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Comfort Suites Northlake

Charlotte - NC · United States

7315 Smith Corners BlvdView location

8.0/10Excellent1,000 Reviews
Cleanliness8.0/108.0
Service8.6/108.6
Comfort8.2/108.2
Condition8.0/108.0
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Northlake

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The smoke-free Comfort Suites Northlake hotel in Charlotte, NC offers guests the extra space you need with the extras you want.

We are located merely minutes away from both Interstate 77, I-405, and Interstate 85 near sites and activities like the University of North Carolina at Charlotte, Northlake Mall, U. S. National White Water Center, Discovery Place and the Latta Plantation.

Enjoy our free hot breakfast, free WiFi, seasonal outdoor pool and fitness center. Your spacious suite offers 25 percent more space than the traditional room, with amenities like a fridge, microwave, coffee maker, recharge device, TV and sofa sleeper.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Comfort Suites Northlake in Charlotte (North Lake), you'll be within a 15-minute drive of Spectrum Center and Bank of America Stadium. This hotel is 9.7 mi (15.7 km) from Lake Norman and 10.5 mi (16.8 km) from Charlotte Convention Center.

Make yourself at home in one of the 104 guestrooms, featuring kitchenettes with refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 750 square feet (68 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:30 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from July 20 to September 02.
    • Pool access available from 10:00 AM to 8:00 PM.
    • Up to 2 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Early check-in fee: USD 25.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Northlake Mall 1.7 km / 1.1 mi
Huntersville Family Fitness and Aquatics 4.9 km / 3.1 mi
Discovery Place Kids 7.6 km / 4.7 mi
Joe Gibbs Racing 7.9 km / 4.9 mi
Crossroads Shopping Center 9.4 km / 5.9 mi
Latta Nature Preserve 10 km / 6.2 mi
Catawba River 10.8 km / 6.7 mi
Shoppes at University Place 11 km / 6.8 mi
David Taylor Corporate Center 11 km / 6.9 mi
Highland Creek Golf Club 11.2 km / 7 mi
CHS Teammate Health 11.8 km / 7.3 mi
Sugar Creek District Park 11.9 km / 7.4 mi
Birkdale Village 12.1 km / 7.5 mi
Sugar Creek Community Park 12.1 km / 7.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift accessExtra charge
  • ShopExtra charge
  • Concierge
Show 17 more facilities & services
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible BUSINESSDOUBLE • Accessible BUSINESSDBL.H6-BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    DOUBLE Accessible BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible BUSINESSSUITE • Accessible BUSINESSSUI.H6-BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE Accessible BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 35 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE NON SMOKING

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 35 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE KING BED NON SMOKING

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 35 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE TWO QUEEN BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESS KING BEDSUITE • BUSINESS KING BED • 1 Bedroom • 36 m²SUI.BS-KG
    SUITE BUSINESS KING BEDPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE BUSINESS KING BED

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 35 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 35 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Suites Northlake

