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Milana Resort & Spa Phu Quoc

Ho Chi Minh City (Saigon) and South · Vietnam

Quarter 3, Cua Can Commune, Phu Quoc, An Giang, Ward 1View location

7.8/10Very good63 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.6/107.6
Condition7.4/107.4
Neighborhood7.8/107.8
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Milana Resort & Spa Phu Quoc

Nestled on Phu Quoc Island, Chez Carol Beach Resort boasts a private 200m stretch of Cua Can Beach and a tranquil lake surrounded by lush greenery. This resort offers an outdoor pool, spa and wellness center, and a fitness center. Free WiFi and on-site parking are available.

Opened in 2010, the 40, 000m² property dedicates a significant portion to its gardens, filled with orchids, tropical flowers, and fruit trees. The 51 classically styled bungalows offer garden, river, or sea views. Each room features a private sun terrace, air conditioning, a flat-screen TV, and a minibar.

Some rooms also include semi-open-air bathrooms with stone walls and soaking tubs. Guests can enjoy kayaking, water sports, and complimentary bicycle use. The resort's restaurant serves a daily buffet breakfast, à la carte lunch and dinner, and refreshing drinks are available at the Beach Bar.

Read more about this hotelShow less

Located in Phu Quoc, Milana Beach Resort & Spa Phu Quoc is on the riverwalk, within a 15-minute drive of Shophouse Grand World and Vinpearl Golf Phu Quoc. This beach resort is 5.3 mi (8.6 km) from Corona Casino and 5.9 mi (9.5 km) from Ong Lang Beach.

Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.

Conveniences include safes and complimentary bottled water, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Cash deposit required By ocean Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: VND 1000000 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 4)
    • Early check-in fee: 50 percent of room rate (subject to availability)
    • Late check-out fee: 50 percent of room rate (subject to availability)
    • Crib (infant bed) fee: VND 350000.0 per night
    • Rollaway bed fee: VND 1200000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

    Chinese (Mandarin)

Nearby attractions

ConCo Beach 1.9 km / 1.2 mi
Vung Bau Beach 2.1 km / 1.3 mi
Phu Quoc Bee Farm 7 km / 4.4 mi
Shophouse Grand World 7.4 km / 4.6 mi
VinWonders Phu Quoc 8.5 km / 5.3 mi
Corona Casino 8.6 km / 5.3 mi
Vinpearl Golf Phu Quoc 9.4 km / 5.8 mi
Ong Lang Beach 9.5 km / 5.9 mi
Vinpearl Safari 11.8 km / 7.4 mi
Phu Quoc National Park 11.9 km / 7.4 mi
Dai Beach 12 km / 7.4 mi
Bai Dai Beach 12.4 km / 7.7 mi
Bai Dai Beach 12.4 km / 7.7 mi
Ganh Dau Beach 13.1 km / 8.1 mi
San Van Dong Duong Dong Stadium 15 km / 9.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Year of most recent renovation: 2023
  • Total number of rooms: 40
  • Twin rooms: 9
  • Double rooms: 2
  • Bungalows: 25
  • Superior rooms: 2
  • Family rooms: 1
  • resort
  • American Express
  • JCB
  • MasterCard
Show 73 more facilities & services
  • Visa
  • City centre
  • Airport
  • Beach
  • Golf course
  • Entertainment Area
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Medical service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Garden
  • Terrace
  • Concierge
  • Sun terraceExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Private pool
  • Private beach area
  • Bikes available
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking area
  • Poolside snack barExtra charge
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungersExtra charge
  • Children playground
  • Breakfast
  • Breakfast served to the table
  • À la carte dinner
  • Picnic
  • Early Check-in
  • Flight information required
  • Banana boating
  • Jet ski
  • Motor board ride
  • Diving
  • Windsurfing
  • Sailing
  • Canoeing
  • Table tennisExtra charge
  • FitnessExtra charge
  • Cycling / mountain biking
  • Billiards
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Milana Resort & Spa Phu Quoc

7.8
Very good
63 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.4 /10
Neighborhood
7.8 /10
Amenities
7.2 /10
46 reviews shown
6/10
Pleasant
27 Jan 2026
claus
The hotel has a nice location - the staff are very friendly. But it is not maintained - everything was kind of just neglected. The water by the beach was horrible! Soooo much plastic! And only one little guy to clean up. We were not able to go swimming at all. Then there really is nothing to do in the area - because you are out in the middle of nowhere. The pool only had 16 sun beds for the entire hotel - and only 6(!) mattress! A joke! People were laying on the wood bed! Just buy some more!

