Name: Hampton Inn Charlotte-University Place
Address: 8419 N. Tryon Street, Charlotte, 28262, US

2/10

Poor

16 Jul 2026

Amanda

Ruined our entire trip. We were taking our first vacation in years, could not have picked a worse hotel. The shower only had scalding hot water, no cold water at all. When we called the front desk, we were told, \"Oh, yeah they're working on the water. I can get you another room, but we've heard from other floors it's the same issue. So, no guarantee with the issue.\" When I told her we didn't want a new room because we had just unpacked, she hung up on me. No apologies or other reasons. Later we discovered that even the toilets had hot water in them. Charlotte was in a heat wave with 105* heat index. When we came back to the hotel the next day after being out in the heat, the water still wasn't fixed, so we had to bathe in the sink by filling it up so we could get the sweat off without scalding ourselves. We didn't know what else to do. We had a rough first night, but had our 'Do not disturb' sign on so we could sleep in. At 9AM someone bangs on our door. We were still asleep, and undressed, when someone with a hotel tag, (they did not say who they were or if they were a manger or not) and barged into our room to say, \"I need to look at your phone for a moment\" They went up to the hotel phone, punched in a few numbers and then left without explanation. They also left the phone off the hook, so it kept beeping before we figured it out and attempted to go back to sleep. I mean who was this? A manager, a robber? You never IDed yourself or gave us your rank before forcing yourself

Family

10/10

Exceptional

15 Jul 2026

Danielle

The breakfast

6/10

Pleasant

15 Jul 2026

James

The staff was extremely helpful and courteous. However, the beds are very hard, my wife nor myself got much sleep during our two-night stay.

Family

6/10

Pleasant

12 Jul 2026

Jessica

The staff we encountered were very friendly, and the hotel is in a good location, but this was definitely one of our least favorite stays at a Hampton Inn. The property is in need of repairs (peeling wallpaper, rips in carpet), and it is on the more outdated side. The breakfast was mostly good (certainly adequate, and again, the staff was doing well keeping up the fresh foods, though the offerings seemed less than other Hampton Inns), but the cereal my son tried to eat first was beyond stale, and the juice was warm. It did the trick, the staff seemed great, the rooms were pretty clean, and the beds were comfortable, but it didn't quite meet the standards we associate with this brand.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Ceileen

Room was clean staff was professional and knowledgeable

Partner

6/10

Pleasant

11 Jul 2026

crystal

Decent stay for 1-2 nights. Rooms a little dusty & could use a deep clean.

Self

8/10

Excellent

10 Jul 2026

robert

Very well kept property, with the convenience of a Burger King next door.😊 God Bless 🙏

Partner

8/10

Excellent

08 Jul 2026

Catherine

Hard time getting hot water. Lukewarm at best and that took 5 minutes.

Breakfast was fine. Nothing special.

Security was good.

Partner

8/10

Excellent

07 Jul 2026

Gerald

Good customer service and very clean room

Self

4/10

Poor

07 Jul 2026

Spencer

Hallways and elevators dirty and in poor condition. Room only okay, not great.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Rogera

The hotel is super old, and in need of an upgrade/update! Originally, I booked for two nights, but canceled my second night. The room gave me the ick!

Self

2/10

Poor

06 Jul 2026

Adria

WILL NEVER STAY THERE AGAIN!!!!

Family_with_children

2/10

Poor

05 Jul 2026

Adrian

Breakfast was good

Partner

6/10

Pleasant

03 Jul 2026

LOIS

The staff was warm and welcoming but the property was rather run down. The carpet was awful. There wasn’t any cold water.

Family_with_children

10/10

Exceptional

02 Jul 2026

Heather

The breakfast looks wonderful although we didn’t eat it because it didn’t open until six so we had to leave at 5:30. There was no one at the desk to ask for us to go for breakfast. The room definitely have repairs that look like they weren’t finished with the ceiling in the bathroom was wet and peeling like paint was peeling. The carpet was wet and a couple different spots in the room over by the air-conditioning being the main one and just it was dirty like the elevators were dirty. The ice machine was broken. The carpets are just dirty like dark colors.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Baker

I have been in a lot of hotels. Most were Indian owned. The rooms look stabbed together and unprofessional. The Hampton was immaculate. The rooms looked brand new ,nicely decorated and just the looks in the bathroom showed professional cleaning staff.

Self

10/10

Exceptional

29 Jun 2026

Lauren

O

8/10

Excellent

28 Jun 2026

Richard

Room was clean, parking was easy and the breakfast was good. Our only negative comment was that the property needs a little (not a lot) renovation to fix minor repair issues.

Partner

10/10

Exceptional

28 Jun 2026

Melodie

We enjoyed our 2 day stay and it was a great location to UNC Charlotte Campus. Staff was extremely accommodating to our every need. Rooms were clean and quiet. We will definitely being returning when in the area.

