Weber Ambassador

10/10

Exceptional

29 Oct 2025

Lovleena

Great location and view. Friendly staff.

Partner

10/10

Exceptional

20 Oct 2025

Steven

I couldn't have been more pleased with my room and my own private terrace with a stunning view of the Faraglione rocks! The staff was very friendly and provided excellent service. Special thanks to Cataldo for his help with recommending a driver for me as I continued my journey to Ravello.

Leisure Self

10/10

Exceptional

17 Oct 2025

Huong

Breathtaking view that We didn’t expect

Leisure Family

10/10

Exceptional

15 Oct 2025

Carol

Beautiful room, beautiful location. Highly recommend

8/10

Excellent

13 Oct 2025

Richard

Lovely hotel. Enjoyed our stay. Area and location is great, and views fantastic. Shuttle service very handy - we used it to/from the port, though walked the 700m to/from the town area for dinners in the evening, but nevertheless, having the option of the shuttle is good.

Food was okay, but glad we only booked half board for two of the four nights of our stay... would have preferred to have had a euros credit towards the A la carte menu instead...

Would recommend...

4/10

Poor

07 Oct 2025

Jason

The property location and overall views are spectacular. The staff (mainly front desk) is horrendous, snotty and condescending. The breakfast was absolutely terrible and incredibly overpriced. Their website claims they are the only hotel on the island completely covered by free wifi. Our wifi did not work and after many reminders they let me know it's not their fault, but the fibre was not working. They also claim they lend fishing rods and reels, also a blatant lie. My son asked and they scoffed and said taht is not offered, maybe an update to the website would be good if they can get their wifi working. The front desk attendant Tito was pompous and arrogant, ruined the experience for us. The cocktails are terribly overpriced. Stay here for the views and location as well as convenient shuttle service, but go elsewhere for meals and drinks.

Leisure Family

10/10

Exceptional

04 Oct 2025

Noah Rague

Totti was amazing. Our drivers were amazing. Everyone was so kind and welcoming. We love you

Leisure Partner

8/10

Excellent

29 Sep 2025

John

A bit dated, but the views are unbearable, the restaurant on site is great, and it’s right above the main public beach and additional great dining options. They also have shuttles that go into town every 15 mins, which is very convenient.

Leisure Self

10/10

Exceptional

26 Sep 2025

John

The establishment was pleasant, and the staff was very attentive. I would highly recommend staying at Hotel Weber Ambassador in Capri. They made are stay memorable and we will definitely return when we are back in Italy.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Sanja

Excellent staff and views. Great shuttle service

10/10

Exceptional

26 Sep 2025

Jose

This was a great hotel! We had a fantastic experience and the location couldn’t have been better, we look forward to go back, the entire staff was great, but Antonio from reception was unique and made our experience really fun and also yeni the hotel manager was beyond great and made us left promising to come back! I highly recommend it

Family

10/10

Exceptional

25 Sep 2025

Sabrina

Staff was very nice and funny. One staff from Brazil, I cannot remember his name, he was really helpful and funny.
Saverio, one of the drivers would go above and beyond to make sure you'd get to the Molo di Capri /Naples on time.

Leisure

10/10

Exceptional

24 Sep 2025

Rhonda

Very nice

Leisure Partner

10/10

Exceptional

16 Sep 2025

Scott

Best place to stay in Capri!
The Weber Ambassador is perfectly located in Marina Piccola—steps from the beach and with easy transportation to the town center. The restaurant is outstanding (special thanks to Cotaldo and Donato), and the pool is the perfect spot when you want to relax without heading down to the beach. The poolside food and drinks are excellent—Michele takes amazing care of guests there. Inside, Juan is fantastic at the bar and always helpful with anything you need. And at the front desk, Antonio truly is the “King of Capri”—he knows all the best spots in town and makes your stay unforgettable.

Leisure Partner

10/10

Exceptional

15 Sep 2025

David

Beautiful, professional, and friendly!!!!

The hotel has an amazing view, superb staff, and is definitely customer service oriented. The shuttles run constantly to and from different parts of Capri and make travel and shopping easy. By far the best stay during our 2 weeks in Italy. Highly recommend!!!!!!

