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BED AND BREAKFAST
Breakfast is included with your stay.
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9.0/10Excellent664 Reviews
Cleanliness9.0/10 9.0
Service9.6/10 9.6
Comfort8.6/10 8.6
Condition8.6/10 8.6
Location9.6/10 9.6
Neighborhood9.6/10 9.6
Amenities8.8/10 8.8
See all ratings- Design
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About BENS L'Hotel Palermo
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Take advantage of the hotel's 24-hour room service. A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle. Stay in one of 23 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
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BENS L'Hotel Palermo is centrally located in Buenos Aires, a 2-minute walk from Serrano Square and 12 minutes by foot from Distrito Arcos. This boutique hotel is 1.6 mi (2.5 km) from Alto Palermo Shopping Center and 1.6 mi (2.6 km) from Plaza Italia.
Stay in one of 23 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Caters to LGBTQIA+ guests
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100 per stay
- A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
- You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.
We have included all charges provided to us by the property.
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You need to know
- This property caters to LGBTQ+ guests.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- The seasonal pool will be open from October to April.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: USD 20 per day (164 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Portuguese
English
Italian
Spanish
Nearby attractions
Palermo Soho
0.1 km / 0.1 mi
Calle Thames
0.1 km / 0.1 mi
Serrano Square
0.2 km / 0.1 mi
Armenia Square
0.7 km / 0.5 mi
Distrito Arcos
1 km / 0.6 mi
Plaza Italia
1.3 km / 0.8 mi
Carlos Thays Botanic Garden
1.4 km / 0.8 mi
USA Applicant Service Center
1.4 km / 0.9 mi
Buenos Aires Eco Park
1.4 km / 0.9 mi
Bosques de Palermo
1.5 km / 0.9 mi
Güemes Sanitarium
1.6 km / 1 mi
La Rural Convention Center
1.7 km / 1.1 mi
Movistar Arena
1.9 km / 1.2 mi
Dr. Ricardo Gutiérrez Children's Hospital
2.2 km / 1.4 mi
Embassy of the United States
2.2 km / 1.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2011
- Total number of rooms: 23
- Number of floors (main building): 3
- Suites: 24
- boutique hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
Show 26 more facilities & services
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
- Bicycle hire service
- Babysitting serviceExtra charge
- Multilingual staff
- Air conditioning in public areas
- Lift access
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Library
- Café
- Bar
- Non-smoking area
- Conference room
- Outdoor freshwater pool: 1
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 20 m²DBL.QN-SU
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBENS L'Hotel Palermo
DOUBLE SUPERIOR QUEEN BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 45 m²SUI.KG
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBENS L'Hotel Palermo
SUITE KING SIZE BED
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBENS L'Hotel Palermo
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 15 m²DBL.QN
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBENS L'Hotel Palermo
DOUBLE QUEEN SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE GARDEN VIEWSUITE • GARDEN VIEWSUI.GV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBENS L'Hotel Palermo
SUITE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBENS L'Hotel Palermo
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBENS L'Hotel Palermo
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBENS L'Hotel Palermo
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 20 m²TWN.SU
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBENS L'Hotel Palermo
TWIN SUPERIOR
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about BENS L'Hotel Palermo
100
reviews shown
Carlos
Great staff very helpful and friendly
Carlos
Great location
Joseph
Located in a great area. The staff were very helpful and nice. Very \"boutique\" style property. Pre-made coffee was ..ehhhh. And bathtub shower are a slip and fall waiting to happen. Otherwise, a great place. I recommend.
Michael
Great staff and awesome location. Breakfast was wonderful.
Mario
Todo excelente. El desayuno, y la estadía son de excelente calidad.
Rhoda
Great location and walkable to restaurants in the area as well as an artisan fair. Comfortable room and helpful staff.
Michael
Breakfast was great and the staff is wonderful. Great location with many restaurant options all around. My third time staying there. A special shout out to Jose and Clara!
