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Courtyard Charlotte City Center

Charlotte - NC · United States

237 S Tryon StView location

8.4/10Excellent1,006 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Neighborhood10.0/1010.0
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Charlotte City Center

Located in the heart of Charlotte, the Courtyard by Marriott Charlotte City Center is within a 15-minute walk of the Spectrum Center and Bank of America Stadium. This hotel is also conveniently close to the Charlotte Convention Center (0. 5 mi) and SouthPark Mall (6. 3 mi).

Guests can enjoy amenities such as a fitness center and a seasonal outdoor pool. The hotel also offers complimentary Wi-Fi, gift shops, and a TV in the common area. The 181 guest rooms feature microwaves, flat-screen TVs, complimentary wired and wireless internet access, and cable programming.

Each private bathroom includes a shower, complimentary toiletries, and a hair dryer. Additional conveniences include a phone, desk, and coffee/tea maker. The Bistro offers on-site dining and a bar/lounge, with room service available during limited hours. To-go breakfasts are available for a fee.

The hotel provides complimentary wired internet access, a 24-hour business center, complimentary newspapers in the lobby, and 2, 196 square feet of event space. Self-parking is available (subject to charges).

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With a stay at Courtyard by Marriott Charlotte City Center, you'll be centrally located in Charlotte, just a 5-minute walk from Charlotte Convention Center and 7 minutes by foot from Spectrum Center.

This hotel is 0.5 mi (0.9 km) from Bank of America Stadium and 0.4 mi (0.7 km) from NASCAR Hall of Fame. Make yourself at home in one of the 182 guestrooms featuring refrigerators and microwaves.

Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Charlotte? This hotel has 2196 square feet (204 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Fee for to-go breakfast: approximately USD 5 to 15 per person
    • Self parking fee: USD 38.00 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Charlotte City Center Visitor Info Center 0.2 km / 0.1 mi
Romare Bearden Park 0.2 km / 0.1 mi
Queen City Quarter 0.2 km / 0.2 mi
Bechtler Museum of Modern Art 0.3 km / 0.2 mi
Mint Museum Uptown 0.4 km / 0.2 mi
Charlotte Convention Center 0.4 km / 0.2 mi
Truist Field 0.5 km / 0.3 mi
Blumenthal Performing Arts Center 0.5 km / 0.3 mi
Bank of America Corporate Center 0.5 km / 0.3 mi
Harvey B. Gantt Center for African-American Arts + Culture 0.5 km / 0.3 mi
Duke Energy Headquarters 0.6 km / 0.4 mi
Spectrum Center 0.6 km / 0.4 mi
NASCAR Hall of Fame 0.7 km / 0.4 mi
Discovery Place 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2001
  • Year of most recent renovation: 2009
  • Total number of rooms: 181
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 34 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • TV lounge
  • Game room
  • Breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 32 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable17 photos

    Courtyard Charlotte City Center

    DOUBLE KING SIZE BED

    Room photos

    17 photos

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower
    • Kitchen
    • Minibar
    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Bathrobes

    Facilities with extra charge

    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS WITH VIEWSQUADRUPLE • TWO QUEEN BEDS WITH VIEWS • 1 Bedroom • 34 m²QUA.2Q-WV

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    QUADRUPLE TWO QUEEN BEDS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-WV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 55 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable6 photos

    Courtyard Charlotte City Center

    SUITE KING BED ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Safe
    • Centrally regulated air conditioning
    • Kitchen
    • Shower
    • Bathroom
    • Minibar
    • Bathrobes
    • Wake-up service

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 29 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable16 photos

    Courtyard Charlotte City Center

    DOUBLE EXECUTIVE KING BED

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Kitchen
    • Bathrobes
    • Wake-up service
    • Safe
    • Centrally regulated air conditioning
    • Minibar
    • Shower
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Courtyard Charlotte City Center

