Le Méridien Charlotte

United States , Charlotte - NC
Charlotte, 555 South McDowell Street
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100 reviews shown

10/10

Exceptional

16 Mar 2026

Shedrick

Le Meridien caught my eye when I was searching online for a place to stay while visiting Charlotte. Upon arrive, the valet greeted me, and offer service and directions. The parking area was well lit at night. The receptionists were kind and welcoming. The check in process was smooth and informative. The lobby, amenities, and elevators were clean. Everything functioned properly. The room was clean and spacious. It was on a high floor with a city view. The bed slept comfortably. The bathroom was small, but worked for what it's there for. Show pressure and temperature were great. The gym provided enough options for a good workout and cardio. The food provided by the restaurant was very good. Checkout was a breeze. I would stay at this location again. 5 star!

Friends

6/10

Pleasant

11 Mar 2026

ALANA

Yes

Pet

8/10

Excellent

06 Mar 2026

Gregory

The pool that was indoors would’ve been perfect if it was heated, but without that in a spot, it was just too cold so it was pretty disappointing.

There was a lot of easy access to rooms with a lot of junk or supplies around the pool too, and it was hard to get to sometimes from the first floor if you wanted to go just to the second floor and not hold up an elevator.

A few things in my room 17 61 were broken or had fallen off the wall, like the body wash.

Business Self

8/10

Excellent

05 Mar 2026

Casey

Fitness center was larger than anticipated; common areas were nice.

Self

10/10

Exceptional

02 Mar 2026

LeShawn

Such a lovely hotel, with a nice gym and indoor pool. The staff was friendly. Located close to spectrum center.

10/10

Exceptional

28 Feb 2026

Bernard

Was what I expected from the brand.

Self

6/10

Pleasant

25 Feb 2026

John

Elevators were inconsistent. Needed to take the stairs a few times.

Partner

6/10

Pleasant

23 Feb 2026

Chrystine

We had a couples getaway weekend in Charlotte and decided to stay here. It's a bit confusing from which hotel is what. The concierges seemed

8/10

Excellent

23 Feb 2026

Tina

Room was clean. The staff was very friendly. The only issue I had is that there needed to be better lighting in the room. It was very dark.

Self

6/10

Pleasant

22 Feb 2026

eric

It would’ve been higher but they didn’t have a microwave they didn’t have a refrigerator. Plus they charged me $70 for breakfast for 2 people….smh

Partner

8/10

Excellent

20 Feb 2026

Shavon

10/10

Exceptional

20 Feb 2026

Rashon

Great stay and room service

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

Avion

Clean room, great service.

10/10

Exceptional

16 Feb 2026

Erric

Great location nice staff room clean

Leisure Partner

10/10

Exceptional

13 Feb 2026

Criselda

So great!

Leisure Partner

10/10

Exceptional

10 Feb 2026

Taylah

Clean room! Great service

10/10

Exceptional

31 Jan 2026

Katorah

Nice place and quiet. The lady at the desk noticed I was a little under the weather & gave me a credit for market to get me a few things. I’ve never had that before. Thanks so much.

Leisure Partner

2/10

Poor

25 Jan 2026

Mace

Never got to stay due to weather. Tried to cancel reservation and was dismissed various times with poor communication. Will never book here again.

10/10

Exceptional

16 Jan 2026

Anna

Everything was fabulous. Will definitely stay again!

Business

4/10

Poor

15 Jan 2026

Laura

Staff were fine. Elevators didn’t work half the time. No coffee, no breakfast and cold showers daily

10/10

Exceptional

12 Jan 2026

Chatney

Room had amazing views and close to uptown attractions

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Jonathan

Hotel was beautiful, nicely decorated room, great service...the only thing that threw me off was having to go to a second desk to check in (didn't realize there were 2 different check in desks before arrival)

Self

10/10

Exceptional

05 Jan 2026

Pamela

Only stayed 1 night, but room was very clean, breakfast was fresh and great, and front desk staff was very helpful with questions. We would definitely stay again!

