Woodspring Suites Fort Mill

8/10

Excellent

13 Jul 2026

michael

Clean room and staff what's friendly.

Partner

2/10

Poor

12 Jul 2026

Gabrielle

Cockroaches everywhere

Family_with_children

2/10

Poor

12 Jul 2026

Barbara

Came back to our room from a concert and roaches ran everywhere of all sizes! We did not even want to sleep there but it was so late we had no choice so we pulled the beds away from the walls and hoped no Tia he’s would crawl up into the bed I slept with sheet o ly because the blankets seemed overused and again afraid of the Tia he’s being in them. This disgusted me and my kid could not even sleep because of thinking about roaches!! Someone had sprinkled red pepper around the edges of the walls due to the roaches I guess. Horrible stay horrible night and horrible wasted of 120 bucks well right now 170 until I get my deposit of 50 bucks back! Staff was nice and said she would try and get my money back or some of it but not so far!

Friends_and_family Family

4/10

Poor

12 Jul 2026

Capresha

The bathroom was half cleaned. When I reported the cleanliness, the supervisor seemed empathetic to what I encountered. Shortly after that, we started seeing roaches, not bedbugs. I went in brought cleaning supplies to clean the room. I was visiting from another state and a lot of of the other hotels were booked. If not, I would have left. Once I brought up the issues about the roaches upon our departure, the management was very defensive as if she was also rushing me. I will not return and I will be reporting it to corporate.

6/10

Pleasant

01 Jul 2026

GAIL

Was a bit disappointed as there was only one bar of soap in the bathroom, the bathroom floors had black stuff on the floors…no extra pillows or blankets…the “comfy” chair had seen better days as the leather was torn and worn…the bed was comfortable…could hear next rooms neighbors and the floor above…
Front desk personnel were very friendly and a pleasure to deal with…all in all I was only there to rest at night..

Self

4/10

Poor

27 Jun 2026

Lynette

Not a great experience.

Partner

10/10

Exceptional

24 Jun 2026

David

Location was very good and I will definitely stay in these Hotels again. Well worth the money. Very secure. Adequate parking.

Self

10/10

Exceptional

21 Jun 2026

Tim

clean rooms great staff property was nice

Friends_and_family Family

4/10

Poor

14 Jun 2026

Maria

The 1st room offered had blinds that were falling apart and the room smelled. The 2nd room was better. The bathroom was clean. The only good part of our stay.
The floors... even though they were wood. They were so filthy. Including the halls elevators and lobby. In the room the floors were not sweeped.... left over toothbrush under bathroom cabinet.
Its was like cleaning the floors with filthy water over and over and not sweeping.
No coffee service or tea as advertised. The front desk was still locked down at 7am.
No staff in sight.
Attitude from the the front desk staff upon arrival.
Just because we are on a budget.... does not mean we deserve filth.
Best of all to charge $60 for the night for a 12 hour stay for a 12 pound service dog is abusive...... i could not even place the dog on the floor.
Keep it moving.... must be better out there.

Friends_and_family Family

2/10

Poor

02 Jun 2026

keon

Management was very nasty aind employee was getting high all day smoking marijuana drinking alcohol room was not properly cleaned and they try to overcharge me try to charge my card two times and I never see the refund for that they charge my card $65 extra and I never see the refund I would never ever stay at woodspring suit again for me everybody was so rude nasty disrespectful people getting high on the job and letting thete kids get high with them had a very bad experience

Partner

10/10

Exceptional

21 May 2026

Tiffany

Nice kitchen, clean room

Friends_and_family Family

10/10

Exceptional

11 May 2026

Tiffany

Love the kitchen.

10/10

Exceptional

11 May 2026

Tiffany

Clean room, awesome kitchen.

10/10

Exceptional

11 May 2026

Tiffany

Clean room, great staff. I love the kitchen, microwave and full size refrigerator. No complaints.

