BB
Bed & Breakfast
BED AND BREAKFAST
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Element Charlotte Uptown
Charlotte - NC · United States
650 S Caldwell StreetView location
9.0/10Excellent524 Reviews
Cleanliness9.6/10 9.6
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.4/10 9.4
Amenities9.0/10 9.0
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Element Charlotte Uptown
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Featured amenities include a computer station, a 24-hour front desk, and luggage storage.
Self parking (subject to charges) is available onsite. Make yourself at home in one of the 173 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. Harvey B. Gantt Center for African-American Arts + Culture - 0. 5 km / 0. 3 mi- The Green - 0. 6 km / 0.
Show less
4 mi- Charlotte Convention Center - 0. 6 km / 0. 4 mi- Museum of Illusions - Charlotte - 0. 6 km / 0. 4 mi- Duke Energy Headquarters - 0. 7 km / 0. 5 mi- Bechtler Museum of Modern Art - 0. 7 km / 0.
5 mi- Mint Museum Uptown - 0. 8 km / 0. 5 mi- Queen City Quarter - 0. 8 km / 0. 5 mi- NASCAR Hall of Fame - 0. 9 km / 0. 5 mi- Charlotte City Center Visitor Info Center - 0. 9 km / 0.
5 mi- Dr. Martin Luther King, Jr. Monument - 0. 9 km / 0. 6 mi- Spectrum Center - 1 km / 0. 6 mi- Romare Bearden Park - 1 km / 0. 6 mi- Bank of America Stadium - 1. 1 km / 0.
7 mi- Bank of America Corporate Center - 1. 2 km / 0. 7 mi. The nearest airports are: Charlotte-Douglas Intl. Airport (CLT) - 11. 4 km / 7. 1 mi Concord, NC (USA-Concord Regional) - 28. 6 km / 17.
8 mi The preferred airport for Element Charlotte Uptown is Charlotte-Douglas Intl. Airport (CLT).
Located in Charlotte (Uptown Charlotte), Element by Marriott Charlotte Uptown is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. This hotel is 0.7 mi (1.1 km) from Bank of America Stadium and 0.5 mi (0.9 km) from NASCAR Hall of Fame.
Make yourself at home in one of the 173 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can access their rooms with a mobile device.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
-
Minimal age
21
-
Optional fees
- Covered self parking fee: USD 35 per night (in/out privileges)
- Pet fee: USD 50 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Harvey B. Gantt Center for African-American Arts + Culture
0.5 km / 0.3 mi
Charlotte Convention Center
0.6 km / 0.4 mi
Duke Energy Headquarters
0.7 km / 0.5 mi
Bechtler Museum of Modern Art
0.7 km / 0.5 mi
Mint Museum Uptown
0.8 km / 0.5 mi
Queen City Quarter
0.8 km / 0.5 mi
NASCAR Hall of Fame
0.9 km / 0.5 mi
Charlotte City Center Visitor Info Center
0.9 km / 0.5 mi
Spectrum Center
0.9 km / 0.5 mi
Romare Bearden Park
1 km / 0.6 mi
Bowlero Charlotte
1 km / 0.6 mi
Bank of America Stadium
1.1 km / 0.7 mi
The Sculptures at Independence Square
1.2 km / 0.8 mi
Headliners Uptown Charlotte
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 173
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- City centre
- Bus/Train station
- Airport
- Golf course
Show 32 more facilities & services
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- Electric vehicle charging station
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Wi-fi
- Laundry service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Gym
- BBQ facilities
- Grill/BBQ
- Bikes available
- Bar
- Non-smoking area
- Banquet hall
- Air conditioning in Restaurant
- TV lounge
- Breakfast
- Breakfast buffet
- Snacks
- Deposit on arrival
- Identification card at arrival
- Minimum check-in age: 21
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Cash Free
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
QUADRUPLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 25 m²ROO.KG
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
Room KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
STUDIO Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
DOUBLE GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
STUDIO TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 34 m²ROO.2Q
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
Room TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
STUDIO Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityElement Charlotte Uptown
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Element Charlotte Uptown
100
reviews shown
Joyce
Parking for the hotel is in adjacent parking deck. Hotel is nearly new and was sparkling. Included a wonderful breakfast which I did not expect. Very comfortable room. I will stay here again
Aimee
Very disappointing stay. I booked a King room but was given a Queen with no explanation or compensation. Even though I arrived three hours after check-in time, I still waited about 25 minutes in a long line to check in.
