Name: Waterwalk Extended Stay Charlotte - Arrowood
Address: 1525 W Arrowood Rd, Charlotte, 28217, US

10/10

Exceptional

14 Jul 2026

Antonio

👍👍👍👍👍

Business

2/10

Poor

13 Jul 2026

James

Staff was nice but the hotel isn't a place you would wanna stay if you were in town for a night. More of a place you live when in hard times. Cardboard in the windows

Self

2/10

Poor

12 Jul 2026

Reginald

I didn't get to stay there because my reservations had been canceled. Upon my arrival I went to the desk to check in and was told that the manager had sold my rooms. I had driven almost 700 miles from Michigan and was presented with this. I am very disappointed and will probably never use Hotels.com again.

Friends_and_family Family

2/10

Poor

11 Jul 2026

Kristin

Upon arrival guests were shooting fireworks into the courtyard from a balcony. When we walked into our room we were greeted by a cockroach crawling on the counter. The couch was absolutely disgusting cigarette burns all over the furniture. Room smelled of smoke. You get what you pay for that’s forsure. Check in took longer than we stayed. Ended up leaving and booking another room elsewhere the sweep girl at the desk was amazing. She was helpful and very understanding and very nice.

Friends_and_family Family

2/10

Poor

11 Jul 2026

Clarissa

Overbooked and cancelled my reservation after I had driven 4 hours to get their

10/10

Exceptional

09 Jul 2026

Barbara

My stay was for one night in town and the hotel was very clean and comfortable. The staff were very helpful and I will be booking again when I go to Charlotte.

Self

4/10

Poor

09 Jul 2026

Desmond

Checked in and room was not clean both trash cans full of trash, not enough towels and washcloths were provided(forgot to restock) kitchen was a bit dirty but I cleaned it myself in order to cook. Previous renters obviously smoked on balcony and left their smoking debris. Requested housekeeping 2x and they never came until the day of check out. Very disappointed. Requesting partial refund.

Friends_and_family Family

2/10

Poor

09 Jul 2026

Donisha

Rooms are dirty, beds highly uncomfortable with no middle support so you sink in and will certainly wake up with back and neck pain, linen half clean, couch filthy with stains, and you may or may not get a room with working tvs and or have to share remotes. I would advise find better accommodation but you have been warned.

Family_with_children

2/10

Poor

06 Jul 2026

Lailah

Staff at the front desk was quite rude and unhelpful. There was a young lady particularly who worked on Sunday,July 5th around 4:30pm and was not nice. She even used bad language. I will not recommend anyone coming to this place and expect good or even fair customer service.

4/10

Poor

04 Jul 2026

Kerry

Lobby rreked of smoke and weed.

Family_with_children

6/10

Pleasant

03 Jul 2026

roxann

The couch was full of stains, need to get replaced

Friends_and_family Family

2/10

Poor

03 Jul 2026

Tayler

broken elevators, people living in the lobby in the middle of the night, no ac in the hallways, dirty hallway floors with stains and trash, stairwells that smell like vinegar, a room with disgustingly stained and dirty furniture, unclean sheets, bed bug bite blood stains on the sheets, offensive cat urine odor, and a refusal to offer a refund from both wyndham and expedia

Family_with_children

6/10

Pleasant

03 Jul 2026

Montrell

The room's upholstery was very dirty in room 216. The room also smelled like marijuana.

Self

10/10

Exceptional

01 Jul 2026

Weihang

The room is reasonable for the price.

Family_with_children

2/10

Poor

30 Jun 2026

Tolu

From the moment we arrived, we felt uncomfortable. While checking in and entering the property, we overheard conversations about guests having their belongings stolen, which immediately raised concerns about the safety of the hotel.

Once we entered our room, the condition was completely unacceptable. The bedsheets were visibly dirty and appeared not to have been properly changed. There was leftover trash from previous guests, hair left in the shower, tape stuck to the ceiling, and multiple sticky substances on both the floor and the curtains. These conditions made it clear that the room had not been properly cleaned before our arrival.

The most concerning issue was the pest infestation. During our stay, we encountered a total of five roaches inside the room. This is not only unsanitary but also completely unacceptable for any paying guest. We brought these concerns to the hotel’s attention, yet we were not offered another room or an adequate solution to resolve the situation.

