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Courtyard Charlotte Arrowood

Charlotte - NC · United States

800 West Arrowood RdView location

8.8/10Excellent821 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location8.8/108.8
Neighborhood8.6/108.6
Quality9.4/109.4
Value8.8/108.8
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Charlotte Arrowood

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Enjoy a meal at The Courtyard Cafe or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite. Make yourself at home in one of the 145 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Distances are displayed to the nearest 0. 1 mile and kilometer. Ramblewood Park - 1. 1 km / 0.

7 mi- United States Citizenship and Immigration Services office - 3 km / 1.

Read more about this hotelShow less

Located in Charlotte (Arrowood), Courtyard Charlotte Arrowood is within a 10-minute drive of Carowinds Theme Park and Bank of America Stadium. This hotel is 8.2 mi (13.1 km) from Spectrum Center and 5.8 mi (9.4 km) from SouthPark Mall.

Make yourself at home in one of the 145 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per accommodation, per stay
    • A damage deposit of USD 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 3 to 15 per person
    • Pet fee: USD 23.05 per accommodation, per night plus USD 115.25 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ramblewood Park 1.1 km / 0.7 mi
Topgolf 4.9 km / 3 mi
Sonesta Charlotte Lower South End 4.4 km / 2.7 mi
Tyvola Square 5.3 km / 3.3 mi
Renaissance Park 5.6 km / 3.5 mi
Park Road Park 6 km / 3.7 mi
The Olde Mecklenburg Brewery & Biergarten 6.9 km / 4.3 mi
Quail Hollow Club 7.3 km / 4.5 mi
NarroWay Theater 7.4 km / 4.6 mi
Billy Graham Library 8.5 km / 5.3 mi
Charlotte Regional Farmers Market 8.5 km / 5.3 mi
Carowinds Theme Park 8.5 km / 5.3 mi
Carolina Place 9.1 km / 5.7 mi
SouthPark Mall 9.4 km / 5.8 mi
Phillips Place 10 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1987
  • Year of most recent renovation: 2012
  • Total number of rooms: 145
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 25 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room service
  • Laundry service
  • Babysitting service
  • Hotel safe
  • Lift access
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Meeting room
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 32 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Courtyard Charlotte Arrowood

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cable TV
    • Satellite TV
    • Bathrobes
    • Desk
    • Toiletries
    • Wake-up service
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Housekeeping

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-2

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 32 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable10 photos

    Courtyard Charlotte Arrowood

    DOUBLE TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Microwave
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Bathrobes
    • Desk
    • Toiletries
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOMSUI.2D-B1

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    SUITE TWO DOUBLE BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Courtyard Charlotte Arrowood