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Charlotte City Center

8.4
Excellent
1,006 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Neighborhood
10.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Kristin
The front desk girl Stephanie was Great! Very helpful and friendly.
Partner
10/10
Exceptional
05 Jul 2026
Christopher
Amazing customer service. Front desk staff was extremely friendly and offered us free breakfast after we learned that their outdoor pool was closed. Bistro staff was also extremely friendly and helpful
Family_with_children
2/10
Poor
03 Jul 2026
Violet
The pool was broken and hotels.com didn’t tell us but the management gave us a refund .
10/10
Exceptional
01 Jul 2026
Jacqueline
Great
Partner
4/10
Poor
28 Jun 2026
Catherine
I was VERY DISAPPOINTED in seeing the outdoor pool was closed! This was the main reason we chose this place in this location.
Family_with_children
10/10
Exceptional
18 Jun 2026
Julie
Concierge was outstanding as well as staff. Easy and very accommodating.
Friends_and_family Family
8/10
Excellent
03 Jun 2026
Joby
Right downtown and walking distance to to a lot of restaurants
.
Partner
8/10
Excellent
02 Jun 2026
charles e
We liked the location - the bar hours and the bartenders were awesome - and Tony at the front desk.
But our frig only had one setting it was freezing all our drinks.
The gym was ok but the door was broke so these teenagers kept coming in and ruining stuff.
Partner
6/10
Pleasant
02 Jun 2026
Amber
Place is in a great location and very clean.
Friends
10/10
Exceptional
24 May 2026
Semien
Clean room great staff
Partner
10/10
Exceptional
23 May 2026
Christina
We traveled here just for the evening and had a wonderful experience. The property and rooms were very clean and well maintained.
Family_with_children
10/10
Exceptional
18 May 2026
Ricardo
Only stayed one night. Central to walkable areas. Staff friendly, Bartenders were great.
Self
10/10
Exceptional
08 May 2026
MARIA
Pool doesnt work
Self
10/10
Exceptional
07 May 2026
Durand
Great experience and location
Partner
6/10
Pleasant
01 May 2026
Karen
Good location, close walk to Truist Field
Partner
10/10
Exceptional
28 Apr 2026
Dorothy
Our room was comfortable and very clean ! Staff were helpful and friendly.
Partner
10/10
Exceptional
20 Apr 2026
Tammy M.
.
10/10
Exceptional
16 Apr 2026
Kim
Staff was great. Surpassed expectations…
Friends_and_family Friends
10/10
Exceptional
14 Apr 2026
Aiden
Amazing experience
Partner
10/10
Exceptional
06 Apr 2026
AnnMarie
Clean room
4/10
Poor
06 Apr 2026
Gregory
Street noise is very loud
Self
8/10
Excellent
05 Apr 2026
Nathaly
The room is really clean and comfortable.
Partner
10/10
Exceptional
05 Apr 2026
Francesca
Would stay here again for sure.
10/10
Exceptional
04 Apr 2026
Beth
Breakfast was fabulous and tge bartenders wrre friendly!
Friends
10/10
Exceptional
02 Apr 2026
Ana
Shower was clogged but only there for weekend so didn't bother. Otherwise, overall good stay
Partner
8/10
Excellent
29 Mar 2026
Jennifer
Staff was great, room great. Pool area closed which was very disappointing and the noise all night long was so loud. Location is perfect as well
Self
10/10
Exceptional
27 Mar 2026
Miriam
Great stay. Clean quiet. Smoke free!!!
Business
10/10
Exceptional
26 Mar 2026
Rebecca
I’m very great place to stay very friendly staff
8/10
Excellent
15 Mar 2026
j douglas
Is good
6/10
Pleasant
15 Mar 2026
Jameka
It was a good stay except the staff wasn’t as helpful. I called front desk after midnight and asked for another blanket and the staff literally said “come get it” that’s not how a guest should be treated.
Friends_and_family Family
2/10
Poor
11 Mar 2026
Sasha
