Motel 6 Fort Mill, Sc

Motel 6 Fort Mill, Sc - Charlotte

United States , Fort Mill - SC
Fort Mill, 3541 Foothills Way
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100 reviews shown

2/10

Poor

23 Mar 2026

Colleen

The made me pay extra for a different room then the one I booked because their cleaning staff didn’t get to it at time. Mind you I checked in at like 10:45 at night. You had all day. Then the sink was literally coming off the wall it felt unsafe to use. The toilet was uneven. The shower, the tub spout almost came off. And the bed was horrible I felt every spring. Then when I left I realized I maybe forgot something. Call them, do you think they answered? Nope. 3 of the phone numbers listed for them didn’t even work

8/10

Excellent

22 Mar 2026

John

Yes

Self

2/10

Poor

22 Mar 2026

Andrea

Very terrible

2/10

Poor

21 Mar 2026

Jasmeet

Room had cockroaches terrible conditions

Family_with_children

4/10

Poor

21 Mar 2026

Andrew

Old laundry after laundry u havebto do another laundry

Partner

2/10

Poor

16 Mar 2026

William

First room had roaches, they moved me to another room which also had roaches. Decided to go to another hotel. The safety latch was broken in all the rooms also.

6/10

Pleasant

07 Mar 2026

Christy

On arrival, receptionist was onnphone. I stood there 5 minutes. Upon getting her attention, she came to desk. She went on to tell me in passive aggressive, condesending behavior, that there is a bell on door and next time to use that instead of \"clearing my throat\"...she proceeded to tell me her name was Jaden. Furthermore, the room I felt was not in best condition. There was a hair in sink, bug on bed...Kudos for having Dish network though....would not recommend this hotel

Self

10/10

Exceptional

04 Mar 2026

STEVEN

Pet Friendly, this is why I Choose Motel 6

Self

10/10

Exceptional

27 Feb 2026

Andrew

Staff is always great

4/10

Poor

23 Feb 2026

Yoel

My brother is disabled and was kicked out before 11 the first time, then was an issue to check in, the manager was nice and understanding but the front desk girl did not know how to help

10/10

Exceptional

21 Feb 2026

Forrest

Excellent staff clean rooms safe environment and good customer service

2/10

Poor

21 Feb 2026

Jessica

DO NOT STAY AT THE MOTEL! IF I COULD GIVE IT NEGATIVE STARS I WOULD!!!! SMELLS SO BAD, OUR DOOR WOULDNT LOCK SO PEOPLE COULD STILL COME INSIDE. THE ROOM SMELLS LIKE PISS, ASS, AND DOGS! AND THEY HAD ROACHES! MY DAD ALMOST FELL GETTING INSIDE THE ELEVATOR, if HE WOULDVE FELL, DEFINITELY WOULDVE BEEN A LAWSUIT! DONT STAY HERE!!!

10/10

Exceptional

17 Feb 2026

Darrell

Good

10/10

Exceptional

17 Feb 2026

Darrell

Good

2/10

Poor

15 Feb 2026

Ricardo

I had a reservation at this location on February 14th 2026. I must say the staff was very nice no issues there, I asked for a none smoking room I was told the 2nd floor rooms are all none smoking great the attendant then hands me the key to room 238 while walking to my room I noticed room 212 was broken into the whole door handle and lock was missing other rooms have been tampered with also. My room 238 the door wouldn't even close once I opened it the door lock and assembly was all broken like someone kicked the doors in I immediately asked to be put on the first floor which they had no rooms on that floor the attendant wanted to put me in 237 I wasn't going to leave my belongings in that room. so I then booked another hotel and asked for a refund which according to the attendant they not authorized to do. Don't make the mistake of booking this place if you had kids it's smells I seen about 7 dogs go in and out the rooms while I was waiting. Absolutely horrible

Business_and_leisure Self

10/10

Exceptional

10 Feb 2026

Darrell

Good

10/10

Exceptional

10 Feb 2026

Darrell

Good

8/10

Excellent

09 Feb 2026

Andrew

Great staff

10/10

Exceptional

09 Feb 2026

Andrew

Great staff

10/10

Exceptional

09 Feb 2026

Darrell

Good

10/10

Exceptional

06 Feb 2026

Jennifer

The staff is what makes this location. Yall should spend some $ and do some renovations. I think more people would stay.

