Name: Moxy Charlotte Downtown
Address: 125 S Brevard St, Charlotte, US

8/10

Excellent

30 Jul 2026

Christina

Real neat and I loved how it wasn’t a plain vibe. Had very nice aesthetics to it, wasn’t something you see everyday.

10/10

Exceptional

29 Jul 2026

John

Very well located property in downtown Charlotte, especially if you’re going to the Spectrum Center for a concert. Internet was not so good, however.

10/10

Exceptional

29 Jul 2026

Kira

We only stayed for one night, but the staff was very accommodating. The rooms have a very high ceiling, which can have noise echo, and there is a sheer curtain, which lets a lot of light in, that would be my only complaint regarding the room.

10/10

Exceptional

29 Jul 2026

Susan

This place was amazing! Very trendy! The view from our room was great. Staff were amazing!

We were a little confused about where to park the hotel does offer valet service for $55. I’m a penny pincher so we never use the valet service anywhere, so we parked in the garage ourselves. Come to find out you can’t do that. You have to either park elsewhere or pay for valet. The location of the hotel to the Spectrum Center was the reason we chose Moxy. Just perplexed about the why a hotel has to charge for parking.

Overall our stay was great! We highly recommend and will stay again in the future.

8/10

Excellent

28 Jul 2026

Shannon

The room was nice but the hotel itself felt very humid and stuffy.

4/10

Poor

28 Jul 2026

Vicki

This was a very odd and unusual stay. What hotel now a days doesn’t have a fridge and microwave in the room? They have a community microwave on the 13th floor. That’s very inconvenient. No fridge in the room either. Check in is on the 13th floor which is at the bar and so loud you can’t hear what the person next to you is saying.
The decor is pretty cool but everything closes at 10. No breakfast and parking is ridiculously expensive. It’s in a shady area where we had numerous derelicts panhandling us. The only plus is it’s very close to the spectrum center. We won’t be staying there again. Overpriced with little amenities. Very disappointed!

10/10

Exceptional

28 Jul 2026

Amy

Walking distance to spectrum center

8/10

Excellent

27 Jul 2026

Nancy

I loved the hotel and how eclectic it was but they didn’t have a fridge or anything like that in the room. That would be my only real complaint

8/10

Excellent

26 Jul 2026

Robert

Room was very clean and cozy,
Bar area needed some attention. Tables not wiped down, glasses not picked up and furniture in disarray. Hotel doesn’t have designated parking for its customers and you have to pay to park your vehicle.

10/10

Exceptional

24 Jul 2026

Kathryn

Best stay ever! Clean and friendly staff with great views. Can’t wait to stay again.

10/10

Exceptional

22 Jul 2026

Jazmyn

I arrived at the property pretty early and I was able to check in early as well. The black guy at the front desk was so kind and accommodating. My only issue with the hotel is that the corners of the bathroom were kind of disgusting. The flesh on the toilet was also really bad. I had to flush the toilet two or three times just to get tissue to go down. As dating room 705. The people were great, but the amenities are not the best.

Self

4/10

Poor

20 Jul 2026

Jason Demond

Didn’t have a very good experience here the modern look is what gets you but rooms were hot, no good lighting, very noisy inside and from what you hear from the streets. If you are just looking for location this is ideal

Partner

8/10

Excellent

20 Jul 2026

Missilina

Room was clean. A little weird for bunk beds for adults. Other than that a nice stay