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Janelle

I never received my 50 dollar deposit from your hotel. You said when I checked out id get the refund

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Mamie

Comfortable stay, no issues with noise either.

8/10

Excellent

23 Jun 2026

Shelton

The check in process was easy. My room was clean. The hotel probably could stand to be updated but it was well maintained.

Self

6/10

Pleasant

22 Jun 2026

Forester

Hot water heater must have been broken in our room. Water was lukewarm at best. Didn’t bother me enough to fuss about it during the stay. This is like the 4th email I received to leave a review so here it is. Leave me alone and fix the hot water heater.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Nanette

Nice clean room, friendly staff, small convenience store in the lobby. Great location.

Self

10/10

Exceptional

21 Jun 2026

Ronald

Everything was awesome. The staff was exceptionally helpful and nice. Check-in was quick and easy. The hotel is right at The University of North Carolina and there are so many restaurants close by...AWESOME!!!

Family

6/10

Pleasant

21 Jun 2026

Richard Alan

At 10:03 am all food was put up! Could not grab breakfast.

Self

6/10

Pleasant

21 Jun 2026

Shikerrie

The water was cold when I took a shower

Family_with_children

8/10

Excellent

20 Jun 2026

Megan

Great place. Really good value.

10/10

Exceptional

19 Jun 2026

Adam

Hotel was good staff was helpful I did to switch rooms because i could not get back into my room and after some checking the maintenance guy said the lock needed to be changed and the hotel was booked but luckily they had a room for me to switch to instead of getting a refund and having to find a different hotel

Partner

10/10

Exceptional

18 Jun 2026

Erica

I have no complaints, everything was fine actually

10/10

Exceptional

15 Jun 2026

Willie H

Rooms were very clean quiet and comfortable,
Breakfast was very nice and staff friendly and courteous

Family

6/10

Pleasant

15 Jun 2026

MARVIN

The location offered easy access to my destination, but the mattress in room 422 definitely needs replacing—I had a rough night due to its discomfort. On a positive note, the staff was friendly and very helpful. The breakfast could use some upgrades, particularly with the eggs and sausage; the eggs were overcooked, and the sausage was overcooked. Thanks for the chance to share my feedback.

Self

10/10

Exceptional

14 Jun 2026

Sheleta

My stay was absolutely amazing the staff was so friendly they took care of all my needs

Family

8/10

Excellent

14 Jun 2026

Petulia

The room was clean and the breakfast bar was well attended. Our stay was brief but comfortable.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

mamadou

Ok nice

10/10

Exceptional

12 Jun 2026

Roberto

Thank You for a great service Providing us

8/10

Excellent

11 Jun 2026

Erin

.

10/10

Exceptional

11 Jun 2026

Kayla

Was very quiet and clean! Exceptional customer service! All tens across the board! The only thing I didn't like was that they knocked on the door twice within the same hour... After being told the first time I was aware of the check out time. Mind you at was 2 and half hours before check out! Then hollering through the door we were trying to check and see if you were okay and needed something! I was leery of that!

Family_with_children

8/10

Excellent

11 Jun 2026

Martha

Clean for a good night rest.

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

Tangela

The hotel was clean and the bed is very comfortable. The rooms have an old carpet smell. The pool would have been cool if it wasn't dead bugs floating around. The staff was pleasant, but I probably won't be staying here again.

Self

8/10

Excellent

09 Jun 2026

Manish

Staff was great and welcoming. Rooms needs an upgrade. Parking was plenty. Breakfast decent

Self

8/10

Excellent

08 Jun 2026

Carolyn

Stayed in accessibility room with bathtub and secondary shower head attachment was non functional which was very inconvenient. Reported to front desk. Maintenance was sent to room and realized that this order was reported earlier and was not corrected. We were offered another room on our last night of 2-night stay. Too much of a hassle to relocate.
Please compensate with Hilton awards bonus points .
Thank you.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Kathleen

Very conveniently located. Enjoyed the pool.

Partner

10/10

Exceptional

04 Jun 2026

Don

Helpful staff, clean facilities as usual.

Self

10/10

Exceptional

02 Jun 2026

Kellin

Todo muy limpio y excelente cama

Family_with_children

8/10

Excellent

30 May 2026

Bryan

Excellent overnight staff, very friendly and helpful

Friends_and_family Family

10/10

Exceptional

28 May 2026

Yasmeen

The room was clean and very comfortable. The staff was very helpful and got me checked in quickly. Breakfast hours were perfect and there was a nice selection of food to choose from. There was plenty of parking available.

Self

6/10

Pleasant

28 May 2026

Ayushma

The staff were really nice but the room we stayed in had locked closet or room- door that was locked. No closet or iron board.