And EVERY night this woman comes and live perform
10/10
Exceptional
18 Jan 2026
Thomas
The beach and massage services were top notch, absolutely fantastic place for a relaxing week. The driver they organized was equally as awesome!
Leisure Partner
8/10
Excellent
04 Sep 2025
Shiloh
Really nice resort with a good swimming beach and pool, great room overlooking the lagoon. Staff were lovely and helpful.
My only issues were the super loud aircon and the toilets do not accommodate large male bowel movements; otherwise great!
Leisure Partner
2/10
Poor
16 May 2025
Verified traveler

Terrible

Pretty remote in location, outdated and in need of a refurbishment. Staff were not friendly or helpful, the bath overflowed, the bed was uncomfortable and hard! Sheets were not changed. Structure of the bridge to the water bungalows was a bit dodgy and then the water bungalows themselves needed upgrades, stones falling off around the bathtub and the sliding doors were not secure with gaps in the frame… essentially inviting in all creepy crawlies (geckos) from outside. I will not be back and I urge you not to bother going.
Partner
10/10
Exceptional
10 Mar 2025
Anna

Lovely place with lots of personality and nature

O saw so many little fish species from the confident of my deck. It was heaven
Friends_and_family Family
10/10
Exceptional
04 Feb 2025
Jane

Lovely Hôtel with beautiful Beach

Stayed in a Bungalow Villa. Although slightly dated , clean and with everything well thought out. Room was cleaned every day at no extra charge.

Very good bar and restaurant with breakfast included. Good choice of food.

Beach was stunning and so peaceful. Also hotel has a very good swimming pool which was again very clean and fresh pool towels provided daily.

Staff were excellent- nothing too much trouble and very friendly. Only downside is that they didn’t understand much English but Google Translate took care of that.

Special thanks to Jessie, Jon (the Assistant Manager) and Tam - excellent service

Would definitely stay here again
Partner
10/10
Exceptional
18 Dec 2024
James
Need a motor bike to get anywhere
10/10
Exceptional
17 Dec 2024
Gary
A great property with tons of charm and beautiful views. The pool is amazing. The staff is extremely attentive and the food was 5 star.
Leisure Self
10/10
Exceptional
21 Nov 2024
yan
It's position nestled in the corner of a soft sandy beach amid great stone walkways, lush gardens, orchids and numerous. Coconut trees along the shore. If you appreciate older gardens, love waking up with the sun rise and the high tide waves crashing on the stone jetty then you have nature at your doorstep..the property has had better days but the overall picture makes you wonder how much more beautiful the property was when built and created by its original owners..someone's dream is forever a part of chez Carole. I truly hope the present and future owners will see it's present beauty, restore it's beauty and understand how well it all fits with its surroundings..very special, great energy and a strong grounding feeling with nature.
Leisure Partner
10/10
Exceptional
08 Jun 2024
Jacob

Amazing paradise!

This place is amazing!!!
The service is incredible - right from the start smiles were on everybody's face and they never left for our entire stay.
The pool and beach are superb... Chilling by the pool and watching the sunset while sipping on beers and cocktails is what dreams are made of.
A quick walk down the road gets you to a minimart or a little longer stroll down the beach gets you into town to buy food and see the locals.
The beach in front of the resort is perfectly clean and there is volleyball, kayaking and paddle boarding to be done.
The rooms are beautifully spacious and clean, and even with a mozzie net - which is definitely needed. The best sleep I have had in ages... Due to the bed and the peacefulness of the place.
The gardens are beautiful, with lots to look at and even a pool table hidden in another bar area.
I would definitely stay here again - possibly bringing many more friends.
Thankyou to all the staff who made us feel welcome!!!
Oh and definitely go on the tour we were recommended that takes you to the south of the island where you go snorkeling and on the massive cable car - thanks for the recommendation!!!
Partner
8/10
Excellent
09 Nov 2022
Michel
Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳)
Leisure Friends
8/10
Excellent
15 Feb 2020
Verified traveler

Nice beach getaway.

