Name: Sonesta Select Charlotte University Research Park
Address: 333 West W.T. Harris Blvd, Charlotte, 28262, US

6/10

Pleasant

20 Jul 2026

Rhonda

The front desk person was hard working and there 24/7. The building itself is starting to show its age. Could use some updates.

Friends

2/10

Poor

20 Jul 2026

Emma

The lobby area was clean but our room smelled like weed, the bathroom had lots of mold, there was sunflower seeds all over the floor, and a cigarette carton and old piece of chicken in the pull out bed. Will not be staying here again.

10/10

Exceptional

20 Jul 2026

Sharla

Great location from everything 10- 20 mins or less time to get around the city.. the hotel was comfortable but the only thing was no staff never came to clean or give clean towels within the 3 days of my stay..

Friends

4/10

Poor

20 Jul 2026

Talisha

The hotel is okay for quick in and out stay, something overnigh. It is an older hotel, and outdated. Privately owned, so a lot of features are different. Honestly, I think the most upsetting thing was the analog tv.. like really?? Went to a concert so got back to the room late requested.Late checkout and was told it's $15 an hour after 11 am.

Self

2/10

Poor

19 Jul 2026

Sharon

I didn't have a remote for the room. My door would not secure. I notified the front desk staff and was told their was not a maintenance person available but one would come to my room. A maintenance person never showed up. Not one concern I brought to their attention was addressed. I will never stay at this place again. The hall floors smelled of wetness or mildew. The fire alarm was taken apart in the room. I took pictures of every concern I had and will call the corporate office.

Partner

10/10

Exceptional

19 Jul 2026

Kimberly

Clean room, cold AC. friendly staff

Friends

2/10

Poor

19 Jul 2026

Jasmine

I arrived this property today 7/17 around 6:20pm. Once entered my room which is room 240. I did a room check for cleanliness. This is a non smoking room and when I opened the balcony there is evidence of smoking because there were cigarettes on the floor. I then opened the fridge which had not been cleaned out at all. There are spilled drinks inside as if a frozen soda can exploded. At 6:40pm I attempted to call the front desk only for the room phone to not work. I called from my personal phone spoke to the lady at the front desk who first offered to switch rooms, which was declined because we just drove 12 hours and wanted to shower and had unpacked. I requested for the fridge to be cleaned or replaced. The woman at the front said maintenance will come up. At about 7:20 we left out for dinner I stopped at the front desk the same lady said she is waiting for maintenance and wrote a note. Arrived back from dinner about 9 and nothing has been cleaned. I called down twice and the phone just rang, no answer. I had to go downstair only for the same woman to say there is nothing she can do tonight. I requested another room for her to say they are now full and have been booked. I reminded her she offered to switch my room before and she said we would have had to put someone in your current room. Meaning this company is okay with putting people in dirty rooms. Ice machine was out of order. Tv was extremely static with limited channels. Unfinished painted walls and cracks in the BR.

Partner

8/10

Excellent

19 Jul 2026

James

Stay was ok. Couch was stained a bit but the bed was comfy. Needs more pillows. The side doors to get into the building were broken and you couldn't use your key card to get in so we had a bit of a walk to get to the front door to enter. Staff was very friendly and it was quiet for the most part. Over all not a bad stay.

Partner

8/10

Excellent

19 Jul 2026

Arthur

Room was quiet and clean.
No coffee available in the morning.

Partner

4/10

Poor

19 Jul 2026

Gregory

Very dated accommodations

Self

10/10

Exceptional

19 Jul 2026

nave

Decent rooms

Partner

2/10

Poor

18 Jul 2026

Stephanie

When we arrived the front desk clerk was rude as soon as we attempted to check in. They overbooked the hotel due to a large unexpected party and sold our room out from under us.
We booked through

6/10

Pleasant

18 Jul 2026

Kayla

Air conditioning wasn’t working properly, had little ants in the room, hallway carpet needed replaced or cleaned. The whole thing needs an face lift