Partner

6/10

Pleasant

11 Sep 2025

Madison

Very nice view, allowed early check-in, walls are very thin and can hear a lot.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Julian

The shuttle is extremely reliable and very much needed! The staff running the property are courteous. I would return to Hotel Weber Ambassador on my next visit to Capri:-)

Leisure Family_with_children

8/10

Excellent

03 Sep 2025

Hamad

Great location and nice staff with lots of services. Shuttle bus takes you everywhere
Hotel is a bit old tho
Good ac and coffee machine

Partner

10/10

Exceptional

31 Aug 2025

Salam

Lovely hotel great location and very friendly and helpful staff.

Friends_and_family Family

10/10

Exceptional

29 Aug 2025

Miguel Angel

I loved my stay here. Thank you Anthony for helping me in extending my stay two more nights. The staff goes above and beyond, having visited multiple beach destinations I can say the Capri and this hotel have one of the best customer service, everyone is attentive, friendly and helpful. Can’t wait to come back

Leisure Friends

10/10

Exceptional

26 Aug 2025

Viatcheslav

Nice views from the hotel. Enjoyed the pool area. Close to the beach

Leisure Family

10/10

Exceptional

21 Aug 2025

Sarah

Loved our stay at hotel Weber ambassador. They offer free shuttle to and from the city center. It’s only a 12 minute walk to the center and 5 min walk to beach. Would stay here again

Leisure Partner

10/10

Exceptional

20 Aug 2025

Terri

We loved this property! If you are looking for modern updates rooms this is not the place for you. But the view from our deck was outstanding and it was clean and quiet! We also really enjoyed the breakfast. Transportation takes you to and from Capri where you can then take a taxi or bus elsewhere on the island. They will also pick you up from the Marina and drop you off on check in and check out days

Leisure Family

8/10

Excellent

12 Aug 2025

Cameron

Nice property, friendly staff

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Michael

Brilliant.

Leisure Family

8/10

Excellent

03 Aug 2025

Robert

Hotel staff and views were amazing.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Rosina

The hotel is very well located. The amenities were great. The staff was excellent. I came with my husband, two kids and mother and had the best time.
I will recommend 100%

Leisure Family

10/10

Exceptional

24 Jul 2025

Navjot

Amazing property. Absolutely breath taking 🙏💕

Leisure Family

10/10

Exceptional

22 Jul 2025

EDLIRA

Excellent customer service

10/10

Exceptional

19 Jul 2025

Irene

Located on marina picola, away from crowds. Hotel provides continuous transportation to town center. Rooms basic, but ours had huge terrace overlooking the sea. Breakfast had a good variety. I’d stay here again

Leisure Partner

6/10

Pleasant

16 Jul 2025

Amanda

Good option for our last minute overnight stay in Capri, and appropriate for the price compared to other hotels on the island. However the restaurant food and staff were underwhelming, and both in the restaurant and at checkout there were incorrect charges on my bill.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Rick

What a beautiful place with ocean view, we stayed there three nights we love everything about it. Their breakfast is amazing also the food at their restaurant is incredible, and you walk down 30 seconds and you’re on the beach. You have shuttle service every 10 minutes to the port and the shops highly recommended, will go back for sure

10/10

Exceptional

12 Jul 2025

ALEX

Excellent service.

Leisure Family

10/10

Exceptional

12 Jul 2025

Marianne

Very strategic location with a great staff, especially Antonio who’s fluent in many languages and very friendly and knowledgeable, however, the room was not modern and needs renovation

Leisure Friends

10/10

Exceptional

11 Jul 2025

Stephanie

Great property for getting around capri. Shuttle took us to and from port and city center. Right near public beach and beach club.

Business Partner

10/10

Exceptional

09 Jul 2025

Joseph

Stunning property, amazing staff.

Leisure

8/10

Excellent

07 Jul 2025

nina

Unfortunately, the service did not meet expectations:
•Towels were not changed during the stay
•Toilet paper was not replenished
•The floor was not cleaned
•On the first day, there was no water provided in the fridge
These issues made the stay uncomfortable and did not reflect the standard of service I expected. I hope you will take this feedback seriously and address these concerns to improve future guest experiences.

Leisure Family

10/10

Exceptional

05 Jul 2025

Verified traveler

Wonderful Capri Hotel

The hotel was amazing and from the location to the services and the staff behaviour were excellent. I would recommend everyone this hotel in Capri.

Partner

10/10

Exceptional

01 Jul 2025

Christopher T

Loved Capri!!

