Name: Wyndham Garden Charlotte Airport Southeast
Address: 440 Griffith Rd, Charlotte, 28217, US

6/10

Pleasant

22 Jul 2026

Terrie

The lobby and downstairs hall were extremely hot.

2/10

Poor

21 Jul 2026

mondai

After driving 5hours from Richmond we get to the hotel and they can't check anyone in due to no hot water or AC. It would have been helpful if they had notified there guess prior to arriving . It was two hours before our event and All the other hotels was booked solid . And the staff was joking and laughing and where no help ...WORST EXPERIENCE EVER .

Family

4/10

Poor

19 Jul 2026

Cam

The room was okay. Was a hassle to get towels and rags. Lobby doesn’t have AC so it was horrible in Summertime. Also added a secret $50 deposit fee!

Friends_and_family Friends

2/10

Poor

18 Jul 2026

Jennifer

This hotel have a complete plumbing problem. The drains are completely clogged. It took a minimum of 10 minutes for the water to go down the drain. The lobby, hallways and elevators DON’T have air conditioning. It’s very outdated. There was corn chips on the aged carpet as I opened my room door.

Family

2/10

Poor

18 Jul 2026

Rashard

The hotel lobby was a furnace when we walked due to the ac not working. Stood at the front desk sweating for about 10 minutes while the front desk person made a call to I am assuming the manager to inform them that the repair man was no longer seen on property and that he had not been given an update. When we finally got to our rooms the tub had a brown stain around it, shower did not work properly, and the sheets had a smell.

8/10

Excellent

17 Jul 2026

Jennifer

Pool was closed, still havent got my security deposit back.

Partner

2/10

Poor

15 Jul 2026

Joseph

The receptionist was mean, he treated me less the human, I felt stereotyped, when u get off the elevators it looks like a very cheap and dirty hotel, I will never go back

Partner

2/10

Poor

13 Jul 2026

Jordan

Could not stay at the property due to smell and cleanliness. Trying to work with Expedia for a refund.

Self

4/10

Poor

13 Jul 2026

Caroline

We were told that no cleaners were available to empty trash or do the beds or give towels on weekends. Breakfast was bad had to do Macdonalds no teabags just coffe and hot water. The sausage and eggs looked so dried up. Musk smell in rooms and halls.

Friends_and_family Friends

4/10

Poor

13 Jul 2026

Jorge

Pool was closed and in bad shape, the frond desk staff not helpful
Elevators grafiti and dirty
I would love a refund or credit.
Ck out at 7 am this morning and i was told they can t print a receive
That expedia must

8/10

Excellent

12 Jul 2026

Hubert

Nice rooms at a reasonable price.

Partner

4/10

Poor

09 Jul 2026

Maria

Las instalaciones deterioradas, el aire acondicionado deficiente, no habían suficientes toallas en una habitación para 4 huéspedes solo colocaron 2, el personal fue amable

Family_with_children

2/10

Poor

05 Jul 2026

Adele E

Most disgusting place I have ever stayed in. Dirty nasty carpet, spider webs, old broken tattered furniture. Staff not friendly or helpful. Three people were at the desk when I came in and it took them minutes to acknowledge me. Would not even give me a plastic fork because \"the kitchen was closed\". Room smelled stale, TV remote would not adjust the volume. I bought Mr Clean and Lysol wipes to clean the bathroom and shower shoes for the tub because I didn't want to put my feet in the tub. The space where the refrigerator was, was dirty on the bottom. The fridge was full of ice (needed defrosting). I don't care about the outside but the parking lot was in poor condition. No bar as described in the write up. Building was not secure as the front door was accessible anytime of the night without a key. No help with getting a receipt because I booked thru a third party. I don't understand why they are even allowed to operate since it is so nasty. DO NOT STAY THERE!