Partner

2/10

Poor

16 Jul 2026

Kiera

This property is terrible. As soon as I arrived on the property, there were multiple signs outside of the hotel stating to LOCK your doors, GRAB all valuables from your car which was a bit alarming. Once I checked in at the front desk, there was another sign stating pretty much the same thing. The front desk host was efficient and courteous, he got me checked in rather quickly. The room they assigned me was in the back of the hotel, as I’m walking to the elevator I’m noticing the type of people walking around the hotel and also how disgusting the carpet is inside of the hotel. I can vividly hear a baby crying very loudly as I’m waiting for the elevator. I was starting to feel like I booked a room at the Motel 6. Once I got to the room, it wasn’t BAD, but it is VERY dated. From the small bathroom, to the sink outside of the bathroom and the horrid lighting at that sink. This room and especially the entire hotel was NOT up to my standards so I went to the front desk immediately and asked to cancel the room. The host again was very nice and understanding and cancelled the room for me, but I was left to find another room in CLT on a very busy weekend, which was a HUGE inconvenience. I would NEVER recommend this hotel to anyone. Unless you are displaced from a home and this is your only option / the only place you can afford until you land back on your feet this is NOT a relaxing or nice hotel to stay in for a weekend getaway.

Partner

8/10

Excellent

15 Jul 2026

Jennifer

The room was very clean and the beds and pillows were very comfortable!

Family_with_children

10/10

Exceptional

13 Jul 2026

Alec

Very clean and staff was very nice

Family

2/10

Poor

13 Jul 2026

Jessica

I checked in to a dirty room two hours after the check in time was instructed room would be ready and clean within 10 mins. 15 mins go by still no cleaners. When I arrived to room the door was open. no covers on bed. Previous person food and leftovers on counters and in fridge. I was chastised and room canceled because I left a bad review. So because I told the truth about the room being dirty they canceled my booking. I was advised I would receive a refund. Still waiting. Terrible service. Rude manager

6/10

Pleasant

12 Jul 2026

JOHN

Staff was very quick and nice. Room was quiet and nice. Now the bad, the hall and elevator carpets are pretty dirty. The two side doors electronic card locks DIDN'T work most of the time. (Long walks.) The very nice food/breakfast/coffee counter-CLOSED !!!!! How about we fixed these things and then I'll write nicer reviews.

Partner

4/10

Poor

12 Jul 2026

Leah

The hotel was cool for the price. But, they need to take those old carpets up because the hallways smell like animal pee. It was a really fast check in and out. Room was ok old furniture, tv was really old. They should get smart tvs. I didn’t like when I asked if they have late check out, the front desk agent told me “that we need to leave the room immediately unless it’ll be $50/hr charge” lol. I was like “dang,ok” lol. Won’t stay again though.

Partner

2/10

Poor

12 Jul 2026

Desiree

This by far was the worse hotel I have ever stayed in. Upon checking the first room had stains all over the coach, blood stains by the frig and stains in the tub. I Immediately went to front desk and asked for a new room. They were bee apologetic and offers a new room. As I was inspecting the room saw a spider crawling on the pillow. Went to front desk again he said he would give me a new room and come check it out with me. The 3rd room was ok q-tip was left on the floor and garbage by the phone. If it wasn’t so late I would have left

Self

4/10

Poor

12 Jul 2026

Stephen

Rooms reeked of a nauseous mix of cigarette smoke and industrial strength deodorizers. Hallway carpets and the floors inside the elevators were disgusting. The hotel is in a marginal area safety wise. I'm surprised the health departments allow hotels operate like this.

10/10

Exceptional

12 Jul 2026

Thomas

it was a wonderful staff very clean and very inviting atmosphere

Self

2/10

Poor

09 Jul 2026

Rodney

Carpets are dirty. Stains on sofas. So much noise from next room we could not sleep. Started at 1:00 am and went on til after 3:00 am. Complained to front desk but nothing was done. An awful night.

Partner

8/10

Excellent

08 Jul 2026

Sharon

Nice place to stay.

Family

6/10

Pleasant

08 Jul 2026

Jonathan

This hotel is fine for an overnight stay. Room was clean, tv was nothing special, bathroom was clean. Nothing fancy here, but it was certainly fine for an overnight trip.

Partner

6/10

Pleasant

06 Jul 2026

Chad

The property is okay but the downside of it is the staff they do a whole lot of sneaking underhanded things

Self

8/10

Excellent

28 Jun 2026

ray

This has become one of my go to hotels whenever I come to Charlotte. This trip though was a slight disappointing.

I checked in late (like after midnight late), so I know at that point it’s a crapshoot on rooms.
My room was on the first floor, right by an exit door, and there were guys outside that door smoking. I get inside my room and yup..smells like smoke.

And also the TV reception? Every channel was full of static.

