Americas Best Value Inn Concord Nc

United States , Concord - NC
Concord, 15 Transit Court Nw
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100 reviews shown

10/10

Exceptional

09 Jul 2022

Tamre

Gorgeous view friendly staff.

Leisure Family

10/10

Exceptional

09 Apr 2022

Sharon

Everything was great.

Leisure Partner

4/10

Poor

19 Jan 2022

Jennifer

Dissatisfaction

There was absolutely no maid service had to deal with it own trash. No breakfast which they said we would have. Electricity was not good. Couldn't plug more than 1 thing in at a time. And the stairs were covered in ice and snow. Someone fell down stairs and they didn't care said they couldn't do anything about the snow and ice. Had to go get our own towels. There was no iron. The toilet rocks when you sat on it.

Friends_and_family Family

10/10

Exceptional

17 Dec 2021

Rob

For an economy motel, they have a surprising range of amenities. From a large fridge and microwave to a balcony, pool, and bbq grills and picnics tables, they rival higher star class hotels. The driveway entering the motel is a bit confusing and has several large potholes. Be alert for those.

Business Self

10/10

Exceptional

28 Nov 2021

david

clean and friendly

Leisure Family

10/10

Exceptional

18 Nov 2021

Donald

Clean Comfortable older motel. We enjoyed our stay.

Partner

6/10

Pleasant

15 Nov 2021

Chelsey

Bed was comfortable. Interesting that the room had a back porch. Our shower didn't drain well though. We also didn't have a fridge (but that was explained on check in).

Leisure Partner

2/10

Poor

31 Oct 2021

Tim

Room stunk, sheets were dirty. Paid $150 for one night asked for a non smoking room. When we opened the door room wreaked of smoke. Water stain o the ceiling. Room was horrible

Leisure Partner

10/10

Exceptional

29 Oct 2021

Somie

Clean, safe, quiet place to stay for a shower and bed. Good deal if you’re looking for somewhere affordable near Asheville. Nice staff at front desk.

Leisure Partner

8/10

Excellent

04 Oct 2021

Jonathan L

Good place

very clean, comfortable, good shower. Reasonable price compared to Asheville. Minimal breakfast, but Waffle House nearby. Would stay here again

Partner

6/10

Pleasant

29 Sep 2021

Edward D

the desk worker was very rude,

Leisure Self

2/10

Poor

24 Aug 2021

Mariana

Save your money and stay somewhere else. We didn't even stay there, because when we tried to check-in, she said that the room I reserved was taken. There was literally no one there. The place itself was behind a restaurant that is shut down and in the back where it was \"shady\" looking. The place smelled odd, and the breakfast area was a joke. There were little animal statues outside in the grass that just looked horrifying. Do not stay here, we are so glad that we didn't.

Business_and_leisure Partner

6/10

Pleasant

15 Aug 2021

Verified traveler

Convenient too town and highway. Floor rug was a bit yucky. Slightly better and slightly more expensive than Motel 6.

Leisure Partner

2/10

Poor

07 Aug 2021

Verified traveler

The outside of the property is dirty, old, and falling apart. It looks like the start of a horror movie. the staff aka the women who LIVES in the office was rude. we accidentally booked a smoking room. My husband called 3 times to make sure it was switched to nonsmoking. When I got there she still had it in the computer as smoking. Interior of the rooms was fine but felt like i needed to update my shots to go up the stairs to get to it. So gross

Leisure Family

8/10

Excellent

27 Jul 2021

Bennie

Nice stay in Canton

Overall a nice stay in Canton but I had to put a wedge under the toilet to keep it from wobbling.