10/10

Exceptional

05 Feb 2026

STEVEN

Anna at the front desk- manager? Was very hrlpfu and professional.. i sid have an issues with

Business

4/10

Poor

04 Feb 2026

Leonardo Ruiz

The place is dirty, the rooms are not cleaned, and there are bed bugs in the beds. It's terrible.

Business Self

4/10

Poor

03 Feb 2026

FRANCIS VINICIO

The room and bathroom needs maintenance entrance door loose it’s look unsafe bathtub stains and scratches

Business Family

8/10

Excellent

03 Feb 2026

Alyssa

All the staff (EXCEPT Mr. Personality on PM shift who is mad all the time because other people exist and I watched him want to fight two different people in the 5 days I was there) was amazing!!! Services were okay. Their TP policy not so much considering women might need a bit extra during a certain week and they want to charge you for it. Other than that and the constantly barking dogs, broken door, and the dead roach carcass stuck to the wall, which I did not remove because no, it was cool for the money if you don't drive, I guess.

Business Self

10/10

Exceptional

01 Feb 2026

Jessica

Staff was friendly and helpful. The room was clean and it saved me from having to sleep at the airport due to snow related flight delays

10/10

Exceptional

31 Jan 2026

Forrest

Excellent staff very clean rooms and have stayed several times with them and great service and staff

10/10

Exceptional

29 Jan 2026

Darrell

Staff.Clean room

Business Family

10/10

Exceptional

29 Jan 2026

Darrell

No complaint. My stay was good. Staff friendly helpful. Room clean. And the manager. Jahdynn went above and beyond. A comfortable place to stay. She made sure we was comfortable.

8/10

Excellent

28 Jan 2026

Behrouz

Totally was good

Business

10/10

Exceptional

27 Jan 2026

Chris

Wonderful!!

10/10

Exceptional

27 Jan 2026

Chris

Everything was perfect as always. I stay here alot due to work and never have an issue. Everyone is polite, amenities in walking distance. Nothing to complain about.

Business Self

10/10

Exceptional

23 Jan 2026

Azariah

Jayden was great !

2/10

Poor

21 Jan 2026

Timothy

Staff at the front was mostly friendly. The facility was nasty. The second floor smelled like cat piss, the rooms smelled musty and like someone came in and tried to cover up the Oder with spray. The elevator broke down, and at one point, while it was still in use, started going up before the doors even closed.

Self

10/10

Exceptional

20 Jan 2026

Chris

As always, the staff were more than wonderful. Always so welcoming and polite. The room was perfect.

Business Self

8/10

Excellent

17 Jan 2026

Julie

It's a nice quiet place to relax!

Leisure Family

2/10

Poor

16 Jan 2026

Tonya

Roaches, trash left around the beds. Room floor was dirty needed to swept and mop. We had to get cleaning supplies for the room. Found a sucker on the side of the table may have been left from a child. Our bed was awful. You sit on one side and the other side come up.
The room is really out dated and needs some major improvements ASAP

Friends_and_family Family

2/10

Poor

16 Jan 2026

Thomas

Staff was good. Room was terrible - not clean, door safety latch violently broken and at least 5 cockroaches (that I saw).

Business Self

10/10

Exceptional

16 Jan 2026

Hilary

Great job to all

Business Family_with_children

10/10

Exceptional

15 Jan 2026

Chris

Room was spotless and staff was on point with everything.

10/10

Exceptional

15 Jan 2026

Chris

Place and staff were wonderful. Close to everything.

Business Self

10/10

Exceptional

15 Jan 2026

Zach

Good place to stay overnight

Leisure Self

2/10

Poor

12 Jan 2026

Phillip

Cleanliness was probably the worst I have ever experience. Bad smell throughout, and the walls and ceiling in the room needed a deep cleaning. The night staff was terrible, but the morning staff was very nice and polite. This location is conveniently located close to Carowinds. I think there is potential if the sanitation gets addressed.

