Kasa Dilworth Charlotte

10/10

Exceptional

26 Jun 2026

Zhiling

Rooms are super nice and clean. Washer and Dryer are in room - really nice and convenient. Kitchen super clean and have all the essential utensils you needed. Location is right on point if you need to say close by to Atrium medical center. I would stay with Kasa again 100%.

Family

8/10

Excellent

25 Jun 2026

Nishad

I had trouble finding the property. The apartment name was Berkshire and it was not mentioned anywhere. I also had difficulty finding the entrance to get my parking tag and keys.

I had some issues with door key as the battery ran out and was stranded until the technician came in replaced batteries.

Otherwise, stay was pleasant and the location is great.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

octavian

Parking fee not necessary but may be hard to find spot on street.

Family

10/10

Exceptional

12 May 2026

Nancy

Great location , clean space , great communication !

Friends

6/10

Pleasant

04 May 2026

Joshua

Pros: The area was lovely, many things in walking distance and felt safe especially at night. The host helped us quickly resolve issues. The room had great furniture and we had a private balcony that looked over the pool. Private washer and dryer in your room. Cups, plates, utensils, fridge and oven were provided.
Cons:
For the price, the room had patchy repairs on the wall, splotchy paint and missing or moldy caulk in the bathroom. The toilet had two settings and you would have to press both to unstick the button for less water. The tub was dirty and stained. The towels we received had stains on it. You hear the upstairs neighbors moving all day and night. The fan in the bathroom was stained and had low air flow. Definitely expected better for how much we paid overall. If you don’t close the door properly it would ring an alarm that lets the floor know whose room is easy access. The door was also loose so we would have to pull the door in order for the latch to properly close. Also parking is not included in the overall price you have to pay separately for that. You could clearly tell they gave the place the landlord special.

Family

10/10

Exceptional

29 Apr 2026

Tandra

Parking and finding actual entrance was tricky. Parking is typically full, other than that, all else went well.

10/10

Exceptional

27 Apr 2026

Luis

Room could be cleaner, there is a lot of cracks in wall, patchy work with the paint on the walls and the showers were dirty.

Partner

4/10

Poor

22 Apr 2026

Jose

Check in process remote, very difficult, the person helping (remote) did not know any thing about the property, and very litter about the process. This is not a hotel. Is a private apartment that has nothing similar to a hotel.

Partner

10/10

Exceptional

01 Apr 2026

Gina

Everything you need for a pleasant stay in this spacious apartment was included. I'll be back!

Partner

6/10

Pleasant

31 Mar 2026

Tamika

It was nice and clean, the bed is very firm, so if you like that you'll be fine. The couch bed is laughable and don't consider it as a actual bed. For the Check in, it was good my husband was driving because we could not find any parking. You have to go inside to get a parking pass before you can go into the garage so keep that in mind. The hot water ran out after a couple of showers. There is a nice big tub but the hot water will run out before you can use it. I happen to get a good deal on this place or my rating would be lower. overall it is nice though, these are minor inconveniences.

Friends

8/10

Excellent

31 Mar 2026

Andea

Had everything we might need for a stay. Ours was a short stay, but it would have been lovely for a longer stay as well. Host made it known they were there anytime for questions, the check in instructions made the process very easy - providing directions up to the room and everything, kitchen had everything needed for us too cook a nice pre-competition meal. No complaints.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Courtney

I just wish there was a tv in the bedroom!!

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Salvador

Amazing stay! Very convenient location. Will stay again if we are ever out in that area again!

8/10

Excellent

09 Mar 2026

Maurice

Last day kids were so loud in the hallway for most of the day. Check in is more complex than most stays in the past, but the instructions help greatly.

Partner

10/10

Exceptional

04 Mar 2026

Kelly

The place was nice and convenient to the children’s hospital.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Tamara

The pool wasn't clean so we didn't get in

8/10

Excellent

17 Feb 2026

Shannon

The room was very clean and the space was huge. The only downside is the check in/out process. Since we had kids with us and arrived in the evening it felt overwhelming.

Family_with_children

8/10

Excellent

09 Feb 2026

Andrea

Great location, amenities, and unit. We did have an issue with the kiosk code we were given to initial enter the building as it did not work and we were left standing in the rain. Even with that we would still stay here again.

