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Hyatt Place Charlotte Airport/Lake Pointe
Charlotte - NC · United States
4119 South Stream BoulevardView location
8.6/10Excellent1,000 Reviews
Cleanliness8.6/10 8.6
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.4/10 8.4
Neighborhood8.8/10 8.8
Amenities8.4/10 8.4
See all ratings- Business hotels
- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Charlotte Airport/Lake Pointe
This hotel offers a total of 122 accomodation units. Those staying at this accomodation may keep updated thanks to the Wi-Fi access. All guests staying at this property will appreciate the 24-hour reception. All guest rooms at this disability-friendly accomodation are wheelchair-accessible. Parking facilities are available for guests' convenience.
Several conference facilities are available for the convenience of business travellers. The hotel provides an entertainment programme and leisure activities for guests' added convenience. Hyatt Place Charlotte Airport/Lake Pointe may charge a fee for some services.
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Located in Charlotte, Hyatt Place Charlotte Airport/Lake Pointe is in the business district, within a 5-minute drive of Renaissance Park and Billy Graham Library. This hotel is 5.1 mi (8.3 km) from Charlotte Premium Outlets and 5.7 mi (9.2 km) from Bank of America Stadium.
Make yourself at home in one of the 122 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- The seasonal pool will be open from June to September.
- Pool access available from 7:00 AM to 8:00 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
-
Optional fees
- Uncovered self parking fee: USD 10.00 per day
- Uncovered extended parking fee: USD 10.00 per day
- Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Renaissance Park
0.9 km / 0.6 mi
Charlotte Regional Farmers Market
1.6 km / 1 mi
York Road Community Park
2 km / 1.3 mi
Billy Graham Library
2.6 km / 1.6 mi
Sonesta Charlotte Lower South End
5.1 km / 3.2 mi
The Olde Mecklenburg Brewery & Biergarten
5.5 km / 3.4 mi
Tyvola Square
6 km / 3.7 mi
Sullenberger Aviation Museum
6.3 km / 3.9 mi
Coyote Joe's
7 km / 4.4 mi
Premier Event Center
7.5 km / 4.7 mi
Topgolf
8 km / 4.9 mi
Bryant Park
8 km / 5 mi
Charlotte Premium Outlets
8.3 km / 5.1 mi
Little Sugar Creek Greenway
8.6 km / 5.3 mi
Park Road Park
8.7 km / 5.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 122
- Number of floors (main building): 6
- Twin rooms: 54
- Double rooms: 68
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Airport ShuttleExtra charge
Show 29 more facilities & services
- Laundry serviceExtra charge
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift accessExtra charge
- Terrace
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant: 1
- Smoking areaExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- TV lounge
- Breakfast
- Non-smoking establishmentExtra charge
- Jet skiExtra charge
- FitnessExtra charge
- Cycling / mountain bikingExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 42 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 36 m²DBL.KG
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
DOUBLE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 45 m²DBL.2D
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Charlotte Airport/Lake Pointe
DOUBLE TWO DOUBLE BEDS
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Charlotte Airport/Lake Pointe
100
reviews shown
Jacob
My wife and I would definitely stay here again. It’s clean with friendly staff and nice decor. The breakfast had wonderfully fluffy eggs and good meat choices. We even had left over steak that we microwaved and made our own steak and eggs. It’s close to the airport, downtown, rock hill, Carowinds, and the white water park.
Tiffany
The room was lovely and a nice size. Great location. Was in town for a concert and the hotel was packed, however, it was still quiet and we enjoyed the stay.
Only downside was the bathroom was surprisingly small and the sink and mirror was located in outside of the actual bathroom.
Other than that I would highly recommend!
Only downside was the bathroom was surprisingly small and the sink and mirror was located in outside of the actual bathroom.
Other than that I would highly recommend!
MARCO A
VERY GOOD!!!