We paid with the expectation of staying in a clean, safe, and sanitary environment. Instead, we experienced conditions that fell far below reasonable hospitality standards. The lack of cleanliness, presence of pests, and failure to provide an alternative room significantly impacted our stay and caused unnecessary stress and discomfort.

Partner

2/10

Poor

27 Jun 2026

Ryan

Absolutely awful. Easily the worst hotel I’ve stayed in. No trash can or toilet paper in room, stains on most of the furniture, filthy hallways, broken elevator (good luck if you’re on the 4th floor). I waited a good 30-40 mins for the reception to leave their party in the outside courtyard and come in and take care of the line of folks who were waiting to check-in after a long day. I even got panhandled on my way to the dirty room.

Plenty of hotels near Carowinds that aren’t repulsive - stay at one of those.

Self

2/10

Poor

25 Jun 2026

Anissa

Very dirty. The couches had stains, the sheets had stains and hair as well as the towels, the hallways and stairs had a lot of trash and dirt all over the place, we woke up to ants in the kitchen.

Partner

2/10

Poor

21 Jun 2026

Sheila

I'm very upset they canceled my stay the day of my stay I didnt find out until I was at the hotel.

Friends

2/10

Poor

21 Jun 2026

David

Overall, my experience with this property was genuinely disappointing and unpleasant. There was broken glass on the floor, a missing shower door, and dirty rooms, towels, furniture, bedsheets, pillow covers, and more, that made my visit not only unpleasant but dangerous to me and my friend’s time staying at the property. These issues were persistent even after switching rooms once on my first day.

The only positive element of my experience was the General Manager Cameron’s attitude and assistance, which was helpful to an extent. But unfortunately my stay overall was extremely disappointing and I cannot recommend anyone stay at this property for their safety and enjoyment.

Friends

4/10

Poor

21 Jun 2026

Lydia

⭐☆☆☆☆

Unfortunately, my stay was very disappointing. The room had several maintenance and cleanliness issues that significantly impacted my experience. There were roaches in the room, which is unacceptable and raised serious concerns about cleanliness. We were changed to a separate room which presented its own issues.

The bathtub was clogged and drained very slowly, making it difficult to use properly.
Additionally, the A/C unit only worked partially, leaving the room uncomfortable and difficult to cool adequately.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Melissa

Great stay no complaints

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Denise

We, 5 adults, stayed overnight on our way to Richmond. We booked a 3 bedroom unit and they gave our room away. We ended up in a 2 bedroom unit and the 5th adult sleeping on the couch. The front desk could only provide one sheet and no pillow for the person on the couch. Overall, the hotel is fine to stay at. Plates and pots available and only 4 spoons.

Friends_and_family Friends

2/10

Poor

19 Jun 2026

Julia Rivera

Rude staff

6/10

Pleasant

19 Jun 2026

William

The handicapped accessible doors don’t work and you have to really pull very very hard to get the doors open

10/10

Exceptional

16 Jun 2026

Mirta

super clean and perfec , cleab room ,

Friends_and_family Friends

4/10

Poor

15 Jun 2026

Cole M.

Stains everywhere on the couch and walls. No cutlery or water bottles or soap. Place smelled like cigarettes and people coming and going all night in the parking lot

Self

2/10

Poor

15 Jun 2026

Keyaina

I was very disappointed with my experience. I booked this property by phone because it offered the space my family needed, including three bedrooms and multiple rooms. After a 12-hour drive with my children, we finally arrived only to be told at check-in that the hotel was overbooked and could not accommodate us.

The staff member stated that they had reached out by email, but I never received any email or phone call notifying me of the issue before our arrival. What was even more frustrating was the lack of empathy shown by the staff. The interaction felt very routine, as if situations like this happen regularly.

Considering that North Carolina is extremely busy during this time of year and most suites were already fully booked, we were left scrambling to find alternative accommodations. In the end, we had to settle for a hotel room with only two beds, which was not suitable for our family’s needs.

After driving for 12 hours with children, this was the last thing we expected. Better communication and customer service could have made a very stressful situation much easier to handle.

10/10

Exceptional

14 Jun 2026

Brett

Everything was very nice.

Self

10/10

Exceptional

13 Jun 2026

ANya

Loved my stay it felt very safe and was quiet for the most part. Loved seeing all the planes fly out as it is near the airport . Staff were nice.