Leisure Family

6/10

Pleasant

04 Feb 2026

Angela

First unit had a lock pad that was out of battery or just out of order so nothing locked. The unit had a very potent food smell even though the last guests would have left likely 5hrs prior. We had great communication w the Kasa help center and they moved us to a new room. The new room had no internet connection on the TV so we couldn’t watch anything. 2 out of 3 of the elevators in the apartment building were broken and I just had a procedure done same day that restricted me from stairs and walking more than short distances (was really supposed to be just room to room) so we spent a lot of time wandering to each elevator before we found the one that worked.

Also the bed! Omgosh let’s talk about the bed…somebody better be paying folks to sleep on that rock hard bed. I’ve bought mattresses from Craigslist for $50 that were 100x more comfortable than the slate of concrete they called a mattress. Oof that was rough!

Business Partner

10/10

Exceptional

19 Jan 2026

Lori

All the comforts of home at an affordable price. Clean, modern and comfortable. Great location too!

Partner

8/10

Excellent

19 Jan 2026

Brian

The apartment was nice and clean, and the location is great. The bed and pillows were not our preference. The bed was a full foam mattress and felt hard, especially if you are not used to a bed-in-a-box mattress. Also, there is no TV in the bedroom. Everything else was great.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Brien

Very pleasantly surprised by the faciliry. Very nice room. Great accomodations. Chwck in and out was smooth and easy using the very detailed instructions

10/10

Exceptional

12 Jan 2026

LaTisha

It’s looks just like the pictures it was so nice! It’s really like staying at an apartment. Looks like rates have went up since I stayed I am staying at a smaller location when I return but hoping to book this one again soon!

Self

4/10

Poor

09 Jan 2026

Madison

Not clean, room was falling apart and not finished

10/10

Exceptional

05 Jan 2026

Krystal

Everything from check in, to the apartment to check out were so great. It felt like a very safe, quiet property and my room was extremely spacious. Communication was fast whenever I had a question. I would definitely stay here again!!!

Self

10/10

Exceptional

04 Jan 2026

Pamela

We had a wonderful stay and cant wait to use kasa living in the near future!!

Leisure Partner

10/10

Exceptional

18 Dec 2025

Gretchen

I had a hard time with the code upon initial entry, but once inside (thank you kind resident who let me in), I had a key fob and had no issues.

The space was great - it was a 1 bedroom apartment with laundry in the unit (bring your own soap!). The carpet in the living room had a lot of crumbs and needed to be vacuumed, but everything else was terrific. It would have been nice to have a coffee maker in the room, as I had to go to the common area for it (and it wasn't clean and the creamers looked really old).

The building had a fitness center, and optional parking in the garage (highly recommend) which was really nice too.

The location was very convenient to downtown, and had lots of stores and restaurants nearby.

Business Self

10/10

Exceptional

02 Dec 2025

Teneshia

Centrally located to downtown. We had a great time and plan on coming back as well as recommending it to friends and family.

Leisure Partner

10/10

Exceptional

15 Nov 2025

William

Incredible room and facility. Safe parking.

Business Self

10/10

Exceptional

12 Nov 2025

Natalie

Convent location, clean, and quiet

Leisure Family

10/10

Exceptional

23 Oct 2025

gina

Lovely and very roomy. Would def stay again

Business

10/10

Exceptional

20 Oct 2025

Keandre

Very clean nice layout

Partner

10/10

Exceptional

14 Oct 2025

Paul

Everything was great

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Sarah

We had a great stay at Kasa Dilworth! It really felt like our own little apartment away from home! Very clean and comfy. Getting into the apartment wasn’t difficult (I was a bit worried with the “contact-less” check in!) the codes were sent to my phone and we had no problems! I wish we had more time to check out the pool, but they closed at 7pm! Overall it was a great stay, we would definitely stay here again!

Leisure Partner

10/10

Exceptional

06 Oct 2025

Chad

Great place to stay! Very functional space beautiful appointed with everything you need to cook some meals etc… great fitness center and across st from very good running area and very safe neighborhood. Close enough yet far enough from uptown. Would definitely return!!

