Hampton Inn Charlotte-Uptown

United States , Charlotte - NC
Charlotte, 530 E. Martin Luther King Jr. Blvd.
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100 reviews shown

10/10

Exceptional

20 Mar 2026

Lindsey

Just Awesome!

Business Friends

10/10

Exceptional

18 Mar 2026

Lydia

Everything thing was very nice

Family

6/10

Pleasant

18 Mar 2026

Barna

Great safe location, close to Conference center and Downtown. Room was clean, but the common areas could use more attention and more frequent cleaning, especially the elevator floors and elevator landings on each floor.
Breakfast was very basic with limited selection, no real healthy options provided e.g. more types of fruit. Seating in the dining area at times was very limited.
Overall though it was a good stay, hassle free check in and check out.

Partner

10/10

Exceptional

17 Mar 2026

Miriam

It was a convenient location

Family_with_children

10/10

Exceptional

15 Mar 2026

Joan

Staff was friendly. Room was clean.

Partner

8/10

Excellent

13 Mar 2026

Priscilla

Pool was in dismal condition

Family

6/10

Pleasant

13 Mar 2026

James

room
smelled horrible

10/10

Exceptional

09 Mar 2026

Nathan

Room was nice and clean, staff was very friendly.

Friends_and_family Friends

10/10

Exceptional

09 Mar 2026

Courtney

My check in was great and staff was extremely helpful and friendly

Family

6/10

Pleasant

08 Mar 2026

Anne

Breakfast was fine

Family

10/10

Exceptional

08 Mar 2026

Jeremy

Staff was super friendly and helpful! The bathroom door did not fully close or have locks, though, which was definitely a little odd. Overall great stay, though. Breakfast was great.

Friends

8/10

Excellent

08 Mar 2026

Leonard

Overall decent hotel in the heart of Charlotte. Easy access to sporting and tourist venues.

Friends_and_family Family

6/10

Pleasant

07 Mar 2026

Daniel

The pool was small.

8/10

Excellent

07 Mar 2026

Hilery

Room was clean. Breakfast options were good. Location was excellent, easy walk to attractions, restaurants, public transportation, etc.

Friends_and_family Family

8/10

Excellent

02 Mar 2026

Noam

Pool.was a 4 foot small pool

Partner

10/10

Exceptional

01 Mar 2026

Alexander

Just delightful was there for a concert..

6/10

Pleasant

28 Feb 2026

Bruce

I was given room 709. When we got in there, it had a bad odor. We called up to the front desk, they assigned us another room with no hesitation. They upgraded us to a semi suite. Had no problems with that room.

Partner

10/10

Exceptional

28 Feb 2026

Patricia

Great

10/10

Exceptional

24 Feb 2026

John

Clean, very attractive room. Lobby is inviting. Breakfast was great. Lots to choose from.

Partner

8/10

Excellent

21 Feb 2026

Julie

Pool was closed unfortunately. Staff was extremely friendly!!

Self

6/10

Pleasant

20 Feb 2026

robert

The room was decent. The air conditioning would not work.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Anne-Maria

The room was clean, the breakfast was simple, but good, and the staff was very friendly. The hotel location has a wonderful parking garage to keep your car and it is great walking distance from many amenities downtown. We are therefore a cheerleading competition and had a great accessibility to Charlotte convention center, which was a plus that we did not have to drive our car and deal with the parking garage traffic we enjoyed our stay and we’ll stay here again

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Brittany

The pool was closed..our toilet was clugged when we arrived and We werent told about the 35$ a night parking fee

10/10

Exceptional

15 Feb 2026

Ryann

Room was clean! Staff was friendly! Banana bread waffles were delish!

8/10

Excellent

12 Feb 2026

Lisa

The room was excellent, people were professional. The door from the parking deck to rooms was broken. That was very inconvenient as my wife is disabled

Partner

10/10

Exceptional

04 Feb 2026

Jason

Thank you, everything was Great.. Thanks for the early Check in and Late chack out That made a big difference

Business_and_leisure Friends

8/10

Excellent

02 Feb 2026

Nick

Good hotel to stay in as it was in Uptown and near the Spectrum center also not that far I-277

Friends_and_family Family

8/10

Excellent

31 Jan 2026

Sarah

Friendly staff, great location, clean and comfortable rooms - a great value in Uptown!

