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Jw Marriott Charlotte

Charlotte - NC · United States

600 S College StView location

9.4/10Excellent1,002 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.6/109.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Jw Marriott Charlotte

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at Dean's Italian Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Make yourself at home in one of the 381 air-conditioned rooms featuring iPod docking stations and LED televisions.

Your Tempur-Pedic bed comes with down comforters and premium bedding.

Read more about this hotelShow less

With a stay at JW Marriott Charlotte, you'll be centrally located in Charlotte, steps from Charlotte Convention Center and within a 10-minute walk of Queen City Quarter. This luxury hotel is 0.3 mi (0.5 km) from NASCAR Hall of Fame and 0.4 mi (0.6 km) from Bank of America Stadium.

Make yourself at home in one of the 381 air-conditioned rooms featuring LED televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 12:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150 per accommodation, per night
    • Destination fee: USD 29.06 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
    • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
    • Covered valet parking fee: USD 50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Harvey B. Gantt Center for African-American Arts + Culture 0.1 km / 0.1 mi
Charlotte Convention Center 0.2 km / 0.1 mi
Duke Energy Headquarters 0.3 km / 0.2 mi
Bechtler Museum of Modern Art 0.3 km / 0.2 mi
Mint Museum Uptown 0.4 km / 0.2 mi
Charlotte City Center Visitor Info Center 0.4 km / 0.3 mi
Romare Bearden Park 0.6 km / 0.4 mi
Queen City Quarter 0.6 km / 0.4 mi
NASCAR Hall of Fame 0.6 km / 0.4 mi
Bank of America Stadium 0.7 km / 0.4 mi
Bowlero Charlotte 0.7 km / 0.5 mi
The Sculptures at Independence Square 0.8 km / 0.5 mi
Truist Field 0.9 km / 0.5 mi
Spectrum Center 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 381
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Bellboy service
  • Lift access
  • Shop
Show 16 more facilities & services
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Outdoor freshwater pool
  • TV lounge
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Jw Marriott Charlotte

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Jw Marriott Charlotte

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Jw Marriott Charlotte

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    Jw Marriott Charlotte

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNER-KING SIZE BEDDOUBLE • INNER-KING SIZE BEDDBL.IN-KG

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE INNER-KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER-KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Jw Marriott Charlotte

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BED • 1 Bedroom • 36 m²DBL.CV-KG
    DOUBLE CITY VIEW KING BEDPhoto unavailable21 photos

    Jw Marriott Charlotte

    DOUBLE CITY VIEW KING BED

    Room photos

    21 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Jw Marriott Charlotte

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Jw Marriott Charlotte

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Jw Marriott Charlotte

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Jw Marriott Charlotte

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Jw Marriott Charlotte

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 43 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable21 photos

    Jw Marriott Charlotte

    DOUBLE KING SIZE BED

    Room photos

    21 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Jw Marriott Charlotte

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    Jw Marriott Charlotte

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 35 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable17 photos

    Jw Marriott Charlotte

    DOUBLE TWO QUEEN BEDS

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 35 m²DBL.ST

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Jw Marriott Charlotte

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Jw Marriott Charlotte

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 35 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable15 photos

    Jw Marriott Charlotte

    DOUBLE Accessible

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Jw Marriott Charlotte

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Jw Marriott Charlotte

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE INNERQUADRUPLE • INNERQUA.IN

    Photos are not available for this room type.