Partner

2/10

Poor

11 Jun 2026

Jessica

Trash

Family_with_children

2/10

Poor

10 Jun 2026

Radell

I didn’t like that it was so ghetto! The property is nice but it’s a lot of unwanted people around there! I thought this was an upper class place

Partner

8/10

Excellent

08 Jun 2026

Cameron

The dishwasher did not work and the oven draw was broken

2/10

Poor

07 Jun 2026

Alex

Would not recommend. We booked a few weeks in advance and when we showed up to check we were told they had canceled our reservation due to overbooking. I never received a call earlier in the day to be informed so I was quite surprised and disappointed. I have read other reviews stating they had the same issue with this property, so it seems not to be an isolated incident.

Family_with_children

2/10

Poor

30 May 2026

Jose

As soon as we checked in, we noticed the ac was not working. Immediately notified front desk, they said there were no other rooms available and the maintenance guy couldn't come until the next day. We were out most of the next day , upon returning nothing had changed. Sleeping in 80 degree temps are not fun. After check-out I noticed 3 separate holds on my credit card of different amounts ranging from 15 dollars to 189. It was supposed to be just a 100 security deposit. They all eventually fell off like 5 days later. Would deff not recommend staying here.

10/10

Exceptional

22 May 2026

Mazikheem

Great place to stay… friendly staff ❤️ ignore the haters

Self

10/10

Exceptional

21 May 2026

Kaona

I wish I could give this hotel 💯 x 💯 stars! I absolutely love it! I will only stay at this hotel anytime I visit Charlotte Nc in the future! I can’t think of a single negative thing about this place! The rates are great the staff is phenomenal the hotel itself is immaculate! Housekeeping is amazing! 1, 2, and 3 BEDROOM suites and full size kitchens (with full cupboards) with IN ROOM dishwasher, WASHER, AND DRYER. I had a 3 bedroom that had 2 bathrooms! There is a gas light fire pit as well as the grills! They don’t hold your deposit past the time you check out! Parking is extremely convenient. Very secluded but easy to find and the neighborhood is great with stores within 5 mins including foodlion gas and restaurants! THEY ALSO HAVE LEASES for long term stays! I honestly have been thinking of transferring my job to charlotte just to live there 😂 — Seriously I have! Only thing that could make this better is a pool or pond to match the name “WaterWalk” and breakfast but hey you have a full kitchen in room! I will be staying again soon and maybe even permanently!

Friends

10/10

Exceptional

19 May 2026

April

Yes the washer and dryer was perfect. The kitchen had everything you needed.

4/10

Poor

18 May 2026

samatha

The staff was super nice and attentive but

4/10

Poor

17 May 2026

Donnella

My stay wasn’t great the room wasn’t in good condition. The chairs to the dining room set were dirty and the couches weren’t cleaned. People were loud and running through the hallway. There was hair in my bathtub where the washer and dryer are. When I asked questions regarding up charges on my card they weren’t much answers giving.

Friends

10/10

Exceptional

14 May 2026

Nadaije

N/a

10/10

Exceptional

11 May 2026

Stephanie

My husband and I truly love the WaterWalk. Our only concern was the floors we vey filthy with hair and the couch was stained. Walking with socks we had to wash them several times. Outside of that, the staff and director/manager were very helpful. WaterWalk will definitely be our go to while visiting Charlotte. We love how the apts/rms has everything you need with living rm, bdrm, full kitchen with stove and washer/dryer. Outside of our concerns this place would be an A++. Also very convenient to CLT Airport.

Partner

4/10

Poor

10 May 2026

ERIC

Yes the room had bed bugs on the bed

Partner

10/10

Exceptional

10 May 2026

Eric

Local residents using third party apps (e.g. Hotels.com) are NOT welcome at this establishment.
My guest had to re-make our reservation. Other than that issue, everything else about the place was nice.

Friends_and_family Friends

10/10

Exceptional

09 May 2026

Brittany

We had a great experience except for people on the floor above us making noise all night

Friends_and_family Family

2/10

Poor

04 May 2026

Brydget

Upon check in our room was dirty. General manager of the property said he personally cleaned it. Trash was under the bed, shower floor was black. Dishes were dirty. Asked for them to clean it again and it took 2 days until someone went in. Then when asked to speak to a manager was told their hours are only 9-5. This property is terrible

Family_with_children

6/10

Pleasant

03 May 2026

Laneisha

Upon checking in, we realized the refrigerator was not working, yet it was plugged in. We went downstairs to let the front desk worker know, but were told that she was at the other building. We relayed the message about the refrigerator to the man who was cleaning. Then we left, only to return to the situation not being handled and our leftovers that we brought back had to be trashed. As we were checking out, I informed the clerk and he said there was no request submitted for it to be fixed.