    SUITE NON SMOKING

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Northlake

8.0
Excellent
1,000 Reviews
Cleanliness
8.0 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Amenities
7.8 /10
100 reviews shown
2/10
Poor
30 Jul 2026
Shayla
I had the worst stay here. The breakfast was horrible and cold the room was extremely hot and there was a smoke detector that constantly went off. Once I went to staff they said that I would have to take the batteries out myself. The fridge and microwave did not work and there were no hair dryers in the room either. I had to get my own wash clothes and towels as well. The mattress was also hard as a rock. I stayed there for 2 days and was not satisfied. I will never book here again
2/10
Poor
28 Jul 2026
Cheree
Only thing clean was whn you walk in the first set of doors. The rooms was not wet hair all on the back door the bathroom all on the floor couch cushions not wipe down. We went to Guest Service’s. They did not have towels. They said she had to wait till after 1030 11am to get towels. When they accommodate to a different room, I was shown three other rooms in the rooms was also filthy. They have signs everywhere and where your car could be broken into. Staff one deck was very rude.
10/10
Exceptional
26 Jul 2026
Faustino
Muy poco desayuno
6/10
Pleasant
26 Jul 2026
Pamela
My stay at this hotel was not so great and I wouldn’t want to book here again afterwards. I booked for 4 nights and after checking I had to get my room switched due to the 1st not being clean. A dirty rag was in the tub and hair on the toilet seat and left in tub. The 2nd room curtains were messed up and we couldn’t close all the way. There was hair left in this tub as well but we decided to say ignore it being we checked in late at night. On the 2nd night I asked the guy at the front desk for more tissue and he stated I’d have to wait till the morning and whatever we have in our room what we’d have to settle with until then.
2/10
Poor
25 Jul 2026
Jamaye
Room layout was terrible. Bathroom toilet super low.
6/10
Pleasant
23 Jul 2026
Thomasina
Older inside than expected. Room was clean. Breakfast was decent. My floor wreaked of smoke.
4/10
Poor
20 Jul 2026
Aliyah
We arrived at 4:40 to check in. We were told by the staff our room wasn’t ready. Any rooms with 2 queen beds were not ready and were still dirty. Check in was at 3? There was 10 people with the same issue including us. We were left to just get a King bed due to getting ready for our concert. The staff was not helpful in managing the issue or not being accountable. There was no manger on duty. The room was okay but I would not stay here again that’s for sure.
Friends
2/10
Poor
19 Jul 2026
Michelle
They did not allow early check, but the room still wasnt available after 4pm and they could not provide an estimated time for completion
I had originally booked 2 double queen but i had to change to 1 king because I was told that was all that was available and i needed to access my room to change clothes.
6/10
Pleasant
18 Jul 2026
Felicia
The pull out bed is a s joke but the hotel is okay
Friends
10/10
Exceptional
16 Jul 2026
Ashley
Very good and clean helpful
Self
6/10
Pleasant
15 Jul 2026
Jeffery
Breakfast could be better. They could offer grits or hash browns
Friends_and_family Family
6/10
Pleasant
12 Jul 2026
Marisha
The elevator did not work the entire weekend and neither did the pool. I was able to use the gym. Rooms were clean, but they were out of blankets for the sofa bed
Friends
8/10
Excellent
09 Jul 2026
Yun
Good
Self
2/10
Poor
05 Jul 2026
philip
Pool is broken front desk was not helpful upon arrival I got no direction or Info. Upon leaving guy was sleeping at front desk I had to wake him
Family_with_children
2/10
Poor
04 Jul 2026
Kathy Price-Boykin
I would never stay at this property. Too many issues.
10/10
Exceptional
27 Jun 2026
Clarence
Nice and simple place to crash for the night. Needed a shower and a bed. Good stop.
Self
8/10
Excellent
27 Jun 2026
Trenika
The pool was not available
Family_with_children
2/10
Poor
26 Jun 2026
Leshia
The first room I was in Head poop all around the toilet. The toilet wasn’t cleaned the toilet backed up. They had to move my room. The attendant had an attitude when I told her about it and told her to come and look at it. That’s when she changed my room. I’m asking her questions about something and she wasn’t helpful at all she changed my room to 506. I get up in 506. The bed was half made on one bed. It didn’t have no lotion. It didn’t have anything. I had one set of towels in there. The refrigerator was wide open, so nothing was cold and you had dust everywhere and I didn’t have nowhere else to go cause I would’ve went somewhere else. The shower in the other room that she transferred me to the tub backed up I never had an experience like this. The only good thing about it was the breakfast the kitchen staff down in the kitchen. They was very pleasant. The food was hot. It was cleaned. It smelled like weed all up and down the hallways like real ghetto.
