Name: Le Méridien Charlotte
Address: 555 South McDowell Street, Charlotte, 28204, US

6/10

Pleasant

04 Aug 2026

Rachel

Rooms were good, parking was not free. Amenities were small. Just a little outdated and not coz

4/10

Poor

03 Aug 2026

Patricia

Cleanliness was poor! Staff was somewhat helpful.

4/10

Poor

02 Aug 2026

Erin

Not very clean, property looked like it has sustained a lot of wear and tear over the years. I once stayed in a Le Méridien hotel in NYC and it was great. Not so much with this one. Wouldn’t stay here again.

10/10

Exceptional

31 Jul 2026

Rodney

Had an excellent experience will do again

2/10

Poor

30 Jul 2026

Aurease

The elevators were broken, so only two worked which was horrible with the amount of guest. The room itself was okay but my air conditioner would work on and off so I was miserable. I would not book again

Family_with_children

6/10

Pleasant

30 Jul 2026

Jacqueline

The front desk staff was really nice and helpful. The room was clean but there were cobb webs on the ceiling. And the elevators did not work and they are not under construction. The hotel needs some updating. The roof top bar was nice the sky line was beautiful.

10/10

Exceptional

29 Jul 2026

Andre

Staff was very helpful ,

8/10

Excellent

29 Jul 2026

Chamroeunchhay

The elevators were not wrong but one so it took forever to get up and down, especially with multiple conferences happening. Most staff were very pleasant and helpful. The pool was very cold but the setting was nice. Some mold in the bathroom.

6/10

Pleasant

28 Jul 2026

Rassa

The water never got hot in the shower

6/10

Pleasant

27 Jul 2026

Emmanuella Asabea

It was just okay until it was night! The vent had this weird noise that kept me awake at night. I switched the thermo from auto to a cool mode and the noise won’t still stop. It wasn’t so during the day though! The elevator took a while so you got to factor that in your scheduling. However the place was neat! Closer to a lot of spots in Charlotte. The curtains in the room do a great job of blocking the sun! Staff was cool! There was self parking. I mean aside that strange vent noise, it wasn’t bad

10/10

Exceptional

27 Jul 2026

Kimberly

Great

8/10

Excellent

24 Jul 2026

Tammy

Two of the four elevators were out of service which made wait times longer than normal.
Also, if you could air ac to the elevators that would be wonderful!
Other than that, great experience!

10/10

Exceptional

23 Jul 2026

Hanna

Expensive but great

10/10

Exceptional

20 Jul 2026

Tiffany

Great stay thanks

4/10

Poor

20 Jul 2026

Troynae

Let’s just say the picture are totally diffferent from what i experienced maybe the renovation will help

Partner

2/10

Poor

17 Jul 2026

Kim

The elevator's had to be shared with the cleaning crew they were slow kept going up and down got stuck on the elevator my door was open to my room the next morning and the food in the hotel was horrible

Friends

6/10

Pleasant

14 Jul 2026

Meredith

The hotel is being renovated partially. There was no hot water. Several of us from different floors told staff we had no hot water and they said they would let someone know. We checked out early and just went home to shower.

Partner

10/10

Exceptional

08 Jul 2026

Tikehe

Clean Room & Nice Staff.

Self

8/10

Excellent

07 Jul 2026

Carlina

The staff at the hotel were amazing! Very friendly and always helpful. The property itself needs major upgrades. Especially to the HVAC system. It was very hot in the entire building.

Friends

10/10

Exceptional

05 Jul 2026

Lauren

I had a wonderful stay… The indoor pool could use some updating, but the outdoor pool was amazing. Overall 9/10

Family_with_children

8/10

Excellent

05 Jul 2026

Harry

The room was very nice. My only issue was that there were plenty of bath towels but no hand towels or wash cloths.

Self

10/10

Exceptional

30 Jun 2026

Kirsy

We customarily stay in this hotel and it remained our top choice when in Charlotte. Janiya and Aliaah at the front desk were extremely helpful and professional.

There were issues with the elevators. It delayed going up or down a minute or two really nothing to write home about. the staff remained committed to keeping all areas up to par and their customer service intact in spite of the challenge. Will be back soon. 5 stars as always.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Leigh

Nice rooms, coffee shop, sitting areas in the lobby and rooftop bar, would recommend.

