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Springhill Suites Charlotte Southwest

Charlotte - NC · United States

3950 Arco Corporate DriveView location

8.8/10Excellent1,004 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Springhill Suites Charlotte Southwest

Located in Charlotte, the SpringHill Suites by Marriott Charlotte Southwest offers a convenient location just a 5-minute drive from Charlotte Premium Outlets and 11 minutes from the Billy Graham Library. This hotel provides an array of amenities, including an outdoor pool, a 24-hour fitness center, complimentary Wi-Fi, and wedding services.

Guests can choose from 124 comfortable guestrooms, each featuring a microwave, flat-screen TV with satellite programming, a separate sitting area, and a private bathroom with complimentary toiletries. Enjoy a meal at the onsite restaurant, or grab a quick snack at the grocery/convenience store. A complimentary buffet breakfast is served daily.

For business travelers, the hotel offers a 24-hour business center and meeting facilities. Self-parking is available (subject to charges).

Read more about this hotelShow less

Located in Charlotte, SpringHill Suites by Marriott Charlotte Southwest is a 5-minute drive from Charlotte Premium Outlets and 11 minutes from Billy Graham Library. This hotel is 6.9 mi (11.2 km) from Carowinds Theme Park and 9.2 mi (14.8 km) from Charlotte Convention Center.

Make yourself at home in one of the 124 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Charlotte?

This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May 25 to September 01.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a deadbolt lock
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 3.87 per day
    • Pet deposit: USD 5 per day
    • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Topgolf 1.8 km / 1.1 mi
Charlotte Premium Outlets 3.9 km / 2.4 mi
Lake Wylie 6.5 km / 4.1 mi
Lake Wylie Park 8.1 km / 5 mi
Renaissance Park 8.1 km / 5 mi
The Olde Mecklenburg Brewery & Biergarten 9.4 km / 5.9 mi
Ramblewood Park 9.6 km / 5.9 mi
NarroWay Theater 10 km / 6.2 mi
Charlotte Regional Farmers Market 10.4 km / 6.4 mi
Sonesta Charlotte Lower South End 10.7 km / 6.6 mi
Billy Graham Library 10.9 km / 6.8 mi
Carowinds Theme Park 11.2 km / 6.9 mi
Jack D. Hughes Memorial Park 11.4 km / 7.1 mi
Tyvola Square 11.6 km / 7.2 mi
McDowell Nature Center and Preserve 11.7 km / 7.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 124
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Hotel safe
Show 17 more facilities & services
  • Lift access
  • Terrace
  • Newspapers
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 37 m²SUI.H6-2
    SUITE AccessiblePhoto unavailable4 photos

    Springhill Suites Charlotte Southwest

    SUITE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 34 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable3 photos

    Springhill Suites Charlotte Southwest

    SUITE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-3

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 34 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable13 photos

    Springhill Suites Charlotte Southwest

    SUITE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Centrally regulated air conditioning
    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom
    • Disability-friendly bathroom

    Facilities with extra charge

    • Wi-fi
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Satellite TV
    • Desk
    • Toiletries
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 34 m²SUI.H6
    SUITE AccessiblePhoto unavailable3 photos

    Springhill Suites Charlotte Southwest

    SUITE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 Bedroom • 37 m²SUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable5 photos

    Springhill Suites Charlotte Southwest

    SUITE Accessible-Two Queen Beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 37 m²SUI.H6-1
    SUITE AccessiblePhoto unavailable4 photos

    Springhill Suites Charlotte Southwest

    SUITE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Springhill Suites Charlotte Southwest

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 37 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable12 photos

    Springhill Suites Charlotte Southwest

    SUITE TWO QUEEN BEDS

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Shower
    • Centrally regulated air conditioning
    • Disability-friendly bathroom
    • Bathroom
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Individually adjustable heating
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV
    • Housekeeping
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Springhill Suites Charlotte Southwest