Friends_and_family Family

2/10

Poor

24 Jul 2021

rachel

Bugs on the floor and blood on the walls

Business

10/10

Exceptional

24 Jul 2021

Verified traveler

The back door veiw is gorgeous with the pool infront of the mountain its very quite and peaceful

Leisure Family

2/10

Poor

18 Jul 2021

Verified traveler

This is a horrible hotel. Not worth what I paid. Should have cost $30.00 dollars night, not $112.00. Do not stay here!!! When i looked at the photos on the website, they had to be from 10 or more years ago. The place is in need of serious upkeep. In the bathroom above the shower, there was black mold on the ceiling. There was one electrical oulet that clearly had been overheated and was burnt around the plug-in. There was a couple of orher electrical outlets that the covers were missing and wires were exposed. When i pickup up the TV snd cable box buttons to turn the TV on, all of the batteries were missing and there were no backs to either set of buttons. The lights switches were broken and there were even lightbul

10/10

Exceptional

12 Jul 2021

Randy

Highly recommend

Forced off the highway by car trouble, this manager was understanding and gave us a really clean and pleasant room at an extremely reasonable rate. Very kind staff and a really nice place to stay!

Friends_and_family Family

4/10

Poor

08 Jul 2021

Catherine

Overpriced and not kept up

The pool closed and coveted in july. Many areas to play but nothing set up and most broken. Lawn long and although pretty to look at full of holes and ruts so not good for kids to run on!
Breakfast was old cereal almost gone and outdated yogurt so not good at all. There was a waffle maker so that may have been ok.

2/10

Poor

01 Jul 2021

Verified traveler

The outside exterior was aweful their website is a joke. This place was aweful would not recommend………

Leisure Family

2/10

Poor

08 Jun 2021

Jason

It was awful not good at all.

Friends_and_family Family

10/10

Exceptional

04 Jun 2021

Josef

We Will Be back

Nice location - great staff - - - room was clean and tidy.

Back field was great too - - -

Friends_and_family Family

8/10

Excellent

17 May 2021

Rose

just use caution....

I mean its ok. Would i stay here again? Maybe if NOTHING is available. The view and the quietness made it worth it. As well as the lovation to everything. The room needs an update BAD! Hole in walls, the door looked like it had been kicked in, beds are hard, drainage sucked in sink and tub, bathroom vent had a hole in it. Rooms need more attention.

Partner

6/10

Pleasant

10 Apr 2021

Sarah

Would stay again-Dog friendly

The staff was really helpful in finding dog friendly dining. Ground floor had a little patio that went straight onto the lawn. was useful for walking your dog. Rooms were clean and comfortable, but in need of updating. Our room had a hole in the carpet and the bathroom fan was extremely noisy. There was no way to turn it off since the light was on the same switch.

Partner

10/10

Exceptional

13 Mar 2021

Ana M.

Very good

Everything just as described

10/10

Exceptional

01 Mar 2021

Marilda A.

Clean

The place is so clean and organized. We enjoyed our stay!

6/10

Pleasant

25 Feb 2021

Verified traveler

Inexpensive and functional, but not not quite the Ritz. The property could use some TLC in many areas. The people were friendly. The noise from I-40 is pretty bad, so take earplugs. Not terrible for a quick overnight stay.

Leisure Self

2/10

Poor

29 Dec 2020

Kevin

Reservations made ahead online. Upon arrival the room had been given away. A less quality room was substituted at same cost. Then was told I needed to pay additional charges for pet deposit that was not mentioned in the reservation made online as well. Food all over the room and dirty in a covid 19 timeframe

Friends_and_family Pet

2/10

Poor

28 Dec 2020

Verified traveler

Did a last minute reservation on Orbitz on the road since the interstate closed due to an accident during a snowstorm. Booked a non-smoking king bed room. The room we were given reeked of cigarette smoke and had two full sized beds. The toilet seat was sitting on the floor next to the toilet and there was a big hole in the wall. Fortunately, got notification that the interstate had opened back up so we go out of there. Would rather sleep in my car.

Friends_and_family Partner

10/10

Exceptional

22 Nov 2020

Timothy

America's Best is the Best!

Completely, 100% satisfied with everything... especially service!
This was a business trip, as we came to town to perform a music show. After the show, a family member became ill and had to go to hospital. So an overnight stay developed into multiple days.
I must say that Candy was phenominal and went above & beyond in making sure we had anything we needed!
...Thank you Candy! Thank you America's Best!...We definitely plan to stay here upon our return and strongly encourage others to stay here also!!!

Business

4/10

Poor

24 Oct 2020

Traveler

This hotel is very run down and dirty and not worth the cost that they charge.