Luchia
From the moment we arrived we felt so welcome. The staff were so welcoming and kind, and more than happy to make our stay as comfortable as possible. The hotel itself has so much character, it really was a breath of fresh air from the shiny high rises we were used to staying in. The breakfast was great. The location is excellent! The best location we have stayed in BA so far. I would highly recommend this hotel and if I were to come back I would definitely stay here.
Paola Andrea Calderón
Nuestra estadía en este hotel fue increíble. Desde el momento en que llegamos, el servicio fue impecable y todo el equipo nos hizo sentir muy bienvenidos. Todo estuvo limpio y organizado.
Definitivamente lo recomendaríamos y volveríamos sin dudarlo.
Definitivamente lo recomendaríamos y volveríamos sin dudarlo.
Mary
Property is nice on the outside and gardens are lovely, but the interior is shabby. The bathroom is tiny and the sink was badly painted with peach coloured paint! There was mould on the walls of the bathroom
Agnes
Air conditioning was good
Nancy
I loved staying as Bens L'Hotel Palermo. I had 2 rooms, one was a suite and one was a standard room. It was like staying in a bed an breakfast, very quaint, and like staying with family (in a good way). The suite was large, spacious, and very comfortable. The standard room was quite small and not much room for anything but the bed. I was surprised by the difference. Again, the hotel was lovely, but the standard was small. If you can afford the suite, take it.
Robyn
The standard rooms were small, but cozy. The location in Palermo was excellent.
Andrew
Not a bad stop. Got stuck overnight and booked last minute. Nice little courtyard in the middle. Pool looked a little uninviting. Would have loved a warm shower at 3am before our flight but it wasn't meant to be. The room we had needed a little updating for sure. Could be better rooms in the place and we just got a more run down room. Who knows. We did sleep great in the bed so that was nice.
Garveen
This is a great place to stay. It’s located in Palermo and is close to lots to restaurants, cafes etc. The hotel has a nice rustic and vintage look to it, which I thought was cute. The staff is also wonderful, warm, welcoming and very accommodating. The hotel also comes with 2 adorable cats. All in all, a great place to stay :).
graeme
Lovely hotel in Palermo Soho. An oasis in the city. Bright, spotless, spacious rooms. Friendly staff. Superb value.
David
I love this charming, classic and peaceful small hotel and its great location. The warm, caring and professional attention of staff like Clara and Pablo really made feel at home while recovering from illness during my trip. Having an excellent breakfast in the garden was a great way to start my day!
David
This is a lovely and peaceful hotel in an ideal location with a beautiful garden and a romantic atmosphere of old Palermo. I've stayed here many times and will return!
Judite
The hotel is stunning, a real oasis hidden in the center of Palermo. The garden is gorgeous place to hide and have a glass of wine when you’re tired from sightseeing.
Michael
Wonderful tranquil oasis in the city.
Debra
Very welcoming staff that allowed an early check in. Lovely gardens and relaxing atmosphere and a pool. Breakfast was generous and offered a nice variety.
I would love to stay here again!
I would love to stay here again!
Janna
Rooms are a little run down and could use fresh paint and have no sound proofing. However the property itself is amazing and a quiet beautiful respite right in the heart of a busy area. The pool, garden and communal areas are fantastic and staff were lovely.
Verity
The most beautiful hotel!! I loved my stay here. The staff were all so kind and helpful. Every time I walked through the main entrance it was like a peaceful oasis. I would definitely come back!!
Khalid
Excellent location and clean room
Valeria
The setting and the space are delightful!!
Rudik
Increíble experiencia! Me encantó.
Richard
Staff were extremely helpful, great breakfast- sometimes in the garden. An old property but well maintained and very clean. The added bonus of Bens is that it is right in the heart of Palermo, a stones throw from bars and restaurants. Safe at night, we would always stay there again.
VINEETA
Disappointing Stay at BENS L'Hotel Palermo: Location and Staff Shined, but Room Value Fell Short
We recently stayed at BENS L'Hotel Palermo and found the overall experience disappointing, primarily due to the disparity between the price paid and the quality of the room we received. The positive reviews on Expedia did not align with our reality.