6/10

Pleasant

05 May 2026

rosslyn

The kitchen had no utensils I had to buy pans and paperware. I ask for clean wash clothes and towels and I was told you have to bring the dirty ones down… never heard that in my life. No ice machine so I had to buy that too. Too many dogs on the property! Pitbull’s and other. Huge dogs! To me I think it’s half a shelter and half hotel! The room has a slight smell so I had to by air freshener also. But I mange for my 4 day stay! It was an experience though! Found hair on the tub. The staff was cool. If you don’t mind all the things I mentioned it can work for a few days I guess!

Self

10/10

Exceptional

02 May 2026

Javier

I like it was clean and safe enviroment. You feel secure inside.
What I dont like is people gather outside the lobby to smoke and chat, gives bad look.

Family

10/10

Exceptional

30 Apr 2026

Tiffany

Friendly staff, clean rooms

10/10

Exceptional

05 Apr 2026

Sheena

Clean rooms friendly staff

Self

10/10

Exceptional

05 Apr 2026

martin

Staff was amazing rooms was quiet nice and secure very safe

10/10

Exceptional

03 Apr 2026

Melanie

It was absolutely cleanest hotel. We were staying at hotel in Daytona Beach Florida. Stopped here to go to Carowinds on the way home. And closest to Carowinds. Woodbridge was much cleaner and the front desk staff were very friendly. I stayed at a lot of hotels and resorts. This one is cleanest. I would give 10 stars if I could. I will be coming back whenever we go back to Carowinds and see my best friend who lives in Rock Hill, SC.

Family_with_children

10/10

Exceptional

02 Apr 2026

leonardo

Yes

Family

2/10

Poor

29 Mar 2026

Douglas

We did not stay at the hotel due to blood on both our beds. Hair was all over the bed. Floor was dirty, bathroom was dirty. They gave us a refund but due to us buying hotel through hotels.com we couldn’t get a refund the same evening.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

martin

It was a little mix up on some paperwork that was lost but overall the staff really turned it around made me feel comfortable and overall win the best services I've ever had in a motel stay with recommend staying here to anyone and real safe with police presents patrolling for families or and it was kids or loved ones a bit by far I would give them a six star rating out of a 1 to 5 enjoy my stay here and we do it over and over again if I needed to thanks to the great stuff and it is also convenient at the state line for Charlotte and mentees Mecklenburg county North Carolina and also fort Mill of Rock Hill amenities York county South Carolina and Lancaster South Carolina very great state in the middle of the fastest growing community today

8/10

Excellent

24 Mar 2026

DAWN

Checkin was quick. I ask for a quiet room location. Frint desk

2/10

Poor

20 Mar 2026

Frances

The room was not clean and the kitchen had no utensil or cookware. Overall it was a bad experience

Self

8/10

Excellent

15 Mar 2026

Jason

Cheap spot to stay right off the highway. Was great for my needs for a safe place to sleep for the night. Only thing to note is if your room faces the highway there is no sound barrier so it’s pretty loud. If you’re a light sleeper or have kids you won’t get any sleep.

Self

8/10

Excellent

28 Feb 2026

Melissa

Yes, room was spotless. The staff was very friendly. I would stay again. The only problem was that the hot water was barely hot.

Self

10/10

Exceptional

16 Feb 2026

Tyler

Great service

Friends_and_family Family

6/10

Pleasant

13 Feb 2026

Jack

Overall the room was adequate. The bed is fine if you don't want sleep. It's hard, firm mattress. The plumbing fixture in the shower had a 1/4 \" gap that lets water get in behind the shower wall. Potential mold problem. The backsplash behind the 2 burner stove was kind of greasy. Yes wiped, but a little cleaner wouldn't hurt. Road noise of interstate, ambient noise of other rooms with kids and dogs was a constant. The staff was friendly and understanding but I would pass on this hotel if it was more than one night. Maybe it's a Fort Mill thing but every hotel I've tried in Fort Mill smells like weed. The \"guest\" think the luggage carts belong to them and don't return them. Cultural differences in ethnicity