Business Family_with_children

4/10

Poor

24 Oct 2020

Kim

Black mold on bathroom ceiling. Torn carpet. Worn out furniture. Burn holes in sheets. Sorry pillows. Had to ask for ice bucket. No vending machines. Old brown bananas in checking room. No admittance to check in room or fresh coffee at 8 am. Litter everywhere. No trash receptacles outside. One ply bath tissue. Sorry coffee pods in room in addition to terrible water. Will never stay here again.

Friends_and_family Family

6/10

Pleasant

16 Oct 2020

For the price, this motel is ok. It's clean and convenient. There is some deferred maintenance like; no cover on bathroom vent, no battery in smoke detector, and a loose tile on the floor.

Leisure

10/10

Exceptional

09 Sep 2020

Verified traveler

Very pleased. Great price for a comfortable stay. Comfortable beds. Convenient location!

Leisure Pet

2/10

Poor

24 Aug 2020

Judy

Older hotel in not a nice area. Would not use again.

Leisure Partner

4/10

Poor

17 Aug 2020

Verified traveler

The clerk at check was extremely rude, taking our credit card but not telling use where our room was nor the internet password. She used as few words as possible. On Saturday morning the maids came to clean at 8:45. When I asked if they could back in 15 minutes as we would be leaving soon, they told me \"no\". They gave me extra towels but did not take the trash or clean. On both nights the man in the room above us was stomping around his room at all hours. He had bags of trash on his back porch. The one positive was the check-out clerk who was friendly and listened to my concerns.

Partner

6/10

Pleasant

15 Aug 2020

Kimberly

Disappointed

This was a last minute reservation when my husband and i decided to head to the mountains a day early. The check in clerk was not friendly at all and acted like we bothered her. The room was simi clean. The TV was busted and not working and the chair was so stained that it needed to be thrown out. Would not recommend this place

Partner

6/10

Pleasant

03 Aug 2020

Julie

Clerk was rude at check in. Pet friendly but didn't want pets in the rooms. Roof was leaking on the bed. Items left in refrigerator from prior guests.

Business

6/10

Pleasant

14 Mar 2020

Karen

Very clean and bed was comfortable. Restaurant next door and food was good.

Leisure Partner

8/10

Excellent

12 Feb 2020

Verified traveler

I was pleasantly surprised with our clean room. It was better than I’d expected. Breakfast could be improved, sparse options there. I’d stay here again if traveling through & bring my own breakfast! ; )

Leisure Family_with_children

2/10

Poor

25 Jan 2020

Albie

Friendly night staff but the rooms have some issues. The tub drains very slow. The toilet moves considerably. The sheets appear to have what seems like blood stains and the beds have bugs crawling all over them. I'm glad I'm in a room with two beds but I still can't sleep because I'm still worried about the bugs..... During check out no one was there to check me out even after I rang the bell several times so I decided to call by phone and a lady answered and I told her I was waiting to get checked out. Then she comes out from the back with her face all swollen because apparently she was sleeping. Btw I have pictures and a video of the bugs on the bed.

Business Self

4/10

Poor

28 Dec 2019

pati

the staff was very accommodating but showed little concern about the broken towel bar

Friends_and_family Family

2/10

Poor

14 Dec 2019

Cathy

The room was in poor condition needed repair, the towels were terribly Stained, but they brung cleaner towels to the room. I like the idea that its right off the highway and easy access to continue on your journey.. Breakfast items was everything dry and cold.. horrible! The price for the room was great if its just a pit stop and go.. One night was too much! 🙁

Friends_and_family Friends

10/10

Exceptional

07 Dec 2019

Verified traveler

Nice comfortable room for over night stay. Excellent price.

Leisure

2/10

Poor

30 Nov 2019

Verified traveler

This was just awful, nothing worked in our room, bathroom door didnt close, tv didn't work, breaker tripped, hair dryer broken awfully dirty, and the owner's was absolutely horrible! And thats be nice.

Friends_and_family Family

8/10

Excellent

04 Nov 2019

Mike

Property and room was very clean. Just had to ask front desk for an iron and ironing board.

Business_and_leisure Self

2/10

Poor

25 Oct 2019

Verified traveler

Mold in bathroom. Very few breakfast items. No one would come to the front desk to replenish the breakfast supplies.

