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Ritz-Carlton Charlotte

Charlotte - NC · United States

201 East Trade StreetView location

9.0/10Excellent321 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location9.6/109.6
Neighborhood9.2/109.2
Quality10.0/1010.0
Value8.4/108.4
Amenities9.4/109.4
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ritz-Carlton Charlotte

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Stop by BLT Steak for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Full breakfasts are available for a fee. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. This hotel has 8 meeting rooms available for events. Make yourself at home in one of the 146 guestrooms featuring minibars and Smart televisions.

Your pillowtop bed comes with down comforters and Frette Italian sheets.

Read more about this hotelShow less

With a stay at The Ritz-Carlton, Charlotte, you'll be centrally located in Charlotte, steps from Queen City Quarter and within a 5-minute walk of Spectrum Center. This luxury hotel is 0.4 mi (0.7 km) from Bechtler Museum of Modern Art and 0.5 mi (0.7 km) from Mint Museum Uptown.

Make yourself at home in one of the 146 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. This hotel has 8 meeting rooms available for events.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

LGBTQIA+ friendly Professional property host/manager LEED Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
  • Optional fees
    • Fee for full breakfast: approximately USD 28 to 100 per person
    • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
    • Valet parking fee: USD 40 per day
    • Rollaway bed fee: USD 58.12 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Queen City Quarter 0.1 km / 0.1 mi
Spectrum Center 0.2 km / 0.1 mi
Bank of America Corporate Center 0.2 km / 0.2 mi
Blumenthal Performing Arts Center 0.3 km / 0.2 mi
The Green 0.5 km / 0.3 mi
Charlotte City Center Visitor Info Center 0.5 km / 0.3 mi
Discovery Place 0.5 km / 0.3 mi
Charlotte Convention Center 0.5 km / 0.3 mi
Romare Bearden Park 0.6 km / 0.4 mi
Bechtler Museum of Modern Art 0.7 km / 0.4 mi
Harvey B. Gantt Center for African-American Arts + Culture 0.7 km / 0.5 mi
Mint Museum Uptown 0.7 km / 0.5 mi
NASCAR Hall of Fame 0.8 km / 0.5 mi
Truist Field 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 146
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room service
  • Laundry service
Show 32 more facilities & services
  • Babysitting serviceExtra charge
  • Bellboy service
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Banquet hall
  • Meeting room: 8
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Sauna
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accesible DeluxeRoom • Accesible DeluxeROO.H6-DX

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    Room Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    Room DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEWSUITE • GARDEN VIEWSUI.GV

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 82 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable3 photos

    Ritz-Carlton Charlotte

    SUITE KING BED ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    82 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Housekeeping
    • TV
    • Hairdryer
    • Bathroom
    • Tea and coffee making facilities
    • Minibar
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Turndown service
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 47 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable8 photos

    Ritz-Carlton Charlotte

    DOUBLE DELUXE KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • TV
    • Hairdryer
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Turndown service
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE GUEST ROOMQUADRUPLE • DELUXE GUEST ROOMQUA.DX-GR

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    QUADRUPLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible WITH VIEWSSUITE • Accessible WITH VIEWSSUI.H6-WV

