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Spark by Hilton Kannapolis
Concord - NC · United States
3033 Cloverleaf ParkwayView location
8.0/10Excellent1,003 Reviews
Cleanliness8.2/10 8.2
Service8.8/10 8.8
Comfort8.2/10 8.2
Condition7.8/10 7.8
Neighborhood8.4/10 8.4
Amenities7.8/10 7.8
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Spark by Hilton Kannapolis
At the junction of Interstate 85 and Concord Parkway, we’re just 15 minutes from Charlotte Motor Speedway. Carolina Courts and Frank Liske Park are within 20 minutes of our hotel. We’re also within 20 minutes of Cabarrus Arena and Event Center.
Enjoy our bagel bar and coffee each morning, free WiFi, and outdoor swimming pool.
Show less
A stay at Spark by Hilton Kannapolis places you in the heart of Kannapolis, within a 10-minute drive of Beech Spring Mountain Bike Park and CMC-NorthEast Stadium. This hotel is 7.8 mi (12.6 km) from Frank Liske Park and 9.5 mi (15.2 km) from Cabarrus Arena & Events Center.
Make yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Only dogs and cats are allowed
Maximum number of pets per room 3
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
You need to know
- The seasonal pool will be open from April 01 to September 07.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Optional fees
- Pet fee: USD 75 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Jeff Gordon Children's Hospital
2.2 km / 1.4 mi
Atrium Health Cabarrus
2.3 km / 1.4 mi
The Dale Trail
3.5 km / 2.2 mi
Old Courthouse Theatre
5.8 km / 3.6 mi
Cabo Winery
5.8 km / 3.6 mi
Memorial Gardens
6.1 km / 3.8 mi
Curb Motosports Museum
6.1 km / 3.8 mi
Barber-Scotia College
6.2 km / 3.9 mi
North Carolina Music Hall of Fame
6.5 km / 4.1 mi
North Carolina Research Campus
6.9 km / 4.3 mi
Village Park
7.2 km / 4.5 mi
Kannapolis Recreation Park
9.6 km / 6 mi
Beech Spring Mountain Bike Park
9.9 km / 6.1 mi
CMC-NorthEast Stadium
10.1 km / 6.3 mi
Corriher Field
10.2 km / 6.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Number of floors (main building): 4
- Connecting rooms
- hotel
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wired InternetExtra charge
- Wi-fiExtra charge
Show 30 more facilities & services
- Car hireExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Hotel safe
- Currency exchange facilitiesExtra charge
- Lift accessExtra charge
- GymExtra charge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Picnic
- Early Check-inExtra charge
- Non-smoking establishment
- Fitness
- BilliardsExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Facilities with extra charge
- TV
- Toiletries
- Internet access
- Microwave
- Hairdryer
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Room amenities
- Wi-fi
Facilities with extra charge
- TV
- Toiletries
- Internet access
- Microwave
- Hairdryer
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 33 m²DBL.2Q-1
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Facilities with extra charge
- Desk
- Toiletries
- Microwave
- Internet access
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE TWO QUEEN BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Sofa bed, 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Room amenities
- Wi-fi
Facilities with extra charge
- Desk
- Toiletries
- Microwave
- Internet access
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 33 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Facilities with extra charge
- TV
- Hairdryer
- Desk
- Toiletries
- Microwave
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE Accessible KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Wi-fi
- Wheelchair-accessible
Facilities with extra charge
- TV
- Hairdryer
- Desk
- Toiletries
- Microwave
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 33 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Facilities with extra charge
- Microwave
- Toiletries
- Desk
- Hairdryer
- TV
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE TWO QUEEN BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Wi-fi
Facilities with extra charge
- Microwave
- Toiletries
- Desk
- Hairdryer
- TV
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 33 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Facilities with extra charge
- Hairdryer
- TV
- Internet access
- Microwave
- Desk
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE Accessible
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Wi-fi
- Wheelchair-accessible
Facilities with extra charge
- Hairdryer
- TV
- Internet access
- Microwave
- Desk
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Facilities with extra charge
- Hairdryer
- Microwave
- Internet access
- TV
- Toiletries
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark by Hilton Kannapolis
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wi-fi
Facilities with extra charge
- Hairdryer
- Microwave
- Internet access
- TV
- Toiletries
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Spark by Hilton Kannapolis
100
reviews shown
Bonnie
The staff was very friendly. The breakfast was nothing exciting.
