean, and comfortable.

Business Self

2/10

Poor

18 Jul 2025

Mark

Hotel and owners suck

The worst customer service. Our hotel room would not get colder than 78 and thodfice said that was an acceptable temperature. They would not change rooms, refund money, and they flat out lied to our faces. This was the wirst experience traveling

Business

10/10

Exceptional

06 Jul 2025

Rust

I would definitely be back. Had a great time experience.

10/10

Exceptional

30 Jun 2025

Jade

It was clean

Business_and_leisure Friends

2/10

Poor

29 Jun 2025

Jennifer

Sucks

Only had enough towels for 2 guest when there were 4 only had one pillow per guest and the bed was hard, didn’t have office staff but for short amount of time had to use a kiosk to do everything only saw two real employees and were very rude

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Dara

Excellent service

Everything was superb!!!

Partner

2/10

Poor

23 Jun 2025

Dominique

The tv didn’t work at all and there was no front counter to soak to anyone they said they were sending someone but nobody ever came

Leisure Self

10/10

Exceptional

22 Jun 2025

Andrew

There was a kiosk for check-in, but it wasn't operational when i checked in

Leisure Partner

4/10

Poor

22 Jun 2025

Heather

Mattress was on a board and was not comfortable at all. Usually there are four pillows on a queen bed but there were only two. No 24 hour desk clerk available. No coffee pot or keureg available in room or lobby. Broken down cars in lot and sketchy people hanging around outside and in lobby. Will never stay at one of these hotels again.

Leisure

8/10

Excellent

17 Jun 2025

Tabatha

We were staying over night after a concert at PNC. I loved how close it was to the venue. My only gripe is about the pillows. They were soooooo thin. So if you like fluffy pillows and can bring your own, i would. I did not think to ask for additional pillows but 2 was still not really comfy.

Partner

10/10

Exceptional

17 Jun 2025

Jeffrey

No frills but very clean and tidy. quiet on a week night. great location for Concord and Charlotte.

Leisure Family

2/10

Poor

31 May 2025

Ali

I didn’t like your system check in by the machine .
These machine gave me 65 keys and all the keys didn’t work , I waste hour for check in .

Business Partner

10/10

Exceptional

27 May 2025

Steven

Great stay and race weekend

Friends_and_family Friends

4/10

Poor

27 May 2025

Shawn

OK stay but not the greatest

Once we arrived we had to go through a long waited process to get checked in by calling a number and it still took 20 minutes. When we got to the room i dropped something on the ground and noticed under the bed was a cigarette package and trash. The walls looked like they had stuff spilt on them and not cleaned. Ever time we walked into the hallway it spelt like Marijuana. The bed was so low to the ground.

Partner

4/10

Poor

25 May 2025

Verified traveler

Sleeper Beware!

The place doesn’t seemed to be manned at nights the window at the main desk was pulled down and a sign said use the Kiosk but I was unable to do so. I went downstairs to ask for some plastic ware and they had none. There is no continental breakfast!

Friends_and_family Family

10/10

Exceptional

18 May 2025

Tiffany

Great!

Great hotel!

Friends_and_family Family

10/10

Exceptional

16 May 2025

Mo

Great time

10/10

Exceptional

12 May 2025

Verified traveler

Great hotel

This hotel is extremely clean. The only issue I have is the front desk closes at 5pm daily and 4pm on Sundays.

Friends_and_family Family