8.8
Excellent
1,004 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Tina
Staff was fantastic! Rooms were very clean!
Self
10/10
Exceptional
20 Jul 2026
Soujanya
Room shared to me prior to arrival was different than room given to me during arrival.Room shared to me had not bath tub.My kid need a bath tub to relax.
10/10
Exceptional
20 Jul 2026
Shakell
Quiet, super clean!!
Partner
10/10
Exceptional
20 Jul 2026
Jennifer
Clean room
10/10
Exceptional
20 Jul 2026
Debbie
This location was much better than my experience in Pinellas Park earlier this year. The facility was much better maintained however I saw a similar theme regarding staff. One morning, there was one lone employee sitting in the lobby watching tv, manning the counter, but very responsive to prepare coffee when I asked about it. Kudos for his customer service 👏
Partner
6/10
Pleasant
19 Jul 2026
Summer
I booked this last minute as I was extended traveling. I read through reviews that seemed pretty old so I figured the company took care of its Stayed Sat-Sunday even though I booked to Monday. The property needed a deep cleaning. It’s a bit outdated as well. Front desk staff is nice! My room COUCHES were dirty. They needed a deep clean. I did not use them. The DESK was not clean as well as it had hair and residue from food in it. I travel with Clorox wipes so I wiped it as the PHONES directory to everything but front desk rang unanswered. BED was clean and comfortable. BATHROOM was clean. WATER PRESSURE was ok but very light stream. Shower head needed replaced as well; it was clean but did not give a full flow unless I put it on the small stream- intense setting. My stay was Sat-Mon TOP FLOOR. It was QUIET. You can hear doors open and close but that’s about it. AIR CONDITIONER worked as it was 99 degrees outside and my room stayed cool. BREAKFAST had a lot to choose from including TURKEY SAUSAGE and different coffees/ creamers. They also offered OAT-MILK. I Capitalized main things for people who don’t like to read and just want to scroll to the basic info =D
Self
10/10
Exceptional
19 Jul 2026
Jomonica
Very Clean
Family
10/10
Exceptional
17 Jul 2026
Darrin
Everything was great with our stay. Best bang for your buck and not too far from anywhere you want to travel to in charlotte!
Family_with_children
10/10
Exceptional
16 Jul 2026
Jasmine
the best hotel in charlotte
Family
6/10
Pleasant
15 Jul 2026
CHRISTINE
Pool was out of order
Family_with_children
10/10
Exceptional
15 Jul 2026
Beverly G.
Easy late check in . Everything we needed for a quick turnaround trip to Carowinds. Plenty of room and lots of provisions for 4 adults.
Family
10/10
Exceptional
14 Jul 2026
Robert
Great place to stay--convenient, clean, large rooms, breakfast, friendly and helpful staff.
Self
10/10
Exceptional
13 Jul 2026
Sasha
Very calm, clean and quiet location! We stayed for 4 nights and the mattresses were super comfortable. Staff was always helpful whenever we needed anything extra for the room too. Breakfast was nice as well with a good amount of options. Parking is free and the location is very convenient too; we were fairly close to lots of things around Charlotte and we were right next to a Walmart and other yummy food places so that was great too. The only thing was figuring out when room service would come to clean or restock, but that could've just been us misunderstanding something. Other than that it was a very comfortable stay.
Family_with_children
10/10
Exceptional
10 Jul 2026
Laneisha
Everyone was nice! Check in was easy and smooth, property was clean, beds super cozy and breakfast was decent (small selection) . Definitely a hidden gem!