Lauri
What an awesome find! From the front desk to the back door, this hotel is excellent in every way. The complimentary breakfast is amazing with the exception of the coffee - not a fan of it - but the breakfast is real food for people who enjoy starting their day well. My room was large, clean, and comfortable. The staff were friendly and showed a warmth of hospitality often missing in today's busy world. I would stay here again if ever in the Charlotte area.
Suleyka
The rooms were very well maintained and clean. Thank you
casey
Clean room, staff was great,
David
Bedding was awful from the mattress to the pillows which led to terrible nights rest after a long day. The shower also did not have warm/hot water and they assigned us to a handicapped room without requesting it. Also charged $10 for parking and did not even ask for vehicle info or provide a permit. Breakfast was overcrowded and a lot of the items were not restocked.
Jada
Very clean and staff is nice.
Patricia
Everything was very mice
Pamela
Not only was the hotel wonderful, but the staff truly made our stay exceptional. Everyone was incredibly kind, welcoming, and willing to go above and beyond to help.
While we were in Charlotte, we needed an additional night stay on a different date, and we didn't hesitate to book here again because of how great our experience had been. The staff consistently provided outstanding service and made us feel valued as guests.
One act of kindness that especially stood out was when they held onto my medication that had been delivered on a day I wasn't there. Their willingness to help gave me great peace of mind and demonstrated their genuine care for their guests.
Thanks to the excellent accommodations and amazing staff, this will absolutely be our go-to hotel whenever we visit family in the area. We look forward to staying here again!
While we were in Charlotte, we needed an additional night stay on a different date, and we didn't hesitate to book here again because of how great our experience had been. The staff consistently provided outstanding service and made us feel valued as guests.
One act of kindness that especially stood out was when they held onto my medication that had been delivered on a day I wasn't there. Their willingness to help gave me great peace of mind and demonstrated their genuine care for their guests.
Thanks to the excellent accommodations and amazing staff, this will absolutely be our go-to hotel whenever we visit family in the area. We look forward to staying here again!
Dr. Greg
Very friendly staff and shuttle to the airport.
Linda
The Hyatt was a very nice place to stay. They do charge $10 for parking which I wasn't happy about. The room was clean and spacious. The breakfast was good. There was a waffle iron, but no spray which resulted in the waffles sticking to the iron. They do have a variety of food choices.
Jarod
Beds were not comfortable but the property was taken care of.
Galen
Staff was very friendly and accommodating!
Andrew
Everything was well
Travis
Clean room, breakfast was good and staff was friendly and attentive
Bradley
Stay was ok. I have had better experience in the past with Hyatt Place this was probably my least favorite experience would not stay at this property again.
Catherine
excellent hotel
Brittany
Everything was great from the staff to the breakfast location and amenities! The cleaning was good. I have no complaints there. I will be back!
Cristine
Wonderful!!
Lillian
Not having access to the pools really decreased the value of the experience; especially since I used Expedia and booked based on the inclusion of a swimming pool in the amenities.
Kyle
The staff are excellent and the facilities are great. This Hyatt is perfectly located near the airport and has access to a lot of dining without having to go into uptown. Great place to stay.
Cristine
Everything was pretty good and would probably go back!
Kim
The parking lot is littered with ahhh…litter! Ive already written my review about our check in experience so I don’t think I have to reiterate that debacle. The room itself was very clean, thank you housekeeping! The bed was nice, the shower pressure was good. The breakfast was lame but the eating areas were well maintained by personnel. We used to stay at this location on a regular basis when we were working….semi retired now & went back to this place because of past good experience…..needs attention to parking lot cleanliness & safety …AND…..get your shuttle worked out!
Bruce Louis Tourville
Great staff, clean rooms, very quiet
Gary
The Motion sensor lights on the vanity came on every hour all
Night long.
I did not get any sleep
Night long.
I did not get any sleep
Douha
Everything was perfect. Rooms were very spacious and the shower was heaven. Will definitely recommend and will be a repeat customer ❤️
Robin
Nice place to stay on an overnight business trip. Clean. Very nice staff. Very good complimentary breakfast included. Would stay again.