Self

6/10

Pleasant

05 Jul 2026

Kiersten

Room was fine, not the best but not the worse. Room was decently clean, after stripping the bed noticed some stains. The staff were accommodating once arriving but one staff member in particular was not pleasant and rude

Partner

2/10

Poor

04 Jul 2026

Robert

La atencion es pesima, las habitaciones el olor es terrible, el desayuno malisimo y no hacer la reposicion de la comida! No recomiendo nada

Family_with_children

6/10

Pleasant

29 Jun 2026

Larry

Pool NOT open! Room had liquor top from previous guests still in room! Breakfast consisted of bagels (ONLY ONE KIND TO CHOOSE FROM) and dry cereal. THATS IT FOR BREAKFAST!! Parking lot had TONS of potholes!! My husband asked if they needed them fixed and the front desk man looked at him and said NO! When we came back down they had patched the one hole at the entrance and left the remaining of the parking lot with holes!!! We stayed a total of 6 days!! I only chose this hotel in hopes of using the pool in such HOT weather…. Just to arrive and pool was never opened and they had no date/time frame of opening!!!

Partner

10/10

Exceptional

23 Jun 2026

Daniel

Very comfy and pleasant.

Partner

2/10

Poor

21 Jun 2026

Cassandra

.

Family

6/10

Pleasant

21 Jun 2026

Dustin

Check in was quick. The pictures don’t match what you will find in person. There is no restaurant on site. The business center desk is blocked by the breakfast area tables. The walls have holes. The room phone did not work. The pool is closed. The outdoor patio is closed. The breakfast was disappointing. They limit the food they put out which I understand waste. However, no one was paying attention to when it needed to be filled. I out the empty milk jug on top of the trashcan so they could see from the front desk it needed to be replaced. For 15 mins, four employees were hanging and conversation and never once checked the breakfast food area. Best thing about the place was the bed was comfortable.

Self

4/10

Poor

21 Jun 2026

Koumba

Outside look ok,inside is terrible,room are old and barely keep minimum maintenance. Carpet in room and specialy on the first floor corridor smell like an old hospital. The lift and the hallways always smell with a awful smell of all king of smoke.Bathroom is old,toilette cover was dirty. The worse hotel breakfast ever had. Finally, the staff at least was coordial.Would not recommende this hotel.

Friends

8/10

Excellent

16 Jun 2026

Vanessa

Front desk was very helpful and friendly

Family_with_children

6/10

Pleasant

14 Jun 2026

Carolyn

Beware !!!!
No working air in hallways
No working air in elevator
Used room supplies (cups,coffee items)
Bathtub did not drain
Maintenance man came in to fix tub
Did not want to move us to another room
Attendants were nice
Pool closed
Doing renovations
Alot of issues going on

Family

6/10

Pleasant

14 Jun 2026

EDDIE

This hotel definitely needs a renovation looks broken down old it served this purpose but will never stay there again and when coming from the heat into a hotel you would expect that it would be nice and cool before you go to your room and this place was an oven I understand you're trying to save on energy or their cost but this is the same way you can deter people from coming to your hotel we never stay here again.

Partner

4/10

Poor

14 Jun 2026

Robert

Don't come early, even 30 mins prior you will be turned away to wait. Even so, that's not what earned this hotel a 2 star. They earned a two star for the lack of care of the building and some room components. The elevators were dirty with sticky floors, looked like soda. When walking by trash cans in the hall the smell was that of rotting food. Going into the vending area was even worse. The rooms were well groomed, specifically the bed. However, the TV was dated and super slow loading channels. The sink in the vanity was misaligned and had a hole gaping to one side for items to fall in. When we went to change the temperature of the room we noticed the thermostat on the wall was not functioning, no big deal but I ended up having to use the functions on the a/c unit itself to change settings. Towels in the bathroom were extremely small and rough, they did provide shampoo and soaps which weren't too bad though. I hope this helps people make decisions. You get what you pay for 😉.

Partner

2/10

Poor

07 Jun 2026

Cameron

The room was dirty and they had bed bugs. Don’t recommend this stay.