Partner

2/10

Poor

03 May 2026

Daniel

Was the dirtiest room in 38 yrs of traveling for work I have ever stayed in. I was forced to stay since the entire area around Charlotte was sold out because of a Bruno Mars concert. I would avoid this hotel at all cost.

Self

6/10

Pleasant

30 Apr 2026

Contina

I didn’t feel safe

Self

2/10

Poor

28 Apr 2026

Minela

There was burn marks in the sheets as well as marijuana left on the balcony. Room had one towel and no wash cloths. We had put two guests down. The body wash was out. And the sheets smelled like perfume and had hair in them indicating they may not have been changed. Luckily I always bring my own sheets. Motel quality for a not so motel price.

Friends_and_family Family

2/10

Poor

26 Apr 2026

Constance

Absolutely nothing. Had to change rooms 3 times. Screen door broken, air conditioning blowing out hot air, dirty furniture, windows didn’t open, shower head broken was squirting water everywhere! Meanwhile only to end up canceling my reservation. Property manager was unreachable the entire time. Staff were not helpful. Whole building also smelt like weed. DO NOT STAY HERE!

Partner

4/10

Poor

21 Apr 2026

Nyhteria

Understaffed

Family_with_children

8/10

Excellent

21 Apr 2026

Melissa

Nice place and staff is so friendly and helpful

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Calvin

Yes everything was fine

Self

2/10

Poor

20 Apr 2026

Charles

Could only check in to one of two rooms I had booked. Staff could not accomodate another room.

Family_with_children

2/10

Poor

19 Apr 2026

Mauricio

Arrived to hotel to check in only find out they were overbooked and our reservation was cancelled. We didn’t not receive any emails from the hotel or Expedia. Highly disappointed.

Family_with_children

2/10

Poor

15 Apr 2026

Tatianna

The rooms are flithy. We arrived to the oven undercarriage on the chair. And the filthiest couch cushions stacked neatly on the ottoman. Burn holes on everything as well a literal blood splatter on the walls. Ended up staying elsewhere. I requested a refund and have yet to receive it.

Friends_and_family Friends

6/10

Pleasant

13 Apr 2026

Quanisha

The stay was great but the shower and toilet wasn’t working so we

2/10

Poor

12 Apr 2026

Sharron

I was contacted at approx 4 pm on 11 April to tell me that my reservation had been cancelled. I was driving from Fayetteville,NC and experienced car problems that caused me to seek help. After I got a rental car and was 20 minutes away from the hotel the call came in. Person on the phone stated that my RESERVATION was cancelled because “This hotel does not serve NC residents “. When I made my reservation I did not see anything stating this. I was all ready upset behind car troubles then to get this call made it unbearable. I will NEVER reserve with this place again.

2/10

Poor

12 Apr 2026

Quinston

The room was fine, but they tried to overly charge my card for almost $600 more over the course of a 2 night trip.

Partner

2/10

Poor

12 Apr 2026

Ron

The room was filthy. There were no linens or toilet paper in the room. The TV did not work. The hallways were filthy. It looked like the floors had been cleaned in months. We canceled our second night and stayed somewhere else. Very disappointing when I went to the desk to cancel our second night they could not confirm a refund. They just gave me the general manager's name I would've expected better from a Wyndham property.

Partner

8/10

Excellent

10 Apr 2026

Courtney

Everything was nice and clean. The bed wasn’t the best as far as comfort and definitely could’ve used more pillows. The service was very friendly and welcoming. We would stay again!

Partner

2/10

Poor

10 Apr 2026

Anita

The lobby has secuity guards with guns. Very strange for a hotel. The room had a bad odor. It smelled like someone used alot of cleaning products to compensate for the bad odor. However, that did no work well.
The floors had glitter all over them, the bedding was damaged and didn't smell clean.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Frank

Some stuff was left undone

Partner

2/10

Poor

06 Apr 2026

Dan

What a disaster, never again. The floor in the room was sticky. There was dog crap in the hallway and outside by the door nobody bothered to pick up. Sketchy looking characters everywhere in the parking lot and property. They gave us two small pillows that barely supported your head. A horrible general manager with a serious ego problem that was no help with a billing issue. The only thing good about this place was the coffee.