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Charlotte Arrowood

8.8
Excellent
821 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.8 /10
Neighborhood
8.6 /10
Quality
9.4 /10
Value
8.8 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
19 Jul 2026
Tonnia
Room was perfect for a quick weekend stay. I did have a dirty towel in a room when I checked in but otherwise everything was great.
Friends
8/10
Excellent
19 Jul 2026
Jean
Good area, next to star bucs
Friends_and_family Friends
8/10
Excellent
18 Jul 2026
Latecia
Clean, quiet and friendly staff
Partner
10/10
Exceptional
09 Jul 2026
Denise
The staff was very personable, friendly, and helpful.
Family_with_children
10/10
Exceptional
20 Jun 2026
Karen
The property was immaculately kept. Personal was so kind and well informed
We were not aware they had breakfast
Partner
10/10
Exceptional
16 Jun 2026
Jean
Loved the place and it was not expensive to explore the Charlotte Metro area.
Partner
10/10
Exceptional
16 Jun 2026
Travis
Great Location. Room was clean and staff was great
4/10
Poor
14 Jun 2026
sue
The room was decent. However it is very noisy at night. The ac in the room also kept the room alittle warm especially at night.
Family
10/10
Exceptional
07 Jun 2026
Travis
As always, this is one of my favorite places to stay. Very convenient, clean, and affordable!!
10/10
Exceptional
06 Jun 2026
JANIE
Quaint and quiet. Beautifully maintained
Partner
10/10
Exceptional
29 May 2026
DeWayne
Check-in was seamless and the staff was great! Very clean room and clean bathroom. And the location was perfect to access the highway in a matter of minutes.
Self
10/10
Exceptional
24 May 2026
Vanessa
The bar is nice, maybe advertisment would bring ina crowd.
10/10
Exceptional
24 May 2026
Jamaal
Clean, quiet
8/10
Excellent
17 May 2026
Jean
That wifi needs improvement. Besides that its great.
Friends_and_family Friends
10/10
Exceptional
11 May 2026
Madeline
Everything was very nice and stock
10/10
Exceptional
18 Apr 2026
Sharon
Hotel was nice. But when we went to bed there was blood stains on our sheets.
Partner
10/10
Exceptional
17 Apr 2026
Ashley
Kept clean, friendly front desk staff
10/10
Exceptional
06 Apr 2026
Deborah
The front desk, young man who took care of us was absolutely wonderful
10/10
Exceptional
30 Mar 2026
Daniel
Nice property. Great Room and balcony. We really enjoyed the suite. The breakfast is somewhat limited and quite pricey, but other than that, the facilty was great.
Family
10/10
Exceptional
22 Mar 2026
Jean
Excellent customer service
10/10
Exceptional
15 Mar 2026
BRIAN
Great
Self
8/10
Excellent
14 Mar 2026
Shawn
Clean rooms.
10/10
Exceptional
06 Mar 2026
Regina
I stayed here for one night while visiting family in Charlotte. The check-in process was very easy, and the staff was very nice. The room was nice and cozy.
Self
8/10
Excellent
01 Mar 2026
Jason
Staff was professional and pleasant
Self
10/10
Exceptional
21 Feb 2026
brigitta
Very clean room, amazing friendly staff, great that there was a bar where you could order some food.
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
Jaylene
The guy that check me in late night was alsome
10/10
Exceptional
03 Jan 2026
Stanley
The hotel is located in a safe area convenient to the places that we were visiting. Parking is abundant and free. The staff were friendly and attentive. The rooms were clean and comfortable. We did not have breakfast at the hotel because the menu was limited and there was no self-service buffet in a dedicated area. (The dining facility was in the lobby and resembled a coffee outlet.) We drive an EV and it would have been nice if the hotel had a charging station.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Barbara
The room was clean, and the beds are comfortable
Leisure Family
10/10
Exceptional
09 Dec 2025
Marisella
It was very nice. We went for a cheer competition. It was very close to the convention center. The hotel was very clean and had great service.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Monica
Staff was very friendly and helpful. Room was clean and quiet.
Partner
10/10
Exceptional
18 Nov 2025
Jelesia
Everything was perfect, nice staff, great food and great vibes
Friends_and_family Friends
10/10
Exceptional
16 Nov 2025
Mary
We were only there for a very short time so didn’t get to use the facilities.
Friends_and_family Family
8/10
Excellent
10 Nov 2025
Maurice
Yes!
Leisure Self
10/10
Exceptional
03 Nov 2025
LR
Everything was outstanding except the internet service provided by the hotel. Very slow and constant buffering.
Partner
10/10
Exceptional
26 Oct 2025
David
Have not had breakfast yet
Leisure Self
10/10
Exceptional
12 Oct 2025
Julie
.
Friends_and_family Family
8/10
Excellent
02 Oct 2025
Casey
Good place for a quick stay
Business
4/10
Poor
14 Sep 2025
Eric
AC unit dripping water in carpet , paint peeling off in bathroom, mold in bathroom, bathroom sink dripping water on floor .
Business_and_leisure Family
10/10
Exceptional
10 Sep 2025
Jamie

Great place to stay

Amazing facility. I would definitely recommend.
Business
10/10
Exceptional
11 Aug 2025
Angela
There is no complimentary breakfast but they do have Starbucks
Leisure Partner
2/10
Poor
16 Jul 2025
Yeshewalul
The hotel carpet was so dirty, the room was so loud cannot sleep there at night, when I took my kids to swim to the pool people were smoking there, I had a really bad experience I had to check out after 1 night styed and pay more with different hotel. I'm very disappointed.
Friends_and_family Family
10/10
Exceptional
01 Jul 2025
Robin
Very nice and updated hotel, clean rooms and comfortable beds. The staff was very friendly and helpful.
Leisure Self
6/10
Pleasant
30 Jun 2025
Manuel
Only thing missing is a free continental breakfast
10/10
Exceptional
29 Jun 2025
LaQuinta
N/a
10/10
Exceptional
29 Jun 2025
Robin
Very nice, updated rooms. Clean and spacious. And helpful staff.
Leisure Self
10/10
Exceptional
26 Jun 2025
Brooklynn
Everything was amazing. I stayed for 5 nights and the only issue I had was on the 5th night my room had an ant problem. The ants were only an issue on the last night. Staff was super friendly and very helpful. Mrs. Keshia although still new was of great help in rebooking for the night
Leisure Self
10/10
Exceptional
21 Jun 2025
Kelli
Great stay. Overall it was quiet, comfortable and relaxing.
Self
10/10
Exceptional
21 Jun 2025
Chris
Nice, clean and quiet
Leisure Family_with_children
10/10
Exceptional
20 Jun 2025
georgeanne
Clean, quiet, spacious, ample parking.
Leisure Family
10/10
Exceptional
16 Jun 2025
Brooklynn
Very clean, staff is super polite and accommodating, very nice hotel for the area it’s in.
Leisure Self
10/10
Exceptional
15 Jun 2025
Derek N
Cleanliness and quiet
Leisure Family
10/10
Exceptional
01 Jun 2025
Tamishia
Everything the rooms was nice the pool was fun for the kids
Leisure Family
8/10
Excellent
01 Jun 2025
Todd
Clean room and great staff. Older hotel, not much around the hotel. Overall good for a night or two.
Partner
10/10
Exceptional
01 Jun 2025
Janell
Excellent hotel. Loved staying here. The staff is friendly, the room was so nice and clean. Would highly recommend!!!
Leisure Partner
6/10
Pleasant
30 May 2025
Janina
The hotel was dated.
Leisure Friends
10/10
Exceptional
21 May 2025
Tim
Clean facility and friendly staff
Leisure
8/10
Excellent
06 May 2025
Christopher
I think that this is an older property. Rooms had been updated but the building could use some work on the outside. Only stayed one night.
Leisure Family
10/10
Exceptional
04 May 2025
Sarah