The room itself was very clean but very average, nothing special, suited our needs. BUT THE VIEW!! Great location, convenient free shuttle service to city center, great breakfast (not included in price). Would stay here again anytime.

Partner

10/10

Exceptional

22 Jun 2025

Alma

Really Nice place and nice people

10/10

Exceptional

22 Jun 2025

maritza

Great hotel all the stuff were amazing always wellcomw you with a smile

Leisure

10/10

Exceptional

21 Jun 2025

zaur

Beautiful. We loved it.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Gillian

This hotel is one of the best you can get at this price point on Capri. Located just above Marina Piccola, it is just a few minutes walk down a flight of stairs to the secluded beach. The pool and hot tub overlook the ocean which is beautiful and our room had the same view. They offer pickup and drop off from Marina Grande on the other side of the island where ferries come in for a very low cost. They also offer free shuttles to Capri center which is incredibly convenient and run every 10 minutes. Our only complaints were the WiFi was not very strong (we struggled to load anything on our devices outside of texting and calling), and the showers were a strange setup. There is almost no way to shower without flooding the bathroom. You have to be very careful with where you place the shower head. Overall, it was clean and all the staff were attentive. We would stay again if we were in Capri.

Leisure Partner

8/10

Excellent

18 Jun 2025

Kristina

Large family suite with balcony table and lounge chairs. Close to best beach on the island. Shuttle to city center was convenient!

Leisure Family

10/10

Exceptional

11 Jun 2025

Antonella

Excellent stay

10/10

Exceptional

07 Jun 2025

RAY

Amazing hotel with view to die for. Restaurant was very good.My only negative comment is the narrowness of the bathtub

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Juan Manuel

Service its excellent, the transportantion in Van to Capri its really convenient, every 15 min!

10/10

Exceptional

29 May 2025

Contessa

Very memorable stay for me and my partner. Capri was a last minute decision for us, but so many of our memorials will be linked to Capri and the food at Hotel Weber.

Leisure Partner

10/10

Exceptional

27 May 2025

Tina

If you’re staying in Capri, this hotel is not to be missed! Close to marina, Anacapri and Capri square. The staff is beyond helpful, the room was nice and clean with beautiful views. The restaurant was not hotel quality food, they have made this a culinary experience.
We will be back!

Leisure

8/10

Excellent

25 May 2025

Jimmy

There are very nice waiters to help the customer to choose the food which is their chiefs' special.
For transportation, the hotel has some shuttle bus by the way,the metro system is on side too. It is really convenient

10/10

Exceptional

24 May 2025

Jason

Beautiful property with amazing views. We had a sea view with our own private balcony. Food was amazing and the staff were incredible. Especially the young lady with the glasses at the front desk. She said she was new there but she was absolutely lovely. I wish I remembered her name to give her the proper credit.

Leisure Partner

10/10

Exceptional

21 May 2025

Debra

Beautiful view from our room.

Leisure

10/10

Exceptional

16 May 2025

moira

Very pleasant, clean, with lovely views and reasonable prices.

10/10

Exceptional

08 May 2025

Nancy

Such an amazing view from our balcony. We wish we could have stayed the whole trip. The hotel and stay were very pleasant and helpful.
Loved meeting Pluto the hotel dog ❤️
I will be recommending this hotel to anyone coming to Capri.

Grazie Mille
Nancy & Dino

Leisure Partner

10/10

Exceptional

07 May 2025

Michelle

Stunning views

Amazing view! To access the beach you have to go outside the hotel and take the main road down hill, read the signs and go down some stairs (about 4-5 flights of stairs). The beach is small but you can swim and see the amazing rocks! The breakfast is great and the restaurant views are stunning! We also had dinner there and is very good, prices are ok (average price) in any affordable restaurant in Capri (worth it for the stunning view)!! Hotel is clean, and staff is friendly! I wished the hot pool stayed open for longer than 6:30 pm, so you can enjoy the city and arrive at the hotel and relax at the pool.

Partner

10/10

Exceptional

22 Apr 2025

Diane

This hotel looks over the beach and coast on the south side of Capri. The views are amazing. Our room had a private balcony with a view of the Faraglione Rocks. There is a restaurant on the property. Elevator to the rooms. Room was spacious and clean. Extra pillows were available. The hotel has a free shuttle into Capri town that runs all day. The shuttle stop is on Via Roma, 5 min walk west of Piazzetta di Capri, where other shuttles stop. The hotel offers a pay shuttle to the Ferry Port that you can schedule. The staff was very helpful with everything, and they spoke English. We were able to leave our luggage there before our check-in time.