Family_with_children

4/10

Poor

01 Apr 2026

Morgan

Not clean. Smelly. It was bearable to stay in for a couple days though

Partner

2/10

Poor

29 Mar 2026

Zhongchun

Not safe.

2/10

Poor

29 Mar 2026

shakora

Room was filthy. The were foods stains on the furniture along with food residue. The floors were filthy, didn’t look like anyone even attempted to mop them. Countertops had gunk on them, walls were filthy and there were stink bugs everywhere. Hallway had trash in it and smelled bad.

Family_with_children

2/10

Poor

29 Mar 2026

Lashon

There was black mold everywhere!! Also, the entire building reaked of weed. It was everywhere and it was strong.

Family_with_children

4/10

Poor

28 Mar 2026

Victoria

We needed a night to stay on a t

10/10

Exceptional

26 Mar 2026

Crystal

The property was nice clean and friendly

Family

8/10

Excellent

23 Mar 2026

Aisha

Everything was good

2/10

Poor

22 Mar 2026

Cornelia

Sheets were dirty, there was a roach in the room, floors were not swept, bath towel was dirty and hair on them. The shower was not cleaned properly, I could see hairs on the wall. The sofa and chairs had spots on them, we didn’t even want to sit down.

Friends_and_family Friends

4/10

Poor

22 Mar 2026

angela

No gym plenty of pets. Please check your room before checking in.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Angela

Check in was good left the room to return later
After returning and checking the room there were no towels in the room TV had lines running down it and ac unit extremely loud. No one at front desk on 2nd ahift. No one ever ansered the phone . And by the way the phone in the room didn't work

8/10

Excellent

21 Mar 2026

Micha

Second time staying here, first time was in 2025… property is pretty standard, nothing special but definitely comfortable… staff is very nice and helpful. Room was clean but looked worn with some staining on the table and kitchen chairs.

Plus points for having washer and dryer in room, however my washer had such a foul mildew smell that opted not to wash any clothes…

Self

10/10

Exceptional

20 Mar 2026

Jerry

Yes although i didnt travel with my pet this time this feels like home actually the staff is amazing and always in the best mood which is great because even if ur day is bad we come home to them and thats what is different ablut the atmosphere here and im actuality comfortable just wish it was more affordable

Self

10/10

Exceptional

17 Mar 2026

Quantelia

Clean room staff terricka was a

2/10

Poor

16 Mar 2026

Ramysha

Has a smell, dirty , does not look like online pictures I basically wasted $300,I had to get another room at another hotel .

2/10

Poor

15 Mar 2026

Monique

Peculiar smell when you first walk into the hotel, hallways filled with debris and swept trash, entire 3rd floor smelled like cigarette smoke, room had a stale cigarette aroma mixed with wet dog when the air/heat was in use, towel shortage, informed personnel in the lobby about the smell of the hallways and room and all he could do was apologize. Per the amenities the hotel is supposed to be SMOKE FREE however it is the COMPLETE opposite! Currently in the process of trying to get a refund. This stay was everything but relaxing…

Partner

10/10

Exceptional

04 Mar 2026

tierra

Staff was wonderful. Rooms was clean and relaxing

Family

8/10

Excellent

28 Feb 2026

Molly

Clean room, courteous staff

2/10

Poor

28 Feb 2026

Rosanne

The room was filthy, bed sheets were dirty.

Partner

2/10

Poor

25 Feb 2026

Annette

Everything

Family_with_children

2/10

Poor

23 Feb 2026

Keisha

Please I never leave a bad review but this this trip me driving down three hours to Charlotte to check in at 10 but the room that I checked for was the two bedroom and two bath they placed me in a 1 bedroom and made me wait for three hours so I didn’t get into my two bedroom until three in the morning and then they charge my car three times not only I already prepaid for my stay with hotel.com but they charge for the security deposit of the three times which is only supposed to be $100 not $300. I would not stay the room was disgusting sticky no towels the pillows were thin in both room.

