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Sleep Inn Airport - Billy Graham Parkway

Charlotte - NC · United States

701 YorkmontView location

6.4/10Good1,000 Reviews
Cleanliness6.2/106.2
Service7.2/107.2
Comfort6.6/106.6
Condition6.0/106.0
Neighborhood7.8/107.8
Amenities6.0/106.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sleep Inn Airport - Billy Graham Parkway

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Dream better at the upgraded pet-friendly Sleep Inn Airport-Billy Graham Parkway hotel in Charlotte, NC.

We are near the Charlotte Douglas International Airport, which we provide free transportation to and from, Billy Graham Library, Bank of America Stadium and the Carowinds Theme Park. Additional amenities include free WiFi, free ample parking, free hot breakfast, a fitness center and an outdoor pool.

Your guest room is a simply stylish sanctuary that lets you unwind and sleep soundly. It features a refrigerator, microwave, coffee maker, hair dryer and an iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

A stay at Sleep Inn Airport - Billy Graham Parkway places you in the heart of Charlotte, a 4-minute drive from Billy Graham Library and 7 minutes from Bank of America Stadium. This hotel is 4.7 mi (7.6 km) from Spectrum Center and 5.2 mi (8.4 km) from Truist Field.

Make yourself at home in one of the 79 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 7:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 27 Pet max weight (per pet) in lb is 60 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 150.00

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to September.
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 30.00 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Renaissance Park 1.8 km / 1.1 mi
Charlotte Regional Farmers Market 2.1 km / 1.3 mi
York Road Community Park 2.2 km / 1.4 mi
Billy Graham Library 3 km / 1.8 mi
Tyvola Square 3.2 km / 2 mi
Sonesta Charlotte Lower South End 3.2 km / 2 mi
Park Road Park 6.2 km / 3.9 mi
Freedom Park 6.7 km / 4.2 mi
Harvey B. Gantt Center for African-American Arts + Culture 6.8 km / 4.2 mi
The Green 6.9 km / 4.3 mi
Bechtler Museum of Modern Art 6.9 km / 4.3 mi
Charlotte Convention Center 6.9 km / 4.3 mi
Mint Museum Uptown 6.9 km / 4.3 mi
Charlotte City Center Visitor Info Center 7 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Number of floors (main building): 3
  • Single rooms: 32
  • Double rooms: 40
  • Junior suites: 2
  • Accessible rooms: 5
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 34 more facilities & services
  • Small pets allowed (under 5 kg)
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • GardenExtra charge
  • Gym
  • Newspapers
  • Luggage room
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Parasols
  • Hot tub
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • Golf
  • Tennis
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Sleep Inn Airport - Billy Graham Parkway

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Sleep Inn Airport - Billy Graham Parkway

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Sleep Inn Airport - Billy Graham Parkway

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Sleep Inn Airport - Billy Graham Parkway

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Sleep Inn Airport - Billy Graham Parkway

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 27 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Sleep Inn Airport - Billy Graham Parkway

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Centrally regulated air conditioning
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Pay movies
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 12 m²SUI.NM-6
    SUITE NON SMOKINGPhoto unavailable4 photos

    Sleep Inn Airport - Billy Graham Parkway

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-6

    Room amenities

    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sleep Inn Airport - Billy Graham Parkway

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Sleep Inn Airport - Billy Graham Parkway

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Sleep Inn Airport - Billy Graham Parkway

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 27 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable3 photos

    Sleep Inn Airport - Billy Graham Parkway

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Cable TV
    • Satellite TV
    • Desk
    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Pay movies

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 27 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Sleep Inn Airport - Billy Graham Parkway

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Hairdryer
    • Cable TV
    • Satellite TV
    • Desk
    • Pay movies
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sleep Inn Airport - Billy Graham Parkway

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sleep Inn Airport - Billy Graham Parkway

