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Springhill Suites Charlotte Airport Lake Pointe

Charlotte - NC · United States

2223 Cascade Pointe BoulevardView location

9.4/10Excellent583 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Springhill Suites Charlotte Airport Lake Pointe

Enjoy a refreshing dip in the outdoor pool or a workout at the fitness center at SpringHill Suites Charlotte Airport Lake Pointe. This hotel offers complimentary wired and wireless internet access, a 24-hour business center, and dry cleaning/laundry services.

Guests can also enjoy a complimentary buffet breakfast daily and grab a bite at the on-site grocery/convenience store. Relax with a drink at the bar/lounge or browse the gift shops/newsstands. Each of the 126 guestrooms features a microwave, coffee/tea maker, iron/ironing board, and cable TV. Housekeeping is available upon request.

A complimentary roundtrip airport shuttle is available 24/7. Nearby attractions include the Billy Graham Library (1. 1 mi), Charlotte Regional Farmers Market (1. 9 mi), and the Carolinas Aviation Museum (2. 7 mi). The hotel is conveniently located near Charlotte-Douglas International Airport (CLT).

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With a stay at SpringHill Suites Charlotte Airport Lake Pointe in Charlotte, you'll be within a 10-minute drive of Bank of America Stadium and Spectrum Center. This hotel is 10.9 mi (17.5 km) from Carowinds Theme Park and 5.1 mi (8.2 km) from Charlotte Convention Center.

Make yourself at home in one of the 126 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided on request.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 10.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Billy Graham Library 1.8 km / 1.1 mi
Charlotte Regional Farmers Market 3 km / 1.9 mi
Renaissance Park 3.4 km / 2.1 mi
Sullenberger Aviation Museum 4.9 km / 3 mi
The Olde Mecklenburg Brewery & Biergarten 5.1 km / 3.2 mi
Tyvola Square 6.6 km / 4.1 mi
Amos' Southend 6.9 km / 4.3 mi
Sonesta Charlotte Lower South End 7 km / 4.4 mi
Bank of America Stadium 7.8 km / 4.8 mi
Charlotte Premium Outlets 8 km / 5 mi
Harvey B. Gantt Center for African-American Arts + Culture 8 km / 5 mi
The Green 8.1 km / 5 mi
Romare Bearden Park 8.1 km / 5 mi
Bechtler Museum of Modern Art 8.2 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Lift access
  • Newspaper stand
Show 6 more facilities & services
  • Banquet hall
  • Meeting room
  • Breakfast
  • Breakfast buffet
  • Minimum check-in age: 21
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Springhill Suites Charlotte Airport Lake Pointe

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Springhill Suites Charlotte Airport Lake Pointe

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-4

    Photos are not available for this room type.

    Springhill Suites Charlotte Airport Lake Pointe

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Springhill Suites Charlotte Airport Lake Pointe

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Springhill Suites Charlotte Airport Lake Pointe

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Springhill Suites Charlotte Airport Lake Pointe