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Ritz-Carlton Charlotte

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ritz-Carlton Charlotte

9.0
Excellent
321 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.6 /10
Neighborhood
9.2 /10
Quality
10.0 /10
Value
8.4 /10
Amenities
9.4 /10
100 reviews shown
2/10
Poor
24 Jul 2026
Richard
My suite was delayed by 1.5 hours and not ready. Property emailed me prior to ask if I needed anything. I asked for a comforter... didn't get, and took 3 calls TO GET one 2 hours later. Room furnishing were bland, sparse, dated, and the worst was, the AC did not work in the suite, and we BOUGHT A FAN FROM DOOR DASH so we could sleep. And this is a Suite at The Ritz Carlton???? Awful.
10/10
Exceptional
23 Jul 2026
Germaine
Clean, great location with amazing amenities. Way too expensive to charge for internet access though.
10/10
Exceptional
20 Jul 2026
Janell
Had to wait 2 hours before check in.
10/10
Exceptional
19 Jul 2026
Shavonne
This stay was top tier and conveniently close to every location including the Bank of America stadium. We truly enjoy our stay. Keep up the great work.
Family
10/10
Exceptional
08 Jul 2026
Britt
My stay was phenomenal!
Self
6/10
Pleasant
07 Jul 2026
Jonathan
The amenities at the Charlotte Ritz-Carlton live up to the brand's reputation from what I saw on my short stay. The restaurant delivered nicely executed meals and room service was exactly what one would hope for at RC. My issue was room location and \"noise-deadening\", where I heard everything from the street below (music, cars revving loudly into the night) and the PA system from the bar across the street. From what I've gathered, a garden facing room is the only real way to go at this location.
Self
10/10
Exceptional
22 May 2026
Anna
Beautiful property, great location, helpful staff.
Partner
10/10
Exceptional
17 May 2026
Regina
Staff were kind and courteous, they made our anniversary stay and dinner special!
Partner
10/10
Exceptional
27 Apr 2026
James
Everything
Partner
10/10
Exceptional
13 Apr 2026
Martin
Perfect all the way even had a birthday cake and a note for my daughters birthday.
10/10
Exceptional
12 Apr 2026
Theron
Great Hotel
10/10
Exceptional
12 Apr 2026
William
The breakfast was amazing! It’s was my wife’s birthday and they know how to accommodate when it comes to special occasions. Everything was perfect and relaxing!
Partner
10/10
Exceptional
05 Apr 2026
Jennifer
Staff was excellent and went above and beyond
Partner
10/10
Exceptional
09 Mar 2026
kristopher
Great stay
Pet
10/10
Exceptional
08 Mar 2026
Sasha
All staff was amazing from front desk to room service and housekeeping.
Friends_and_family Family
10/10
Exceptional
12 Jan 2026
Tangannica
the overall view and experience
Self
10/10
Exceptional
16 Nov 2025
Elan
Great service!
8/10
Excellent
22 Sep 2025
Benita
We had a wonderful time. Our room was absolutely beautiful.!
Leisure Family
10/10
Exceptional
19 Sep 2025
Bill
First-class in every respect although THE most expensive place I've ever stayed. Everyone there helpful and kind!!
Leisure Partner
10/10
Exceptional
19 Apr 2025
Clarrissa

My hotel stay

It was very nice and clean. The staff was very friendly.
Self
10/10
Exceptional
05 Mar 2025
Scott
Our room wasn’t available at 4:00 PM But they made it right by buying us food & drinks.
Leisure Family
8/10
Excellent
20 Jan 2025
Joseph
Friendly and responsive staff. Management does work to make some shortcomings whole.
Leisure Partner
10/10
Exceptional
22 Dec 2024
Lawrence
All I can say is if you’ve never had the experience at the Ritz Carlton? You need to have one! Yes, I tipped everybody at least 10 bucks for everything they did for me, but you know what?

They treated my lady like royalty and they treated me the same way. I have never felt more important for being just an average guy in my life. This was a celebration of my girlfriend‘s divorce after three years, and yes, we definitely bougie it up! The staff made the room all romantic for me while we were out to dinner and surprised her as she walked through the door. Pretty much you ask them to do anything and will bend over backwards to make sure that they get it done.