    Jw Marriott Charlotte

    QUADRUPLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable19 photos

    Jw Marriott Charlotte

    DOUBLE KING SIZE BED

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Jw Marriott Charlotte

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Jw Marriott Charlotte

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Jw Marriott Charlotte

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Jw Marriott Charlotte

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Jw Marriott Charlotte

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 35 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable20 photos

    Jw Marriott Charlotte

    DOUBLE TWO QUEEN BEDS

    Room photos

    20 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Jw Marriott Charlotte

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Jw Marriott Charlotte

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 72 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable17 photos

    Jw Marriott Charlotte

    SUITE KING BED ONE BEDROOM

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    72 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    Jw Marriott Charlotte

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Jw Marriott Charlotte

9.4
Excellent
1,002 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
07 Aug 2026
Brad
Lll
10/10
Exceptional
05 Aug 2026
whit
The rooftop pool/ bar area was a great escape at the end of the day
2/10
Poor
03 Aug 2026
Ernest
Upon check in, I was informed our prepaid three night stay four two queen beds was canceled by the hotel. Our overnight flight arrived in the morning, and the prior night hotel stay was already prepaid. After our reservation was reinstated for the next two nights, we were assigned to a king room. My sister and I needed two beds. The hotel did not offer to move us into a different room after the morning checkouts. No attempt was made by staff to relocate us to another Marriott property with two queen beds. Initially, the staff made clear my payment for the entire stay was not refundable. The staff asked if I was a Bonvoy member, I confirmed that I was and provided them with the number. The staff did not offer an upgrade, which I would have paid for, to a suite where we’d both have a place to sleep. After the morning check outs and when no offers were made, we checked out. We checked into a different hotel with two queen beds and paid for the additional reservation.
I learned that Marriott has its own check in policies that differ from Expedia’s policies. Never during my extensive travels has my reservation been canceled when my flight arrived in the morning. I thought I was helping the hotel by prepaying for part of a stay even though I would not be there for the initial hours. Without prepaying for the space, our room of choice would not have been available after our overnight flight. This was by far the worst check in experience ever.
10/10
Exceptional
28 Jul 2026
Valerie
Hotel was in a great location, very clean, all staff was amazing. Overall awesome stay will be coming back again!
10/10
Exceptional
27 Jul 2026
Cynthia
Thank you Jw Marriott
Great experience me my family enjoyed our stay.
10/10
Exceptional
26 Jul 2026
Jesus Fernando
Great place! I loved the pool and the atmosphere. I would return to this place for sure!
8/10
Excellent
25 Jul 2026
Emily
The room smelled awful and had a wet spot in carpet and they moved rooms. The second room then had an apple juice bottle under the bed from the previous stay. The valet of the hotel is awful. Requested car 5 minutes before heading down and it took 45 minutes every time we requested car. They should not allow requesting cars as then cars are sitting there with no one waiting for them. The executive lounge breakfast was mediocre for a JW. Location is ideal.
10/10
Exceptional
20 Jul 2026
Yolanda
Staff was helpful and very kind. It was a very busy weekend with a huge concert lots of people and they handle everything smoothly even though it was crowded enjoyed our stay will definitely book when I visit Charlotte again.
10/10
Exceptional
20 Jul 2026
Gracie
Staff and amenities were excellent. Hotel centrally located to restaurants and activities.
Business
6/10
Pleasant
19 Jul 2026
Sam
1000/10 The rooftop staff, including Angel, Nico, Jared, and two other exceptional individuals (the hostess with long, beautiful locs and the tall, blond, bearded server), significantly contributed to a memorable birthday experience for me.

10 out of 5 star The front desk and housekeeping teams consistently delivered outstanding customer service, exceeding expectations.

High recommend A+++ Marcos and his Valet Services manager provided exemplary service, demonstrating remarkable efficiency and resourcefulness.

To the Administration: I recommend extending the valet lanes. The current landscape area, approximately 10 to 20 feet, could be re-purposed to alleviate traffic congestion and improve vehicle flow.

Regarding amenities, I believe bottled water should be provided at the rooftop bar, especially given the resort fee. It is inconsistent that bottled water is available in the gym but not at the bar.

I also request access to microwaves for guests. The current process, where staff must heat guest food in an undisclosed area, is inconvenient and could be improved by providing microwaves on each floor, perhaps alongside ice machines.