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Amy

The hotel staff and room was amazing with a beautiful view

Leisure Partner

2/10

Poor

04 Jan 2026

alleah

Elevators weren’t running effectively, walls in room were withered and bubbled. Dust in room. No microwave. Tv kept going out

4/10

Poor

04 Jan 2026

Aza

Room service didn’t come the entire stay. They never provided us with new sheets, towels, or take our trash. Someone also left a large bag of trash in front of our door. There was also mold and dead skin floating in our ice bucket.

Leisure

10/10

Exceptional

02 Jan 2026

Jeffery

Great amenities and excellent accommodations.

Leisure Partner

8/10

Excellent

02 Jan 2026

Neil

The view was amazing and plenty of things to do locally

10/10

Exceptional

30 Dec 2025

Latravis

Yes

Business_and_leisure Self

10/10

Exceptional

30 Dec 2025

Annette

Check in was quick. Our room had a beautiful view of the city. The bed was very comfortable. We will definitely stay there again.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Erika

Clean and nice

Friends_and_family Family

4/10

Poor

29 Dec 2025

Cody

The pictures are better than what it actually is. I paid $170 for one night and we didn’t have hot water, the elevators were broken. Paid $25 a day for parking. I am the type to pay whatever for quality, but this hotel didn’t meet the expectations.

Business_and_leisure Partner

10/10

Exceptional

29 Dec 2025

Andrew

Very good

10/10

Exceptional

28 Dec 2025

Martin

Great room, helpful staff, and good breakfast.
Only downside is that it’s a little bit further from the other uptown hotels.

10/10

Exceptional

24 Dec 2025

Onjae

👍

10/10

Exceptional

22 Dec 2025

Angela

The bar area and service was great!

Leisure Partner

6/10

Pleasant

19 Dec 2025

Rodnesia

The room was spotless. It took FOREVER to check in because they only had one person at the front desk and the line was SO long. Love how they offered champagne upon arrival. It was very quiet… I would give them another chance.

Partner

8/10

Excellent

15 Dec 2025

Rick

No mini bar. Room was clean and staff were friendly. I was at a conference in the hotel so it served my needs.

Business Self

8/10

Excellent

14 Dec 2025

Elizabeth

Room was fine but there was some wear showing

Business Self

4/10

Poor

14 Dec 2025

Anastacia

Room was outdated. Mold on shower walls, elevators broken, waited 15 mins to get from pool back to room, gave up and took 6 flights of stairs instead. Parking was full due to events at hotel so we had to park pretty far away, parking garage not open at all. Halls were noisy at 3am with obvious intoxicated people.

For the price, there are better hotels to stay at.

10/10

Exceptional

14 Dec 2025

Kelly

Amenities - connected to the Sheraton and there are a variety of food options however food options away from the hotel are a 10-20 minute walk at minimum

Business_and_leisure Self

8/10

Excellent

13 Dec 2025

Julie

I was there on a very busy weekend which made my stay very uncomfortable. The room needed some little fixes and the housekeeping did a rush job. The bed felt very flimsy and was not well made. The choices of food, quality of food were excellent and the staff very friendly!

Business

8/10

Excellent

02 Dec 2025

Crystal

Other than multiple issues with the elevato

4/10

Poor

01 Dec 2025

Brianna

Will not stay here again. Overall just a poor experience, not worth it.

Leisure Self

10/10

Exceptional

23 Nov 2025

Stephanie

Staff was amazing, from front desk to rooftop bar employees. The room was very up to date and clean. Will definitely be staying again.

Partner

8/10

Excellent

22 Nov 2025

JONATHAN

Overall the hotel was good. The toilet in our bathroom was so low I could not use it. I think it came from a school bathroom for 2nd grade. The room across from us had a little dog that barked for 50 minutes while the owner went to breakfast. Except for the toilet, the room was fine, very clean/

Leisure Partner

10/10

Exceptional

21 Nov 2025

KENYATTA

Room was very nice, staff was super courteous, and I loved the amenities. Top notch hotel, I will be coming again!