Leisure Partner

4/10

Poor

21 Apr 2025

Jaclyn

Location to beaches and beach clubs. Transport to city center.

10/10

Exceptional

07 Apr 2025

Tara

Amazing stay . Room was great .. view exceptional from balcony . Transportation to port fantastic.. staff absolutely the best .. breakfast amazing.. loved my stay highlight of my trip spent 1 night wished it was 7

Leisure Family

6/10

Pleasant

06 Apr 2025

Chris

Hotel is on south end of island. Hardly any food options around the area. Views from hotel are remarkable. Rooms are outdated. Has pool and hot tub but not in use during off season. Restaurant available on site- dinner is okay, ravioli caprese I would recommend and they have room service- take advantage since waiters in restaurant get greedy for tips especially if they know youre American. Bartender Michele is kind at lobby bar opens at 1730-0000, speaks lil english but makes delicious drinks and has a generous pour. Shuttle to town frequently for free but only drops at port on check out

10/10

Exceptional

31 Mar 2025

Christopher

Great property with above and beyond service all around. Walls are on the thin side, so a little noisy, but we had a great stay!

10/10

Exceptional

09 Jan 2025

Khaled

Amazing views. Good food. I highly recommend.

Leisure Partner

10/10

Exceptional

14 Oct 2024

Carol

Such a great property. Had the most amazing room view with a balcony

Leisure Partner

10/10

Exceptional

14 Oct 2024

Ana

Place was super nice! We got upgraded since it was our Honey moon. Right in front of the beach and we loved the free transportation to the center and back. Staff was very welcoming and friendly! 5/5 stars

Leisure Partner

10/10

Exceptional

07 Oct 2024

sebastian

Amazing views, location, and service!

Had an amazing stay with this hotel and this location is to die for! The staff were extremely kind and accommodating. There’s also a shuttle that runs from the main marina to the hotel (for a small fee per person) which makes it extremely easy to get to and from the ferries. Additionally, there is a shuttle which runs mostly all day to and from the city center for free, and if you want to go to Anacapri it is super easy to take the shuttle to the center then call a taxi from there. Overall I had an amazing stay here. I recommend this place to everyone and will be back myself!

Partner

10/10

Exceptional

01 Oct 2024

Lynque

It was a really nice stay. I didn’t realize there was a pool so I didn’t get to check it out but the staff was awesome! Except for the driver. I ended up having to pay a taxi 20 euro because the “free” transport guy told me no. While
On his phone. Complete bs

Leisure Self

8/10

Excellent

30 Sep 2024

Lindsay

The views are unbeatable from a sea view room
The shuttle into town and from the ferry was great.
Dinner at the restaurant was delicious.
Bedding a pillows could use updating.

Leisure Partner

10/10

Exceptional

25 Sep 2024

Kenneth

Amazing place.. only problem was that i didn't stay longer

Leisure Partner

2/10

Poor

21 Sep 2024

Verified traveler

Never been treated so poorly at a hotel and disregarded when brought issues to their attention

Partner

10/10

Exceptional

20 Sep 2024

Sandy

Peaceful place with a breathtaking view. Easy access to the beach. Staffs are very nice and helpful, shuttle service I definitely a plus.

Leisure Partner

6/10

Pleasant

13 Sep 2024

Steven

Hotel was ok, dated and just average… not sure if it was worth the price.

Hotel wait staff were great.
The shuttle service was great.
Hotel front desk staff were not informative or helpful… unfortunately.

All ferries were cancelled for the day, they did not inform us of this (we would have stayed another night). The shuttle driver told us and seemed surprised we were still going to the port.

Due to lack of information from front desk we booked elsewhere for our final not planned night in capri.

Leisure Partner

10/10

Exceptional

11 Sep 2024

James

Excellent accommodation

6/10

Pleasant

11 Sep 2024

James

Roms a little dated. Staff was indifferent but helpful.

Leisure

10/10

Exceptional

10 Sep 2024

Paul

Please add a non-slip shower mat. I slipped in the shower and injured my foot.

Leisure Family

6/10

Pleasant

06 Sep 2024

Jacqueline

Property in nice area, staff were accommodating, happy to have had a pool because the beach is way too crowded and small.