8/10

Excellent

12 Feb 2026

Myra

My room was not as clean as it should be,but the customer service was great when I told them that there were a few things that were not clean , the front desk receptionist was very apologetic about it. She also gave me the things that I needed to clean the room. The way that I wanted the overall stay was good. I would say bring you some pillows cause they need new pillows. I use the towel to cover the pillow because it smelled like people

Business Self

2/10

Poor

10 Feb 2026

Charona

There was NO WATER, alarms were going off, no ice vending

Business Self

6/10

Pleasant

01 Feb 2026

Eugenia

Room was very adverage. The nightly rate reflected this as well. Beds were not comfortable. Plastic coated I guess for pets. There were shady guests staying at the hotel arguing in the room next to mine. I would not stay here again.

Business Self

2/10

Poor

30 Jan 2026

Caitlin

It wasn’t the cleanest room and there was no breakfast included in the stay.

10/10

Exceptional

20 Jan 2026

Farhad

Easy parking. Easy access to interstate highway.

Self

10/10

Exceptional

21 Dec 2025

Nicole

Room was spotless, staff was friendly and no bugs. I stayed for 2 nights and will definitely stay again :)

Partner

2/10

Poor

01 Nov 2025

Felicia

The staff was friendly and everything was fine untill we opened our door room 412.As soon as we opened it was full of roaches. They was everywhere. We couldnt get another hotel because everything was booked because of Halloween and everyone going to Carowinds. So we had to stay because there was no where else to go and it was 35 outside. We stayed up half the night with lights on everywhere so they wouldnt come on us. Worst night ever

Leisure Family_with_children

6/10

Pleasant

17 Oct 2025

Wesley

na

Friends_and_family Friends

10/10

Exceptional

15 Oct 2025

Lateefah

Great service and stay

Business_and_leisure Self

8/10

Excellent

12 Oct 2025

david

Nice

Family

10/10

Exceptional

11 Oct 2025

Sonya

D

2/10

Poor

05 Oct 2025

Bobby

Checked in & went to the room (room 114) and we seen multiple roaches!!! Go back out and tell the front desk and the lady responded with “so you want to check out” yes, yes we do!!! There were more roaches next to the fridge, baby roaches and dead ones! So disgusting!

Friends_and_family Family

4/10

Poor

09 Sep 2025

Earl

Bad smell

Room smelled horrible.

Self

2/10

Poor

04 Sep 2025

Sierra

Staff was horrible

Pet

2/10

Poor

04 Sep 2025

Sierra

Staff was absolutely terrible. Booked for a week and then a bunch of charges started adding on etc.

Business_and_leisure Pet

10/10

Exceptional

26 Aug 2025

Pedro

Good

10/10

Exceptional

11 Aug 2025

Donte

Great stay

Leisure Partner

6/10

Pleasant

02 Aug 2025

simone

it was ok

Leisure Partner

4/10

Poor

20 Jul 2025

Verified traveler

Less than Desirable

Lifted up cover sheet and their was debri on the bed, a dirty wet washcloth was in the bathroom tucked with the \"clean\" towels. Shower was not clean and bathroom floor. Towels and washcloths did not look clean overall. Staff could have been friendlier. I also saw yellow caution tape at the back of the property and when we got in late at night, there was a man in the parking lot in his vehicle speaking very loudly. I didn't have a safe feeling.

Friends_and_family Family

2/10

Poor

18 Jul 2025

Zohria

Scary things

I entered into the establishment and checked into the room. Walk in 306 first and thought it was clean. It was not. Floors dirty and not moped. There was poop on the toilet paper sitting directly on the counter. I happily walked down to ask for another room and was given one. The second room was not much of a difference. Floor dirty and not swept and moped. Bathroom bathtub was dirty still, hair nearly everywhere. Honestly was speechless for words. Spoke with the general manager the next morning and she was pleasant . I would not stay here at all. Just pass this place up by all means.

