Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Hilton Garden Inn Charlotte/Concord

Charlotte - NC · United States

7831 Gateway LaneView location

9.0/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Location10.0/1010.0
Neighborhood9.4/109.4
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Charlotte/Concord

Located off I-85 at Exit 49, the Hilton Garden Inn Charlotte/Concord offers convenient access to Charlotte Motor Speedway, Concord Mills Outlet Mall, and both Charlotte Douglas (CLT) and Concord Regional (JQF) airports. This Hilton Garden Inn provides comfortable accommodations and friendly service, perfect for business or leisure travelers.

Enjoy amenities such as complimentary high-speed internet access with PrinterOn remote printing, an in-room hospitality center with a microwave, refrigerator, and coffee maker, and a spacious work desk. While some services are currently unavailable, the hotel typically offers a heated indoor pool, whirlpool, fitness center, and 24-hour business center.

The Great American Grill serves breakfast and dinner, and the Pavilion Lounge provides a relaxing space for evening drinks.

Read more about this hotelShow less

When you stay at Hilton Garden Inn Charlotte/Concord in Concord, you'll be in the business district, within a 5-minute drive of Concord Mills and Charlotte Motor Speedway. This hotel is 5.9 mi (9.5 km) from University of North Carolina at Charlotte and 13.9 mi (22.4 km) from Spectrum Center.

Make yourself at home in one of the 118 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concord? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 9.95 per person
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway beds are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Cabarrus County Convention and Visitors Bureau 1.1 km / 0.7 mi
Great Wolf Lodge Water Park 1.4 km / 0.9 mi
Concord Mills 1.8 km / 1.1 mi
Hendrick Motorsports Complex 2.1 km / 1.3 mi
Rocky River Golf Club 2.2 km / 1.4 mi
SEA LIFE Charlotte-Concord Aquarium 2.6 km / 1.6 mi
ZMAX Dragway 3 km / 1.9 mi
Charlotte Motor Speedway 3.3 km / 2.1 mi
Highland Creek Golf Club 6.4 km / 4 mi
Truliant Amphitheater 8 km / 5 mi
David Taylor Corporate Center 8.8 km / 5.5 mi
Skybrook Golf Course 8.9 km / 5.6 mi
University of North Carolina at Charlotte 9.5 km / 5.9 mi
UNC Charlotte Botanical Gardens 9.8 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 5
  • Double rooms: 55
  • Suites: 18
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
Show 14 more facilities & services
  • ShopExtra charge
  • NewspapersExtra charge
  • Clothes dryer
  • BarExtra charge
  • HighchairsExtra charge
  • Banquet hall
  • Meeting room
  • Audio-visual equipment rentalExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Game roomExtra charge
  • Hot tubExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 11 m²DBL.KG-8
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn Charlotte/Concord

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-8

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE Accessible KING SIZE BEDJUNIOR SUITE • Accessible KING SIZE BED • 1 Bedroom • 11 m²JSU.H6-KG
    JUNIOR SUITE Accessible KING SIZE BEDPhoto unavailable2 photos

    Hilton Garden Inn Charlotte/Concord

    JUNIOR SUITE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.H6-KG

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Satellite TV
    • Desk
    • Toiletries
    • Wake-up service
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • TV
    • Radio
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 12 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable2 photos

    Hilton Garden Inn Charlotte/Concord

    SUITE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Wake-up service
    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Satellite TV
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 2 Bedrooms • 19 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Hilton Garden Inn Charlotte/Concord

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 12 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable2 photos

    Hilton Garden Inn Charlotte/Concord

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wake-up service
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 12 m²SUI.H6-10
    SUITE AccessiblePhoto unavailable3 photos

    Hilton Garden Inn Charlotte/Concord

    SUITE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-10

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 11 m²JSU.KG-1
    JUNIOR SUITE KING SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn Charlotte/Concord

    JUNIOR SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Satellite TV
    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wake-up service
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 6 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Hilton Garden Inn Charlotte/Concord

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Microwave
    • Individually adjustable air conditioning
    • Satellite TV
    • Wake-up service
    • Tea and coffee making facilities
    • Hairdryer
    • Desk
    • Toiletries
    • TV
    • Radio
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-2

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 11 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Hilton Garden Inn Charlotte/Concord

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Satellite TV
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wake-up service
    • Microwave
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 9 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable2 photos