Family

6/10

Pleasant

19 Jul 2026

Brandi

No lighting in the room
No mini fridge

Family

4/10

Poor

17 Jul 2026

Scot

I stayed at the Moxy Charlotte for 5 nights traveling for work. The hotel is conveniently located to the Charlotte Convention Center where I attended a trade show. That is the lone positive. My room had no closet, only pegs and hooks for my clothes across one wall of the room. The one drawer under the bed only opened part ways because it was too close to the wall. No in-room refrigerator, no guest safe. During my stay, only one of three elevators were working. In the evening, lines were typically out the door for people trying to get back to their rooms. The front desk is up on 13th floor in front of the hotel's bar and restaurant. The bar was host to some music events with DJ's spinning. Trying to access the front desk was impossible during that chaos. I also reserved 2 other rooms for my co-workers. I put it on my card, they kept trying to charge me for a 3rd room which created a series of fraud alerts on my credit card. It took a while for me to rectify the billing prior to check out. The icing on the cake - I checked my bag with the registration on 13 when I checked out. I returned later that afternoon to pick up my bag. NO elevator service at all. I called the front desk. At least they were able to send someone down with it. I also encountered some shady characters loitering around the property, and at times in the one working elevator headed up to the 13th floor bar. I will never stay there again and do not recommend it.

Business

4/10

Poor

16 Jul 2026

Allison

Check-in was an absolute nightmare. The elevators were not functioning, so there was only one employee on the ground floor attempting to check guests in. They had to call the 13th floor—where check-in is normally handled—and work with someone over the phone to process each guest individually. With so many people arriving at the same time, we ended up waiting more than an hour just to check in. To make matters worse, guest rooms start on the 5th floor, so regardless of which floor your room was on, everyone had to carry their luggage up several flights of stairs. Eventually, the hotel was able to get one elevator operational, but having only one elevator serving all those floors resulted in long wait times throughout our stay. I understand that unexpected issues can happen, but what was truly disappointing was the complete lack of acknowledgment or compensation for the significant inconvenience. There was no mention of any effort to make things right, which was surprising given the extent of the disruption. Additionally, the cost of valet and overnight parking was never disclosed in advance. As others have mentioned, it is much cheaper to park in a nearby lot yourself. Overall, I was extremely disappointed with this hotel and would not recommend it based on this experience.

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Jihoon

Parking , No refrigerator

Self

6/10

Pleasant

14 Jul 2026

Joann

The hotel was in great proximity of the concert at the Bank of America. Felt totally save walking to and from.

Two issues were only one elevator was in working order the entire weekend. So check on floor 13 was a pain. Check in was at 4:00 and the only room they had available was one with bunk beds. We decided we would wait the half an hour along with many other customers to get the room we had reserved. Luckily it was on the 5th floor so we took the steps.

Two free drink tickets was a nice perk.

Partner

6/10

Pleasant

14 Jul 2026

Kelly

It wasn't my favorite hotel ever. Cleanish. Very small rooms. Nowhere to really put your stuff except the floor. The check in desk / bar area was nice. Valet was great! It's best feature is location!

Family

4/10

Poor

14 Jul 2026

Paula

Two of the three elevators were out of order, so there was always aine and aong wait for the elevator. The check in desk was on the 13th floor instead of the ground floor. The rooms were not ready at check in time so everyone had to wait to go to their room.

Self

10/10

Exceptional

13 Jul 2026

Christen

We had a great time here.

Partner

6/10

Pleasant

13 Jul 2026

Lori

There is no on site parking though there are city lots all around it. Get there early. especially if the Spectrum Center has a show. We stated to go to a concert at Bank of America stadium but there was also a show at Spectrum so you will be at the mercy of Special Event parking prices. On site valet is 55 bucks.
Secondly check in is on the top floor. The hotel was sold out and only one elevator was working for all 208 rooms. Huge annoyance felt by all.Rooms were basic no

6/10

Pleasant

13 Jul 2026

Michael

Building has an odd set up with all the help/reception being on the 13th floor with the bar. 2 of the 3 elevators went out on the first day of our stay and there was no access to the stairs from the ground floor leaving one elevator for the entire hotel with no ground level stair access option. They were always packed and a line formed to the door.

Partner

8/10

Excellent

13 Jul 2026

Denise

There was only 1 working elevator and it was the service elevator. So you had to wait quite a while or take the stairs.