Partner

8/10

Excellent

28 Jun 2026

Rolando

Overall the stay was good. Points to improve: breakfast not available, and the odor to what I think was smoking (drugs) was a little high the 2nd night.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

José

Overall, I had a great stay. The hotel is currently undergoing some renovations, but it didn't negatively affect my experience. The staff was friendly, the room was comfortable, and everything I needed was available. I'm looking forward to seeing the finished updates, and I would definitely stay here again.

Self

10/10

Exceptional

27 Jun 2026

Ashley

The front desk staff were so nice! We weren’t sure what part of town we were in but we felt safe! No problems whatsoever. The hotel staff even said it was safe there. Our room was clean and large. Bathroom was clean. Highly recommend for the price you can’t beat this! I would stay again!

Friends

6/10

Pleasant

26 Jun 2026

Juliet

This was not an impressive stay. There was a large bag of trash outside my room when I first entered, the sheets were thin and the exposed duvet was gross looking, when I tried to call the front desk to ask for an extra blanket the phone did not connect to the front desk so I needed to call on my cell phone, then the blanket itself was coarse and overwashed, the floor felt like I shouldn't be barefoot, and when I woke up to get ready to leave I found that the iron was conspicuously missing.

I would not recommend this hotel.

Self

6/10

Pleasant

25 Jun 2026

Jimmy

C

Family_with_children

2/10

Poor

24 Jun 2026

Kareem

I’ve stayed at the Sonesta in Charlotte several times over the past couple years and this was by far the worst experience I’ve had. The hotel first and foremost wasn’t clean. The carpets are real dirty the 44 smelt of cigarettes. It was cigarette butts on the on the balcony in my room. My room had hair all in the tub. The room wasn’t really cleaned real good as soon as I pulled up the sheets, the cover to get in the bed there was hair in the bed. You had to repeatedly walk through the front entrance because the key cards didn’t work on none of the side doors so that was an inconvenience being you had to sometimes park on the other side of the hotel and then walk all the way around to the front. There was also only one operating elevator for us to get to the fourth floor therefore we had to walk all the way to the back of the hotel to get on that elevator just to go to our floor. This was by far my worst experience at Sonesta University Research Park and me and my wife have decided that we probably won’t use this hotel again. We’re at Charlotte travelers and we use this hotel a lot because of you know because of the convenience of where it’s located and also the price but after this day, we realize the price just isn’t worth it.

Partner

8/10

Excellent

24 Jun 2026

Harriet

Everything was satisfactory

Self

4/10

Poor

23 Jun 2026

Jamari

Elevator Wasn’t working room didn’t hv wash clothes requested from front desk to be advised the had no clean wash clothes but had towels I could use as wash cloths. Room was missing small table and no seats on balcony. Hall way smelled like trash. Ice machine on my floor was missing elevator was broken and side doors to enter with room key don’t work. You have to go out you way to the main entrance to enter.

Partner

8/10

Excellent

23 Jun 2026

Shonte

Clean room A/c worked funny so we slept kinda uncomfortable. Was put in a room closest to a non working elevator so we had to walk completely across the floor to get to our room. Asked for a room on the ground floor instead was told it would be a $30 up charge which made no sense. They also had no wash clothes when i checked in nor the next day before i checked out. In a good location suitable for a one night stay and thats it

Partner

6/10

Pleasant

22 Jun 2026

Justin

Outdated Tv that has fuzzy channels and no streaming services. Clean room and bathroom. A/C

Self

6/10

Pleasant

22 Jun 2026

DinBomani

ITS MOVING IN THE RIGHT DIRECTION… NO BREAKFAST WAS SERVED ON FATHERS DAY

10/10

Exceptional

22 Jun 2026

Karina

Clean room and super nice and helpful staff

2/10

Poor

22 Jun 2026

Tameka

This is an honest review. If you’re in a bind and have no other choice then stay here. But if you’re in a can spare an extra few more dollars then please don’t. No breakfast at all, I paid for a balcony room and I was unable to utilize it due to the fact that the door was broken. I went to tell the front desk that the door was broken and they said the6 would send someone, however no one ever showed up. The ice machine was broken. It smelled awful, there was a ring around the tub, weed wrappers, cigarettes burns even tho it’s listed as a non smoking property. The carpet is dirty not only in the room but through the hallway too. The lobby is beautiful and smells amazing. However once you turn the corner it’s disgusting. I wouldn’t want my dog to stay here. I was so very disappointed in the stay. I went out to get blankets to sleep on and dispose of because it was giving very much bedbugs. Like I said if you have a few more dollars go somewhere else. If this is in your budget then just know it’s gross and the staff suck. Oh yea and there were people hoping over the fence in the middle of the night. SMH