I left one of my bags in my hotel room. It took me about a week to get in touch with somebody after calling multiple times & leaving multiple voicemails. The front desk worker was very rude & claimed she did not know anything about how to put me in touch with housekeeping to ask about my lost bag. She was being very short and very unpleasant with me on the phone. After asking for a manager, she said she didn’t know when one would be in & would not give any other information. This was a very unprofessional experience!
Friends
10/10
Exceptional
08 Mar 2026
Nicholas
Great stay
Partner
8/10
Excellent
06 Mar 2026
Cindy
Perfect location. Security at night visible outside. Check in super easy. Front desk polite and efficient. Room was clean. VERy Happy
Friends
10/10
Exceptional
01 Mar 2026
Latashia
Great hotel. Walking distance to everything.
8/10
Excellent
27 Feb 2026
Cindy
Clean rooms om
Family
8/10
Excellent
27 Feb 2026
connie
Yes
Friends_and_family Family
4/10
Poor
22 Feb 2026
David
Room was only refreshed once during a four night stay. When it was, the door was left ajar with the deadbolt open. Anyone could have entered our room. Thankfully nothing was missing. Other hotels offer complimentary breakfast, this one did not. I will not return.
Partner
8/10
Excellent
22 Feb 2026
Samantha
Staff was wonderful. The room was pretty small and the outside noise was loud.
Partner
10/10
Exceptional
21 Feb 2026
Constance E
Yes, front desk, all, especially the Scottish woman. Sorry, I forgot her name. Great stay.
10/10
Exceptional
20 Feb 2026
Michael
The staff was very friendly and welcoming. I love the amenities, specifically like the gym.
6/10
Pleasant
16 Feb 2026
Robert
Parking is $35 rather than the $30 listed on the summary and posted at the entrance. Housekeeping every three days but they don’t tell you which day or where you are on the schedule. Had to call front desk twice for the domestic disturbance (yelling and crying) at night then tv blasting and alarm going off from 5-6am next door. Only one coffee pod per day.
Leisure Family
10/10
Exceptional
13 Feb 2026
Carlos Ricardo
Everything was excellent
Friends_and_family Family
10/10
Exceptional
24 Jan 2026
Perry
Clean room, great food and bar customers service
Partner
10/10
Exceptional
17 Jan 2026
Kellen
It was a great stay!
10/10
Exceptional
07 Jan 2026
Recoa
Yes very nice
8/10
Excellent
06 Jan 2026
Veronica
Guest services didn’t know what activities going on in the area.
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Zachary
Great staff, beautiful location. Would love to stay again on my next trip to Charlotte
Leisure Family
4/10
Poor
02 Jan 2026
Eric
First off, the check-in man had a very hard accent to understand. He seemed upset that there was a service dog in the lobby. He gave us two key cards, neither one of them worked. When we did get into the room it was very small. The pictures did it justice. You have to walk sideways to get around the bed. Windows were very filthy you can clearly see two big patches in the ceiling. The tv faces a small loveseat, so if you’re in bed you get a weird angle. Two of us stayed there, but only 1 cup of decaffeinated and one cup normal coffee was available. There’s a handful of knickpicky thing, but you get the jest.
Partner
2/10
Poor
29 Dec 2025
Robert
Took an hour to check in due to no rooms being cleaned. Staff was overwhelmed and slightly disrespectful to other guest.
Leisure Family
10/10
Exceptional
14 Dec 2025
Natassjah
Great place to stay
Partner
10/10
Exceptional
13 Dec 2025
David
Great location and parking, walking distance to everything downtown.
8/10
Excellent
10 Dec 2025
Joshua
Do not pay to include your breakfast. It was $30 which I was fine with. When I got to the bistro I had 2 options and both of them would have been $20 or less if I just paid for them at the counter.
10/10
Exceptional
07 Dec 2025
Eric