Business

2/10

Poor

28 Jun 2026

Andrew

The hotel only has 2 working elevators that take about 15 minutes to come down and get you. The indoor pool is very creepy looking and just feels weird. It doesn’t look like it’s maintained. The food wasn’t really the best, and it just didn’t feel like I was relaxing.

Partner

8/10

Excellent

28 Jun 2026

edmond

First time staying there and me and my wife enjoyed our stay, staff did a good job of answering any questions and helping with any of our needs,definitely will be returning...

Partner

8/10

Excellent

27 Jun 2026

Shane

Everything was great except the elevators were having a bunch of issues while there. Really only the first day had long waits for us. Staff, the room, room service, location, and everything else was on point!

Partner

8/10

Excellent

26 Jun 2026

Gennifer

Great hotel and location. Loved the lounge with free snacks and drinks. Only complaint is the elevators were having issues which led to very long waits.

Partner

10/10

Exceptional

24 Jun 2026

Lawrence

Clean, comfortable rooms. Great pool options (indoor and outdoor). Well located for access to the convention center.

Self

10/10

Exceptional

23 Jun 2026

Karen

What a pleasant stay at Le Meridian we had. The staff were extremely kind and helpful. The breakfast was very good and in the downtown area within walking distance. I highly recommend this hotel. I will return again!

Friends

8/10

Excellent

23 Jun 2026

Erin

Communication around breakfast and the needed voucher could have been better. No one mentioned it when I checked in and that Id need to stop every morning to get one.

I asked Le Meridian concierge to break a $10 one morning, they sent me to the concierge at Sheraton who sent me to the Starbucks who said they don't keep cash which was annoying.

No extra toiletries in the room like makeup wipes or qtips.

Overall, experience was fine and my expectations for value matched the cost.

Self

6/10

Pleasant

21 Jun 2026

Markie

Hotel was good, staff were great. However, there were 5 elevators, but only 2 were operational and just barely. The cleaning staff also didnt have their own elevator so it was stopping at every floor, it literally took between 10-20 minutes any time you wanted to get to your room or the lobby. Really tainted the experience.

8/10

Excellent

17 Jun 2026

Lisa

The indoor pool was not accessible/outdoor pool was nice for my location. My only complaint is they will multiple issues with the elevator and we had to take the stairs. One elevator was working and no AC in the elevator.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Alisha

I am very disappointed with my recent stay at Le Méridien. While there were several staff members, particularly at the front desk, who were attentive, kind, and did their best to assist, the overall experience was far below what should be expected for a stay costing over $1,000 for four nights.Upon arrival and throughout our stay, there were numerous maintenance and cleanliness issues. Our room showed visible water damage on the walls, and the shower leaked. At one point, the air conditioning in our room was not functioning properly, and there were also issues with the air conditioning in the hotel social areas. To make matters worse, our room smelled strongly of marijuana, which significantly impacted our comfort. Housekeeping services were inconsistent, and communication was often difficult due to language barriers. On one occasion, housekeeping left a vacuum cleaner plugged into the hallway, creating a safety hazard that nearly caused me to fall.The pool area was especially disappointing. My nephew received a splinter due to the poor condition and lack of upkeep around the pool deck. The cabana areas were dirty and appeared neglected. There were no visible showers or emergency phone available in the pool area, and security presence was minimal. During our time there, individuals were openly using marijuana near the pool, which made the environment uncomfortable and inappropriate for families.Valet parking also presented problems.

Partner

10/10

Exceptional

14 Jun 2026

Senoqua

Absolutely everything about this hotel was AMAZING…the only hiccup was the elevators were not working properly and had to wait over 20 minutes just to get on elevator but overall I will forever stay here when I’m in Charlotte

Friends

2/10

Poor

07 Jun 2026

James

Whole hotel was tired. Mouldy ceilings with peeling paint, leaky shower with missing grout, beds sunk to the ground, paper thin walls, pool tired and no towels outside. The lifts were a joke - stuck in one for 15 minutes as it just kept resetting. Reception understaffed. Room service did not make beds. Generally would definitely not recommend unfortunately.

Friends_and_family Friends

8/10

Excellent

06 Jun 2026

Bryneisha

The only complaint I have was that I didn't get the city view I booked but other than that, the stay was absolutely amazing. It was my first time in Charlotte (Drove from Alabama) The staff, INCREDIBLE! The Rooftop was my favorite honestly! Will be back!

