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Extended Stay America - Charlotte - Tyvola Rd.

Charlotte - NC · United States

6035 Nations Ford RdView location

6.8/10Good299 Reviews
Cleanliness7.0/107.0
Service7.4/107.4
Comfort7.6/107.6
Condition6.6/106.6
Neighborhood8.6/108.6
Amenities5.8/105.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Extended Stay America - Charlotte - Tyvola Rd.

This Extended Stay America - Charlotte - Tyvola Rd. is specifically designed for longer stays, with each room featuring a fully equipped kitchen. Located in Charlotte, the hotel offers free WiFi, a 24-hour front desk, and a complimentary airport shuttle. Guests can enjoy a free grab-and-go breakfast each morning.

Each room includes a stovetop, microwave, refrigerator, ironing facilities, and upgraded bedding with extra pillows. Weekly housekeeping is provided, with towels and linens exchanged at the front desk. On-site laundry facilities are also available. The hotel is 6.

8 miles from the NASCAR Hall of Fame, an 11-minute drive from Carowinds Theme Park, and 2. 7 miles from the Billy Graham Library.

Read more about this hotelShow less

With a stay at Extended Stay America Select Suites - Charlotte - Tyvola Rd. in Charlotte, you'll be a 5-minute drive from Billy Graham Library and 8 minutes from Bank of America Stadium.

This hotel is 5 mi (8.1 km) from Charlotte Convention Center and 5.5 mi (8.8 km) from Spectrum Center. Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and stovetops.

Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Laundry
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 9:00 AM - 10:00 PM
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Housekeeping fee: USD 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Sonesta Charlotte Lower South End 1.5 km / 0.9 mi
Renaissance Park 2 km / 1.3 mi
Tyvola Square 2.1 km / 1.3 mi
York Road Community Park 2.5 km / 1.6 mi
The Olde Mecklenburg Brewery & Biergarten 2.9 km / 1.8 mi
Charlotte Regional Farmers Market 3.7 km / 2.3 mi
Billy Graham Library 4.3 km / 2.7 mi
Park Road Park 5.5 km / 3.4 mi
Symphony Park 6.7 km / 4.2 mi
SouthPark Mall 6.7 km / 4.2 mi
Phillips Place 7.3 km / 4.5 mi
Topgolf 7.4 km / 4.6 mi
Freedom Park 7.9 km / 4.9 mi
Harvey B. Gantt Center for African-American Arts + Culture 8 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Bar
Show 5 more facilities & services
  • Conference room
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Extended Stay America - Charlotte - Tyvola Rd.

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Extended Stay America - Charlotte - Tyvola Rd.

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    Extended Stay America - Charlotte - Tyvola Rd.

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN

    Photos are not available for this room type.

    Extended Stay America - Charlotte - Tyvola Rd.

    STUDIO QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Extended Stay America - Charlotte - Tyvola Rd.

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Extended Stay America - Charlotte - Tyvola Rd.