Leisure Family

10/10

Exceptional

22 Sep 2025

Thomas

Outstanding customer service, helpful, friendly, and very nice property.

4/10

Poor

01 Sep 2025

Daniel

Looks nice to start and then down hill.

The beds arent the most comfortable. Also the living room couch is uncomfortable to relax and watch tv. Grout in shower is damaged and toilet doesn't flush everytime you try to flush it. Also was interesting that there was so much helicopter noise at night. Found that strange. Additionally after checking out I received an email stating I had broken the pet policy even though I had not. A few stray pet hairs either transfered from petting a dog outside or on my sons blanket he brought from home. I was informed they would be charging me an additional cleaning fee. Will not be staying there again.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Rebekah

The property itself is awesome once you’re checked in and in your apartment for your stay. The pool was great with plenty of seating, valet trash pickup if you’re staying during the weekdays, and plenty of creature comforts to make your stay easy. The property is located in what seems to be a nice location and puts you within minutes of anything you could really want to do around the area. The only issue is the check in instructions.. it’s not that they’re hard to read, they’re backwards. The gate it tells you to enter for parking is the exit and the check in option for “virtual key” is actually “visitors pass.” Also be aware that when you leave, you have to have the parking pass to exit the garage, then you must park and reenter the building to return your key and parking pass to the apartment. All in all it was a great stay for the price and location alone.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Michele

My stay was excellent!

10/10

Exceptional

07 Jul 2025

Verified traveler

Nice apartment for a couple or small group

The apartment was amazing with a great location. Overall, my partner and I were very happy about the stay. There were plenty of utensils, pots, pans, plates, bowls, etc in the kitchen. The living room and TV were great. The natural lighting and indirect lighting fixtures in the apartment were spectacular. The double sinks in the bathroom were so useful along with the washer/dryer in the walk-in closet. The design of everything was great and many essentials (trash bags, toilet paper, soaps, etc) were included so that we didn't need to buy anything during our short stay. The entire apartment was also so neat and tidy, ready for our arrival. There are a couple of things we didn't like, but are very minor and might be up for preference. There was no bathmat for the shower, I didn't like the cloth shower curtain, I would've liked a stronger water pressure, there wasn't a front door mat, and the bed was too firm for our liking. The building was also slightly confusing to navigate, but we reached our room on our own every time. I cannot speak much about the garage/parking situation as we did not travel with our car. I do recommend this listing for any couple or small group to stay. I wasn't sure what to expect when booking but my expectations were surpassed!

Partner

10/10

Exceptional

27 Jun 2025

Kristine

When we first arrived, the property manager noticed my Metallica t-shirt and from there was super friendly, super helpful, and I appreciated the ability to be able to text with her. I without a doubt was literally floored as to how beautiful the condo was. Absolutely immaculate. Gorgeously decorated, well stocked so my kids and I could make meals…..

They literally asked if we could buy it! The gym is surprisingly well equipped and super clean, the pool was amazing, the view from the top floor patio of the city was stunning. The park out front is beautiful and very well kept, and we walked to the stadium and felt safe and walked to shop and ….i could go on and on!!! It was a fantastic stay!

Leisure Family

6/10

Pleasant

24 Jun 2025

january

I was impressed by the property. It was welcoming and clean. I was given instructions on accessing the unit prior to my arrival. The inside of the unit was clean and comfortable. I had everything needed to cook a meal if I didn't want to eat out. My disappointment lies with the tub being clogged and no one available to fix it. There's no 24 hour maintenance for emergencies. I emailed the property immediate and still no response. My daughter's and I had to take a shower standing in dirty water. It's been a couple days since we checked out and still haven't heard anything from the property.

Leisure Family

10/10

Exceptional

21 Jun 2025

Tonya Marie

It was good

Leisure

10/10

Exceptional

15 Jun 2025

Joe

Everything was great down to the location. Enjoyed the amenities especially the pool. If you’re looking for a nice spot in Charlotte this is your place and prices are great! Everything is close by in the heart of Charlotte. 10/10 highly recommend.

Leisure Partner

10/10

Exceptional

17 May 2025

Alexandria

Wonderful staff, felt very safe and great location.