Friends

4/10

Poor

07 Jun 2026

Joby

This is a really run down property. Upholstery and carpet stained. Things broken. My TV remote did not work and my phone line was dead. Phone line in hallway was dead. Had to go to front desk to report and maintenance never showed up. Breakfast was cold. Really disappointing stay. They did give me an hour later checkout after complaining though.

Self

10/10

Exceptional

31 May 2026

Yocasta

Great Breakfast! Room was very cleaned and kept. Stayed one night.

Self

2/10

Poor

30 May 2026

Rafael Machado Dias

No commentaries

8/10

Excellent

29 May 2026

Marion

not good

4/10

Poor

25 May 2026

Kimberly

The bar isn’t set up, no city view, no room service. The pool wasn’t open. No ventilation in the bathroom. I will never book here again.

Partner

6/10

Pleasant

24 May 2026

Kenny

Pictures on web site did not match property. Hotel was dark inside - poor lighting and dark carpets. Pool was out of order. Parking lot full of potholes. Lounge area and buffet were a disappointment.

Partner

6/10

Pleasant

21 May 2026

Vasanth

Yes

Self

6/10

Pleasant

17 May 2026

Frederick

Easy parking on the premises, overall condition of the hotel could be upgraded, eg my bathroom had missing stopper, the sink had a crack, the bathtub was patched from a crack and it definitely required replacement.

Family_with_children

6/10

Pleasant

16 May 2026

Maria

The hotel served the purpose to get a clean and safe place to stay after a long drive. It is not a luxury hotel, so don’t expect much. The ac was making lots of noise, but at least was functioning. For the price, I recommend it. It’s near Chilis and Costco, so it was great for me.

Partner

10/10

Exceptional

14 May 2026

Rafael Machado Dias

Ótimo hotel

Friends

6/10

Pleasant

06 May 2026

Zainey

Everything was run down, the smoke alarm wasn’t even attached to the wall it was in the nightstand. I got there at 11am, check in was 3pm. I wasn’t even alllwed to stay in the lobby until 2pm……… he suggested I WALK to a store nearby with my bag….

4/10

Poor

04 May 2026

Kathy

there is no custodian services on the weekend, The staff was slow about replacing items on the breakfast bar, The assistant Manager was rude in her language, We were given a dirty room, and we had to hurry to get dress, made the staff aware about the room before we went to the wedding and when I came back ask if the room were clean and that when they said they had no weekend custodian, the assistant manager said should have told her in the beginning, eventually moved to another room. Assistant Manager need to know how to proper excellent customer service

Family

2/10

Poor

26 Apr 2026

Katheryn

The pool was closed, the bar was closed. The property smelled like marijuana, nobody ever cleaned. I booked the hotel because of the amenities and was not worth the money AT ALL. Don’t waste your money or time. The rooms were dirty and they have a door that connect to the next room and it is only blocked off with tape. Just horrible

Partner

10/10

Exceptional

20 Apr 2026

fred

Location was great Parking was good. Not great security. No tv guide on paper. We couldn’t watch tv for 4 days. Very frustrating. Breakfast was good but ran out two days.

Partner

2/10

Poor

16 Apr 2026

Loretta

My stay was extremely unpleasant. I booked two nights but had to leave the next morning at 10:00 AM because the hotel smelled strongly of marijuana and cigarette smoke.

I requested a refund for the second night since I could not remain in those conditions, but the hotel refused, stating a no-refund policy that was not posted anywhere.

Family

2/10

Poor

08 Apr 2026

Aliyah

I absolutely love staying at \"Wyndham Garden\" Hotels while vacationing. But however, this specific location is a 0/10, the Hotel is beyond dirty, the fridge barely works, there was no lightbulb in the lamp, staff barely wanted to give any towels, TV remote barely worked, had to be directly in front of the TV in order to work, air conditioner didn't work, heat didn't work, shower curtain was as if they cut the bottom of it, which made the floor flood while showering, couldn't even park in the back near my room due to the door not working... Needless to say, I do not recommend staying here at all.