Leisure Self

10/10

Exceptional

31 Jan 2026

Donald

8/10

Excellent

26 Jan 2026

Shawn

The room was very clean though the ceiling needs to be repainted.

Leisure Partner

8/10

Excellent

24 Jan 2026

Erika

Everything was good. Less the breakfast’s lady worker. She was so rude.

8/10

Excellent

20 Jan 2026

Martha

Staff very nice

8/10

Excellent

19 Jan 2026

Valerie

The hotel itself was a very helpful location. We attended something at the first Baptist church but

10/10

Exceptional

16 Jan 2026

Brenda

The customer service personnel, LaToya was super friendly and informative. I will definitely stay at this location again.

Leisure Self

10/10

Exceptional

11 Jan 2026

Michelle

We had a great stay.

Leisure Family

10/10

Exceptional

11 Jan 2026

Destiny

Loved the property !

Leisure Friends

8/10

Excellent

08 Jan 2026

Talisha

Nice

8/10

Excellent

06 Jan 2026

Christian

yes very clean

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Jayla

Other than the high incidental fee the room was clean and neat! Staff were super helpful with all my questions. Checking in and out was a breeze and the breakfast was nice. Enjoyed my stay there with my boyfriend for my 22nd birthday.

Leisure Partner

8/10

Excellent

05 Jan 2026

Diane

Clean s

8/10

Excellent

04 Jan 2026

Makayla

Clean room, the area of the hotel

Leisure Partner

8/10

Excellent

03 Jan 2026

Melissa

Parking was not very good, but the staff was quick to accommodate and adjust any fees. Breakfast was picked over and not very fresh.

Business_and_leisure Family

10/10

Exceptional

03 Jan 2026

Michael

Very clean, courteous staff. Breakfast was fine and it was nice walking distance from pretty much everything in Uptown.

8/10

Excellent

02 Jan 2026

Holly

Nice and decent price

8/10

Excellent

01 Jan 2026

Deborah

The staff was expolite and professional. I was sure this howas listed ad having an airport shuttle bus. Also the business area had no computet and the printet didn't work.The stagf was resourceful and helped me get a cab when checking out. I would stay there again but plan to get a cab to and from the hotel

8/10

Excellent

30 Dec 2025

Lisa

The room was clean. Breakfast was crowded, so there were lines and food ran out, but it was decent. Didn't like the parking, as we had to switch elevators and the front desk didn't help with that. Convenient to Panthers stadium.

Partner

10/10

Exceptional

30 Dec 2025

Katena

This property was in the heart of everything in Uptown Charlotte & walkable to everything…

The only issue was my brother drove down & the hotel wanted $35 per day to park; so he had to park on the street for $6 (which was cheaper) but every 4 hours up til 10pm & he had to get back to his car to pay for the next 4 hours bc the mobile app wouldn’t let him do that from a distance where we were at (Bowlero) so he had to go back to his car near the hotel & stand in front of it in order to pay on his phone & at times it wouldn’t let him do that until he moved the car up the street or across the street… That was the only issue we had…

Also, just a SUGGESTION: I get ppl love their fur-babies (animals) but yall really should have a selective floor(s) that animals w/their families stay on bc we stayed on the 4th floor & the room my sister & her family stayed in #409 had my niece asthma flaring up & sneezing all weekend bc @ some point there had to have been an animal in that particular room bc that’s the only time her asthma flares up like that which is if she’s around animals (hair)…

Thanks for the Amazing stay & I got to celebrate my #Chapter55th Birthday w/my family❣️

Stay blessed & Happy New Year to you & the staff🙌

Mrs Katena Felton
Jersey City, NJ

Leisure Family

4/10

Poor

29 Dec 2025

Krisan

Breakfast was not the best, had no housekeeping so had to go down to the front desk to get clean towels. Was close to the stadium which was the sole purpose

