Fairfield Inn Charlotte Northlake

4/10

Poor

11 Feb 2026

Christopher

Place looked good from the outside. Inside the room was okay. Construction was occurring on third floor - a lot of workers coming and going and noise in the morning. TV didn’t work at all. Breakfast was extremely basic (microwaved jimmy dean sandwiches in a warmer tray and microwaved turkey sausage patties only hot food). Staff was nice, coffee was decent.

Business Self

8/10

Excellent

05 Feb 2026

Yun

Good

Business Self

6/10

Pleasant

07 Jan 2026

Candice

This location is currently being remodeled, and the remodel was necessary. However, it is taking longer to remodel than it probably should. The hotel is extremely dated and reeks of cigarette smoke. The manager was extremely professional and very accommodating. Once the remodel is done, I will stay there.

8/10

Excellent

04 Jan 2026

Dominic Joshua

TV box was kinda weird and wouldn't allow my own connection, but it's not that big of a deal. Still great and enjoyed every breakfast I had and staff were friendly and helpful.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Carla

Beds were super comfy, lovely offering of shampoo/ conditioner and body wash in the showers, hot water, quiet, dark and spacious rooms. Excellent full hot breakfast with eggs, sausage, waffles and yoghurt topping station! Highly recommend this place!

Friends_and_family Family

6/10

Pleasant

12 Dec 2025

Douglas

Room had many stains and maintenance needs.

Partner

8/10

Excellent

10 Dec 2025

Arthur

limited

8/10

Excellent

10 Dec 2025

Yun

Good

Business Self

10/10

Exceptional

01 Dec 2025

Christopher

Great place to stay!

Business Self

8/10

Excellent

30 Nov 2025

Lorenzo

Good customer service

8/10

Excellent

29 Nov 2025

Kim

Yes the housekeeping staff was courteous. Yes the room was very clean. When I got in the room there were no trash can liners for trash cans. No microwave was told by staff at desk not all rooms have microwave.

Leisure Self

8/10

Excellent

28 Nov 2025

Benjamin

room was good

4/10

Poor

21 Nov 2025

KYLE

It was a alright place, but the fridge never got cold and the manager said he would get it fixed and never did. There was quite a bit of black mold in the bathroom.

Business Self

4/10

Poor

18 Nov 2025

Keionda

I got there at 2ish in the morning, first the guy told me one price then charged my card another price, second get to the room the refrigerator was not getting cold the knob to turn it was broken, something had fallen down into the shower, so called the front desk he said come get another room, changed rooms only to go get in that room and couldn’t he had said the battery was dead

8/10

Excellent

14 Nov 2025

Yun

Good

Business Self

2/10

Poor

07 Nov 2025

ryan

My biggest issue is cleanliness. Not only did the hotel failed to clean the room from the person that was previously there i.e. washcloths still in the bathroom and on the floor… I stayed for two nights in my room wasn’t touched the entire time. The amenities and everything else was fine… But in hotels cleanliness is next to godliness.

Self

10/10

Exceptional

06 Nov 2025

Marc

Everything was A-1

Leisure Self

6/10

Pleasant

27 Oct 2025

Christine

There was a dirty wash cloth in our tub when we got into our room. There were no juice options today. All were out. So you could have coffee or water for breakfast.

8/10

Excellent

26 Oct 2025

Phyllis

Close to renaissance Festival

Leisure Family

8/10

Excellent

15 Oct 2025

Yun

Good

Business Self

2/10

Poor

14 Oct 2025

Pamela

When we checked in, the hotel did not have the room we had reserved for us and forced us to purchase a second room in order to accommodate our party, no discount, nothing but an apology and I can’t help you in any other way. I will not recommend this hotel.

Leisure Family

2/10

Poor

14 Oct 2025

brittany

The room was decent but very run down. It smelled like burnt rubber and urine in the bathroom

Partner

4/10

Poor

12 Oct 2025

Derek

If you're OK with spiders and ants, thumbs up

Very dated bathroom, not completely clean from prior guests. Multiple Spiders and ants (alive)

Business

6/10

Pleasant

27 Sep 2025

Laura

Room smelled musty and there was mold all over the window. There was a greasy film on the door. Very loud staff or guests around midnight.
Would not recommend at all.