This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.
Self
10/10
Exceptional
07 Feb 2020
Verified traveler
We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.
Leisure Partner
8/10
Excellent
08 Jan 2020
Verified traveler

Traditionally styled resort away from the crowds

Nicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value.

The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once.

Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle!

Overall though we had a lovely time and found it a great place to relax and get away from it all.
Partner
8/10
Excellent
07 Jan 2020
Verified traveler

Beautiful surroundings, services could be improved

Beautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff.
Partner
4/10
Poor
22 Jul 2019
Verified traveler
Unlike the image posted. Sea view but like garden view. There are many mosquitoes and there are many snails on the outside so it is impossible to use outside baths.
Leisure Partner
10/10
Exceptional
18 Jun 2019
Vadym

A staggering escape

I stayed in Chez Carole with my wife. To say we enjoyed the vacation is to say nothing. It was excellent - the staff is very friendly and helpful, the design of the rooms and bungalows is great - you entirely feel you are away of the city rush, crowds, noise, etc; just you and nature! The beach is so close and it is very cozy. The terrace of the restaurant has a mesmerizing sea view, the food is super tasty, portions are big, and the prices are very affordable! You also have a swimming pool, spa, small gym; you could also rent a motorbike directly from the reception, so you can travel to the Duong Dong town or to the north of the island, since it's all pretty close.
If you are looking for a quiet and peaceful holiday away from noise and crowds - Chez Carole is a perfect option. It's great for families with kids as well. I will definitely come back there.
Partner
10/10
Exceptional
18 Jun 2019
Stephen

Awesome staff and beautiful resort location

Customer service is something to be treasured where ever one stays, especially abroad. Chez Carole when it comes to that is like finding the lost city of Atlantis. The staff was absolutely amazing at this resort. My father decided to spend his 75th birthday here, and the staff went over and beyond out of their way to make sure our stay and celebration was fantastic, including a birthday cake. There were only a few very minor issues with plumbing due to the rainy season. However once brought to the attention of the staff, the issues were immediately taken care of. The ocean view room I stayed in was very comfortable with AC, and overhead bed netting if you wished to open the room up at night. The bathroom and shower were very clean as well. Overall, our stay at Chez Carole was an amazing experience and the staff had 95% to do with that feeling. I'd highly recommend this resort to anyone.
Family
4/10
Poor
30 Apr 2019
Verified traveler
Nice view from the reception but less atraction.
Friends_and_family Family
10/10
Exceptional
27 Jan 2019
Verified traveler
We booked beach Villa and found every thing perfect. One of the nicest and cleanest beaches on the Island. Lots of free water toys no jet skies only wind and paddle powered
8/10
Excellent
04 Jan 2019
Verified traveler
We had a fabulous time at Chez Carole. The staff was amazing and the resort is gorgeous! Beautiful beach and very quiet, relaxed atmosphere. The only small drawback for us was the food options, breakfast bar is great but small menu options for lunch/dinner. But we rented scooters on site and its not far to town for other dinner options. Overall it was wonderful!!
Leisure Partner
8/10
Excellent
28 Dec 2018
Verified traveler

Good for a family

Great location. Good staff. Management is responsive to customer needs. Great pool and beach. Good for a family. Would be good to see them use less plastic straws and more bamboo straws.
Family
4/10
Poor
26 Jan 2026
Terje
Milana is one of these resorts in Vietnam that makes you understand why so few tourists choose to return for a second trip.

The pictures are from the resort was new and the price matches the pictures.

Today it’s a different story.
What greets you is a resort that screams for maintenance.

