Name: Best Western Carowinds
Address: 3675 Foothills Way, Fort Mill, 29708, US

10/10

Exceptional

14 Jul 2026

Kathryn

Great location for a trip to Carowinds. Enjoyed the pool. Helpful staff.

Family

6/10

Pleasant

14 Jul 2026

David

The hotel had a noticeable smell of marijuana during both nights of our stay. It was detectable outside the building, in the stairwells, and on several floors, which negatively impacted the overall experience.

Our room's floor also did not appear to have been vacuumed thoroughly. On a positive note, the bathroom was very clean, the pool was clean and well maintained, and the staff was friendly, courteous, and helpful throughout our stay. The location is excellent for anyone planning to visit Carowinds.

The only other issue we experienced involved the room key cards. On the first night, our keys did not work, requiring a trip back to the front desk to have them reprogrammed. Unfortunately, the same problem occurred again on the second night, which was quite frustrating. Overall, the hotel has several strengths, but addressing the cleanliness concerns in the common areas and resolving the recurring key card issues would greatly improve the guest experience.

Partner

10/10

Exceptional

13 Jul 2026

Roger and Ashley

Very clean and bed was comfortable

Partner

8/10

Excellent

09 Jul 2026

Dale

T

8/10

Excellent

09 Jul 2026

Teresa

Honestly, you get what you pay for. The room was clean with fresh towels and toiletries. The hotel was very outdated and I had cords hanging down from my television. I think they waited to turn our AC on in the room, because it was very warm and stuffy when we first arrived, but when we got back to the room after dinner, the room was comfortable. The location is very convenient to the interstate and to Carowinds.

Partner

10/10

Exceptional

02 Jul 2026

Ashley

Staff was very kind and patient. Everything was very clean and well maintained! Definitely recommend.

Family_with_children

10/10

Exceptional

01 Jul 2026

Eric

Fantastic hotel for the price! Very clean and well maintained, attentive staff, comfortable room, easy access to Carowinds, I-77, restaurants including walking distance to Culver's, Jimmy Johns, Starbucks, and an amazing Mexican Restaurant. Highly recommended if you want a lot without having to pay a premium price.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Jared

The A/C in our room struggled to cool anything down until long after dark. And Breakfast was terrible, the eggs and biscuits were cold (this was 30 minutes after breakfast started) and the pastries were stale. Won’t stay here again.

Family

4/10

Poor

29 Jun 2026

kymberlee

Overall, I am disappointed with this hotel. While driving up, the place looked suspect, we passed an under construction hotel, concrete rubble, sad Mexican restaurant, trashy parking lot etc. At 2, we inquired about early check in (3 is their check in), we were told that check in was at 3 and offered no explanation.Rude . Because we booked on a 3rd party site, we were beholden to the front desk and came back after getting provisions. When we returned, No pets are allowed sign on door. We got in line to check in. It took 21 minutes! There were only 2 patrons ahead of us. We were met with unfriendliness, no explanation of breakfast, pool, ice, or venting, just business... \"This is Wi-Fi password,Sign-here, put your make and model here.\" Our room was enough, however, cigarette stains on the countertop and water stains coming through paint of walls. The pool was the best part of our stay but someone from the staff seemed to be \"supervising\" the guests all the time as they were always in view in the common areas but said nothing to anyone. It was creepy. Breakfast was provided, but very limited: fruit loops and raisin bran, only white bread for toast, egg disks, bacon (surprising), coffee, apple juice, waffles and yogurt. Again, staff was there, they did clean but no interactions. Not comfortable at all. We were there until the last minute as I had 3 small children with me and staff was outside in the hallway and eager to get our room as soon as we left. We will not be back!

Friends_and_family Family

2/10

Poor

28 Jun 2026

Jesse

Property was run down. Young kids were out front drinking in front of building causing issues for guests coming into building. A/c didn’t work. Wasn’t very clean

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

olivia

10/10 all around!! When we came inside after getting our things the staff stopped us and told us we were getting a different room than the one they were giving us to begin with because the AC was broken. They are so sweet

Friends

4/10

Poor

26 Jun 2026

Samantha

We were located next to the elevator so had disrupted sleep both nights.