Leisure Self

10/10

Exceptional

11 Jan 2026

Chris

Room was great, staff was extremely courteous and helpful

Business Self

4/10

Poor

10 Jan 2026

Sean

The hotel hallways smell absolutely disgusting

Family

6/10

Pleasant

07 Jan 2026

Kyla

The room could be cleaner especially the bathroom

6/10

Pleasant

02 Jan 2026

Rebecca

We could barely find the motel. It was dark. The motel 6 sign was not lit which is ironic since their motto is \"We will leave the light on for you.\" The place is quite run down.

Leisure Pet

2/10

Poor

01 Jan 2026

George

Without question the worst hotel I have ever attempted to stay at. Hallways smelled of urine, apparent homeless walking hallways with big dogs, sparse room was bug infested. We walked in and walked out. Have been unable to receive a refund.

Partner

2/10

Poor

31 Dec 2025

Jonathan

Bad experience

2/10

Poor

27 Dec 2025

jerry

Not pet friendly and after getting threatened with a $50 fine for my dog using the bathroom pee of all things in the wrong place a flower bed while pooring rain trying to make it to my car and cold and the clerk that was so rude became emotional and threatening saying that I couldn't ask what the heck his problem was he started yelling and saying he was a man and I couldn't talk to him any kinda way but when he told me don't let me see you do it again or it's a$50 fine I said just go ahead and fine he told me to come and get it and he had temper issues because this location also doesn't offer housekeeping they require you to take ur trash to the dumpster and bring towels to the desk for exchange while housekeeper is not working and this cleck is and was rude when asked to explain what to do for cleaning and towels and I told the housekeeper he was rude so he decided that he could act this way and after letting me renew my stay from 12/23/25 to 12/26/25 they refused to renew my reservation for 12/26 - 1228 because I filled a complaint that was used against the employee and said to keep peace they couldn't honor my reservation but I had filled my complaint against the employee on 12/18 and ended that stay on 12/23

Self

2/10

Poor

27 Dec 2025

Martin

Motel was full of dogs. Some owner left a dog in the room unattended, it was barking for hours until the owner returned.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Ruben

Great stff

2/10

Poor

26 Dec 2025

jerry

No house keeping you have to take your towels down to the front desk in exchange them while housekeeping is working and they do not tell you this upon check-in you also have to take your trash to the dumpster yourself which is out back and there is no elevator access at the back of the building this feels more like prison towel exchange then hotel amenities

Self

2/10

Poor

26 Dec 2025

G Scott

arrived at 11:32pm. Front door was open but no one was at the desk. I called, noone answered. No one showed up exactly Midnight when the next shift arrived and gave us our room key.

2/10

Poor

25 Dec 2025

Bruce

I thought a property near an amusement park would be clean and family-friendly. Wrong!
This property lacked the basics. The two persons at the desk had trouble figuring out how to use the hotel technology for check-in. They had no paper sleeves in which to insert the room key card so used a 3 x 5 card. Didn't tell me where the room was or where to park. Room key didn't open the broken side door. Returned to the main entrance and found where my room was. Hallway was filthy and littered with trash.
Was pleasantly surprised at how clean and comfortable the room appeared. Went to sleep and was awakened 10 minutes later when a large spider crawled down my arm
I brushed it off and it ran under the refrigerator. I was tired and moved to the other side of the bed and went back to sleep.
Woke up to get ready to get back on the road. The shower had ample temperature and pressure, but ran along the bathroom wall and floor where there were tiles missing. That's going to be an issue for them. There was no soap or shampoo in the bathroom. Then I noticed there was a bath mat and a bath towel, but no face towel or washcloth. I went to the sink to brush my teeth and shave and there was no cold water, so I did without instead of risking second degree burns. Sitting on the toilet, a beetle ran across the floor and tried crawling under my feet, to which I had to dance a seated quick step until it ran away.
I've stayed at budget motels before but very disappointed in this property.

Leisure Self

10/10

Exceptional

22 Dec 2025

Roy

Everything was fine

2/10

Poor

21 Dec 2025

Jennifer

The room was neglected had to change rooms very dirty. Roaches in the bathtub. Elevator felt unsafe.