Partner
2/10
Poor
25 Jun 2026
Christopher
Clean room, quiet air conditioner and a aw a
8/10
Excellent
21 Jun 2026
Manteca
The pool wasn’t ready for use..
10/10
Exceptional
20 Jun 2026
Nydia
First pulling up I was like ok ok this is nice then walking into the room I was like yesssssss the room was too nice, spacious, clean, bed was comfy, housekeeping staff so sweet, when I first got there I figured front desk staff were tired cuz the energy was a little umph but my boy Mike turned that around he was so lit, cool, nice & he def one of the reasons I’ll be returning…..go see Mike and book that room!!!!!!!!!!
Partner
8/10
Excellent
18 Jun 2026
Lorenn
Staff was very friendly. No shampoo in the bathroom, looked like someone broke them off the wall and it was not replaced. Good place to stay for the price.
Family
6/10
Pleasant
16 Jun 2026
Taurus
I am a wheelchair user… the space between the wall and the bed to get to the bathroom, was way too small… room 108… I took videos, and other things to show… because the space was so small. I kept either bump in the bed.,., Or the wall trim came loose!
Every time I took a shower, the floor was soaking wet, because the shower curtain doesn’t go, all the way down… these are things that handicap people need to have…
Family
8/10
Excellent
16 Jun 2026
EASTER
Overall clan and comfortable. Disappointed that the pool wasn’t open, every other hotel opened them Memorial Day weekend.
Partner
8/10
Excellent
09 Jun 2026
Altagracia
l like the environment. the breakfast was good. the room were clean but it should have some kitchen utensils for the microwave.
Self
6/10
Pleasant
08 Jun 2026
Darnise
If choosing this property, learn if they are still renovating the 1st floor areas. Be prepared to put up a $100 deposit cash or credit card 💳. The room was good but the air freshener activated my allergies.
Partner
2/10
Poor
06 Jun 2026
Dawn
The 2nd shift check out guy (short) one was extremely rude. Very mouthy and basically said if we didn't like the condition of the hotel we could leave, and he'd refund our money. There was renovation which wasn't mentioned, the smell of Marijuana was heavy, and there were loud crowds walking the halls, and fighting outside. It wasn't safe there.
Partner
6/10
Pleasant
28 May 2026
Sandy
Under construction and had first floor room which was missing hangers and not the cleanest. Was told at checkout that first floor was not to be used so experience may have been better if not in construction area. Price point was good.
Friends_and_family Family
10/10
Exceptional
27 May 2026
Danya
The pool wasn’t open but other than that, the stay was great.
Partner
10/10
Exceptional
17 May 2026
Marie-Louise
Great stay, we were there for 11 days and had a good experience.
Family_with_children
8/10
Excellent
13 May 2026
Marie-Louise
Had a great stay, checking out tomorrow and will miss the staff who has been very helpful.
8/10
Excellent
11 May 2026
Otis
Had a mix up with our room but the staff took care of it promptly. The staff is truly amazing.
Friends_and_family Family
6/10
Pleasant
10 May 2026
Latanya
The young lady at the front desk called the room and my cousin answered the phone, and was rude to her. When we checked in we requested late check out and the gentleman who was there when we checked stated that he had us down for a late check out. But the next morning was told we didn't.
The communication was not good!!
Friends_and_family Family
10/10
Exceptional
01 May 2026
Catherine
My daughter and I stayed here during to a last minute change of plans, and I’m glad we did! Everyone we interacted with was lovely. The rooms were very clean and had exactly what we needed.
We’ll definitely stay here next time we’re in town.
Friends_and_family Family
2/10
Poor
01 May 2026
Peter
Dirty
Family_with_children
8/10
Excellent
01 May 2026
ROSLYN L
Could have been cleaner
Self
8/10
Excellent
30 Apr 2026
Yun
It’s ok
Self
10/10
Exceptional
28 Apr 2026
Michelle
I loved how clean it was and smelled.I would definitely stay again
Family_with_children
2/10
Poor
28 Apr 2026
William
Our room had bed bugs. My son and I were bit all over our bodies. Please advise how this will be handle?