Implementing these three suggestions would significantly enhance the guest experience and yield a substantial return on investment. While i understand the need for cost management, these improvements, involving bottled water, microwaves, and an extended driveway, are highly achievable and would greatly benefit our guests.
Friends
10/10
Exceptional
19 Jul 2026
Michshann
No other comments
Family
10/10
Exceptional
18 Jul 2026
WILBERT
Clean
Partner
10/10
Exceptional
17 Jul 2026
Suwet
Exceptional staff and great property!
10/10
Exceptional
17 Jul 2026
Yinghao
Paying for valet parking is a bit of a hassle.
Self
10/10
Exceptional
13 Jul 2026
Demetrios
Great
Family_with_children
10/10
Exceptional
11 Jul 2026
Karie
.
10/10
Exceptional
06 Jul 2026
Dawn
We truly enjoyed our stay. The hotel is in an excellent location, with convenient on-site dining and beautifully maintained facilities. Everything was exceptionally clean, neat, and well cared for, creating a peaceful, quiet, and luxurious atmosphere throughout our visit.

Our room was spacious,elegant, and very comfortable, making it a truly relaxing experience. We appreciated the attention to detail and the overall sense of elegance the hotel provides.

This is definitely a place we look forward to staying at again, and we highly recommend it to anyone seeking a relaxing and luxurious hotel experience.
Partner
10/10
Exceptional
05 Jul 2026
Omoteniola
The staff was very friendly, courteous and just all around wonderful. Best experience I have had at a Marriot hotel so far. Very clean premises, pull out sofa ready to go for my kids, very fast service (when I asked for towels and toilet paper). Just an excellent experience!
Family_with_children
10/10
Exceptional
05 Jul 2026
Daniel
We had a wonderful stay! The hotel was beautiful, clean, and the staff was very friendly. Everything exceeded our expectations, and we would definitely stay here again. Highly recommended!
Family_with_children
10/10
Exceptional
05 Jul 2026
Katherine
This hotel has great customer service and the air conditioning system doesn't give you any problems. The mattresses were firm. My only complaint was that there isn't enough light in the rooms at night but overall this hotel's good reputation is well deserved.
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Javier Guzman
Very clean room we had an amazing time
Partner
10/10
Exceptional
03 Jul 2026
Ana Laura
Friendly and respectful
Partner
10/10
Exceptional
03 Jul 2026
Kirsten
The front desk staff was so helpful.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Michael
Always great to stay at the Marriott
10/10
Exceptional
02 Jul 2026
Monique
The hotel was amazing it had everything we wanted and needed.
10/10
Exceptional
29 Jun 2026
Candice
Amazing!! everything from the staff to the rooftop bar! I will definitely be staying there again
Self
10/10
Exceptional
29 Jun 2026
Whitney
Great restaurant choices; great pool. Clean and luxurious. Highly recommend.
Partner
10/10
Exceptional
28 Jun 2026
Kimberly
Clean room. Elevated.
Partner
10/10
Exceptional
27 Jun 2026
Gary
Staff and room also restaurant was amazing
Partner
10/10
Exceptional
26 Jun 2026
Catharina
Great location. Concert in the Stadium was only three blocks away. Easy walking distance. Aura on Fifth floor was lovely. The city was beautiful to see from this vantage point. Rooms were spacious and beds very comfortable. Would definitely stay here again.
Friends_and_family Friends
10/10
Exceptional
25 Jun 2026
Donald
The staff was absolutely incredible. We had never been to Charlotte and the staff helped us navigate the area and the activities around us.
Partner
10/10
Exceptional
24 Jun 2026
Deborah Ann
Terrific
Business Family_with_children
10/10
Exceptional
21 Jun 2026
John
Easy valet drop off and checkin. Loved the efficient elevator system, which resulted in less waiting. Bar and restaurant staff were great. Breakfast was delicious!
Partner
10/10
Exceptional
16 Jun 2026
Jennifer
The staff was wonderful.
Self
10/10
Exceptional
15 Jun 2026
Lisette
The room was beautiful and the amenities were great. Really wanted a weekend to spend with a hotel that had a pool and this met all expectations
Partner
10/10
Exceptional
15 Jun 2026
Stephania
Amazing place to stay
10/10
Exceptional
10 Jun 2026
James
Very much enjoyed the stay. The views from the rooms are outstanding and the staff was very friendly.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Maria
