ComfortInn Fort Mill Amusement Park Carowinds Blvd

United States , Fort Mill - SC
Fort Mill, 3725 Avenue Of The Carolinas, Building A
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100 reviews shown

8/10

Excellent

08 Mar 2026

Paulo

Parking was great. Staff was great. Beds were comfy. The breakfast was good. Not a large selection but good. A minor complaint would be that the shower curtains don't stay stretched out since the little latch to hold the curtains in place were installed upside down instead of right side up leaving nothing to hook on to in order to hold in place.

10/10

Exceptional

01 Mar 2026

John

Yes

8/10

Excellent

25 Feb 2026

Michelle

The first room they gave me smelled very strong of smoke but they gave me a different room without any hesitation. Hotel was quiet and clean.

Self

6/10

Pleasant

14 Feb 2026

Kim

We booked a suit and they switched us to a single king after we got there. I thought we were entitled to what we booked on Expedia. The guy said we didn't need a suite with a handicap accessible shower. Wth? This is the first problem we have ever had with a booking. Our comforter had blood on it. When we asked for a clean comforter we were told they had no clean blankets , the doors were locked? Took 30 minutes for them to come up with a new one, not even sure if it was a clean one or just one without the blood stain. I'm guessing they switched us to a cheaper room since we booked thru Expedia and saved the suite for a higher paying booking. Very unhappy with our stay.

Leisure Partner

8/10

Excellent

09 Feb 2026

dino

yes excellent

Partner

8/10

Excellent

01 Feb 2026

Lincoln

Yes

Self

8/10

Excellent

31 Jan 2026

James

Some dated and dinged up furniture but a nice and clean place to stay.

10/10

Exceptional

06 Jan 2026

jerry

Sorry

Self

10/10

Exceptional

06 Jan 2026

jerry

Staff failed at the end of my stay sorry

Self

2/10

Poor

06 Jan 2026

jerry

Can't let guest attack confront another guest about their pet that should be handled by hotel staff and when it's witnessed by staff they should stop and prevent it from happening

Self

8/10

Excellent

06 Jan 2026

jerry

Pet policy for guest isn't posted leaving Costomers to break rules they aren't aware of I just learned this morning my esa pet isn't really allowed in the public dinning room and isn't allowed to be left in room unattended so that would only lead me to believe after paying extra for my pet I lose my complementary breakfast because people with pets aren't allowed in public areas with pets and it's ok for the guest to confront you and then say you are confrontational theses places advertise pet friendly and esa pets are a prescription for emotional support if a guest is attacking another guest about how nasty there prescription is that's not ok so why is it ever allowed to happen when I already have to pay more

Self

10/10

Exceptional

31 Dec 2025

jerry

Staff is friendly smiling and polite rooms are 5 stars and extremely comfortable and the breakfast is a huge Plus it almost feels like home and it's almost worth doubling what I paid at motel 6 but it's not affordable for my situation and I wish it was 😢 because I would give 10 stars the way I feel here.

Self

2/10

Poor

28 Dec 2025

Edward

Me cobraron 50 dólares más sin decirme nada

10/10

Exceptional

19 Dec 2025

Faruk

Short and sweet

8/10

Excellent

18 Dec 2025

Peter

It was a quick layover, but everything went well

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Lizvette

Thank you for helping my family & me into rooms as soon as we came.

10/10

Exceptional

01 Dec 2025

David

We arrived very late, and the host responded immediately. The room was spotless, organized, and had everything we needed. It was perfect for our small group—comfortable, cool, and a great place to relax. Overall, a great experience and an excellent stay in Charlotte. I would definitely book again.

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Eric

Great location

Self

10/10

Exceptional

29 Nov 2025

Tyrone

I had a great stay here at this hotel. The people are friendly, kind, and very helpful. When I did have a situation arise. It was taken care of immediately, special thanks goes out to.. I think he’s assistant manager Zaylen.

Business

6/10

Pleasant

27 Nov 2025

Zachary

I enjoyed my stay for the most part but the place is definitely in need of a refresh whole place had a smell of cigarettes but was cheap staff was really professional and kind free breakfast was hot and pretty tasty.