Leisure Partner

10/10

Exceptional

16 May 2025

Keshia

The property was nice. The unit was impeccable. We had a great, stress free stay

Business

8/10

Excellent

08 May 2025

CRYSTAL

The check in process and parking for the check in is horrendous! There needs to be better communication and ore helpful customer service!!!

Leisure Family

10/10

Exceptional

20 Apr 2025

Heather

The property was nice. It was quiet and had nice amenities. The apartment seemed a little run down though and i wish it would have been within walking distance to restaurants and shopping. But overall i had a great experience and the owners response was amazing if i had any issues. I would definitely go back again.

Business_and_leisure Family

10/10

Exceptional

06 Apr 2025

Eileen T

Clean, comfortable well furnished, fully equipped kitchen, WiFi, etc. Only difficulty was parking to check in. Also, a map of the building including access doors, floor layout and elevators would have been extremely helpful.

Leisure Self

10/10

Exceptional

31 Mar 2025

Alan

Our stay was great! Property was very nice, clean, and amenities were great! Didn’t get a chance to enjoy the pool area. We did love the coffee station every morning. We would definitely stay here again!
Highly recommend.

10/10

Exceptional

16 Mar 2025

Bennard

Great place and reasonable price, my family enjoyed it. Check in was very simple and instructions were easy. I highly recommend

Leisure Family

8/10

Excellent

02 Mar 2025

Thu

We like the work out room and the was hire and dryer convenience. Unfortunately, there was no hot tub because the water was too cold to get into. The room was nice, but the paint job was messy and spotty. The toilet did not flush very well. We had to push down really hard to flush it. Maybe have a drop off box inside the garage area so we don’t have to bring the fab and garage pass down and then have to bring it back upon the room to check out. Just suggestions for future. Thank you.

Leisure Family

10/10

Exceptional

27 Feb 2025

D

Great for multi days stay that you would need more breathing room than a regular hotel room.

Business_and_leisure Family

10/10

Exceptional

14 Feb 2025

Chauncey

It was a quite enjoyable stay.

Business Self

10/10

Exceptional

13 Feb 2025

Bo

Will stay again

It is a really nice, secure place to stay. A little challenging to get access to the physical property at first as this is a virtual desk service. However, once acclimated, it’s terrific.The amentites here are top notch. Location is fantastic. Parking garage is safe and secure. Highly recommend.

Business

10/10

Exceptional

08 Feb 2025

Yolanda Chantae

The property was quiet, clean and the paeking garage was convenient.

Leisure Partner

8/10

Excellent

26 Jan 2025

Melissa

The unit should have T.Vs in the bedrooms.
I liked the gym and rooftop lounge area.

4/10

Poor

06 Jan 2025

Scott

Non-smokers beware. Unit has extremely strong smell of a smoker. Not pleasant at all. We notified property manager immediately and they came and sprayed, but just covered the smell for a short time. This unit needs paint, carpet, and furniture replaced to get rid of the smell. Super disappointed this was not mentioned at time of booking. Asked for a late departure to keep our luggage in unit for longer as the unit had no renter coming behind us and they wanted to charge more money for us to have late checkout, even after knowing we were not happy and congested from the smell of the unit. Poor.

10/10

Exceptional

31 Dec 2024

Andre

Nice and quiet stay. Other than that, exiting the building is very confusing, and it’s also hard to remember how to get back because of how large the floors are. Not Kasa’s fault, but the layout of the building is not something you are likely to get used to.

Leisure Self

10/10

Exceptional

30 Dec 2024

Patricia

My experience was amazing. I really recommended this place for staying in Charlotte.

Leisure Family_with_children

10/10

Exceptional

26 Nov 2024

Chet

Great stay

10/10

Exceptional

07 Nov 2024

shanae

Good location and nice set up

10/10

Exceptional

06 Nov 2024

James

The online check in process is a little complicated for old folks like us, but they gave us very good directions and if you follow the directions step by step, it works. Once in the door, it was an A all the way. Not one bad thing to say about this property. Everything was good and we would stay there again.

Leisure Family

10/10

Exceptional

04 Nov 2024

Raymond Thomas

The property was very spacious and clean. The kitchen was well stocked. The only issue we had was the internet would not stay connected to the television. I would absolutely stay at Kasa again.