Robin
Online description is not accurate of the location and staff. I booked a stay through a third-party only to later find out that the hotel was not in the best location for safety. I shared my concerns with the third-party and the hotel directly. The third-party canceled my request to stay and was to provide a refund. The hotel now wants to decline the refund but will not provide a specific answer as to why. The hotel representatives are falsifying documents to stay I utilized my reservation when that is not the case. I have receipts to show I stayed elsewhere. And considering the hotels were sold out at the time of my booking, I’m sure they made double the income by rebooking “my room” because I did not stay.
Angela
The room was extremely humid and in the morning there were multiple bugs crawling around the bathroom area.
Brenda
Clean; quiet; friendly, helpful staff. Only two things not working. The door to the outside at the end of the hall would not open with the keycard and the first floor ice machine not functional. Breakfast foods were limited but adequate. Good quality. My room was perfect, spacious, clean and a most convenient location. I thank the hotel staff for that. The outside grounds were maintained nicely with a pet friendly environment. It was a pleasure staying there. Restaurants, the Cabarrus Arena, grocery stores etc were all conveniently located.
Marc
DES VOLEURS
Très mauvaise expérience.
À mon arrivée, l'hôtel m'a affirmé qu'Expedia avait annulé ma réservation à 13 h 08. J'ai immédiatement contacté Expedia, qui m'a confirmé que ma réservation n'avait jamais été annulée et qu'elle était toujours active dans leur système.
Expedia a également tenté de joindre l'hôtel à deux reprises, sans obtenir de réponse. De plus, leur agente m'a indiqué que l'hôtel avait déjà encaissé le paiement de ma nuit. Malgré cela, l'hôtel a refusé de me remettre une chambre.
Heureusement, Expedia m'a remboursé intégralement et m'a offert un crédit de 50 $ pour une prochaine réservation. Leur service à la clientèle a été exemplaire.
Après plusieurs heures de route avec ma famille, nous nous sommes retrouvés sans hébergement. Peu importe la cause du problème entre l'hôtel et Expedia, ce n'est pas au client d'en subir les conséquences. Je ne recommande absolument pas cet hôtel.
Très mauvaise expérience.
À mon arrivée, l'hôtel m'a affirmé qu'Expedia avait annulé ma réservation à 13 h 08. J'ai immédiatement contacté Expedia, qui m'a confirmé que ma réservation n'avait jamais été annulée et qu'elle était toujours active dans leur système.
Expedia a également tenté de joindre l'hôtel à deux reprises, sans obtenir de réponse. De plus, leur agente m'a indiqué que l'hôtel avait déjà encaissé le paiement de ma nuit. Malgré cela, l'hôtel a refusé de me remettre une chambre.
Heureusement, Expedia m'a remboursé intégralement et m'a offert un crédit de 50 $ pour une prochaine réservation. Leur service à la clientèle a été exemplaire.
Après plusieurs heures de route avec ma famille, nous nous sommes retrouvés sans hébergement. Peu importe la cause du problème entre l'hôtel et Expedia, ce n'est pas au client d'en subir les conséquences. Je ne recommande absolument pas cet hôtel.
Michelle
Great hotel! Very clean and quiet. Staff was friendly and helpful
Rita
very pleasant experience.
RobinAnn
Rachel at the front desk was amazing.
Teashia
Everything was awesome! Thank you for the great service !
Tamisha I.
Clean room; amazing staff.
DAVID
Nothing bad at all to say, everyone was very accommodating and professional. You could not ask for a better place to stay.
Julie
Nice area nice rooms ice cold pool ! No need to check it just plunge in ! Nice ice pool
Andrew
I had a great experience during my stay at the Spark by Hilton Concord. The staff was exceptional—friendly, professional, and always willing to help with anything I needed. Their outstanding customer service made me feel welcome from check-in to check-out.
One feature that really stood out was the laundry facility. The washer and dryer appeared to be brand new and worked amazingly well, which was especially appreciated. The room was very clean, well-maintained, and comfortable. The bed provided a great night’s sleep, and the overall condition of the room exceeded my expectations.
The only downside is that the hotel does not have a gym or fitness center. If having workout facilities on-site is important to you, you’ll need to plan for an alternative option nearby.
Overall, this is an excellent hotel with outstanding staff, clean and comfortable accommodations, and great laundry facilities. I would definitely stay here again and recommend it to others visiting the Concord area.
One feature that really stood out was the laundry facility. The washer and dryer appeared to be brand new and worked amazingly well, which was especially appreciated. The room was very clean, well-maintained, and comfortable. The bed provided a great night’s sleep, and the overall condition of the room exceeded my expectations.