The worst part was the lobby restroom—there was no toilet paper in any stall, and one toilet was overflowing with feces. The lack of cleanliness and maintenance was unacceptable.
Overall, this stay fell well below Marriott standards. I hope management addresses these issues so future guests have a better experience
The worst part was the lobby restroom—there was no toilet paper in any stall, and one toilet was overflowing with feces. The lack of cleanliness and maintenance was unacceptable.
Overall, this stay fell well below Marriott standards. I hope management addresses these issues so future guests have a better experience
Jaden
The room was not vacuumed well as it was a lot of crumbs on the floor in the room. Also the room was not ready at 3pm I had to wait for over an hour along with many other guests. I was told the deposit was $150 for the one night I booked but was charged another $150 for a total of $300 plus the cost of the room. And didn’t get a reasonable explanation on why. Was not my first time staying here but will most likely be the last.
Sheresa
The property was clean and accessible for many activities. The rooms were spacious, clean, with a small kitchenette. The only drawback was there was no Keurig. Beds were comfortable and there was a nice view of the city. The friendliness of the front desk employees as well as the managers was everything! The managers were very helpful even after checking out. Parking was great as well. Cannot wait to stay there again.
Kelly
Couldnt check in for 30 minutes. They said i didnt pay through the website
Joann
It
Cassandra
The room was very clean and comfortable. The staff were friendly and helpful. The location was ideal for dining and entertainment.
Kimberly
The staff made this a wonderful experience!
Giancarlo
Very good hotel, great staff
Shannon
Beautiful rooms. Amazing breakfast and great location will remember this if we come back into town for a stadium event!
Edward
Nice rooms
Quayonna
Stayed for j Cole concert was just minutes to the spectrum center.
Johnny
Staff was super awesome, room was not ready for prime time. Broken microwave, empty conditioner, broken body was
thomas
The staff was very helpful and nice
Mary
A perfect stay!
Timothy
Nice place and very convenient to the stadium. The only downside was the room evidently hadn’t been used in a while as there were no linens, soap or trash can liners. I guess they forgot to stock it last time it was cleaned. Which thankfully it was very clean.
Patricia
Everything was great. Would stay there again
Stephen
I liked the location
I disliked the service of some staff
I disliked the service of some staff
Tricia
Very clean hotel with truly outstanding service. Sasha at the front desk assisted us with expert care and shared helpful information. Alberta was so friendly and prepared the best hotel breakfast we’ve ever had. Even with the hotel completely full, the staff delivered exceptional service from start to finish. The location is convenient, and our stay was an absolute pleasure. Highly recommend.
Scottie
One of the nicest hotels! Great location to everything, staff was great, extremely clean room, and Breakfast was amazing. Anytime I’m going to be in the Charlotte area, I’ll be checking this one for availability.
David
Great location, walk to BofA stadium, the room was very clean with everything we needed. Breakfast was solid, overall wonderful stay!
Gus
Great staff and hotel
Brigida
Great clean rooms and cleaning services, clean property. Refrigerators are vey convenient. Great breakfast and awesome location next to Whole Foods. Some of the food and beverage staff members could be more welcoming - working in hospitality it’s kinda expected, but I understand they could have had a run in with unruly guests - it happens. Overall I would stay again, Element is always a very good option for the price. I only wish there was a pool 😎
Jay
I visited North Carolina again for the first time in three years. Overall, the hotel staff were excellent—friendly, professional, and very accommodating.
However, starting around 3 a.m., the noise from garbage trucks picking up trash was quite loud, making it difficult to get a good night’s sleep.
The breakfast seemed more thoughtfully prepared compared to other hotels, but the long lines were discouraging, and there were times I chose to skip it altogether.
At check-in, my reserved room was unavailable due to overbooking, and I was assigned a different room.
After raising a complaint, the hotel provided the correct room the following day.
Had I not spoken up, it seems possible the issue might have been overlooked.
Housekeeping was somewhat inconsistent and could be improved, although I understand they may have been busy.
The shower water pressure was low, and the shampoo dispenser had fallen off the wall, which was inconvenient, but I managed.
I would consider staying here again, though it does feel slightly lacking in value compared to the price.
However, starting around 3 a.m., the noise from garbage trucks picking up trash was quite loud, making it difficult to get a good night’s sleep.