Michael
The staff were very friendly and helpful. The breakfast was amazing. Room was comfortable.
Grace
Great stay
Grace
Great stay
Marlyn
The shuttle service was the worst and late. The shuttle driver at the airport pickup was rude
Lene
No, there was nothing
Richard
Very clean and staff was really nice!
Nancy
Not worth the price and breakfast was not edible.
Jessica
Rooms were very spacious and clean!
Veronica
Above when i expected. Very roomy, exceptionally clean and comfortable.
abbie
Great check-in , room was very clean and the bed was very comfortable. There is a good restaurant/ sports bar just across from the hotel which was so convenient. We will be staying here again.
Willis
It was cool nice little getaway hotel was very nice would go again
Dana
Amazing all the way around. I will definitely return!
NORDIA
Very clean and comfortable
Faith
The charges for parking fee ! It’sa hidden fee. I didn’t appericate it pool also closed
Pam
Staff was fantastic! Room was great. Breakfast was good, too.
ROUL
Quite area
Michael
Great Stay!
Sierra
The staff here were wonderful, from Greg the shuttle driver to the front desk ladies. Greg was so nice and dropped us off at a diner as we were starving and couldn't check in yet. The hotel held our bags so we could so do a bit of sightseeing before check in. They seemed to remember who we were when we came back which was a nice touch. Breakfast was great, variety of options. Bed was comfortable, room was very nice for the stay. The hotel was very clean.
VANESA
Great
Tim
The room itself was nice except for the mold in the bathroom. The toilet needed help too.
Lannes
Nice stay. Thought paying for parking for one night was a bit chincy.
John
Room was clean. Staff was friendly. Good location for my business.
Phyllis
Very nice stay. Room was perfect for my business trip.
Sharon
The room water wasn't hot enough so we moved to another room and it was smaller so it was ok! Staff was very very friendly and jumped right on the problem
Glenn
We stayed there once before, that's why I gave it 5 stars, but we accidentally missed our stay there for the one night, this time around!
Tracy
I was very nice, clean and comfortable. Nice to have a sports bar 1/2 block away.
Karen
Very clean room.
James
There was no place to hang my clothes. No rods in closet. There was no dressing area in bathroom just lavatory no cabinet. Very disappointed.
Kathryn
The hotel looks nice when you pull up, but I don’t think I’d want to stay there again.
Sir Mitchell
Very pleasant staff. Great location, wonderful breakfast. Will stay again
Isaac
Clean hotel, fantastic staff!
Julia
I have stayed here many times and the hotel is perfect for business travel
Filemon Efrem
a
Heather Jo Ann
Hotel is very convenient to airport, shopping, and dining.
Alfred
Good place before flights
The hotel is nice and clean and in a nice area. There us a nice restaurant accross from the hotel.
The proximity to the airport made it easy to get there early am without the risk of getting stuck in traffic.
The proximity to the airport made it easy to get there early am without the risk of getting stuck in traffic.
Timothy
This is a clean and updated hotel. It was pleasantly quiet and I enjoyed my stay.
Regina
Friendliness of the staff was Exceptional. I would have appreciated an understanding beforehand that we will be charged to park in the parking area where we are staying. Also i was given a room on the floor with no microwave and all other floors had one( i was told by staff) which was inconvenient
Tara
Nice place, staff pleasant, however there was a power outage and they had no back up generator! How could a popular establishment not invest in a generator for potential circumstances as this? The power was out from 6:30 pm to 12:15 am.
Nathan
Clean with Great Staff!
We loved the staff! The women who worked at the front desk were very kind and accommodating.
Tamar
The hotel was clean and well kept. Plenty of parking spaces. Morning breakfast was convenient and tasty.
Eric
They had no power
John
Nice experience
alex
Lights kept going out, bathroom extremely small, not updated
Selena
The staff waa the greatest, not one not 2 , everyone that we came in contact with . I would gove them 20 out of 10. Wonderful
Gillian
Very spacious, clean, updated, comfortable and convenient to airport.
