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Courtyard By Marriott Charlotte Northlake

Charlotte - NC · United States

9110 Harris Corners ParkwayView location

8.8/10Excellent789 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.4/109.4
Condition9.2/109.2
Neighborhood9.2/109.2
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard By Marriott Charlotte Northlake

Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area. Satisfy your appetite with American cuisine at Bistro, a bistro which features a bar/lounge.

Dining is also available at the coffee shop/cafe. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 1389 square feet (129 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 94 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

Read more about this hotelShow less

With a stay at Courtyard by Marriott Charlotte Northlake in Charlotte (North Lake), you'll be within a 15-minute drive of Spectrum Center and Bank of America Stadium. This hotel is 9.7 mi (15.6 km) from Charlotte Convention Center and 12 mi (19.4 km) from Charlotte Motor Speedway.

Make yourself at home in one of the 94 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte?

This hotel has 1389 square feet (129 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from September 17 to March 31.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 10.00 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Northlake Mall 1.4 km / 0.9 mi
Huntersville Family Fitness and Aquatics 5.7 km / 3.6 mi
Crossroads Shopping Center 9.1 km / 5.7 mi
Joe Gibbs Racing 9.8 km / 6.1 mi
Latta Nature Preserve 9.8 km / 6.1 mi
Catawba River 10.4 km / 6.5 mi
David Taylor Corporate Center 10.6 km / 6.6 mi
Shoppes at University Place 10.7 km / 6.6 mi
Highland Creek Golf Club 10.9 km / 6.8 mi
CHS Teammate Health 11.4 km / 7.1 mi
Sugar Creek District Park 11.5 km / 7.2 mi
Atrium Health University City 11.7 km / 7.3 mi
University of North Carolina at Charlotte 12 km / 7.4 mi
Jerry Richardson Stadium 12.3 km / 7.6 mi
Johnson C. Smith University 12.7 km / 7.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 94
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Laundry service
  • Hotel safe
  • Lift access
  • Luggage room
Show 14 more facilities & services
  • Clothes dryer
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Conference room
  • Meeting room: 2
  • Business centreExtra charge
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • Picnic
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 29 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Housekeeping
    • Cable TV
    • Desk
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    Show all 16 amenities
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    DOUBLE KING BED NON SMOKING

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi
    • Housekeeping
    • Cable TV
    • Desk
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 33 m²QUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Disability-friendly bathroom
    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    Show all 16 amenities
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Room amenities

    • Disability-friendly bathroom
    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Charlotte Northlake

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard By Marriott Charlotte Northlake

8.8
Excellent
789 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.4 /10
Condition
9.2 /10
Neighborhood
9.2 /10
Amenities
8.8 /10
100 reviews shown
2/10
Poor
03 Aug 2026
Adija
We were charged the incorrect rate. Carpets were filthy. Asked for housekeeping and no one was ever sent despite being told service would be completed. Later, we were told housekeeping is only every other day despite charging $190 a night for a courtyard.
6/10
Pleasant
02 Aug 2026
Davina
My cousin and I stayed at the Courtyard Marriott Charlotte Northlake while visiting a cousin we hadn’t seen in years. As a Marriott Bonvoy member, I expected a higher level of service.

I want to start by recognizing the front desk staff, who were friendly, welcoming, and professional during both check-in and check-out. Our room was also clean upon arrival.

Unfortunately, several issues impacted our stay. When we checked in, our room had only one towel and one washcloth for two guests. The front desk provided a few extra towels but explained that was all they had available.

The next day, we returned to find our room had not been serviced. After several unanswered phone calls and being placed on hold, we were informed that housekeeping is only provided every three days and that we would need to pick up clean towels from the front desk. This policy was never explained at check-in.

The following morning, we asked a housekeeper outside our room for clean towels and were told there were none available. Running out of clean towels is something I would not expect from a Marriott property.

We also noticed the lobby market had very limited snacks and no bottled water available. To make matters worse, the air conditioner in our room leaked overnight, soaking my shoes after I left them on the floor.