Friends_and_family Family
2/10
Poor
24 Apr 2026
Hope
Do not stay! The staff was in need of more training.
Friends_and_family Family
10/10
Exceptional
23 Apr 2026
Marc
Great
Partner
10/10
Exceptional
19 Apr 2026
Tawana
The rooms are huge.
8/10
Excellent
14 Apr 2026
Ricardo
N/A
Self
4/10
Poor
14 Apr 2026
Mark
Awful place!! Everything's dated and it has a odor. Should've just paid the extra for a better hotel. Wouldn't step foot back there if i got a free week
10/10
Exceptional
13 Apr 2026
dshai
Decent
Self
2/10
Poor
06 Apr 2026
Charlotte
El cuarto sucio, la bañera tapada, la pintura cayéndose Y aparte con animales en la cama.
6/10
Pleasant
29 Mar 2026
Johanna
Breakfast is ok, air condition in the room not manteined good temperture.Parking its ok. Beds are confortable.
6/10
Pleasant
22 Mar 2026
Nicole
Clean room, pleasant staff. Plenty of parking. Near a few restaurants that are within walking distance. The bed OMG I loved very much. The room was very spacious and clean. Only thing missing from the rooms is a place to cook. Would I stay again, NO! Nothing wrong with the hotel I just prefer something more upscale. For the price it’s a great deal.
Partner
4/10
Poor
20 Mar 2026
Derek
The staff was friendly. The lobby was clean. Got to our room and it wasnt cleaned very well. Crumbs all over the desk, in the chair, crumbs and stains on the couch. The floors werent the cleanest. The beds/bed sheets were clean so we just kind of sucked it up for the night. Also smelled like someone had smoked in the room...
Friends
2/10
Poor
15 Mar 2026
Kathryn
Floor was lifting off the ground and sticky. Nothing was clean. Wouldn’t let us change rooms and it was non-refundable. Awful experience.
Family_with_children
10/10
Exceptional
10 Mar 2026
Antrece
Yes
10/10
Exceptional
08 Mar 2026
Michel
We appreciated the breakfast and the room size and how clean it was
Partner
10/10
Exceptional
08 Mar 2026
Raymere
Good
8/10
Excellent
06 Mar 2026
Brianna
we had a great time!
Partner
8/10
Excellent
06 Mar 2026
Yun
It’s a ok
Self
8/10
Excellent
25 Feb 2026
Vladimir
Everything was great. However the room could’ve been cleaned better.
2/10
Poor
19 Feb 2026
Chelsey
Customer service was great; area was good; room floor was dirty, there were water spots in multiple places on the floor in the room, there appeared to be what seemed like dry blood on our comforter (we noticed our last day there), all the halls seemed like they got dirtier every day, elevators were so old and slow, breakfast was horrible and the coffee was so weak and nasty. We will never stay here again. Do not recommend to anyone.
Partner
8/10
Excellent
17 Feb 2026
Brian
The bed and pillow were very comfortable and clean.
Self
10/10
Exceptional
16 Feb 2026
Jasmine
Clean rooms, helpful staff, great location
Leisure Partner
10/10
Exceptional
15 Feb 2026
michael
Everyone was polite and everything was perfect
2/10
Poor
02 Feb 2026
Jermaine
I got snowed in and they wouldn't even refund me.
8/10
Excellent
30 Jan 2026
Jenny
The room was nice and spacious with cute amenities. The only negative is that the shower/tub area could use some TLC. The shower did not drain well and the tub was chipped and paint was peeling.
Business
10/10
Exceptional
21 Jan 2026
Webster
Bush nah g mfg mfg by gg
8/10
Excellent
18 Jan 2026
Jaclyn
The room was clean and a nice size. The price was good. The staff in the front lobby were nice. Parking was okay. It was full when we arrived. The breakfast was really the only thing that we didn’t enjoy. I wish there would have been a few more options. Overall, it was a nice stay for one night.
Partner
10/10
Exceptional
17 Jan 2026
Cedric
Everything was very well presented with great friendly staff
Business_and_leisure Family_with_children
4/10
Poor
14 Jan 2026
Chiekeya
The first room we were given had roaches. Given the arrival time an events happening in the city, we didn’t have other decent options to book somewhere else. We were given another room; no pests in it, however the towels had very noticeable brown stains. If you’re in a bind, it’s quiet, affordable and somewhat of a decent hotel to stay for a quick overnight.
Leisure Partner
8/10
Excellent
13 Jan 2026
Jason
Yes and they were helpful
Partner
10/10
Exceptional
10 Jan 2026
Lorenzo
Nice staff
Friends_and_family Family
2/10
Poor
08 Jan 2026
Casey
I never stayed in the room and I had protection on my reservation, and they still didn’t refund me. It’s honestly the worst service I’ve had from a 3rd party. Definitely will tell me other associates.
6/10
Pleasant
07 Jan 2026
Olga