Friends_and_family Friends

8/10

Excellent

06 Apr 2026

Sunil

Property is very old and desperately needs renovations, but it provides good value at a very convenient location

4/10

Poor

05 Apr 2026

Wael

Not bad

Self

2/10

Poor

04 Apr 2026

Jamie

Mold on ceiling in bathroom, moved to another room where they just painted over the mold. Very warm inside, weird smells. Staff was not the friendliest or welcoming.

Family_with_children

10/10

Exceptional

03 Apr 2026

Nemanja

Easy parking

2/10

Poor

03 Apr 2026

Walym

They advertise a clean bar and patio area and neither exist. They had a shuttle bus and the owner's car parked under the vestibule area so you couldn't unload under coverage from weather. When I asked for a luggage cart they required me to give them my ID until it's returned, and it barely rolled. Everytime I left the hotel I would have to get a new room key. All the entrance doors were locked and you would have to use the main entrance only no matter where you parked. The restrooms in the lobby were for the staff only. The staff was trained to say I just work here when you give a complaint but found out they live in the hotel.

Self

2/10

Poor

29 Mar 2026

Curtis

Ample parking, the pictures on the site, are not accurate. I'm doing this.they make sure there are ko refunds because when you alright at the hotel, you will not be pleased with the esthetics, service or the accommodations I do not recommend this place. I was too afraid to eat breakfast. Do not patronize this place. It must be a franchise, low quality accommodations.

Partner

2/10

Poor

27 Mar 2026

Nyelle

The staff was always courteous and polite however, the aesthetic of the property was below POOR! The elevator would shake every time we rode it, the carpet was peeling in all the corners of our room, the curtains were torn, the baseboards were peeling as well and you could see dirt and debris coming from wall, the tv in the room was outdated, the wallpaper was outdated and dirty looking, the carpet in the room smelled like it hadn’t been clean or shampooed in a long time, it was just so many things that I didn’t account for. It ruined the experience that me and my husband booked for. I understand that this isn’t the 4 seasons but I would appreciate a more updated and basic clean necessities!

Partner

4/10

Poor

26 Mar 2026

Nuradin

The room is beat down, I think that was be my very last time staying there. The condition of the room use horrible. I would never ever recommend there to anyone not even for one night

Self

6/10

Pleasant

24 Mar 2026

Amani

Out dated.

Self

4/10

Poor

24 Mar 2026

Morgan

Dirty and run down

Partner

10/10

Exceptional

11 Mar 2026

Janis

Needed a place after a late arrival at CLT. Bed was very comfortable, room clean, nice lobby and good breakfast choices. Would stay again.

Partner

4/10

Poor

06 Mar 2026

Bart

Room not very clean. Breakfast area furniture in very poor condition. Floor tiles cracked in multiple areas.

Family

10/10

Exceptional

05 Mar 2026

antonio

Clean room

Self

8/10

Excellent

28 Feb 2026

Roman

the room was clean, furniture old, staff was helpful but she looked having chip on her shoulder

Partner

6/10

Pleasant

28 Feb 2026

Litahni

No mention of bar not being in service. Elevator was sketchy, muliple outlets didn't work in the f

4/10

Poor

22 Feb 2026

sonnia

mold in the bathroom. one of the elevators was broken. breakfast is nasty. front desk staff & the cleaners were nice

10/10

Exceptional

21 Feb 2026

Xiaonan

Very good

4/10

Poor

19 Feb 2026

raymond

Room had no water, waited 20 minutes to check in, and the bar was not in operation like the website shows

Self

10/10

Exceptional

15 Feb 2026

Somone

All
Of the above everything was greatly done and we appreciate all
Of it . We would definitely be staying here again.