The staff were courteous throughout our stay, and I appreciate their professionalism. However, friendly service cannot make up for a lack of basic necessities like clean towels.
8/10
Excellent
02 Aug 2026
Jared
It was good
8/10
Excellent
31 Jul 2026
Brittany
Property was clean.
Staff was very helpful! Especially Brittany! When she couldn’t find the right people to do the job, she did it herself!
10/10
Exceptional
28 Jul 2026
Robert
It was great
10/10
Exceptional
19 Jul 2026
Stephen
great stay and i really enjoyed it
Partner
10/10
Exceptional
18 Jul 2026
Tashaka
Great customer w
10/10
Exceptional
15 Jul 2026
Federico
Good
10/10
Exceptional
15 Jul 2026
Adrian
The rooms were nice and spacious. The front desk staff were very hospitable and helpful.
Friends
8/10
Excellent
14 Jul 2026
Christina
OK when I booked this room, it was supposed to be come with breakfast or when I checked in they said that I needed to talk to somebody else and then they told me one thing so the next morning we went to go get the breakfast. The another person was there. And they gave us some breakfast, but then turned around and charged it to our room when we checked out was not supposed to supposed to be refunded they were trying to make it right.
Partner
2/10
Poor
13 Jul 2026
craig
We arrived and were put in a room that had the AC \"fixed\" as we were walking in. It was terribly hot, and did not improve in the first hour. We asked to have a second room and were told that it was working fine and to give it time. Several hours later we were finally allowed to go to a different room, only to find that that room was hot as well. We were immediately switched to a third room which was slightly better but still uncomfortable. We called down about an hour later and were asked if we were \"moving around\", as the rooms apparently have motion sensitive monitors for the AC. We went to bed hot, and finally woke up to a cool room. We asked for a refund but this was declined because we had booked through Hotels.com. We asked for a room credit for future stays and were refused. We were granted a free breakfast as compensation for a stressful and uncomfortable night. I would have preferred a quiet and cool room after a stressful summer day.
Craig Chebuhar MD
6/10
Pleasant
12 Jul 2026
Brittani
Room was nice but the air barely worked. The main system didn’t work so they have wall units in the room that just barely blew cool air. It with in the upper 90s while we were there and the room stayed hot and humid.
8/10
Excellent
12 Jul 2026
Serina
B
10/10
Exceptional
09 Jul 2026
Paul
Clean room, great bed and a fair price
Partner
8/10
Excellent
01 Jul 2026
Lakisha
My only issue was having to pay for parking, definitely wouldn't expect that in the Northlake area. Not a bad stay, good cookies at the front desk.
Friends_and_family Friends
10/10
Exceptional
30 Jun 2026
jeannee
It all started with check in! We were accommodated with adjoining rooms with handicap bathrooms. Staff were outgoing & friendly. The room was clean & comfortably. Definitely stop there next time we are in the area.
Family
10/10
Exceptional
24 Jun 2026
Edward
Very clean
Staff was so gracious
Didn’t like the $10.00 charge to park
Partner
10/10
Exceptional
23 Jun 2026
Christine
We really enjoyed our stay. The property was well maintained we loved the courtyard area to hangout. The beds were comfortable and nice big bathroom. It was located in a nice quiet area. The staff were super friendly
Family
6/10
Pleasant
21 Jun 2026
Ned
The way they did breakfast was silly. They share the hotel with another Marriot property. A breakfast is supposed to be included. It’s very confusing. I guess the one property gets a buffet and the other property has to ask for food someplace else but it’s not a buffet and this isn’t clear. We were let in to the buffet on day 1 but were confused why our key didn’t work. On day 2 we were told we weren’t able to eat at the buffet and the woman at the desk was so short with my wife about it that we went over and got Dunkin’ Donuts instead of arguing because we were in a hurry. If they fix this silliness, I would probably have rated 5 star. It left a bad taste in our mouths and now I will think twice before booking any Marriott property that includes complementary breakfast since it might as well have been not included for us on this trip since we had to go to Dunkin. Feel ripped off.