Partner

10/10

Exceptional

13 Jul 2026

Abby

We loved our short stay at the Moxy. It has a fun atmosphere with artistic decor. We loved the outside area by the bar. It was a cool hangout. The room was perfect with a wonderful shower. It was within walking distance to Bank of America stadium among other attractions and restaurants. Highly recommend.

Partner

4/10

Poor

12 Jul 2026

Tom

Our stay was HORRIBLE. 2/3 elevators were broken which led to long lines. Check-in is on the THIRTEENTH floor so it’s not like we could take the stairs. There’s a long line going out of the door for the one working elevator. Waited forever. Going to check in, we were told they were still getting the rooms ready, we were there ON time for 4pm check in. They didn’t mention it would be a TWO HOUR wait, hanging out in a bar with all of our luggage. Ordered drinks, bartenders had zero personality and didn’t even look up, was on their phone or walked away. Ordered food, bland and took forever. Kept having to ask about our room, as we never got a text it was ready. Get to the one working elevator and have to share with 10 other people. Room wasn’t bad. I guess that’s all they have going for him…until nighttime where the other people staying are so freaking loud in the hallway, playing music very loud in their rooms, slamming doors. We couldn’t wait to leave, took the stairs down as we didn’t want to fight with the elevator issue that was still occurring. Before leaving our room we used the link for valet to bring the car out. Waited outside for what felt like forever. We could see our car in the other parking lot so I asked the man if we could just have the key and go. He asked for the name and said that it didn’t even show that we requested it!! We even had the confirmation and it even stated that they were “hustling to retrieve” our car. DO NOT recommend this place. Period.

Partner

2/10

Poor

12 Jul 2026

Brian

This place is an overpriced dump . Check in on 13 floor , 2/3 elevators broken. Housekeeping can’t change floors, room not ready as 13 parties were waiting for room to be ready with inability to provide an estimate on time . Room was awful , no fridge , only table was a 2x2ft swing down from the wall. Lighting was poor , ceiling were unfinished pushed concrete , o idea of that is supposed to be artistic . The Moxy in NYC was awesome . This one was a complete joke and was ridiculous high in pricing . They were exploiting concerts in the metro area that day . I would stay at a Tru 100 times before here again and that’s at the Tru price as well not this inflated garbage

Family_with_children

4/10

Poor

12 Jul 2026

Priscilla

Very disappointed with this hotel. Only one elevator was working, which created long waits and made getting around the property frustrating. Having to go to the 13th floor to check in and then back down to the 7th floor with crowds of people waiting for the same elevator made the experience even worse.

The hotel felt dirty and poorly maintained. The floors in our room were dirty, the hallway carpets looked unclean, and the overall condition of the property did not match what we expected. While the bed was comfortable, most of the furnishings, fixtures, and finishes felt extremely cheap. The room lacked the quality, comfort, and upscale loft-style atmosphere we were expecting.

We’ve stayed at other loft-style hotels that were far nicer and cost half the price. For what we paid, this hotel felt more like a budget property than a Marriott-branded hotel. Overall, it was disappointing and not a place we would choose to stay again.

2/10

Poor

12 Jul 2026

Sonya

Not a place I would ever return parking $$$ very expensive. Only one working elevator. So. Loooong lines to get to rooms or check in. Check in on 13th floor at the bar. That’s a first for me. The bar food is limited but very good. Staff was amazing. Now let talk about this room , Very cold vibe no fridge no ice bucket but yes they have ice machine. Bed not for me. It was hard , people were walking 13 flights to avoid line a t elevator. It was so hot to stand and wait. Price for this room was outrageous for what we had. Nothing in area to do no shops nothing. Many many many vacant stores. Not what I expected,
Staff and bar food great.
This place to expensive for what you get.