Partner

4/10

Poor

13 Feb 2026

Brittany

It was mid

2/10

Poor

11 Feb 2026

Jacob

Did not stay un hotel nasty

Business

6/10

Pleasant

06 Feb 2026

Ajay

Room and stay was good.
Please confirm that $50 refund (security deposit taken at hotel) has been processed

Business Self

2/10

Poor

29 Jan 2026

Mary

My last day was pretty good I had a larger room it was more comfortable it did have a TV that was coming out and limited channels but had a nice clean shower and a big bathroom and all the furniture was in dish and shape the carpets were clean the curtains closed all the stuff like that

Leisure Self

4/10

Poor

29 Jan 2026

Mary

I say they're often because they're cheap and it's a decent hotel but they don't have an ice machine on every floor they only have about 2 working four floors and the snack machine has stale items in . some of the staff is super nice some of them are not but the breakfast is usually stale it's limited options and you have to eat in it's a very short window u have to do that , they usually have ice water all day and then have coffee in the mornings for a few hours yes I have many extra coffee pots in your room and they do provide small packs of coffee they always have towels in your room if they don't clean the rooms on Tuesday though or change sheets or anything like that they will give you towels on those days. The hotel itself is once upon My Time is must have been really beautiful and put together it's just kind of getting older the rooms you can either get a good one or bad when I was in a beautiful room my last name and a large room the TV going out there that was the only thing but I've been in summers of a very small and had just a few lights with light bulbs in them so it's kind of Hit or Miss I guess with the rooms the beds are always comfortable and sheets are always clean and I feel safe there it's a it's a nice cheap place to spend the night like they don't have any bugs I don't have any rodents from what I can tell but you definitely need to be about 11:00 ór they get real snippy with you $50 deposit

Leisure Self

6/10

Pleasant

29 Jan 2026

Mary

The room is in mint condition it was very very small but the staff was super nice

Leisure Self

6/10

Pleasant

29 Jan 2026

Mary

Yes

Leisure Self

10/10

Exceptional

29 Jan 2026

Jeannette

Love it

Leisure Self

2/10

Poor

23 Jan 2026

Ciara

it was dirty and gross

Leisure Friends

10/10

Exceptional

21 Jan 2026

Christina Jones

Wow, the breakfast menu was sparse, for the price that I paid for the room it was decent. There was only peach flavored yogurt, which I don’t think is anyone’s favorite. There was no bacon or meat. But there was eggs and hashbrowns, which I love that. There were also hot waffles, which are everyone’s favorite so you win some you lose some. The bed was a little hard, but the room was nice the bathroom especially. The tub could use some updating but the tile on the floor and the vanity was very nice. I like that. It had a refrigerator and my room was tucked Away Away from everyone else and had its own hallway . Will definitely stay again. It was very clean. Also had its own nice little coffee machine inside the room. Lamps with outlets a nice desk and overall a great feel.

Business_and_leisure

10/10

Exceptional

19 Jan 2026

Asghar

You are great.

6/10

Pleasant

19 Jan 2026

Angela

The trip has been seemless, with the exception of the cruddy hotel.

8/10

Excellent

19 Jan 2026

Nicole

Wish it had better breakfast options

2/10

Poor

18 Jan 2026

Deborah

Rooms are dirty and unkempt. Rugs are filthy, and front desk is not well managed.

8/10

Excellent

16 Jan 2026

Sunil

Convenient location. Easily accessible by the train

Business

2/10

Poor

15 Jan 2026

Sharon

They program the cards to work one time only. So that they can rob you. Please stay away.

Business_and_leisure Self

4/10

Poor

12 Jan 2026

Courtland

I never got the refund that the front desk told me I would get if we changed out early. The staff was rude and was happy for me to leave early so they could get more money for the room that they lied and said I would be refunded the days I didn’t stay. I then found out they don’t honor their word.

Business_and_leisure Self

2/10

Poor

10 Jan 2026

Detre

Concierge was kind, my room the ceiling open, bed look good, bit the smell is horrendous

Business_and_leisure Friends

6/10

Pleasant

06 Jan 2026

David

Room was ok for a quick night stop on a long drive.

Partner

4/10

Poor

05 Jan 2026

STACI

Hotel is definitely in rough condition compared to photos. Wouldnt think was same place. Staff had to be asked to stock breakfast before shut down time was reached.

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

Thai

Staff was really nice, I just had to change my room more than once due to trash and mold.