6.8
Good
299 Reviews
Cleanliness
7.0 /10
Service
7.4 /10
Comfort
7.6 /10
Condition
6.6 /10
Neighborhood
8.6 /10
Amenities
5.8 /10
100 reviews shown
4/10
Poor
02 Aug 2026
Korinthia
this place was ran down and not very clean. Just met the need of sleeping for the night however the bed is not very comfortable. I will not be staying here again, the room should’ve been priced at $50 not $99.
10/10
Exceptional
30 Jul 2026
Sebrina
The room was nicely setup. But, the floors needed to be swept and mopped. There was dust and trash around the walls in the bedroom, kitchen, and bathroom. Not to say how old the tub is, it really needs to be replaced. I couldn’t tell if it was cleaned or just old from the way it looked. Either way I showered in flip flops. If renovations were done, I’d have given it a 5 star rating, but under the circumstances it’s not a place I’d choose to revisit.
4/10
Poor
16 Jul 2026
Alexander
Muy mal este lugar desde el olor tan malo hasta el personal pésimo todo
Partner
2/10
Poor
15 Jul 2026
Teresa
The room was disgusting. Damaged and dirty counters and bathtub. There was a hair in the sink. I did not stay the night.
Self
10/10
Exceptional
15 Jun 2026
Charisse
It was very clean , parking lot was clean and there was no problem
4/10
Poor
26 Apr 2026
Sharee Brantley
Staff was the ONLY good think about this place. Room smelled like cigarettes, bathroom didn't look clean. There was no ice machine or coffee machines and the lobby smelled like piss.
Family_with_children
2/10
Poor
10 Mar 2026
Lindsey
The description is not at all what it claims to be.
2/10
Poor
11 Dec 2025
Karen
The worst hotel I have ever stayed at, the walls are so thin I could hear everything all night long which means I did not rest or sleep. The only amenities was a bar of soap and a wrapped plastic cup. Housekeeping came well before checkout knocking on the door wanting to know when I was checking out.
Business
2/10
Poor
07 Dec 2025
Mario
So gross
Leisure Self
6/10
Pleasant
19 Oct 2025
Alvah
Staff was friendly. People hanging out in the parking lot.
8/10
Excellent
06 Jul 2025
Erwin
Nice and spacious room, but dust all over the furniture and kitchen extractor didn't have the carbon filter. All clothes and room impregnated with odors of what you were cooking. If they address this issues its a great place to stay. Also when booking through expedia it didnt say that there was no cooking hardware nor drinkin glasses and utensils.
Business_and_leisure Self
4/10
Poor
28 Jun 2025
kevin

I won’t be back.

Thankfully this was only an overnight stop. It is the second worse hotel I’ve ever stayed in - at least I felt able to sleep in the room.
Self
4/10
Poor
30 May 2025
Kathryn
no coffee maker or coffee
no shampoo no conditioner.
1 tiny bar of soap
a studio apartment that has nor a single pot or pan; glass, cup, or bowl. what’s the point of having a cooktop, fridge; and microwave when there is nothing else there.

I could have gotten a hotel room with a coffee maker and free breakfast for cheaper
Overall, this was a terrible experience.
4/10
Poor
19 May 2025
BRANDON

Missing

They did not offer breakfast and held 150 dollar deposit
Friends_and_family Friends
2/10
Poor
14 May 2025
Carlos
Was not what I expected
Pet
10/10
Exceptional
22 Apr 2025
Jim
Great
4/10
Poor
11 Apr 2025
Kayla
Worst sleep. People made loud noises all night long.
6/10
Pleasant
07 Apr 2025
Alexandra

Just a regular motel

No bells and whistles here. My bed was broken, the hey don’t have a coffee maker or an iron like most hotels offer. Parking was always full.
Self
2/10
Poor
07 Apr 2025
Shawnace

NO HOT WATER!!!!!

During my stay, I booked a queen suite for my birthday and had to be switched from room 107 due to someone already in the room. So the kind lady at the front switched me to room 117 that room there was no hot water, again I was then changed to room 227 where again no HOT WATER!!! This was very inconvenient due to I was late for my birthday dinner due to being changed to different rooms and then having to have a cold shower in each room because of no hot water is ridiculous.
Partner
8/10
Excellent
31 Mar 2025
Aujzia

Be careful, it’s nice

It was a okay stay, however on our second night there was a mass car break in. When we woke up 5 cars had been broken into with their windows busted out. Luckily ours wasn’t. Apparently the surrounding hotels also got hit. The office attendants were not available which seemed weird at 11 am on a Friday.
Partner
4/10
Poor
29 Mar 2025
John

Not as avertised!