    Hilton Garden Inn Charlotte/Concord

    DOUBLE Accessible-Two Queen Beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Satellite TV
    • Desk
    • Toiletries
    • Wake-up service
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Radio
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-5

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-5

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE AccessibleJUNIOR SUITE • AccessibleJSU.H6

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    JUNIOR SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 11 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Hilton Garden Inn Charlotte/Concord

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wake-up service
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 5 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Hilton Garden Inn Charlotte/Concord

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Radio
    • TV
    • Hairdryer
    • Satellite TV
    • Desk
    • Toiletries
    • Wake-up service
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 10 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Hilton Garden Inn Charlotte/Concord

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hilton Garden Inn Charlotte/Concord

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Charlotte/Concord

9.0
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
kiera
Great hotel
Family_with_children
10/10
Exceptional
17 Jul 2026
Jasmine
Nice and clean hotel! Customer service great!
10/10
Exceptional
09 Jul 2026
Amy
Always stay here when travelling to Concord for work.
10/10
Exceptional
09 Jul 2026
jessica
Enojoyed our stay
Family
10/10
Exceptional
14 Jun 2026
Chris
Everything was perfect, from the early check I was able to do and the sleep I got in the comfortable king sized bed. I will definitely reserve another room in the future.
Partner
6/10
Pleasant
12 Jun 2026
Dennis
We didn’t get the room we reserved. I assume due to us checking in late, approx. 10pm. We reserve a king but were told they only had double queen available. Otherwise, our stay was good.
Family
6/10
Pleasant
07 Jun 2026
Elaina
Initially noticed how nice and clean the hotel was upon entry. The check-in was lengthy, with about 3 to 4 different people ahead of us checking in. It took approximately 30 minutes for us to get to the desk. They were utilizing 2 desks but only 1 card reader. The concierges were very helpful and kind. We were made aware the pool was closed for renovations. This was highly disappointing since it was a key part in my hotel choice. The pool was also heavily marketed through the hotel summary and as the first picture. The room was very clean and comfortable. There was a musty, moldy smell consistently in the hall of the second floor. Breakfast was wonderful and the waitress was joyful and kind. Check out was quick. Overall, it was a good experience. Any time staff were encountered, we were greeted and received smiles.
Partner
6/10
Pleasant
06 Jun 2026
Jason
Pool wasn’t open.
Partner
10/10
Exceptional
01 Jun 2026
charis
Great hotel beautiful stay
Friends_and_family Family
10/10
Exceptional
28 May 2026
Darlene
This was a very pleasant stay.
Friends_and_family Family
10/10
Exceptional
19 May 2026
Joseph
The breakfast food was fresh cooked and tha staff were outstanding.
8/10
Excellent
10 May 2026
Caroline
We just went here this weekend for a couple days to get away and do some antiquing. The rooms are very nice and everything was clean! The staff was amazing! The only thing that I was upset about was that the pool was closed. I didn't see anything about that when I booked the room. Also, the television in the bar leaves little to be desired. They need to really upgrade that or connect it to the internet. Other than that it was wonderful!
Partner
4/10
Poor
21 Apr 2026
Melissa
Our room wasn't visited by housekeeping at all on our Friday through Sunday stay. No trash emptied, no linens changed, no clean towels or wash cloths, NOTHING AT ALL, they didn't visit the room. Booked the room specifically for the indoor pool as I was traveling with 3 children booked the room to arrive and the pool is COMPLETELY drained and \"under maintenance\". We were offered to go next door and use the OUTDOOR swimming pool that was ICE cold. Ask for a crib as it was listed on the site as available. We asked when we arrived and were told \"sorry they are gone for the night it will need to be tomorrow\". Okay, no big deal I understand, so 9am Saturday I asked again and was told it would be brought to the room. At 11pm we arrive with a sleepy baby and no crib, had to ask the front desk who gave me the runaround until I pointed out in his log book I had asked for the crib already and no one bothered to get it. For the money paid it was a BIG RIP OFF AND DISAPPOINTMENT!