Self
4/10
Poor
09 Jul 2026
Kerry
Overall just ok! Bedroom floor still had candy on it from the previous guests and VERY loud!!
Family_with_children
10/10
Exceptional
09 Jul 2026
Tina
Staff is professional and thoughtful, best stay I've had in a hotel in a long time!
10/10
Exceptional
08 Jul 2026
Abdelrahman
Recommended for families with kids
Family_with_children
10/10
Exceptional
08 Jul 2026
Ebony
This was a wonderful and beautiful property. The room was spacious for the price with lots of useful amenities provided.
Partner
4/10
Poor
06 Jul 2026
Rebecca
This was rated so high, especially on cleanliness, but we were highly disappointed. Stains on the sofa bed, most disgusting mattresses I’ve ever seen for a trundle, and stains on the ceiling, curtains, and walls. Many things were broken like the window screen, the light by the bed, and wall plugs. No towels by the pool for swimmers. Breakfast advertised breakfast sandwiches and Nutella for the oatmeal, but there wasn’t either and the omelets and sausage were cold. Just not what I would expect from here.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Sabrina
Always a pleasure
Friends
4/10
Poor
02 Jul 2026
Rachel
Our room had stains on the curtains, the couch, the pullout mattress, and the walls. We reported the stains on the couch when we got there in hopes of being offered a different room but the assistant GM
just said he would document it. Check in was lengthy and had to wait for taxes to be figured out since I booked through Expedia. There was human poop and toilet paper beside the pool in the parking lot. The lights in the elevator didn’t work so you were plunged into darkness to use the elevator. No conditioner in the shower. Booked a room for 5 and 2 towels were left in the room. Just overall pretty poor service and room condition.
Friends_and_family Family
6/10
Pleasant
02 Jul 2026
shanteria
One of the staff were rude . I asked her a question about coffee and she got smart with me . I had to go get help from the receptionist and she was very happy to assist me .
8/10
Excellent
26 Jun 2026
omar
Recommend this hotel for stort trips. Breakfast was good. And clean rooms.
Family_with_children
4/10
Poor
23 Jun 2026
Markus
When I got checked into my hotel, there was stains all over the couch. I brought notice to it to the hotel front desk and she told me she was gonna have somebody try to clean the couches, but that never happened the next day when I leave my hotel came back later on that night and no one cleaned the room whatsoever so I didn’t even have any tiles when I just the issue. She said something about we were still in the room, which was false we were gone, but I didn’t want to put up a fight so I just let it go since we already had issues with the room being dirty.
Family_with_children
8/10
Excellent
22 Jun 2026
Rhea
Very modern room, quiet location, my initial key did not work and was reassigned to another room, pool was closed which was disappointing especially in the summer months!
Self
4/10
Poor
21 Jun 2026
Alexis
No access to the pool area and the air conditioner was barely working
Family_with_children
8/10
Excellent
20 Jun 2026
E.
Everything was just okay. Decent living space.
Friends
10/10
Exceptional
20 Jun 2026
Kyrian
Great room clean and great location
Partner
10/10
Exceptional
16 Jun 2026
Melissa
Would have been nice if pool would have been open
Family_with_children
10/10
Exceptional
15 Jun 2026
charles
Overall a very nice hotel. A little more variety on the breakfast side would have been nice.