9.4
Excellent
583 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Shelley
Rooms are clean, plenty of space for our family of 6 who stayed in 1 room. Recommend for a family, affordable.
10/10
Exceptional
19 Jul 2026
Starnisha j
Great property for our stay!
Friends
10/10
Exceptional
19 Jul 2026
Weston
Good experience and enjoyed the staff
Partner
6/10
Pleasant
19 Jul 2026
Amanda
The room itself was good. However, the room smelled absolutely terrible - so much so it was nearly impossible to sleep. When I called the front desk, staff indicated the smell was from outside coming from a water treatment plant. Beware.
Partner
10/10
Exceptional
18 Jul 2026
Jonas
Excellent staff and facilities I will come back
10/10
Exceptional
18 Jul 2026
Kiana
I like everything about the hotel from The time I checked in until the time I checked out
Family
10/10
Exceptional
13 Jul 2026
Wanda
Amazing hotel! Appears to be very recent construction. Quiet, convenient and a great breakfast selection.
Friends_and_family Friends
6/10
Pleasant
08 Jul 2026
Sandra
Front staff was not friendly. Did not acknowledge us when we were trying to check in. Had to wait awhile to check in. Did not explain the parking situation and fee. We checked out early the next morning. Food was already laid out but my child was told she could not get any yogurt because they were not open yet. They did not go out of their way to put their customers first. Hotel was clean but service could step it up.
Family_with_children
10/10
Exceptional
04 Jul 2026
JoAnn
The rooms at this hotel were very spacious and comfortable. The bed was very firm and clean and gave us a good night sleep. Breakfast was excellent, with fresh ingredients and creative entrees. The staff greeted, Zarrin, was friendly, helpful and made us feel very welcome.
Partner
8/10
Excellent
03 Jul 2026
Cecelia
No issues
8/10
Excellent
22 Jun 2026
Yorelis
Initial room had large cockroach in bathtub.
Family
10/10
Exceptional
06 Jun 2026
Alejandro Catani
Great service and Clean Rooms
Self
10/10
Exceptional
02 Jun 2026
Josh
Nice new hotel.
4/10
Poor
31 May 2026
Mark
Watch out for the ridiculous $10 parking charge which is unexpected when you have prepaid the hotel. The hotel has a huge carpark and is located int eh middle of nowhere so the charge is just another example of junk charges to price gauge and rip off guests. Chose somewhere else.
6/10
Pleasant
30 May 2026
Jessica
The property was as pictured however, it was frustrating that they charge per night for parking and additional fees that I wasn't made aware of upon booking. Also, the room was nice but none of the outlets except the one in the bathroom worked.
10/10
Exceptional
24 May 2026
Florence
Room are spaces clean and comfortable mini refrigerator and microwave in rooms was a plus the staff very friendly and helpful so was the airport shuttle the breakfast was sufficient I would differently stay at hotel again
Family_with_children
10/10
Exceptional
24 May 2026
Tony
Room was nice and clean as well as the rest of the facility.
Partner
10/10
Exceptional
20 May 2026
Ismian
Very nice staff, but they don’t clean their rooms if you spend more than two nights really disappointed for other than that it was really clean and we had to keep asking for towels other than that it was very clean, but they need
Partner
10/10
Exceptional
17 May 2026
John
Very modern feel to room
Family_with_children
10/10
Exceptional
11 May 2026
Kimberly
Very clean, plenty of parking. Easy access to room from lobby or outside.
6/10
Pleasant
10 May 2026
Marc
Paying for parking is a scam! In cities where there is no parking lot is ok, but not to pay in a lot on hotel property.
Family
10/10
Exceptional
07 May 2026
brian
Would be nice to have breakfast starting at 6:30 for those catching earlier flights at CLT
Partner
8/10
Excellent
04 May 2026
Sharaya
No issues with parking..S
10/10
Exceptional
03 May 2026
Rafael
Excellent service great staff deserve a pay raise
Partner
8/10
Excellent
25 Apr 2026
Jacey
Great breakfast, clean hotel, manager is great, pool and gym are ok. Not much around the hotel but they offer great home cooked meals. Overall good hotel.
10/10
Exceptional
24 Apr 2026
Yamiuris
Fantastic room and convenient location.
10/10
Exceptional
20 Apr 2026
Christopher
Clean room, friendly staff,Good Breakfast and convenient parking!
Family
2/10
Poor
20 Apr 2026
jaime
The pool was closed and no one told us. I chose this hotel based on the fact that it had a pool. I refuse to give it any more than two stars do not stay here if you want a pool
Partner
8/10
Excellent
18 Apr 2026
izyocat
Nive hotel
Family_with_children
8/10
Excellent
18 Apr 2026
izyocat
Nice hotel.
Breakfasg every day the same
Nice staff
10/10
Exceptional
17 Apr 2026
Tara
Excellent hotel and incredibly friendly staff. Clean and comfortable.
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Xian
Room is clean, and staffs are very nice.
Friends
4/10
Poor
30 Mar 2026
Karen
The shower in the suite did not work. We tried calling downstairs and could never get hold of someone. We had to go home without showers. Also, no blankets for the pull out bed. We had to go downstairs for those after again no answer at the desk.
Family_with_children
10/10
Exceptional
16 Feb 2026
Susan
It was very nice. The staff was so courteous and helpful. They made sure we had a little something to eat with our early departure.
Leisure Partner
10/10
Exceptional
11 Feb 2026
Jacqueline
The courtesy and professionalism of all the staff was what stood out the most. Everyone was so nice. The room was roomy and clean and comfortable. I would absolutely recommend this hotel.
Friends_and_family Friends
10/10
Exceptional
25 Jan 2026
Dana
Great stay
10/10
Exceptional
18 Jan 2026
Kelly
Clean and new. Also very quiet!
10/10
Exceptional
28 Dec 2025
josephine
I did enjoy the stay and staff was friendly.
10/10
Exceptional
27 Dec 2025
Shane
Nice beds. Quite rooms and on time shuttte to airport. Very nice stay
Leisure Family
10/10
Exceptional
13 Dec 2025
Jason
Good breakfast offerings
Business
10/10
Exceptional
07 Dec 2025
John Mark
Staff was friendly, efficient. Breakfast was hot and adequate
Leisure Family
10/10
Exceptional
05 Dec 2025
Samari
It was nice
10/10
Exceptional
24 Nov 2025
Christine
Very friendly and helpful staff! Thank you
10/10
Exceptional
17 Nov 2025
joseph
Great service and location for traveling
10/10
Exceptional
17 Nov 2025
Christal
Room.was clean and spacious. Shuttle bus driver James was very friendly. Check in was seemless and all the staff was cheerful and made me feel welcomed
Business
10/10
Exceptional
12 Nov 2025
Brady
Would stay again
8/10
Excellent
11 Nov 2025
Robyn
The room was clean and safe. The hot water in the shower was lukewarm the whole time, we found out later the hot & cold faucets were opposite…you had to turn on the cold for a hot shower:(
10/10
Exceptional
06 Nov 2025
Alex
Nice staff, clean, rooms are large clean and updated.
Leisure Family
8/10
Excellent
31 Oct 2025
Averi
Yes
Leisure Partner
10/10
Exceptional
30 Oct 2025
Anna
Clean room - friendly staff - enjoyable stay
Friends_and_family Family
8/10
Excellent
29 Oct 2025
antoine
Very clean and friendly staff
Leisure Partner
6/10
Pleasant
28 Oct 2025
Robert
There was a terrible
10/10
Exceptional
27 Oct 2025
VICKI
Enjoyed our stay. Clean, roomy and close to dining and concert venue.
10/10
Exceptional
21 Oct 2025
Keysha
Clean room, good breakfast, friendly staff
Business
10/10
Exceptional
12 Oct 2025
Eboni
The Bartender and ftont desk staff were wonderful.
The one and only issue I had was that I asked for daily housekeeping and I did not receive that service.
Leisure Friends
10/10
Exceptional
12 Oct 2025
Olander
Great Stay with the Family!!
Leisure Family
10/10
Exceptional
11 Oct 2025
Mark
The front desk staff were terrific
10/10
Exceptional
02 Oct 2025
Reida
Nice big rooms
Leisure Self
10/10
Exceptional
28 Sep 2025
Youvanda
There was blood on the desk.
Leisure Self
8/10
Excellent
28 Sep 2025
Sonji
Overall nice experience.
Leisure Self
10/10
Exceptional
22 Sep 2025
Robert
There is not much around the property because it’s near the airport but the hotel is very clean, nice and updated. Staff was very courteous. Only issue is you have to pay for parking. It should be free but it’s $11/day so not too bad.
Leisure Family
10/10
Exceptional
18 Sep 2025
ANTHONY
Rooms were great and the staff was excellent.
Leisure Family_with_children
10/10
Exceptional
14 Sep 2025
Richard