Devon
Room was a little dilapidated. Trim coming up and light switch only would stay lit for 90 seconds. As well as being pretty dusty, trash cans full when I arrived, and windows dirty.
Other than that it was nice. 7/10
Other than that it was nice. 7/10
Jessie
Due to its proximity to the airport, this property charges for parking. According to the front desk, guests often leave their cars at the hotel instead of the airport. If the property records your license plate information during your stay, you should only incur parking charges if your vehicle remains on-site longer than the authorized stay duration. Nevertheless, this policy seems unfair for guest stsying at the location. Unfortunately, the hotel's maintenance is inadequate. After reporting a malfunctioning refrigerator to the front desk, they promised to send someone to resolve the issue the following morning between 8-10, but mo one never showed up and the problem persisted. I recommend that families avoid this location. The beds in the double room are small, and the room layout is unusual. This was my first and last visit to this hotel.
gregg
Noce staff
Rebecca
Conveniently located
Amberly
Cristina is the best! Loved her hospitality l
Mackendrie
Convenient location and decent value for the price. Nothing fancy, but it worked fine for a short trip.
Mackendrie
Convenient location and decent value for the price. Nothing fancy, but it worked fine for a short trip.
Jamail
Very clean!I love the atmosphere
Maria
Diasia helped me and was VERY friendly and helpful.
Keisha
I stayed at the Hilton nearby and the service and cleanliness was much better!
Susan
Unexpected stay after flight cancelled, no luggage
Flight canceled so arrived here late. Checking in pleasant but for an \"airport hotel\", it lacked toiletries when one arrives unexpectedly without luggage. Suggest having a bag ready with things like toothbrush, toothpaste, floss, comb, shower cap, etc.
I needed a shower cap as room only had a shower so had to cover my hair with a trash bag.
Room clean with nice layout!
I needed a shower cap as room only had a shower so had to cover my hair with a trash bag.
Room clean with nice layout!
Wendy
Close to everything
Shantell
It was nice, convenient, and affordable! The breakfast was good!
Catia
Amazing stay everyone was super friendly and so attentive
Catherine
Hyatt Place Charlotte Airport/Lake Pointe served the absolutely best breakfast my husband and I have ever had at any hotel where we have stayed in the US. The room was large and very comfortable. The property is within walking distance of a nearby restaurant. The air shuttle driver was very conscientious and provided great shuttle service. We were very happy with our stay!
Ana
My stay at the Hyatt was great the staff was very friendly,the room was spacious and clean.
Robert
Nice hotel
RICHARD P
It was fine. Hower, they didn't do the proper paperwork for our air park shuttle which led to some concerns that morning. It did work out finally
Tony
It’s a really nice property and we enjoyed our stay. I didn’t like though we had to pay 10.00 a night for parking. That should be included in staying there.
Travis
Not great
Two issues, air conditioning was making some serious noise that kept the family up. Second was no creamer for coffee. Seriously, what kind of hotel doesn’t have creamer?
Robert Elwood
Nice stay
Khalilah
Wonderful service and wonderful stay. Would come back
Maryam
Horrible night staff
I stayed the night of 5/31 with my elderly parents. First I was told that our room had been given away even though I had paid insurance for it. Then I was told that the airport shuttle would not be available during - 2hr gap the next morning because they were “training.” The shuttle as the reason I had booked the hotel! They were not understanding at all and just threw their hands up in the air basically, like there’s nothing we can do. It was almost laughable it was that ridiculous
casey
Very clean and quiet
Kim
Very good pit stop when flying
Sahilu
We enjoyed our stay in Hyatt Place, a quiet, clean bedroom, and delicious breakfast coupled with friendly staff.
Jennifer
This had to be the worst idea to stay here. The previous reviews convinced me but boy were they wrong ….. never again!!!!!
Location & surroundings
Hyatt Place Charlotte Airport/Lake Pointe
4119 South Stream Boulevard, Charlotte, United States
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Hyatt Place Charlotte Airport/Lake Pointe
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