This hotel has no breakfast, coffee, or other perks even though Hotels.com believes differently. Also, the hotel has lots of bed bugs, do not stay here if you do not like to cohabit with bed bugs and the bites!
Self
4/10
Poor
14 Mar 2025
Robert
The stay was Ok. I was initially told I needed to pay a deposit, which wasn't a problem until after checking out. When I attempted to collect it after the 3-5 daya wait, I was given the run around. The answer that I should have been told was to collect it from the third-party vendor that I booked with. I ended up wasting 2 weeks of time.
6/10
Pleasant
01 Dec 2024
Jill
This was a business location. While the staff were very friendly, the property was run down, and the halls smelled heavily like cigarette smoke. While in the room, the constant thumping of the people upstairs was annoying. The bed was extremely firm and uncomfortable, the pillows were thin and lackluster, providing no support whatsoever. The TV system was confusing and hard to work, instructions were lacking.
Leisure Partner
10/10
Exceptional
28 Nov 2024
Verified traveler
Excellent place to stay! Very clean!
Business
10/10
Exceptional
30 Sep 2024
Francis
Great place to stay
Leisure Pet
10/10
Exceptional
31 Aug 2024
Dante
Great value
Business
2/10
Poor
12 Aug 2024
Nermy
I paid for my reservation at this hotel and they provided me a room and at 2 am they kicked me out because supposedly the system was down and it didn’t processed the payment
8/10
Excellent
08 Aug 2024
Diana
The staff was very helpful, and the room was clean and convenient for our overnight stay.
Leisure Family
2/10
Poor
04 Aug 2024
William
My room was filthy with hair in the tub and sink and body scum and toilet tree residue. I was told that there were no other rooms available, and I had to spend the night in these conditions.
Business Self
8/10
Excellent
29 Jul 2024
Javell
Love the room and detail just a high deposit for the one night i was staying
2/10
Poor
28 Jul 2024
Michael
Garbage everywhere outside. Took my dog to go to bathroom at 4 in morning. Doors were unlocked. Never again!
Leisure Family
2/10
Poor
22 Jul 2024
Anton
The property is not well maintained. It looked dirty, and I found lots of hair on the bathroom sink countertop. The hotel does not have bottled water neither to give their customer for free nor to buy. The walls are paper thin, and I could hear all noises around throughout the night. My room was on the first floor, close to the reception desk, and the entire night the reception desk was operating, receiving calls, talking, cleaning - no sleep for me for the night.
Self
2/10
Poor
17 Jul 2024
Christopher
Yes and yes prove it
Business
10/10
Exceptional
05 Jul 2024
Tasha
The staff was really nice the rooms were clean and facility and property was very clean
Leisure
2/10
Poor
30 Jun 2024
Christopher
King but it had his store $150 from me when I asked my deposit back I didn't get my cash deposit back and I'll probably won't never come here again unless y'all credit me
Business Family
10/10
Exceptional
23 Jun 2024
C
I was a huge fan of the small kitchenette.
Leisure Self
6/10
Pleasant
14 Jun 2024
paul

Not returning

It was OK...just visited Charlotte to meet up with a few friends for the weekend...served its purpose overall.

The most annoying thing about my stay was the issue with the doors. The front desk agent stated that a work order has been created, but who knows...sometimes, that excuse is used to throw the customer off. The exterior side doors have an \"issue\" where you cannot get in, but exit only. So, every time you leave the building, you have to go through the front entrance to get back in.

Won't be returning...not to mentioned the other clientele staying there. It is slowly taking on a Section 8 vibe and may eventually be sold by Extended Stay America just like the property on Yorkmont Road.
Self
6/10
Pleasant
15 May 2024
javier
Staff was friendly and helpful, the smoke detector in the room was chirping, the sheet rock on the walls had been patch but not painted. Overall the room was in poor condition
Business Self
6/10
Pleasant
29 Mar 2024
Amira
80 yr old woman with dementia ended up at the front desk from a Wal-Mart parking lot disheveled. Men sitting on the grass across the entry all times of the day. It was tacky. If they were waiting to work, let them wait inside.
Leisure
10/10
Exceptional
26 Mar 2024
Treviea
The property was clean, quiet and staff was nice.
We stayed 4 days and everything was great until our last night there roaches started crawling from everywhere. Other than that was a great experience
2/10
Poor
26 Jan 2024
Karen
This place needs serious upgrades. The Fridge door was broken, tub not clean, cupboard broken.
Self
8/10
Excellent
23 Dec 2023
JUAN PABLO
The best Staff. So kind and friendly
Leisure Family
6/10
Pleasant
19 Dec 2023
Sarah
Close to a lot of different places.
Partner
2/10
Poor
04 Dec 2023
Jerry