Leisure

2/10

Poor

27 Sep 2025

Douglas

Called ahead that we will be very late and arrived at 3:00 am and no one was here. Waited 15 minutes but no one came. No manager, no room.

Friends_and_family Family

6/10

Pleasant

24 Sep 2025

Mary

Has been updated but not thoroughly. Poor paint job on ceiling in 124, peeling paint on door in bathroom and all carton milk expired in breakfast room.

Business Friends

6/10

Pleasant

22 Sep 2025

Nicole

There was no hot water in room. The room smelled of mildew. The beds were okay.

Leisure Family_with_children

4/10

Poor

18 Sep 2025

Jessica

I was surprised in the condition this hotel was in . Seems to be an older Marriott . It's noise , due to it being off the high close to an intersection . The bed was comfortable , room clean . I'm not sure if the was a leak of some kind but looks like water messed the paint up on the wall . The fire alarm went off at 9:59 am the morning of my check out .

Friends_and_family Friends

8/10

Excellent

09 Sep 2025

Georgia

Very comfortable, quality stay.

6/10

Pleasant

07 Sep 2025

Ashley

It was not the cleanest of properties, and the hotel was full of marijuana smoke. It was so bad you could taste it. The room had a lot of hairs in it and was dusty and smelled moldy. The exterior doors to the hotel and the parking lot were propped open by various objects, which made it feel unsafe. At least one towel smelled very moldy as well. The front desk person was very kind and helpful, though, and the property is in a good location, but I would absolutely stay somewhere different next time. Read the Google reviews for more customer experiences.

Leisure Family

10/10

Exceptional

06 Sep 2025

Jenna

Very nice for the price! Breakfast was good.

Leisure Partner

4/10

Poor

03 Sep 2025

Waleska

Not pet friendly, bathroom needs updating

Leisure Pet

10/10

Exceptional

24 Aug 2025

Christine

J

Leisure

2/10

Poor

11 Aug 2025

Shelley

False advertisement! The pool was a joke.
The rooms smells and the manager had to take me to three different rooms, I accepted because I was tired.
The mattress feels worn out
The young lady with the long dreads on her head was the only person that was not nice bad attitude for the front desk.

Business Self

10/10

Exceptional

11 Aug 2025

Fiodar

I was really surprised...lol, this nice hotel , pool , breakfast, thank you!!!

8/10

Excellent

03 Aug 2025

Kerri

Decent but nothing to write home about

The hotel is small and relatively quiet. I didn't hear other guests when I was in my room, which was nice. The couch and shower were gross looking and dingy. It could've been stains that couldn't come out, but it looked terrible and we didn't want to sit on the couch. The beds were comfortable. The breakfast wasn't great. They had microwaved breakfast sandwiches that were not very good, especially if you don’t eat biscuits or cheese. Waffles were great. It was conveniently located. Overall, it was fine. The price was a little high.

6/10

Pleasant

03 Aug 2025

Cristi

Smelled and felt very damp, everything was musty. The room next to us had the door propped open the whole time, which was weird. Was just a quick stop over for us but I’d recommend staying somewhere else.

Leisure Family_with_children

6/10

Pleasant

26 Jul 2025

Candace

The room smelled like wet carpet. The hotel was not very clean. There were drink rings on the table from the previous guest. Upon flushing the toilet at 9 PM, it didn’t flush. I tried again and it overflowed. The. 10 minutes later had almost no water in it. Breakfast was not excellent. The air conditioning unit ran all night. I finally had to turn it off at 4 AM to attempt to get some kind of sleep.

Self

10/10

Exceptional

18 Jul 2025

Joseph

Safe place for an employee to stay.

Business Self

8/10

Excellent

16 Jul 2025

Dionna

I enjoyed my stay during business travel. The check in staff was very pleasant and professional. I did not like my tv turned off the channels and went to the Marriott ads.

I was up preparing for a work
Presentation and had to use my
Cell phone to watch tv or movies to get me through the night.

Business

10/10

Exceptional

14 Jul 2025

Ricky

Great stay

They did ask for $ 20.00 extra on credit card. In case of damage. Redeem after stay.. Did not care for request..

