Name: Quality Inn and Suites University Area
Address: 5301 Equipment Drive, Charlotte, 28262, US

6/10

Pleasant

29 Jun 2026

Daniel

So again a place to sleep. The area doesn’t have much as most stops for a city and area. There is a gem a Restaurant on the corner. Menus is huge and the options are vast. Ceviche to steaks! The hotel was not to accommodating but the room was big with the fridge microwave…no freezer. Showers kinda poopie but cleaned well. Bed a little stiff but not bad. A/C kicked it to 60 and it was 60, wife was freezing to death lol! Gotta keep it cold! Good amount of the rooms are torn apart and stuff left on the walkways in the back as they had other rooms that looked like they can’t use them. You have to walk all the way to the front for ice, that sucked. Don’t forget your key card cause ya gotta have it to get into the Lundry/Vending/Ice Machine (yeah) Maybe there’s an Ice Machine Mafia mechanism in the area. Ah but for the cost and the lack of things to do that interest us like nature, which it had a nice trail area between schools that went back to a tiny mud creek but it wasn’t small and nothing but just the trails with the beautiful forest. Spent a few hours there rock hounding the fallen trees. Little history here but they close early or attractions only operated on Fridays Saturdays. Plenty of other shady hotels all around but this one was quite and not crowded. Close to the roads and grocery stores, jump on hwy and jet to most areas 20 mins maybe 30

Partner

2/10

Poor

09 Jun 2026

Daniela Margarita

Do not stay at this hotel. My daughter spent one night and was bitten by bedbugs. You read that right: bedbugs! When she informed the hotel, they demanded that she produce photos of the bedbugs, which was extremely rude and disrespectful, especially since they could see the bites on her ankle and how painful it was. They did not offer any kind of apology or help her in any way. Furthermore, the room was quite dirty (which explains the bedbugs) and many things did not work properly, e.g., the blinds. This meant that they had to choose between privacy and no natural sunlight. Overall, it was a terrible experience.

Friends

4/10

Poor

02 Jun 2026

Sirazuddin

Ok

2/10

Poor

28 May 2026

Bernadette

Start with the check-in was okay. Got into the first room the the bottom of the door had a rubber attached to it that every time you move the door it squealed. Had to ask for a different room. Got to the second room it was not any better the chair was stained and dirty like somebody threw up on it. Had to ask for a blanket or something to cover it up cuz it was too gross to even set my suitcase on. The walls have areas where it look like somebody threw up and wasn't clean properly. There was also in the bathroom where the cover came off of some wiring. Very disappointed Got woke up at 5:30 in the morning with the police next door with people screaming and yelling. And pounding on doors. It was just a horrible stay.

Partner

10/10

Exceptional

25 May 2026

Regina

Need better wifi

Family

2/10

Poor

23 May 2026

Roger

Gym equipment was broken. Breakfast they said there would be yogurt and bread and eggs. I got down there there was 2 pieces old bread and a tray with dry egg pieces. The staff were in the back of the hotel cooking, however there was trash EVERYWHERE. Old packages of meat trays everywhere on the ground. It smelled so bad. 0/10

Staff was okay, but they lied about what they provided, and they are the ones causing the trash. They are cooking in the back of the hotel their dinner and throwing the garbage on the ground outside their door.

They take those Otis psunkmeyer mini muffins the cake ones and put them on a tray individually for the staff to eat and they looked extremely old.

I’ll never in my life go here again

Self

10/10

Exceptional

22 May 2026

Zuleira

Súper lo recomiendo

8/10

Excellent

20 May 2026

Burnita

Nice, clean room. Property is older and the exterior concrete and steps need work. Went for breakfast at 730 am and there was virtually nothing. Other than that a fine place to stay. No problem with the room at all. Great for the price!

Partner

6/10

Pleasant

06 May 2026

Yazira

The breakfast is too basic otherwise is ok the room

6/10

Pleasant

01 May 2026

Sharnessa

Toilet seat was broke had to switch rooms. The breakfast was trash it was just eggs and waffles ( made your own) wasn't very much of a selection. a few muffins, toast and oatmeal juice was ok cranberry was just water went to breakfast around 7:30. Ive seen better. Staff was ok though .

4/10

Poor

30 Apr 2026

Trace

Mostly broken power receptacles in the room, filthy air vents, “breakfast” was a joke.