Leisure Partner
10/10
Exceptional
16 Dec 2024
Sloane
Excellent location. Friendly staff.
Leisure
6/10
Pleasant
27 Nov 2024
Juan
Property located in Downtown…Beautiful room. However, there is always room for a better service including the welcome amenities
Business Partner
10/10
Exceptional
12 Oct 2024
Margaret
Perfect
10/10
Exceptional
04 Oct 2024
Gabriela
It’s great
Leisure Partner
10/10
Exceptional
01 Oct 2024
ROBERT
In room dining was cold by the time food arrived
Leisure
4/10
Poor
29 Sep 2024
Giovanna
Terribly noisy. Couldn’t get a good nights rest due to the loud noise. Our room faced the street, but even on the highest floor, the noise was still unbearable. For over $600 a night, this I was definitely not worth it. The staff is very kind and the Punch Bowl is a great lounge bar.
10/10
Exceptional
18 Aug 2024
Edward
Great stay! From the dining options to the amazing staff. The attention to detail was top notch.
Leisure Family
2/10
Poor
30 Jul 2024
Dov
.
Partner
10/10
Exceptional
17 May 2024
Caryl
Excellent
Leisure Family
10/10
Exceptional
12 May 2024
Helberth
I stayed here with my fiance for our engament celebration and I have no words to describe how amazing everyone at the Ritz was, their kindness, efficiency, excellent service is the best one we've ever had. The went above and beyond in every single detail and I cant be more thankful. There was no waiting time for the Valet and everything was timely. Thank you!!! You helpe us made this event unforgettable!
Partner
10/10
Exceptional
22 Apr 2024
Caroline
Wonderful! The MOST COMFY BEDS EVER!!! Paid for 5 hours of blissful sleep right before my 7am flight. WORTH IT!
Business_and_leisure
10/10
Exceptional
09 Mar 2024
Matthew
Absolutely perfect.
Leisure Family
10/10
Exceptional
28 Jan 2024
Eric
Staff was very hospitable and several amenities available for guest.
Friends_and_family Family
10/10
Exceptional
22 Jan 2024
Ashley
Overall ok stay. Staff at front desk and valet friendly. Spa Staff not as friendly and seemed bothered to show me around the Spa. Bar food was good, but slow service. Loud outside our room
10/10
Exceptional
25 Nov 2023
Dan
Very warm and attentive staff.
Business_and_leisure Family
10/10
Exceptional
16 Oct 2023
Rachel
Absolutely loved our stay! Room service was amazing. The new spa was incredible. 10/10
Business_and_leisure Family
2/10
Poor
20 Jul 2023
Avelyn
This was my first time staying at the Ritz and will be my last. I was really disappointed in this stay. I stayed for 2 nights for work and wanted to treat myself to a luxury experience. Firstly, I was placed in a room I didn’t book. The room was fine but it was really dated. The remotes to the TVs are not responsive. The phone didn’t work. There was some sound coming from the vent and I didn’t get any sleep. One of my room service orders was completely wrong. I just expected better. The Ivys down the street is so much better
Business Self
6/10
Pleasant
18 Jul 2023
martha

no ammenities

no ammenities, pool closed no gym
Partner
8/10
Excellent
27 Mar 2023
Zach
Property was clean and staff were awesome!!!
Leisure Partner
10/10
Exceptional
09 Aug 2022
Christene

Go to Charlotte just to stay here!

Most amazing stay I have ever had at a hotel. Top notch rooms and service
Partner
10/10
Exceptional
18 Jul 2022
Robert
Amazing stay! 10/10 highly recommend Charlotte Ritz Carlton!
Partner
2/10
Poor
30 Jun 2022
Randal
The hotel asked what time I would be arriving and I told them 2PM. I arrived at 2 and they said they would let me know and they guaranteed 4PM check in. I saw people come straight in and get their room. I asked again at 4:30 and they said they would let me know when it was ready. I had to fuss, after they told me it was first come, first serve and I told them I saw people come in and get their room. I finally got another room. I got a text at 7:48 saying my room original room was ready. My concert started at 4. Horrible experience!!
Leisure Partner
6/10
Pleasant
20 May 2022
Amy

Not the Ritz I was knew.

The staff behind the desk was unsure how long it took to get to the airport, the room had very stained carpet, and the whole place needs an update. Disappointing for an expensive name brand.
Business
8/10
Excellent
23 Apr 2022
Philip
The bed was extremely comfortable.
Partner
8/10
Excellent
10 Apr 2022
Melanie
Pros: convenience to restaurants, convention centers, pleasant staff

Cons: Overpriced for what ths hotel offers.
Business_and_leisure Family
6/10
Pleasant
28 Mar 2022
George
Only real issue was the fact that we got little sleep due to noise from the street. Cars racing, people yelling, sirens, gunshots. Such a shame as our room was beautifull and the facilities and staff were top notch.
Business Partner
10/10
Exceptional
16 Feb 2022
elizabeth
The fitness center and pool were incredible! They are on the top floor overlooking the city. Very clean and not crowded at all. The hotel itself was also amazing, and the staff members with whom I interacted were friendly and helpful. I would definitely stay here again!
Business Self
6/10
Pleasant
28 Jan 2022
Reidar Magnus
It was OK. The restaurant was great.
Business
10/10
Exceptional
16 Jan 2022
Tanisha
Love the place everything was nice
Leisure Family_with_children
10/10
Exceptional
13 Nov 2021
Gregory
Amazing stay
Friends_and_family Friends
4/10
Poor
29 Oct 2021
steven
We checked and were told that we had to wear a mask at all times in the hotel so if you are tired of wearing a mask don’t go there
I went into the men’s restroom in the lobby define for men’s toilets full of human waste and no one seem to have told the hotel that you can’t flush the toilet‘s in the lobby
If you do stay there you turn off the bedroom lights by reaching down behind the nightstand and finding a plug on the cord by the ground and turning the light off that way very inconvenient and not very practical
The staff were very pleasant but I don’t think the management of this Ritz Carlton is up to the brand name
Partner
10/10
Exceptional
19 Oct 2021
mike
Great location, great staffs, very clean , will definitely stay again next time!
Business_and_leisure Family
10/10
Exceptional
17 Oct 2021
Jeff
Excellent staff and very clean. Definitely 5 star!
Leisure Family
8/10
Excellent
13 Oct 2021
LaQuinta

