Radisson Hotel Charlotte Airport

United States , Charlotte - NC
Charlotte, 212 West Woodlawn Road, Number C
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100 reviews shown

6/10

Pleasant

09 Jun 2026

jarquis

Clean and spacious rooms

Self

10/10

Exceptional

08 Jun 2026

Qutaibah

Nice hotel

2/10

Poor

02 Jun 2026

salle

L’hôtel était sale et une mauvais odeur de moisissures. Dans un quartier peut fréquentable. Et en plus il mon charger 3 fois sur ma carte je dois maintenant faire une réclamation

Self

10/10

Exceptional

02 Jun 2026

bethena

Very nice update updated rooms. Elevators were a little dirty and deceiving, but the rooms were amazing.

Family_with_children

2/10

Poor

01 Jun 2026

L Diane

Only cleaned room upon request. The smell of drugs in the hallway

2/10

Poor

31 May 2026

Tammy

When I checked in the room they gave me somebody else was in the room so I need for you all to give me a call reach out to me

2/10

Poor

31 May 2026

Hermene

This hotel is not located in the beast of areas. We had to switch rooms because a large area of water was on the carpet from the air conditioning unit.
In the second room, the entry way lights flickered for approximately 10 minutes until it turned on. In the bathroom, lights around the mirror never worked in either room we were in. I informed the from desk about these issues. They always said someone would take care of it to no avail. We were charged twice for incidentals. I had to go to the front desk to ask for a refund for one of these charges. In addition, when we returned to our room after being out, housekeeping never came to clean or take the trash out. We had to call the from deck to let the know that our trash was overflowing.
I strongly recommend staying at a reputable hotel. Never again will this place get my money.

Friends_and_family Family

6/10

Pleasant

30 May 2026

Ronald

It was the average wconomic stay above the motel. But it did serve the purpose for the short stay in Charlotte.

Self

10/10

Exceptional

29 May 2026

Andrew

Nice staff

Self

2/10

Poor

27 May 2026

Rashia

My room refrigerator did not work at all, and there was no microwave in the room. Either the mattresses need to be replaced with all the stains on it.

Partner

6/10

Pleasant

23 May 2026

yasmin

One towel only -- is there a shortage?! No hair dryer -- \"people take them!\" where does this leave the next guest!

Self

8/10

Excellent

21 May 2026

J Niyah

Staff was great, I did have a problem with trying to access my room multiple times.

8/10

Excellent

18 May 2026

Shennel

Friendly staff

6/10

Pleasant

17 May 2026

Krystal

A/c was on but room was so hot and muggy, front desk put me in another room but it was hot as well, assuming there is an issue with ac there

Friends

4/10

Poor

17 May 2026

Krystal

Stay was fine, hotel is convenient and clean, but this is my second stay in a month and both times in different rooms the ac is running but room is extremely hot, the stay a month ago I went downstairs and spoke to them so they put me in a different room, it was not as hot and stuff but was not sufficiently cool, this time I left and went and purchased a fan and didn’t bother letting them know because this was the third room so didn’t want to bother packing up and moving and possibly be the same issue.

Friends

10/10

Exceptional

14 May 2026

Peter Dennis

Thought this was a business travel style hotel so expected a continental breakfast. Not the safest feeling area.

Self

10/10

Exceptional

13 May 2026

Tyra

Everything was perfect for my Valentine’s weekend!

Self

4/10

Poor

12 May 2026

Johnson

There is no free bf

Family

4/10

Poor

02 May 2026

Faith

Don't book or stay here. Room smelled funny; some staff members were not helpful; questionable surroundings.