Self

10/10

Exceptional

26 May 2026

Leah

Staff was very helpful and friendly

Partner

10/10

Exceptional

26 May 2026

Gerald

Clean room

Partner

6/10

Pleasant

24 May 2026

Tessa

Clean room, good breakfast, easy check out as well.

Partner

4/10

Poor

22 May 2026

Kevin

No smoking room smelled like smoking room. Towels very dinghy

Self

6/10

Pleasant

18 May 2026

Sandra

Door was hard to open and close. Had to use my hip it was so tight!
The WiFi was impossible for me to access even after the manager explained it to me
The toilet flushed at will. Not all the time.

Friends_and_family Family

8/10

Excellent

18 May 2026

Leza

My stay was ok. I reported that my faucet in the shower ran all night when I checked in. It didn't get fixed. What a waste of precious resource this was. Hopefully they will fix it soon.

Self

6/10

Pleasant

17 May 2026

Brandy

PROS-Property was quiet and safe feom the experience we had. The staff was polite and helpful. We had an issue with our A/C not working the first night in our room and we had reservations for two nights so the staff offered to switch us to another room without any issues. The second room was cleaner, seemed slightly larger, and the A/C worked great. The free breakfast is a plus and was decent. I definitely recommend the grits! The grits were surprisingly delicious and cooked perfectly. Coffee was complimentary and actually very tasty.
CONS- Property is very, very old and outdated. We're talking gold, old, stained wallpaper and old wooden furniture. No laundry room, dingy gym, and really no other amenities. For what they charge compared to other local properties, I would say it wasn't worth the price, but if you're looking for a quiet place to rest and not picky about aesthetics, then it's an ok property.

Partner

8/10

Excellent

16 May 2026

Ariana

Room ceiling was cracked and about to fall. Pool closed. Elevator didn’t work part of stay.

10/10

Exceptional

15 May 2026

Tyler

great stay

Family_with_children

6/10

Pleasant

15 May 2026

Tim

Everything was great except the heat unit in the room. The fan was so loud then when the heat kicked on it literally would wake me up it was so loud. I slept pretty poorly

Self

10/10

Exceptional

15 May 2026

Stedmon

Great stay!

Self

2/10

Poor

14 May 2026

Betsy

Room had a reasons food smell and it was hard to breath in middle of night

Overall condition
Worst Hampton inn I have ever stayed in

Partner

6/10

Pleasant

14 May 2026

Isha

The rooms where what you would expect at that price. The guy who checked me in was not unfriendly, but he was nothing to write home about. The lady who was working overnight that doesn't sit still (lol) was exceptional in her customer service. The older black gentleman that does maintenance is a sweetheart. Even though the pool was not open, he allowed me to use one of the chairs to sit outside and read. After he stopped what he was doing to clean it for me. For a couple of nights stay it will be fine anything longer will be uncomfortable. Please fix the hot water temperature and pressure. Make sure the adjoining doors are secured before you let a woman in the room and scare her.

Self

10/10

Exceptional

13 May 2026

Jim

Room was clean. Loved the waffles. We had strawberry waffles one morning. We come back every year.

Friends_and_family Family

4/10

Poor

13 May 2026

Ronaldo

The place it’s so dirty and the breakfast it’s not good . I like fruit but had just orange

Pet

10/10

Exceptional

11 May 2026

Beverley

Can’t go wrong with staying at a Hampton Inn

Family

10/10

Exceptional

11 May 2026

Beverley

Convenient location. Easy to get in and out of. Parking adequate. Rooms clean and all you expect from a Hampton Inn. Breakfast very good. Staff at front desk excellent! Thank you ladies.
So nice we extended for a third night.
Only problem we had was the cold water was not working in our room. 215. Had to brush teeth in warm water and shower remained very hot. (We did turn the handles to cold water side of faucet trying to decrease temperature). Not sure if others on our floor reported issue. We were so settled in room we didn’t complain about it.

Family

4/10

Poor

10 May 2026

Ostra

Normally I find Hampton Inn to be consistent, reliable and comfortable. Not a high end hotel but solidly GOOD. Not this one…. It was the most run down Hampton Inn I’ve stayed at, which you can feel as you first walk in. Beyond that, the water in my tub wouldn’t stop running even though it was fully turned off (not dripping, but a consistent stream of water), there were 3 tissues stuffed prettily into the tissue box and when I grabbed one, I found there was no tissue box at all - just the 3 stuffed into the top, my king bed had 4 standard pillows (vs king) and the bed squeaked when I rolled over, and one of the only two elevators was working. The front desk folks were nice and breakfast was decent, but I would never stay at this hotel again.

Self

8/10

Excellent

08 May 2026

Troy

Breakfast could be better
Only 1 working elevator
Outdoor pool was empty but you
Advertise it's available

Friends_and_family Family

6/10

Pleasant

06 May 2026

Rebecca

Staff was ok. Room carpet was old and had holes in it and very worn. Breakfast was good. Parking good.