Friends_and_family Family
8/10
Excellent
09 Apr 2026
Ernie Erlando
Great stage, Vijay at the front desk is very professional and accommodating. I wish the bar would be open for 6 hours per day versus 5, to accommodate late arrival at least 10:30pm.
10/10
Exceptional
24 Mar 2026
William
Clean room, comfortable bed, blackout curtains. Stocked pantry downstairs, price not too bad for what it is.
Missed breakfast... my fault.
Partner
10/10
Exceptional
11 Mar 2026
Nadia
Yes
8/10
Excellent
06 Mar 2026
Nasheen
Yes
Self
10/10
Exceptional
28 Feb 2026
Ryan D
Kind staff
8/10
Excellent
24 Feb 2026
Mary
The staff wasn’t very courteous when we got there. It was almost as if I was bothering the lady at check in. I also had requested a rollaway when I made the reservations but when I got there, the girl said she didn’t have the key to where they are kept. There was hair in our shower. The room and indoor pool were too cold to swim in. That had been one of the main reasons to stay there as I had promised my autistic brother. He was very disappointed.
Family
10/10
Exceptional
16 Feb 2026
Craig
It was excellent very clean room Staff was excellent and amenities was so sufficient with the bar and grill. It made it like home. You didn’t want to even leave the room. It had food, beverage, baby and and everything. You need to have a good time.
8/10
Excellent
15 Feb 2026
Emily
The room was very clean, check in was easy, the staff was all very friendly, and it’s close to everything!
Leisure Family
2/10
Poor
13 Feb 2026
shane
Stayed there for the pool despite it being a 25 minute longer drive to my event the next day. Check in only to discover the pool was out of commission. As bad as that was, the worst was the terrible service when checking in. No one was at the front desk so I stood there approximately 10 minutes and then decided to call the front desk. Finally some grumpy gal comes out and rudely asks if I was the one calling. She gave me the bare minimum of talk - didnt even tell me which room or how to get to it. No eye contact and spoke at a barely audible level - not because she couldn’t, but because she didn’t want to show even close to the proper. Has zero business working with the public and Hilton did a rotten job of training and screening out the morons that work at that location. Rotten stay.
Leisure Family_with_children
10/10
Exceptional
01 Feb 2026
Roydricus
Very clean, refreshing smell, excellent service from staff, restaurant bar staff was great, really felt like a home away from home as we were snowed in, I always enjoy Hilton hotels as a member, and this seems to be 1 of the most well kept stays, zero complaints, restaurants and stores 6 minutes away, close proximity to the interstate, choose this hotel with no doubt.
Business Family
10/10
Exceptional
10 Jan 2026
DAVID
The room was large and clean. The bathroom was clean and a great size. The staff wss friendly and extremely helpful. Excellent place to save.
Business Friends
10/10
Exceptional
30 Dec 2025
Michael
Good place, clean and nice
Leisure Family
10/10
Exceptional
29 Dec 2025
Terrence
The staff at front desk were kind and very attentive to our needs.
Leisure Family
10/10
Exceptional
28 Dec 2025
Robert
Fantastic staff! Clean rooms. Stayed again recently and it was consistent with the high quality of service.
10/10
Exceptional
02 Dec 2025
Wontae
good
10/10
Exceptional
01 Dec 2025
Danielle
If you like shopping, this is the perfect hotel for you. The mall is basically right across the street.
Leisure Family
10/10
Exceptional
29 Nov 2025
Joseph
Clean, spacious room.
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Rebecca
Staff were very courteous, the room was spotless and nicely put together for my arrival. I didn’t have to leave (which was my goal) because of the convenience of having a restaurant on site. Although pricey the food was good/worth it.
Leisure Self
10/10
Exceptional
04 Nov 2025
Darleen
Clean Room
Nice Staff
Comfortable bed
Friends_and_family Family
8/10
Excellent
27 Oct 2025
Mark
It was a nice hotel.
Partner
8/10
Excellent
13 Oct 2025
David
Clean and nice
8/10
Excellent
30 Sep 2025
Vania
Nice place for a quick hotel stay
10/10
Exceptional
27 Sep 2025
Lorena
Front desk attendant was very friendly and welcoming. Room was clean and the bed was comfy. Lots of food options near by.
Business Self
10/10
Exceptional
14 Sep 2025
Wendy
Very nice!
Leisure Family
10/10
Exceptional
07 Sep 2025
Leslie
Everything was great but apparently breakfast not included which was disappointing
10/10
Exceptional
29 Jul 2025
Verified traveler