Partner

10/10

Exceptional

13 Jul 2025

Mary

It was a pleasant stay

Leisure Partner

10/10

Exceptional

12 Jul 2025

Danielle

Review

The beds were good, pillows were great, but the best part was by far the breakfast. Definitely well done and the staff was amazing also. If I’m back here this is where I’ll stay

Friends_and_family Friends

4/10

Poor

12 Jul 2025

Verified traveler

Not a great experience

The room smelled musty and the air condition did not stay on. The room remained humid throughout the night. The breakfast food was nearly inedible and the dining area felt unconditioned.

Business

10/10

Exceptional

29 Jun 2025

ROSEMARY

Very nice place very clean and safe.

Leisure Family

4/10

Poor

28 Jun 2025

John

This property is starting to show some signs of wearing down. The property itself is in ok condition. Unfortunately, it appears to be lacking some maintenance budgeting.

Our room had clean towels and sheets, which is the bare minimum you’d expect. There was pee on the floor in the bathroom that we used a towel to clean up. As a side note, the beds were not overly comfortable.

It was not a bad experience overall and the staff is outstanding. We just won’t be going back because the little things added up for us.

Leisure Family

8/10

Excellent

23 Jun 2025

Mykyta

The room is clean , breakfast is not very good.

8/10

Excellent

22 Jun 2025

Andrea

Clean, rooms nice and stash excellent

Leisure Family

8/10

Excellent

18 Jun 2025

Fatoumata

had a generally good stay at the Fairfield by Marriott in Charlotte. The staff was friendly and check-in was smooth. However, the room could have been cleaner. There was a noticeable stain and a tear on the curtain, and each time I entered the room, there was a strange lingering odor. These issues didn’t ruin my stay, but they definitely stood out. With a bit more attention to cleanliness, this could have been a great experience.

Leisure Family

2/10

Poor

17 Jun 2025

Bnisha

They do not clean room every day had to go ask for towels every night and the pool was close the kids was upset about not able to swim

Leisure Family_with_children

2/10

Poor

17 Jun 2025

Mary

The property was very old and run down. There was a big hole in my curtains, a black stain in the tub. The sheets were old and thin. The elevator entrance a had a wood tacked down on it. You kept tripping on the wood. It was a really bad experience for a Marriott hotel. The worst I’ve had

8/10

Excellent

15 Jun 2025

Brian

Clean hotel. Nice staff. Nice area. Only issue was the loud speeding traffic all night long on the highway. But not hotels fault so if you are a light sleeper it will keep you up. Otherwise it’s was a good stay

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

George

The respect

10/10

Exceptional

02 Jun 2025

Michael

The room was a little run down. The pool wasn't open and the area wasn't clean.

Friends_and_family Family

2/10

Poor

02 Jun 2025

Brian

The exterior appearance of the hotel and the area around the hotel were nice but the room was very dumpy and in serious need of a remodel. The carpeting was torn up, the tub was stained as were the walls. All in all it was probably the worst Fairfield Inn I have stayed in. I expected much better from this chain.

Leisure Self

8/10

Excellent

31 May 2025

Jonathan

Good location bathroom could have been updated the bathtub stains made it look dirty

Leisure Friends

10/10

Exceptional

31 May 2025

Noah

Property was great for the price. Rooms were clean, breakfast was Included (average hotel breakfast), and staff was kind. The hotel does need updating, but for the price that can be overlooked. Only 15 minutes away from charlotte motor speedway.

Leisure Partner

10/10

Exceptional

30 May 2025

Verified traveler

Kind, friendly staff! Breakfast was well prepared and clean!! I would definitely stay there again!

Leisure Partner

2/10

Poor

26 May 2025

Kendra

Really run down. Excellent service but the hotel is not very nice. Did not even stay one night.

6/10

Pleasant

07 May 2025

Freddie

The staff was pleasant. However, the smell in the hallways was damp and slight mildewy.

Business_and_leisure

4/10

Poor

05 May 2025

stephen

not so nice Fairfield inn

The pillows very worn out, looked like small blood stains on bathroom door, bathtub/shower heavily stained/old, maid walked in room with my do not disturb sign hanging on the door.

Business

6/10

Pleasant

04 May 2025

Britni

The staff was really friendly, but the property needs to be renovated (both room and common areas).

8/10

Excellent

01 May 2025

Joseph

Room is dirty and run down. Chair in room should go out to the curb. Thankfully the price was low compared to others and the location is handy to hwy 77.