Horrible

The hallway carpet was filthy and smelled like marijuana. The sheets on the bed were dirty and stained with what looked rat feces. We immediately booked at another hotel and left! Place should be condemned!
Friends_and_family Family
2/10
Poor
08 Sep 2023
Yanela
Noise all night
2/10
Poor
04 Sep 2023
Verified traveler

Unclean , Broken Place

Seems to be a place where people live for months/ weeks
4/10
Poor
13 Jul 2023
Tom
Staff undertrained. Problems with the checkin.
Business Partner
4/10
Poor
10 Jul 2023
Robert
Luckily we only had to stay one night here.
The hotel just gives off a very shady feeling. Once we got up to our room it was definitely not cleaned. The floors are actually sticky, sink still had toothpaste in it, and shower was dirty. People hanging out in the hallway making noise at 2:00 in the morning.
There were actually chicken bones left in the hallway as we were trying to push our luggage out with the cart with flat tires.
Definitely you should have researched this one first, but we were in a hurry.
Business_and_leisure Partner
4/10
Poor
26 Jun 2023
Verified traveler

It felt disgusting

It smelled like smoke everywhere. It wasn’t clean, the towels were old, there was just in the sink. It all felt disgusting. The front desk lady was nice but there really wasn’t anything we could do when we got in so late at night. We still haven’t been given a receipt which we need to get reimbursed for the stay (since our flight was delayed).
Friends_and_family Family
6/10
Pleasant
12 Jun 2023
Rosemary
I liked the staff.

The property was abused during COVID, I understand. The room was nice enough, dispite wear and tear.

It has the feel subsidized housing, as a result, I felt I was safer in my room.

Better lighting might help?

There is a refundable deposit when you check in. 🙂 That could help.
Business_and_leisure Self
2/10
Poor
21 Apr 2023
Sheri
Bathroom dirty
Leisure Self
6/10
Pleasant
19 Apr 2023
Basil
I like the distance to ans from the airport
10/10
Exceptional
12 Apr 2023
Alex
Property manager was great and quick. Room was clean and no shady people walking around.
Business Partner
10/10
Exceptional
09 Apr 2023
Alex
Luke was an amazing property manager. Towels were clean, room was clean. No problems at all. Would recommend anyone to stay temporarily or for extended stays as well. 9/10
Leisure Family
10/10
Exceptional
01 Apr 2023
Doug
The unit was recently remodeled clean with new appliances, no in room coffee, over all nice, looks like a lot of long term renters
Partner
2/10
Poor
24 Mar 2023
Travis Big Boogie
Weed smoking hotel, toilet was stopped up. Stove didn’t work. It was just a horrible stay.
Leisure Partner
2/10
Poor
08 Jan 2023
Marquitta

Crazy day

When we first checked in he gave us 219 that room was nasty wasn’t cleaned no sheets on the bed water pizza boxes everywhere then he gave us 303 it was okay but I don’t know it hurt my feelings I am pregnant
Partner
2/10
Poor
05 Jan 2023
George

Stay not acceptable

Hallway wasn’t vacuumed. Room wasn’t clean. No pillow cases on pillows. No toilet paper in the room.
Friends_and_family Family
2/10
Poor
31 Oct 2022
Octavio
Very low quality bed.
Room smells like cigarettes.
Business Self
4/10
Poor
01 Aug 2022
LAXMAN
Needed additional pillow. There was no breakfast, only coffee and a muffin served. There is a stove in the room but no pots and pans.
However, liked the free parking and good staff.
Leisure Family
8/10
Excellent
22 Jul 2022
Darah
Overall the stay here was fine. It’s an older hotel, not in the best condition but it’s okay. The vending machine and laundry facility are great! So that was a definite plus. And the room was decent.
Leisure Partner
10/10
Exceptional
27 Jun 2022
Pranav
Excellent service and clean rooms
Business_and_leisure Self
6/10
Pleasant
09 Jun 2022
George
Had to changed rooms due to room assigned at check in was not cleaned. A car was broken into in the parking lot overnight.
Self
2/10
Poor
14 May 2022
Mardocay
It’s Trash
10/10
Exceptional
09 May 2022
Augustin
It was very good, less the room had painted signs in it as wet paint…
Business Self
8/10
Excellent
07 May 2022
Latarsha
Nice hotel. Breakfast needs to be better.
4/10
Poor
01 May 2022
Verified traveler

Take note!