8/10

Excellent

23 Jun 2026

Samantha

Room was comfortable and had plenty of space. Wish the air went down lower-the room never felt like it got cold enough for our comfort. Pool was nice size and easy to access

Partner

6/10

Pleasant

22 Jun 2026

Todd

Wasn't bad. You can tell it a old hotel.. need some maintenance

8/10

Excellent

16 Jun 2026

Clair

Room was comfortable, breakfast limited but good, and housekeeping staff very helpful. the big problem was the lack of luggage carts. There was one available when we checked in and we used it and returned it. However, the next morning, there was not a cart to be found. Checked the other floors and the parking lot - nothing. Started carrying and dragging luggage and still no carts. This can be a problem for people in their 80s. loaded the car and ate breakfast - still no carts. Obviously, people had them in their rooms. I did let the front desk know.

Partner

2/10

Poor

14 Jun 2026

Verified traveler

room was too hot to sleep then difficulty getting room refund

10/10

Exceptional

13 Jun 2026

Kevin Patrick

Very nice stop. Staff was super nice. Room was big, and bed was great.

Partner

10/10

Exceptional

13 Jun 2026

Todd

Super clean. Staff were very friendly and helpful. The room was spotless, always had fresh soap and towels and sheets. Very impressed with this location. Will definitely be back.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Dallas

The hotel was convenient and close to several eating establishments.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Ronald

Very nice! I wish the exercise room would be open at 6am instead of 8am

Partner

2/10

Poor

31 May 2026

Brice

The place was gross, outdated, and my key cards stopped working every single day.

Self

6/10

Pleasant

29 May 2026

Melanie

The lot before you turned into the parking lot was covered with trash and debris. It looked terrible. The reason why we stayed in that hotel is cuz we just left Carowinds and the hotel had a pool. We did not go in the pool because it was located at the back of the facility and it didn't look safe, but at least the pool looked clean.

The Continental breakfast was not great. They offered off brand cereal. It appeared to be fruit loops and tasted like a cardboard box. They had a few tangerines. They also servered biscuits and gravy round egg cakes. The juice and pancake batter were watered. Down one out of five. It was a lesson to be learned. I told my son today that you get what you paid for and we didn't pay a lot for the room. So it is what it is. I would think a hotel associated with a park like Carrowinds would have done better.
I expected a lot more. I was very disappointed

Family_with_children

10/10

Exceptional

24 May 2026

Candace

The room was clean, check in was easy and overall was perfect for our stay!

Family_with_children

10/10

Exceptional

10 May 2026

Rafael

Everything is excellent.

Self

10/10

Exceptional

03 May 2026

Dorian

The hotel was very clean. The shower had great water pressure. And the bed was comfortable. The breakfast was decent but nothing special.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

David

.

Friends

4/10

Poor

22 Apr 2026

Robert

Overall it was not bad. The bed was terrible. We stayed 3 nights and our backs got worse each night. The breakfast was not what was expected. Toast, cereal, biscuits, gravy, pancakes, eggs and bagels on Thursday and Friday. Saturday and Sunday no biscuits. No type of meat. It was clean and they did a good job cleaning the room each day while we were away.

Partner

10/10

Exceptional

21 Apr 2026

Edward

Las 3 b

8/10

Excellent

12 Apr 2026

Michael

Room was clean and served purpose. Breakfast was mid.

Family

4/10

Poor

11 Apr 2026

Joe-Susan

Bad area

Partner

8/10

Excellent

10 Apr 2026

Terry

There was a nice breakfast offered the air conditioner kept the room cool but I need have an issue with it but it was taken care of quickly.

Self

10/10

Exceptional

07 Apr 2026

Bonnie

From the moment we arrived we felt welcome. Our room was spacious and clean.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Lynne

Staff was very pleasant. The room was very clean. The only hiccup was the refrigerator wasn’t that cold. Eateries’s nearby gas stations nearby. I would highly recommend this location

Self

10/10

Exceptional

04 Apr 2026

Kerry

Room was clean, staff was pleasant. Breakfast was fresh.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

William

Only stayed overnight didn't really pay attention

Friends_and_family Family

2/10

Poor

30 Mar 2026

Blanton

Loud music was booming until 4:30 am. We called then front desk 2-3 times starting at 1:30 am and they did nothing about it. Finally the music stopped at 4:30am. We got about 2 hours sleep! The worst experience ever in a hotel stay!