I can understand if staff fail to notice a clogged drain in the shower, but when a whole door is missing from the shower cabinet….? That I cannot understand. Why do you rent out a Bungalow (with sea view) that doesn’t have a working shower? The shower is in the bedroom, so water everywhere is not a good thing. Did they solve it quickly? No. We end up in another bungalow for the night while they promise to fix the shower in the morning. Did they fix it? Not really. After several hours we finally could move back to a halfway working shower. A good tip would be to check if the job is actually done before you tell the customer it’s fixed. I wasted more than half a day on this mess.

Milana has plenty of potential with a beautiful beach and the concept it was built with could work if it was maintained. It could have been a perfect place to unwind and relax, but lack of maintenance hits you in the face everywhere you go.
Partner
6/10
Pleasant
19 Jan 2026
Antoine
Chambre propre et en bon état.
Le personnel est très peu aidant, ne porte que les sacs les plus légers car le reste est trop lourd. Les clients doivent donc se débrouiller seuls. Pas d’explications concernent les règles de l’hôtel et l’accès.
Friends_and_family Friends
10/10
Exceptional
14 Jan 2026
Jenny
Underbart vacker plats
Partner
6/10
Pleasant
11 Apr 2025
Daniel

Chez Carol Beach Hotel


The hotel is far away from the main tourist area, but there are also opportunities to shop and eat nearby. The complex is very quiet with a private beach area and a small pool with a beautiful view of the beach. The restaurant serves pizza, burgers, spaghetti and meat as well as local dishes with meat or fish, and a variety of drinks. The staff is very friendly. There are both good and bad things to say about the bungalows: The good thing is the size of the rooms, and there is free cappuccino, tea and water.
The bad thing is that the facade and roof need to be renovated, so you might get uninvited guests.
A little tip: rent a scooter and explore the island - it's really fun.
8/10
Excellent
09 Apr 2025
Tina

Bra ställe om man gillar lugnet, men lite off

Hotellet i sig var trevligt och vår villa fantastisk med altan mot havet. Maten var bra men inte mer, men då är vi nog rätt kräsna efter ätit fantastisk mat dagarna innan i hoi an. Det finns tyvärr inga restauranger nära, vi gick till närliggande resort och åt med, men var heller ingen wow. Om man gillar slappa på samma ställe där det är lugnt och är ok att äta på hotelrestaurangen varje måltid är platsen perfekt. Frukosten var bra. Men vi som gillar att gå och äta på olika ställen passade detta inte alls tyvärr, även om boendet var mysigt. Vi bodde kvar 2 dagar av 5 och flyttade sen till longbeach istället. Personalen var trevlig.
Personal som städar upp stränderna, vilket behövdes när det blåser in massor av plast. Fans sup och kanot att låna. Och en helt ok pool. Även volleybollnät.
Partner
4/10
Poor
19 Jan 2025
Anders
Hotellet ligger vid en fin strand med väldigt lite folk på. Så här har man nästan stranden för sig själv. Det är detta som är bra med detta hotellet, sen resten har mer att önska.
Partner
2/10
Poor
06 May 2024
Kay-Uwe

Vorsicht Finger weg von diesem Hotel

Eine Woche vor Anreise wurde uns mitgeteilt das wegen Renovierung das Restaurant nicht geöffnet hat.Als wir Abends ankamen hörten und sahen wir nichts.Fer nächste morgen zeigte dann die wirkliche Situation.
Laut und unerträglich überall Schmutz und das ganze Hotel renovierungsbedürftig.Wir haben sofort bei Hotel com reklamiert aber das wurde nicht umgesetzt.Schreckliche zwei Tage.In der Strandbar könnten wir frühstücken Abends hat das Personal Billard gespielt und war nicht an Gästen interessiert.
Wir würden keine Nacht mehr dort verbringen und auch nicht mehr über Hotel com buchen.
Man hat nur die Möglichkeit mit einem virtuellen Chat Partner zu schreiben. Leider kann ich hier keine Bilder hinzufügen ich werde die Bilder auf der Seite des Hotels bei Google hinzufügen
Partner
8/10
Excellent
23 Feb 2024
Tim
Eine vergleichsweise naturbelassenes Gelände in der weniger touristischen Ecke der Insel. Von hier kommt man gut überall hin sofern man sich auf die Verkehrsmittel Roller und Taxi einlässt.
Sehr ruhiger Strand und nettes Personal, auf Anfrage wird einem alles gebucht und/oder Infos zu Aktivitäten und Co. gegeben.
An sich ist die Unterkunft und die Ausstattung etwas in die Jahre gekommen, aber dafür ist man auch Näher dran als in den großen Resorts die kaum was mit Vietnam zu tun haben.
Business_and_leisure Partner
6/10
Pleasant
07 Mar 2020
Anna