Partner

2/10

Poor

30 Apr 2026

sherri

Everything from the lobby carpet and couch is filthy. The blinds in room don't work the shower curtain is to small for tub and rod for it doesn't work . The lobby has no snacks it's all empty . The air conditioner didn't work kept turning off so room was hot and stuff I asked for a fan nope they don't have fans either . Had to ask for towels and soap. There was no rooms to change too so we were stuck . Worst Radisson was I have ever been too

Family

4/10

Poor

23 Apr 2026

Frank

Make sure you have your bang stick with you

Self

2/10

Poor

21 Apr 2026

Jennifer

This place is gross. It looks nothing like the pictures. We were followed by some guy in the parking lot

Partner

10/10

Exceptional

20 Apr 2026

Raymond

Yes

2/10

Poor

17 Apr 2026

Lauren a

The hotel was very run down. It’s connected to a closed red lion. Our room was dirty and smelled like weed. The window screens looked like they had been sprayed with something and never cleaned. When the shuttle came to pick us up at the airport he watched us struggle to load our luggage into the seats. Didn’t even tell us we could put them in the back, just sat in the drivers seat and watched. I ended up with a suitcase on my lap. All the cases of food or drinks at the hotel were empty. There is no restaurant as described in the Expedia amenities. It’s like staying in a hotel that is nearly abandoned, about to close.

Partner

10/10

Exceptional

16 Apr 2026

Ashenafi

Room wasn’t clean when I checked in. I requested a full room service then they cleaned it. Overall it was a good experience.

Self

4/10

Poor

15 Apr 2026

William E

HVAC had mold. It was very toxic for my girlfriend who has upper respiratory issues.

Self

2/10

Poor

15 Apr 2026

LindaJeanne

This hotel was a huge disappointment. The room smelled, the bedside lights did not work and the mattress was stained. I arrived at 9pm after a late flight. The vending area had 2 Gatorades and empty machines. The neighborhood was not one that I would feel safe to walk to a restaurant at that time. The shuttle the next morning was late because of a driver dispute. I ended up sharing an Uber with another disappointed traveler. The only reason I gave one star was because zero stars was not an option. Avoid this hotel at all costs.

Self

6/10

Pleasant

06 Apr 2026

Jacob

The area is very run down the rooms were clean and ok for the price and staff was great. They can’t help their location

6/10

Pleasant

06 Apr 2026

Kayla

Hotel was clean, comfortable beds, staff could have been friendlier

Partner

8/10

Excellent

03 Apr 2026

Gina

I was a bit concerned when I saw some of the reviews but my business stay there was fine. The pool was closed due to the season. My room, bathroom and all were clean and you can tell it was recently renovated. The only issue I had was controlling the AC. The area on the ac unit where you'd normally adjust was sealed and a signed stated to use the thermostat on the wall to control it. Well, that didn't work no matter what I changed it to: AC, Heat, Off-- nothing. When I told the front desk she said she wasn't aware of any sign on the AC unit itself and would have someone look at it. I believe they didn't want people to adjust the thermostat so it's somewhat \"locked\". Otherwise, my stay was nice. I didn't use the breakfast area. The location wasn't too far from downtown either

Self

2/10

Poor

02 Apr 2026

Maria

Terrible !! Poor customer service. My room did not have the proper amenities; for example, the bathroom light (mirror) was not working. There was no iron, and the coffee maker was empty—no sugar, no coffee, and no tea.

Self

8/10

Excellent

02 Apr 2026

Michelle

This was just an average hotel but the hotel staff was so friendly. Someone greeted us every time we entered and also when we left. The beds were very comfy and the corridors were clean.

Friends_and_family Friends

2/10

Poor

31 Mar 2026

Juetetta

Room didn't meet my expectations at all. Sheets looked dirty and there was laundry and trash left in the hallway the entire night. Will not be coming back to this one.

Self

6/10

Pleasant

30 Mar 2026

Barb

Had a very rude latina lady first day . Ag thw front desk. We were treated so badly that i would have left had i not had a reservation. . I travel alot for work and have NEVER been treated like that ANYWHERE . Rude and entitled and not helpful at all. We were tryin to check in early after a long flight. Which is normally just fine. When her shift was over . An hour later. A lovely man. Helped us and got us right in. After that it was great stay. That woman should not work in customer service. .