8/10

Excellent

27 Mar 2026

BRUCE

Breakfast was good with some fresh fruits and several choices for us to choose from. Our room was fine and comfortable. Everything worked.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Connie

We have stayed here several times on our way to and from florida. The hotel itself is very clean and well maintained. There is a great Mexican restaurant just across the parking lot. And there is a Culver's just around the corner. Also situated so you do not have to go back out onto the main highways.

Family

10/10

Exceptional

15 Mar 2026

Katrina

Check in was fast and easy. The room was super clean and freshened daily which was nice, but it is outdated which I don’t mind as long as it’s well maintained. I did see a roach in the bathroom as soon as I got into my room but he minded his business and I minded mine, that was the only time I saw one during my stay. Water pressure was amazing, hot water last for a while and the shower head felt like a nice massage. Would definitely stay again

Partner

10/10

Exceptional

15 Mar 2026

Kaitlyn

The room was clean and the water pressure was excellent. The continental breakfast was just okay. Overall this motel was a great value. It was close to Carowinds, affordable and clean.

Family_with_children

10/10

Exceptional

15 Mar 2026

Michael

Na

Partner

8/10

Excellent

09 Mar 2026

Rogeh

Hotel and room were excellent but the breakfast was not good enough.

Self

10/10

Exceptional

06 Mar 2026

Thomas Lee

I was only there a couple of days, but it’s exactly what you would expect of a very decent hotel

8/10

Excellent

06 Mar 2026

Sarah

If you’re traveling on a budget, this is a decent place. No frills, clean rooms, adequate breakfast, and easy access to highways. It was quiet, too. I also liked the bath essentials they provided - shampoo, conditioner, lotion… not overly scented.

Self

10/10

Exceptional

05 Mar 2026

Chandra

Clean ,quiet room. Nice quiet area off thruway at top of South Carolina near amusement park.

Self

2/10

Poor

22 Jan 2026

Barry

There were people in the room above us that were extremely noisy most of the night. I spoke with the manager that evening and they didn’t really do anything about it. I mentioned changing rooms and there were no more available. We got like 3 hours sleep at best. It was a very bad experience and I personally think I should get my money back.

10/10

Exceptional

20 Jan 2026

Sergei

Great place to stay. Room was clean and staff was friendly. Thank you.

10/10

Exceptional

17 Jan 2026

Glenn

Great price, clean room, frienly staff, great breakfast. Overall excellent!

Leisure Partner

8/10

Excellent

02 Jan 2026

Liana

Room was clean, the hotel staff was kind, breakfast was okay. Eggs were a little funny, but at least it was more than just toast.

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Abdoul

Yes

10/10

Exceptional

28 Dec 2025

Brittany

The room was very clean! The staff in the Am were very kind and polite. The guy that checked us in at 11pm was not but once we got past that it was all together a great stay! We were maybe 4 minutes away from Carowinds. We will be back if we plan to do a trip to Carowinds again.

Leisure Family

10/10

Exceptional

27 Dec 2025

Jeff

Room was clean and breakfast was good with a lot of options

Leisure Family

6/10

Pleasant

27 Dec 2025

JOHN

The continental breakfast was nothing like we have had very little food or choices the person at the desk was also the breakfast person and during the week breakfest is 6 am weekends 7 I don’t think we would go back to this one

Leisure Partner

8/10

Excellent

19 Dec 2025

james

The room was clean. The chair in the room needs an update. The breakfast was enough,but it could have had fried potatoes and bananas. The motel was close to Narroway,so driving after dark wasn't too much of an issue.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Landon

Good

8/10

Excellent

07 Dec 2025

Cathleen

The rooms were clean and the front desk staff were lovely.

Leisure Family

10/10

Exceptional

03 Dec 2025

charles

Nice safe paking

Leisure Partner

10/10

Exceptional

01 Dec 2025

Tracy

We only stayed one night after a day at Carowinds. The staff were really friendly and helpful. The room was comfortable, clean and spacious. The hotel is tucked back at the end of a street next to another hotel that is being renovated so it was very quiet! It's in a convenient location to get to Carowinds, local restaurants and other shopping.

Leisure Family

8/10

Excellent

23 Nov 2025

Rosanne

Clean spacious room. Could use an update however for the price it was well worth it. I found it odd that the coffee maker was in the bathroom. The breakfast was okay but limited. I would stay again if in the area.

Leisure Partner

6/10

Pleasant

21 Nov 2025

Randall

Property was not modernized, amenities were aged.