6.4
Good
1,000 Reviews
Cleanliness
6.2 /10
Service
7.2 /10
Comfort
6.6 /10
Condition
6.0 /10
Neighborhood
7.8 /10
Amenities
6.0 /10
100 reviews shown
4/10
Poor
29 Jul 2026
Jason
Shower dripped all night, could hear it even with the bathroom door closed. Floor had spots and stains. Some kind of white film/dust behind and beside the furniture. On top of that, I got hit with a $50 deposit that I assumed would be refunded after checkout. Wrong. So over all almost $200 for what I thought would be a $100 one night stay.
2/10
Poor
20 Jul 2026
Crystal
We book here because most of the other hotels was sold out or ridiculous over pricebecause we were going to the asha concert on
2/10
Poor
19 Jul 2026
Erica
There were holes in the wall. The bathroom shower was dirty. The phone did not work. The staff was not solution-based. The breakfast was subpar. The bed linen was clean. No soap of any kind or wash cloths. I will never sleep here again.
4/10
Poor
18 Jul 2026
Koushik
Room was very dirty, lights were not working initially then needed to report. Smell like fish as soon as you enter in the room. Breakfast was reasonable, clean and enough. Parking lot was dirty, property definitely needed a regular maintainence for cleanliness.
Family_with_children
2/10
Poor
18 Jul 2026
Philanna
Room has splotchy paint and drywall mud unfinished , broken pictures, stained walls, dirty old carpet, the door latch was broken and reported to the desk manager and he did nothing despite telling him that we felt unsafe. He claimed he would come and see it, but never showed up nor his assistant. Bedding had holes in it. When we entered, the air conditioning was not on on the main parts of the hotel. I reported to the property manager and it was turned on. Then it was turned off again when we got up the next day. Quite disappointed with the appearance and lack of upkeep of the property. The male property manager on duty was absent from the desk when we arrived and seemingly indifferent to our concerns. For the price of the room, I thought I would get what was advertised, but did not at all.
Friends_and_family Friends
2/10
Poor
18 Jul 2026
Rhonda
Awful! Dirty room, dirty hotel, dirty lobby, dirty parking lot. Pool filled in. Bathrooms next to the ice machine had codes to get in and there was urine in the floor at the ice machine. Breakfast was only bread and muffins, but given the state of the nasty hotel, we didn't touch any of it. Desk clerks vague and not helpful. No ice bucket in the room. Fork stuck in the drain of the sink of the room, hair in the shower, no vacuum has touched that room for a while. Don't waste your money!
Partner
2/10
Poor
17 Jul 2026
Cherry
Stayed in loads of Sleep Inns and they're basic but fine. THIS ONE IS DREADFUL. Stained beds, carpets hadn't been cleaned and were old and stained. Had to argue for water as the tap didn't work. And we weren't given the room we actually booked. Awful, everywhere else was booked up so we couldn't move hotels. Just had to get up early and leave.
Partner
2/10
Poor
16 Jul 2026
Kelley
Do not stay here! I booked in error *totally my fault-not Expedia. Nasty carpet, sink cracked, pool is filled in. They are patching and sanding some walls so there is Sheetrock dust everywhere. Bugs in the light fixtures. Lamps not working. Just dirty. I have itched since I stayed -all in my head but still…..only positive I can say is we had a brand new installed shower so it was clean. Was expensive for a roach motel
Partner
2/10
Poor
12 Jul 2026
Brad
Poor all around. Not clean, unfriendly service, lots of maintenance issues needing attention. Beds need to be replaced-stained mattress sides and floors so nasty I didn’t want to walk in there without shoes. Paint peeling in the bathroom and shower pan cracked. Would never consider another stay there.
Family_with_children
2/10
Poor
22 Jun 2026
Paula
Este hotel no deberia ni existir lo utilizamos por urgencia porque la aerolínea tuvo un retraso y era de los pocos hoteles con ocupación disponible pero terrible todo allí, no se lo recomiendo a nadie.
2/10
Poor
15 Jun 2026
Shari
Property was dirty, smelled and had bugs. There was no pool. It was filled with dirt. The staff was not helpful at all.
Friends_and_family Family
2/10
Poor
12 Jun 2026
Jeff
Smells like weed , parking lot is sketchy with people hanging out in the back. No ice bucket and refrigerator and tv didn’t work. No toilet tissue holder. Loud music from guests across the hall. Didn’t stay the night. Counted our losses and moved on.
Partner
2/10
Poor
12 May 2026
Jeff
Place is a flop house. DO NOT STAY THERE!!! Unkept rooms and buildings. Place is disgusting
Self
2/10
Poor
07 May 2026
Adrian
The room was clean but the elevator and the areas were dirty, the didn’t have breakfast
Partner
4/10
Poor
25 Apr 2026
Oliver
Dirty and Old
2/10
Poor
20 Apr 2026
David
The property was horrible i had to switch rooms 3 different times to get some what of a decent room there was stains on the walls and ceilings the bed was hard i would never go back the carpet was dirty it was holes in the walls it was terrible stay
Partner
4/10
Poor
19 Apr 2026
Corei
There was mold all over the bathroom ceiling and the bathroom door wouldn't slide shut. It was stuck
Friends_and_family Friends
2/10
Poor
19 Apr 2026
Molly