Ritz-Carlton outdated linen and hidden fees

I had a wonderful stay for my birthday. The staff and service was impeccable. My only complaint is about the bed linen and robe. The bedding and the in-room robe were very worn and old. Also, they did not have a fresh smell. The king bed had a mattress topper that was too small and lumpy. I also feel that certain fees are hidden. For example, I had breakfast for two included in my stay for two nights, but no one explained that there was a credit limit of $60 per day. I was not aware of this and it costed me an extra $70 in charges that was sprung on me at check out. I would like to be compensated for that.
Self
10/10
Exceptional
07 Oct 2021
LaShanda
There was no exaggeration of the excellent service..
Business_and_leisure Partner
10/10
Exceptional
09 Aug 2021
Ronnie
Everything was wonderful but our car was door dinged while in valet. We didn't notice until we arrived home. Ive called for a repair this week. Everything else was exceptional!
Friends_and_family Family
4/10
Poor
03 Jul 2021
John
It was extremely noisy. I was on the 5th floor and the windows were not soundproofed to the outside. Also there were zero dining options on Sunday night. Not even room service. Not Ritz Carlton standards.
Friends_and_family Family
10/10
Exceptional
14 Jan 2021
JOHN
Amazing property great
Partner
10/10
Exceptional
29 Dec 2020
Maytée

There’s always room for improvement!

Staff was amazing! Hotel is gorgeous! Please invest in better toilet paper!
Partner
8/10
Excellent
25 Oct 2020
Verified traveler
Great staff, beautiful room but very noisy outside which can be heard inside all hours of the night
Friends_and_family Family
10/10
Exceptional
13 Oct 2020
Ronald
The service as always was top notch.
Partner
8/10
Excellent
23 Jul 2020
Joseph
This hotel is running on bare bones due to circumstances, but is still a nice place to stay.
Business_and_leisure Partner
4/10
Poor
25 Jun 2020
Verified traveler
Customary services that sets Ritz apart on hold secondary to Covid-19 but hotel still charged premium price. No food service, no concierge, no meaningful help available.
10/10
Exceptional
25 May 2020
Verified traveler
The rooms was very nice including the lobby areas even though it was closed i enjoyed celebrating my birthday at the Ritz carlton
Friends_and_family Family
6/10
Pleasant
17 Mar 2020
Verified traveler

5* Service minus billing discrepancy

I’ve already contacted the hotel but they charged me full price for the room as if I didn’t book through Hotels.com at all.
About $1,000 charged twice.
Friends_and_family Friends
10/10
Exceptional
09 Mar 2020
Verified traveler
Room and staff were absolutely great, everyone was so nice. They made our anniversary stay extra special.
Business_and_leisure Partner
10/10
Exceptional
27 Feb 2020
Frantz

The epitome of service!!!

The staff and the service were Amazing. They went above and beyond to accommodate us and make our stay memorable. Every request was met attention to detail. It was as if the staff could predict what we would need next and it was provided. I mentioned in a brief conversation that one of my children suffer from a nut allergy. I did not request the accommodation but noticed all snacks and food in his area had been pre screened to make sure he did not have an accidental exposure. I will definitely return.
Business Family
10/10
Exceptional
23 Feb 2020
Carly

Best Bachelorette Night!