The primary issues were with the room and bathroom functionality. The bathroom door didn't close properly, and the bathtub had a bizarrely designed glass door opening that made entering and exiting for a shower feel precarious and \"sketchy.\" For the price point, we expected much higher standards of maintenance and room design.
On a positive note, the hotel's location was indeed fantastic, offering easy access to the area. The staff were also very helpful and nice, which made interacting with them a pleasure. Ultimately, while we appreciated the great location and friendly service, the condition and value of the room overshadowed these positives, resulting in a disappointing stay.
We recently stayed at BENS L'Hotel Palermo and found the overall experience disappointing, primarily due to the disparity between the price paid and the quality of the room we received. The positive reviews on Expedia did not align with our reality.
The primary issues were with the room and bathroom functionality. The bathroom door didn't close properly, and the bathtub had a bizarrely designed glass door opening that made entering and exiting for a shower feel precarious and \"sketchy.\" For the price point, we expected much higher standards of maintenance and room design.
On a positive note, the hotel's location was indeed fantastic, offering easy access to the area. The staff were also very helpful and nice, which made interacting with them a pleasure. Ultimately, while we appreciated the great location and friendly service, the condition and value of the room overshadowed these positives, resulting in a disappointing stay.
Imran
The hotel is superbly located in Palermo and was on the whole good, with and staff being very friendly and helpful. However, we did have a couple of issues with the room: the air conditioning unit was not very effective and could have been better maintained. Also, the bathroom was poorly ventilated and had some mould on the ceiling and upper walls as a result. We did report these issues to the hotel on our departure.
Kylie
It was great
Patrick
This place is in the heart of Palermo. There is a nice garden area and a good breakfast. The facility itself is old and could use upgrades and TLC.
Clarissa
Cute boutique hotel.
Roxanna
I love this boutique hotel! Bed was comfortable, amenities were good, location was great and it make you fell great!
Halasius
Great staff and place.
Carolyn
The property is very quaint and has beautiful surroundings. Staff were excellent.
Alejandro
Excelente ubicación!!! Los chicos SUPER amables. El desayuno es bastante básico, el cuarto pequeñito y sencillo pero fue buenísimo para lo que buscábamos. El jardín es lo más!!!!
Stan
Quiet, even serene, considering you’re in a very large city. Breakfast was good. Staff very courteous. Room was small but comfortable. Bathroom was several sizes too small.
Michelle
Good Stay
Stay was good - got in OK, they sent a car to get me (was a lot more expensive than just getting an Uber myself), the check-in online and/or the app (I can't remember) said they had currency exchange at the front desk - they do not. The location was good - there was a plaza around the corner with plenty of food options and nightlife. I didn't think it was too loud at night and slept great. Room was clean and I liked the little garden backyard. Breakfast was fresh, and the front desk helped out with suggesting what tours to do.
Charles L
A beautiful boutique hotel in the trendy Palmero neighborhood.
The staff was wonderful and accomodating. The morning breakfast was great.
There are numerous restaurants and shops in easy walking distance.
Highly reccomend this hotel.
The staff was wonderful and accomodating. The morning breakfast was great.
There are numerous restaurants and shops in easy walking distance.
Highly reccomend this hotel.
George
This is a quaint property. The staff is exceptional
Linda
Very nice hotel and friendly staff. Excellent location.
Gregory
We'll stay there again.
Good location with lost of restaurants, bars, and shopping nearby. Very nice breakfast with lots of fresh fruit and other healthy options, with some indulgent options, too. Walking distance to some of the parks, gardens, and other sights in BA. Friendly staff who were very helpful with practical issues including a date change on our return through BA at the end of our Argentina trip, luggage storage, etc. And Luisa the cat was an added bonus to a relaxed and comfortable stay.
RD
Mixed Bag
Bens L’Hotel Palermo is a mixed bag.
On the plus side. The location is fantastic. The hotel is located on a nice quiet street close to many restaurants and shops. The staff is warm and welcoming. And, the pool area is a relaxing oasis.