Partner

4/10

Poor

30 Apr 2026

Jim

The breakfast was fine. Our main room was clean. The staff wasn't super friendly. The main problem was my room's bathroom. The door would get stuck and not close properly, and the shower bar holding the shower curtain was curved like a smile, so the curtains would not close entirely and water would escape the ends onto the bathroom floor. Overall, 4/10, would not recommend.

Partner

2/10

Poor

28 Apr 2026

Karla

This was a horrible hotel especially if you have children or pets! Garbage was all over the place our door was broken and the shower flooded the whole bathroom.

Friends_and_family Family

4/10

Poor

21 Apr 2026

Katie

We checked in at 4:15 and our room was still not cleaned. We had to wait another 15 minutes for our room to be cleaned.

The bed was so hard and the pillows were throw pillow size instead of King sized and the ac unit was not getting the room cold. I would have hated to stay here in the summer.

The best part was the breakfast and that was alright for a free breakfast.

Partner

4/10

Poor

07 Apr 2026

gabriele

Lobby looked good so I had high hopes for the room. All I can say is the beds were comfortable. Bathtub needed a good scrubbing . Toilet was wobbly-was afraid I'd tumble off at some point. Outlet by sink was hanging out of the wall. Breakfast-yuck. Coffee machine was broken, but did see a new one being wheeled in when we left.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Lucinda

It had a good rating, but... I would not stay here again. The breakfast was almost nothing there. Some things were not working, and there was no one to restock the breakfast items. I have traveled for 50 years. I expect a little more.

Friends_and_family Family

2/10

Poor

29 Mar 2026

Joavenie

The room smellled like pee and when I told the front seat that I wanted disinfectant they said that the room was clean and it was not needed. The door to the room did not lock and was a huge safety concern. The toilet stopped working and the assistant manager said he’d give me a plunger for me to fix it on my own since maintenance was not available

Partner

2/10

Poor

19 Mar 2026

Devyn

Absolutely disgusting. Walked in to our room at midnight exhausted after getting done at a concert and as soon as we turn the lights on roaches start running everywhere!! The front desk did not want to help and still charged me so now I am having to dispute the charge and I had to drive back home 4 hours at midnight!!! DO NOT STAY HERE

2/10

Poor

17 Mar 2026

Adan

Room floor was dirty, the toilet seat was broken

Self

10/10

Exceptional

17 Mar 2026

Charles

This is an older (cheaper) property, so go in with that expectation and you won't be disappointed. The facility is older, and reasonably maintained, but shows its age. The room was clean, clean linens, clean bathroom and had a fridge and microwave. Fairly quiet area and well lit parking lot, and doesn't feel insecure. Overall, if you're looking for reasonably priced accomodations, its a good place, but has no frills and is a bit dated. I've stayed here several times over the last couple years and its not too far from Downtown Charlotte, and does the job.

Partner

6/10

Pleasant

12 Mar 2026

Renee

No comment

8/10

Excellent

08 Mar 2026

Gabriel N

Did not go to the gym.

6/10

Pleasant

16 Feb 2026

Luis

.

10/10

Exceptional

18 Jan 2026

Thinh

Big room and very clean

Self

10/10

Exceptional

04 Jan 2026

Richard

The room was good, be careful going upstairs and the stairs can use some repairing

Business_and_leisure Self

2/10

Poor

28 Dec 2025

Erin

We did not stay. Upon arrival property was not as described on website. Completely run down and area was unsafe. DO NOT GO THERE.

Partner

10/10

Exceptional

25 Dec 2025

Antavious

Parking was convenient room was clean and neat breakfast was a good plus over all it was a pleasant experience

Partner

4/10

Poor

01 Dec 2025

Zacharia

Avoid if possible

2/10

Poor

22 Nov 2025

Michelle

Roach on the wall. Clearly dirty. Bedding smelled like dog blankets

Friends_and_family Friends

2/10

Poor

17 Nov 2025

Igor

Had to evacuate due to cockroaches infestation, caught 4 within 24 hours, 1 on my body at night, have some bites on my hands, stayed at the room 110

4/10

Poor

16 Nov 2025

JASON

Hotel in super bad area with homeless and drug heads BUT oddly enough it’s kept up if your just in town for a cup of coffee it’s perfect for that only REAL issue I have is the checking in at 3pm part especially if you there at 1pm and room ready they still won’t let you check in early cause they say you will be using water and electricity so the way they try to save is making you wait to check in so be prepared to sleep in car while you wait so THAT sucks! Oh and owner seems real nice but his cousins not so much

4/10

Poor

13 Nov 2025

Dewey

I don't know how this is a Quality Inn, toilet looks to be coming off the wall, breakfast didn't have any bacon like other locations, the dude checking me had a issue with me questioning the incidentals charge shrugging his shoulders while walking away, I will never stay here again, Does Quality Inn have any clue on hotels that are franchised ?