Friends

4/10

Poor

08 Jul 2026

lisa

Room is very tiny. Cant even lay in bed and watch TV. No chair in the room, no fridge. Parking cost 30 dollars a day and if you leave you have to pay 30 again even in the same day. Lots of people begging for money. They have a bar and say water is free but got charged for it on my credit card statement. Definitely was a learning experience. Do yourself a favor choose somewhere else

Friends

10/10

Exceptional

08 Jul 2026

Erika

excellent

10/10

Exceptional

05 Jul 2026

Yolanda

The Moxy is a whole vibe the rooftop bar is really nice they also have a DJ lounge games and free water at every end of the bar plus the drinks are not too much we were able to see the fireworks while sitting down awesome

Friends_and_family Family

2/10

Poor

05 Jul 2026

Natasha

We arrive early after giving a call to the hotel a week before. I didn’t find out that I was being guard extra till I got their is 1st issue, 2nd issue the system had crashed apparently before we got there and during our transaction for payment the system shut down again, 3rd a security guard had to walk us to our room and we had no keys to get back in our room and we wanted to get something to eat. Just getting off the train at five in the morning. 4th just a few hours later when the system came back up, it repeated the transaction on my boyfriend‘s card 5th the workers seem like they did not care and had a nonchalant attitude talking about their issues with cash app card. The problem I’m having with this is: he asked, could he use a cash app card and was told that was fine. 6th we’re still waiting for his refund to go back on his car because we we were told by your staff it’s nothing you guys can. This is horrible being treated this way. Cash app said this is a quick fix if you guys would send the refund. Send the proper receipts for the transaction & flat out assist me and getting our refund back. I am a Marriot member, but I just didn’t book this particular hotel through my app. I need help resolving this issue because it has been too long now and still nothing has been resolved. If your system wouldn’t have shut down, this situation would have never happened. His car was charged at 5 AM and then Marriot came back and charged him again at 3 PM for the exact same amount

Partner

4/10

Poor

05 Jul 2026

Darby

Requested on two occasions for my room linen to be changed. In both instances the hotel failed to do so. Location was nominally clean

Partner

10/10

Exceptional

04 Jul 2026

Julisa D

The Moxy Hotel was absolutely beautiful! I loved the modern design, the unique artwork, and the overall vibe of the hotel. From the moment we arrived, it had a fun and welcoming atmosphere.
The bar was one of my favorite parts of the experience. I thought it was a great touch that they give guests complimentary tokens for their first drink. The food was delicious. We ordered the Korean chicken wings and the Bang Bang shrimp, and both were full of flavor. The cocktails were just as impressive. During our stay, they were hosting a karaoke event, which added to the lively atmosphere.
The rooftop was breathtaking. It offered beautiful views of Charlotte’s skyline and had games like cornhole and foosball, making it a fun place to hang out. If you’re looking for a quieter moment, it’s also the perfect place to sit back, relax, and enjoy the city views.
We did have a small issue with our room, but the staff handled it quickly and professionally. They were friendly, accommodating, and made sure everything was taken care of, which we truly appreciated.
The only downside was the parking. Valet is the only option offered by the hotel, and I do think there should be a discounted rate or complimentary valet for overnight guests. Instead, we chose to park using Charlotte’s public parking, which worked well for us. Overall, we had an excellent stay and thoroughly enjoyed our experience. I would definitely recommend the Moxy Hotel!

6/10

Pleasant

03 Jul 2026

Barry

Q

Partner

10/10

Exceptional

03 Jul 2026

Ashanti

Everything was amazing!

6/10

Pleasant

02 Jul 2026

Treena

Overall, the hotel was decent. I like the bar and Starbucks was next door. Unfortunately, they only had one valet which was very inconvenient. My room was not cleaned properly. Attention to details. The floor was sticky and the shower smelled. There was hair in the bed. The room itself didn’t have enough space or furniture. It was just okay.

Self

6/10

Pleasant

27 Jun 2026

chelsea

Parking is a nightmare. Listing says self parking for $45 but it’s actually valet for $55 and they didn’t even go get my vehicle. My group and another group were given our keys and pointed in the direction of where our cars were parked. Staff wasn’t nice at all.