On the negative side. We had a first floor room. The room was very noisy and small. We could not open both of our suitcases at the same time unless we used the bed. Additionally, the room was tired, in need of a major update. The bathroom was the worst part. There was mold in the bathroom. The breakfast was the worst we have seen in a long, long time. The coffee was undrinkable. The pastries were stale. We , along with several other guests, just went across the street to the café for breakfast.
With Bens L’Hotel Palermo is all depends on your priorities.
On the plus side. The location is fantastic. The hotel is located on a nice quiet street close to many restaurants and shops. The staff is warm and welcoming. And, the pool area is a relaxing oasis.
On the negative side. We had a first floor room. The room was very noisy and small. We could not open both of our suitcases at the same time unless we used the bed. Additionally, the room was tired, in need of a major update. The bathroom was the worst part. There was mold in the bathroom. The breakfast was the worst we have seen in a long, long time. The coffee was undrinkable. The pastries were stale. We , along with several other guests, just went across the street to the café for breakfast.
With Bens L’Hotel Palermo is all depends on your priorities.
Georgia
We had a wonderful time at BENS. Excellent location, friendly staff, beautiful grounds. We will return.
Lesly
loved the courtyard! so peaceful even being on such a busy block
Stacey
Pretty and comfortable hotel with an amazing breakfast. The staff goes above and beyond
Madeleine
Charming hotel
Everybody working there was very friendly and helpful. The hotel looks charming but the rooms could be better maintained. Location is in a very lively neighborhood, do depending on the room it can get a little noisy
Diego
Rooms are outdated.
Sarah
There isn’t a single thing I did not like. The staff were the best I have ever encountered, I could live there! Absolutely the place to stay in Palermo.
Nicolas
Lovely hotel. Rooms are really nice and the style is very chic. However the toilets need some work, the wc blocked up and the shower pressure was weak. Other than that an amazing experience.
Trish
Very Nice Stay
I had a lovely stay at BENS L'Hotel. It is a very nice boutique hotel with a pretty garden and small pool. The garden has beautiful flowers and tables and chairs to sit. The breakfast room is at the end of the garden and has a good selection from sweets/breads to eggs and cereal. The reception area is very nice and the staff were very nice and helpful with planning tours, cabs, and general information. It is also 1 block from Seranno Square. My room was overlooking the garden and was very comfortable with large windows and a small balcony to sit on. The neighbourhood of Palermo is quite safe and has lots of restaurants and a scops.
Sheira
Great
Jorge
Great location in Palermo. Staff is very helpful
Michel
Hi
I paid117 $ a day for nine days in BENS HOTEL PALERMO
And just couldn’t stay because there installations are not. Good for handicap person the bathub is too high for me and my wife and also without handle for my wife it’s very dangerous
They send me to an AiRBNB that cost 60 dollars a day to BENS Downtown Without security without breakfast and without daily cleaning
Remember I am 75 years old and my wife 69 years old first time in. Argentina
I ask them to refunded me for 8 night that I was not stay in Palermo The difference between. Palermo And DOWNTOWN it 57 a day It’s mean I pay 117 in Palermo and when they put me cost 57
They say. They cannot refund me
And also it was a big smell of mold in the one night that I sleep there.
I what the refund. Of 456
57 time 8 nights is 456
My reservation number. Is
368438102
Please please help me with my refund
I paid117 $ a day for nine days in BENS HOTEL PALERMO
And just couldn’t stay because there installations are not. Good for handicap person the bathub is too high for me and my wife and also without handle for my wife it’s very dangerous
They send me to an AiRBNB that cost 60 dollars a day to BENS Downtown Without security without breakfast and without daily cleaning
Remember I am 75 years old and my wife 69 years old first time in. Argentina
I ask them to refunded me for 8 night that I was not stay in Palermo The difference between. Palermo And DOWNTOWN it 57 a day It’s mean I pay 117 in Palermo and when they put me cost 57
They say. They cannot refund me
And also it was a big smell of mold in the one night that I sleep there.