6/10

Pleasant

17 Nov 2025

John L

I stayed 2 nights. The hotel was mostly vacant. However there was someone in the room directly above me and I could hear every step they took through the thin ceiling. The breakfast window is rather short (7-9am) and would better serve guests if it were open from say, 6-10am.

Friends_and_family Friends

2/10

Poor

11 Nov 2025

John

We did not stay at your hotel and if you charged me for either night, you need to refund the money to my card. The man working at the front desk was the rudest, most undesirable person I have ever seen work at the front desk of any hotel! I worked for hotels for over 10 yrs and have never seen any front desk person be so rude to their customers. We started to check in and that was when I found out I needed to transfer money to my card because this man, announced to everyone that I had $5.00 available on my card! How he knew that, i am not sure, we were never given balances of customers accounts. But that was blatently rude and uncalled for. I told him i had to transfer some money. Before I could get the transfer done, he kicked my fiancee out of the lobby (I was outside making transfer) once again making statement outloud that I only had $5 on my card! Something that should NEVER have been announced! And then when my fiancee came out and told me this, i was walking back into hotel, just as police arrived! I asked the officer if he was there because of us. He was. That man you have behind the desk, who has no business being in that position, had called the police on us! I told the officer i was only transferring the money to my card and he replied yes, the front desk man told HIM I only had $5 on my card!!!!!! I told him no problem, i was going to a different hotel and this problem needed to be corrected before I would rent from any Best Western Hotel again!

Leisure Partner

10/10

Exceptional

09 Nov 2025

Devon

Room was clean and smelled wonderful, plenty of toiletries ,a/c worked really well and a great quality tv. Good options for breakfast and everything was delicious.

Leisure Partner

8/10

Excellent

08 Nov 2025

David

Clean, quiet and affordable

Leisure Friends

8/10

Excellent

03 Nov 2025

Mary Luzbella

Ceal room and accommodating staff

Leisure Family

8/10

Excellent

01 Nov 2025

Richard

All is good except there is a lack of signage to direct you to the destination since it is not in a prominent location.

Leisure Partner

8/10

Excellent

30 Oct 2025

ANGELA

Staff was courteous and nice
Easy check in and check out

Leisure Self

2/10

Poor

27 Oct 2025

Darlene

Have stated many Best Westerns this one by far has the worst continental breakfast by far.
If you’re expecting to get coffee after breakfast hours, you can forget it. Stayed at a Holiday Inn express the night before they weren’t the best but they sure surpassed this place would not stay here again.

Leisure Family

6/10

Pleasant

26 Oct 2025

Jennifer

The place was clean, but a little overpriced for what it is. I have stayed at much nicer properties with bigger and nicer rooms for less money than what I was charged for this place.

Leisure Family

10/10

Exceptional

22 Oct 2025

Cheryl

We’re grateful for having breakfast at the hotel. Nice variety of dishes and the food that’s supposed to be hot is hot. Good job!

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Judith

The breakfast was very handy. There was a great variety of breakfast foods. My room was very clean.

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Ken

All at least average except the breakfast was weak. Still, average of better. Would stay again.

Leisure Family

10/10

Exceptional

13 Oct 2025

Steve

Clean room

Leisure Family

10/10

Exceptional

12 Oct 2025

Amanda

The woman that checked us in was so friendly. She really went out of her way to help us check in as soon as possible. The staff was friendly at breakfast as well even though we arrived just a few minutes prior to the ending of breakfast.

Family

10/10

Exceptional

06 Oct 2025

Joseph

Check in was quick and easy, everything worked and was clean. Slight smell in the hotel but the room was fine, didn’t bother us on our stay. Had breakfast ready in the morning but we didn’t have time to eat although it smelled good. Overall good experience, had bad times at other unaffiliated hotels so we did inspect the room quite a bit. For the price and location (we stayed for carowinds) you can’t really beat it. PS there’s a Mexican restaurant next door, which is nice for a meal and overconsumption of adult beverages being as you wouldn’t need to drive or get an uber ;)

Partner

8/10

Excellent

05 Oct 2025

Louise

The room was adequate with a great shower... good water pressure! The a/c cutting off and on was loud and annoying. The hair dryer did not work correctly and soap/shampoo was quite small.

10/10

Exceptional

02 Oct 2025

BARBARA

Great and the staff are nice 😊

Leisure

6/10

Pleasant

29 Sep 2025

Chelsea

The jacuzzi tub in the room was great but there was $100 \"refundable deposit\" I had to pay once I got there but was never told when it would be released back. There was no warning about it from the business ahead of time.