Clean, convenient walk to both BOA and Spectrum events, lots of food options nearby, garage fits full size pickup (barely).
Leisure Family
10/10
Exceptional
07 Dec 2025
Donald
Great location walkable to all the activities
10/10
Exceptional
30 Nov 2025
Elden
Clean rooms and location
Leisure Partner
10/10
Exceptional
24 Nov 2025
Daniel
Clean room
8/10
Excellent
16 Nov 2025
TANESHA
Great customer service & clean room!
10/10
Exceptional
15 Nov 2025
Chris
Very nice and comfortable place !! Thank you Stephanie ! She was so kind and made sure we were taken care of !! ⭐️⭐️⭐️⭐️⭐️
Leisure Family
10/10
Exceptional
09 Nov 2025
Chrystal
Customer service 10/10! We booked this hotel bc it was close to the Spectrum Center. My parents also booked here and we enjoyed it. Breakfast wasn’t free but it was affordable.
10/10
Exceptional
08 Nov 2025
Richard
All good
Leisure Family
4/10
Poor
28 Oct 2025
Jessica
Room ranked of smoke - couldn’t sleep. Front desk staff not friendly or engaged.
Leisure Friends
6/10
Pleasant
27 Oct 2025
Rebecca
Bed was very uncomfortable. Mattress had no spring of any kind. Hubby has had two back surgeries and neither of us slept. Stayed in the same hotel in August and didn’t have this problem.
8/10
Excellent
27 Oct 2025
Meg
The front desk staff were AMAZING as was the cafe employee. My only slight \"complaint\" is uncomfortable bed and the toilet is SO low to the ground!
Partner
10/10
Exceptional
24 Oct 2025
JaTia
Our bartender was phenominal. The front desk personnel were super friendly and helpful as well. Would come back.
6/10
Pleasant
24 Oct 2025
Mariah
The bathroom in my room was not clean, there was hair in the shower, mold in the grout & hair stuck in the towels.
Leisure Partner
4/10
Poor
13 Oct 2025
christopher
The mini refrigerator was leaking and the room phone was not working. They sent the security guard to just look at it ??
10/10
Exceptional
12 Oct 2025
Gloria
Very clean and the bed was comfortable!!
Partner
10/10
Exceptional
08 Oct 2025
Vladislava
Great
Leisure Partner
8/10
Excellent
07 Oct 2025
James
Room was clean, comfortable, and roomy floor was quiet, even during multiple big sporting events going on in the area. Work out center was clean good variety of equipment. Staff is great and explained everything when needed to either clarify or answer questions.
Leisure Family
10/10
Exceptional
05 Oct 2025
Amy
Easy check-in, helpful staff, convenient location.
Partner
6/10
Pleasant
04 Oct 2025
Greg
While the hotel is centrally located and has useful amenities, I had two major issues. 1) With the air conditioning off, the room filled with the strong odor of urine. I am not quite sure where it came from, but it dissipated when the AC was active. 2) There was some sort of meet-up of hooligans outside of the hotel on a Saturday night that did not end until after midnight. They blasted music and had exhaust systems that can only be described as explosively un-muffled. I don't know what the hell it was, but the cops did not arrive, which also floored me.
Business_and_leisure Self
10/10
Exceptional
23 Sep 2025
Janet
We were in Charlotte for a Panthers game. The walk to stadium was so convenient. Hotel was lovely, clean and beds comfortable. Parking on site convenient but pricey.
Leisure Family
8/10
Excellent
21 Sep 2025
Mitra
We expected more from Marriott. Rooms didn’t have tea bags, and I don’t drink coffee. We went downstairs to ask for tea bags, they didn’t have any! They could’ve gone in the restaurant’s closet to fetch some, but no! In the morning my husband went downstairs to have a cup of coffee while I was showering, no complimentary coffee in the lobby either. It was not a cheap stay. We payed around $300 for the night in a mid size town. Come on now.
Partner
10/10
Exceptional
19 Sep 2025
Jennifer
Great location!