The only downside is that the hotel does not have a gym or fitness center. If having workout facilities on-site is important to you, you’ll need to plan for an alternative option nearby.
Overall, this is an excellent hotel with outstanding staff, clean and comfortable accommodations, and great laundry facilities. I would definitely stay here again and recommend it to others visiting the Concord area.
Elizabeth
Nice place overall and good location. However the breakfast was ok and the coffee was bad
Contessa
Room was clean. Front desk was very helpful with everything. Breakfast was good. Staff was very kind.
Arthur
The staff were very friendly. The rooms were clean. Overall, a nice place.
Kimberly
It was a nice stay for the price. The breakfast could have used more options. Housekeeping knocked too early. It was clean and I’d stay again.
Bailey
The room was great. There was no problem. The room was only cleaned once during our stay. It wasn’t a big deal for us too much.
Kelly
Been many times. Always clean and quiet.
Amit
Everything was good about this hotel. I would suggest to include breads in the breakfast menu.
Yanibel
Muy buen hotel familiar
Jennifer
The lady at the front desk was amazing and so helpful!
chanelle
My stay was wonderful! The facility was very clean and smelled pleasant. The staff, Katherine and Lashonda were very helpful and attentive. I enjoyed the amenities and plan to be back!
Leisa
The pool was not available due to the time of year we were there.
There were not many choices for breakfast.
There were not many choices for breakfast.
Charlie
Nice breakfast is simple and adequate
Jessica
I absolutely loved the room despite it being on the first floor and Katherine at the front desk was so sweet, helpful, and she knew you by name and asked how you were doing. The breakfast options were decent despite it being a Spark, the only thing I didn’t like was that my room didn’t have drawers at all to store clothes, so I lived out of my suitcase.
Javon
My wife and I really enjoyed our stay. The staff was very accommodating and helpful. Our room was very comfortable and the location of the hotel was very good, super convenient to great places to eat and good shopping and highway entrances.
Carolyn
The staff was super friendly.
Linnea
The staff was Súper friendly. Breakfast was great, the room was nice and the most comfortable beds. Super clean.
JoAnne
I have stayed here several times when I had business in the area. It is always convenient and comfortable. The staff is excellent! This will continue to be my home away from home when I am in Concord.
Clay
Nothing to complain about. A great place to stay for a night when traveling or in town for a concert or sporting event.
Ren
Beds are not very good...no breakfast buffet as advertised
James
Thumbs up
Gilberto
Go clean and staff super nice but breakfast I need mayor opción always u visit is same my opnion is incluye waffle bacon continental before have's thank you
Henrietta
Everything was better than I had expected
Staff were friendly and helpful
I would recommend this hotel to anyone
Staff were friendly and helpful
I would recommend this hotel to anyone
Phillip
Just a clean room and bed at a reasonable rate
Karen
Easy check in with warm receptionist. Clean room. Microwave - no coffee maker.
Breakfast was so so. Great coffee, but the orange juice tasted like water. Good bagels, yogurt. Stale granola. Hard boiled eggs that were over boiled and inedible.
Great location with an Ihop, a Quik Trip, a thrift store and a Chinese buffet all within walking distance.
Comfortable bed and pillows.
Breakfast was so so. Great coffee, but the orange juice tasted like water. Good bagels, yogurt. Stale granola. Hard boiled eggs that were over boiled and inedible.
Great location with an Ihop, a Quik Trip, a thrift store and a Chinese buffet all within walking distance.
Comfortable bed and pillows.
Cathy
Room was clean but minimal towels, cups, etc. Quality of towels and sheets were inexpensive but did the job. Staff was nice, breakfast was Very minimal. Fine for a 1 night stay.
Andran
Yes, I would like to command Rockcal prayerfully I’m spelling her name correct she’s the receptionist at the front desk…(very petite and beautiful lady)
She was very knowledgeable,professional, helpful and accommodating to us in whatever we needed I thank you so much and look forward to our next stay
She was very knowledgeable,professional, helpful and accommodating to us in whatever we needed I thank you so much and look forward to our next stay
Kimberly
Clean rooms. Breakfast had fresh items.
Wesley
Property was clean and the beds were nice.
Melvin
Clean room
Sandra
Our hotel rooms stopped the cleanest. There was fingerprints on our bathroom door and walls. Room floor had problems on them like it hadn’t been slept the front desk. I am doing great, but showed pictures of a weight and he said that he had one in the pool is supposed to open April 1 and the pool is empty. The hotel has a lot of potential, but it definitely needs to help in the cleaning department. Definitely not the cleanest hotel.