The parking lot had at least a quarter of the spots taken up by shipping containers and piles of construction debris and trash. The staff was less than welcoming. The second floor hallway had trash throughout the corridor and reeked of cigarette smoke, as did our room to a lesser degree. The bedspread and the upholstered chair both were stained in our room. One outlet on the wall was blown out and the wall around it was black. The lamp on one bedside table was broken with the lampshade just hanging limp from the top. The light above the sink did not work and the shampoo provided had already been half used. I stayed here in 2019 and had a much different experience. This hotel has majorly gone down hill since then.
Partner
6/10
Pleasant
06 Apr 2026
Jose Daniel
Hay mucho mal olor y todo esta terriblemente sucio.
Family_with_children
4/10
Poor
04 Apr 2026
Justin
Felt about as safe as a half way house
Self
4/10
Poor
16 Mar 2026
Steve
Arrived at breakfast approximately 20 minutes before it ended. Egg “patties” were burned along edges and sides. Very limited on bread choices. Sausage was gone ( some was brought out when I was ready to leave the area) coffee basically brown water. Toilet floor flange leaked Sink stopper did not work. I reserved a king bed and was put in a queen. Disappointed
Partner
4/10
Poor
08 Mar 2026
Natasha
There were no curtains in the room. There were a lot of lights around the property, making it impossible to sleep. The walls were dirty, but the bed was comfortable.
Friends_and_family Family
8/10
Excellent
06 Mar 2026
Terra
The only thing is that the breakfast is not for me
6/10
Pleasant
22 Feb 2026
Rachel
The room was smelly; the toilet leaked around the base when flushed too often; the room was full of stains. The WIFI never worked as promised. The ONLY bright spot was Guy who both checked me in upon my arrival and departure.
Self
2/10
Poor
21 Feb 2026
Allison
Our room was absolutely disgusting. Black hand prints on the wall, burn holes in all the blankets, mold growing on the AC, hair on the toilet (not head hair), sticky black substances on the carpet, marijuana smell in our room. Dirt on the walls, left over trash. Went to get my deposit back and explained the room was dirty, the night shift desk worker offered no apologies just acted very rudely because I asked for my money back. We didn’t even stay in the room 5 minutes!
Partner
2/10
Poor
16 Feb 2026
Tameka
My husband and I were both cut above our ankles by a the bed rail; my husband’s wound being more extensive. The front desk did not offer first aid. I had to clean them with just soap and water. We are both swollen in the area. Very sketchy people in and out all times of night, the light fixture didn’t work above the mirror to get ready for the day. Oh, and the toilet backed up on the last night, with no one to help. The sweet lady that does breakfast went up to fix it. She was a joy! Breakfast was good, room was clean. Will not be going back!
Leisure Partner
8/10
Excellent
02 Feb 2026
Judith
Room was clean but found a live roach on my night stand. No other problems.
10/10
Exceptional
13 Jan 2026
Juan carlos
Perfect ⭐️⭐️⭐️⭐️⭐️
Self
10/10
Exceptional
12 Jan 2026
Juan carlos
Super quiet place and very clean
2/10
Poor
11 Jan 2026
Charles B
The room had no amenities except for a Fridge and Microwave no Iron or Board rooms shower switching knob was nor working properly, room wasn't smelling good
Business_and_leisure Family
2/10
Poor
02 Jan 2026
Antoine
This property is the worst property I’ve ever stayed at
8/10
Excellent
21 Dec 2025
Aura
Polite staff,
8/10
Excellent
06 Dec 2025
Terra
They had to issue me a new room for a non clean room.
Business_and_leisure Self
10/10
Exceptional
04 Dec 2025
Kendreah
Thanks
Business Family
6/10
Pleasant
14 Nov 2025
Tevin
Parking was good.
Business Self
2/10
Poor
08 Nov 2025
Anastasia
Yes to all
Friends_and_family Family
4/10
Poor
04 Nov 2025
Ashley
Room smelt terrible and overall didn't feel clean. The area was sketchy, also.
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Danny
None
Leisure Self
8/10
Excellent
02 Nov 2025
Terra
Clean room
4/10
Poor
27 Oct 2025
Maria
It didn't feel feel at all.
2/10
Poor
23 Oct 2025
Bernard
Parking was safe but breakfast was very limited. We paid $50.00 for incidentals, upfront for each room, but never got the money back at check-out, although we left the rooms in excellent conditions, it was just stollen from us.
Leisure Family
8/10
Excellent
17 Oct 2025
Rebecca
The location was very convenient to downtown, at a reasonable price. The room was neat and clean, and the bed was very comfortable. Also had a nice hot shower with great water pressure. For breakfast, I had a sausage link and what looked like a patty version of a scrambled egg---two of them---which tasted pretty good.
They also had some mini muffins and the option to make fresh waffles---which I did not try--since I need to avoid wheat when possible. They also had the option of juices, coffee, & tea. I would have liked to see some fruit options....not sure if they offer that, but did not see any. The staff was very nice, and the parking area was well lit at night---easy to get in and out of as well.
Business Self
2/10
Poor
11 Oct 2025
Richard
Room was filthy and had roach in it. Poor customer service and unbelievable that they are still open with the condition of the place.
Business Family
6/10
Pleasant
08 Oct 2025
Sophia