Leisure Partner

4/10

Poor

19 Apr 2025

Tristan

Mutiple room doors were busted open up and down the hall with active signage to double lock doors for safety.

6/10

Pleasant

16 Apr 2025

Sarrah

Definitely an older property in need of renovation. The room was small with little space to put our things for a 5 night stay and no microwave.

Leisure Partner

6/10

Pleasant

16 Apr 2025

Charles

Just an average hotel. For coffee in the morning no regular sugar no Mike or cream so drank it black. My biggest complaint is with my bill, reserved thru Expedia on line. I reserved room for 4 nights $410 but at checkout hotel charged my credit card $500 but my invoice only says $410. Someone put $90 in there pocket. This place appears to commit fraud by overcharging their patrons with the overcharge not appearing on the bill. Very disappointing will not stay here again.

Business

8/10

Excellent

14 Apr 2025

Tonya

Breakfast could have been better. There was no regular sugar, only Splenda. The food presentation was not good at all. The turkey sausage tasted like rubber the fried eggs wirh pepper looked atrocious!

Leisure Family

4/10

Poor

11 Apr 2025

James

I like the Continental breakfast and the area is very convenient to nice restaurants, shopping, etc. The actual hotel looks like it needs some renovations. Some of the rooms had broken doors meaning some of the rooms weren't secured, the hallways had a not so pleasant scent. The staff was cool.

4/10

Poor

07 Apr 2025

Verified traveler

Not what it was expected

Room did not have sofa as it was advertised. Carpet had a bad odor, tub was dirty and it was hard to fall sleep due to closeness to ice machine.

8/10

Excellent

07 Apr 2025

Cecil Edward

Fairfield Inn General manager

Have been staying at this facility twice a year for years (15) some up stays some down stays. The outside of facility continues to decline in maintenance and cleanliness trash cigarette butts and other items in shrubbery etc. Lived in vehicles (2) have been in rear parking area for at least (3) years .Outside smoking area 10 feet from entrance door always a mess. Employees friendly and helpful if you can ever find one. Seems to be only a front desk Employee on duty most weekend's. Dining area is kept clean and is a miss on items provided. Any package items are old and dried out , facility had a great dining area employee for about 18 months but was replaced with different employees who were there for the (job) $ only with no idea what customer service meant. Think a disguised regional General Manager should spend at least a Thursday through Sunday stay and observe facility operations.

Friends_and_family Friends

10/10

Exceptional

07 Apr 2025

Dawn

Clean

Leisure Friends

2/10

Poor

06 Apr 2025

Irene

Walls was filthy, and curtains. Smelled like seward.

Leisure

2/10

Poor

23 Mar 2025

Lisa

We reserved a room for 5 people. 2 queens and a pull out and when we got there they told us they only had a 2 queen no other option. One of us had to sleep on the floor with no price reduction. We were also told breakfast was from 6A-10A we got there at 9:20 and there was no food it was all gone and the lady told us breakfast was over at 9:30. No offer of yogurt or anything.

Leisure Family

2/10

Poor

10 Mar 2025

Verified traveler

Not clean at all

Self

10/10

Exceptional

02 Mar 2025

Diana

.

Self

4/10

Poor

02 Mar 2025

Sharon

Sooo Disappointed

If i wanted to stay at a Motel 8 type hotel for $60 I would have. I paid $137 (includes tax) for a $60 room. Curtains were torn and stained, tub drained so slow that if you took a shower too long the tub would overflow. Corners, walls and door in bathroom were filthy. The front desk employee said they were aware of the problems from previous customers. This is my first time ever writing a bad review. They say you get what you pay for but I got ripped off. Sooooo disappointed ☹️ Please adjust the cost for the room or make the room better.

Friends_and_family Family

4/10

Poor

23 Feb 2025

Oswaldo

Hotel needs a mayor remodeling. Bed sheets were dirty at arrival. Bathroom tubs are clogged and not so clean. Breakfast needs a huge improvement (two days without coffee). Carpets are filthy enough to stain your socks. Hallways always smells like weed. Staff were extremely helpful and friendly.

Leisure Partner

8/10

Excellent

16 Feb 2025

Rebecca

Remote control/Tv issues

Leisure Self

10/10

Exceptional

11 Feb 2025

Chelsea

Great experience. Front desk associate was helpful and nice!