Self

10/10

Exceptional

16 Dec 2025

Rain

Fabulous room and excellent customer service. I enjoyed my stay at this motel 6 and I felt safe and comfortable with my room.

Leisure Self

10/10

Exceptional

10 Dec 2025

Todd

Very nice

10/10

Exceptional

09 Dec 2025

jerry

Staff was excellent service and hospitality was 5 stars pet friendly and much more

Self

2/10

Poor

02 Dec 2025

Tammy

Terrible odor, bed was like a park bench, would have slept in the truck but it was 37° outside. ☹️

Business_and_leisure Partner

2/10

Poor

27 Nov 2025

Elizabeth

Room was filthy and disgusting. The walls all had stuff on them that looked like someone flung it there. Roaches were in the bathroom, all the floors were sticky and black. The hole hotel smelled like Marijuana..pretty sure there were numerous people living in this motel

Leisure Family

10/10

Exceptional

23 Nov 2025

Brandon

Good stay

2/10

Poor

22 Nov 2025

Kristin M

Roaches in bathroom stained bedding and terrible smell in our hallway

Family

2/10

Poor

22 Nov 2025

John

Cockroaches in the first room they gave me. Hotel smells bad. 2nd room didn’t have roaches. But still one of the worst places I’ve ever stayed. Highly recommend looking elsewhere.

Self

10/10

Exceptional

17 Nov 2025

Brandon

Good stay

4/10

Poor

17 Nov 2025

Jeff

There was a strong smell of cigarette smoke in the hallways which even crept into the non-smoking rooms.

Business Pet

10/10

Exceptional

17 Nov 2025

Ryker

The lovely staff always make sure to say hello to my dog.

Business Pet

2/10

Poor

16 Nov 2025

Youssef

Dirty , cat hair all over the room , smells so bad and unsecured.

Business Self

2/10

Poor

12 Nov 2025

Joseph

I checked in on a Wednesday the room was infested with cockroaches I took pictures and video and I immediately told manager, they changed my room to another room and that room also was infested with cockroaches I checked out and demanded a refund

Leisure Self

2/10

Poor

09 Nov 2025

Eugenia

Everyone is fine except Ana. She is awful!

10/10

Exceptional

08 Nov 2025

Darrell

. Everything was good.

Self

2/10

Poor

27 Oct 2025

Chassity

Need to paint& or clean walls
We couldnt get rooms together so my kids had to stay 5 rooms down the hall. Both rooms had roaches and lights not working in the rooms

2/10

Poor

26 Oct 2025

Thomas

Room 112 has like s**t on the walls or something - luckily the beds “looked” clean and that really all I cared about. Won’t stay at another motel 6 for a long while

Leisure Family_with_children

8/10

Excellent

26 Oct 2025

DeAngelo

Never given a clean room upon checking inn always having to go back to front desk. To let them know either the bathroom is still dirty and the floors nasty and dirty from previous guest.

Business_and_leisure Self

2/10

Poor

18 Oct 2025

Glory

This is a fledgling property. The facilities are a mess, the staff is unimaginably rude and get power trips over kicking people out. They literally pick fights with you. Such a blemish on Fort Mill.

Business Family_with_children

2/10

Poor

15 Oct 2025

ericka

Always some kind of noise going on in the halls all hours of the night, fighting going on all the time.

Leisure Pet

10/10

Exceptional

15 Oct 2025

Lakita

Great to me thanks staff

6/10

Pleasant

12 Oct 2025

Olivia

We were going to carowinds and brought our pups so we needed a place where they could stay and this motel was really convenient because they were super pet friendly and we could walk to the park.

The staff was very kind and welcoming so 5 stars for that. However, the room was not clean, specifically a lot of gross areas on the walls, the shower had a huge patched spot that looked like we could fall through, and they have a roach infestation which was really unnerving. If we were planning a longer stay we would have had to find somewhere else, but given the limited time we were in the room, we made it work.