Okay if one night

I will not come back too stay. I had ti ask for an iron and board. It was not in the room. Then I had to ask for a bucket for ice which there was none. I was given a bag. There was holes in the comforter. Overall stay was manageable but will not comeback.
Friends_and_family Friends
4/10
Poor
29 Sep 2025
Ramon
Dirty
10/10
Exceptional
25 Sep 2025
Isaac
Awesome
8/10
Excellent
10 Sep 2025
H.E.
Please recognize the staff for providing excellent customer service. I had to use my own Verizon hotspot due to the terrible internet connection provided by Sleep In. There needs to be better lighting in the bathroom area.
Business Self
8/10
Excellent
04 Sep 2025
Henry
The Staff provided excellent customer service. Sleep Inn does need to work on the internet for their smart tvs. I had to use my own Verizon Hotspot in order to for the smart tv in my room to work. The lgiht bulbs in the bathroom area in my room need to be replaced.
Business Self
4/10
Poor
27 Aug 2025
Sean
carpeted floor in the room was sticky. Holes in the dry wall and the show surround. Just rough in general, but low cost so I guess there's a tradeoff.
8/10
Excellent
17 Aug 2025
melissa
nice rooms
Leisure
2/10
Poor
16 Aug 2025
miranda
This property is filty, the staff is very unprofessional, the room is very dirty and smelled of mildew. The carpet in the halls and room is visible old and dirty, it smelled. The breakfast was a choice of bread or waffles only. The people hanging aroymd the property looked questionable and homeless and smelled like it too. This is overall the WORSE hotel i have ever stayed. SHAME IN EXPEDIA FOR HAVING THIS HOTEL ON THEIR SITE!!!!!
2/10
Poor
10 Aug 2025
Tye
Management staff horrible. Harassment from the manger on duty the morning of Aug 9, very Unprofessional..I was fixing my hot breakfast and proceeded to cover up and go wash my hands manager attack me verbally assuming I was taking food to room..situation diffuse itself later I went to checkout manager brings up the issue again blaming me for taking food to room when clearly i didn’t. The manager began harassing me again stating that she was told I took the food upstairs. Once I prove that wasn’t the case she decided to change the tone in voice about the situation….it was a VERY bad experience of unprofessional and harassment I will never book at that place again!!!!
Leisure Family_with_children
6/10
Pleasant
31 Jul 2025
Kirstin
Front desk needs to be happy and welcome us. Girl on our last day was. Smell of week in stairwell.
Business Partner
2/10
Poor
27 Jul 2025
Olga
Hotel needs MAJOR Reno. Walls are falling apart, carpet is HORRIBLE with wholes, blanket looks like 100 years old
6/10
Pleasant
12 Jul 2025
Verified traveler