Turned our frowns upside down

We were bummed when the copilot didn't show up for our trip to Grand Cayman. We missed our connecting flight and were stranded in Charlotte. The airline gave us a voucher for a dirty (but friendly) Microtel. This made us even more bummed.

We left after 30 minutes and went to SpringHill Suites instead. Everyone was much friendlier and the place was spotless and clean. It felt great to be here.
Friends_and_family Family
2/10
Poor
07 Sep 2025
Rebecca
We left by 10 pm that night
Partner
8/10
Excellent
05 Sep 2025
Kimberly
Good
8/10
Excellent
01 Sep 2025
Latoya
Place was nice. Don’t know due to the construction being done at the front was causing a sewage smell. The staff was very nice and helpful as my mom was in a wheelchair and the room was very mobile for her to get around.
Leisure Family
6/10
Pleasant
31 Aug 2025
Patrick
Two cars were broken into on two separate nights. No security cameras or security staff on property.
10/10
Exceptional
28 Aug 2025
Felicia
Airport shuttle was a plus, perfect location and they offer extended parking.
Leisure Family
8/10
Excellent
27 Aug 2025
Lillian
Accommodated me right away first room had a few things that needed maintenance. Def needs better breakfast options.
Leisure Family
10/10
Exceptional
27 Aug 2025
Verified traveler

Great transit hotel

Well designed hotel room, friendly staff, frequent hotel shuttle, and convenient breakfast.
Partner
10/10
Exceptional
26 Aug 2025
Sherri
Good stay overall !
Leisure Family
10/10
Exceptional
24 Aug 2025
Dorina
Shuttle to the airport every 30 minutes
10/10
Exceptional
16 Aug 2025
Elfrieda
Clean and spacious. Wonderful staff.
10/10
Exceptional
15 Aug 2025
Celica

Would definitely stay again

The hotel and my room were modern and very clean. The airport shuttle and buffet breakfast were a plus.
Self
10/10
Exceptional
12 Aug 2025
Matthew
NEW!!
Business Family
8/10
Excellent
10 Aug 2025
Sharon
Construction
Leisure Family
10/10
Exceptional
22 Jul 2025
Tracy
Great
Leisure Family
10/10
Exceptional
20 Jul 2025
Adam J.
Excellent!
10/10
Exceptional
19 Jul 2025
Michele
Very helpful staff
10/10
Exceptional
15 Jul 2025
Allan
There for one night. Quite and comfortable!
Friends_and_family Family
4/10
Poor
23 Jun 2025
Jon

Terrible Breakfast!