Leisure Partner

8/10

Excellent

04 Sep 2024

LENIN

I like the property. Only reason I gave them 4 star is because they do not offer bell boy service from Marina Piccolo, which is their closest marina. I arrive via this Marina and the hotel did not have bell boy service from there. So I had to pay someone $20 euros to carry my luggague up hill to the hotel. When I say up hill...I mean around a 5-8 minute walk on a stiff cliff....I was walking with no luggage and it was hard for me. For a hotel of its class a Bell service from Marina Piccola shall be offer to guests.

6/10

Pleasant

03 Sep 2024

Esther

This hotel is a must stay only for its views. The hotel itself was very dated. We did find a big in our bathroom, and the walls were very thin. Anthony at the front desk was soo pleasant and accommodating to our stay. The best part is the hotel has transportation into the town center every 15 minutes.

Leisure Friends

8/10

Excellent

02 Sep 2024

Raynell

Need to let customers know there are no irons available.

Leisure Friends

2/10

Poor

25 Aug 2024

Slobodan

One of the worst hotels we have ever been.Hotel is old and outdated not what we expected for $800 a night.We booked two rooms one superior we paid $800 with balcony and one standard $600and let me tell you standard room was like in horor movie.It was old and musty had mold in bathroom,ant infestation,stains on bedding,dirty bathroom and it felt like you are in basement.Staff at this hotel don’t have any customer service we were not greeted once by any of the staff..Reception staff are the worst even when we arrived it was more give me your passport and this is your room no welcome or would you like some water while you waiting to check in on 40
You can tell that this hotel is run by the staff and there is no management. One day we had one guy serving us breakfast than we saw him working by the pool and in the evening he was driving shuttle bus. Anyway I would rate this hotel as 2* the most.

Leisure Family

2/10

Poor

25 Aug 2024

Sanja

The only good thing about this hotel is the view. The rooms were filthy and staff members were rude. Upon check in into the room the sink was clogged with hair, the bidet was visibly filthy and had hairs in it, the toilet brush was stained with urine and hair, the room smelt like mold which they attempted to mask with air fresheners, the showers were filled with green dirt buildup and hair, we also had an ant infestation in the bathroom. The beds have no comforters just a sheet and dirty thin blanket on top. We also found a few bugs in the bed. This hotel is definitely not worth the money and there are several better accommodations for the same price in Capri.

Leisure Family

10/10

Exceptional

23 Aug 2024

Stefanie

This hotel pleasantly surprised us! It was very clean, and even better looking in person than what we saw online! The staff was very friendly and very helpful. Location was excellent and beautiful!

Leisure Friends

6/10

Pleasant

15 Aug 2024

Alexandre

Beautiful view, ok hotel

The initial room we had for the sea view room was on the ground floor and the view was mainly of a wall and street. We asked to be moved and was moved to the forth floor- the view was spectacular. Overall the room was average, a bit outdated. The breakfast was ok and service was ok. I felt that this hotel was quite pricey for what it was but we also visited at peak summer times and Capri is an expensive island. The shuttle service was a must, but it doesn’t run every 8 mins as advertised and the shuttle vehicles some are a bit dirty inside.

Partner

10/10

Exceptional

13 Aug 2024

Erin

Loved this hotel! Highly recommend

10/10

Exceptional

12 Aug 2024

stefan

Fantastic location... Looks exactly like it does in pictures.
I was a little iffy about selecting this hotel. I am so glad I did. The service was excellent. The beach was very crowded but awesome. Go early morning or late afternoon. The restaurant and bar/pool service were very good and reasonable. nonstop included shuttle service to Capri is fantastic.
The only thing that was a little lacking was the room itself. It is outdated and somewhat tired looking. You won't be in room long enough to care. We hope to be back.

Leisure Family

10/10

Exceptional

08 Aug 2024

Taylor

We had the best stay at Webber Ambassador! The staff were so welcoming and friendly. The location is perfect right on the beach spot of Capri! They have a shuttle to take you into down every 10 minutes it was so easy! The room view was spectacular and big! We can’t wait to come back

Leisure Partner

10/10

Exceptional

27 Jul 2024

Dominick

The hotel was right by the beach. It was high enough to get a great view of the ocean. Very close to shopping and restaurants.

Leisure

10/10

Exceptional

20 Jul 2024

Anthony

Very nice hotel. The hotel offered free transportation to town which was very convenient.