Leisure

6/10

Pleasant

17 Oct 2019

Verified traveler

Pool and scenery were beautiful. Beds were comfortable. Looks like they are trying to update the rooms. Very basic cheap place.

Leisure Family

6/10

Pleasant

18 Aug 2019

Kathleen

Okay - average for that area I guess

Hotel was okay. The lobby looked terrible, but the room was decent. The breakfast was very small, probably because the lobby is so small.

Family

8/10

Excellent

17 Aug 2019

Verified traveler

Great service, concerns about condition and rates

The manager was very friendly and helpful and the room was clean. TV was a little wonky (picture was too big for the screen; it probably needed to be calibrated) and there was a large hole in the drywall. The room was really warm when I arrived and the air conditioner took forever to get the temperature down. I did appreciate how private the balcony was and how quiet the area was.

All in all, the rates here are too high for the condition of the hotel. $75 (that's with a discount) doesn't seem appropriate for a room that isn't half the quality of a $150 room. If the price came down to something like $40–$60 per night, I'd stay here again for the excellent service.

Friends

2/10

Poor

15 Aug 2019

Verified traveler

Called front desk about a repair job and they ignored me.

Business Self

4/10

Poor

11 Aug 2019

Verified traveler

Breakfast was late. Towels were old. coffemaker had no place to plug it in.

Leisure Family

10/10

Exceptional

31 Jul 2019

Verified traveler

Don't judge a book by it's cover! When we first arrived it looked a little scary and I was hesitant about staying there. I decided to check in anyway since I had already paid and was very pleasantly surprised. Rooms were clean, staff was friendly and pool was very nice. It also has a nice breakfast with waffles, cereal, yogurt, toast and other things. I would stay here again if I came through this area.

Friends_and_family Family

10/10

Exceptional

28 Jul 2019

Verified traveler

Location. Price (for area). Very pleasant atmosphere.

Leisure Family

8/10

Excellent

27 Jul 2019

Verified traveler

Nice hotel pool was cute had private balcony with chairs at our room nice to set outside and rest in the evening

Leisure Partner

4/10

Poor

26 Jul 2019

Verified traveler

Not very clean. Old outdated room. Large gap in door that you can see the outside through. Not in a very nice area of town. Desk staff were hard to understand (broken English)

Business_and_leisure Family

8/10

Excellent

22 Jul 2019

Verified traveler

The only delivery they have is pizza, but the private balcony was awesome ❤️

Business_and_leisure Family_with_children

6/10

Pleasant

07 Jul 2019

Verified traveler

Check in was easy, they had my reservation ready and at the price quoted by Expedia. Hotel was older but had had some renovations. Room was clean. Continental “breakfast” was very limited, muffins, waffle maker but no cup to measure batter, only whole milk was offered for cereal and there was no other beverage except coffee. Okay for one night but wouldn’t stay longer.

Leisure Family

4/10

Poor

26 Jun 2019

joyce

Everything was OK; except the eating area was terrible. It was not stocked; it was not clean. Evidently a family had started to have breakfast; found out there was no milk, etc., and just left. When we brought it to attention to woman there, she got milk, but left everything else a mess, and left to finish her phone call. Won't stay here again.

Partner

4/10

Poor

27 May 2019

Franklin

Not the best but it was ok....

Driveway into the lot needs repairs. It is better to enter thru neighbors lot. New remodel in bathrooms leaves a very slick bathtub. Older guests or children could have a bad fall. Advertised Free breakfast is a joke. Not my first choice in the area. Not much left for same day stay.

Friends

4/10

Poor

20 May 2019

Verified traveler

The property was old so hard to enjoy it. But the price was tight.

8/10

Excellent

08 Apr 2019

Verified traveler

Not too shabby

The room was clean. The bed was comfy. The AC worked. Everything was nice. The TV had a messed up screen, but it was still a very nice TV, There wasn't a comforter on the bed, but we don't use them so it wasn't a big deal. Overall a nice room for a decent price.

Partner

2/10

Poor

08 Apr 2019

Verified traveler

They had bed bugs and a drug bust by the police !
Dirty place not at all what we expected.