Hotel in good condition, rooms clean, bed comfortable. Breakfast is horrible compared to other SpringHill’s we’ve stayed. Would appear the owner is attempting to conserve profits by offering a limited assortment. Additionally, the area where food is served was very dusty, like it hasn’t been cleaned in months.
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
Steven
Excellent buffet breakfast
Leisure Family
10/10
Exceptional
16 Jun 2025
Peter
Great and comfortable .The man woman were more than helpful and took good care of is
Partner
2/10
Poor
07 Jun 2025
Norma
Expedia completely messed up our hotel accommodations. We booked a \"Park and Fly\" at the Charlotte Hotel. We wanted to park the car on May 11 and fly out the same day. We also wanted to leave our car at the hotel and then spend the night on May 20th when we got back from our vacation. Well, Expedia booked us staying at the hotel on May 11 and then didn't book us at the same hotel when we arrived back (8 hour flight) on the 20th. In fact, they booked us at another hotel where our car was not located. Complete \"screw up\". I have tried to get my money refunded (we didn't stay at the hotel at all) but can't successfully maneuver their website. Last time I work with them. Will try Travelocity in the future.
Leisure Family
10/10
Exceptional
05 Jun 2025
Stacy

Perfect hotel, perfect

It was great. The room was clean. The staff was great. The food was great. Everything was perfect.
Friends_and_family Family
10/10
Exceptional
03 Jun 2025
Cara
Clean suite with comfortable bed and linens. Bathroom was spacious and room must have been recently updated. Only negative to me is that the bathroom door is a sliding barn door and isn’t sound proof. If you’re looking to use the bathroom without your travel companion knowing all of the details, go to the lobby.
Friends_and_family Friends
10/10
Exceptional
01 Jun 2025
Elizabeth
Very helpful staff. Brandon, especially.
Family
10/10
Exceptional
31 May 2025
Mark
Everything was great. Staff was friendly and very helpful!
Leisure Family
10/10
Exceptional
30 May 2025
Jeffrey
Great place. Just hard to see in the room.
Leisure Family
10/10
Exceptional
22 May 2025
Verified traveler

Great stay! Great breakfast!

Great short stay, comfortable beds, nice spacious rooms, and delicious hot breakfast! Only negative was the tp was poor quality. We would still do it again!
Partner
10/10
Exceptional
20 May 2025
Tamika Lashawn Nicole
Great!
Leisure Self
10/10
Exceptional
14 May 2025
Heriberto
We enjoyed the large comfortable room and the breakfast was excellent!
Leisure Partner
10/10
Exceptional
03 May 2025
Lynette
This was the perfect stay for our layover.
Leisure Family
10/10
Exceptional
02 May 2025
Cristin

Amazing. Best customer service!

I missed the shuttle ( I was late) and so the manager DROVE ME TO THE AIRPORT HIMSELF. Best customer service I've ever experienced. And the room was spacious, clean, and lovely. Couldn't be better.
Business Self
8/10
Excellent
27 Apr 2025
Linda

Almost really good

We really like the space and the comfort. Staff nice and friendly. Breakfast is just OK, but good enough. We only stayed over as layover til next day flight. The only thing wrong was that both of us were pretty bitten up in bed. Probably won’t stay here again because of that.
Partner
10/10
Exceptional
20 Apr 2025
July Andrea Avila
The staff was so helpful and kind
Business_and_leisure Family
10/10
Exceptional
13 Apr 2025
Jennifer
Wonderful property and beautiful rooms will definitely stay again!!! Love the 24 hour free shuttle that is crucial for airport travel!!
Leisure Family
8/10
Excellent
10 Apr 2025
Janet
You have to pay to park. That is ridiculous.
Leisure Family
10/10
Exceptional
29 Mar 2025
Staci
The staff is awesome!!
10/10
Exceptional
27 Mar 2025
Jamika
Very clean and the staff was so nice
Leisure Self

Location & surroundings

Springhill Suites Charlotte Airport Lake Pointe
2223 Cascade Pointe Boulevard, Charlotte, United States

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Springhill Suites Charlotte Airport Lake Pointe

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