I stayed at the Ritz-Carlton with my bridesmaids and we were absolutely STUNNED by the care and attention everyone showed us. The room was fabulous, and the pastry chef, Hannah, organized the most thoughtful setup of treats and gifts for my party. We were so impressed by the good vibes and amazing hospitality. The indoor pool overlooking Uptown Charlotte was the icing on the cake! Can’t wait to stay here again!!
Friends_and_family Friends
10/10
Exceptional
23 Feb 2020
Verified traveler
We were celebrating my mother’s birthday and the staff went above and beyond to help celebrate her special day!
Leisure Family
10/10
Exceptional
22 Feb 2020
Lisa

Make a Country Girl Feel Like a Princess

My plans were a last minute, \"ahh ha\" moment, on a mid morning Friday! A make up Valentine's Date with my wife, since I was called out of State on a family medical emergency.
From the moment I drove in (Valet's), I was in the utmost shock. The respect, dignity, politeness, helpfulness...the whole nine yards that the staff greeted me was AMAZING!!! Made this ol' country girl in blue jeans and a t-shirt feel like a princess.
They made my wife cry twice that night. The welcoming cake, chocolates and wine to the after dinner rose petals on the bed.
Thank you ALL!!!!
Partner
10/10
Exceptional
07 Jan 2020
Yvonne
Comfy, cozy, elegant, central, really only stayed on bedroom suite. Well appointed
Leisure Family_with_children
8/10
Excellent
03 Dec 2019
Hoomer
The property is well situated in the downtown. It has very secure parking with valet only to an indoor facility
Leisure Family
8/10
Excellent
02 Dec 2019
Verified traveler

Great service

Service was amazing. Great food. Small hotel. Corporate decor - wasn’t wowed by the decor or lighting in my room.
Friends_and_family Family
10/10
Exceptional
26 Nov 2019
Miru
Excellent location. Everything walking distance .restaurants. Charlotte tours
Leisure Family
10/10
Exceptional
25 Nov 2019
IveteC
This property is very nice and in a great location. Our room was spacious and the staff was very friendly. Would definitely stay here again when coming back to Charlotte.
Friends_and_family Partner
2/10
Poor
30 Oct 2019
Zandanmyadag
Door man was rude. I wasn’t sure if they have
Partner
6/10
Pleasant
28 Oct 2019
Verified traveler
This was a beautiful hotel. I enjoyed the dark, moody aesthetic. We were not impressed with the service compared to another Ritz Carlton we had stayed at. The doormen did not acknowledge us or attempt to open doors, and the front desk staff was rude and acted as if we were going to skip out when our credit card was declined. Our card had been hacked a few days prior, so we gave them a new card at check in, but they never switched it over. When the old card was declined, they were very rude about it. We still enjoyed our stay, and the hotel itself is a beautiful, clean place in a great location... It just wasn't what we expected from this brand service-wise.
Leisure Partner
4/10
Poor
24 Oct 2019
Sara
Let me preface this by saying that I've stayed in a few 5 Star hotels, so I have a pretty good idea of what to expect. This was my first stay at a Ritz-Carlton however, and it will be my last. The staff were courteous, but not enthusiastic. The \"deluxe\" room was dark, cramped and looked nothing like the pictures shown here. There was no soundproofing whatsoever. Not only could I hear the concert in the nearby stadium as if I was there, I heard every door that opened and closed along the hall. Room service was prompt, the servers were friendly and the food was fantastic. That was the highlight of my stay. When I called down for my car in the morning, they couldn't find it. Yes, they actually lost my car. It had not been parked in the proper space by the valet the night before, apparently. And when they finally found it and brought it around, not a single word of apology was uttered, by anyone. Last but not least, when I finally got home, I realized that I had left my laptop behind. (That's an understandable oversight when you're worried about your lost car.) The hotel generously offered to ship it to me, at my expense. Overall, the food was excellent. Everything else was a disaster. Save yourself hundreds of dollars and just eat at the restaurant.
Leisure Family
10/10
Exceptional
15 Oct 2019
Verified traveler
The staff at the hotel are amazing and bend over backward to ensure the guests are having a wonderful experience!
Leisure Family
8/10
Excellent
15 Oct 2019
Verified traveler

Thanks RC

Great option, excellent service and fantastic restaurant.
Partner
10/10
Exceptional
27 Sep 2019
Verified traveler
Excellent property and consistent with what you would expect from a Ritz-Carlton.
Friends_and_family Family
10/10
Exceptional
22 Sep 2019
James
The best place to stay!
Partner
8/10
Excellent
14 Sep 2019
KELLY