Self

6/10

Pleasant

11 Nov 2025

Joan

Room was ok, but hot water was inadequate and tv did not work well. Wouldnt come on easily and wouldnt stay on.
Breakfast was terrible. No selection, eggs but no meat, very small muffins that remained in there for the entire 4 days we were there. Very tiny yogurt and very few. Watered down waffle batter. Very disappointing and will likely choose other accommodations on future trips wherever we go. Also staff difficult to talk to due to their foreign language.

Partner

2/10

Poor

08 Nov 2025

Lyndsey

The room was awful, it was dirty, there were dead bugs everywhere and hair on the floor. The sheets smells and sink was broken. Do not stay here.

Friends_and_family Family

4/10

Poor

02 Nov 2025

Scott

Over all trashy, not a well kept facility

Leisure Self

2/10

Poor

26 Oct 2025

Sarah

The staff was very nice. The room had a horrible smell of mildew. Was not what I was expecting.

10/10

Exceptional

11 Oct 2025

LeighAnne

The hotel and room were very clean. Bed was super comfortable and there was plenty of light in the room. Room appeared to be revently renovated with hard wood floors and nice bathrooms. Breakfast was adequate with scrambled eggs and make your own waffle option; a meat (bacon, hame, or sausage) would have been a nice addition to breakfast. Ample parking and a gym were available at this hotel. Staff was pleasant though we not quick to greet you when entering the lobby or wishing you a good day. Check out was efficient.

Leisure Family

2/10

Poor

05 Oct 2025

Colleen

We did not even stay there. Checked in- loud party was going on and people outside smoking drinking. You could smell marijuana coming from the rooms. People had their doors propped open and we did not feel safe. Homeless man walking the property with a garbage bag. The back end of the property was completely abandoned with garbage, broken and boarded rooms. I went to the front desk told them l wanted to cancel my stay and get my money back and they refused, even though it was only shortly after we checked in. We did not even go in the actual room, and left after they refused yo return our money. This was completely misleading as the pictures look wonder and we were excited to stay here. Utter disgrace and disappointment on how terrible this place was.

Leisure Family

2/10

Poor

24 Sep 2025

Mahalia

This hotel was run down, advertises that they have a pool which they certainly do not. The photos they have posted must be from several years ago.
The “hot breakfast buffet” is nothing more than a continental breakfast with soggy eggs and if you don’t get there within about the first hour you won’t even have that.
The room was gross with sticky brown gunk stuck to the bathroom door and hair in the bed. They also must keep the ACs off until a guest checks in because when we entered the room the AC was off and it was so hot in the room that the first night we couldn’t sleep.
If you have children I would highly recommend AGAINST staying here, there were people just standing outside their doors smoking pot. It was disheartening to have to walk our 3 and 1 year old through pot smoke.

Leisure Family_with_children

2/10

Poor

21 Sep 2025

Huma

The rooms were clean but they need some TLC. There is some weird smell in the lobby. Breakfast was below average. Not safe.. Would not recommend to families.

Leisure Family_with_children

2/10

Poor

06 Sep 2025

Omar

They don’t mention a deposit til you get there even after you paid for the room online

Business Partner

2/10

Poor

26 Aug 2025

Santiago

Would not honor reservation, was utterly obstinate in correcting the issue, rude staff, facility was not clean. Eventually had to switch hotels.

Business

6/10

Pleasant

24 Aug 2025

LeAnn

Terrible

The woman at the front desk was horrible. She was so rude, couldnt find my reservation that had already been paid for. I showed her my phone an she said its in someone else's name. Then tried to put me on 2nd floor after i put in notes about fluids being built up on my legs an i also called the hotel th week before just to make sure. She said they disnt have any more rooms on 1st floor an i said i cant be on swcond floor so i guess you will have to give me my money back. She huffed an look thru her card thing an handed me a key to a room on first floor. As i was standing there for waiting for me someone called about reservations they had made for several actors cuz she had messed it up an she told him it want her problem an hung up on him an two of them was walking dead actors.