Concert - Overnight stay

Great location. Super clean. Comfortable bedding. Helpful staff. Secure and safe. Thank you!!
Friends_and_family Friends
8/10
Excellent
04 May 2025
Chantel
Property was nice. Staff was very friendly. We had problems with our tv going in and out and the bathroom reeked of urine.
Leisure Family
10/10
Exceptional
16 Mar 2025
Valerie

The customer service was excellent, the rooms were clean and modern. Parking was convenient.
Leisure Self
8/10
Excellent
12 Mar 2025
Donnette
Convenient
10/10
Exceptional
11 Mar 2025
Nancy

Highly Recommend It

Very modern, clean and comfortable. Nice dining area with light fare and cocktails. Easy access to highway
Partner
6/10
Pleasant
05 Mar 2025
Nicole
Not a single working guest ice machine in the hotel - had to go down three floors and visit the restaurant to get ice.

Wi-Fi was a pain - name/room didn't work, they insisted it should, wanted to send me to their help desk, I declined. Saw the fine print, called back and asked for an access code, then it worked.

Hotels.com site was wrong no EV charging available.

Bed very comfy, shower ok, but controls were very confusing and wound up dousing myself in cold water.

Clean room, staff friendly.
Partner
10/10
Exceptional
19 Jan 2025
Donnette
It was clean
2/10
Poor
14 Dec 2024
Verified traveler
Roaches in my room. Manger was not available to take care of needs
Self
2/10
Poor
09 Dec 2024
Jeffrey

Awful

Registration was slow. She didn't know how to check someone in. Couldn't access system. Late night Marijuana dance party next door every night for three nights. Do not stay there. Wifi spotty
Friends_and_family Family
8/10
Excellent
28 Nov 2024
Jennifer
Close to the railway for Panthers game. Multiple stays here and always a good experience.
Leisure Family
8/10
Excellent
10 Nov 2024
David

Carpet Cleaning

I would have scored the overall, higher if it wasn't for the carpet cleaning machine running in the 1st room assigned, going back to the desk, to then be given a 2nd floor room.
Partner
10/10
Exceptional
01 Nov 2024
Lillian Joan
The only negative I have is the ice machine was not working.
Leisure Family
10/10
Exceptional
15 Oct 2024
Verified traveler

Best hotel stay in a long time.

It was only one night but it was very relaxing and peaceful. Great room, and most of all, comfortable bed.
Friends_and_family Family
10/10
Exceptional
13 Oct 2024
Thomas
Loved it
Family_with_children
10/10
Exceptional
01 Oct 2024
Tyra
It’s my second time staying here, and the atmosphere and service are still top tier.
Leisure Friends
10/10
Exceptional
23 Sep 2024
federico
Nice hotel
6/10
Pleasant
22 Sep 2024
James
Price was reasonable for the service.
Friends_and_family Family
6/10
Pleasant
15 Sep 2024
Tiono
It was a hotel I can see there doing a good job with the remodeling
Business_and_leisure Self
10/10
Exceptional
03 Aug 2024
Erin
Hotel was ok. A bit outdated.
Leisure Partner
10/10
Exceptional
31 Jul 2024
Barbara