Clean, well kept, nice area and quiet.
Self
10/10
Exceptional
15 Jun 2026
Teisha
This was solo 3 night trip for a family graduation. This is my 1st time at this location. I was just as happy with my stay as the Carowinds location. My king bed suite was perfect for one person. The bed was comfy and big TV that swivels was perfect. Hot water available, room was clean. Staff friendly and helpful. I missed free breakfast until the last day- it looked decent (standard spread). I will consider staying here again.
Self
10/10
Exceptional
14 Jun 2026
Bhavjit Kaur
Had a great experience! The staff were friendly and incredibly accommodating, the facility was clean, and I would definitely return.
Self
4/10
Poor
13 Jun 2026
Heather D
We had 7 people in our group and were thrilled for one room that could accommodate us all. However, it seemed to only hold 6, 2 being small children.

Pool was not open and with small children expecting to swim, that was very disappointing and we would have selected somewhere else.

Breakfast was very limited and in a tiny area of the hotel. Very crowded and selections were very limited. Nothing like the pictures listed on the website.

The hotel was very clean however, we will not be staying here again.
Family_with_children
10/10
Exceptional
13 Jun 2026
Robin
👍
Self
2/10
Poor
13 Jun 2026
Punit Shealesh
Staff
Family
10/10
Exceptional
11 Jun 2026
Jeremy
Absolutely enjoyed my stay! Way better than expected. Peaceful hotel. Great breakfast!!
4/10
Poor
08 Jun 2026
Jason
food made me sick and hair was found in the trundle
6/10
Pleasant
08 Jun 2026
Tyson
The room showed signs of wear and needed repairs: lose and missing tiles in the bathroom, tears on furniture. The staff was helpful after you got their attention. No one actively tried to help, including during checkin. The locion of the hotel does not have restraunts within walking distance, expect to drive for food.
Partner
6/10
Pleasant
08 Jun 2026
KeiVoe
Check in took entirely too long. I was the only one at the desk being helped. I was ask twice on how long I was staying, which was only for one night. I was told the hotel got new computer systems the day before and they were slow. It didn’t seem like that to me. When I got to the room it was 73 degrees and muggy. We were hot. It was 70 degrees outside. Very uncomfortable. The room seemed cleaned. I haven’t stayed in a SpringHill probably in over 5 years. I stay at the other Marriott hotels through my business account.

We got the room with the “sofa bed or trundled bed”, a family of 5. I do not recommend this room. No bedding for the extra bed nor enough towels like I requested before arrival. I called the front desk and was told I needed to come down and get the bedding and towels. As long as I stood at the front desk this shouldn’t been told to me. Also it looked like spitballs and another substance on the ceiling above the bed. It made sleeping a bit uncomfortable along with the people above me running back and forth.
Breakfast was good. When we got to breakfast about 8am, the host politely told me a few of the options will be a few minutes, such as eggs and biscuits. Checkout was even longer with only one person working and I had a question about my account. She was extremely polite and I told her I understood she is only one person. They need some help in there. We didn’t get in the pool. It’s very small and is outdoors. Only one family probably would fit at a time.
Friends_and_family Family
2/10
Poor
08 Jun 2026
Aaron
I paid extra choosing this hotel because I was traveling with several children and it advertised a swimming pool and breakfast, which would allow me to save money on food and activities while passing through. At check in, we were given a room and after opening the door, to our surprise was already occupied by another family. Which is DANGEROUS.. after getting our replacement room I ask about the pool and I find that the pool was closed and would not be opening during our stay so I had to find alternate activities which ended up costing me an additional $300+ the new room had stains on the couch and walls, the closet door was hard to open, I pulled a muscle in my stomach expecting it to open properly and worst of all, the bathroom door lock was broken. Maintenance came to fix it but before doing so offered the advice that I ask the kids to knock before entering. Once “fixed” the door still didn’t lock properly and could be pulled open while the lock was engaged which was extremely uncomfortable as every time I had to use the bathroom I was forced to sit and worry that some of the children would walk in.. which they did several times.. and then breakfast was horrible, the sausage taste like the bottom of a shoe, eggs were like bouncy balls.. it was all horrible so once again I had to spend more money on breakfast for the kids because no one would eat the terrible breakfast they offered. I ended up spending $450 extra just for choosing this hotel for one night. Will NOT return.
Friends_and_family Family
8/10
Excellent
08 Jun 2026
Kristen
Checked in room was nice. Left out to go to dinner came back someone was in my room. That was really scary
Family_with_children
10/10
Exceptional
08 Jun 2026
Carissa
Wonderful stay on the river. Several things were broken (like the rock elevator and the sauna), but we didn't mind that too much. The location was great, the room was great, and the restaurant was EXCELLENT. We would definitely stay again.
Pet
10/10
Exceptional
07 Jun 2026
Sharae
Clean room and nice staff
Friends_and_family Friends
8/10
Excellent
06 Jun 2026
Robert
Nice size room that was comfortable. Breakfast was simple yet sufficient.
Self
10/10
Exceptional
06 Jun 2026
Chris
It was a good hotel with a good price!
One less thing to worry about.
Family
8/10
Excellent
05 Jun 2026
Jordan
This my 4th stay and it’s been great every time!
Self
10/10
Exceptional
05 Jun 2026
Shalecia
Great hotel
Friends
10/10
Exceptional
01 Jun 2026
Kim
Very comfortable bed. Nice staff. I’d recommend a stay here!
Self
10/10
Exceptional
01 Jun 2026
Sonnetta
I had a wonderful stay! Everything was clean, well-maintained, and very welcoming. The room was incredibly spacious, and honestly, the photos don’t do it justice—it was even better in person, which was a pleasant surprise.