Leisure

6/10

Pleasant

28 Dec 2025

Gary

Hotel itself was clean, room is typical. Unfortunaly gated paid parking deck, where it potss you are parking at your own risk, is obviously unsafe as ours and a few other cars had windows smashed in overnight. We were awoken by police calling to let us know. Crickets from the hotel itself. No support or even a simple sorry, but it happened from the hotel. We got an email from hilton asking for a review and mentioned the car damage and their response was just that they arent responsible for anything. Great customer recovery \"Tony J\" from corporate guest relations. We didn't ask for anything, but definitely would not return. Only recommend if you want to leave your car unlocked and windows open to make it easier for the locals (they didnt even take anything and multiple cars affected)

Business_and_leisure Family

10/10

Exceptional

28 Dec 2025

Shania

Clean room, the breakfast should include fruit as a option

Leisure Friends

10/10

Exceptional

27 Dec 2025

Charles

Good

Leisure Family

6/10

Pleasant

27 Dec 2025

Jenese

One of our rooms didnt have complete appliances and the refrigerators didnt cool our beverages properly! Id say change the refrigerators so the next stay will be great for them

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

joyce

The housekeeping staff were very nice and helpful. Even the staff at the front desk, breakfast area was always well kept, no food on the floor or counters. Even the sitting area for breakfast well kept.

Leisure Self

8/10

Excellent

23 Dec 2025

michael

Everything was great. My only complaint is that I never received a printout of my bill. I assumed that would be emailed to me, but it was not. I was charged $204. The rate with tax was $154 and the parking was $35, so I am not sure what the extra $15 was for. There is no information online, that I can find showing this. I should have been offered a paper bill or an emailed receipt at checkout.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Jennifer

The staff was friendly. Breakfast had lots of variety and well maintained. Room was comfortable.

8/10

Excellent

19 Dec 2025

Shern Monique

My stay was very comfortable.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Jackie

Great

Friends_and_family Friends

6/10

Pleasant

15 Dec 2025

Steve

The staff was courteous and location good for the downtown area. The room seemed clean and the rate reasonable. Overall, the property looks tired.

10/10

Exceptional

15 Dec 2025

Gregory

Easy to find. Friendly staff

Partner

10/10

Exceptional

14 Dec 2025

John

Clean room. Clean sheets. Clean towels.

10/10

Exceptional

12 Dec 2025

Christine

Clean room and pleasant staff

10/10

Exceptional

09 Dec 2025

Madhukar

Excellent & well appointed rooms

Business

8/10

Excellent

09 Dec 2025

Ma Cristina Jennifer

Will go back

10/10

Exceptional

07 Dec 2025

Carrie

Fast service. Room was ready and was clean.

10/10

Exceptional

05 Dec 2025

Anesha

Great free breakfast!

Leisure Family_with_children

10/10

Exceptional

04 Dec 2025

Paula

Everything was good

10/10

Exceptional

03 Dec 2025

Walter

The staff is always friendly at the Hampton and the rooms are clean and comfortable.

Leisure Family

2/10

Poor

30 Nov 2025

Andrea

We chose this hotel from all of the ones in the vicinity only because of the indoor pool for our toddler—which was FREEZING! The entire room was very cold but the water was so cold we felt it and had to come up with other activities because we simply couldn’t use it. Why have an unusable pool. Such a disappointment! We tried for a long time to get in but it was colder than hose water. Also you could feel VERY cold and through the air vents (it was 20-40 degrees outside so a/c shouldn’t be on). There was coffee in the lobby but no creamer. Hot water but nothing to use it with—no tea or hot chocolate anywhere in the hotel. The parking is $35/night which isn’t advertised on Expedia or their site from what I could see. The keycard wasn’t working in the parking lot so we had to go back downstairs through the cold parking lot and into the main lobby doors instead of through the parking lot door into the hotel. I asked for an extra bath towel and got a floor mat. The charging ports in the room don’t work. The staff was very courteous and friendly and the room was clean. The woman in the continental breakfast was running around trying to refill everything as needed. Overall I wouldn’t stay here again having other places to choose from in the same area without a pool

Leisure Family_with_children

2/10

Poor

30 Nov 2025

Jasmine

The room wasn’t thoroughly clean and bugs was in my bed, I got another room and I had the same issue! I have been trying to get help with this matter so far nothing has changed! I’m very disappointed, especially because I have my toddler with me.