Perfect for a short stay

The hotel was clean and perfect for a short stay. It's got a great location, easily accessible, and lots of restaurants nearby.
8/10
Excellent
22 Jul 2025
Patrick
Very hotel
Friends_and_family Family
10/10
Exceptional
21 Jul 2025
Casandra
All of the staff is friendly however on top of that Jeremiah was very helpful!!
Business
10/10
Exceptional
05 Jul 2025
Rasheeda
great service
10/10
Exceptional
04 Jul 2025
Ashica

Recommend

Everything was great but tv options were too limited. No movie channels
Partner
10/10
Exceptional
15 Jun 2025
Abraham
Excellence
Leisure Family_with_children
10/10
Exceptional
02 Jun 2025
Marilyn
Lovely hotel, very clean. No complimentary breakfast though.
Friends_and_family Friends
10/10
Exceptional
01 Jun 2025
AARON

Would definitely recommend

Was in town for a concert. Everything went great!
Partner
10/10
Exceptional
30 May 2025
charles
Amazing hotel. Live the Hilton Garden Inn. Nice layout. Free parking. Clean room.
Partner
10/10
Exceptional
27 May 2025
Angela Holland
The room was very clean, the bed was comfortable and the shower's water pressure was amazing! The staff was always helpful and courteous!
Leisure Family
10/10
Exceptional
26 May 2025
Patrice
Stay was comfortable and quiet area. Staff was nice and friendly.
Friends_and_family Family
8/10
Excellent
22 May 2025
Verified traveler
We arrived at like 9pm. Walked in and it was a pretty lobby. Check in took maybe 5 mins. Room was spacious and bed was comfy. My only complaint was in the bathroom. The tissues looked like they had been balled up and shoved back in the tissue box and the plug to the bath tub was pulled all the way out of the hole.
The next morning we had breakfast. The grits were amazing. And the staff were really nice. Check out was hassle free.
Business
4/10
Poor
15 May 2025
Jeff
Rooms where dated sink in the bathroom was leaking and the room had a Musky smell
Leisure Partner
10/10
Exceptional
09 May 2025
Bryan
conveniently located with lots of food options in the area
Leisure Partner
10/10
Exceptional
05 May 2025
maryum
Very great stay room was clean bed was very comfortable
2/10
Poor
04 May 2025
DONDRA
The hotel was very expensive 266,00 for 1 night plus an additional 25.00 room charge incase of any damages. The check in was fast and staff was really nice, there was no luggage carts, and a long walk down a hall way to the only elevator in the lobby, with 6 floors and everyone checking in there was definitely a wait for elevator. The floors in the lobby were dirty and the elevators were not clean. The room was nice , small but clean, they take dogs at this hotel and the towels smelt like they had been washed in dog pee, they stunk bad, there were no washcloths in the room and the room temperature is set and locked, so you are unable to change room temperature. The food was absolutely horrible ,ordered for 7 and no-one could eat it there was seven of us 5 adult's 2 teenage kids in two double bed rooms, the bar service was slow only 4 people seated at the bar and i waited half an hour, was never greeted had to get her attention to please fix me a drink, she was sitting down in a long conversation with two other women . the drink was terrible so sweet just awful, I an not a picky person and i never complained to anyone there i just kept swiping my credit card paying and leaving, I don’t recommend anyone paying that amount of money for that hotel it is definitely a 1 or 2 star hotel. Oh yes and the breakfast buffets not good and it was cold, cost $13.00 person and they had no silverware had to wait 10 minutes for silverware before we could even eat.
Leisure Family
6/10
Pleasant
20 Apr 2025
Isaac
Had a roach crawl across the bathroom mirror.
Business Partner
10/10
Exceptional
19 Apr 2025
Tasha
Whole process was great
Leisure Family
8/10
Excellent
28 Mar 2025
Darrell
Convenient surroundings
Business Partner
2/10
Poor
26 Mar 2025
Terri