Friends

6/10

Pleasant

29 Mar 2026

Tamara

The website said there was a restaurant. The restaurant is under repair and there was no accommodations bu a few snacks. If I had known that, i would have selected another hotel. The restaurant was one reason i chose this hotel. Sraff was very helpful.

Self

8/10

Excellent

27 Mar 2026

Latrice

The area the hotel was in was a bit unnerving, so I questioned the parking.

Partner

10/10

Exceptional

26 Mar 2026

Karen

Did not have breakfast. Staff was attentive. Coffee pot was not working and they provided another one

2/10

Poor

21 Mar 2026

Yvonne

Stay somewhere else period! They hold 75 dollars for incidentals on your card. My child had a nose bleed while sleeping and they charged my card 300 dollars to clean the sheets. I also took pics and notified the front desk when i noticed the blood and they still charged the ridiculous amount. Also, the bed had a mattress protector on it that blood also got on and all they had to do was wash them immediately in cold water, but instead they allowed them to dry and over charged me. This is not a 5 star hotel, there are no Egyptian cotton sheets on the bed, so 300 dollars is excessive.

Family_with_children

4/10

Poor

21 Mar 2026

Napoleon

First I state that the staff were incredibly friendly and helpful. They hotel room was nice with comfortable bed and clean bathroom but, lacked a microwave in your personal room. This was annoying because there were only few in the building by the checkin desk. The outside area had a few bars and restaurants close by which was convenient so you didn’t always have to drive but, the are does get sketchy at. So to sum it up no, I will not be booking here again but, if you need a place to rest that’s close by the airport I recommend.

Self

4/10

Poor

20 Mar 2026

Clayton

Room was fairly clean, no coffee in the room, just a coffee maker. When I went to ask if there would be coffee in the lobby in the morning, the desk girl told me, “no sorry, my delivery doesn’t come until next Thursday”…it was Monday. Ever thought about sending someone out to Walmart to get coffee for your customers? Signed up for a shuttle at 6:00 am to the airport and it was 15 minutes late. Nobody at the front desk and no employees to be seen.
Horrible service.
The website on Expedia had said there was a free continental breakfast. No food whatsoever, just water.

Partner

6/10

Pleasant

18 Mar 2026

David

This is an interesting hotel in an interesting area. It’s not bad but I would only recommend staying here for budget reasons. Good for overnight stays or stays where you only need the room to sleep and shower.

Self

10/10

Exceptional

17 Mar 2026

Jennifer

Shuttle drivers were great as well as all staff. Hotel is a bit older and room wasn’t quite stocked with toilet paper & soap but easy enough to get at front desk. Both room and bathroom were clean. Great bbq recommendation we could walk to!

Partner

10/10

Exceptional

17 Mar 2026

Shaniya

room was clean! it’s a really nice hotel for its price, will be staying again

Family

8/10

Excellent

16 Mar 2026

Chenoa

Everything was mostly good except there was no water in the pool the room was good
Halls smelled like weed!

4/10

Poor

14 Mar 2026

Steven

When I arrived the front desk clerk was sitting at a table talking to friends. She made me stand there for 3-4 minutes waiting on her.
The mini fridge was broken.
The AC unit was broken.
Horrible pillows.

Self

4/10

Poor

13 Mar 2026

Timothy

There were no bath towels in the room. The hotel is located in a very run down neighborhood, with a lot of homeless people wandering around. There was a lot of noise from the lobby until late at night.

Self

2/10

Poor

11 Mar 2026

Thomas J

Awful hotel and awful customer service at the hotel.
Homelessness encampment right outside parking lot.
Did not feel to safe.

Partner

8/10

Excellent

09 Mar 2026

Barbara

Hotel is apparently in a bad part of town, but we did not feel it. We were told about it but the Uber drivers.