Self

8/10

Excellent

06 Jun 2026

Georges

Good place to stay and close to

10/10

Exceptional

04 Jun 2026

Aissatou

Great

Family_with_children

10/10

Exceptional

01 Jun 2026

Whitley

Check-in was easy and I was given an upgraded room with a lovely city view (though out of my king room in favor of a 2 queen room). The property was quiet away from the lobby and bar. The room itself was spacious and tastefully decorated, if a bit chilly when

4/10

Poor

30 May 2026

Maleah

This stay was nothing short of disappointing. The room was dated, and efforts to hide that fact were rushed and poorly done. The bathroom felt gross and it was clearly assumed that a coat of paint could fix everything, but efforts were lacking as shown by the dried paint drips on the door. Doors slammed throughout the night, and the thin walls led to us being able to hear the neighboring room's television. Probably the most horrific aspect was the lack of a fitted sheet on the bed, which is a terrible thing to discover shortly before midnight. Foolish me had read this in someone else's review, but I didn't heed the warning. Even a shower the next morning couldn't seem to wash the gross feeling off. The towels were on a shelf so high that without my partner I would have been unable to reach them. The lobby gives off an illusion of a beautiful place, but I guess you can't judge a hotel by its lobby. The cherry on top was my latte from the hotel cafe, where despite being the only customer, the individual was clearly overwhelmed and I ended up with a cup of warm lavender milk. It was delicious, but NOT a latte. Staff was overall pleasant.

Partner

10/10

Exceptional

29 May 2026

Lindsey A

The standout of my stay was the hospitality from the staff. Front desk was always helpful, location was convenient, and my room was comfy. Really like the decor of this hotel.

Self

10/10

Exceptional

28 May 2026

Jessica

I had a great stay and will definitely be back when I visit Charlotte again.

Self

8/10

Excellent

27 May 2026

Derek

Just about everything about the room itself was great. The staff were super helpful with any questions that came up during our stay. However, the elevator situation was a problem. It was not uncommon to only have one or two of the four elevators working. This obviously created some major bottlenecks.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Elsa

Enjoyed my stay, staff was friendly and helpful, drinks were really good!

Self

10/10

Exceptional

25 May 2026

Eldar

Good experience for us we feel like the best

6/10

Pleasant

17 May 2026

Adrane

I hated I had a suite with no microwave, and the way the pictures where taken I’m thinking the suite is split but it wasn’t the bed and living area was together for 400$ wasn’t worth it.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Taron

Well kept hotel with great amenities and service!

Partner

6/10

Pleasant

10 May 2026

Stephanie

Maintenence cleaned drain at rooftop restaurant and it let out a gas like odor and we got headaches, closed throats, coughs so that was irresponsible. The cleaning wasn't up to par but the hotel was nice, excellent staff, very pleasant.

Friends

8/10

Excellent

04 May 2026

Ray

Very nice accommodations. A few hiccups that were reported to desk. Some were handled others not so much. Minor issues but for the cost I don’t believe they should have been overlooked,

Friends_and_family Family

8/10

Excellent

03 May 2026

Rebecca

The rooms were wonderful! Nice size, bathroom was a little tight, but worked. The staff were great…very pleasant and helpful. The only reason for my good instead of excellent was the food at the City Lights rooftop bar. Not so great. However the bartender did take it off our bill since we didn’t like it. Maybe it was just that one item and the other items were good. The food in the adjoining Sheraton was good as well as the brewery next to it. I would stay again.

Family_with_children

6/10

Pleasant

19 Apr 2026

Jesse D

The rooms could use a remodel but aside from that it was an overall good stay. the room had peeling wallpaper/paint. the furniture and stuff had scratches and chips on them. the bed sheets had a stain or two so i bought my own and toss the ones I bought after. I would stay again if they fix this issue

Self

6/10

Pleasant

19 Apr 2026

CHRISTOPHER

The housekeeping staff was great. The guest services in the morning were great but in the evening were terrible. Asked for some mouthwash and said there was nothing and to go over to the next hotel. There was none there and we ended up paying 8$ for 2 little tiny bottles of scope. Was annoyed with the treatment when I know Le Méridien Properties are better. The fridge in the lounge did not work and sodas were warm. The food didn’t feel like it was getting replenished and some of it was flat out stale. Very disappointed with that kind of stuff happening at this quality of a hotel.