Leisure Self

10/10

Exceptional

25 Nov 2025

Tamiko

Comfortable room

8/10

Excellent

12 Nov 2025

Daniel

Toilet was not thoroughly cleaned because there were numerous visible yellow spots along the toilet that wiped off with toilet paper.

Leisure Partner

4/10

Poor

07 Nov 2025

Cassa

The room bathroom was not clean, each corners where dirty and hairs everywhere. The towels where stained. The carpet was torn and worn down. Someone spilled food in the elevator and no one cleaned up the our entire stay. The front counter staff was not very friendly and seemed annoyed to assist with questions or checking in and out. The kitchen staff member for breakfast however, was very pleasant and friendly, and was cleaning up the floors and tables as people left.

Leisure Family

2/10

Poor

06 Nov 2025

Evangeline

I found a cockroach in my room. I immediately got switched to a different room but no refund was offered.

Business Pet

4/10

Poor

03 Nov 2025

Stephen

Many things in the room didn't work. Replacement items were not delivered for what could be replaced, despite my asking. The noise in the hall and parking lots was a bit too much. That said, the breakfast was good and the location was unbeatable.

Leisure Partner

6/10

Pleasant

30 Oct 2025

Sally

No, black mold on the celling in the BR

Friends_and_family Family

4/10

Poor

29 Oct 2025

Christina

Pros: the beds are comfortable and clean. At breakfast there are lots of options and the staff are friendly and helpful.

Cons: I think I was conned into paying a bogus extra $10 for “use of the facilities”. I also think I was discriminated against and was given the first floor room beside the ice machine and elevator even though the hotel didn’t look fully booked.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Diana

This was our third time staying here and we really enjoyed our stay. I highly recommend staying here. Very convenient to shopping, restaurants, and etc..

Leisure Pet

6/10

Pleasant

20 Oct 2025

Jean

yes

Partner

10/10

Exceptional

20 Oct 2025

Jenkins Ruban

Good

2/10

Poor

19 Oct 2025

rick

room 107 had the most uncomfortable bed I've ever slept in. it had some sort of metallic frame that was very noisy. also, was charged ~5.00 at check in for a \"service fee\" or something like that. this was in conflict your website hotels.com which stated \"this is the amount you will pay\". just inaccurate. doubt I'll use hotels.com or the hotel again.

Partner

8/10

Excellent

16 Oct 2025

Annette

My stay was great. Only issue is the shower water doesn't get hot.

Leisure Family

2/10

Poor

14 Oct 2025

brendan

We booked a room with two queen beds. After we checked in the room keys did not work to open our door. So, I told the receptionist and they gave us new room keys, which also didn't work. So they provided a \"free upgrade to a suite\" which only had one bed and a pull out couch. My kids said the couch bed was very uncomfortable. The suite also reeked of smoke.

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Jeremy

The night auditor was excellent. Displayed professionalism and excellent customer service. Toilet wasn't working properly the first night of a two day stay. The hotel is old and need to be upgraded in several areas. The down button on elevator didn't work.

Leisure Family

4/10

Poor

12 Oct 2025

Elka

room

breakfast was ok, room had roaches

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Miguel

For the most part clean property and convenient to a lot around the area; specially Carowinds!

Leisure Family_with_children

8/10

Excellent

05 Oct 2025

Irene

Air conditioning work wonderfully in the room.

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Tabitha

Nicest staff of any hotel we’ve stayed! There was a water main break in the area during our stay and the hotel had no water, the staff went above and beyond to accommodate everyone. The hotel is right across from Carowinds, super convenient. The hotel is dated, but very clean. We will definitely stay here in the future.

Leisure Family

10/10

Exceptional

24 Sep 2025

Cesar

Charlie Kirk

There was a fly in the bathroom. I killed the fly. End of story.

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Peter

Grandparents Breakfast stay

We came to town to have breakfast with our grandson, the ease of check in and the room was great. We stay here whenever we come to this side of NC/SC and will definitely be back.