I would say again

We only stayed one night. We arrived wee early in the morning and the gentleman was very kind to us. He even searched the hotel to find a bellhop cart for us.
Friends_and_family Family
10/10
Exceptional
28 Jul 2024
Fanetta
Courteous staff!
Leisure
10/10
Exceptional
08 Jul 2024
Jason
Very friendly staff.
Leisure Family
10/10
Exceptional
01 Jul 2024
Jacqueline
Beautiful hotel, highly recommend, felt safe and really enjoyed the rest on the bed, beautiful pool area, lots of shade with the weather being so hot
Leisure Family_with_children
8/10
Excellent
30 Jun 2024
Verified traveler
It was pretty average. The “Bistro” restaurant in lobby was pretty limited (though still pretty pricey for a glorified snack bar.). But service was friendly, polite, competent. Room was clean, got a good night’s sleep. Nice shower. All fine, nothing to complain about. But I can’t really say it’s above average.
10/10
Exceptional
30 Jun 2024
Anne
Clean and comfortable.
Business_and_leisure Self
10/10
Exceptional
29 Jun 2024
Kathleen
Fine close to where I needed to be
2/10
Poor
27 Jun 2024
Mark
Car got broken in and was vandalized.

I’ll never complain about paying $50 or so for valet service at future places ever again!

I know it’s not the hotels fault but I’m super annoyed since it’s not even worth doing a claim.

Does this happen a lot? I parked right near the police tower and it should be recorded.
Business_and_leisure Self
10/10
Exceptional
25 Jun 2024
Pamela
Staff was exceptional
Leisure Family
10/10
Exceptional
21 Jun 2024
Melody
Beautiful and peaceful. We will definitely stay there again.
Leisure Family
10/10
Exceptional
16 Jun 2024
Joseph

Great escape

Alex the front desk was amazing at helping me out with a handicap accessible tub. The hotel was surprisingly very well kept and well done rooms. I would definitely stop again and recommend to friends and families.
Partner
10/10
Exceptional
14 Jun 2024
Ken

In my opinion

Very nice.
Friends_and_family Family
10/10
Exceptional
13 Jun 2024
Mercedes
It was easy access to alot and we enjoy the stay
Business_and_leisure Partner
10/10
Exceptional
25 May 2024
Richard
I stay at this facility because of it’s convenience.
10/10
Exceptional
08 May 2024
Gerard
Hotel was really clean, quiet and the staff was nice.
Leisure Partner
10/10
Exceptional
01 May 2024
Paul
Everything was good. Rooms were clean and updated with modern technology.
Business
6/10
Pleasant
01 Apr 2024
Marilyn

Poor Customer Service

The room was clean. My problem is that the company was well aware that the shower to my room was leaking. They still decided to place people into the room on the hopes that no one will complain. Well I got off a 8 hr drive I was too tired to pay it any attention until it was time for us to go to sleep and we had to listen to dripping water all night long. It was very annoying.

Then to top it off, the staff at the cafe omg. I was getting clarification on the adult and kid option for breakfast. The female staff person was unpleased by my questions and started to get annoyed. After we clarified everything, I proceeded over to the front desk to complain about the water. The cafe lady decided to rush herself over to the counter and goes to speak to the manager herself. Mind you, she had no clue as to why I went to the front desk. She asssumed I went to complain about her so she tried to jump the gun by getting to the manager before me. The manager comes out and starts talking about breakfast food and all. I quickly stopped her because she never once asked how could she help me she assumed that’s what I needed her for because the other lady proceeded to intervene before me.

I was very unhappy with the way customer service went all together is was trash. I felt bothered by the fact that she went to basically tell on me to the manager before I could even speak to her and the entire time I wanted the manager to speak on the leaking water in our room. Not the breakfast.
Friends_and_family Family
10/10
Exceptional
23 Mar 2024
Jennifer
Very friendly staff
Leisure Family
10/10
Exceptional
17 Mar 2024
Belinda
Stayed just one night passing thru. Great stay and love the balconies. That was a nice surprise.
Leisure Self
2/10
Poor
17 Mar 2024
Alexandria

Break In

Service was OKAY . We parked our car Friday night and got up to leave Sunday morning and our car was broken into ! Security only works at night and they don’t have any cameras in the parking lot. So we could not file report with them and only with the police . This place did not seem sketchy upon arrival . However, they didn’t seem Concerned about the break in and showed no sense of urgency or compassion . I would not recommend or be back. The room was nice and cleaned overall but we will not be back for security reasons and safety.
10/10
Exceptional
09 Feb 2024
Dawn
Hotel and staff were great! The dining options close by were not great except fast food.
Business
10/10
Exceptional
03 Feb 2024
Destiny
Checked in late at night but still received excellent service
Leisure Partner
8/10
Excellent
05 Jan 2024
Bryan

Courtyard Charlotte Arrowood overnight stay

Overall a good hotel and would come back here again.
Friends_and_family Family
10/10
Exceptional
30 Oct 2023
Brooklyn
Just a getaway to clear my mind and it was very relaxing
Self

Location & surroundings

Courtyard Charlotte Arrowood
800 West Arrowood Rd, Charlotte, United States

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Courtyard Charlotte Arrowood

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