If you need rest, it's an ok place to stay

Service was outstanding. Hotel staff were very nice and answered any questions I had about the area. I was there for a doctor's appointment and business meeting. The cleanliness could have been better.
Business
2/10
Poor
29 Jun 2025
Mitchell
The room was extremely dirty and run down. There was a dead roach, stains on the walls and lamp shades, exposed wiring, a hole in the shower, leaky sinc, and many other issues. The staff said we could have a late check out but knocked on our door several times before the agreed upon check out time. Horrible experience!
Leisure Friends
10/10
Exceptional
27 Jun 2025
Aaron
Nice one night stay necessary after American Airlines cancellation disaster.
4/10
Poor
26 Jun 2025
ana
was filty, all trash were out on hallways, f. desk clerk was not a customer service employee.
Leisure Partner
10/10
Exceptional
24 Jun 2025
Taylor
Great experience
Friends_and_family Family
2/10
Poor
12 Jun 2025
Jennifer
picked this one with my son and friend because it advertised a pool. Pool looks like it had not been used in years. Property was run down, dirty, there were holes in the walls, halls and rooms smelled of smoke, broken furniture, tv had cracks in it, hairdryer almost caught on fire, microwave didn't work. The toilet overflowed on my son, maintenance brought plunger to unclog, left plunger I assume in case it clogged again I could unclog myself, I used every towel in the room to soak up water from toilet overflow, returned to room hours later all the toilet water soaked towels were still on the floor, had to remove them to the hall myself and go get fresh towels. Most of the staff was rude, with the exception of one or two.
Leisure Family
2/10
Poor
08 Jun 2025
Rachel
We checked in after 9pm and The smell in the entire hotel was horrible. Our room smelled terrible and was \"clean\" but still looked and felt dirty. Staff at the front desk at check in was rude and intimidating.
Leisure Family_with_children
2/10
Poor
02 Jun 2025
Kristin
This hotel is a dump. There was mold and grime around a slider door to the bathroom, which all look like a makeshift bathroom out of a closet and no handle to get out of the bathroom. It looks like they took a storage room and made it into a hotel room, but I didn’t see the other rooms to know for sure. There were two holes in the bathroom wall. There was no cable for the room telephone in case there was an emergency was not able to be used the wall hair dryer was broke and didn’t turn on the swimming pool was tarp down with cigarette, lighter and rocks thrown on the tarp, they were piles of cardboard boxes inside the exercise room that the door was locked, reminds me of a storage unit. The staff was not friendly acted like as if we didn’t exist walking in for the first time they had people hanging out in the common area, like as if they were friends with those people on a personal level, the breakfast was disgusting and cold, there was no toilet paper in the room and the only person that was friendly was the cleaning lady it is the nastiest hotel I have ever been to. It’s the only hotel that was the nastiest I’ve ever been to.
Leisure Family_with_children
8/10
Excellent
01 Jun 2025
N.S.G.
This hotel was very close to our concert. It was clean and very affordable. Sabrina was a great employee to have there at the time. She was very nice . The pillows were small squares which looked a little bit funny but they were so comfortable!! The square shape was a non-issue!
Partner
2/10
Poor
28 May 2025
Rosaetta
Dirty and nasty. Old property needs to be torn down and replaced or remolded. Bed linens supposed to be white which was brown and the mattress full of stains. The blanket on the beds had holes in it and almost in shreds……just filthy!!!!
6/10
Pleasant
21 May 2025
Jessica
Staff at check in was unfriendly.
Large cockroach running through lobby.
Everything was very worn/low quality
Partner
10/10
Exceptional
17 May 2025
Jeannie
The room was dirty and the walls beside bed had spit running down, the commode had poop on it. Will not recommend to anyone or stay here again
Leisure Pet
10/10
Exceptional
10 May 2025
Raheim
Love it
2/10
Poor
06 May 2025
Graciela
So when we got there, everything was fine. There was no problems. All the transactions went through and stuff but when we got to the room, the room looked nothing like the pictures. It was a non-smoking room and it smelled like smoke. Also, the AC wasn’t working the walls were dirty. The mattresses were too. It was a I went in and step back out moment I asked for a refund and I’m still waiting on it.
Business_and_leisure Family
4/10
Poor
26 Mar 2025
James
Paint peeling from the ceiling. The TV is dusty and doesn’t work. The refrigerator doesn’t work. Unsatisfactory in my book.
Business Self
2/10
Poor
17 Mar 2025
Chris