Will Be ONLY Stay

Arrived for check in to a room booked 3 months prior, and told 2 queen bed rooms were overbooked. I saw why...they got greedy and took in 2 busses of students, with no concern for previous reservations. Told I could check out of a king bed room in the morning, and move to the ACTUAL room I booked. This was not only wildly inconvenient, but would not work for me as I was traveling with expensive, refrigerated medication and had no where to store it between check out and check in later at 3. Asked to speak to manager, and was told he (Carl?) was on the phone. Left my number and went to dinner. Upon return, told he left for the night without calling! There's no manager on property at night!! Asked for a manager to call in the morning. Called at 11:15am, long after arrangements for check out/check in/luggage/medication would have had to be made. Decided that I would have to deal with wrong room (imagine needing 2 queens and having to make a king work for 3 days) as I had no trust for manager/property. We travel to the area twice a year, and will NOT stay there ever again. What a shame...the property os lovely, but poorly managed.
Partner
10/10
Exceptional
17 Mar 2025
Kathryn
The staff was very courteous and friendly and the hotel was very clean.
Leisure
8/10
Excellent
17 Mar 2025
Georgetta
Breakfast was not appealing, but the service was good.
Leisure Family
10/10
Exceptional
16 Mar 2025
Sridhar
Great property & staff
Leisure Family
10/10
Exceptional
10 Mar 2025
Laura
Great place, nice people, restaurant food is AMAZING.
Self
10/10
Exceptional
04 Mar 2025
Travis
Excellent staff. Front desk staff was top shelf and so was the bartender.
Business Self
10/10
Exceptional
25 Feb 2025
Farrell
I liked the overall cleanliness and staff.
Leisure Self
10/10
Exceptional
15 Feb 2025
Katrina
This hotel is so lovely! From the entrance, to the rooms; everything was so quiet, clean, smelled great, and felt like home. The rooms were spacious, upgraded, and pretty. The location is perfect as well. It is close to the highway and there is no shortage of dining options near by.
Business_and_leisure Family_with_children
6/10
Pleasant
02 Feb 2025
Carl
The hotel charged me for the room at checkout when I was already charged at the booking. When I approached the front desk about the additional charge. The said I needed to contact Expedia. Expedia is doing their best to refund me my money for the additional charge, but the hotel staff seemed to not care at all about the additional charge. I wonder if they would feel that way if it was there money being stolen from them.
Leisure
10/10
Exceptional
26 Jan 2025
Jennifer

Great hotel and wonderful staff!

Great weekend trip! The room was extremely clean and in a great location! The staff was very accommodating and made us feel welcomed. I would recommend this hotel to anyone.
Partner
10/10
Exceptional
20 Jan 2025
Kelly

Overnight Stay

Nice, comfortable overnight visit while passing through the Charlotte area. Would stay here again.
Partner
10/10
Exceptional
19 Jan 2025
Elizabeth
Everything has been wonderful
Leisure Self
8/10
Excellent
19 Jan 2025
Kindria
Excellent accommodations and great location. However, the power went out at around 8am and check out is at 12pm. No one came around to notify guests of what was going on, or to see if anyone needed any help. I was staying on the 6th floor in a mobility accessible room. Around 10am I had to manage my way down 6 flights of stairs that were poorly lit. They had 2 glow sticks on each landing but nothing on the stairs. When I got to the bottom floor and turned in my keys I asked if they were going to comp anything to the guests I was told to take the managers card because they hadn’t gotten in yet. A manager should have been on site as soon as they were notified of what was happening. Excellent hotel, but ill prepared for emergency situations.
Leisure Family
10/10
Exceptional
06 Jan 2025
DEANNA

Great spot

Great staff
Very clean
Partner
10/10
Exceptional
05 Jan 2025
Verified traveler

Weekend with Family

Been staying at Hilton Garden for 5+ years. Upgrades this time were amazing. It's always so clean .
Friends_and_family Family
10/10
Exceptional
28 Dec 2024
Kimberly
.
10/10
Exceptional
25 Dec 2024
Karen
Everything perfect so far
10/10
Exceptional
21 Dec 2024
Tauheedah
2nd time staying at the property. Front desk guy was sweet both times. Young black guy. Keep him!
10/10
Exceptional
16 Dec 2024
Sherry
Very nice facility and a very convenient location
Business Partner
10/10
Exceptional
16 Dec 2024
Jennifer
Rooms and Lobby were very clean and updated, friendly staff. Nice Stay!
Leisure Family
6/10
Pleasant
13 Dec 2024
Patricia