8/10

Excellent

26 Jun 2026

Christina

Overall good stay, was a little strange to go to the 13th floor (yes also strange they had a 13th floor) to check in. Room very nice modern. Got two free drink tickets. Elevators a little slow, but nice that only can get to your floor with a key card. Parking was not in a garage attached rather all valet on lots nearby and was pricy at $55. Overall good stay to walk to BOA stadium.

Partner

10/10

Exceptional

23 Jun 2026

Jonathon

Moxy is a sexy hotel brand and this property did not disappoint. Registration/front desk is on the top level which while a tad confusing on arrival, it treats you to a beautiful view of Charlotte. There’s also plenty of games to play during your stay.
Our room was efficient and on the smaller side, but it had everything we needed: comfortable bed and a relaxing bathroom.
One evening, we had a drink at the bar while an R&B music event was filling the rooftop with delight and it was very enjoyable. Highly recommend this spot for a short trip for its’ location and amenities.

Partner

6/10

Pleasant

22 Jun 2026

Caden

,

Partner

10/10

Exceptional

22 Jun 2026

Paulina

Staff was so friendly

Family

10/10

Exceptional

22 Jun 2026

Mike

Nicest and friendliest staff I’ve ever encountered!

Partner

8/10

Excellent

21 Jun 2026

Amy

1st room had a reallybad odor; however, hotel management was very accomodating and changed our rooms.

Partner

8/10

Excellent

21 Jun 2026

Aurora

The rooms lacked furnishings. They kind of felt like ikea.

Friends

4/10

Poor

20 Jun 2026

L. Scott

No parking, no drop-off/check-in loading/unloading area. Instead they're partnered with an overpriced valet service. Noisy all night, both from neighbors and from street-level activity. At least elevator access was key-controlled (although stair access is not), so the noise could have been worse.

Self

8/10

Excellent

19 Jun 2026

Alessa

Rooms were nice. The 13th floor amenities were great and lots of entertainment for kids. Parking was expensive and took a while to get our vehicle when leaving. However I would stay here again

2/10

Poor

18 Jun 2026

Matthew

The hotel is very clean. However the decor is different. I had a single king room but there is not a dresser for clothes or a usb outlet to charge and electronics. The elevator system is awful. I had to wait ten minutes each time to use the elevator. Also give yourself 30 minutes to request valet parking. I paid 55 dollars for overnight parking another 5 dollars to have priority on the list and still took 35 minutes to get my car. The valets were very nice and polite. It was not their fault. Understaffed and many cars parked in the parking overflow so an attendant had to walk over to the extra lot to get a car and took forever to go through the list. It is a nice place for someone who is relaxing and staying for a night but not for a family or long stay.

Family_with_children

8/10

Excellent

16 Jun 2026

Barbie

This hotel is in a great location, a lot of options that are walkable which is good because it’s a pain to get your car out. The valet staff are good it’s just hard to get in and out and there’s not much room for parked cars. The lobby is located on the 13th floor where the bar is, and while that has great views and it’s a fun atmosphere it’s not a great place for the lobby. Usually I stop by on my way out and use the amenities or ask questions but it’s not on way out and it’s inconvenient. Lugging all your luggage up the top floor just to check in isn’t ideal either. We had the family bunk bed room and it was plenty of space and my kids loved it. I did miss having a fridge in the room, but other wise there was a lot of thoughtful space and hooks everywhere to hang clothes and bags, and a drawer and shoe shelf under the bed. The bathroom was nice and updated, good water pressure, the door didn’t stay closed though and didn’t have a lock. With the shower having a glass door it was kind of awkward with the door not staying closed. There really aren’t any amenities to speak of, but the restaurant has good food and a nice view. The Starbucks mentioned on site isn’t really in the hotel its in the same building technically but you have to exit out the hotel and it’s next door. The entrance is unwelcoming with no lobby on the street level. I enjoyed my stay and the hotel is trendy and cool but not sure I would pick this hotel again.