Friends_and_family Friends

6/10

Pleasant

22 Aug 2025

RHONDA

My room stank.

Leisure Self

6/10

Pleasant

03 Aug 2025

danielle

Easy quick check in. Very transactional. Room was ok enough space and beds were ok. For the price it was exactly what I expected. Just a simple place to sleep for a night.

Leisure Family_with_children

6/10

Pleasant

27 Jul 2025

Heather

Okay for one short night

We got in late, after midnight. At check-in, he claimed I had no reservation. I had to pull up the confirmation online to show him. Was given 2 double beds instead of the king bed I reserved. Plus we had to walk up stairs to get to our room. The toilet ran every 7 minutes. Loud music thumping in the parking lot. We could smell weed. Not the best area of town. Room seemed mostly clean. I checked for bed bugs and didn’t see any. We were so tired we didn’t have it in us to ask for another room. Breakfast was very meager. They had waffles and bread for toast but no butter. Powdery lukewarm eggs. Cereal. Overall, just meh. We didn’t die. It was an okay bed for the one night we slept there. But again, we were VERY tired! We were awake in the room for less than an hour the whole time.

Partner

6/10

Pleasant

24 Jul 2025

ali

Reasonably priced but you get what you pay for. Mattress placed on top of some sort of hollow metal boxes so you wake up any time you turn in your sleep. Other than that it’s Ok if you want a quick stay that’s close to a highway.

Leisure Self

10/10

Exceptional

24 Jul 2025

robert

The bed in the room was sooooo comfortable. We were not expecting to have to pay a $100 deposit tho. I had to dig thru the hotel info on expedia and read some seriously fine print about the deposit. It should be listed at the beginning of the reservation so the people can expect it. Other than that, i was blown away by how clean, spacious, and comfortable the room was.

Leisure Family

2/10

Poor

20 Jul 2025

Jamie

There was a 100 dollar deposit due at check in that was not for told. There was little to no breakfast, and the linen was not very clean.

8/10

Excellent

13 Jun 2025

Leah

Nice staff and clean rooms

Leisure Self

2/10

Poor

06 Jun 2025

Nevaeh

Unsafe property. Unclean anf

2/10

Poor

06 Jun 2025

Jason

I had a 12pm check out and someone tried to come into my room without knocking at 10am. The again but with knocking at 11:20am. I killed 5 baby roaches in the room. Im staying in the area for work and the internet wasn't good. Also there was people walking from a hotel behind this one on drugs. They looked like zombies. A man with no shirt on was fighting the air and someone was shot on the corner.

Business

2/10

Poor

28 May 2025

Edenilson

No

Friends_and_family Family

2/10

Poor

26 May 2025

David

It was terrible. Honestly kind of scary there. Homeless person camping the parking lot.

Business

4/10

Poor

14 May 2025

Philip

Imt hmmmmmeke

8/10

Excellent

10 May 2025

Lori

Rough around the edges but inside is really clean!

The outside looks a little rough, but the Lobby and the room were REALLY clean! I usually take cleaning supply's to hotels, most, I end up cleaning but this one, there wasnt any debris in the floor(barefooted) the shower head was clean, no dust. Bed was perfect!

2/10

Poor

07 May 2025

Robert

Old outdated broken down property. Not safe area don’t leave anything your car if you’re staying more than one night

Leisure Family_with_children

2/10

Poor

03 May 2025

Verified traveler

Not a good place to stay.

Facility very rough and smelled bad. Property also smelled of pot.

Friends_and_family Family

6/10

Pleasant

02 May 2025

David

Stayed four nights and nobody came to clean room, replace shampoo, coffee, soap, towels, or change the bed sheets!

Business_and_leisure Self

10/10

Exceptional

30 Apr 2025

Ernesto

Room very clean and spacious.
Very quiet area.

Friends_and_family Friends

6/10

Pleasant

04 Apr 2025

paul

Property needs to be renovated

Business Self

8/10

Excellent

03 Apr 2025

Mitesh

Good value for money.

Business Self

8/10

Excellent

24 Mar 2025

Emanuel

It was good for resting

Leisure Self

10/10

Exceptional

23 Mar 2025

CHINYE

Helpful staff and clean facilities.