Water lukewarm

Sheets were rough. Shower was not hot at all
Friends_and_family Family
8/10
Excellent
11 Dec 2024
Elisabeth
i loved this place. easy access, great staff, helpful and friendly.
Leisure Family
10/10
Exceptional
03 Dec 2024
Lakisha
Great place to stay. My husband and I would definitely stay here again. Staff were friendly and very helpful as soon as you walked through the door!! The only thing that I can kinda of complain about is the heating system wasn’t the best in that particular room. It worked but not that well. However we managed and remain comfortable.
Leisure Partner
4/10
Poor
24 Nov 2024
Vandie
Everything was okay but the bathroom was dirty! I did not complain but it was old hair all in the shower. We were barely there so! Everything else excellent….
Leisure Partner
10/10
Exceptional
05 Nov 2024
David
Super spacious and comfortable
Business_and_leisure Family_with_children
10/10
Exceptional
19 Oct 2024
Carl
Clean and convenient with a friendly staff. The bar food was excellent, especially the wings.
Leisure
10/10
Exceptional
17 Oct 2024
Wayne
Staff at the bar was very friendly and outgoing. Room was spacious and very clean and comfortable.
Leisure Partner
10/10
Exceptional
10 Oct 2024
Robert
Hotel was as described, clean. I couldn't get the temperature down to where I like it but it was a nice hotel would recommend.

Staff seems overworked
Leisure Family
4/10
Poor
10 Oct 2024
Nicole
Had to call before check in and was placed on hold for 20 minutes. Never came back on the phone. When we got there they acted like it was my fault. Then said they don’t want people to do room service even though it is listed as an amenity. We came down to eat and the food was fine. In the room the tv remote didn’t work so I called down to ask for a new one. They hung up on me and never brought it. And I was very polite about all these issues so there was no reason to not be helpful. In the morning the lady called before checkout time and said we had a high balance and needed to pay now. It was only the bill from dinner which was less than $100. Of course we paid it at checkout. Just wouldn’t stay there again. Do not recommend
Leisure Partner
10/10
Exceptional
24 Sep 2024
Heather
The best staff ever! Every single staff member I encountered were super friendly and helpful, even just in passing every single staff member asked if everything was good with my stay from the front desk at check in til my last elevator ride for check out. Great hospitality! I WILL absolutely return here on my next stay in Charlotte. Oh yeah. The hotel itself was clean and well maintained of course. But the people made it top notch. Great job!
Leisure Self
10/10
Exceptional
17 Sep 2024
Anthony
Everyone was friendly. Mike running breakfast, the wait staff, the concierge....just great! It was good being back from NOLA.
10/10
Exceptional
14 Sep 2024
Terri
The bar and restaurant were a big surprise! Food was excellent!!!! Drinks were excellent. I will definitely stay sgain
10/10
Exceptional
08 Sep 2024
Larry
Great location, very clean and friendly staff.
6/10
Pleasant
02 Sep 2024
Ken
The property was fairly clean. The televisions didnt work the entire time we were there. I had paid for breakfast with my booking and got charged again at the hotel. The food was good and the bar and kitchen staff were great!
Business_and_leisure Partner
4/10
Poor
27 Aug 2024
John
The system was under repair so the bar was closed and the hot breakfast was not offered because of their system.
Plus I paid twice as much for this room than my staff member did down the street and had a bar and a hot breakfast option.
Business
10/10
Exceptional
13 Aug 2024
Sherry
Staff was amazing
Business Partner
10/10
Exceptional
11 Aug 2024
Lucien

Relaxing atmosphere

Definitely a come to if your in the area. You won't be disappointed.
Friends_and_family Family
10/10
Exceptional
07 Aug 2024
Ronald
Clean and all the staff is very helpful.
Business_and_leisure
10/10
Exceptional
07 Aug 2024
Jayme
Nice room and clean! Always big deal for me!
Leisure Partner
8/10
Excellent
25 Jul 2024
Amanda

Nice but nothing special

Very nice facility but the price was outrageous! Breakfast was not even included. Service was mediocre, had to ask about everything.
Business
8/10
Excellent
22 Jul 2024
Mary
Beautiful property, clean and well-kept. No free coffee or breakfast, too pricey.
Leisure Self
10/10
Exceptional
21 Jul 2024
philip

Great stay

Very smooth check in hotel is clean and rooms were clean and comfortable!
10/10
Exceptional
21 Jul 2024
george
Very new, fresh, great staff. Very convenient and close to everything.

Location & surroundings

Hilton Garden Inn Charlotte/Concord
7831 Gateway Lane, Concord, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Hilton Garden Inn Charlotte/Concord

50 hotel photos