Self

10/10

Exceptional

18 Nov 2025

Aiyanna

great room and staff was amazing

2/10

Poor

09 Nov 2025

Frederik

Hotel in dated. Premium room beds have leather frame peeling off. Only two out of four elevators functioned and staff kept using them (presumably due to service elevator malfunction), leading to congestion. Multiple areas of the hotel smelled of pot. Parking garage is no longer functional so only open air parking available.

Hotel seems to be dilapidated, left without a maintenance plan and below standard for a Le Meridien.

Staff was kind. View from room of Charlotte is great. Location is okay.

Leisure Family_with_children

2/10

Poor

08 Nov 2025

Osnayli

I'm trying to cancel a reservation and they're not even responding.

10/10

Exceptional

02 Nov 2025

Jeimy

Staff were really nice and kind. I want to specially compliment the nice sir in the lobny Saturday night around 1am, he was super nice to us and gave us great restaurant recommendations.

4/10

Poor

30 Oct 2025

Andrew

Online it states you give a deposit of $50 and we were charged $100 and it’s been a week and we still have not even received our deposit back into our card yet.

6/10

Pleasant

28 Oct 2025

TERI

The shower was awful. No water pressure. Also, bathroom vanity needs to be larger for a hotel room.

10/10

Exceptional

23 Oct 2025

Lisa

We didn’t have breakfast but did order lunch… very good. Must hotels I have stayed at have awful pillows. Le Meridian actually had nice pillows. Thank you 🙏

Friends_and_family Family

4/10

Poor

16 Oct 2025

Rebecca

First off; no room service menus; had to go down to lobby. Then I called to place order- no one answered. I had to go down and place and then wait for my order. Brought it back to room- wrong order. Brought it back.
The following night- and the ONLY reason booked this hotel was for the rooftop experience for sundown...- they closed it for a private event for 3 hrs- no one told us this was going to happen and staff had no knowledge .
Went to take hot shower- no hot water.
This place is basic and for the cost NOT WORTH IT.

Business Self

2/10

Poor

15 Oct 2025

Joanne

This place is a dump. Marriott should be embarrassed to have their name on it. The elevator service was horrible. My 90 yr old mother had to walk down 7 flights of stairs to get out of there. The rooms are dark and run down. You can do better.

Leisure Family

8/10

Excellent

11 Oct 2025

Jean

Bathroom definitely needs to be redone. Caulk in shower was disgusting, dirty and coming up

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Christopher

This hotel is located on the southern side of downtown Charlotte. With an easy 5-minute walk you are in the midst of Charlotte downtown, with food and entertainment at your fingertips.

Leisure Self

10/10

Exceptional

05 Oct 2025

Fernando Justo

Very Nice Roof Top, breakfast was great, all employees were super nice. Room beautifully decorated.

10/10

Exceptional

03 Oct 2025

William

Front desk exceptional. Very accommodating and helpful 👌

Leisure Partner

10/10

Exceptional

29 Sep 2025

Hamilton

4/10

Poor

27 Sep 2025

Yukari

Elevator was broken.

Business Friends

10/10

Exceptional

19 Sep 2025

Carlos

Hotel was very nice and cozy. Bar and lounging area were awesome.

Leisure Pet

10/10

Exceptional

18 Sep 2025

Brandon

Stunning views

Business Self

10/10

Exceptional

18 Sep 2025

Judith

Most important, the staff was professional, thoughtful, and attentive. Quality service is what made the visit enjoyable, from the front desk team, restaurant, housekeeping, etc. The location was excellent, and ease of access very good.
The breakfast buffet was delicious as well the coffee!!

Leisure Family

10/10

Exceptional

07 Sep 2025

David

From the moment I checked into the hotel with Stephanie everything was top tier. Jared and Fabio were very helpful in guiding me thru the parking process after I got a rental car on my second day to attend a wedding that was an hour drive in South Carolina.