Kunde ha varit bättre

Fina rum men missvisande att det är havsutsikt när det är utsikt över floden när vi dessutom betalde mer för det rummet än de med utsikt över floden. Ganska dålig service. Helt ok mat. Fin strand och fin pool, men strandbaren verkar vara nedlagd, skötseln av floden och vissa delar av området ganska dålig.
Ligger fint på stranden men hotellt ligger långt från andra restauranger och shopping så man blir beroende av moped alternativt taxi.
Partner
10/10
Exceptional
01 Mar 2020
Cyril

Un beau séjour.

Un super établissement avec du personnel très sympathique. Un très bon séjour dans ce bel établissement. Je recommande.
Friends_and_family Family
8/10
Excellent
25 Feb 2020
Verified traveler
L'hôtel est assez excentré l'utilisation de taxi ou de scooter et obligatoire si l'on veut bouger un peu.
Le cadre est très agréable, le calme et la sérénité se font sentir dès notre arrivée.

Seuls bémols, nous sommes obligés d'aller à la pêche aux informations, le personnel n'est pas des plus réactifs.
Il n'y a egalement pas assez de transat pour tous les voyageurs. Concernant le restaurant, nous n'avons pas été très satisfait rapport qualité/prix.

Si vous rechercher du farniente au bord de la mer, alors vous passerais un séjour agréable.
Leisure Partner
4/10
Poor
22 Feb 2020
Mette

Ikke nogen positiv start på ferier

Omgivelserne var absolut ikke svarende til billederne. Billetterne giver et meget mere positivt og charmerende indtryk, hvilket viste sig ikke at være tilfældet i virkeligheden. Stedet er meget øde, med ingen mulighed for alternative spisesteder i gå afstand. Vi fik en ringe modtagelse. Blev ikke hentet i lufthavnen trods oplysninger om ankomst tid. Personalet I restauranten taler virkelig dårlig engelsk. Der er desværre heller ikke noget positivt at sige om maden; virkelig kedelig og smagsløs. Morgen buffeten var kedelig og trods adskillige personaler i restauranten var de fleste fade tomme. Værelserne var til gengæld rigtig fine; store og rene med rigtig fint badeværelset. Poolen fremstår pæn og ren. Stranden var fin, men vandet ikke klart, måske pga udmundingen fra vandløb. Der var en standbar, men den var lukket. Vi rejste 3 dage tidligere end booket. Receptionisten tilstede ved vores afrejse var venlig med godt engelsk.
Friends_and_family Family
10/10
Exceptional
25 Jan 2020
Alex
Sehr schönes Ambiente und der Blick von der Rezeption auf's Meer macht auch gleich Lust auf mehr.
Auf den ersten Blick ist alles sehr schick, nach ein paar Tagen fallen einem dann aber schon einige Makel auf. Vor allem der Strand. So schön wie der Sand auch ist, der ganze angeschwemmte Müll ist schwer zu übersehen (auch wenn die Mitarbeiter stets bemüht sind alles sauber zu halten) Asiatische Länder haben öfter Müllprobleme, wenn man das vorher weiß, kann man sich damit sicher abfinden.
Leisure Family_with_children
10/10
Exceptional
07 Jan 2020
Holger

Zweimal verlängert, weil es uns so gut gefällt.