Leisure Family_with_children

2/10

Poor

30 Nov 2025

Belkis

Check-in took forever and then some more. We arrived 2 hours after normal check in time and there were no clean rooms to accommodate us. We had to wait for 30 minutes to get a room. After we got our luggage and went upstairs the room they gave us was being cleaned up!! So we had to and request another one! Very noisy hallways and we could hear everything going on in the street, sirens, cars etc.

Friends_and_family Family

2/10

Poor

29 Nov 2025

Yazmina

Our stay at Hampton Inn Charlotte Uptown from Nov 26 to Nov 29 was unsafe and unacceptable. We were first placed in Room 1003 with extremely hard, unusable beds and lumpy pillows. My children and I slept in pain. When I reported it on Thanksgiving, staff dismissed the issue and said all beds were the same. After a second night of severe back and neck pain, we were finally moved to Room 303, which immediately proved the earlier room had defective bedding. We suffered two nights for no reason.

When heat was used in Room 303, the room filled with a strong rotten egg smell for about ten minutes. Staff acted exasperated when I reported it.

The most serious issue happened Saturday at 745am. A kitchen fire triggered evacuation but there was NO fire alarm or flashing alert inside Room 303. We were only warned because someone from our group ran to our door. Had that not happened, my two children and I would have slept through an active fire. The front desk response was nonchalant and dismissive. The fire alarm went off again at 958am, with burning smells and another evacuation.

We also faced excessive 45 dollar nightly parking and had to walk in cold weather with a sick child.

This stay involved physical injury, safety failures, and negligent staff response.

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Melissa

Despite the Internet \"shutting down\" on the world, the staff was so patient and kind in working hard to get guests in their rooms.

Leisure Family

4/10

Poor

28 Nov 2025

Jerome

I have stayed at Hampton Inn in various places all over the country. I am an honors member as well, but I must say that from the very beginning interaction was at best challenging. I was not greeted with a smile. Conversation continued to be condescending from a person named Ravon. He gave me the impression constantly that I was asking him to do me a favor instead of asking to do his job. He was not friendly or helpful.One thing that I’ve never ever heard of at all my stays at any hotel was for three days. they were not able to provide tea then finally on the third day I asked the other gentleman at the counter why isn’t there Tea available? He said I’m gonna run next-door right now which was the Hilton. He left the counter unattended to try to get some tea I thought that was so unprofessional. So my wife and I decided to walk to 7-Eleven about a mile and get her some hot tea. I also asked for some assistance. I left my charging cord in my car in Michigan very little to no effort was given to assist me in anyway of trying to get another cord. I’m also mentioned that I was an honors member that seemed to do nothing with him. I don’t expect much of anything to be done to change what has already happened but I do wish for the sake of the next person that comes, but there’s some coaching opportunities provided for the front staff .It would be nice to be greeted with a smile and a good attitude. Things I remember the Hampton Inn being known for.

Leisure Family

10/10

Exceptional

27 Nov 2025

Heather

Good

10/10

Exceptional

23 Nov 2025

Laura

We went to the Stevie nick’s concert

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

linda

Yes

Leisure Family

8/10

Excellent

22 Nov 2025

Dr Saheer

Good hotel, very clean. I stayed for 2 days, but the room wasn’t cleaned on the second day.

Business Self

10/10

Exceptional

17 Nov 2025

Briana

The room was spacious and very clean. The staff were very attentive, and it was a really nice location

Friends_and_family Friends

8/10

Excellent

15 Nov 2025

Melanie

Room was nice, got a late checkout but despite that and the do not disturb on the door someone came into the room and took towels which I thought odd. Other thing was breakfast was supposed to be from 6-10am but was told they don’t open till 6:30am on weekends which was a bummer bc it was race morning and we needed food.

Leisure Self

4/10

Poor

15 Nov 2025

Jacob

Front desk worker and the maintenance guy that fixed our shower were the only reason this isn't 1 star. Picked my room out on the app and prepaid. Arrived a bit early at 3:49pm(for check-in at 4pm) and room wasn't ready, okay thats no big deal. Come back at 5:30pm after going to runners expo to be told the room still isn't ready. Get into a room that isn't the one I chose or even the same type (chose a king suite with pull-out that was 'available' on the app) after 6pm and 3 screaming kids who just wanted to go to the pool. All this after checking-in online and requesting a digital key. Room was fine expect for the broken bathroom door handle and the broken shower dial that wouldn't allow the water to be warm. The pool was also a disaster. You might as well call it a cold plunge and we had to cut the kids pool time short because they were shivering. Not exaggerating to say it was the same temperature as a cold plunge tub......in November. Usually always look for hampton inns to stay when traveling but this one will be off the list permanently.