Partner

8/10

Excellent

16 Apr 2026

Jadi

I always stay in the same hotel every time I come to Charlotte. This time I brought my daughter and the room was a double, I will never do that again.

6/10

Pleasant

15 Apr 2026

S Christine

it was ok

Business

4/10

Poor

15 Apr 2026

James

Elevator situation is poor. Bathroom showers covered in mold. Coffee in room was terrible. No amenities, no mini fridge, etc. Just awful for the price

Self

10/10

Exceptional

10 Apr 2026

Judy

Our first night, we were awakened by the hvac system making a terrible sound. I called downstairs and 2 maintenance guys showed up quickly. The hvac needed to be fixed. So the maintenance guy got us a new room and brought a trolley so we could move quickly. The next morning, we received vouchers for 3 days of free breakfast. Breakfast was excellent. Dinner was excellent too. The service was very kind. The amenities were very good. I cannot complain about anything. The response time of the staff was very fast. The rooms are clean. The bathrooms are small but very clean.

Family

6/10

Pleasant

09 Apr 2026

Juanita

Room was fine, staff was friendly

Self

10/10

Exceptional

03 Apr 2026

Keion

The accommodation was clean, spacious, and very well-maintained. The room was equipped with all the necessary amenities, and everything was in good working condition. The bed was especially comfortable, which made it easy to relax and get a good night’s sleep. The environment was quiet and peaceful, adding to the overall comfort of the stay. Overall, I had a very pleasant experience with the accommodation and would highly recommend it.

4/10

Poor

30 Mar 2026

Alice

Rooms were clean and comfortable

Family_with_children

10/10

Exceptional

30 Mar 2026

Christian

The hotel was nice

Partner

10/10

Exceptional

28 Mar 2026

Augustino

Cool Property. Unfortunate they did not have the Hot Tub open, as it was covered up with a Wood Deck?? Also, they need to have a few more Convenient Items in the Shop Store they share with Sheraton. Common Tooth Paste and other essentials besides all the crap junk food. Lilly Coffee in the rooms was the BOMB DIGIIDY, keep that going!!!! The Toilets, why are they sooooo low?? In addition to being soooo low, my ball sack gets to float in the water while I'm trying to get my PooP on. Can the water be lowered so those with big nuts don't have to have them floating?? Otherwise, All Good.

Partner

2/10

Poor

28 Mar 2026

Deonte

Bar tenders were great, but the actual hotel staff. Not so much. They didn’t answer the phone for service and I asked if I could get a late check-out, but because I didn’t pre pay for a late check out I couldn’t get one. I stayed on the 15th floor and they only had one elevator working. It’s took almost and hour just to get to the lobby.

Partner

10/10

Exceptional

26 Mar 2026

Cameron

Bar was great

Partner

10/10

Exceptional

16 Mar 2026

Shedrick

Le Meridien caught my eye when I was searching online for a place to stay while visiting Charlotte. Upon arrive, the valet greeted me, and offer service and directions. The parking area was well lit at night. The receptionists were kind and welcoming. The check in process was smooth and informative. The lobby, amenities, and elevators were clean. Everything functioned properly. The room was clean and spacious. It was on a high floor with a city view. The bed slept comfortably. The bathroom was small, but worked for what it's there for. Show pressure and temperature were great. The gym provided enough options for a good workout and cardio. The food provided by the restaurant was very good. Checkout was a breeze. I would stay at this location again. 5 star!

Friends

6/10

Pleasant

11 Mar 2026

ALANA

Yes

Pet

8/10

Excellent

06 Mar 2026

Gregory

The pool that was indoors would’ve been perfect if it was heated, but without that in a spot, it was just too cold so it was pretty disappointing.

There was a lot of easy access to rooms with a lot of junk or supplies around the pool too, and it was hard to get to sometimes from the first floor if you wanted to go just to the second floor and not hold up an elevator.

A few things in my room 17 61 were broken or had fallen off the wall, like the body wash.

Business Self

8/10

Excellent

05 Mar 2026

Casey

Fitness center was larger than anticipated; common areas were nice.

Self

10/10

Exceptional

02 Mar 2026

LeShawn

Such a lovely hotel, with a nice gym and indoor pool. The staff was friendly. Located close to spectrum center.