Total abseits gelegen; man braucht ein Moped oder Taxi, um \"nach draußen\" zu kommen. Das Resort selbst ist dafür ein kleines Paradies. Manche Dinge sind etwas in die Jahre gekommen, aber zumeist in Ordnung. Das Personal ist sehr freundlich und hilfsbereit. Hervorheben möchte ich Mr. Nam von der Rezeption und der Oberkellner im Restaurant. Dort isst man auch recht gut und relativ preiswert. Das Frühstücksbüffet ist für SE-Asien sehr gut. Wir haben uns sehr wohl gefühlt und bleiben daher noch einige Tage länger. Jetzt haben wir auch noch ein super upgrade bekommen - toller Bungalow direkt am Meer - traumhaft.
Partner
8/10
Excellent
31 Dec 2019
Fuku
8泊しました、食事の面ですが近所にはラーメンや日本食を食べれる所がないので困りました。ホットポットにそばが入っているので、5回も食べました。
Leisure Friends
2/10
Poor
29 Dec 2019
Thomas

0 av 10

När vi kom dit och skulle checka in, var personal i receptionen ( ung kille). Väldigt otrevlig och inte välkomnande, hånfull och väldigt ohjälpsam. Vi höll ut till nästa dag då vi bestämde oss att flytta, skulle ha varit där i 7 nätter. Läget är mitt ute i ingenstans. När vi skulle checka ut var en mycket trevlig kvinnlig personal i receptionen.hon erbjöd oss att flytta till Chez Carole center, vilket vi Tackade ja till.v Vill rekommendera detta boende.
Friends_and_family Family
6/10
Pleasant
28 Dec 2019
Therese

inte alls nöjda

Själva Resort området va fint, grönt och ligger precis vid havet är du i poolen kan du se ut över havet. Söker du en lugn plats för att bara vara passar det dej. Denna resort ligger nämligen mitt ute i ingenstans. Det finns inget att göra eller se i närområdet. Närmaste supermarket (en mkt liten) ligger minst 2.5 km bort, inga restauranger i närheten förutom hotellets egna och den var dyr. Du behöver ha en vespa vart du än ska ta dej. Restaurangerna ligger vid nattmarknaden och det tar ca 20 min med taxi att ta sig dit. Gästvänligheten och servicen var under all kritik främst av en kille i receptionen. Han var otrevlig och inte alls servicinriktad. Vi bodde här en natt sedan valde vi att flytta (skulle bo en vecka)
Friends_and_family Family
4/10
Poor
27 Dec 2019
Malin

Två stjärnigt boende

Katastrof, rummen fina och bekväma men i övrigt oerhört dåligt skick och en service som har enorm förbättringspotential, ville mest bara härifrån. Perosnalen i receptionen stort plus och även till Spa avdelningen o övrigt stor besvikelse. Ligger långt ifrån det mesta och man behöver ta sig härifrån, strandpromenaden är full i skräp och även havet är skräpigt med grumligt vatten. De städar stranden flera gånger per dag men endast på själva resortens strand. Flode är.skräpig med olja på ytan och döda fiskar. Yoga som utlovades fanns inte. Volleybollnätet var i trasor. Beachbaren var aldrig öppen och det var för lite solstolar för antalet gäster och trasiga dynor. Maten hyffsad och peronalen glada och trevliga, men fanns mer att önska av servicenivå i restaurangen. Mycket väntan och det går inte att köpa ett glas vin, endast flaskor! Frukosten ok förutom att juicen är odrickbar, trots tillgången till frukt serveras sockerlag.
Summa summarum, man längtar mest härifrån och det är definitivt inte ett 4-stjärnigt boende på sin höjd 2. Vill ni ha en trevlig vistelse på Phu Quoc välj annat boende, det här är dyrt i förhållande till vad man får. Rekomenderar Mango Bay för att njuta av semestern.
Family
8/10
Excellent
03 Dec 2019
Per