I what the refund. Of 456
57 time 8 nights is 456
My reservation number. Is
368438102
Please please help me with my refund
Bruce
Excellent service from the staff
MIA
The property was in a walkable area, the breakfast was good, and the courtyard was lovely. The rooms were a bit outdated and very small. They did not offer or have a room upgrade available for the entire stay and forgot small details like providing a wine opener with the complimentary bottle of wine. The room temperature was not consistent and the bed was slightly hard. I would stay again due to the location and service of staff.
Clare Celia
Lovely hotel in Buenos Aires
Lovely hotel in great neighborhood in Buenos Aires.
Saeid
Very charming property, with great staff and breakfast. It has so much character, absolutely an oasis in the middle of a vibrant neighbourhood
Arjen de
This is your only real choice in Palermo Sojo.
Michael
It was my second time staying there and it was a repeat excellent experience. The staff was friendly, accommodating and welcoming.
Ben
Nice little hotel in the middle of Palermo. The place is very charming, it is a vintage hotel in a vintage neighborhood so if your are looking for sparkling over sterile space then this is not what you are looking for. The staff are super friendly and are very helpful. Lots of dinning options near by and the area is quite lively in the evening.
Benjamin
The staff at BENS L'Hotel in Palermo were friendly and helpful. The daily breakfast was also really good with plenty of options and food to fill you up.
Diana
A really quaint hotel that was in a really convenient location in Palermo Soho. The staff were great and super helpful in setting up our shuttle, checking in early and holding our luggage. The continental breakfast was good.
Gladys
AMAZING
The best and beyong the expectations!!!!!!
Highly reccomended!!
Looking forward to come back!
Highly reccomended!!
Looking forward to come back!
Verified traveler
A lot misrepresentation - avoid this hotel
Shocked by the reviews here, location is the only good thing. Please check the bad reviews as they are more reflective of the reality of the condition of this hotel. Our rooms floor was dirty, under the toilet seat had not been cleaned.
A lot of the rooms are misrepresented. There is no sound proofing and the hotel is adjacent to a bar and a ‘private dining room’. The room smelt of damp, our room had visible signs of mould which is frankly dangerous.
The entire hotel needs a renovation. We checked out after one night after not being able to sleep till 5am because of the noise. Hotel has failed to compensate us for the misrepresentations. Unfortunately I can’t upload videos.
A lot of the rooms are misrepresented. There is no sound proofing and the hotel is adjacent to a bar and a ‘private dining room’. The room smelt of damp, our room had visible signs of mould which is frankly dangerous.
The entire hotel needs a renovation. We checked out after one night after not being able to sleep till 5am because of the noise. Hotel has failed to compensate us for the misrepresentations. Unfortunately I can’t upload videos.
Gonzalo
Great environment and chill outdoor gardens. The receptionists were amazing.
Patricia
Staff and location were great
Adriana
we had the best help from Jose. He helped us navigate activities, currency details and much more. He made our experience in Palermo a great one.
Silvia
Very clean , very helpfull staff , great prize , will definitely be back
Antonia
Excellent and helpful staff. Wonderful room and lovely garden.
Kimberly
We loved our stay here. Jose was so kind and helpful. It was the most charming place we've ever stayed. After coming off the busy streets it was a beautiful oasis. The location is excellent - near many delicious restaurants.
Ian Jepsen
Staff very friendly. Very well located. I recommend it
Michael
Really enjoyed my stay. Staff was very friendly and helpful. Nice breakfast.
Susan
Great location if you want to stay in Palermo. Close to restaurants and cafes. Nice outside space
Susan
Well located Hotel at a good price. Lovely outside space. Staff were happy to help. Breakfast was ok. Rooms were adequate but probably could do with a refurbish soon. I would definitely stay again.
Fernando
Staff was amazing! They prepared everything we needed for a business stay.
Martha
Decent place to stay.
George
Magical holiday!