8/10

Excellent

01 Mar 2026

Katressa

Calm , quiet experience

2/10

Poor

22 Feb 2026

Brian

I got sick from the room and hotel being fumigated!! I checked out after 20 minutes and the sad part was that it was a non refundable room that i booked for 4 nights....smh

Business

10/10

Exceptional

20 Feb 2026

Brian

Rooms are always clean and the staff is attentive.

4/10

Poor

17 Feb 2026

Zach

Toilet paper was not stocked, cable in the room didnt work, lights didn't work half the time, and the water didnt get hot

Leisure Family_with_children

2/10

Poor

16 Feb 2026

Stephanie

The room didn't have none of the amenities that it said it had. The size of the room was fine. It took 5 minutes or longer for the water to get hot to take a shower. I gave it a 1 star for the size of the room. I wouldn't recommend unless its some upgrades!!

Partner

6/10

Pleasant

15 Feb 2026

Mia

Shower water wasnt getting hot at all :/ I had to take cold showers

6/10

Pleasant

08 Feb 2026

Mark

Room was exceptionally cold upon arrival (during extreme cold weather event) and staff very slow to respond

Business

4/10

Poor

05 Feb 2026

Kay

Coffee Pot missing.
Old coffee in the lobby.

Partner

6/10

Pleasant

02 Feb 2026

Laura

It did not have breakfast thought it said it would.

Leisure Family

2/10

Poor

30 Jan 2026

Bishan

Room was dirty, staff was not good at all.

Business Friends

4/10

Poor

28 Jan 2026

Cristian

The stove wasn't working, there was no breakfast, there's no microwave in the room (only in the lobby), and there was no soap in the bathroom.

Business Partner

2/10

Poor

27 Jan 2026

Glenna

We didn't get out of kansas city due to our flight and when I called to cancel I was given the run around. I will never book another room there.

2/10

Poor

26 Jan 2026

Steven

Hotel lied about a running shittle, then refused to refund. My.credit card complaint will not fail, but this hotel had rude fesk staff that was no help. Stay away for sure.

Business

2/10

Poor

26 Jan 2026

Steven

Made reservations the day before our arrival and confirmed the airport shuttle service. Night of arrival with my children and friends call the property and advised there are no shuttles running call Uber. Contacted Uber spent over $100 for two Uber trips because 7 of us. Arrived to property and told they overbooked and nothing they could do for me and children- it was 930 at night. As we stood there several couples arrived and were allowed to stay in king bedrooms - we had reserved two rooms with two queens. When asked night clerk why we couldn’t have king rooms advised we only reserved two rooms and we would only get two rooms. We asked to speak to manager and were told they wouldn’t be in until tomorrow and nothing she could do because wasn’t her decision. We asked again if we reserved already and property overbooked why they wouldn’t make it right by allowing us an extra room or two to cover our family. At this point, clerk said she refuses to answer us because of our attitude. I hope they record their lobby and see our interaction and it would show we had no attitude the clerk did. We ended up reserving another hotel Hilton uptown and reserved more Uber rides to take us there. This property is the worst and our Uber drivers confirmed same saying they always hear complaints from people staying there- DO NOT reserve a room there. I have never written a review but I felt I had to this time . Do not give this property your money.

Leisure Family_with_children

4/10

Poor

26 Jan 2026

Charles

We had an unexpected stay in Charlotte due to weather and this hotel was a last minute booking. When we arrived, i was told they were full. When I showed my online confirmation, i got a room instantly. I would generally describe this hotel as shabby; dinged up furniture, old appearance. Staff were nice but completely unhelpful with any questions about local food options. The lobby pantry was completely bare and the coffee station featured empty pots. Room was sparse but clean. It worked for our emergency situation but i would recommend it for that reason only.

Partner

6/10

Pleasant

25 Jan 2026

Dennis

Room was fine, staff wasn't very engaged.