Partner

6/10

Pleasant

22 Jun 2026

ashlee

So I booked this spot for a special occasion, Father’s Day and my significant others birthday. The main elevator was broken so we had to walk a pretty good distance to get to the secondary elevator. Upon arriving to our floor we was greeted by a big black trash bag and a target shopping basket. Not pleasing to eye of course. Good thing our room was cleaned to perfection. The staff was helpful directing us how to turn on the air unit. We didn’t use the kitchen and parking was great.

Partner

8/10

Excellent

21 Jun 2026

Brad

Very nicely appointed room and extremely polite and efficient staff. Just some folks staying there seemed a little sketchy.

Self

4/10

Poor

21 Jun 2026

Evette

The picture on the tv was not clear , I made a reservation on line but when I got there they claimed they couldn’t find even after giving them the booking number, so I ended up paying more !!!

4/10

Poor

21 Jun 2026

Monet

My stay was great. I was there Juneteenth weekend. My only issue was that the fridge was not on when I got there and my tv was static on every channel! But I would stay again

Partner

10/10

Exceptional

21 Jun 2026

Ray

Front desk help is always friendly and helpful.

Self

6/10

Pleasant

21 Jun 2026

Catherine

The hotel was clean in the lobby. Had to wait for about 3-4 minutes before anyone was at the desk to check us in. However I believe she was working alone. She apologized and was efficient and quick. The closest elevator was broken so we had to carry the luggage to the back elevator. We had a suite room and at face value, it was clean. It had a musty smell at first but when we cranked up the AC, that seemed to help. However, when we pulled out the sofa bed, the stains on the sofa were awful and under the sofa was gross. There were no extra sheets, pillows, or blankets in the room so we had to get them in the lobby which I thought was inconvenient since it was a suite. The bathroom as far as toilet and shower were clean except for brown/yellow spots on the ceiling that looked to be semi-recent. On the patio, there was a hole in the wall and on the inside in the room on the same spot, there was a hole. It was hidden behind the curtain, but it seriously appeared to be a bullet hole. Bed was ok. Sheets were clean. Carpet was worn in the hallways (2nd floor) and in the room as well. We were in town for a concert so when we got back to the hotel late we had to park in the back which wasn’t a big deal, but the back door was broken even with key access. So we had to walk through the parking lot at night and with just being girls felt a little uneasy.
Location was convenient with some restaurant options and close to Blue Line station that was rode into downtown Charlotte.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Jonathan

Thanks

Family

2/10

Poor

19 Jun 2026

Chardez

Room was DISGUSTING. I barely wanted to sleep or step on ground barefoot. Sink clogged. Shower had stains. Dont even get me started on the balcony/ patio. DISGUSTING. THEN we couldnt utilize sofa bed there were stains from god knows where all over.

Friends_and_family Friends

6/10

Pleasant

16 Jun 2026

Ladondra

Very outdated way to expensive for this hotel

Cleaning need to be better

Family_with_children

6/10

Pleasant

15 Jun 2026

Sebastian

Big parking

Partner

2/10

Poor

15 Jun 2026

Karl

The room that was advertised was not what was received. The king suite is what I paid for it was just a regular room no onning with a king bed. The TV was not working. No WiFi and no iron in the room. Then when I went to complain and ask for another room they said they would have to call management. It was only when I mentioned wanting a refund is when they decided to move my room and it was still bad. Only difference was the TV worked. Never again.

Self

10/10

Exceptional

14 Jun 2026

Tammy

This hotel was pretty well kept. My room was very spacious & clean. I had no problems with my two night stay. I do recommend & will stay again in the future.

Self

10/10

Exceptional

13 Jun 2026

Matthew

Only stayed a night. Not expensive, had everything I needed and I slept well. Check in and out were simple and quick. Wi-Fi not bad actually

6/10

Pleasant

11 Jun 2026

Earica

Tv didn’t work and the halls are in desperate need of a carpet cleaning. Coffee machine not working and for the money, the value isn’t worth the price. It’s not being maintained as good as it once was.