Leisure Family

10/10

Exceptional

01 Sep 2025

TANIA

The room needs some maintenance, but everything else looks great. Thank you.

Leisure Family

4/10

Poor

01 Sep 2025

Verified traveler

I left 8/31 - and I have bites all over me. These were not present before check in and when I got in my car my arms started itching.

Partner

10/10

Exceptional

31 Aug 2025

Lynn

Front desk was helpful when I wanted to get a new room in higher floor. They offered free champagne in the lobby to anyone close to the front check in desk.

Leisure Self

4/10

Poor

30 Aug 2025

ericka

Not the le meriden luxury it usually gives. Blinds didn’t slide on one side, mold and dust on the vents, wall paper coming off, wet tissue in the shower, and toilet seat peeling. Very disappointed

Leisure

4/10

Poor

27 Aug 2025

Sophie

With many hotel options in this neighborhood, staying at Le Meridian is not worth the money. They advertise a misleading rooftop experience. Online it stated the rooftop was open until 11pm but in fact it is only open on weekends and we stayed on a Monday. Additionally the TV and phone were broken. We asked to change rooms to one with a working TV but instead they wasted our time with a technician who partially fixed the TV and cost us another 45 minutes of not being able to enjoy our stay. The bathroom seemed set up like an afterthought. Not a single place to hang a towel, body wash fell off the wall, no dry surfaces. The lights were flickering a lot, in the whole room, but it was very clean and the bed was comfortable. Lastly, this hotel appears to be a gigantic waste of electricity, and hosts no attempt to reduce environmental impact. Honestly it just seemed like no one cared about the quality of our stay. And a partial refund was refused. Stay somewhere else!

Business_and_leisure Partner

8/10

Excellent

27 Aug 2025

Jose Luis

Easy parking

Business

10/10

Exceptional

26 Aug 2025

Avery

Great Place

8/10

Excellent

11 Aug 2025

Shonda

Really nice.decor and vibe with friendly staff and awesome bartenders! Lovely pool area too 😀

Leisure Partner

8/10

Excellent

09 Aug 2025

Kent

Our Junior Suite was spacious, and the front desk was friendly and helpful. The decor was a bit dated, and the lights in the room flickered bright/dim.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

ladonna

Perfect lil staycation

Awesome n perfect. I did my birthday photo shoot there

Partner

2/10

Poor

31 Jul 2025

April

It rained a little bit then the pool was closed for the rest of the night .Then went to try the indoor pool and it was freezing cold and upon entering the shower by the pool it was a big water bug on the floor

Business_and_leisure Family

8/10

Excellent

28 Jul 2025

Joshoyn

It was nice and clean.

Leisure Partner

8/10

Excellent

26 Jul 2025

Andrea

We stayed for one night. Customer service and check in was amazing. It has everything you need and in a super convenient area. The rooftop bar was the perfect addition to the night.

Friends_and_family Family

6/10

Pleasant

25 Jul 2025

Kristi

The toilet leaked and we were only provided 2 towels with no bath mat. We didn't complain though so did not give them a chance to address which was our fault.

6/10

Pleasant

20 Jul 2025

Toya

Its an okay hotel nothing to write home about

6/10

Pleasant

16 Jul 2025

Ronda

The property had missing wall outlets and the wall was unfinished around the shower head.

6/10

Pleasant

13 Jul 2025

Eden

For the most part the hotel is nice. The main issue was that the front desk line was always busy and no one can help for towels or toilet paper. We had to get it from the Sheraton side downstairs.

Leisure Family

4/10

Poor

10 Jul 2025

Blaise

Main thing was the shower head leaked and had a wash rag tied around it so water didn’t just pour all over you from the leak.

6/10

Pleasant

09 Jul 2025

Shekinah

My stay was okay. The parking was easily accessible and check in went smoothly. However, the rooms could use remodeling and there was consistently a wait for the elevator, since one was down. I thought it was just me, but other guests were commenting on the elevators, as well.