10/10

Exceptional

28 Feb 2026

Bernard

Was what I expected from the brand.

Self

6/10

Pleasant

25 Feb 2026

John

Elevators were inconsistent. Needed to take the stairs a few times.

Partner

6/10

Pleasant

23 Feb 2026

Chrystine

We had a couples getaway weekend in Charlotte and decided to stay here. It's a bit confusing from which hotel is what. The concierges seemed

8/10

Excellent

23 Feb 2026

Tina

Room was clean. The staff was very friendly. The only issue I had is that there needed to be better lighting in the room. It was very dark.

Self

6/10

Pleasant

22 Feb 2026

eric

It would’ve been higher but they didn’t have a microwave they didn’t have a refrigerator. Plus they charged me $70 for breakfast for 2 people….smh

Partner

8/10

Excellent

20 Feb 2026

Shavon

Na

10/10

Exceptional

20 Feb 2026

Rashon

Great stay and room service

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

Avion

Clean room, great service.

10/10

Exceptional

16 Feb 2026

Erric

Great location nice staff room clean

Leisure Partner

10/10

Exceptional

13 Feb 2026

Criselda

So great!

Leisure Partner

10/10

Exceptional

10 Feb 2026

Taylah

Clean room! Great service

10/10

Exceptional

31 Jan 2026

Katorah

Nice place and quiet. The lady at the desk noticed I was a little under the weather & gave me a credit for market to get me a few things. I’ve never had that before. Thanks so much.

Leisure Partner

2/10

Poor

25 Jan 2026

Mace

Never got to stay due to weather. Tried to cancel reservation and was dismissed various times with poor communication. Will never book here again.

10/10

Exceptional

16 Jan 2026

Anna

Everything was fabulous. Will definitely stay again!

Business

4/10

Poor

15 Jan 2026

Laura

Staff were fine. Elevators didn’t work half the time. No coffee, no breakfast and cold showers daily

10/10

Exceptional

12 Jan 2026

Chatney

Room had amazing views and close to uptown attractions

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Jonathan

Hotel was beautiful, nicely decorated room, great service...the only thing that threw me off was having to go to a second desk to check in (didn't realize there were 2 different check in desks before arrival)

Self

10/10

Exceptional

05 Jan 2026

Pamela

Only stayed 1 night, but room was very clean, breakfast was fresh and great, and front desk staff was very helpful with questions. We would definitely stay again!

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Amy

The hotel staff and room was amazing with a beautiful view

Leisure Partner

2/10

Poor

04 Jan 2026

alleah

Elevators weren’t running effectively, walls in room were withered and bubbled. Dust in room. No microwave. Tv kept going out

4/10

Poor

04 Jan 2026

Aza

Room service didn’t come the entire stay. They never provided us with new sheets, towels, or take our trash. Someone also left a large bag of trash in front of our door. There was also mold and dead skin floating in our ice bucket.

Leisure

10/10

Exceptional

02 Jan 2026

Jeffery

Great amenities and excellent accommodations.

Leisure Partner

8/10

Excellent

02 Jan 2026

Neil

The view was amazing and plenty of things to do locally

10/10

Exceptional

30 Dec 2025

Latravis

Yes

Business_and_leisure Self

10/10

Exceptional

30 Dec 2025

Annette

Check in was quick. Our room had a beautiful view of the city. The bed was very comfortable. We will definitely stay there again.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Erika

Clean and nice

Friends_and_family Family

4/10

Poor

29 Dec 2025

Cody

The pictures are better than what it actually is. I paid $170 for one night and we didn’t have hot water, the elevators were broken. Paid $25 a day for parking. I am the type to pay whatever for quality, but this hotel didn’t meet the expectations.

Business_and_leisure Partner

10/10

Exceptional

29 Dec 2025

Andrew

Very good

10/10

Exceptional

28 Dec 2025

Martin

Great room, helpful staff, and good breakfast.
Only downside is that it’s a little bit further from the other uptown hotels.

10/10

Exceptional

24 Dec 2025

Onjae

👍

10/10

Exceptional

22 Dec 2025

Angela

The bar area and service was great!

Leisure Partner

6/10

Pleasant

19 Dec 2025

Rodnesia

The room was spotless. It took FOREVER to check in because they only had one person at the front desk and the line was SO long. Love how they offered champagne upon arrival. It was very quiet… I would give them another chance.

Partner