Leisure Family

8/10

Excellent

31 Oct 2024

DAN

Nice area, very clean condo.

There is no human contact while checking in or out. The directions for getting in the place were pretty complicated but we managed it. There were A LOT of directives (i.e. park here while you put your code in and go to the condo and get your parking pass and key fobs and then move your car or you'll be towed and then turn this way and then that way in the parking garage, etc.) It was like a scavenger hunt that wasn't any fun. The building itself is very large and felt like a bit of a puzzle every time we went in from the garage (i.e. is this the right elevator, are we going the right way?) The spaces in parking garage are very tight and it's crowded and dimly lit. As a weekend renter, navigating the building was not easy. On the plus side, it was a well-appointed and very clean unit facing the pool (which was nice ambiance.) Also, there's a walking trail that follows a brook nearby. Dilworth seems to be a good area. Overall the communication through the Virtual Assistant was surprisingly good.

Partner

10/10

Exceptional

11 Sep 2024

Todd

Kasa is fabulous to deal with !!!

Leisure Family

10/10

Exceptional

09 Sep 2024

Wesley

The place was perfect... walking distance to restaurants or a short Uber ride... property was well kept...comfy beds, a pool, and a grill... we'll definitely stay again

Leisure Family

10/10

Exceptional

29 Aug 2024

Eileen

It was very easy. The comunication was perfect. The bed was very comfy.

Business

10/10

Exceptional

25 Aug 2024

Jun

The hotel was located in a residential area, making it quiet and comfortable, just like being at home. The check-in and check-out process was automated, which made it convenient and efficient. It helped my family create wonderful memories in Charlotte.

Business_and_leisure Family

10/10

Exceptional

25 Aug 2024

luis

Very good

10/10

Exceptional

23 Aug 2024

Jasmine

I loved the area of the place and how easy the instructions where to find the location, where to park in order to retrieve the keys and parking pass, and the literal turn by turn instructions that led to the unit itself. The only thing I did not like about it was there was no tv in the bedroom and I am a person that has to watch tv in order to sleep. But the living couch turned into a pull out bed so I was able to sleep in the living room where the tv was. They provided towels and extra towels, place was very clean and tidy. Other than a tv not being in the bedroom, I absolutely loved this place and when I come to Charlotte again I’ll definitely only stay here.

Leisure Partner

10/10

Exceptional

21 Aug 2024

Jeffrey

I liked that it was safe, Clean and convienent. I didn’t like that there were so many instructions to get checked in and checking out was difficult when someone had the elevator locked out so my wife and I had trouble trying to figure out how to get to B2 parking. A map of the property would have made navigating inside easier.

Leisure Partner

10/10

Exceptional

15 Aug 2024

Yu

I truly enjoyed my stay in Kasa Dilworth and honestly it is one of the best experiences I have had. The rooms are super spacious and clean, and they do an excellent job in keeping customer’s privacy (for example, they have washer and dryer unit in each room) and a quiet environment (the sound-proofing is top notch). They provide you with most of the things you need. The facilities are also impressive: the pool, the game room, the roof, etc. If I were to go to Charlotte again, I would stay in Kasa Dilworth without a doubt. It is truly a wonderful stay and they deserve all the good comments.

Leisure Self

10/10

Exceptional

15 Jul 2024

Verified traveler

Organize, tide and clean

Friends_and_family Family

6/10

Pleasant

25 Jun 2024

Verified traveler

Sorry, but I cannot recommend this place.

Sorry, but I cannot recommend this place. When scheduling you don't know what apartment you will get. The place was dirty, judging by the LR rug, the bedroom carpet, the stickiness of the bathroom floor (spilled soda?), and the bottom of our white socks after walking around on the vinyl flooring. The tub/shower combo was difficult for us to get into with its standard 18\" height due to mobility issues. However, it also didn't have any grab bars making a difficult situation even more dangerous. There were black spots on the ceiling above the tub. And the bathroom walls were poorly painted and streaked with stains. The corner of the LR rug had an upturned corner making a trip hazard. Also, we rented for 6 nights and it didn't have any hangers. Management was contacted, and they came with hangers and to tape down the run corner the next day. The sofa cushions were stained

Partner