Friends_and_family Family_with_children

2/10

Poor

08 Apr 2019

Verified traveler

The room had not been vacuumed in days and unfortunately there was a drug bust while we were there

Friends_and_family Family_with_children

6/10

Pleasant

26 Jan 2019

Franklin

Good site, just close to major interstate and traffic was constant. Fix it up and it would look nice. Steps to upstairs were rusty, balcony wood warped and didn't look safe.

Friends_and_family Family

6/10

Pleasant

03 Dec 2018

Jackie

Very noisy neighbors above and beside the entire stay. Something fishy going on there

6/10

Pleasant

04 Nov 2018

James

Had a nice back porch. Fan in bath did not work. Not like usual Best Values I have stayed at. But it was Canton.

6/10

Pleasant

29 Oct 2018

Verified traveler

Nothing to like.
Poorly maintained, breakfast was zero, wasn’t told it was shower only-wife couldn’t use it.
When I went to check out a young woman was talking in the phone with a friend and wouldn’t get off to take care of business. I dropped the room “keys” on the counter and walked out. She never said a word to me.

4/10

Poor

29 Oct 2018

Christopher K

Not in good condition definitely way over priced breakfast was a joke

Family

10/10

Exceptional

22 Oct 2018

Jeanette

If we ever get this way again we would stay here. We enjoyed our stay.

Partner

8/10

Excellent

01 Oct 2018

Glenn

Really enjoyed our stay. The room was clean and comfortable, but could use some sprucing up. The staff was friendly and helpful.

Family

8/10

Excellent

16 Sep 2018

Verified traveler

My stay was really nice. The housekeepers and the front desk staff were very friendly. The only problem I had was we saw 2 roaches in our room. Besides that everything else was pretty ok!

Family

10/10

Exceptional

04 Sep 2018

John

Great place to stay pool was great. Restaurant at bottom of Hill is great. Would stay here again

10/10

Exceptional

03 Sep 2018

Abhi

Nice budget hotel. Good to stay here if you're visiting Asheville and Gatlinburg.

8/10

Excellent

03 Sep 2018

Robert

My stay was good and have zero issues with staff or facility.

2/10

Poor

02 Sep 2018

Rache

Yuck yuck yuck yuck
Nasty
Traffic noise
Never going back there

6/10

Pleasant

02 Sep 2018

David

Hotel was clean and presentable. We arrives late, hotel staff was not real friendly, but was ok. They did get us some extra towels and blankets when requested.

8/10

Excellent

26 Aug 2018

Average hotel with better than average prices would recommend in a pinch

4/10

Poor

06 Aug 2018

Jason

The person at the counter at checkout made me seriously consider going somewhere else. The room looked like it was under construction. It was clean. We were only staying one night passing through town so it wasn’t a big deal. I wouldn’t have stayed had we been staying longer

6/10

Pleasant

30 Jul 2018

Verified traveler

Pool area was nice and beds were good. ...........................................................................................................

4/10

Poor

22 Jul 2018

Verified traveler

The rooms smelled like smoke, their was hair in the towels, it felt very sketchy. We slept with the light on.

2/10

Poor

12 Jun 2018

Joseph

I don't thin so....

nasty rooms, stains on furniture, covers, lamp shade and cig burns on everything. Someone wrote that Bob likes it in the b*tt on back of door and in the drawer of desk. We received a refund and left.

Family

4/10

Poor

01 Jun 2018

Sharon

Trying hard but lacking on the details

Furniture is old, chipped, marred. New sink, faucet, flooring but vanity itself was bare wood except for remnants of past formica. Breakfast is really a joke - but that's not why we stayed here. Accepts pets and has what appeared to be a well maintained swimming pool. Tile grout was on the wall, walls needed to be repainted. Nails in walls where barrier was placed during remodel. Needs to attend to details.

6/10

Pleasant

29 May 2018

Verified traveler

breakfast was terrible

8/10

Excellent

05 May 2018

Verified traveler

Good hotel.

The hotel was under renovation. While our room was not completely finished, it was still very clean and completely functional. The bathroom fixtures were all new, a new TV, and excellent wifi. Even though the hotel is near the highway, there was almost no noise (the property is up on a hillside).