J. Guadalupe
They didn’t have toothbrush for purchase
Jill
Elevator was out and it was a lot to carry stuff upstairs.
Lewis
was just ok nothing fancy.alot of money for a cheap room.
LaJuene
Unfortunately there were amenities that weren't in use due to water issues in Kannapolis, so can't really rate those. I didn't like that when checking in no one asked for identification. That did make me a little uncomfortable as other hotels have always asked for my license to verify that I'm who I say I am. Other than that everything else was ok.
rachael
Staff was polite and helpful. Room was clean. Beds were comfortable. Water in the entire city had been contaminated with E. coli and was unable to be used for bathing. Breakfast was not served due to this. Health department had shut down the breakfast. It is not the hotel’s fault but they had ample time to tell us of the situation prior to our arrival so we could have changed our reservation to another hotel outside the city limits where the water contamination was not a factor so we could have showered and had a hot breakfast. Though they did offer us a snack breakfast the next morning ,they offered no other compensation for the fact that we were unable to shower and missed the hot breakfast. I feel that they could have offered us some kind of monetary compensation for missing out on these two MAJOR reasons to stay in a hotel
clotel
Asked for new towels. There wasn't available until the following day.
Scott
Clean room, spacious. Light breakfast-easy to get in and out.
EDIDIONG
The breakfast was not great. They have change from what it used to be. Every other thing was great.
Maurice O.
My stay at the Hilton was excellent. The room was clean the staff was very helpful and the breakfast was very good.
Mingfa
Recommend
BENNY
Great
Amanda
Room and hotel overall was clean, no issues there. The rooms (specifically restrooms) were in desperate need of some work, but still got the job done. The pool was completely drained and had we known that, we likely would have stayed somewhere else as we had a lot of time to blow on one of our days and ended up doing nothing. Also, there are pics of a gym online and there is no longer a gym - it was converted to a laundry room.
There were a few people hanging out in the parking lot, drinking and smoking pot but we didnt feel unsafe...just felt cheap and sketchy.
Check-in/out were super easy and staff was very kind. We did not try the breakfast, so no review on that.
Overall, it wasnt a bad stay - we got what we paid for. Would we stay again? Maybe/maybe not, depending on if upgrades are made.
There were a few people hanging out in the parking lot, drinking and smoking pot but we didnt feel unsafe...just felt cheap and sketchy.
Check-in/out were super easy and staff was very kind. We did not try the breakfast, so no review on that.
Overall, it wasnt a bad stay - we got what we paid for. Would we stay again? Maybe/maybe not, depending on if upgrades are made.
Chavis
This hotel for the price was way nicer than I expected, other than the lack of amenities, I would definitely stay there again!
Alexander
The lady at the front desk was awesome!
Rooms are well maintained and clean, but the breakfast is a weak point. Also the elevator broke exact at the time of check out
Rooms are well maintained and clean, but the breakfast is a weak point. Also the elevator broke exact at the time of check out
LATRELLE
Very clean and comfy
Jang Hoon
I woke up in the middle of the night to use the restroom and was startled to see a cockroach. I really can't understand why a place like the Hilton would use a hotel like this.
Henry
Great
Nicole
Elevator apparently doesn't work when it rains. Room was clean enough and basic for an overnight stay. Breakfast was nothing to write home about. A couple of bagels and oatmeal. Desk guy was very nice.
Bonnie
Elevators were not working. Was not notified was not able to transfer to a different hotel. Being handicapped was a big issue getting up stairs and getting back down the next morning by the time we got down the stairs they closed up the breakfast will not stay here again won’t recommend it either
ginger
No working elevator and we were on the fourth floor. Upon check in the system was down and rooms were not able to be assigned. After over an hour we were finally given a room but were told to knock in case someone was in there! The rooms were clean and spacious, but probably would not stay again.
Marguerite
Everything was very nice!
Jessica
Elevator was done
Derrick
The elevator was not working and we had to walk upstairs to our rooms. They are down for another month. This needs to be stated before booking. We were on th 2nd floor so the walk wasn’t as bad, but I felt for the people that were on th top floor
Mary
Except for the elevator. It was a pleasant trip for a quick weekend stay. The bed was a little messed up. We didn't complain. We enjoyed our stay. The staff was amazing on all shifts!!!
Ebony
Ciso was really great, he helped changed my reservation do to the ice storm they were having. I couldn’t make it the week I was supposed to go. The hotel was very clean and the staff was really nice. Enjoyed my stay, will definitely recommend this to my friends and family.