Avoid this place

The hotel was extremely run down, the room was in shambles. The smell of Marijuana was unbearable and the breakfast was simply embarrassing.
Friends_and_family Family
4/10
Poor
16 Mar 2025
Kerri
Bedding is all stained curtains are falling down rugs are dirty and bathroom fan sounds like a car exhaust it’s extremely loud. Bathroom pocket door doesn’t close. Pictures on the wall are broken.
Business Self
2/10
Poor
07 Feb 2025
Alaysia
I wouldn’t suggest this motel to anyone it was very smelly and have homeless people in there look like drug users as well. Didn’t feel comfortable so I got dressed for a concert and come back and check out mind you I was three hours away from home got on the rode at 12 am because I wasn’t feeling the vibe. And not to mention the pillows cases looked dirty and I wasn’t laying my head on them pillows. Guys standing outside as we walking up i would never stay there I don’t care what the occasion is
Leisure
10/10
Exceptional
13 Jan 2025
Keisha
Everything
Leisure
6/10
Pleasant
11 Dec 2024
Gerard

Could be run better

Walked outside grounds of hotel trash everywhere. Not so friendly staff breakfast was not very appealing
Partner
8/10
Excellent
08 Dec 2024
Solomon
So many noise and areas around it
10/10
Exceptional
01 Dec 2024
Kevin
Nice, convenient location. Friendly staff.

Property / rooms need some updates, but overall a nice stay.
Leisure Family
4/10
Poor
30 Nov 2024
Tiara
wouldn’t go here again the indian guy behind the desk racial profiled me
Leisure Family_with_children
8/10
Excellent
23 Nov 2024
Angela
The first thing that greeted me when I stepped out of my car was the very strong smell of weed in the parking lot. People standing around outside made me feel a little unsafe. The parking lot is not well lit. The person who checked me in had very little English skills and struggled a little with the check-in. The room was okay. It was clean enough although a little rundown. When it was time to check out the morning person had locked herself out so I had to let her in the lobby door and take her word for it that she worked there. The upside is that it's very convenient to the airport although you can hear the planes taking off all night if you're sensitive to that. But for $90 it was a decent stay
Business Self
2/10
Poor
09 Nov 2024
Darcy
For a non-smoking property there had to be lots of smoking. Whether it be weed, cigarettes, or crack. The mold on the walls was a unique feature. The spider webs and the dust caught in them also added to the ambiance. The dusky muskie smell of the room along with the furniture that has definitely been past its prime or pulled out of a dumpster set the time for the property. The bedding looked nice but there was no trust in it being clean as nothing else was. I was shown a second room, however I could not even enter as the mold made my allergies and asthma kick in to the point where my eyes were watering and I could not breathe. They also misrepresent their price as they ask for additional funds when you check in. For What they were asking with the additional funds. There's plenty of nicer hotels in the area that have breathable air, furniture that isn't falling apart clean sheets and a shower with no mold. Actually it's several hours later and I'm still having difficulty breathing even with my inhaler. Oh, and the check-in person was seemed annoyed that he had to check in a person. He didn't even say hello when you walk up to the desk.
Leisure Family
2/10
Poor
03 Nov 2024
Khiry
Tv was broke upon arrival, was fixed pretty fast. Fridge was not plugged up. Light over the mirror did not work, shower had a hole in the floor sheets had holes carpet had stains the wood was peeling off the furniture and room smelt like animal piss. I would got a room somewhere else but every was booked up
Leisure Self
6/10
Pleasant
03 Nov 2024
Jennifer
Water not hot enough in bathroom, wrinkled sheets, bathroom light switches tricky to operate, sketchy parking lot/surrounding area
Leisure Self
2/10
Poor
27 Oct 2024
Robert
Id rather sleep in my car
4/10
Poor
27 Oct 2024
Igor
Property is old. The hotel lobby, elevator and rooms smell bad. Says none smoking but the whole property smells like cigarettes. The shower had a big hole in the bottom(don’t mean the drain)
Business_and_leisure Partner
2/10
Poor
24 Oct 2024
Lisa
Would not stay here again.
Leisure Friends
2/10
Poor
22 Oct 2024
Herbeto
Bed bugs, toilet leaking water from below, tattern blankets, smelly room.
2/10
Poor
20 Oct 2024
Daniel