Friends_and_family Family

6/10

Pleasant

23 Jan 2026

Carmen

The staff upon arrival was very courteous. The room was questionable? Upon entering the room, the first light to turn on had to be shut off due to the constant blinking. A person sensititve to the \"light show\", could of seizured. The top comforter on the bed had a stained, not sure whether it was cleaned or not. The bed sheet had a small hole , really? Im very picking where I lay my head to sleep. I tried calling for a wake up call, but the line continued to ring several times with no assistance. The window shades were either dirty or stained. I think this Radisson needs to be revisited for a make up.

Business_and_leisure Self

4/10

Poor

20 Jan 2026

Brion

Chan

6/10

Pleasant

15 Jan 2026

Shane

Staff were nice. The hotel does not have a restaurant and/or bar which is disappointing. I also found the room to be just ok. The air conditioner/heater would not turn off, the blinds were broken, there was no hand soap in the washroom and there was no Kleenex. I personally would not stay here again

2/10

Poor

03 Jan 2026

jevon

Room wasnt clean and no sheets. Change rooms and refrigerator didnt work

Self

10/10

Exceptional

23 Dec 2025

DAsia

Clean

Leisure Self

6/10

Pleasant

19 Dec 2025

Scott

Meh

2/10

Poor

18 Dec 2025

Sherie-Anne

They took $75 without tell me and then when I went to them about it they said after I checked out they would send it back it has been 18 hours and 21 minutes and it has not been send back

Business Family

8/10

Excellent

16 Dec 2025

Jasmine

Location looks kind of sketchy but nothing happened to make me uncomfortable. Rooms were ok, staff was nice. Nothing too fancy, just a regular hotel to sleep in and house your stuff.

Leisure

10/10

Exceptional

14 Dec 2025

Michael

Awesome very clean

6/10

Pleasant

11 Dec 2025

Ross

The hotel room was adequate. It was missing a hair dryer in the bathroom, so we informed the front desk upon leaving. No closet to hang clothes or coats - just a standing rack with hooks. The heating unit was loud when we turned it on, so we had to turn it off when trying to sleep or watch TV. No paper cups in the bathroom - found them near the TV with coffee items.

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Timothy

Wifi sucks…Homeless people everywhere…Dont feel safe

8/10

Excellent

08 Dec 2025

Ashley

Check in and out staff was friendly. The location was the main reason we booked here, walking distance to breweries we wanted to go.

Partner

2/10

Poor

06 Dec 2025

Zoraida

Room is very dirty, the area is unsafe. I checked in and check out an hour later due to not to feeling comfortable stay with my young daughters.

Leisure Family_with_children

8/10

Excellent

03 Dec 2025

charles

It was ok

6/10

Pleasant

29 Nov 2025

Stanley

No coffee maker or fridge in room.
No coffee in the lobby

Business Self

6/10

Pleasant

12 Nov 2025

Angelo

4/10

Poor

10 Nov 2025

oluwakemi

The front desk staff was extremely professional given the influx of late night guests due to flight cancellations. However, the rooms were not up to par. The first room’s door lock was broken so it took another 45 minutes to resolve / get in. I was moved to a new room that had rotted wood in the under sink shelf (literally crumbling with hole); used towels hanging from the shower rail; stained towel provided as “new” ones (one with red dot that appeared to be blood); no toiletries provided (not even one bar of soap, just an empty bathroom with towels). I survived the night as an emergency stay, but I would not return or refer this location to anyone.

Self

10/10

Exceptional

28 Oct 2025

Chaunte

Nice

10/10

Exceptional

26 Oct 2025

Ashley

Great value hotel , very nice people and great room

Business Partner

8/10

Excellent

25 Oct 2025

Andrew

Large homeless encampment within 1/4 mile of hotel. Staff does good job of keeping eye on vehicles in parking lot. I was woried stuff in bed of truck would get stolen, but it didn't.