Post cruise visit to Buenos Aires during the Easter holiday. Quiet neighborhood, very walkable! The weekend street fairs are lots of fun. Lots and lots of restaurants all over. After taking the hop on hop off bus, we knew that Polermo was the right neighborhood for us, and BEN'S made it more perfect! The people running the front desk had all the answers to all of our questions. They also had suggestions for us. ****Note - there are no ATM'S in Buenos Aires. Bring cash and go to a Western Union to exchange for Argentinean pesos!
Simon
The place is lovely, it looks like have traveled to the countryside once you enter the doors and the staff is super friendly
Hellois
Very charming and friendly hotel, tranquil and right in heart of Palermo. They also include a lovely breakfast service. Highly recommend
Arlene
Great staff that was helpful and accommodating. The location was convenient to everything. I would definitely stay here again.
John
Great hotel, with a very accommodating staff. They arranged pick up from the airport and to the cruise port, and let us keep our luggage there while we walked around waiting for our room to be ready. Clean and comfortable room. Very nice and safe location, with a variety of restaurants and stores. Great breakfast. On the morning we left very early for an excursion, the manager met us at our room and had coffee made and a few cookies ready since it was too early for the breakfast buffet. Would highly recommend.
Suzanne
Garden oasis in lovely Palermo
The location of this charming little hotel is perfect for walking. Although our room was basic, it was exactly as advertised. The gardens and breakfast area were beautiful. The staff were so very, very helpful with both pre arrival communication and assistance when we arrived. I highly recommend.
Suzanne
Lovely location
The staff was very professional and responsive. The location is perfect with many places to walk safely. My room was clean but basic. The grounds were lovely. I would stay there again.
Jorge
Excellent little hotel; quiet, clean and excellent service from the staff
Katrina
Buenos Aires gem
Lovely hotel tucked into a courtyard in the wonderful Palermo neighborhood of Buenos Aires. Helpful, friendly staff and included breakfast plus lovely outdoor area to sit in. Highly recommend.
Michelle
Great B&B!
Great property! The garden is beautiful! The property is older, so be prepared for that, but the service and garden are amazing! The breakfast is great, the rooms are super clean and comfy- definitely would stay here again!
Peter
All the staff are so friendly and able to help me in getting around the city and going out to places like restaurants and shopping.
Ronald
Everything
Andrea
Absolutely great. The staff was top notch! I was breaking my trip into two parts, going to Bariloche, then returning to another BENS hotel in Recoleta. Without me even asking, they offered to have my heavy bags sent ahead and stored in Recoleta while I was in Bariloche. The hotel is beautiful and extremely quiet, but still in the middle of a very happening neighborhood. I would definitely stay there again.
Julian
Very good place to stay!
Jorge
Great service. Quite convenient location. Clean and quiet
anezka
The property is beautiful, the staff is amazing, the area is great!
Marcel
Representative of Argentina's downturn and chronic underinvestment. Further, the pool area is infested with mosquitos
Jerome
Great staff at a lovely hotel
The hotel is an old-fashioned but very comfortable, somewhat quaint establishment with a lovely courtyard with a swimming pool in Palermo, a very nice and lively neighborhood with lots of restaurants. Breakfast off the courtyard was quite good. But perhaps the best part of BENS was the staff -- they were some of the nicest, most helpful people we have encountered in all of our extensive travels.
Sonia
Great boutique hotel in the heart of Palermo, walking distance from a lot of restaurants and stores. Excellent attention from the staff. Clean rooms and very complete breakfast. Definitely recommend!
Jun
Excelente location. Beautiful space and very friendly service.
Isabel
This property is an oasis with a beautiful garden/ park and pool at the center of Palermo SoHo. Perfect to hang out and cool down in summertime before going out again.
I loved the checkout at noon, which allowed us to rest and recover from the customary late dinner the night before.
I loved the checkout at noon, which allowed us to rest and recover from the customary late dinner the night before.
Alan
A great location in the heart of Palermo with a hidden pool-garden and a real character to the place. The service was excellent.
Robert
Very small room.
Very cramped room. Pictures deceiving.
Location & surroundings
BENS L'Hotel Palermo
Thames 1562, Buenos Aires, Argentina
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BENS L'Hotel Palermo
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