10/10
Exceptional
14 Sep 2025
Mercelis
Best thing about this hotel is that it’s in walking distance to areas that are attractions. We only stayed one night however we enjoyed our stay and will definitely stay again if in the Charlotte uptown area.
Leisure Partner
10/10
Exceptional
13 Sep 2025
Hardawan
Nice
Leisure Family
10/10
Exceptional
08 Sep 2025
Shedrick
Great place and great staff
8/10
Excellent
08 Sep 2025
Richard
Didn't like separate elevators for the parking garage and room access.
10/10
Exceptional
06 Sep 2025
Jeff
Wonderful hotel
10/10
Exceptional
04 Sep 2025
Forest
Clean. Convenient to Uptown venues. Got early check in. Will come back.
Self
2/10
Poor
03 Sep 2025
Jassmin
They added extra charges to my room. We never went to the bar or order any room service highly upset.
Leisure Partner
10/10
Exceptional
30 Aug 2025
Nicole
Group enjoyed our stay!! They gave us two rooms next to each other which was appreciated. We had a couple struggles with unlocking the door but it wasn’t too much of an issue and we always got it to work.
Leisure Friends
10/10
Exceptional
27 Aug 2025
Fred
I did not like that the hotel was being painted in the pool area in the middle of the summer.
Leisure Family_with_children
10/10
Exceptional
25 Aug 2025
Erika
.
10/10
Exceptional
20 Aug 2025
Khalil
Lived the scenery , the staff was very nice and helpful
Leisure Partner
8/10
Excellent
19 Aug 2025
Thomas
Great location in Uptown Charlotte. The front desk staff was super friendly and helpful.
Leisure Family_with_children
10/10
Exceptional
17 Aug 2025
Cory
Good
Friends_and_family Family
6/10
Pleasant
14 Aug 2025
Marc
Construction going on and my view was blocked out by taping up my window. Also the staff was not welcoming.
Business Self
10/10
Exceptional
10 Aug 2025
Seth
Very nice and updated, great location
Leisure Partner
10/10
Exceptional
09 Aug 2025
Jeffrey
Very quick check in and out. Very friendly staff, thank you Stephanie for telling us all about the area. We came for the NFL game and your walking directions were exact!
Partner
8/10
Excellent
08 Aug 2025
Wayne
It was to cold on room. Air conditioner wouls not let you adjust the control. Room too small for price,.The street noise you could here all night.
Leisure Family
10/10
Exceptional
03 Aug 2025
Sasha
Very nice, clean room!
10/10
Exceptional
01 Aug 2025
Susan
It was perfect for walking to everything downtown and Tony was amazing. He greeted us upon arrival and was so helpful.
Business_and_leisure Friends
10/10
Exceptional
30 Jul 2025
Deborah
Liked the pool and the whole staff was very friendly and helpful
Business_and_leisure Self
10/10
Exceptional
28 Jul 2025
Blanca
The staff and the people on the front desk are best service ever i will go back ti this hotel
Business
8/10
Excellent
20 Jul 2025
Cj
Please email the receipt
10/10
Exceptional
14 Jul 2025
Eva
Staff was courteous!Room was brilliant.
Leisure Partner
10/10
Exceptional
13 Jul 2025
Artavia
We came in on motorcycles and it was hot we wanted to park the bikes to walk and have lunch, the staff let us check in early however the bikes couldn't go in the parking garage. The staff assisted with parking in front of the hotel in a cove by the lobby. The hotel was clean, the staff were great, from the concierge to the janitor, it was centrally located to EVERYTHING however due to the motorcycle parking we probably won't return in the future.
Leisure Partner
6/10
Pleasant
12 Jul 2025
Marion
Was ok. Could be better
Friends
10/10
Exceptional
11 Jul 2025
Genet
The stay was excellent
Family

Location & surroundings

Courtyard Charlotte City Center
237 S Tryon St, Charlotte, United States

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Courtyard Charlotte City Center

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