Great hotel, friendly staff. Will definitely stay again when in town.
Family_with_children
6/10
Pleasant
08 Jun 2026
William
The valet parking was a major disappointment. The app was unclear an each time did not communicate to the valet. Had to wait 15 minutes + for our car to
10/10
Exceptional
28 May 2026
Natoya
Amazing stay in the king room!
Self
4/10
Poor
27 May 2026
Luka
No mini bar in the rooms! Corner rooms (like 1007) get so much light from the outdoor neons located on the hotel building.
Self
6/10
Pleasant
24 May 2026
Karl
I’ve stayed in much better JW Hotels. It’s ok but essentially a basic hotel room with nicer finishes (bathroom and so on). I reserved a concierge level room but then wasn’t given one. Was given concierge lounge access but only found it useful for diet cokes. An ok JW in an ok area.
Self
10/10
Exceptional
21 May 2026
andranik
Best place to stay in Charlotte
Friends_and_family Family
10/10
Exceptional
18 May 2026
Carl
Nice experience. My first time in the city for a business meeting and will always stay there when I'm in town.
Self
10/10
Exceptional
17 May 2026
Mikayla
Lack of microwave and mediocre breakfast were fairly disappointed however the overall stay was fantastic!
Friends
10/10
Exceptional
17 May 2026
Amy
The lady at the desk thoroughly explained all of the amenities included in our stay. That was super helpful because last time I missed out on credits to the restaurants because it wasn’t thoroughly explained as it was this time. I really appreciated all of her assistance and friendliness while checking in. We will definitely be back.
Partner
10/10
Exceptional
12 May 2026
Danny
Everything was great
10/10
Exceptional
11 May 2026
Brian
This hotel is amazing! The staff were always helpful and friendly. Spacious, clean rooms with amazing showers, comfortable beds, and good TV selections. Dean's Italian Steakhouse has delicious offerings and the vibe at Aura was great. Definitely worth every dollar!
Business
10/10
Exceptional
10 May 2026
Terrence
Overall Great Service
Family
10/10
Exceptional
07 May 2026
Dennis
-
Partner
10/10
Exceptional
05 May 2026
Christina
New view
10/10
Exceptional
03 May 2026
Kristen
Fantastic stay. Amazing front staff helped me make a memorable weekend for my husbands 40th birthday. A sweet note in our room with a birthday treat was above and beyond as well! Thank you
Partner
4/10
Poor
01 May 2026
Peter
The new building looks great but it’s lots of plastic and polyester, cheap.
The worst feature was the parking garage which is not part of the hotel, so you can’t simply quickly collect your car. You need to text, give your complete information- name, room, email, address, 2 verifications before you get the car, which arrived with the hood opened. tab -$50.
Self
10/10
Exceptional
25 Apr 2026
Jonathan
As always an amazing stay. Stay here once per year and will continue to. Fantastic staff, comfortable room and bed. Great location.
Self
8/10
Excellent
25 Apr 2026
Jonathan
The location was great, most everything in Uptown was within walking distance. Dean's Steakhouse is top tier, regardless what time you visit you can get a good meal there. The staff were super friendly and helpful when I realized I had forgotten an essential at home.
Self
10/10
Exceptional
20 Apr 2026
KENNETH
Concierge lounge is outstanding
10/10
Exceptional
20 Apr 2026
Hélène
Only one night… for sleep
No specific comment
Self
10/10
Exceptional
19 Apr 2026
Leslie
Was there for a concert at BOA- could not have asked for a better experience! Wouldn’t stay anywhere else.
Partner
10/10
Exceptional
13 Apr 2026
andrew
Excellent room!
Partner
10/10
Exceptional
09 Apr 2026
stephanie
Everything was great would recommend and I would definitely stay there again.
10/10
Exceptional
05 Apr 2026
Maritza
An exceptional stay. We will come back!
Partner
10/10
Exceptional
04 Apr 2026
Leanne
Liked the pool, the variety of upscale restaurants on site, staff was very friendly and accommodating, great location.
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Heidi
Great location. Modern amenities and good food!
Partner
10/10
Exceptional
29 Mar 2026
Pamela
Wonderful place to stay
10/10
Exceptional
25 Mar 2026
Lloyd
It was absolutely fantastic! I will be staying again!
Partner
10/10
Exceptional
23 Mar 2026
Yohlman
Everything was on point. Great place to stay!