Business

10/10

Exceptional

16 Jul 2025

Abbie

Great staff! Very professional and courteous!

Business_and_leisure

2/10

Poor

05 Jul 2025

Tiffany

When checking in it took forever because the lady working kept nodding off. The elevator and hallway had the worst smell.When we got in the room there was roaches and what appeared to be dried up blood in the bathroom

Friends_and_family Family

6/10

Pleasant

29 Jun 2025

An

The staff wasn't really helping with the Wifi.

Business_and_leisure Partner

10/10

Exceptional

22 Jun 2025

Adam

Best place for a one night stay or multiple. But we stayed one night to have a two day trip to carowinds. Exactly what we was looking for.

Friends_and_family Family

8/10

Excellent

22 Jun 2025

Edward

All vinyl plank flooring so a little noise from the hallways from houskeeping and maintenance carts in day if you're trying to sleep

Business Self

2/10

Poor

22 Jun 2025

Verified traveler

Do not stay here

When I went to check in there was a couple who was checking out complaining of roses in their room. I asked to see my room before I checked in and there were roaches in my room.I requested a refund and left if there's roaches in two rooms then the hotel has a problem.

Friends_and_family Friends

2/10

Poor

21 Jun 2025

Sait

Front desk was terrible for my employee made him feel small.

Business_and_leisure

2/10

Poor

08 Jun 2025

Kenny

Very bad

Self

2/10

Poor

05 Jun 2025

Steven

Booked this hotel to go to Carowinds for a few days, after working all day then driving 5 hours we arrived at the hotel. We joked about the Mad Max film series car that someone was obviously living in before we checked in. We checked in at 2301 and the front desk clerk was pleasant. After we got our keys we went to the 3rd floor for our room and noticed the hallway vinyl floors weren't very clean but again it was 2305 so it was late, we opened our room door, turned on the light and immediately saw atleast 5 roaches running across the kitchen area, I turned my exhausted family back out of the room and went right to the front desk at 2307 explained what happened, and was offered another room, I declined because roaches don't stay in one room, she did not act surprised when I told her about the roaches. I said we are booking somewhere else, while she is saying she will speak to the manager in the morning I was also booking somewhere else. I waited for a phone call or email, I sent the hotel a direct message through hotels.com (where i booked the room), I even submitted a request of refund through hotels.com and the manager would not respond. Hotels.com offered me $25 hotels.com cash. Im still out $200. I do not like leaving bad reviews but this hotel will not rectify this issue. The roaches were not small, meaning they are thriving in that building, I wish I had taken a picture but I was so disgusted I literally pushed my family out of the door before they could get in

Friends_and_family Family

4/10

Poor

05 Jun 2025

Donielle

No comment

2/10

Poor

28 May 2025

colleen

This was the worst hotel I have ever stayed at. I will be sending them pictures of the rotted cars, bikes with grass growing through them, filthy floors. And they had the nerve to charge $190 unrefundable for two small 12lb dogs. There were no trash bins in the room and only two pillows. The sheets were filthy. I will be contacting their corporate HQ

Leisure Pet

2/10

Poor

27 May 2025

Michelle

I was hoping to have a good experience but was extremely disappointed. Check in staff was awazing. Very friendly and efficient. The cleanliness of our room was the main issue. The floors looked like they had not been cleaned at all after the last guest and were outright disgusting. The bedding was stained and placed on the bed inside out
There were dead bugs smashed on the wall and left. There was feces on the floor in the hallway right outside our room that cleaning staff just ignored. Bugs (roaches) were seen alive and dead in the hallway. The cleanliness of our room was brought to the attention of the front desk and nothing was done to address it. The feces in the hallway was swept up and removed with a broom but not mopped as the stain remained the remainder of our vist. Make sure to take bath towels as they only provide 2. There were not any complimentary toiletries provided. I would not recommend this property nor would I ever book there again. The rate was great and I was aware it is not a 5 star hotel at the time of booking however at the very least I expected it to be clean and to feel comfortable enough to be able to lay my personal belongings about the room however I kept everything packed up worried about bugs. I did love the customer service provided at check in. She was amazing.