Business Self

6/10

Pleasant

18 Oct 2025

Samantha

The bed had eyelashes on it and false fingernails were on the floor

Partner

10/10

Exceptional

15 Oct 2025

Sarah

Everything was good

Leisure Partner

10/10

Exceptional

13 Oct 2025

Tara

The staff Anthony day clerk and Markitus night clerk were very professional, had great awareness of guest and informative of the surroundings area. And helpful with checking in. The lobby, and rooms were clean and air conditions worked perfectly. The room was located in safe spot on the floor. Thanks Anthony and Markitus for making our stay comfortable. :-)

6/10

Pleasant

12 Oct 2025

Joel

It served its purpose. It was a mid 3 star hotel. The towels were thin. They did provide a shuttle to and from the airport, which was nice. Bed was not bad. Relatively comfortable. Decent neighborhood with food choices nearby.

Partner

8/10

Excellent

05 Oct 2025

Allan

The parking lot was well lit and seemed safe. The room was clean and quiet. It would have been nice if there had been decaffeinated coffee along with the regular coffee in the lobby.

Leisure Partner

4/10

Poor

30 Sep 2025

Jamie-Lee

When I arrived at the property, staff was friendly and welcoming, however he could not find my reservation. He finally put me in a room. When I went to the room, there was another occupant in the room and we were both confused and frightened. I went back downstairs and explained the situation and the concierge put me in another room which he said was \"clean enough, but one of the lights was not working\" He said that he would have someone come swap it out, but I dont think that happened. On my penultimate day, housekeeping knocked on my door and asked me if I was checking out today because according to their records the room I was in was to be empty. I said I was to checkout the following day. They advised that I needed to confirm with the front desk. I went down to the front desk and I had to confirm my reservation for the following day. After checking out, I was to be refunded the $75 dollar deposit. Instead, the hotel charged me and kept the $75 without explaining why. I would not recommend that anyone stay here. The rooms and hotel feel old and outdated. It is in a sketchy area and not that close to central or uptown Charlotte. Barely anything in the snack area to eat, which can be tricky if you arrive on a late flight and dont necessarily want to order a full meal. The staff was friendly, but it did not make up for the confusion aroud my reservation that happened when I arrived and even as I was about to leave. 2/5.

Leisure Self

6/10

Pleasant

27 Sep 2025

Nicole

Stayed for one night prior to flying out of Charlotte. The bed and bathroom were clean. The a/c did not work in the first room i was given. Was able to change rooms. The window shades were completely down in both rooms and it was impossible to raise them as the chain was broken. The bed and bathroom were clean, the rest of the room (carpet, wall, shades) had stains and grime on them.
Not the nicest neighbourhood, but good enough for one night.
The staff at the front desk were friendly.

Leisure Family

8/10

Excellent

18 Sep 2025

Marcia

The staff was very friendly and the room was very clean but there was an issue with the water temperature taking a long time to get hot

Leisure Self

10/10

Exceptional

16 Sep 2025

Igor Henrique Nicacio

Great for overnight stay

Leisure Partner

6/10

Pleasant

11 Sep 2025

kathy

Resturant not open

Self

10/10

Exceptional

04 Sep 2025

Denise

Everything was great

8/10

Excellent

24 Aug 2025

christopher

We had an overnight layover, so it was a very brief stay. The hotel feels a little dated, but was mostly clean. The shuttle driver who met us in the morning was bright and friendly.

2/10

Poor

19 Aug 2025

Sebastian

I hate writing bad reviews but this one is needed. The pics on Expedia are not current, therefore misleading… The property is in need of a lot of repair and ongoing maintenance. OVERALL: Dirty and unsafe feeling. Had to leave immediately. The guy who checked me in had good customer service.

Leisure Self

6/10

Pleasant

14 Aug 2025

Maxine

The building was clean and the staff was very pleasant and helpful

Leisure

10/10

Exceptional

08 Aug 2025

Brandon Lee

Property was clean. Staff was super nice and helpful. Area around the hotel was pretty rough.

Business Self

2/10

Poor

13 Jul 2025

Herbert

The property did not have hot water nor was it clean. There were roaches in the room and on the bed. The staff lacked professionalism and did not provide adequate customer service when issues were bro