Family

2/10

Poor

04 May 2026

Kenneth

Bed was terribly ble should be removed and trashed! Shower was wheel chair accessible but I wouldn’t use it it did not appear to be clean.

Self

6/10

Pleasant

03 May 2026

Susan

This was the second time we stayed here. The hotel is clean but very worn down. They had shampoo and soap in the bathroom, but they didn’t offer conditioner which was odd. The breakfast was just ok and the staff wasn’t very friendly.

Partner

10/10

Exceptional

28 Apr 2026

Andres

Location is great, not far from airport, nor from downtown and other major areas in Charlotte. Definitely recommend renting a vehicle, at least for us it was best. Lots of food options nearby, coffee shops etc. Hotel staff was very nice, room and hotel itself was very clean. We felt very comfortable and well attended. Overall nice experience!

Partner

8/10

Excellent

27 Apr 2026

Oscar

Ok

Family_with_children

10/10

Exceptional

24 Apr 2026

Diana

The staff were top-notch and went above and beyond to make our stay special for my husband's 50th birthday. Always friendly and offering help. The breakfast was full of options and delicious. I loved that they had a bit of a concessions stand too, for those snacks or things you may have forgotten. Would certainly stay here again.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Carrie

My overall experience was good, the overnight staff was very helpful. The room was clean and efficient, very quiet at night. Would stay here again.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Mary

The breakfast was absolutely delicious and the staff were very helpful

Family_with_children

4/10

Poor

18 Apr 2026

Crystal

The room has steaks on the mirror and the toilet kept running all night long and the bed felt as though it was was sleeping on cement.

Family

4/10

Poor

18 Apr 2026

Don

The toilet ran all night
I finally took cover off and fixed it.
The shower was so hot it felt like it would burn you. It did not matter what the dial said. Room 223.

Self

6/10

Pleasant

14 Apr 2026

Antonio

Por

8/10

Excellent

10 Apr 2026

Laurence

Menu was not good

Self

6/10

Pleasant

10 Apr 2026

Karen

It was an okay experience but not what ive come to expect from Hampton Inns.

Self

6/10

Pleasant

05 Apr 2026

Kim

It was ok

Business

6/10

Pleasant

05 Apr 2026

Cara M.

The property needs a major refresh. It feels and looks old, needs updating.

Business

4/10

Poor

04 Apr 2026

Mital

2 Star level. Wouldn’t stay again.

10/10

Exceptional

27 Mar 2026

Kendall

Everything was great from top to bottom

Partner

10/10

Exceptional

24 Mar 2026

Tania

Great stay at Hampton.

Family_with_children

10/10

Exceptional

24 Mar 2026

Brandy

We did have our fur-baby with us during this trip and that was also the reason for our stay at the Hampton. We were told during our last visit at the Days Inn (3rd visit in 3 weeks that they were not pet friendly. Eventhough the website states that they are pet friendly and the night check in clerks PUTS ME ON THE 1st floor BECAUSE ITS EASIER AND FASTER TO TAKE YOUR DOG OUT. So who's lying??

10/10

Exceptional

22 Mar 2026

Richard

Good place to stay for all we wanted to accomplish.

10/10

Exceptional

22 Mar 2026

Talecia

Staff was nice and helpful

Partner

8/10

Excellent

22 Mar 2026

Austin

Good

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

ysaac

at no fault for the Hotel , but there was cannabis smell everywhere.. so 3 star ⭐️

Partner

10/10

Exceptional

20 Mar 2026

Janet

Very happy with everything here. Breakfast was great!

10/10

Exceptional

19 Mar 2026

Takyla

The room and bathroom were clean. The receptionist was friendly.

Family_with_children

10/10

Exceptional

18 Mar 2026

Kelly

Great all around.

Partner

6/10

Pleasant

18 Mar 2026

Christine

The cold water wouldn’t work in the shower. The mattress was bad. The ac didn’t cool properly And the toilet needed repairs. However, the staff and the cleanliness was amazing.

Partner

10/10

Exceptional

16 Mar 2026

Brittany

Really enjoyed my stay here. Had an issue with the thermostat and they came up immediately to help me. They checked on us everyday to make sure that out stay was enjoyable! Will be coming back while visiting CLT.

10/10

Exceptional

16 Mar 2026

Armonee

Staff was friendly and helpful. The hotel was clean and in a nice area.

6/10

Pleasant

16 Mar 2026

Daniela

Staff had great customer service this time room wasn’t the best need upgrading even the elevator. It just needs an update a larger breakfast area very full weekend.

10/10

Exceptional

15 Mar 2026

Eladio

None

Self

6/10

Pleasant

15 Mar 2026

Rosa

Rooms are not that clean and the property looks super old and prices are super high.

Family