James
Everything was fine except that the elevator was broken. They were working on it when we left in the morning.
kedist
The room was clean and spacious. Above all, the front desk and hotel staff were absolutely wonderful, kind, and professional despite a hectic day of a bad snow storm.
Renee
The staff are amazing always greeting you with a smile. They have a bagel bar in the morning which is great to grab and run if need be or sit and eat. The only downfall is the elevator is broke. We had to walk to the 4th floor with all of our stuff.
Christopher
Rooms were great. Didn’t spend much time there less than six hours. Breakfast selection was subpar.
Joel
Clean rooms, close to Highway
Terri
Yes
John
Staff was very friendly. The building is in poor shape, with lots of patchwork repairs on-going. The elevator broke shortly after we arrived.
Kelly
Yes
Melissa
Very clean hotel and friendly staff. Wireless charging pads (2!) in the room, which I appreciated since I forgot mine at home.
Breakfast is continental (bagels, muffins, yogurt).
Breakfast is continental (bagels, muffins, yogurt).
Avion
The staff is amazing around the clock. There’s not a single staff member at this hotel that I would say has ever even slightly been rude or out of the way, always smiles and always welcoming
Avion
We stay here when we come to Kannapolis and don’t feel like driving back home which is often, and we’ve always had a wonderful experience.The hotel is extremely clean, which made us feel comfortable right away. Check-in and check-out were both quick and easy, with no hassle at all, perfect when traveling with a child. The staff truly stood out: everyone was friendly, welcoming, and always willing to help. They made us feel right at home from start to finish. We will absolutely stay here again and highly recommend this hotel to other families looking for a smooth, stress-free stay.
Vance
My room clean and fantastic. The people were nice and the breakfast was great. I would recommend to a friend or a family member.
Tammy
Clean, spacious room. Staff was friendly and courteous
Randa
Clean room and I loved how the tv said “welcome Randa” with my name when I walked in
Sandra
Everything nice and cleaned
ROBERT
The breakfast is very weak. Lots of carbs and coffee.
Mario
Rooms were very clean, staff was very friendly, 24/7 coffee was great and overall stay was great!
Travis
We had 2 adults 3 kids needed rxtrapullows they would only give us 2.
Genevieve
All was fine
Janice
They advertise free breakfast, but there are no cooked options, i.e. bacon, sausage, scrambled eggs. What is provided is more of a \"continental breakfast\" and should be advertised as such. Glad there was an IHOP close by.
Danielle
Clean rooms and friendly staff
John
Very friendly and helpful staff.
William
Clean room, convenient location, pleasant hostess....
chetram
Definitely not a genuine Hilton!
Nikki
The room was okay. House keeping was on point. The microwave didn’t work and when I brought it to the lady at the front desk attention she acted as if she didn’t care. I asked her to warm up my food since it didn’t work and she got an attitude. The breakfast sucked. I will never stay at this location again!
Michael
Clean
Lana
It was great we will stay again. Front desk service is excellent. Raquel is the best always friendly and very helpful.
Sarahann
Room could use some maintenance but was otherwise clean. Breakfast was mediocre.
Tabitha
Yes. Everyone was very nice.
Kelly
We were coming to the Charlotte area for a banquet and our wedding anniversary and on the way to the hotel, we received an email telling us that our reservation was cancelled due to overbooking. Luckily I had checked my email or we would not have known until we got there. They stated that they were paying for another reservation for us at the Quality Inn (motel) because \"They had checked and there was nothing else available anywhere\". When I looked it up, it was a low quality motel that looked like it would charge by the hour (Its the Quality Inn at 80 Transit Ct Concord if you want to see how horrible it was). Luckily, a quick search on Hotels.com and I found plenty of nice places with rooms available and got a reservation elsewhere. When I called the Spark, the employee I spoke with (Daryl) could care less about our plans or the impact of their cancellation on us. He said it was \"Hilton's fault\" as \"they overbooked\" and the Spark had not control over it. I would not recommend this hotel to anyone.
Tiffany
Staff was friendly, room was clean and breakfast was great!
Joyll
The staff was vary nice & professional. The sole issue was that the elevator didn’t go up so you had to press down & then get in & then press an upper floor to be able to go up! That was a bit of a pain! Everything else was nice & it was clean & the beds were comfortable.
Location & surroundings
Spark by Hilton Kannapolis
3033 Cloverleaf Parkway, Kannapolis, United States
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Spark by Hilton Kannapolis
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