Friends_and_family Family

8/10

Excellent

20 Sep 2025

Deborah

Very convenient. Helpful staff. Variety for breakfast.

Leisure Family

8/10

Excellent

13 Sep 2025

Miguel

Good option

A very comfortable hotel for the price, the breakfast was very good

Friends_and_family Family

6/10

Pleasant

10 Sep 2025

Miriam

Quiet, cheap, good for like a quick night, not worth staying there for more than weekend

10/10

Exceptional

07 Sep 2025

Veronica

It was a good place to stay a night

4/10

Poor

06 Sep 2025

Ricky

Rooms are not well suppland the breakfast is not that good.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Candy

Right at the park

Leisure

10/10

Exceptional

01 Sep 2025

Gericka

Wonderful service

Leisure

4/10

Poor

01 Sep 2025

Juvencio Armando

After paying Expedia in full for our hotel stay we were charged an additional $4 a night when we arrived at the Comfort Inn, Fort Mill. The hotel and our room were old and a bit shabby. The hotel is in dire need of a renovation.

Business_and_leisure Partner

10/10

Exceptional

29 Aug 2025

Allison

Great breakfast, nice pool, close to Carowinds shopping and interstate. Only drawback was slightly uncomfortable bed

Leisure Family

8/10

Excellent

28 Aug 2025

Kathy

Quick easy breakfast

Business Family

10/10

Exceptional

11 Aug 2025

Aidan

Weekend stay

My dad and I always stay here due to its proximity to Carowinds. The Comfort Inn continues to deliver. The beds are extremely comfy and rooms get dark at night, thanks to the blackout curtains. Breakfast is always a plus: well-stocked and plenty of options. Staff is great and takes care of their guests. Pool is a fun amenity at end of the day. Plenty of dining options nearby. If you want to go into Uptown Charlotte, this hotel is also close enough. This hotel is always my first option when coming to Carowinds.

Friends_and_family Family

8/10

Excellent

09 Aug 2025

Barbara

My husband and I really enjoyed our experience. Our only complaints were to low water pressure in the shower and slow toilet. Staff was professional and friendly.

Partner

4/10

Poor

04 Aug 2025

Claudia

Terrible beds. Hotel does not offer roll out beds or baby cribs. There was an outlet with cables sticking out and no cover. One of the lamps cables just hanging with no power. Breakfast was good, the staff was pleasant.

Friends_and_family Family

4/10

Poor

04 Aug 2025

MOHAMED

Too old property & Rooms smells bad
Only one elevator ..

Leisure Family_with_children

8/10

Excellent

03 Aug 2025

Eccie

The Bed was uncomfortable but Breakfast was Great!

Leisure Family_with_children

8/10

Excellent

02 Aug 2025

Kyle

Nice hotel

Right next to Carowinds with restaurants and gas stations in walking distance so that’s nice. It’s a great hotel for what it is. The free breakfast was good. Staff was very friendly.

6/10

Pleasant

01 Aug 2025

Janet

Bathroom is tight. Bed is good.

Leisure Partner

2/10

Poor

31 Jul 2025

Redell

cockroach everywhere in the wall, in the bed,bathroom cockroach crawling,,, the fruits are old

Leisure Family

2/10

Poor

31 Jul 2025

Redell

The first room I hit to move out of the ceiling was falling in the walls were crumbling the second room that I went to roaches crawling all over the walls all over the beds I've never seen anything like this in a hotel that I have stayed in for $100 never

Leisure Family

6/10

Pleasant

30 Jul 2025

Roy

This place was very close and convenient to Carowinds.

6/10

Pleasant

28 Jul 2025

Gene

Old outdated mattress

Leisure Family

8/10

Excellent

27 Jul 2025

Benjamin

Breakfast was Horrible and didnt seem fresh. Rooms are nice. Put on the AC. Halls and entrance were very hot. Dont charge me a Facility fee to use the pool thats stupid and dumb. Thats like a restaurant charging me for Ketchup or Ranch.