Leisure Partner

4/10

Poor

20 Mar 2025

troy

Many drug addicts stumbling around or passed out all around the area

Business Self

8/10

Excellent

17 Mar 2025

Lauren

It was worth the price

Business_and_leisure Family

6/10

Pleasant

15 Mar 2025

Ashley

Hotel was fine for a place to sleep but the area was a bit sketchy

Leisure Family_with_children

10/10

Exceptional

09 Mar 2025

Robert

Good

Business_and_leisure

2/10

Poor

18 Feb 2025

John

Phone doesn’t work, broken lamp,broken towel rack, toilet paper holder pulled out of wal, broken suitcase stand. Brutal plus I was charged 2/3rds more than the previous night at a quality inn. Need to change their name, will never stay in one again!l

Leisure Partner

6/10

Pleasant

16 Feb 2025

Stunna

The first room I was put in the heat wasn’t working.

Business

8/10

Excellent

31 Jan 2025

ray

First room the toilet did not work,second room key card would not open door.Third room ok.

Partner

6/10

Pleasant

29 Jan 2025

JOEL thomas

The hotel is back on a side street. There’s a lot of homeless on the Main Street. Kind of felt unsafe. The room was clean but needed some repairs like bolt was out of the toilet seat, so it moved from side to side. For a layover stuff I would do it again, but my friends advice is spend $20 more and you’ll be happy and I would probably say that about this hotel

Leisure Partner

10/10

Exceptional

14 Jan 2025

Rufus

Always pleasant

Business

4/10

Poor

29 Dec 2024

Sarahjane

Staffbarely looked at you when checking in, bed was lumpy and noisy, pillows were well past due date and tv didn’t work

Leisure

10/10

Exceptional

28 Dec 2024

Kym

I needed a place for a night and was terrified after reading reviews on a dozen hotels. This property was in a good area, right next to the interstate. My room was huge and clean. Bed slept great, the 1 staff member I encountered was nice and helpful. I don't require a lot as a traveler, and this fit my needs perfectly. I was very happy with the cleanliness of the room and property. Would definitely stay again.

Business Self

4/10

Poor

25 Dec 2024

Lisa

This hotel is not worth the price. The bed was on a cheap frame that made noise with every move and the AC/heat has no \"stay on\" setting to drown out traffic and guest noise.

Leisure Partner

4/10

Poor

24 Dec 2024

Amanda

Multiple broken lamps in 1 room , coffee but nothing to make the coffee, tv remote with no batteries, no shampoo or conditioner in the provided containers.

Leisure Family

6/10

Pleasant

20 Dec 2024

Melissa

The room was clean. The staff unfriendly and unwelcoming. Breakfast was paltry. One ice machine for the entire hotel and inconveniently located. We stayed during the winter, there was a light bed covering and no blanket. Did not give me a receipt. Will not return.

Leisure Partner

10/10

Exceptional

16 Dec 2024

Jerry

It was quiet and safe!

4/10

Poor

16 Dec 2024

Katrina

Staff is very unfriendly. I did not get the room that I booked and paid for. They were not trying to be accommodating at all. Rome was clean and suitable.

Friends_and_family Friends

2/10

Poor

15 Dec 2024

Idina

Absolutely nothing

Leisure Family_with_children

8/10

Excellent

23 Nov 2024

Chickaya

Good day,
I’m very dismayed and disappointed that the hotel is currently holding US$100.00 and hasn’t released my funds back onto my card. I’m requesting for my funds to be returned asap. I’ve heard of hotels keeping a card on file in the event it’s needed but this lady held my funds and told me it’ll be returned to my card the following day. It’s been an entire week and my funds is still on hold. They held more money than what I paid for the room. I’m very disappointed and wish this matter to be resolved asap.

Business_and_leisure Self

2/10

Poor

21 Nov 2024

Sandra

Room smelled like cigarettes and marijuana. Kids running up and down hallways after midnight. Parents beating their kids leaving them screaming at midnight! The bathroom had broken toilet paper holder and broken toilet seat!

Business Self

2/10

Poor

18 Nov 2024

George

Just don't.

Pick literally any other place. Park in any random parking lot and sleep the night off instead. Bad area, poorly taken care of. Not sure I felt any safer inside the room with a single chain lock (outside door) than I did outside. $100 security deposit hold and an additional $400 hold? Wild.

Not as advertised at all. Would rate 0 if given the chance.