Family_with_children

6/10

Pleasant

15 Jun 2026

Monica

Very awkward check in process having to go up to the 13th floor first. No fridge or coffee maker or dresser to put clothes in. Otherwise fine, just barebones and annoying to navigate.

Self

6/10

Pleasant

15 Jun 2026

PATRICK

We stayed on the 11th floor, hallway was disparaging drab blue that reminded me of a barracks floor. Although room was clean and bed comfortable it was very very small and only one chair provided for seats. No ice bucket or bags in our room, ice maker on our floor was out of order and was a hassle getting ice at bar on 13th floor because they didn't have bags. I have a disabled tag, valet moved our car about 30 feet and parkdd us on the street in a disabled parking spot. Charge $55

Partner

8/10

Excellent

14 Jun 2026

Ronald

Unorthodox hotel, wildly affordable.

Self

10/10

Exceptional

11 Jun 2026

lauren

Such a cute hotel! Was great for a weekend staycation with a friend! Super clean and close to all the things!

Friends

8/10

Excellent

08 Jun 2026

Brittany

We had a great stay at the Moxy but there was a situation I want to make other guests aware of. There was a DJ playing on the rooftop one of the nights we were staying. My husband wanted to go up to the bar to grab a drink before we went to grab dinner and he was told he was not allowed to go to the bar as a paying hotel guest without paying $10 for the DJ show. They were extremely rude and unprofessional about the entire thing. Please fix this issue.

Partner

6/10

Pleasant

07 Jun 2026

Tyisha

Hotel is nice but a bit small. No fridge or microwave. Staff wasn’t very dependable I called 3x about my television not working and still didn’t get the problem solved. Good price though!

Partner

10/10

Exceptional

05 Jun 2026

Halle

The room was clean and cozy and the vibes of the room and the hotel were so cute and fun! I would recommend this hotel to anyone looking to stay in Charlotte!

Friends

10/10

Exceptional

05 Jun 2026

Caitlyn

Cute date night hotel !

Partner

10/10

Exceptional

03 Jun 2026

Perri

Nice hotel

Friends

10/10

Exceptional

02 Jun 2026

Karla

I enjoy staying at Moxy Hotels and this one was no different. Modern, clean, and fun with attentive staff. Would recommend to anyone.

Self

10/10

Exceptional

31 May 2026

Cassandra

Great hotel, different from what I’m used to, but I really enjoyed it!

Partner

10/10

Exceptional

31 May 2026

Ira

Staff was great hotel was so clean and I really enjoyed my stay

Self

10/10

Exceptional

30 May 2026

Brett

Great stay! There was a mixup with our room while checking in but the problem was solved quickly and smoothly.

Partner

10/10

Exceptional

26 May 2026

naishaj

great location.

Partner

10/10

Exceptional

24 May 2026

Aurelio

If you’re looking for a boring, traditional hotel, this isn’t it. The Moxy has such a fun, vibrant energy right from the start—you literally check in at the bar and get a complimentary drink! The service was excellent, and the whole lobby area is packed with fun games and great vibes. The location is incredibly central and walkable to everything Uptown. The rooms are clean, minimalist, and trendy. Definitely my new go-to spot in Charlotte!

Friends

10/10

Exceptional

23 May 2026

Kristi

Amazing!

2/10

Poor

23 May 2026

Scott

Absolutely never again…..

Partner

10/10

Exceptional

21 May 2026

Patsy

Love the rooftop bar! The free drink tokens were a nice touch!

Partner

8/10

Excellent

21 May 2026

Iris

Eclectic mix of paintings as in dogs with crowns. It was very clean but bare as in functional,minimialistic no comfortable chair in room; no place for bags. Definitely built with unique perspective; chose because near Spectrum Ctr. Excellent valet service;although very expensive like upscale but minimalistic Would I choose again...probably not as different Marriotts my choice. Signage lacking hard to find and GPS directs vehicles down one-way and closed streets. Experience,for sure! Prefer my name said not my dear; not fan of cutesy.