Business Family

4/10

Poor

26 Jul 2025

Heather

Pool was most important for my decision on hotel, I chose hotel because we wanted a hotel with pool close to Carowinds. Pool was out of service, no mention on website. We were promised each day of stay it was going to be cleaned, stayed 3 days. Bathtub drain was clogged and requested repair three times.
Positive about hotel was the breakfast buffet, fresh and tasted good.
If a pool and clean bathtub was not important, then everything else was okay with hotel.

Leisure Family

6/10

Pleasant

25 Jul 2025

Timothy

Room is alright. Cannot use the safe. Unexpected hotel fees.

10/10

Exceptional

23 Jul 2025

Anthony

It was a pleasant stay. It was a great location right next to Carowinds with solid eateries within walking distance. Would definitely stay again.

Leisure Family

6/10

Pleasant

23 Jul 2025

Yong

On May 18, I stayed in this hotel and I booked this hotel through Expedia and paid in full, including Hotel Service Fee of $4.77. However, at the checkin, the man at desk told me that I needed to pay the Hotel Service Fee of $4.77. I told him and showed to him the receipt that I have already paid this fee to Expedia. He said that I need to pay or I can't stay there. I asked if I could speak to the manager and he told me that I can speak to her tomorrow. It was late and I felt I had no choice so I paid again for this fee. Next morning I talked to the manager and she told me I had to pay but I can talk to Expedia so I did. I have since spoken to Expedia three times and it tried to call the hotel but no result. I am not happy for this because I was double charged. Even though this was not a great amount of money, it was the practice of both Expedia and this hotel. I will not book this hotel again and may witch to a different booking company.

6/10

Pleasant

21 Jul 2025

Christopher

The hotel is pretty average. Parts of the area feel kind of sketchy, but Carowinds is within walking distance.

6/10

Pleasant

21 Jul 2025

Elizabeth

You get what you pay for.

This wasn’t the worst hotel we’ve stayed in, but definitely on the below average end. We knew we would only need it for sleeping one night- so we didn’t want to spend a ton. The people were nice, but it was not updated. The beds were not comfortable, the pillows were tiny (not even a regular sized pillow), bathroom was tiny. Internet was not great. No waffle maker at breakfast.

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Tommy

Breakfast was good and the proximity to the theme park was ideal.

Leisure Family

4/10

Poor

19 Jul 2025

Christine

The baseboard on my room was not attached to the wall, the carpet was dirty and the tv in my room was broken. I reported it the front office and they said they would have maintenance come by but they never came.

Leisure Family

6/10

Pleasant

19 Jul 2025

Annette

Staff was welconing and accomodating. Not as clean or as well maintained as it could have been.

Leisure Pet

6/10

Pleasant

17 Jul 2025

Erik

Property needs friendlier staff and needs to communicate better if they offer text messaging for requests.

Leisure Family

2/10

Poor

15 Jul 2025

Anita

Fire alarm pulled middle of night no fire
Pool not closed when lighting and remained open all night.

2/10

Poor

14 Jul 2025

Carletta

I booked 2 rooms. Hotel could only see 1 on their end. Apparently they booked the 2nd room for me onsite at a higher rate even though my Expedia reservation clearly showed 2 rooms

Leisure Family

6/10

Pleasant

13 Jul 2025

Samantha

The room was just okay. Curtains were very stained; looked like a “diddy scene” could have taken place there. The corners of the room looked dirty and warped, maybe from water leak. Lots of teens running the halls but I guess being so close to amusement park that is to be expected. Thankfully I had a sound machine. The air conditioning unit would not change functions so the settling we arrived in was the setting that had to stay. Beds seemed clean. Pool closed due to storm but didn’t open back even after, although it was over an hour time still left before it was supposed to close for the night.

Leisure Family

2/10

Poor

10 Jul 2025

John

Horrible experience, toilet would not flush, air conditioning did not work and was overheating and smelling like it was going to catch on fire. They offered us another room after we had already unpacked and gone to bed. The entire hotel was very sketchy.

Partner

10/10

Exceptional

09 Jul 2025

sheila

I would return

Leisure

10/10

Exceptional

30 Jun 2025

DAWN

Great staff, clean rooms and Great Breakfast.