8/10

Excellent

04 Jan 2026

Sunil

Room was clean. Bed was comfortable. Infrastructure is old, too many squeaks at all hours of the day.

Business_and_leisure Family

2/10

Poor

30 Dec 2025

Charles

Would only allow me to stay more than 7 days that is their policy. Put me in a non accessable room had to get maintenance to come and plug the phone back into the wall the outlet was directly behind the bed and the tv got all the channels except for the CBS station and wht en I brought it to their attention they had no idea on how to fix it. I decided to stay just 2 nights and asked them for a late check out ( which is in a their website as a free amenity for 1 pm they said that they could not do that and when I brought it to their attention that it was on their website they decided to give me a 12 PM check out.

Self

8/10

Excellent

29 Dec 2025

Sunil

It’s an outdated hotel, but it provides fair value for the money.

Business

2/10

Poor

28 Dec 2025

Serena

I stayed here recently and I’m thoroughly disappointed. The hallways smelled horribly like propane, which is not only unpleasant but raises safety concerns. The vending machines were privately owned, so if there was an error or issue, management couldn’t help you—very frustrating when you’re trying to grab a quick snack or drink. The pool and gym were both down for construction, which would have been acceptable if it had been disclosed beforehand, but it felt like a bait-and-switch. The dresser in our room was broken at the drawer, making it hard to store anything. The bathtub had no drain stopper, so I couldn’t give my child a proper bath. Overall, this location is a place you’d take a shower, get out, and still feel dirty.

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

Warren

The room was clean and looked nice.
The staff was very pleasant and answered all of our questions. We will stay there again next trip to Charlotte.

Partner

6/10

Pleasant

22 Dec 2025

Janice

Little food, cars broken into.

Self

2/10

Poor

20 Dec 2025

Camryn

The service was terrible. There wasn’t enough options for food.

Leisure Self

2/10

Poor

19 Dec 2025

Dan

Unsafe parking lot. Truck window was smashed. Personal items stolen.

Business Self

8/10

Excellent

19 Dec 2025

Sunil

Breakfast is simple. Other than coffee everything feels unappetizing

Business

2/10

Poor

16 Dec 2025

Aleeza

The whole place, including the parking lot, was either dirty, covered in trash, or somehow broken. Leftover hair on towels, sinks missing drain plugs but still clogging up, mold on bathroom items.

6/10

Pleasant

15 Dec 2025

Stephanie

The breakfast was limited, out of items each morning, and staff person did not have everything ready for breakfast crowd

Leisure Family

10/10

Exceptional

14 Dec 2025

Luis

Its ok

8/10

Excellent

12 Dec 2025

Tiffany

Room was ok and breakfast was decent for the price. Power did go out but we were about to leave. Had to carry our bags down 4 flights of stairs.

Leisure Partner

6/10

Pleasant

08 Dec 2025

allen

Very limited items on breakfast

Partner

2/10

Poor

07 Dec 2025

Jeffrey

Elevator wasn’t working. Hotel was outdated and dirty. Stairwell doors were locked. Shower had mold. Gross, would not recommend

Business_and_leisure Family

4/10

Poor

07 Dec 2025

Andrew

Needs to be updated - renovated

Partner

10/10

Exceptional

07 Dec 2025

Kendrick

They went well, though we explored the city most of the time but they stay was great...

Partner

4/10

Poor

02 Dec 2025

Karla

I had requested early check-in ; however, was not able to check in until almost 2:00. I was informed at check-in that Breakfast was served until 9:30; however, it was taken up at 9:00!! Another guest verified she had been told the same information.
The WORST part, however, was the fact that I had to contact the front desk FOUR (4) times during my 5 day stay, to have my keyS reprogrammed because they failed to work!! BOTH KEYS I was issued!! That should NEVER happen. SUPER inconvenient!!😡

Business Self

10/10

Exceptional

02 Dec 2025

Sunil

It’s a great value for the money. Even though elevators were broken most of the time, it’s still a fair hotel to stay at.

Business