Leisure Partner

4/10

Poor

17 Nov 2024

Verified traveler

The person that checked me in was nice and courteous. The room was not good. There was stains on the lamps and walls. The entrance door had a few small holes where you could see sunlight coming through. Sheets needed to be changed. And something that I really hate along with the uncleanliness is bugs! There was roaches! I will never be staying there again nor would I recommend it to anyone!

Partner

8/10

Excellent

10 Nov 2024

Jay

The tastefully modern interior decor of the room belies the less-than-inspiring outdoor appearance. Bed was very comfortable, shower easy to operate, and I appreciated the fridge and microwave.

A minor gripe that the TV remote was not working, but I wasn't in the room long enough for it be a big problem.

Breakfast options slightly above average (scrambled eggs was a pleasant surprise), and the staff was quick to respond to shortages.

I have a slight issue with the property billing itself as \"University Area\" when the college is several miles away.

Business Self

8/10

Excellent

05 Nov 2024

Kodi

The hotel overall was very nice. It was clean and comfortable. The surrounding area feels a little uncomfortable, but nothing overly dangerous. I was hesitant based on other reviews, but overall we had a good stay for a couple of nights. Other guests were a bit noisy and inconsiderate of their \"smoking choices\", but I do not hold that against the property. The Bed was comfy, shower was great. Will keep this property in mind for future NC trips.

Partner

2/10

Poor

04 Nov 2024

Maco

Si quieres te quieres agotar una mala experiencia no te alojes en este sitio ya que está lleno de cucarachas y chimches

2/10

Poor

25 Oct 2024

Darin

The only thing i liked the Gentleman manager was very nice and apologetic about the bugs. He had good customer service,

Business Partner

6/10

Pleasant

20 Oct 2024

Larry

Even though the property is a stone’s throw from the freeway noise level is far less than you would expect
They had a large refrigerator and lots of tv stations
Neighborhood is dangerous security is nothing
The toilet rocked like a rocking chair
How hard is it to put a couple of shims under the toilet
My concern for my vehicle safety was my constant worry
I can’t afford to have my tools stolen lol

Business Self

10/10

Exceptional

19 Oct 2024

Brian

Good Value

Check in was easy and friendly. Room was what we expected. Clean and just what we needed.

Friends_and_family Family

6/10

Pleasant

29 Sep 2024

Juan

Not worth it.

The beds were comfortable. That's the only good thing. It's a \"no smoking\" hotel and the entire room stunk. The bed the towels everything. My clothes smelled like cigarettes the next morning. Cigarette burn marks in the restroom. Not very clean.

Friends_and_family Friends

2/10

Poor

25 Sep 2024

Amber

This place is absolutely disgusting!! Nasty stains on the couches and bed. Bugs in the bathroom sink and tub. Just Filthy! Do not stay here! I wouldn’t send a stray dog here!

Self

4/10

Poor

25 Sep 2024

Cheryl

The people at next door made a lot of loud noises overnight. The staff can’t do anything about it!

Business Self

2/10

Poor

17 Sep 2024

Sandeep Kumar

Lots of homeless people and bad community

2/10

Poor

15 Sep 2024

Alexander

After spending about an hour at the room, we decided to leave and find another place to spend the night. Didn’t even check out. It was dirty, very smelly, and we did not feel safe in the area. Did not remotely resemble what we saw on the Expedia website when we booked. Very disappointed.

Leisure Family

8/10

Excellent

04 Sep 2024

Sonja

Nice and clean. Location was convenient.

Friends_and_family Family

2/10

Poor

19 Aug 2024

Tazz N Jaiden

This is the Drug infested area I didn’t feel comfortable being there. I didn’t feel comfortable with my car being there and I was only gonna be there for a day and I didn’t like it at all. I did not stay at the hotel. I asked for my money back.

Business_and_leisure Self

2/10

Poor

30 Jul 2024

Terufat

First room door was not working, the second room roof was leaking and the 3rd room the TV was not working. In the morning I wanted to take a cup of tea but they didn't have lead for the cup, the front desk agent try to justify everything instead of giving a simple apology.

Business_and_leisure

2/10

Poor

25 Jul 2024

Candace

It was disgusting. Refused to stay there for my kids safety. Bedbugs cockroaches semen on the floor hair all over the bed it was the nastiest room will never stay there.

Business_and_leisure Family_with_children