The breakfast seemed more thoughtfully prepared compared to other hotels, but the long lines were discouraging, and there were times I chose to skip it altogether.
At check-in, my reserved room was unavailable due to overbooking, and I was assigned a different room.
After raising a complaint, the hotel provided the correct room the following day.
Had I not spoken up, it seems possible the issue might have been overlooked.
Housekeeping was somewhat inconsistent and could be improved, although I understand they may have been busy.
The shower water pressure was low, and the shampoo dispenser had fallen off the wall, which was inconvenient, but I managed.
I would consider staying here again, though it does feel slightly lacking in value compared to the price.
Lauren
If you’re arriving late, make sure you call when you are on your way and let them know when you’re arriving. Late night check-in means low staffing and if someone’s in the bathroom or on their break, you might be outside for a bit.
Meredith
Overall a great stay!! Such a nice location, the staff were wonderful, and the room beautiful. As someone with dietary constraints, there weren't a lot of options for the complementary breakfast, and the microwave kept shorting out the breaker in my room but the staff were quick to come and fix it. Thanks!
Liling
Friendly staff. Great location.
Kimberly
When we arrived we were greeted by the friendliest staff. The hotel was beautiful, from the lobby to the bar and breakfast areas. The rooms are spacious with great kitchen area. Location is very walkable to the stadium and restaurants. I would definitely stay here again.
Stacey
The staff was very helpful and very friendly. I highly recommend staying here, and the rooms are spacious and have comfortable beds.
Troy
Clean room, great staff, delicious breakfast.
Khoi
Loved it. Right near convention center.
Mike
Parking was little rough to figure out - but it went fine! Front desk staff were AWESOME!!! Some of the nicest folks you could have - THANKS
Lisa
Spacious room with nice kitchen area.
Brian
Awesome property. We will be back!
Pedro
Great location, super staff interactions, lovely eco-centric hotel across the board. The bed was ridiculously comfortable on top of it all. I’d stay here again.
Craig
Hotel was great. One issue and not that important was the bathroom sliding door came off the tracks when closed. But overall I would give it a 9 out of 10
Shannon
This hotel was one of the nicest hotels that I have stayed at in a very long time. The staff was super friendly and the hot made to order breakfast was also very good! I have a new hotel to stay at now in Uptown Charlotte.
Jeremy
Hard to find the entrance, Google Maps, has entrance as the interstate on ramp. Everything else was top notch, staff very attentive, hotel very clean and modern. Room was small but very nice. Would definitely stay there again.
Jeneen
Everything about the property was fine, but in the room, not so much. When the sheets were pulled down on one of the beds, there was a spot of blood on the sheets. And old food had been left in the microwave. These problems were raised at the desk and to our delight, the room was comped!
Dominique
Good except for parking I think when they’re over parked you have to like park on the ninth floor and then sometimes you make it turned around because they want the staff to come walk you up and let you in so that can be a hassle but overall it was really good
Srikanth
Clean room , Breakfast was o
Good. Situated in a very congested building. Parking is a pain. Also it's mentioned as Westin not Marriott, though they both are same. Would have been better to identify if mentioned.
Good. Situated in a very congested building. Parking is a pain. Also it's mentioned as Westin not Marriott, though they both are same. Would have been better to identify if mentioned.
Brooke
Excellent staff, but the bathroom was disgusting!
Brandon
Great room,
Good breakfast,
Great stay!
Good breakfast,
Great stay!
Kris
Absolutely WONDERFUL! Park in the garage, walk to restaurants & the convention center is right there!
Natsuki
It was very appealing because I could enjoy a different breakfast every morning, and it was also convenient to be able to eat breakfast at the hotel.
Frank
Clean room, good staff and didn't use the kitchen
Erika
The staff were amazing!
Sonia
Great hotel facilities but the front lobby staff weren’t friendly or helpful.
Alessia
First time staying here. Clean rooms, kind service staff at breakfast. Ciara at the front desk was so kind and welcoming. A star employee. We will definitely be back.
Emily
All staff I encountered (front desk, breakfast attendant, housekeeping) were exceptionally friendly and helpful. Nice room and great location.
Lo
Breakfast was ~fancy~ and nice but the lady serving it was rude to literally everyone :))))) The hotel clerks were extremely helpful and professional and courteous!
Kimberly
Breakfast was good nice and hot
Autumn
Beautiful hotel, amazing beds, nice staff, great breakfast.