Partner
2/10
Poor
21 Jun 2026
ROSALIN
Customer service was very poor, the room had issues with the A/C in the middle of summer. Staff had not sense of urgency, didn’t provided options to alleviate that situation, and still the issue was not resolved the next day. We had to basically ask for a different room, another hotel or our money back.
Partner
10/10
Exceptional
21 Jun 2026
Naomi
We’ll definitely book this location again!
Friends
10/10
Exceptional
21 Jun 2026
Leonard
Clean, great staff and comfortable stay
8/10
Excellent
19 Jun 2026
Holly
Great place. Clean and close to lots of things. The beds need to be updated.
Self
10/10
Exceptional
19 Jun 2026
Charles
Convenient, modern, and centrally located.
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Michelle
Very clean! Excellent customer service
Family_with_children
10/10
Exceptional
30 May 2026
Dana
Dunkin’ Donuts very close by and a great place called the Hickory Tavern. Great food great service, friendly people.
10/10
Exceptional
25 May 2026
Michele
Clean
Room
Family_with_children
2/10
Poor
20 May 2026
Paul
The staff was very unprofessional and ghetto
10/10
Exceptional
11 May 2026
Amelia
Rooms are clean and spacious, Front desk are very friendly and knowledgeable
Self
10/10
Exceptional
08 May 2026
Jerry
Great location for travelers. And very nice accommodations
10/10
Exceptional
01 May 2026
Ron
Great stay. The room was quiet, and clean. The beds were also very comfortable.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
kristian
very profecional staff in a great area close to everything , I checked in early they are Amazing
10/10
Exceptional
01 Apr 2026
Tyshawn
This is the best hotels
10/10
Exceptional
30 Mar 2026
Davonia
My stay was great the staff was outstanding My only recommendations is that both Hotels should receive free breakfast they're both by Marriott and also upgrading the TV apps. If you bring your own Streaming device you should be able to use it considering the available apps you have to choose from is only 2. Other than that nice stay
Friends_and_family Family
8/10
Excellent
13 Mar 2026
Tiffany
Clean room and nice amenities!
4/10
Poor
26 Feb 2026
John
Terrible I had to go back and forth to the desk cause the key didn't work. Switch rooms then the a/c wasn't sufficient to keep the room cool enough because the vents were blocked from a shelf.
Partner
10/10
Exceptional
17 Feb 2026
MaKeilah
The staff was patient and kind.
Leisure Partner
10/10
Exceptional
30 Jan 2026
Stephen
good
10/10
Exceptional
11 Jan 2026
Tonya
Great location! Clean! And courteous staff !
10/10
Exceptional
07 Jan 2026
Candice
Great service, quiet room, and management response quickly to issues.
Leisure Family
10/10
Exceptional
21 Dec 2025
Cindy
Clean and friendly staff
Leisure Family
10/10
Exceptional
18 Dec 2025
Wanda
The room was cozy
Self
10/10
Exceptional
10 Dec 2025
David
Love this place
10/10
Exceptional
10 Dec 2025
Karen
It was very festive and sweet hospitality
Leisure Friends
10/10
Exceptional
08 Dec 2025
Lori
The room was very clean and the staff was very friendly.
We did not eat any food but it was available
It was a very well managed hotel
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Phillip
Front desk clerk was very friendly and got us checked in quickly. Hotel is in a good location right off interstate. Nice room, and it was clean
Leisure Friends
6/10
Pleasant
10 Nov 2025
Latwon
Cleanliness
Leisure
2/10
Poor
09 Nov 2025
Simon
After going through THREE rooms, we decided we were done and left. The sheets were bloody and had stains I don’t want to know the source of. The floors were covered in dirt, and a door handle even has a booger. The manager at the front desk was uninterested - they simply said “mhm” and gave me a new room each time.
Leisure Partner
10/10
Exceptional
03 Nov 2025
Shain
Yes
10/10
Exceptional
02 Nov 2025
Aisha
Great location, great service nice and cozy property
Friends_and_family Friends
2/10
Poor
27 Oct 2025
Althenia