Partner

2/10

Poor

27 Sep 2025

Tanya

Very rude

Friends_and_family Family

6/10

Pleasant

22 Sep 2025

Deborah

Needs to be updated.

Leisure Family

10/10

Exceptional

19 Sep 2025

JEREMY

Friendly staff. Room is clean. Hotel is quiet. Good dining options nearby.

Leisure Family

6/10

Pleasant

15 Sep 2025

Sarah

Dont bother with breakfast

Location was good. Room was clean and fairly comfortable. Customer service was lacking in the friendliness department. My one big complaint tho was breakfast. The biscuits were so hard we couldnt break them open to eat. Couldnt cut them with a knife or even stab them with a fork. It was laughable. The eggs were definitely powdered eggs, but of the absolute worst kind and even the cereal was off brand cereal. We threw everything away and went somewhere for breakfast. We arent even food snobs. Ive eaten mediocre food before but this stuff (especially the biscuits) was inedible.

Partner

10/10

Exceptional

15 Sep 2025

Michael P

Easy access to what a needed

Leisure Self

10/10

Exceptional

14 Sep 2025

Michael P

Stayed here before. Has everything you need within a mile

10/10

Exceptional

28 Aug 2025

BARBARA

Very nice

Leisure Self

6/10

Pleasant

21 Aug 2025

William E Senft

Would not stay there again

Hotel hard to find even when using gps hidden behind another hotel. Staff does not understand English well. Hard to communicate

Partner

8/10

Excellent

20 Aug 2025

Kevin

Great place!

Great place!

Business

8/10

Excellent

15 Aug 2025

Derek

Really enjoyed the Jacuzzi suite

6/10

Pleasant

14 Aug 2025

Christopher Ryan

Gym and pool always closed
Forces us to have our room cleaned

Leisure

4/10

Poor

11 Aug 2025

Rhonda

Not a happy stay!

In the building smelt of weed! Parking lot smelt like something died and rotted and dripping noise all night with nothing dripping in room or bathroom! Not much sleep due to the noise!Nothing really there at 7:20 for complimentary breakfast!

Friends_and_family Family

4/10

Poor

10 Aug 2025

Sara

This hotel was not good at all. As soon as we drove in, property looked dirty, the building looked very old. When we walked in the lobby, smell was horrible even at 11:00pm. TV in the room didn’t work. There were old smelly blankets, horrible beds and pillows. The curtains looked very old as well. All lamps were bright, some didn’t have light bulbs. The carpet in general smelled and was old. Not good hotel at all.

Leisure Family

8/10

Excellent

09 Aug 2025

Marline

Place was typical. There was nothing spectacular. It was clean. I like it offered breakfast

Leisure

8/10

Excellent

09 Aug 2025

MARK

Its quiet and clean. Only downside is tv doesnt work.

Leisure Family

8/10

Excellent

07 Aug 2025

Thomas

Quiet

8/10

Excellent

03 Aug 2025

Lorena

Great location, great price ⭐️⭐️⭐️⭐️

Served its purpose. Clean and safe. Great location. No complaints. Coffee maker in bathroom is weird but other than that, will stay again. I’m a BW member

Partner

10/10

Exceptional

02 Aug 2025

Kelly

Good value

Nice hotel. Clean and quiet, comfortable beds.

Friends_and_family Friends

10/10

Exceptional

01 Aug 2025

richard

Nice place

We enjoyed our stay. Our room was clean, comfortable, affordable, and convenient.

Partner

8/10

Excellent

31 Jul 2025

TaWandrea

Good place difficult stay

Please include meat with breakfast. We had trouble with the air condition that was preset to 60 and then when I called he said no it has to be on 70 or it won’t work but you didn’t have that only instructions or any instruction for the AC so we were hot that night and the night staff was short and direct And seem like he was bothered that I asked him any questions. Work on your friendliness that is all.

Friends_and_family Family

6/10

Pleasant

27 Jul 2025

Christopher

The door was already open. It wasn’t ready. There was no staff around for me to

2/10

Poor

27 Jul 2025

Taylor

Our room had bed bugs. I am highly allergic to them. We had to leave in the middle of the night to go to the hospital. Not a great experience. They only offered one night refund when we left the first night of our 2 noght stay. I have yet to receive my refund.

Leisure Family