Leisure Family_with_children

10/10

Exceptional

13 Nov 2025

Patrick

Great stay! Awesome staff!

10/10

Exceptional

12 Nov 2025

Rachel

The staff was WONDERFUL

Business Self

10/10

Exceptional

09 Nov 2025

Michael

Clean room. Efficient staff check in. Pretty good breakfast with an excellent hostess.

10/10

Exceptional

09 Nov 2025

miriam

Room was amazing, breakfast was very good! Close to everything!

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Kimberly

Clean, comfortable and quiet room. Friendly staff. Nice breakfast

Leisure Self

6/10

Pleasant

05 Nov 2025

Breda

Room was in good condition. Staff were not too friendly. Had prepaid for the room but was asked for a $200 security deposit on check in. The front desk person could not really explain the reason why. He went from security deposit to “incidentals” but couldn’t explain what those were. On checking out this morning, I asked the front desk person why I had to pay the $200 on arrival and he said incidentals as well. Again I had to ask him to explain. He mentioned the vending machine for example and told me that I opted to pay the $200 which I did not. I did not have any choice when I checked in. I finally asked him when I was checking out if it was refundable and he said yes in 2 days time which could have been explained on check in. Staff needs to be better trained and act more professional in my mind. Also, internet service was sporadic at best

6/10

Pleasant

03 Nov 2025

Ana

Pool area needs attention. Not very clean.

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Jonathan

Room was tired and a little beat up. bathrooms throughout no soap or hand towels, one front desk associate \"ravon\" was very helpful. others were less.

Business Self

10/10

Exceptional

03 Nov 2025

Lindsey

Clean room, friendly staff, great amenities

Business Family_with_children

10/10

Exceptional

02 Nov 2025

Michelle

Very friendly

8/10

Excellent

31 Oct 2025

Ashley

Great check-in, was very quick and the front desk receptionist was nice. Explain how to quickly get to my room from the parking garage and loved the free cookies. Room was clean, loved the amenties like Netflix on the tv and other steaming services. Although the room was clean, it could use a little dusting and the bathroom is a little outdated. A short walking distance to the Spectrum Center and surrounding restaurants. One thing to note: one of the ladies from housekeeping was rapping a very explicit song and playing music loudly from the phone while cleaning the rooms on the 5th floor. Although I did laugh a few times because she was rapping the lyrics so strongly and probably didn't know I was in the room, other patrons could have been offended by the words that she was rapping. Overall, nice stay and I will be back if in the area again.

Leisure Self

8/10

Excellent

29 Oct 2025

Thomasene

Yes

6/10

Pleasant

25 Oct 2025

Richard

A good stay on a budget. However, hotel management have questionable judgement in placing Tip QR code based cards in each room for room cleaning !! For goodness sake, the tipping culture is already out of control without having to pay extra for something Ive already paid for. Pay your staff properly. Cleaners shouldnt expect tips, and shouldnt have to factor them in as part of their compensation arrangements.

Leisure Family

10/10

Exceptional

25 Oct 2025

Kione

Amazing stay...room was very cozy... will definitely come back again

Leisure Self

10/10

Exceptional

22 Oct 2025

jeff

Great breakfast

Friends_and_family Friends

2/10

Poor

21 Oct 2025

Brenda

Went to check in at 4:00. Lobby full of people waiting on rooms. Didn’t get to check in at 4:00 had to wait. Late evening reception desk very rude and dismissive. Won’t stay at a Hampton Inn ever again, and will discourage family, friends, and clients from staying and to steer clear. They used to be decent, good even. Not anymore apparently.

Leisure Family

6/10

Pleasant

21 Oct 2025

Amy

Room was clean but staff is not super friendly.

Leisure Partner

6/10

Pleasant

21 Oct 2025

Gabriella

Was upset to find out that parking was an additional 100 dollars.