Leisure Partner

2/10

Poor

26 May 2025

David

I had 3 rooms and they all had roaches!
Went to the front desk and the young lady said \"Ok\"
I would recommend another hotel in the area!

Leisure Family

2/10

Poor

23 May 2025

Victor Luke

Run Away

This place wasnt so much a HOTEL as it was a HOSTEL. There were quite a few families living there. Not that THAT made it bad. There was the fact that No Housekeepers work at this facility. No \"Do Not Disturb\" sign to hang on the door because NO ONE is going to disturb you. Not one time in a full week did we recieve a clean towel or made bed or garbage change. As a matter of fact, there was 1/2 a roll of TP in the bathroom when we arrived with no back-up to be found. And when we had the nerve to go ask for one, we were given 1 roll and a hard time. Then we had to go ask for a garbage bag.. same response. I saw a roach on the wall behind the tiny fridge. The AC would shut off when you left so it would be clammy and damp when we returned. There was mold in the shower. There was one little towel hook in the weirdest spot behind the door, and no towel rack on the wall.. Quite possibly the worst hotel experience ive had (as an adult ;) please only book this as a last resort.

Business

2/10

Poor

15 May 2025

Nicole

Bugs EVEYWHERE

My son and I got this room for the night on a road trip for the in-room microwave availability. However, we did not expect a cockroach party in our rooms. Behind the kitchen counter, behind the drawers, behind the night table, and in the bathroom. Absolutely disgusting.

The biggest hint of our bad stay should have been the 10 minute wait at the front window with no bell and no sign of life.

Other points to be made would be the disgusting mattress hidden underneath two mattress covers. It looked like it hadn’t been washed in 10+ years. And also, the room itself had awful vibes with the air was so stagnant and yucky.

Not at all worth the price and definitely not worth the $50 deposit. Ironically, they made me sign a contract saying I’d pay $250 if I wrecked anything. Newsflash: it’s already wrecked! Do not stay here if you can help it. P.S. the room is non refundable.

Friends_and_family Family

2/10

Poor

12 May 2025

Denise

0/10 roaches and dog poop

Family

2/10

Poor

08 May 2025

David

DO NOT STAY AT THIS HOTEL! THEY ARE COMPLETELY INCOMPETENT AND FRAUDULENT. THEY CHARGED MY CARD WITHOUT PERMISSION AND IGNORED THE EXPEDIA RESERVATION TERMS. ON TOP OF THAT, THEY ALSO CHARGED MY WORKERS’ CARDS, TOTALING OVER $2,000, WITHOUT AUTHORIZATION. THIS IS A MONEY-HUNGRY HOTEL THAT DOES NOT FOLLOW ANY POLICIES OR PROPER BUSINESS PRACTICES. THEY WILL STEAL FROM YOU IF GIVEN THE CHANCE. BE WARNED AND STAY FAR AWAY!

Business

2/10

Poor

05 May 2025

Daniel

Awful and rooms smelled waited an hour to check in

6/10

Pleasant

04 May 2025

Krystal

Not for us

We stayed here for my daughter’s dance competition. Apparently this is more of a long term hotel which I did not know. People were cooking, which was expected as it was an efficiency suite hotel, however the smell in the entire building from it was terrible. They did not offer breakfast which I knew when I booked, but they also did not have ice machines which I found strange. They did not have a hair dryer in the room either. Staff were nice. We felt unsafe though as there were a lot of sketchy looking people in and out.

Friends_and_family Family

4/10

Poor

03 May 2025

Autumn

The linen and bathroom area were clean. But the floor was sticky, and other areas were not very clean.