6/10

Pleasant

20 May 2026

Isaac

Place felt understaffed and busted.
Room would be hot or cold and humid.
Band-aid on the wall in room.

Partner

10/10

Exceptional

19 May 2026

Martha

Fun vibes, free drinks.

10/10

Exceptional

19 May 2026

Cody

Perfect

10/10

Exceptional

17 May 2026

Steve

Everything was good

10/10

Exceptional

15 May 2026

Sthefany

I loved the vibe and ambience of the hotel. Also loved the lobby was on the rooftop and had welcoming drinks. I think the price was fair for the location, cleanliness, and amenities.

Family

10/10

Exceptional

06 May 2026

Marvin

the paking staff

Family

8/10

Excellent

05 May 2026

Rachael

Close to the convention center which is why we chose it, friendly staff, funky lobby/bar/reception area.

Business

8/10

Excellent

04 May 2026

Sue

The property is clean and the staff were super helpful. My room had a couple of little things that needed attention, but nothing major.

It is a minimalist hotel (which I appreciated), but if you want all the hotel stuff - pen and pad of paper for example, this might not be the place for you.

The location was fine - across from the bus terminal, which meant some interesting characters at times, but I never felt unsafe.

I would stay here again.

Self

10/10

Exceptional

03 May 2026

Christina

Valet were prompt and attentive. Staff were all very friendly!

10/10

Exceptional

03 May 2026

Ivette

Check in staff were very friendly, room was clean, location is great, and roof top bar and staff were very nice. Would stay here again!

Friends_and_family Friends

10/10

Exceptional

02 May 2026

Jeanna

Every employee I passed smiled at me, held a door, asked how I was, etc. Kiara was so cheerful and happy to get me checked in quickly. The decor was fun. The room was clean. And I got two free drink tokens at check-in! I’d definitely stay there again, and already referred a friend who will be in town soon.

Family_with_children

10/10

Exceptional

01 May 2026

Jacolia

Room was clean and looked liked the pictures! Staff was nice and helpful! We used the city parking it was cheaper

Partner

10/10

Exceptional

30 Apr 2026

Carlos

Great location, very friendly staff & lots of places/things to do close by.

Family_with_children

10/10

Exceptional

30 Apr 2026

Dwight

This is a beautiful hotel

10/10

Exceptional

30 Apr 2026

Christopher

Everthing was excellent. The bartenders were also great. Only critique is that the fold down desk in the room needs a chair appropriate for the height of the desk.

10/10

Exceptional

30 Apr 2026

Latethia

Great location for everything in the downtown area

Family

8/10

Excellent

30 Apr 2026

Diane

Clean and convenient location

Friends

10/10

Exceptional

26 Apr 2026

Dywane

The rooftop bar was awesome great atmosphere with delicious food and drinks. The hotel is amazing with great views and walking distance to so many different restaurants.

Partner

10/10

Exceptional

26 Apr 2026

Amelia

Great air was not working moved to another room.

4/10

Poor

25 Apr 2026

Armando

The hotel definitely raises their prices when there is a concert. Stayed during the Zach Bryan (2026) concert and it was 500 a night. There was no iron, no safe to lock away your valuables, bathroom was very small and room was very small. I will say the only positive thing about the stay was that it was clean in the room. Parking is terrible. We waited on valet to park us (it was the only option because you can just park yourself which we thought was odd and its 50 dollars per night) for 45 minutes just to say screw it and park in the lot behind the hotel building and pay 75 dollars overall on parking. Clean hotel but terrible organization and over priced.

Partner

10/10

Exceptional

25 Apr 2026

Candace

Love the free drink at check in and the pared down amenities. The price and vibe are right on. The view from the rooftop bar is fantastic and the staff are super friendly and helpful.