Lo
I was able to get into my room early which was extremely helpful considering if I wasn’t I would probably be a target—solo traveler with a suitcase and bag. This hotel was beautiful and the most intelligent as far as amenities. Everything was where it should be and I kept getting pleasantly surprised to find exactly what I needed right where I hoped it would be—stocked kitchen with soap and a sponge. So convenient!! Best location considering how much stuff to do there is around. Will be coming again.
Otilia
Clean comfortable room near everything breakfast was wonderful just be there early
gabrielle
Very disappointed! I booked this hotel when I purchased concert tickets in December. I booked a suite with two queen beds. Printed it all out, wrapped it up and gave it to my sister for Christmas. She was so excited. With that being said she was beyond let down when we checked in April and her and her husband had to sleep on a urine stained mattress. Never in my life have I ever had such a bad experience. Hotel staff front desk are disgusting. Brought me to tears and commented about my character. Gross! Very unprofessional! Couldn’t pay me to stay here again!!!!!!!
Yi hua
Really good
Pierre
Walking distance from the convention center and it was perfect for our fur babies!
Eric
Above average breakfast and very nice staff.
However…. 1. The parking garage situation was a mess. Stunningly inefficient. 2. There aren’t stairs you can use to go up to your room so there was always a line to use the elevator. 3. The shades were broken in the room so we could get it dark at night not open up fully to bring light in the morning.
However…. 1. The parking garage situation was a mess. Stunningly inefficient. 2. There aren’t stairs you can use to go up to your room so there was always a line to use the elevator. 3. The shades were broken in the room so we could get it dark at night not open up fully to bring light in the morning.
robyn
Everyone was very nice and helpful. Everything was very clean and the breakfast was nicely set up. The room was modern and the bed was comfortable. My only issues were that I like a really hot shower and the water was lukewarm and the air wasn’t cold enough, despite turning down the thermostat.
Kelly
Breakfast crew was AMAZING! Especially appreciated Ashley, who was quick and efficient and smiling. EVERONE needs an Ashley at their workplace
Jeaneene
Great room and service.
Breakfast was less than desired; very little food as did not refill empty food stations. And no forks.
Breakfast was less than desired; very little food as did not refill empty food stations. And no forks.
Danny
Overall a lack of attention to detail across the spectrum.
Jayla
My experience at The Element Hotel was okay. The staff members were polite and very accommodating. My room was clean and prepared upon my arrival. During my stay, my bathroom lost power 3 times which caused me to not have the lighting I needed when I was using the restroom area. The staff was always helpful when I shared that my power was out, but I feel that it was an inconvenience.
Anna
Absolutely love my stay at the Element, and a big reason for that is because of the hotel staff. Everyone at the front desk was very welcoming and helpful.
Ashely working at breakfast buffet was so kind and made great food.
The hotel is in a convenient location, you're right by a bunch of restaurants, Whole Foods, and museums (highly recommended the discover science center).
The room is cozy, the bed is comfy, and everything else is great too. I have no complaints at all.
Ashely working at breakfast buffet was so kind and made great food.
The hotel is in a convenient location, you're right by a bunch of restaurants, Whole Foods, and museums (highly recommended the discover science center).
The room is cozy, the bed is comfy, and everything else is great too. I have no complaints at all.
Athena
Clean room, staff was wonderful. You do need to really pay attention for the parking garage signs; they do not have this hotel name on them.
Christian
Yes breakfast eas good and fresh.
Room was clean and nice. Just the shower could have been a little bit hotter.
Room was clean and nice. Just the shower could have been a little bit hotter.
Brian
Clean room. Exceptional customer service, location great anything is in walking distance. Breakfast was made to order which made it quite slow to get your food. Bar and breakfast was a little weird. But all in all
Nice stay. Will be back for sure
Nice stay. Will be back for sure
Gaye
Breakfast was good but the parking was very confusing.
Daniel and Nichole
Good location. Walking distance to a lot. The parking lot is adjacent to the hotel. The staff were helpful and friendly. The hotel was very clean and spacious. We were staying because of a family member in the Atrium Hospital - Carolina Medical and it was an easy 10 min drive but would stay again for vacation!
Yann
Clean, modern, good location
Jason
Nice, clean, friendly staff plus it’s a great location.
Morgan
Clean room and friendly staff
JAMES
Good amenities, great location.
Amy
Had a great stay!