Leisure Family

10/10

Exceptional

29 Jun 2025

Diana

Everything was great.

Leisure Family

6/10

Pleasant

29 Jun 2025

Rose

The staff was incredible. This is just an old, worn hotel with no updates. I liked the lemon water in lobby. The front desk staff were so very nice.

We came for the amusement park, Carowinds is across the street and that’s convenient for walking over.

The rooms floor lamp was broken and 2 of the outlets didn’t work. I think there was wi-fi issues, Roku didn’t work. The remote didn’t have a battery cover. When trying to use tv, the batteries would fall out of remote.

Beds seemed really clean, but it’s been a while since someone swept the edges of the room.

You get what you pay for here. Hotel is inexpensive and you get a basic cheap stay.

So much opportunity to invest in the rooms and capitalize on the great location. If all you need to do is sleep here, it would be fine.

There is a free breakfast and my son enjoyed the waffles.

Leisure Family

2/10

Poor

28 Jun 2025

Ryan

Run, Don’t Walk Away from this Hotel.

If it was possible to give a negative rating, this location would earn it. The hotel is filthy from top to bottom. The staff is inattentive and the housekeeping staff is very bad at their job. Issues were brought to the attention of management only to have them not care, much like how they don’t care about the hotels condition. I found blood (not mine) on the bedding, scheduled out early and asked them to refund my two unused nights, they refused. Asked hotels.com to try and get my refund, they refused to refund to them as well. With all my heart, please consider strongly before you book here. I am adding a photo of the blood on the bedding if you don’t see it, they have censored this review. Looking forward to my refund.

Business

4/10

Poor

27 Jun 2025

Devin

Love the proximity to places, and even the small things that we had an issue with, we found easy fixes. For the price it is really not a bad space

Business_and_leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Jane

Great location, excellent dining options and clean rooms.

Leisure Self

8/10

Excellent

25 Jun 2025

Nyoka

We've stayed at this property several times and it has always met our needs. It isn't super posh but it's clean, staff is knowledgeable and kind, and we'll probably stay there again in the future.

Friends_and_family Family

6/10

Pleasant

24 Jun 2025

Walter

Jay is a very nice man and it was close to Mc'Donald's.

Business_and_leisure Self

8/10

Excellent

22 Jun 2025

Tamena

Bathroom was not cleaned, tub was nasty

Friends_and_family Family

8/10

Excellent

20 Jun 2025

Journey

We have stayed here a couple times now it’s perfect distance from Carowinds. They are very clean. We have never had any issues with anything like that. Furniture is usually comfortable. In the offer and everything.

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Nico

staff was helpful, place was clean. loved the little store next to check in! would stay again.

10/10

Exceptional

15 Jun 2025

Robert

Great

Business

8/10

Excellent

14 Jun 2025

Renee

It was ok

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Chris

This hotel was amazing for the price! The rooms were clean, the beds were great and there was no visible issues with the ceiling or bathroom. Micro, tv and refrigerator worked great. There is only one elevator which was a bit crowded at times, but that did not take away from our stay. The breakfast was AMAZING! Eggs, sausage, biscuits/gravy, home made hashbrowns, waffle maker, cereal, coffee/juice. :-) We didn't have to eat until after the LAX tournament! Thanks for a great night! *****

8/10

Excellent

10 Jun 2025

Adrenia

Great location

Leisure

6/10

Pleasant

10 Jun 2025

Jennifer

Our room was by the elevator all night we heard people talking and kids screaming on the 3rd floor. They should have a quiet time from 10pm-6am to give the guest time to actually get some rest and not be woken up by noise.

Friends_and_family Family

6/10

Pleasant

09 Jun 2025

Jordan

Toilet ran all night and the toilet was. Wry loose. The rooms need some updating but all in all it was decent.

Business

6/10

Pleasant

08 Jun 2025

Tennille

The hotel was okay. We had an issue with the toilet upon arrival. The staff sent someone immediately to fix it. Overall, the hotel needs updating.