The front desk staff was phenomenal, friendly, and attentive. Everything we needed was easily accessible, making our stay very comfortable and convenient.
My only concern was with the kitchen staff, who were not as friendly as I would have expected. However, that was a small issue compared to an otherwise excellent experience.

Overall, I thoroughly enjoyed my stay and will definitely choose this property every time I visit my family in Charlotte!
Family
10/10
Exceptional
01 Jun 2026
Troy
The property was spacious and well kept.
Self
6/10
Pleasant
30 May 2026
Neil
Nice modern facility.
Rooms are also modern.
Bathroom needs a night light.
Too much aeration with the sink and shower.
Bedding, for the sofa bed, was missing from our room.
Decent breakfast even though waffles were not offered.
Good location and pretty easy to get around.
Friends_and_family Family
8/10
Excellent
30 May 2026
Platini
Enjoyed our stay.
Partner
4/10
Poor
28 May 2026
Valerie
The mattress in my room 119 was the worst mattress ever i didn't have any good rest I slept on the couch this mattress needs replacement immediately other than that everything was good clean room breakfast good and staff excellent and professional
Family
10/10
Exceptional
27 May 2026
Nicholas
Five stars
Partner
10/10
Exceptional
26 May 2026
Keyisha
I love everything
8/10
Excellent
24 May 2026
Melissa
Close to airport
Clean room
Family
10/10
Exceptional
24 May 2026
Justin
Loved it!
Self
10/10
Exceptional
23 May 2026
Dororthy
Staff was nice. We were comfortable and breakfast was tasty. Thanks.
Partner
10/10
Exceptional
22 May 2026
Nicole
Very clean, spacious rooms, well maintained.
Family_with_children
10/10
Exceptional
18 May 2026
Devorah
AC kept the room cool.
The facility was cleaned.
There should be more variety in the breakfast options.
Self
10/10
Exceptional
17 May 2026
Cynthia
The breakfast menu was very good. The only thing was that the cranberry juice was not available. It had orange juice instead, but the staff was very kind and helpful room was clean air-conditioning work just great.
10/10
Exceptional
09 May 2026
Nathan
Very friendly at the front desk and the location was convenient
Self
10/10
Exceptional
06 May 2026
Anna
It is a nice place to stay in
Self
10/10
Exceptional
03 May 2026
Maria
Clean spacious quiet rooms and a very quiet area too
Partner
10/10
Exceptional
03 May 2026
Velvet
I had an amazing stay . Everyone was very helpful and nice . I will recommend to someone else
Partner
10/10
Exceptional
03 May 2026
Keith
Good property
8/10
Excellent
03 May 2026
Sholonda
The place is very clean, the staff is great, the beds are super comfortable, the only thing that was not great was the thin walls you can hear everything. But everything else was great!!!
Family_with_children
10/10
Exceptional
03 May 2026
Lexus
Loved everything
Family_with_children
2/10
Poor
29 Apr 2026
Shanita
Sheets were dirty bathroom wall had feces on the wall went to the front desk stood for 10 minutes no one never came checked out immediately
10/10
Exceptional
27 Apr 2026
RASHAUNDA
Perfect
10/10
Exceptional
27 Apr 2026
Jala
I always enjoy my stay at this SpringHill suites. One of my favorites in Charlotte!
Friends
8/10
Excellent
27 Apr 2026
Olivia
Cleanly and peaceful. Not near things though, you will need a car to get places but downtown is about 20 mins.
Friends
6/10
Pleasant
24 Apr 2026
tareema
The room was amazing, most of the staff was friendly except one young lady at the front desk who didn’t seem very helpful when switching rooms for an extended stay. Breakfast was good as well. Thank you!