Partner

10/10

Exceptional

08 Jun 2026

Saintere

I give this place a 10 out of 10, I would definitely stay here and recommend this place. Location was absolutely perfect you are surrounded by awesome restaurants shopping center wasn’t 5 minutes away. Could easily get back to the interstate, property and staff was amazing. The only not so perfect thing that happened was I couldn’t get an extra towel when I needed it because there wasn’t any had to wait until the next day and still housekeeping hadn’t came to bring any so I bought 1. But I still give it a 10 not a deal breaker for me.

Partner

10/10

Exceptional

08 Jun 2026

ray

Staff was amazing and the room was clean and cozy.

Self

8/10

Excellent

07 Jun 2026

Levi

Rooms was nice

Friends

6/10

Pleasant

07 Jun 2026

Bridget

The room was clean and well priced. I chose the room, however, based on available amenities. The pool was closed. When I asked at the front desk if it was supposed to be closed, she said yes, because the chlorine levels were off. I told her I was disappointed because I chose the room for the pool. She said I should’ve called first to make sure it was open. WHO DOES THAT?! 😂 Otherwise, not a bad experience.

Self

10/10

Exceptional

05 Jun 2026

QuaTwain

Very nice

Partner

2/10

Poor

03 Jun 2026

Kyra

Staff was very rude when we voiced our concerns about our room being dirty and the air not working. Considering how often we stay at this property I was very disappointed

Family

10/10

Exceptional

01 Jun 2026

Ricky

Staff were really helpful, courteous and respectful

Self

8/10

Excellent

31 May 2026

Jamaal

Happy Customer Will Recommend To Stay There. Also I Will Stay There Again In The Future.

Partner

10/10

Exceptional

31 May 2026

Jessica

Good location and near good restaurants.

Family_with_children

8/10

Excellent

30 May 2026

Dustin

Solid place to stay one night for race weekend

Friends

2/10

Poor

30 May 2026

Chad

I didn’t have any clean towels in my room and the woman at the front desk who works at night shift drive to charge me for a pet fee even though I’ve been there several times with my pet and was never charged before so that will be my last time staying there

Pet

4/10

Poor

29 May 2026

Shambrel

The website said breakfast and the pool would be open but when we got to the property that’s when we found out there is no breakfast and the pool doesn’t he a permit yet. The carpet in the hallways is very filthy and dirty. The lobby smells really good but the floors smell really bad. I will never go to the hotel again!! The room had hair on the cover and the balcony door was hard to open!

Family_with_children

4/10

Poor

27 May 2026

David

It's right off the highway. It is not kept up, stains everywhere, smells like weed throughout, bad neighborhood. Staff did not acknowledge my existence while standing at the front for a long time, while they were on the phone as if I was an inconvenience. All she had to do was look up and nod once.

The place smells and is short staffed.

10/10

Exceptional

27 May 2026

Kathy

This hotel was clean, the bedding was comfortable and the staff was very helpful!

Partner

4/10

Poor

26 May 2026

bryon

Furniture in the room were dirty. Ceiling and walls in the bathroom dirty. Ac was not draining the water. Making a lot of noise. Other doors were locked to make it very inconvenient to park close to your room. Had to walk around the building

Friends_and_family Friends

6/10

Pleasant

26 May 2026

Ruben

Limpieza

8/10

Excellent

25 May 2026

Patrick

Clean room, no kitchen, staff friendly, parking was good

Family_with_children

8/10

Excellent

25 May 2026

Christopher

Lots of stains everywhere. Bedding seemed clean but discolored. Staff was friendly.

Partner

6/10

Pleasant

25 May 2026

Taylor

Paid for two queen but receive one king bed, still a good experience none the rest!

Friends

4/10

Poor

25 May 2026

Christine

Torn curtains....mold on wall paper in bathroom....smoke detector broke....hole in my sheets. Just terrible. Wish I had not wasted my money on a suite.

Partner

6/10

Pleasant

25 May 2026

Michon

The staff was nice mostly except the evening gentleman seemed like he’d rather be somewhere else. They have 2 entrances that don’t work and make it less convenient for handling luggage but they took the time to print signs that show they’ve been there for a while opposed to repairing the doors. The interior hallway floors are filthy I don’t know the last time they were shampooed. Convenient location and housekeeping cleaned the rooms well. The building itself needs some attention especially when they stay booked they should put more care in the building.