Leisure

10/10

Exceptional

07 Jul 2025

Keyona

Good afternoon

I had an amazing stay with you all. I just wanted a day to celebrate me and my new promotion. When I arrived James was very professional and informative of the property. He was very welcoming every time i passed through. Dinner at the Sheraton was really good with the exception of the crab dip but that was not anything major the manager was nice enough to take it off my bill. Valeria I may be spelling her name wrong but she was my waitress who was also very nice and professional. Overall I had a great stay, I was able to eat dinner, swim a little and visit the roof top as my day away. The beds were nice and comfortable and the room was nice and clean. As a general manager in the hotel industry we know some people will take time out to do a bad review before they do a good review so i always feel like it’s important to give credit when do. I will definitely visit again when time allows me.

Leisure Partner

2/10

Poor

01 Jul 2025

Deanra

The best thing about the hotel is the lobby that

Partner

10/10

Exceptional

30 Jun 2025

Brian

Loved everything

Leisure Friends

10/10

Exceptional

24 Jun 2025

Shavaughn

Awesome

Friends_and_family Family

2/10

Poor

23 Jun 2025

LaToyia

I recently stayed at Le Méridien Charlotte and was extremely disappointed with my experience. The hotel is seriously lacking when it comes to accessibility — no automatic doors anywhere on the property, making it difficult to manage luggage, and the only ramp available is steep and awkwardly placed next to a sitting area. I can’t imagine how frustrating this would be for someone using a mobility device.

My room was dusty and poorly maintained — the base of the bed hadn’t been cleaned in what looked like ages. Lighting in the room was terrible, with very few mirrors and no proper lighting for getting ready unless relying on daylight. I was also never informed that breakfast was served at the Sheraton side, so I missed out on that for the four days I stayed.

The pool area was constantly messy, with no towels available and trash left around. The staff weren’t particularly welcoming or helpful, which was surprising given my great experiences at other Le Méridien properties. Also, charging for BBQ sauce with a $15 side order of tater tots was ridiculous.

This location isn’t very walkable to restaurants or stores, and constantly having to pull out your room key for elevator access felt excessive. I won’t be staying at this property again and hope management seriously reconsiders the accessibility and guest experience issues here.

Leisure Self

8/10

Excellent

23 Jun 2025

Angie

Very clean and room was quiet. The pool was not nice. Very small and crowded.

Business_and_leisure

10/10

Exceptional

22 Jun 2025

Irene

Very clean, lots of great common areas to hang out with family ‘out of the room’.

Leisure Family

10/10

Exceptional

22 Jun 2025

Kizzy

Date night

Everything was great from check-in all the way till check-out!

Partner

10/10

Exceptional

21 Jun 2025

Tyler

Renv

8/10

Excellent

19 Jun 2025

Renee

Conveniently located

Leisure Partner

8/10

Excellent

18 Jun 2025

Bella

The hotel was beautiful!

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Kelley

Gorgeous hotel and wonderful staff. We loved it here.

Partner

2/10

Poor

15 Jun 2025

Ashley

When i arrived at the property it was super busy with a wedding but staff was friendly and helpful , the hotel is very overpriced its basically a holiday inn , they offer snacks in the hotel pantry which are crazy priced $5 for a pepsi $ 4 for chips etc i choose this hotel for its indoor pool feature which i was told closed at 10 i scheduled the day around pool time with the kids after dinner we came back around 7pm and the indoor pool wasnt operable due to \"maintenance\" and the outdoor pool was closed already for no explained reason ....its the ONLY reason i booked here ...our room was very clean although the toilet seemed to get stuck when flushing

Leisure Family_with_children

8/10

Excellent

11 Jun 2025

Amber

Very quiet and clean. A little confused about the rooftop bar hrs, but otherwise a relaxing stay. Great shower.

Partner

10/10

Exceptional

11 Jun 2025

Lita

We enjoyed our stay! Pool was nice and room was clean!