Self
10/10
Exceptional
23 Apr 2026
Dwan
Good
10/10
Exceptional
22 Apr 2026
Kaytlin
Great hotel and friendly staff! Stayed here twice and both times were great!
8/10
Excellent
22 Apr 2026
Russell
Room clean. Comfortable
Partner
8/10
Excellent
20 Apr 2026
Messie
Everything was perfect except the pool was closed.
Friends
10/10
Exceptional
19 Apr 2026
Tracey
Stayed here for 3 nights hotel was clean and staff was friendly and helpful. Breakfast was great. Will stay here again!
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Linda Nari
Clean
8/10
Excellent
13 Apr 2026
Tammy
Okay stay. Not spectacular but good
8/10
Excellent
11 Apr 2026
Jacqueline L
The stay was good. Will use again.
Partner
8/10
Excellent
10 Apr 2026
Lindley
Clean room, no tub, helpful staff, good breakfast
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
jessica
Everything was great! Easy check in, very clean, quiet, staff very friendly and made us feel welcomed. Very comfortable there!
Partner
10/10
Exceptional
10 Apr 2026
Myesha
Breakfast was good. Air conditioning was perfect. The staff were so sweet and accommodating.
Family_with_children
8/10
Excellent
10 Apr 2026
Dennis
Yes
Family
8/10
Excellent
06 Apr 2026
Ashley-Lyn
The fire pit was broken
Family_with_children
10/10
Exceptional
06 Apr 2026
Tyeler
Nice, clean property! Staff was very helpful.
Self
8/10
Excellent
04 Apr 2026
Shauntell
I lived everything besides the staff. There was no housekeeping and when I asked for additional bedding I was told to come get it from the front desk.
Family_with_children
10/10
Exceptional
31 Mar 2026
Jennifer
As usual for Springhill this was a very comfortable stay. Property was immaculate inside and out. Good beds, softer lighting, spacious room, good breakfast.
10/10
Exceptional
30 Mar 2026
Juan
Good breakfast, good location. Bit scared for previous reviews of car theft, however my stay went smooth.
Rooms were super nice, had a proper sleep.
Family
8/10
Excellent
30 Mar 2026
Shaanna
The carpet had food crumbs on it and the shower wasn’t clean. Staff was amazing other than that my stay was decent.
Partner
8/10
Excellent
30 Mar 2026
Dominique
The property was decent my bed had a few stains and the front desk who checked me in had a bad attitude overall for the price it was ok
6/10
Pleasant
28 Mar 2026
MaryEllen
The hotel was good overall, but diappointed there was no coffee or food for early risers.

8/10
Excellent
27 Mar 2026
Aurianna
The food was good and the ac kept the room cold
Partner
10/10
Exceptional
25 Mar 2026
emmanuel
Nice, quite and clean
Partner
10/10
Exceptional
25 Mar 2026
DAVID
Everything about this hotel was great! Highly recommended
Family_with_children
10/10
Exceptional
24 Mar 2026
Mark
Everything Was Great From Check In To Check Out💫
Friends
10/10
Exceptional
24 Mar 2026
Kevin and Kim
Good visit. No issues
Partner
10/10
Exceptional
23 Mar 2026
Jose Miguel
Clean room, friendly staff
Family
10/10
Exceptional
23 Mar 2026
Damonesha
Wonderful stay! The lobby was spotless, and the rooms were incredibly spacious and clean. The staff was friendly, and the breakfast was a great addition. Highly recommend!
Self

Location & surroundings

Springhill Suites Charlotte Southwest
3950 Arco Corporate Drive, Charlotte, United States

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Springhill Suites Charlotte Southwest

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