Prisvärd Resort om jag gärna besöker igen

Mycket trevlig resort som har ngr år på nacken men är mycket prisvärd och välhållen. Frukosten som ingår är toppen med ett utbud av allt man kan önska sig, priserna på resturangen är humana och menyn till lunch och middag har över 100 olika rätter, andra resturang alternativ kräver taxi förutom resorten bredvid som är lite lyxigare men opersonlig, tar 15min att gå dit, där finns 3 resturanger men priserna är 30% dyrare. Stranden städas dagligen och är helt ok. Stället kan varmt rekommenderas, ligger lite avsides men moped uthyrningen för 70kr/dag gör att det går lätt att göra egna upptäcktsfärder från resorten till resten av ön, transfern från flygplatsen till resorten och tillbaka funkade perfekt. Kan varmt rekommendera den till alla som funderar på boende på Phu Quoc. Som på alla resorter är engelskan lite si och så. En av de anställda i resturangen med titteln ”gäst ansvarig” var hyfsad på franska/engelska/tyska och gjorde att missförstånd eliminerades. Kommer gärna tillbaka🇻🇳😘
Partner
10/10
Exceptional
25 Sep 2019
guy
Comme précédemment ce séjour est à la hauteur de nos espérances
Rien a dire de plus
Partner
8/10
Excellent
26 Jun 2019
Marie

Plutôt satisfaits.

Personnel adorable et aux petits soins. Très serviables. Cependant pour le même prix chambre deluxe vous pouvez avoir une chambre superbe chambre sur pilotis ou une chambre moyenne vue sur la rivière en 1er plan et 2ème plan vue mer ou enfin une chambre bordant une retenue d'eau stagnante avec les inconvénients qui vont avec. Petit déjeuner basique rien d'extraordinaire. Piscine avec une vue agréable sur la mer. Restaurant bon mais cher. Dans l'ensemble ça reste très correct.
Partner
10/10
Exceptional
09 Mar 2019
Norman
Sehr ruhiges Resort mit einem tollen und sauberen Strand ( wird immer gereinigt). Es gibt zwar fast nix rings herum aber die Ruhe ist sehr entspannend. Das Restaurant hat super leckeres Essen und zweimal die Woche gibt es ein Barbecue. Wir haben alles mögliche aus der Karte probiert und immer sensationel. Das Personal ist sehr nett und freundlich, wir hatten Glück da 14 Mitarbeiter von einer Schule aus den Philippinen da waren für die Saison. Hoffentlich wird dies weiter so gehandhabt da Vietnamesisches Personal nicht unbedingt das freundlichste ist und englisch fast nicht beherrscht. So perfekt gewesen.

Größtes Manko ist der Spa. Das ist aktuell ein Witz. Ein Pavillon neben dem Weg von Rezeption und Zimmern zum Pool, offen mit einem Vorhang der nix verdeckt. Die Massage war die schlechteste überhaupt und Lust zum arbeiten hat da auch keiner und auch noch unfreundlich dazu. Für ein Resort so abgeschieden und zu den Preisen leider wirklich unpassend. Der Manager erklärte uns das es geändert wird mit weiteren Pavillons und neuem Personal. Für zukünftige Gäste hoffen wir dies sehr.

Roller Vermietung im Haus und dann mal den Norden der Insel erkunden und zum Star Sand Beach gehen. Lohnt sich auf jedenfall.

Wer Ruhe und Entspannung sucht ist hier richtig. Es ist sehr gepflegt und wird nun nach und nach außerhalb der Hochsaison wohl weiter renoviert. Aber es ist auch so sehr gepflegt und ordentlich. Definitiv gehen wir wieder hin beim nächsten Besuch.
Partner
10/10
Exceptional
07 Jan 2019
K
ゆっくり心地良く滞在できました。
スタッフの方も親切で、笑顔が素敵?
10/10
Exceptional
15 Dec 2018
Marc

Havre de paix idéal pour se reposer

Nous avons profité de notre séjour pour nous reposer de la route. Chez Carole est situé dans un cadre de villégiature enchanteur. Mais la plus grosse différence entre ici et ailleurs est le personnel qui fera tout en son possible pour rendre votre séjour le plus parfait possible. Un mention spéciale pour Sam à la salle dîner. L'endroit est loin de tout, mais on s'en fout car on y va d'abord pour se couper du chaos extérieur...
Partner

Location & surroundings

Milana Resort & Spa Phu Quoc
Quarter 3, Cua Can Commune, Phu Quoc, An Giang, Ward 1, Phu Quoc, Vietnam

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Milana Resort & Spa Phu Quoc

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