Self
10/10
Exceptional
22 Mar 2026
Allison
The staff was excellent throughout the property. Room service and food eaten at Deans exceeded my expectations. My only criticism is the lounge area in the Spa. I purchased the Spa package with lunch served so I was there a few hours. There are only a few chairs in the waiting area I expected it to be bigger for JW. I also had to eat my lunch on my lap, that was disappointing. May I suggest since the lounge area is so small, give spa guests access to the other amenities; pool/gym. That way everyone isn’t sitting together the entire time. That would enhance the spa experience. Other than that it was an amazing weekend stay.
6/10
Pleasant
21 Mar 2026
Jaswinder
Food as promised was not delivered for long time
10/10
Exceptional
17 Mar 2026
Christian
Stay here was amazing 100 recommend
Partner
10/10
Exceptional
16 Mar 2026
Gina
We got in late, our flight canceled, had no toiletries, the MOD brought up to
Our room a toothbrush, toothpaste and mouthwash. So appreciative.
Friends
10/10
Exceptional
15 Mar 2026
danielle
Excellent property wasn’t a fan of the large incidental hold per day not described here but dealt with it. Very upscale and modern property loved everything. I’m not sure if hotels think about putting guests with young children on lower flooors but it should definitely be a thing, i didn’t get much sleep
Self
10/10
Exceptional
10 Mar 2026
Tequila
The room was very clean. Spa experience was great! Deans and Aura rooftop great staff. Executive lounge staff was excellent as well!
Friends_and_family Friends
10/10
Exceptional
08 Mar 2026
Chase
Staff went above and beyond!
10/10
Exceptional
08 Mar 2026
John
Staff was amazing!
10/10
Exceptional
07 Mar 2026
Cristie
Perfect stay with great views and amazing food
Self
10/10
Exceptional
01 Mar 2026
Jessica
Excellent service!
10/10
Exceptional
01 Mar 2026
Jennifer
Hospitality was excellent
10/10
Exceptional
27 Feb 2026
Janet
Perfect in every way!
6/10
Pleasant
24 Feb 2026
Lissa
Because of the much higher price than Hilton, my expectations were high! Room was too dark! When I asked to switch, I was told they are all the same. It felt claustrophobic and I could barely see to put on makeup. The other huge disappointment was the bed. They are all temperpedic but way too firm! Extremely uncomfortable. Finally, there were nail clippings left on the
desk chair.
Self
10/10
Exceptional
24 Feb 2026
Jennifer
Great hotel and location!
10/10
Exceptional
22 Feb 2026
Kris
Yes
10/10
Exceptional
19 Feb 2026
Gregory
Excellent
Partner
8/10
Excellent
16 Feb 2026
Yvonne
Valet needs some work
Leisure Partner
10/10
Exceptional
15 Feb 2026
Anthony
Amazing service from beginning to end. Everyone was helpful and great
Leisure Partner
10/10
Exceptional
15 Feb 2026
Cole
Service was great!
6/10
Pleasant
15 Feb 2026
Tanya
The room was great, but there were no luggage carts available. Due to not using valet me and my 7 year old had to carry all our bags from the parking garage (which is not included in the stay and a pretty long walk) to the hotel by ourselves. There weren’t any carts even when checking in at the desk.
10/10
Exceptional
13 Feb 2026
Kellie
We could not have had a better stay! Staff was great. We had a terrible experience with American Airlines, several late and cancelled flights on our way to the Bahamas, thank goodness we were able to salvage our vacation by staying at the JW. They even supplied goody bags to try to supply everything we were missing in our luggage.
Leisure Family
6/10
Pleasant
10 Feb 2026
Henry
The high room rate, along with the unnecessary incidental and parking fees, is simply unjustifiable and significantly diminishes the overall experience.
Business_and_leisure Self
10/10
Exceptional
06 Feb 2026
Samuel
Yes
10/10
Exceptional
03 Feb 2026
Rachel
Clean rooms, wonderful staff, comfy beds and great dining options!
Partner
10/10
Exceptional
03 Feb 2026
Victor
The staff was great!
Business_and_leisure Family
10/10
Exceptional
02 Feb 2026
JAMES
Staff very courteous.
Self
10/10
Exceptional
31 Jan 2026
Mark
We were stuck overnight in Charlotte unexpectedly given the canceled flights due to weather. We booked three rooms, knowing we would not find a flight until the next day. Our luggage was lost and we literally had only the clothes on our backs and a few other items. We had already been traveling for almost 24 hours.