Partner

6/10

Pleasant

24 Apr 2026

ebony

My biggest concern is it wasn't a trashcan on on the first floor nor a bathroom so if you're traveling and you need to come in before you go upstairs to check in there's no bathroom or trashcan. Additionally, there are no carts available. I think it's like three or four carts for the whole building available for you to put your bags on because people leave them in their room and there's just not enough of them and then lastly the one $5150 charge is still pending on my credit card and it will be two weeks and three days.

8/10

Excellent

24 Apr 2026

Ed

Interesting stay in Charlotte.

Partner

4/10

Poor

22 Apr 2026

Kathy

This property is across from the transit center. It's loud and feels a bit unsafe on the street outside. The hallways are pretty beat up, rooms have been redone but I had a couple of large bugs in my room, hair in the shower and the smoke detector light brightly flashing all night long. Honestly, it was rough.
I think the staff was doing their best. They were friendly and open to helping.

Self

2/10

Poor

21 Apr 2026

Jennifer

We stayed here for a concert. The room was great. When we came in from the concert and tried to go to sleep I noticed that the light on the foe alarm was blinking green constantly. I called the front desk and was told that was normal and that I needed to go to sleep that it was too late to change rooms. I paid 600.00 go this room and had zero sleep.
I’ve never stayed in a hotel where the light on the fire alarm blinked on the regular.
This will not be on my top choices to stay again.

10/10

Exceptional

19 Apr 2026

Rajni

Very nice room in a very convenient area if you're in town for an event! Be prepared to pay for parking and enjoy your stay! Charlotte is a beautiful growing city ✨️

Friends

10/10

Exceptional

17 Apr 2026

avery

I didn't have the breakfast but our room was clean and comfortable. Its downtown so it noisy at night but to be expected. Parking was expensive because the comedy show so it wasn't a surprise.

Partner

2/10

Poor

17 Apr 2026

wuhib

I had no idea that moxy has changed my booking and relocated me to elsewhere in the city. I did not consent to that, and the last minute change by one side is unacceptable.
This is unethical.
The hotel tried to get me equivalent elsewhere, but it is anot about cleanness only. I had my own reason for staying in that hotel. If there is a change, it should be sent to me days ago, not while I am on travelling, on the air.
This is very unprofessional and kills basic communication trust.
Thanks,

4/10

Poor

17 Apr 2026

Shanta

Parking was very expensive and annoying
It was chaotic to drop off for valet and even for simple overnight parking on your own. The parking and valet prices insane!
No microwave or refrigerator in room so inconvenient
I purchased water from target and kept ice in room to prevent from going to 13th floor for a cold beverage. Room extremely dark, minimal light jus never will pay that kind of money for a shotty experience AGAIN, I actually would like half of my money back for the sake of the bafoonery

Partner

6/10

Pleasant

15 Apr 2026

Lashondray

Room was cleaned as well as it could be. Left trash in window seal and behind curtain

Partner

8/10

Excellent

15 Apr 2026

PATRICK

This is a unique hotel, much different from what I've been to before. The staff was really nice, helpful, cheerful, etc. Finding parking was a bit interesting. The hotel has no free parking. You either have to Valet with them, or park in the paid public lot beside the hotel. We chose valet and it worked well. The check in desk is on the 13th floor at the bar, that was unusual, but worked fine. The tokens for a free drink at check in was nice. Access to the floors with rooms was secured by your room card, however if someone was to get on the elevators from the 1st or 13th floor with you, they could have access to your floor.

Biggest complaint would be the lack of amenities in the room. Bed was great, shower was amazing (rainfall head and detachable wand. Water temp and pressure were top level! Toilet shape was odd (rectangle) and not very comfortable. No microwave or fridge in the room was a big downfall. The 2 worst things would have been the fact that the ceiling wasn't painted, just left bare concrete with some writing on it and the bright flashing light from the smoke detector. But the price we paid for a single night was right in line with what we got, plus being within a couple minute walk to the Spectrum Center for a show was perfect.

Partner