8/10

Excellent

29 Apr 2018

Verified traveler

Thought the newly renovated room was nice. Mattresses were good. Staff friendly and professional. Breakfasts left cj to be desired... ther chains have your breakfasts and eating areas beat!
Overall... we were pleased!

6/10

Pleasant

15 Apr 2018

Sandra Lund

An OK - not great place

We had read that this was a great place to stay- only fair.

Partner

6/10

Pleasant

09 Apr 2018

Off the beaten path

Hotel is off highway so little noise. Renovations in progress. Room relatively clean. Very limited breakfast. Staff friendly. 1st floor window did not lock. We wouldn't return.

8/10

Excellent

09 Apr 2018

Bill

Better than expected

Checked in late and desk not overly happy, but understandable. In the middle of refurbishment, but the room was better than expected. Nothing fancy and breakfast could use help, but nothing really to complain about.

Family

8/10

Excellent

08 Jan 2018

john

Great value!

We were surprised. Very clean and comfortable. A great value.

Partner

6/10

Pleasant

31 Dec 2017

Rhonda

Price too high for value

This is an older hotel with spring mattresses. The room didn't have the hair dryer and, even though I asked for one, the hotel didn't give me one. The breakfast was sub par. The waffle maker spray and batter was out, no bread or bagels to toast, only muffins and danishes. Hard boiled eggs. The cover was spotted. It was quiet unless someone turned on the water above you! Over-priced for the level of value. Not a lot close by for kids. We stayed here only to visit Bryson City. Could have found a better place for same price if I would have booked earlier. Convenient to 24-hr gas station, Burger King, and Bojangles. Was clean enough. Be sure you don't book a smoking room by accident. Won't stay here again.

Family

6/10

Pleasant

19 Dec 2017

Verified traveler

Did not have my name or address had to give all that to them again called at 11:30 and woke everyone up wanting to know when I was going to pay after she had already taken care of it Just very rude people

4/10

Poor

01 Dec 2017

Phillip

Poor Facility For High Rate Nightly Stay

Photos of property were quiet misleading.For what I was charged I could have spent $20 or so more and stayed in a mid scaled chain hotel.

4/10

Poor

30 Nov 2017

Wer1ngod

Not so good

Furniture should be replaced, chipped, outdated, microwave smelled like it was smoking, toilet seating nearly on ground level. Carpet needs a good shampoo! Outside patio littered with cigarette butts.

10/10

Exceptional

17 Nov 2017

Verified traveler

Nice hotel

Front desk female could have been somewhat more personable and friendly

4/10

Poor

13 Nov 2017

Gayle

Nocturnal Noise

We stayed here as a budget option for visiting Asheville (about 20 minutes away). First of all, know that Canton is a paper mill town. If you're not familiar with paper mills, they have a very distinctive odor most people find unpleasant. The odor was most noticeable in the mornings, but we never noticed the odor in the room. I grew up in a mill town, so it was not a huge detractor for me, but I might have made a different choice had I known this when booking the room.

The room was clean, although the areas with tile flooring could have tolerated a deep scrubbing. I was a little nervous when I noticed the bed had a spring coil mattress, but it was surprisingly comfortable.

The biggest issue I had with this hotel was the noise level; the owner needs to do something about the plumbing and pipes. Every time you turn the water on or off, the pipes rattle and clunk in the walls. Not so terribly bad until you realize that the pipes in your wall are clunking every time ANYONE uses water. The hotel was completely full during our stay. Full of people who wanted to take showers, use the toilet, wash their face, brush their teeth. All. Night. Long. Not the greatest situation when you've got an interview in the morning.

Maybe it was just the end of the hotel we were in, or maybe it was just ground floor rooms, or maybe it was just our room (102). I don't know. But our stay was miserable. I won't book a room here again, not when there are plenty of other options.

10/10

Exceptional

06 Nov 2017

Leonard

Spannco

We enjoyed our nights at this hotel. It was a clean and quite place to stay after a day of visiting Asheville. A good value for the price.

Partner

8/10

Excellent

04 Nov 2017

tom herskovitz

nice quiet friday