The front desk person (Keisha?) was AMAZING. She sympathized with our situation. Knowing we were exhausted, needing a drink, then bed, she noted two bars were open at the hotel and we had our three rooms adjacent in no time.

After having some wine, I asked if there was a pantry, sundry shop, or nearby convenience store to get toiletries. It was below freezing and coming from the Bahamas, no warm clothes. She asked me to wait back in the bar. She arrived a bit later with a medium sized bag, full of essential toiletries for the seven of us. We were so thankful.

All staff was amazing, including bar and valet staff. We would have liked to explore more but getting home was our first priority.

Great job making all of us feel relaxed and welcomed. Thank you
Friends_and_family Friends
10/10
Exceptional
25 Jan 2026
Melissa
Room was spotless! Everyone was so nice
10/10
Exceptional
22 Jan 2026
Courtney
Everything was absolutely beautiful and amazing.
10/10
Exceptional
20 Jan 2026
Sean
April (Front Desk),

Was very welcoming at check in...I appreciated the warm acknowledgement! I'll return to the hotel for future stays when visiting Charlotte, NC.

Sean Merritt
Business Self
2/10
Poor
18 Jan 2026
Suzy
Valet is a nightmare from the first day. They lost our car and I had to go up with them after 30 minutes to try and find it. I finally found it. They apologized and said that they wouldn’t charge us for the issues. I literally just got charged the full amount. They also said they would give us points for the issue and I haven’t been able to reach management to confirm since we left. I emailed them to call me and still no call. We finally got our car back after 45 minutes and me physically finding it and demanding they bring up all the Kia keys so I could finally leave.
10/10
Exceptional
18 Jan 2026
Tarhran
Best hotel experience of had in a long time! The service, the decor and the ambiance were perfect. Thank you!
Business_and_leisure Family_with_children
10/10
Exceptional
15 Jan 2026
Kirsten
The room was very clean, hospitality top notch, and food was excellent. I appreciated the complimentary champagne for a special occasion and assistance with bags. More vegan options would be appreciated.
Leisure Partner
10/10
Exceptional
15 Jan 2026
Dave
Most friendly and respectful staff I have ever encountered. Beautiful building nice gym
Partner

Location & surroundings

Jw Marriott Charlotte
600 S College St, Charlotte, United States

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Jw Marriott Charlotte

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