Shut this place Down

This hotel should be closed. It looks like it is falling apart and stinks. We left immediately and did not even set our stuff down. Nothing clean. 10/10 reviews must be Ai generated. Stay away.
Friends_and_family Family
10/10
Exceptional
20 Oct 2024
Kalethea
My stay was definitely peaceful. Ms.Sabrina is excellent and has great customer service skills, Also very professional. There was an issue with the system far as my money, Ms. Sabrina made sure that I got my money back with ease.
Business Self
10/10
Exceptional
18 Oct 2024
Kalethea
Ms. Sabrina was very much excellent. She was very nice and helpful also made my stay feel very comfortable . Has great customer service. I appreciate her very much. Thank you 🙏❤️
Business Self
10/10
Exceptional
13 Oct 2024
Kalethea
I enjoyed my stay
Self
2/10
Poor
06 Oct 2024
Mohammad
The room in this hotel is completely uninhabitable for both humans and animals. It is not worth even $10. I have photos that clearly show the room’s poor condition, and the smell inside is unbearable.
Business_and_leisure Family
4/10
Poor
04 Oct 2024
Charles
Questionable characters hanging around (prostitute?), dilapidated, toilet leaking water on floor with every flush, stained sheets, no kleenex, no splash guard around shower door to keep water from spraying all over bathroom floor, someone tried to open our hotel room door at about 3am......you get what you pay for.
Leisure Partner
4/10
Poor
01 Oct 2024
James
Room smelled like stale cigarettes. Sheets were stained. Television/cable was out, wasn’t told until AFTER check in.
Business Self
4/10
Poor
30 Sep 2024
Christine
We had many rooms and half of them didn’t have clean towels. The tvs didn’t work. Just not a great place. The front desk was wonderful but nothing else was.
Leisure Family
4/10
Poor
21 Sep 2024
Wendell
Stayed here due to a 1 am flight late arrival for one night. Wow, what a ghetto experience. Never again. Charlotte as a city has went downhill terribly. This place even asked for a smoking deposit, when i told them i never smoke, period. Disgusting experience.
10/10
Exceptional
04 Sep 2024
Janet
Great experience checking in, staff members were very friendly. The room was very clean and the bed was so very very comfortable, definitely staying here again:):)
Business_and_leisure Self
2/10
Poor
06 Aug 2024
Verified traveler

10 out of 10 WOULD HIGHLY NOT RECOMMEND!!

Front desk person was rude and unprofessional. He accused me of trying to use someone else's credit card. Even though it was my company credit card and refused to send an authorization and made me pay for the room. It was already paid for by my organization. My room had a broken TV and chair and when I asked for my room to be changed he tried to put me in a connecting room with road workers next door. So I ended up going back to the original room. I told him that I did not want to be charged for the broken items. The breakfast had molded muffins and over cooked what looked like sausage links. When I asked for a manager l, he said that she would not be in until Wednesday. I never got to see her.
Business
2/10
Poor
05 Aug 2024
Cameron
Nasty, dirty. Flying bugs, fruit flies in room. No toilet paper or towel rack in bathroom. Dirty fridge. Stained linens and bedspread. No suitcase rack, no curtains in room. I went to front desk to ask for bug spray, and he gave me an unmarked bottle of spray that was window cleaner. Completely gross! Definitely pass on this one!!!
Leisure Partner
8/10
Excellent
02 Aug 2024
Alicia
To many street people around the parking lot and entrance.
Leisure Family
2/10
Poor
01 Aug 2024
Francisco

Just say no!

Very dirty, run down and questionable customers. Do not reccomend.
Friends_and_family Family
2/10
Poor
01 Aug 2024
Cindy
Rhis is a drug hotel the first thing i seen was a drug deal in the hallway when i was on my way to my room after checking in . Then i went ro the front desk and told them the lady acted so surprised but come on now for real i askes for my mo ey back and because i went threw a app no refund i will never stayat a sleep inn again a terrible experience
Business_and_leisure

Location & surroundings

Sleep Inn Airport - Billy Graham Parkway
701 Yorkmont, Charlotte, United States

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Sleep Inn Airport - Billy Graham Parkway

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