There was white stuff all over the couch. The beds were comfy and the blankets and bedding were cleaned.
8/10
Excellent
06 Jan 2026
jennifer
I was worried about the hotel after reading the reveiws, but am happy to report that our room was clean, no bugs were ever seen, and our car was safe and not broken into. The staff were nice and helpful when needed. The hotel could use a bit of a refresh - elevators and halls were a bit beat up, but the room was nice and for the cost, all was well.
Leisure Family
6/10
Pleasant
02 Jan 2026
Deborah K
The floor was dirty in the room towel was left from someone else in bathroom hallway smell like weed all the time. Staff was nice
Leisure Family
6/10
Pleasant
28 Dec 2025
Jon
Limited food availability, no coffee.
Friends_and_family Family
8/10
Excellent
20 Dec 2025
omar
.
Business
2/10
Poor
15 Dec 2025
Joshua
Everything was great but shower had no warm
water. Took a cold shower.
Business_and_leisure Self
8/10
Excellent
12 Dec 2025
Claudia
Good customer service, clean room
Friends_and_family Friends
10/10
Exceptional
10 Dec 2025
Charlotte
Clean room
Business
6/10
Pleasant
29 Nov 2025
Manueltruthjaime
room was nice clean but water was cold and shower needed work
10/10
Exceptional
28 Nov 2025
Tyler
Great
Business Self
10/10
Exceptional
27 Nov 2025
Susan
Clean room. Helpful staff.
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Ruth Jania
Very clean
Leisure
10/10
Exceptional
24 Nov 2025
Teresa
Staff
4/10
Poor
23 Nov 2025
Antoine
Bathroom was dirty
Business
6/10
Pleasant
23 Nov 2025
Chaunai
We could tell that the bathroom wasn’t throughly cleaned, there was a contact lens on the door frame of the bathroom. No idea how long it’s been there and I’m willing to bet it’s still there
Leisure Partner
8/10
Excellent
22 Nov 2025
natalie
I was there for more than 3 days and this was my second time being there. I decided to return to this particular hotel because of the friendliness,cleanliness and convenience of it.
Leisure Family
8/10
Excellent
14 Nov 2025
Nicole
Very clean room, easy to check-in, friendly and polite staff. Only issues were door lock wouldn’t/couldn't extend (lock wouldn’t line up with door facing) and no ice machine on floor (2nd floor). Breakfast was decent, nothing fancy, but better than no breakfast at all.
Friends_and_family Family
2/10
Poor
12 Nov 2025
Ki'arra Reign
My experience was disappointing
10/10
Exceptional
08 Nov 2025
Ismael
The staff were very friendly, convenient location, felt safe, free parking, great breakfast offerings.
10/10
Exceptional
07 Nov 2025
Peter
Great stay! The rooms exceeded expectations - impeccably clean and beautifully updated. While the hallways could use a refresh, the attention to detail in the rooms really shone through. Would definitely recommend!
Business Self
10/10
Exceptional
02 Nov 2025
Tiara
Yes everything was excellent and my expectations!
Leisure Partner
2/10
Poor
21 Oct 2025
Miguel
The hallway smells, someone’s car got broken into, and stains on bedding and couch.
No housekeeping was done during the stay.
Business_and_leisure Self
6/10
Pleasant
19 Oct 2025
John
The TV did not respond at all to its remote. Lights appeared on the remote, so the batteries weren't dead. When I tried to call the front desk, I found that the room phone was dead. The person at the front desk did give us a different room, which was fine. We had a very nice stay in the 2nd room.
Partner
6/10
Pleasant
18 Oct 2025
Marcy
Pros location and staff. Cons small roaches in the bathroom and outdated.
Leisure Family_with_children
10/10
Exceptional
17 Oct 2025
Jerzy
Overall very positive experience
10/10
Exceptional
08 Oct 2025
keith
Clean room
Business Self
10/10
Exceptional
06 Oct 2025
Camille
Room was clean and bed was comfy. No issues!
Friends_and_family Friends
6/10
Pleasant
05 Oct 2025
michael
The floor was not clean in the room! Our feet got dirty and that is scary. On Sunday, the breakfast was not ready until after 6:15.
Friends_and_family Family
8/10
Excellent
04 Oct 2025
Carlos
It was great need to update the deposit when you book thru Expedia. It show a deposit of $100 and when you get there they charge you $250 deposit
Leisure Self
10/10
Exceptional
02 Oct 2025
Jadaka
I have stayed at this establishment several times and I enjoy my experience every time.
Leisure
6/10
Pleasant
28 Sep 2025
Nicole
Nice people and good location
Business_and_leisure

Location & surroundings

Comfort Suites Northlake
7315 Smith Corners Blvd, Charlotte, United States

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Comfort Suites Northlake

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