8/10

Excellent

18 Jul 2024

Lauren

Loved the location of this hotel and the shuttle services. The rooms and area need an update.

Leisure Family

4/10

Poor

14 Jul 2024

Aubrey

We picked this being unfamiliar with Capri thinking this would be a great experience. Upon arrival we checked in and shown our room that we were charged about $380 per night. The room was oddly shaped due angle and barely enough for 2 adults to move. AC barely worked and water in faucet smelled. However staff were friendly.

Leisure

10/10

Exceptional

11 Jul 2024

Betsey

We arrived really early to the property before the 2 pm check in. They stored our bags offered to let us change to use the pool and have the breakfast they offer. Very friendly, very informative very pleased with the service throughout our trip. We have plenty of questions and they did not hesitate to answer them all and went above and beyond. The staff is the best, I’ve paid a lot more money stay and more expensive hotels with half the quality of service. I would return and I would recommend it. Thank you Hotel Weber Ambassador!!

Leisure Family

10/10

Exceptional

10 Jul 2024

monty

The property had amazing views, a pool, multiple bars and a dining facility. The staff were very helpful. A big plus was a shuttle to the city center every 10 to 15 mins. Very helpful!

Leisure Family

10/10

Exceptional

10 Jul 2024

Dawn

Breathtaking views excellent food

Leisure Family

2/10

Poor

10 Jul 2024

Gurpreet

The a/c in the room did not work felt like we were sleeping in a sauna. Some staff were friendly and helpful.

10/10

Exceptional

10 Jul 2024

Lynette

The views are absolutely breath taking. Had breakfast included with our stay which was wonderful. I liked everything about this property except some of the staff. Our room cleaning staff were very friendly along with some waiters. But front desk staff needs to work on friendliness and acknowledging guests. Never greeted with a hello/good morning. Literally not even smiles. This really adds to your stay when in a hotel.

Leisure Family

10/10

Exceptional

17 Jun 2024

Verified traveler

Great location at reasonable price
Everyone helpful
Beautiful views and the only free swimming beach easy walk

Partner

10/10

Exceptional

09 Jun 2024

David

Beautiful location, but a distance from the major attractions. There was a fair amount of confusion about the shuttles to town, it seemed, and was not as easy to get around as we hoped.

Leisure Family

10/10

Exceptional

05 Jun 2024

Mark

Very inviting, nothing was too much trouble for them.

Leisure

4/10

Poor

03 Jun 2024

Sue

The island of Capri has many options. I would never recommend this hotel.

They have a shuttle that takes you to city center. However, no other location unless you are checking out. The front desk staff was typically rude and inattentive to any needs. First night were kept up until 3am with people partying. We were below the restaurant at 5:45am the kitchen and staff started with moving chairs, silverware etc.

Asked about changing rooms and was met with rudeness and no accountability.

Would never recommend

Friends_and_family Family

10/10

Exceptional

30 May 2024

Rustem

Amazing

Really enjoyed our stay for 2 nights. Property is close to the beach which was amazing and clean. Magnificent views and convenient location. Hotel also offers free transfers to the city main plaza every 10 minutes.

Partner

10/10

Exceptional

28 May 2024

Azita

Amazing view

This hotel is a gem in Capri.
I travelled a lot.
This hotel is one of the best hotels to stay
In A place like Capri.
The view from our Julian balcony was amazing. The available shuttle is a big help. The staff were friendly and helpful.
The breakfast was one of the best breakfasts we had in Italy.
In total I will give 5 star to this hotel.

Partner

2/10

Poor

27 May 2024

Nora

Beware before booking - mold & rude staff

Had a far less than ideal experience. Mildew, black mold, broken toilet, and a water backup in the bathroom from the cleanout due to hair and soap scum buildup. We had to change rooms twice. Hotel never once offered us anything of decency for these issues (namely, health concerns over mold), and we got yelled at by the front reception person. Also, breakfast buffet, dinner, and bar drinks were mediocre. We ate dinner at the hotel one night and had grilled fish which was not seasoned at all and a foul smelling black liquid came out of the head of one of the king prawns we ate. Thankfully, we didn’t get a stomach bug. Only positive thing about this place was the view. Will not be returning even if this is the last place available on Capri. The front staff person is also in major need of customer service training. His behavior was unacceptable. BEWARE BEFORE BOOKING!

Partner