Leisure Family_with_children

8/10

Excellent

23 Jan 2025

Gary

NICE breakfast

10/10

Exceptional

06 Jan 2025

Crystal

I enjoyed my stay

Business_and_leisure Family_with_children

6/10

Pleasant

05 Jan 2025

Jenny

Great location. The staff was fine. However, the room was not clean at all, and I would not stay there again based on the cleanliness alone.

Leisure Family

2/10

Poor

01 Jan 2025

McKenna Anne

Our room was very musty, dirty, and the bathroom ceiling was covered in black mold.

The noise from outside and in the hallway was very loud on our room.

We had to leave the hotel early.

Would not recommend.

Business_and_leisure Partner

6/10

Pleasant

30 Dec 2024

James T

We had to change rooms because the first one was too dirty

Leisure Family

4/10

Poor

30 Dec 2024

Mary Anne

Good location near interstate & shopping. Breakfast was not great. The delivery truck didn't show up, so no more eggs. Juice dispenser didn't work. An employee had taken the key to the milk case home, so no milk was available. Ran out of coffee cups. Back door handle was missing, so couldn't use the rear door. Room smelled bad. Baseboards in bathroom were dirty.

Leisure Family

10/10

Exceptional

28 Dec 2024

kendall chappie

Nice

Business Self

10/10

Exceptional

24 Dec 2024

marquis

Good stay

6/10

Pleasant

23 Dec 2024

Yolanda

Poorly kept rooms. Bathroom was dark in the tub, curtains, ceiling was stained, rusted tubs, just a bad room for anyone. They did change our room to anything better than that.

Friends_and_family Family

10/10

Exceptional

16 Dec 2024

Tomika

Very clean and friendly staff

Friends_and_family Family

2/10

Poor

03 Dec 2024

Raeven

Terrible experience

4/10

Poor

30 Nov 2024

THOMAS

The bed had one flimsy sheet on it so we were cold. The windows are thin so the highway noise was loud. The curtains did not block out the outside lighting so the room was not dark enough for sleeping well.

Leisure Partner

6/10

Pleasant

29 Nov 2024

COLIN

shower was dirty and lots of noise after 11PM

Leisure Friends

6/10

Pleasant

25 Nov 2024

Laura

Stayed here for a panthers game. I didn’t read the reviews since it was a Marriott hotel but should have. I always stay in Marriotts and travel several times a year this was by far the worst. Customer service was the only good thing about this hotel.
The elevators had lots of stains. Opened the door to the room and got hit with an awful smell. Guess they tried to spray something to make the room smell good, but it didn’t work. The heat/AC did not work. The shower leaked. The amount of weed smell was atrocious. I know next time to stay at the courtyard around the corner.

Friends_and_family Family

6/10

Pleasant

22 Nov 2024

Jill

The hotel was good. The bathroom was not the cleanest, the floor was so sticky and gross. There was no hand soap had to use body wash to wash our hands. Everyone was friendly and willing to help. I probably would not choose this hotel again but it was a okay place to stay.

Leisure Family

10/10

Exceptional

20 Nov 2024

Don

Outstanding place to stay

Business Pet

6/10

Pleasant

20 Nov 2024

Kie

This hotel is in need of a serious upgrade. Marriott would not be pleased.

Leisure Partner

4/10

Poor

17 Nov 2024

Hariswar

The hotel was dirty. The breakfast was horrible. The staff didn't have the key to open the fridge where milk and yogurt for the breakfast are kept. So there was no milk available for cereal. The coffee tasted more like water than coffee. I wouldn't stay there again.

Leisure Family_with_children

10/10

Exceptional

12 Nov 2024

Todd

Everything was perfect . Staff was extremely friendly and helpful

Partner

6/10

Pleasant

11 Nov 2024

Barbara Hernandez

Humidity Smell

The room smelled of bad humidity every time we walked in we kept spraying Lysol however the nasty smell never went away. Not sure if they need to change AC air filter

Friends_and_family Family

8/10

Excellent

04 Nov 2024

Janet

Very nice hotel. Would have been nice to have a little bit larger breakfast area for the size of the hotel. When you offer 1 toaster and 1 waffle maker in a hotel that was sold out so breakfast is busy, it made it hard to enjoy having what I usually like to have because of wait times for those two appliances. The elevator could have used some cleaning and improvement. Other than that, our stay was great!

Partner