They billboard as \"breakfast included\"...if you call putting a pack of oatmeal in a coffee cup and adding hot water, then yes they serve breakfast. Also no coffee pot or blow dryer in room...or anything else is in the room for that matter. The staff is very nice...but the management is cheap to the point of false advertisement
Business
2/10
Poor
25 Apr 2022
renn
It smelled so bad of marijuana I could not even stay if it wasn’t as dirty as it smelled.
I stayed less than half an hr. And that was only to take pictures of how filthy it was.
When I left no one came to the desk.
So I left my key and called to tell them. I need refunded & would not be staying & they hung up on me after being on hold 17 mins. I’m disputing this charge. And would love it if someone would refund my $ asap Expedia.
Business_and_leisure
10/10
Exceptional
08 Apr 2022
Camille
After a very long and difficult day, thanks to Annette that made sure that I had everything when I arrived at 2am ..
8/10
Excellent
23 Feb 2022
Patrick
It was good.
Friends_and_family Family
10/10
Exceptional
20 Jan 2022
Antonia

Awesome

We were happy with everything and the manager is perfect in both ways
Business
4/10
Poor
18 Dec 2021
Kim
Needed blow dryer, needed coffeemaker needed more shampoo and conditioner ,beeded cups.
Leisure Family
10/10
Exceptional
14 Dec 2021
William
Staff was amazing and room was nice and clean
Partner
6/10
Pleasant
02 Dec 2021
Melissa
Difficulty checking in. Room looked very run down. Bathrrom looked dirty with broken towel rack.
Business Pet
6/10
Pleasant
22 Nov 2021
Theodosia
The room was okay. The location of the room was not. Couldn't get much sleep because all I heard was booming and heavy walking above me! Front desk was louder than my t.v.! Will not be staying there again.
Leisure Partner
2/10
Poor
24 Oct 2021
vijaysinha
ROACHES! DIFFICULT CHECK IN
Business Self
6/10
Pleasant
06 Sep 2021
Terrence
The TV did not work.
Leisure
2/10
Poor
05 Sep 2021
MariaTeresa
They gave away my room! I spent the night on an armchair!!! Hope nobody will try to charge my credit card😠
Leisure Self
2/10
Poor
24 Aug 2021
Verified traveler

I didn't get a room because Hotels.com overbooked

After having my flight cancelled after a 4 hour delay, I booked this hotel through Hotels.com. When I get there, the hotel told me that they didn't have any rooms for me to stay in and that Hotels.com overbooks the hotel and it's not the first time it happened. The front desk clerk was very friendly and pointed me to a hotel that had some rooms available.
The next day when I called Hotels.com to make sure that I got a refund, Hotels.com customer service told me that they wouldn't be issuing me a refund because according to them I was a \"no-show\".
6/10
Pleasant
07 Jun 2021
Charisse

Good app

I enjoyed the stay ! There was no coffee or breakfast ~ I understand because of covet. But a grab and go could have been good!
There were kids there whom where out of control! Very much to much noise!
Partner
6/10
Pleasant
26 Oct 2020
Joshua

Where are the staff members?!?

When I was first checking in I went into the lobby and there was no staff to be found. I literally stood in the lobby for 20 minutes and still no staff members appeared. I finally had to literally scream at the top of my lungs \"hello!\" Before someone finally came to check me in. The next day whenever I was checking out once again the same issue no staff members were in the lobby. I stood there for 10 minutes before anyone finally approach to check me out. Other than that it was an okay and decent place just stay the night.
Business
2/10
Poor
18 Aug 2020
Gerald