Caprisha
Clean room. Breakfast was ok, no complaints I enjoyed my stay
Shayla
Great service
Oussama
Stay was great. Had an issue where I was double charged by the hotel and hotels.com. Got the issue solved quickly and they removed the parking charge for the inconvenience. Thank you.
Ashlee
Breakfast was good.
Shaquanda
Clean, quiet, very relaxing.. will definitely be back to again
Lang
Great stay! Only problem is stove did not work
Katelyn
View from the room, cleanliness, and staff
thomas
The best staff of any hotel I have stayed at.
Martine Howell
The King room (not a suite) seemed a little small. But I asked for a room on the backside where it was more quiet. Very clean. Very comfortable bed! I'm not a minimalist, so the furniture in the room didn't suite me. It was modern and basic - no drawers except three in the closet. There were no nightstands, just a small two-level floating white shelf. Iuse a nightstand drawer for my mess, kleenex, water bottle, etc. I felt like my personal items were too exposed and didn't like my things out for housekeeping to handle or move around.
The sconces on either side of the bed are too dim for reading. The bulbs flickered for awhile then finally was a steady light.
There's basic tv stations. No movie channels. You can stream from Netflix and YouTube if you have a subscription and want to use your login. Kitchen has dishes and minimal flatware.
There was no consistency in housekeeping. I was there for 5 nights. One time the bed was made and one of the trashcans emptied, not the other. Another time the bed was made but not neatly, decaf coffee, cups, and sweetners were not restocked. Used towels were removed, even the ones hanging up that I intended to use again, but no replacements were left.
Breakfast: English muffins were either old or frozen/thawed as they crumbled and broke up when trying to separate the halves. Don't ask for over medium eggs, you'll get them cooked all the way through. The front desk and kitchen staff overall was friendly and helpful. Somewhat competent.
The sconces on either side of the bed are too dim for reading. The bulbs flickered for awhile then finally was a steady light.
There's basic tv stations. No movie channels. You can stream from Netflix and YouTube if you have a subscription and want to use your login. Kitchen has dishes and minimal flatware.
There was no consistency in housekeeping. I was there for 5 nights. One time the bed was made and one of the trashcans emptied, not the other. Another time the bed was made but not neatly, decaf coffee, cups, and sweetners were not restocked. Used towels were removed, even the ones hanging up that I intended to use again, but no replacements were left.
Breakfast: English muffins were either old or frozen/thawed as they crumbled and broke up when trying to separate the halves. Don't ask for over medium eggs, you'll get them cooked all the way through. The front desk and kitchen staff overall was friendly and helpful. Somewhat competent.
Ken
Rooms were clean. Staff were awesome. Very helpful and friendly
Antonio
Clean rooom, friendly front desk
Susan
Friendly staff, breakfast was great!
Shelly
Room was spotless, friendly staff at check in. Bar and breakfast both lacked varieties. Be aware of parking fees, get your ticket before paying.
Stacy
Staff friendly, not a lot of privacy in the restroom with the barn-style door, you can see into the restroom. Sliding door not flush with the wall. Fine as long as not bashful with your roommate see you in the bathroom/shower.
Amber
Hotel very clean, great breakfast and fantastic customer service from the moment we got there til we left
Jamie
Staff were very polite and attentive. Rooms were awesome! Close to everything. Definitely recommend.
Theresa
Staff were always accommodating .
Cherilyn
Clean spacious room, very friendly helpful staff, delicious complimentary breakfast, amenities
Keveena
The room was clean. The front desk staff were very friendly and helpful. Breakfast was good and Ms. Sandra was wonderful. She was very nice and made sure we had anything we needed. The location was perfect for our event at the convention center.
Wendi
Clean room. Staff was friendly.
Mitchell
The room was very clean and the people were very kind. Check in and check out was easy. It was slightly inconvenient to have to get access to the elevator and in the garage toopark on the upper level, but we managed. I thought the view was nice of the city.
Monty
The staff from front desk to house keeping to management to service were all very friendly and very helpful
Sergio
Great stay!
Annabelle
The room and bathroom were both super clean. The staff was so kind and check in check out were super quick and easy. We went for a Panthers game and the walk to BofA was super quick and easy!
Fredrik
Clean nice rooms. Warmly welcomed by the staff.
Location & surroundings
Element Charlotte Uptown
650 S Caldwell Street, Downtown, United States
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Element Charlotte Uptown
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