Bed Bugs

Friendly front desk staff. Location is nice, close to a lot of things. Overall room was not bad; however, I observed a live bed bug crawling in the bed. Later that day I had several bites on my arms and legs. Still waiting to hear back from the property and corporate.

Would not recommend!
Partner
10/10
Exceptional
26 Oct 2025
Shirlita
the employees were all so kind and nice
Friends_and_family Friends
10/10
Exceptional
16 Oct 2025
LaToyna
Excellent
10/10
Exceptional
06 Oct 2025
Quenisha
Clean
Leisure
10/10
Exceptional
27 Sep 2025
Steven
The stay was perfect
Partner
10/10
Exceptional
22 Sep 2025
Joseph
My stay was about family but I enjoy myself
Friends_and_family Family
8/10
Excellent
14 Sep 2025
LaDawn
Good location
Leisure Family
10/10
Exceptional
02 Sep 2025
Andrew
We will definitely be using this hotel in the future. Clean friendly good breakfast out door seating indoor seating
Partner
2/10
Poor
26 Aug 2025
Katrina
This hotel customer service was completely nasty.....room mastress was so nasty....
Business Partner
10/10
Exceptional
18 Aug 2025
Marcus
Very friendly staff and clean areas throughout the hotel
Leisure Family
10/10
Exceptional
13 Aug 2025
Narendar
Good
6/10
Pleasant
05 Aug 2025
Susan
Nice hotel. Staff was very unfriendly. If we talked to them they acted like we were an inconvenience to ask a question. I am in Charlotte frequently and there are other Marriott hotels close by

10/10
Exceptional
05 Aug 2025
Tonya
The clerk that was checking in when I arrived was extremely rude. I had to wait outside for about 15 minutes before the attendee came to open the door. Outside of her being rude the hotel was great.
10/10
Exceptional
02 Aug 2025
Crystal
Nice property!
Leisure Friends
8/10
Excellent
29 Jul 2025
Forrest

Solid overall

Service was excellent and the hotel was nice. My only complaint was the frig was tiny and the AC wouldnt hold the room temp during the day. I also must admit that it was during a heat wave and my room was on the front side of the hotel which face the west.
Business
10/10
Exceptional
25 Jul 2025
Marion
It was great
8/10
Excellent
24 Jul 2025
Marcus
Friendly staff
8/10
Excellent
18 Jul 2025
Allen
I thought the staff was excellent, very helpful and nice. Room was very nice with no damage. The only thing I didn’t understand was room service never once cleaned my room while I was there. I found out that it is a Covid thing but never asked. So if you need a change of sheets or anything you have to ask.
8/10
Excellent
18 Jul 2025
Isaac
Staff were nice.
6/10
Pleasant
05 Jul 2025
Laina
No towels, had to wait to check in way after check in time
Business Family
8/10
Excellent
16 Jun 2025
Sharon
Clean and convenient to our activities for the weekend.
However, their were numerous motorcycles parked on the drive at the front door and people milling about which made it somewhat difficult entering and leaving the hotel.
Leisure Partner
2/10
Poor
16 Jun 2025
Sarah
They did not have our room that we reserved and they were completely sold out. They did offer us a complimentary night at a lower quality inn. Very disappointing
Business Family
4/10
Poor
11 Jun 2025
Tamara
The property was average. There was no carts, one CS agent for 6 waiting guest
I got to our room, ther
e was stains on the couch, black mold in the tube.& blsvk mod
Leisure Partner
10/10
Exceptional
06 Jun 2025
A J
I had a fantastic experience at the Courtyard Marriott Charlotte Northlake! From the moment I arrived, Demereo at the front desk made me feel right at home. He was professional, friendly, and made the check-in process smooth and welcoming — truly a great first impression.

My room was spotless and modern, with a super comfortable bed that made it easy to relax and get a great night’s sleep. The walk-in shower was another highlight — spacious, clean, and beautifully designed.

Although I don’t drink, I stopped by the bar and met Elaine, the bartender. She went above and beyond to create a custom mocktail just for me, and it was honestly one of the best drinks I’ve had in a while — refreshing and made with care.