Poor house keeping

Room had a bug in it looks like a waterbug are roach
Business
2/10
Poor
13 Aug 2020
Verified traveler
I book my room at least 10 hours early because I was driving for 17 hours I arrive at 12am and the person on the front seat told me they don have any more room! After they already changed my card. Must of the time I’m in town i stay in these hotel but never again. They should start letting ppl know if they don’t have room not the them come in tired and expect they are gonna take it like it’s ok.
Business Self
8/10
Excellent
10 Aug 2020
Verified traveler
Annette and Jeremy at the front desk were awesome
Friends_and_family Family
4/10
Poor
04 Aug 2020
Verified traveler
Pillows were flat.
I stayed for a week and my room was never cleaned.
The air had a stale smell to it.
Leisure Self
4/10
Poor
15 Jul 2020
Verified traveler
Domestic fight in the parking lot then they got in the car and drove erratic all over the lot. Party or kids running thru hall ways from 3-6 am. Room seemed to be clean until we found used face towels in the shower
Business_and_leisure Partner
2/10
Poor
04 Jul 2020
Laurengirl38
Very Ghetto and people running up and down the hallway all night people next door were fighting all night no good sleep at all
Friends_and_family Family
10/10
Exceptional
28 Jun 2020
Billie

billie

Super friendly staff - very clean - exactly what we needed!
Partner
10/10
Exceptional
27 Jun 2020
Thomas

The time to be with family

It was a very nice stay. I was with my family most of the day in Charlotte but it was a pleasant place to return to in the evening
Friends_and_family Family
6/10
Pleasant
15 Jun 2020
Donna
A bit noisy late night, lack of info about amenities, not even a cup in the room to make tea/coffee.
Leisure Self
8/10
Excellent
13 May 2020
Verified traveler
A really good place to stay really clean and quiet.
Business Self
10/10
Exceptional
04 May 2020
Verified traveler
I really loved this property even though I was only staying one night. I loved the room layout, the bed was comfortable, the shower was good, and the faux wood flooring was nice for a change. The only thing is that it took me about 10 minutes to find this place when I was only a few minutes away. It sits way back from the main road. So, keep this in mind as you are looking for it and you have never been there before.
Leisure Self
2/10
Poor
06 Mar 2020
Verified traveler
I had requested a handicapped first floor room and when I arrived the were no handicapped rooms available. The front desk clerk proceeded to check me into another room. When I went to the room, it had obviously not been cleaned. I went back to the front desk and they proceeded to check me into another room. That room had also not been cleaned. At this point, there were no other rooms on the first floor so the front desk clerk asked me if I would accept a 2nd floor room. She also went up to check out the room prior to me going up, that room was also not cleaned. She back down flustered, apologetic and tried a fifth room, and finally had success. upon arrival to the second floor, I got a contact buzz from the pot smoke all the way down the hall. then at 11:45 PM a member of the staff knocks on my doors as they are unlocking it and announce that they are doing a room check. The last surprise came at approximately 2:45 in the morning when my neighbor began pounding on the wall. over all a miserable stay. I will not be going back. The only bright spot was the unfortunate young lady that was working the front desk when I checked in. She remained very professional in a very embarrassing and frustrating situation. I believe her name was Melissa
Business Self
10/10
Exceptional
03 Mar 2020
BJ
It was fine. Just a quick overnight stay for a job interview
Business Self
2/10
Poor
09 Feb 2020
Shay
They put me in a dirty room; they property was supposed to be non smoking but it definitely was guest there smoking!
Friends_and_family Partner
10/10
Exceptional
06 Feb 2020
Crystal
Super Friendly Staff !!
Self
10/10
Exceptional
26 Jan 2020
Verified traveler
I enjoyed my stay! Very comfortable for a weekend getaway!
Leisure Partner
8/10
Excellent
20 Jan 2020
Xavier
Everything was pretty great about the property. The only thing that I didn't like was that the \"continental breakfast\" was just coffee and granola bars.
Friends_and_family Partner
10/10
Exceptional
14 Jan 2020
Crystal
It was fine
Self
6/10
Pleasant
18 Nov 2019
Deandre
Cable went out and saw a bug
Friends_and_family Family

Location & surroundings

Extended Stay America - Charlotte - Tyvola Rd.
6035 Nations Ford Rd, Charlotte, United States

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Extended Stay America - Charlotte - Tyvola Rd.

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