Leisure Friends

4/10

Poor

01 May 2025

Brian

The check-in was slow and seemingly hard for the employee, I guess this is because it's more of an extended stay place and they're not doing a lot of check-in's. The place wasn't great, Kitchenette with nothing to cook with, no shower curtain, bed basically a cot, but the real problem: Two days later I had a mysterious charge. When I called they said that was the balance for the room after the incidental deposit was added in. The problem... THE ROOM WAS ALREADY PAID FOR ON EXPEDIA! If I had not noticed and called, I would have been double charged. Not OK.

Self

10/10

Exceptional

21 Apr 2025

Lulu

It was absolutely beautiful! The beds were so comfortable and the continental breakfast was more like a buffet. I highly recommended!

Business_and_leisure Family

4/10

Poor

15 Apr 2025

Justin

There were bugs in our room/bathroom. I killed 4 roaches at one time.

Leisure Family

2/10

Poor

13 Apr 2025

Mauricio G

Me

Friends_and_family Family

2/10

Poor

05 Apr 2025

Verified traveler

Don’t stay here

No WiFi for guest. We got put in a room that still had someone staying in it, Strange smells all throughout the entire building, and the room looked like it hadn’t been swept or moped under the beds. There were visible hair/dust balls. There was a razor head down the sink drain, and a dead roach on the floor.

Friends_and_family Family

4/10

Poor

04 Apr 2025

Brian

When I entered my room I found 2 spent bug bombs in the center of the room and several dead roaches on the floor. We were given another room, but….

Leisure Friends

10/10

Exceptional

02 Apr 2025

Jamie

Great stay and will definitely be back next time we are in the area

Leisure Family_with_children

4/10

Poor

01 Apr 2025

craig

This happened to be our second stay at Woodsprings in Fort Mill SC. As I recall, the first stay there was equally unsatisfactory. However this stay was most recent. Traveling isnt ever easy. Hours before our check in time, we were called by the hotel. My husband, who has severe lung issues was asked Does he need a handicap room he reserved weeks prior. The woman was real quick to add \"we do have another room for you. Him being afraid to not take the other room offered said yeah ok. After a while, i called them back. I was told he was put in a room with only 1 bed. One Queen Bed...... for 3 of us????
I was told basically to take it or leave it

Friends_and_family Family

8/10

Excellent

30 Mar 2025

Megan

Booked thru Expedia. Did not specify that there would be a $50 refundable fee. Staff was very friendly. Especially this one lady who went above and beyond to make sure our stay was great. This was just a weekend for my husband and I to get some quality time away from the kids and it was what it was as far as accommodations go.

Leisure Partner

6/10

Pleasant

29 Mar 2025

Verified traveler

Terrible

Front desk lady was on the phone all over the place hiding in the room by the fridge as if it wasn’t customers at the counter she was all over the place and overall just wasn’t there customer service wise took 30+ min to check in bathroom had a dirty wash rag in the bathroom

2/10

Poor

29 Mar 2025

Anisha

Ok for a night

Lots of weird smells. Elevator smelled awful.

6/10

Pleasant

27 Mar 2025

Andrew

Noisy area

4/10

Poor

17 Mar 2025

Donielle

Halls wreaked of dog urine and feces. Smelled horrible everywhere. Hallway not swept for days. Roaches in my room and dead cockroaches in hallway that wasn’t clean up until I said something
Never again

Leisure Self

10/10

Exceptional

05 Mar 2025

Kjana

.

6/10

Pleasant

03 Mar 2025

Vanessa

The 1st room I was assigned to the TV didn't work then the 2nd room smelled like old feet. I went to Walmart to get some air freshener. The towels still had hair of someone else not mine. The blinds were broken so the sunlight was coming straight in my room so I had to put two towels to block the light from coming in. The blinds were so dirty also. I would rather go to an Air Bnb then come there again.

Business Self

4/10

Poor

02 Mar 2025

Kaleb

The WiFi was terrible. And the bed was very small and uncomfortable

4/10

Poor

28 Feb 2025

Buddy R

Please read reviews!

The smell was horrible! It was between pet and grease. A lot people gathering late at night in lobby. Unit was apparently lived in at one point. One bed had all types of hair on the sheets. Greasy and dirty walls. Never again!