Very Nice

I had BIG expectations for this hotel as I've always wanted to stay at a Ritz Carlton.
Although, there is nothing negative to say about this hotel or my stay, it didn't meet my crazy expectations. I have stayed at Omni's and Four Seasons that had more of a wow factor. Now possibly there are other Ritz-Carlton's that are nice than this one but for this specific location, it was very nice but nothing to brag about.
I always love a nice robe and slippers in my room (this one had robes but no slippers) and good coffee. This had a nice Nespresso machine and a fabulous (for fee) mini-bar.
Business
10/10
Exceptional
01 Sep 2019
Verified traveler
Had a slumber party for my daughters 11th birthday here and it was an amazing and memorable experience for both her and her friends. Tiffany, our guest relations concierge, was super helpful in setting things up beforehand and making sure that we were comfortable. Dealing with and pleasing all of these girls was not an easy task but the Ritz made it seamless!! Thanks to everyone who made this special for my girl! We will be doing this again for my younger daughter when she turns 11!! Thanks again!!
10/10
Exceptional
25 Aug 2019
Sena
Staff made us feel like we were the only ones there. Very special. Wonderfully located by the spectrum.
Leisure Partner
10/10
Exceptional
10 Aug 2019
Verified traveler
Felt very attended to through our entire experience.
Leisure Partner
8/10
Excellent
31 Jul 2019
Mo
Champagne and tea when i checked in and out.water in room.convience to other restaurants and city life
Leisure Family
10/10
Exceptional
14 Jul 2019
Verified traveler
Me and my 9 year old son ended up staying at the Charlotte Ritz because we had a horrible experience with AA, from which we lost our connection to Rome.
We arrived late at night on a Friday night. The hotel was booming with music and people. From the moment the ladies saw us, they took care of us. Miss Veda Payton went out of her way to make us feel at home. She went beyond duty to help us. So thank you and all the staff at the Ritz for your kind help and service.
Leisure Family_with_children
10/10
Exceptional
08 Jul 2019
Verified traveler
Always very pleasant and friendly from , valet, front desk, turn down staff and room service , perfect! Always dependable and safe, I am a widow traveling alone, very comfortable there.
Friends_and_family Family
10/10
Exceptional
03 May 2019
Verified traveler
The service was awesome! Staff was amazing! The place is beautiful
Friends_and_family Friends
8/10
Excellent
15 Apr 2019
Verified traveler
They gave us a bottle of champagne for our anniversary! Anything beyond the room itself was extra i.e. parking and the breakfast the following morning was an additional cost. The staff was excellent!
Leisure Partner
10/10
Exceptional
11 Mar 2019
Verified traveler

A P!nk Anniversary to Remember

We were celebrating our anniversary and attending the P!nk concert. Had a great welcome to the hotel...the chocolate cake and prosecco were amazing! All staff were friendly and accommodating. No complaints of any kind. Thank you!!
Partner
10/10
Exceptional
25 Nov 2018
Laura
Stayed here for a recent stay-cation, and keep coming back. Loved the spa, the vibe at the lobby bar with live music, great on-site restaurant (STK), indoor pool, and The Punch Room on the 15th floor is a spectacular place for a cocktail. Best of all is the service. I was able to check in early, and was surprised by a bottle of champagne, chocolate covered strawberries, and kind note congratulating me on celebrating a work success. Also, it's beautiful at Christmas!
10/10
Exceptional
30 Oct 2018
Paul

Charlotte Ritz Carlton is 5 stars

The best staff I've ever been fortunate enough to encounter!
10/10
Exceptional
03 Sep 2018
Doris

Fantastic. Food, room & service!

Recently remodeled so everything was top grade. Very service oriented! Actually ate in their restaurants several times & food was outstanding! Location was very convenient! Plan on going back some time. Lots of nice extra touches such as wine , snacks & cookies brought to your room.
Family
10/10
Exceptional
13 Aug 2018
John
Nice hotel and location. the staff were excellent. Keep up the good work!
8/10
Excellent
27 May 2018
Verified traveler
Our experience was excellent, very quiet and clean. With only one night we didn’t get to experience the hotel facilities as we normally would (spa, pool, dining, etc). But overall we had a wonderful time in a beautiful room and a terrific location in downtown Charlotte

Location & surroundings

Ritz-Carlton Charlotte
201 East Trade Street, Charlotte, United States

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Ritz-Carlton Charlotte

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