10/10

Exceptional

22 Feb 2026

Shaquita

Everything was great room was clean and staff was excellent will definitely stay again

Friends_and_family Family

2/10

Poor

20 Feb 2026

olivia

I had checked in online in advance and said I would be arriving at 3pm. due to traffic I didn't arrive till 4pm but obviously fully expected my room to be ready and to check in with ease. it was the opposite. when I arrived, it must have been right before a shift change. I had spoken to a women first and she told me she needed to check with housekeeping if my room was ready (no clue why it would not have been ready when I said I was arriving at 3 but ok) and then I sat to wait and was waiting for another 30 minutes and when I realized the lady was not coming back I went up to the desk again to a man this time. he was dealing with another customer who had booked a room through Airbnb (which honestly shouldn't be allowed since its a hotel but found out that people will get a room for a month and then \"rent\" it out to people on Airbnb). the staff wasn't even aware people did that. and the ladys booking had been canceled and could not reach the host. so I was left waiting longer while he was dealing with that, just for him to tell me he had to find a room for me. then he tried to charge me again even though I paid through hotels.com. his boss on the phone was able to reverse it thankfully. anyways we didn't get in our room until 530pm. the entire hotel and our room smelt of weed, there was no hot water so I was forced to take a very painful cold shower (my legs literally felt like pins and needles), and cleaning crew tried to enter our room early in the morning. I want a refund!!

Partner

4/10

Poor

15 Feb 2026

Cindy

Room and staff were fine. No hot water my entire stay wasnt that great.

Business

4/10

Poor

15 Feb 2026

Brinijia

Staff was very friendly and area was good. There was no hot water on my visit but I had already paid in advanced before arrival on card. No pots and pans and hard to get room service.

8/10

Excellent

18 Jan 2026

Shadema

The room was good, but I think the plumbing needs to be checked. The water was going out slow in the main bathroom sink.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Lolita

Everything was great

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Devita

We really enjoyed our stay. It felt just like being at a nice cozy resort.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Shanetta

The rooms were spacious and clean, lobby was very inviting, it was quiet and smelled awesome when you walked in. I will book again

Friends_and_family Family

2/10

Poor

02 Jan 2026

Kimberly Deandrea

HORRIBLE

2/10

Poor

31 Dec 2025

Thomas

The television and the phone in the room was not working. After multiple attempts the front desk came up to the room. He stated he needed a new cord. At that point he never returned. It is understandable that things may not work, However not to resolve the issue is truly disappointing!

Self

8/10

Excellent

30 Dec 2025

Brent

Yes

Business Self

10/10

Exceptional

28 Dec 2025

Tonsharona

I like it came down for holidays we stay from 24 to 28 I brought my sons and grandson felt like I was in my own apartment gave my family the space we needed & didn't have to stay with family it's very affordable staff was courteous right near waffle house 2 min drive 15 min loved the fact they had washers and dryers in rooms no one was on top of each other

Leisure

2/10

Poor

14 Dec 2025

Vernetta

First room none of the 3 tvs worked. One had a cracked screen, one had volume issues the other had a blank screen. Second room toliet was clogged. One bathroom was completely out of commission. And the heat in unit didn’t work. Room was freezing. Needed extra blankets. Horrible stay

Leisure Friends

4/10

Poor

14 Dec 2025

Janay

This property was horrible. I got there and my room had a little bit of a smell then there were stains on the couch, crumbs on the floor, a hole in the bathroom door and last but not least I found a I don’t if it was a roach or water bug but it was definitely a bug I woke up to. I decided to check out early and luckily I had a family member house could crash at.

Business Self

6/10

Pleasant

13 Dec 2025

Joceline

My room smelled like cigarettes and the floors were sticky. The sheets were stained and there were stains on the bathroom doors. I hope it was chocolate and nothing else. I went downstairs to ask for another room but they only had 1 left in the other building which I declined because my other family members were staying in the 1st building. They did provide me with Lysol wipes and I cleaned the stains. It was nice there was a kitchen but there were no utensils, and no pots. Just 1 small knife and a small pan. The rooms are spacious and the plus side is the washing machines. They don’t do housekeeping and then don’t even stop by to throw the trash away. Would have been nice to get a discount or something for all the inconvenience.

Family_with_children

6/10

Pleasant

13 Dec 2025

Yolanda

Cleanliness, kitchen utensil

Business_and_leisure Family_with_children