Leisure Pet

4/10

Poor

12 Oct 2025

Elvia

After being at Carowinds all day and night, all I wanted to do was get to the hotel and get some rest. When I get there I get a whiff of old stale cigarette smoke, but at that point I'm like ok well I already paid and I'm exhausted so I'm willing to overlook that. So as im about to check in the receptionist tells me she has bad news.. Her system or computer was letting the hotel book more stays than they had rooms available, so basically I was left with no option but to leave and get a refund of course since I never even got a room. We ended up driving home 3 hours away got home at 3 am and were super exhausted.. The morning after I had to call the hotel because I noticed I never got a receipt for my refund but they told me I had to contact Hotels.com, wich I did and they were able to help with the refund. The whole thing was super upsetting so becareful when booking with this hotel.

Friends_and_family Family

2/10

Poor

11 Oct 2025

Leticia

Smelled like smoke, dogs walking around inside hotel, bed bugs in one of our rooms and roach in the other, left and didn’t stay. They refunded money and didn’t question the bugs because they knew. Do not stay here! Staff very unfriendly

Leisure Family

8/10

Excellent

11 Oct 2025

Lacy

The only problem we had was the air conditioning didn’t work

2/10

Poor

11 Oct 2025

Carl

Yikes... Budget is an understatement

Yes it's about as bad as all 1-Star reviews say... Stairwell smells like a urine soaked bathroom, paint pealing from the ceiling and walls, mold/mildew growing, beds are sunk in and terrible it's just bad all the way around

Friends_and_family Friends

4/10

Poor

07 Oct 2025

Lateefah

Halways nasty and hotel smell is horrible

Self

10/10

Exceptional

06 Oct 2025

DeAngelo

Room wasn’t clean

Self

2/10

Poor

05 Oct 2025

Vince

Really dirty rooms. Halls smelled like weed and stairwell smell like someone peed in it. Room was full of roaches and very dirty. Absolutely not going back.

Friends_and_family Family

2/10

Poor

05 Oct 2025

Wendy

We didn’t even stay there for five minutes. It was very unsafe and filthy.

2/10

Poor

05 Oct 2025

Hanako

This place had a horrible stench and trash in the halls. I had to check out becauae I was gagging from intense odors. Someone on drugs was pacing in the hall.

4/10

Poor

29 Sep 2025

Gerardo

I should clean more frequently

Business

2/10

Poor

28 Sep 2025

Earl

This facility should not be on your site for people to choose, it's supposed to be non-smoking but the hallway is reaking with weed smoke the carpets is dirty, not even an iron or iron board is in the room unless it's a premium room. The night staff doesn't have a clue to the operations of the facility.

Business Self

2/10

Poor

28 Sep 2025

Lesmaria

Cops came to remove the buns sleeping in the stair case cops came at least twice my stay for the hotel the hotel is dirty and unsafe

6/10

Pleasant

28 Sep 2025

Deangelo

Upon checking in I was given a dirty and uncleaned room. This is the third time that I have checked in here and the room is uncleaned. Cigarettes buts and ashes left. Was given another room and the Water In the shower continues to run when the shower is turned off. Which was aggravating to hear at night. The bed was lumpy and wear out and the ac and heat unit wouldn’t even work I don’t understand why they haven’t gotten rid of the wear out mattresses and The floor was sticky as I walk on them

4/10

Poor

27 Sep 2025

Ulysses

Since the moment I walked in the lobby I was hit with a smell that burned the hairs in my nose. The smell was a combination of urine and chlorine.

Family

2/10

Poor

25 Sep 2025

Anthony

The room had roaches and it was filthy

6/10

Pleasant

21 Sep 2025

Sarah

Parking

4/10

Poor

21 Sep 2025

patrick

The bed was uncomfortable need more pillows besides only 2

2/10

Poor

18 Sep 2025

Ramaz

I booked the room, paid for it, and the money was deducted from my credit card. When I arrived at the place, they didn't have any free rooms. I couldn't spend the night in this motel at all.

10/10

Exceptional

17 Sep 2025

Azariah

Everything

Self

2/10

Poor

17 Sep 2025

Laquan

Room was horrible mold in bathroom dog peed

Partner