Family_with_children

6/10

Pleasant

24 May 2026

Brian

Tv sucked. Balcony door almost impossible to open. Room card would not open any entry doors so had to use front entrance everytime

Self

10/10

Exceptional

22 May 2026

Doris

The staff were welcoming and friendly. The room was clean and very roomy. There wasn’t any breakfast available.

Partner

6/10

Pleasant

21 May 2026

Rianna

The place did what we needed for the night but smelled AWFUL of cigarettes.

Partner

8/10

Excellent

17 May 2026

julia

Didn’t order from kitchen.
Parking was safe.

Partner

10/10

Exceptional

17 May 2026

SABRENIA

Clean room

Self

10/10

Exceptional

15 May 2026

Thomas

very clean room staff was excellent and treated me like family

Self

8/10

Excellent

15 May 2026

Joe

The hotel apparently allows dogs in the rooms. One room that we had to walk by couple of times each day had a large dog that was left unattended. The dog barked loudly and for a period of time each time someone passed by the room.

Family

6/10

Pleasant

11 May 2026

Nicolas

Cuando hice la reserva, hice un pago adicional para incluir desayuno. En el lugar me dijeron que NO, que estaba en remodelacion y no incluye desayuno. A quien reclamar ahora

Partner

8/10

Excellent

11 May 2026

Daniela

Clean property

Family

10/10

Exceptional

03 May 2026

Thomas

friendly staff wonderful place to stay

Self

6/10

Pleasant

03 May 2026

DEIRDRE

Doesn't help to have a nice stay if you can't watch a TV that doesn't work/cable only plays half the channels

6/10

Pleasant

02 May 2026

Tia

The overall experience here was ok. The property is not kept up. The rugs were overly soiled and stained. The patio outside looks like it would have been ok but I witnessed the cushions left in the chairs while it was raining. The desk personnel was not welcoming either. I can’t say I would return especially for the price I paid, the property was not worth it.

Partner

10/10

Exceptional

30 Apr 2026

MARTIN

Great service

Self

10/10

Exceptional

29 Apr 2026

john

Clean room . Friendly staff.

Self

6/10

Pleasant

28 Apr 2026

Tammi

It was a okay stay. The wasn’t open and didn’t have breakfast.

Family

8/10

Excellent

28 Apr 2026

Marlene

They are currently doing renovations. The pool is not open and their is no breakfast. Everything is supposed to be ready by the end of May

Family

10/10

Exceptional

27 Apr 2026

Thomas

Awesome is all I can say

2/10

Poor

26 Apr 2026

RAMON

This Hotel is Ghetto, weird people. Not a safe place to spend the night

Partner

10/10

Exceptional

26 Apr 2026

Jacques

Other than the broken elevator, the srsy was amazing

10/10

Exceptional

25 Apr 2026

Tya

Parking was safe and restaurants within walking distances. Our bed was comfortable and the room was updated.

Partner

8/10

Excellent

25 Apr 2026

Jeanette

AC was cool (eventually) a fan would have helped disperse the air. Property clean but a bit dated. No breakfast. All in all would stay again.

10/10

Exceptional

24 Apr 2026

Kamarie

Pretty room just wish it had a kitchen but overall it’s good the WiFi go out every now and then but it’s still good and the beds ar super comfortable I will go here every time and it very affordable ngl

Partner

4/10

Poor

22 Apr 2026

John

The hotel was adequate but understaffed and no restaurant/breakfast on site. Upon checking in the fee for a pet was triple the posted rate on Expedia (which was unexpected). Upon arriving to our two room suite, one of the air conditioners was not working - no maintenance on site and no other rooms available. I was told I would be contacted by the manager however no follow up ever occurred. I would recommend looking at other nearby properties before booking this one.

Pet

2/10

Poor

19 Apr 2026

Gregory

The staff, corridors, and room could use major improvements.

Family

10/10

Exceptional

19 Apr 2026

joy

The staff that checked me in was very nice. Great location: close to the highway, great dining options, plenty of parking spaces. The hotel looked like it was well maintained. The only comment i had was that the first room we were given smelled like smoke. When I told the lady, she didnt ask any questions, instead, she apologized and got as another room with better view and easy access to stairs and elevator- this was a game changer for us especially because we are traveling and it meant we dont have to walk too far with our luggages! Will consider staying here if/when we are near the area again.

Partner