Partner

2/10

Poor

27 Feb 2025

Rhonda

I want a full refund it was a disgusting roach infested hotel. That needs to looked at by the health department roaches carries diseases

2/10

Poor

16 Feb 2025

Brian

This is a hotel for roaches not human beings. Very unsanitary and staff had an attitude problem. Why would you sell rooms when you have a bug problem in every room? All I got was a blank look and \"I'm sorry\" for my troubles. Just want my money back and I will never go there again.

4/10

Poor

06 Feb 2025

Donielle

This hotel/extended stay is horrible. I rate them 1! The staff is unprofessional. They nickel and dime you for everything. They charge $1 for toilet paper. Linen can only be replaced every Mon, Wed and Fri and only at certain times. They do not have dishes or utensils in the rooms. You have to purchase dishes for $30.
No one is available after hours. There is a linen fee. I will never stay here or recommend this extended stay.

Leisure Self

2/10

Poor

02 Feb 2025

Donielle

Staff was unprofessional. You had to pay $1 for toilet tissue. No dishes or utensils were available. You had to pay $30 for dishes. Rooms only cleaned once every two weeks. Linen not available daily. Halls wreaked of dogs.. children playing in lobby. Just overall horrible stay! Would not recommend!

Leisure Self

2/10

Poor

02 Feb 2025

Chris

HORRIBLE PLACE

HORRIBLE!! THIS PLACE IS HORRIBLE!!! NEVER STAY HERE!! The place is a low 2 star, at best. Dirty, full of nasty people, halls were dirty, elevator dirty, outside dirty, staff tried to charge me for towels because it was after 5, and they don't enforce any rules. Place was loud, kids screaming and running through hallways. I wouldn't stay there again for free. The bed was lumpy, covers were old, the heater made the room smell even worse when it came in. SHEW, glad to be gone and NEVER again.

Business

10/10

Exceptional

26 Jan 2025

LaChandra

My family & I stayed for one night. This was a nice hotel. I would recommend.

Leisure Family

10/10

Exceptional

23 Jan 2025

Halimah

Great place

Leisure

8/10

Excellent

20 Dec 2024

Winifred

I like that you have to use your key just to get into the elevator. Clean and quiet for the most part. Would book again.

Business Self

2/10

Poor

17 Dec 2024

Tavaris

They gave my room away even though i had paid for a reservation and i still haven't gotten my money back the front desk lady was extremely rude and ignored me for 15 minutes

Leisure Partner

4/10

Poor

13 Dec 2024

Shelby

Bugs crawling everywhere. Went to tell the front desk and refused to give another room. Bugs on the walls, floor, and in the bathroom.

10/10

Exceptional

05 Dec 2024

DANIEL

Excellent

Leisure Family

10/10

Exceptional

03 Dec 2024

Mia

Quiet clean

2/10

Poor

29 Nov 2024

Canaan

Horrible Customer Service

Well I can’t really give any opinion on how the room looked because I never got a room despite them taking 164$ from me. Was told the first night that they wouldn’t let me check in because it would be too late by the time I got off work. Was told I’d still be charged for the night per policy. Told I could check in the next day. Get there and get told my reservation was canceled and that the rest of my money was sent back to my card (it wasn’t). Contact Expedia- they call the hotel and the same woman tells them she canceled the reservation and that they’re still charging me the full 164$. Tried to call the hotel myself and ask for the second night back because she wouldn’t even let me try to check in after being told I could. She told me I wasn’t getting my money back and to go complain to Expedia because she wasn’t giving me anything and if I want a room I can come back and book a new one. So these they blocked me from coming in the second day of my reservation as I was told I could do and still kept 100% of my money and were rude and condescending about it when confronted. -10000/10. Wouldn’t come back if it was the fanciest hotel in the world purely because of how horrendous the staff is.

Self

10/10

Exceptional

26 Nov 2024

Dewone

I like the property it was nice and quiet

Business Partner