This hotel strikes the perfect balance of comfort, style, and hospitality. Huge shoutout to Demereo and Elaine for making my stay memorable. I’ll definitely be returning and recommending this location to others!
Friends_and_family Family
8/10
Excellent
03 Jun 2025
Debra
It was a very nice. The only problem it did not include breakfast for the price!
10/10
Exceptional
02 Jun 2025
Sherry
Rooms were excellent very clean pool area was very nice! Staff that checked me in were super friendly but night shift not so much! Actually were down right rude!!!
Friends_and_family Family
10/10
Exceptional
01 Jun 2025
Amanda
Check in was fast and simple. The staff was kind and helpful. The room was comfortable and spotless
Partner
10/10
Exceptional
29 May 2025
Hope
Close to shoppong outlets and dining. I thought there was an indoor pool. That was the only negative thing I can say about this property. Will return in the future.
Leisure Partner
10/10
Exceptional
23 May 2025
Coral D.
Staff was super helpful
Leisure Family
4/10
Poor
19 May 2025
Joel
Staff wasnt at front desk whenever i went up, found trash on the floor when we arrived in room, no room service whole weekend when we asked for it
8/10
Excellent
11 May 2025
UMAR
Vey nice, staff was very helpful.
Business_and_leisure Self
8/10
Excellent
10 May 2025
Harpreet
We checked in at 8:30 on May 9 & the front desk guy was not friendly at check in. I asked him if he could provide us rooms next to each other he said he can’t. He was rude & didn’t care about our request. It was a family stay with 3 senior citizens and 2 children. Both rooms were in opposite direction. Moreover, the rooms he assigned us were not clean so we had to ask for different ones. Very poor service, never experienced anything like this before.
Friends_and_family Family
6/10
Pleasant
27 Apr 2025
Shureata
The location of the property was good. The carpet in the room has an odor and the rooms are small. I didn’t like the fact that the property charges for breakfast.
10/10
Exceptional
12 Apr 2025
Kia
Would recommend and stay again
10/10
Exceptional
06 Apr 2025
Ila Knickiya
The staff was great
Leisure Family_with_children
6/10
Pleasant
05 Apr 2025
Howard

Great stay, loud outside’! NO TOWELS

Room was wonderful! Bed super comfy! Front desk service super nice! Buttttt the outside noise was super loud! You could hear everything! There was only 1 towel and 4 washcloths in the room called downstairs since there was 4 of us and they only brought us 1 towel
Friends_and_family Family
8/10
Excellent
21 Mar 2025
William
Car was broken into in the parking lot
10/10
Exceptional
14 Mar 2025
Junsheng
very comfortable and quiet
Leisure Partner
10/10
Exceptional
12 Mar 2025
Joy
Staff was great.
10/10
Exceptional
11 Mar 2025
Tyler
Great stay
10/10
Exceptional
09 Mar 2025
Marcus
Overall a pretty well maintained hotel
Leisure Family
10/10
Exceptional
03 Mar 2025
Danielle
I love it
10/10
Exceptional
02 Mar 2025
Sylvia
I enjoyed everything
Leisure Family
10/10
Exceptional
25 Feb 2025
Brittany
Stay was perfect
Business_and_leisure Self
8/10
Excellent
25 Feb 2025
Rosa
Good
Leisure Family
10/10
Exceptional
24 Feb 2025
Damon
Appreciate the great time here
Leisure Partner
2/10
Poor
22 Feb 2025
Deion
Terrible front desk service ,
Partner
6/10
Pleasant
21 Feb 2025
Shavona
No housekeeping came around to clean the room after 2 nights other then that the hotel was nice and staff was awesome
Leisure Partner
6/10
Pleasant
18 Feb 2025
Lasheka
Amazing. Best bed to sleep on ever!
Business
8/10
Excellent
03 Feb 2025
Khisha T
Nice hotel and staff. Good location Some outside traffic noise could be heard from my room.

Location & surroundings

Courtyard By Marriott Charlotte Northlake
9110 Harris Corners Parkway, Charlotte, United States

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Courtyard By Marriott Charlotte Northlake

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