Name: Relais Villa Buonanno
Address: Viale Buonanno, Cercola, Naples, 10, Cercola, 80040, IT

10/10

Exceptional

25 Aug 2025

JAMES

The hotel is quiet and the courtyard is lovely

Leisure Partner

10/10

Exceptional

20 Jun 2025

Jorge

It’s a hidden gem compared to the surrounding area.

10/10

Exceptional

07 Oct 2024

Terry

The staff are excellent especially Barbara English speaking and very knowledgeable we had a lovely big room with a very big balcony I have stayed here at least 5 times now it’s very close to my family that live in the next village away I always stay here the location is excellent for naples and the amalfi coast I wouldn’t stay anywhere else when I’m visiting my family great hotel great people and very good prices

Leisure Partner

8/10

Excellent

15 Sep 2024

Mohaned

There was an issue with the beds, as the queen bed was two single beds, the mattresses were not comfortable, their breakfast had a hidden menu that not all guests had access to ?

Leisure Partner

8/10

Excellent

30 Aug 2024

Gregory

We only stayed 1 night as a transition to other place. It was fine for that purpose (get there, eat dinner, leave). In our very limited time, it did not look like a place to stay unless you have your own car.

Leisure Partner

4/10

Poor

20 Oct 2023

Christine

We sat around for 2 hours before they finally told us they'd have to transfer us to their \"other\" property due to \"problems.\" While the other location was exceptionally clean, the staff was unfriendly, the property was industrial and unwelcoming. Thankfully we were only there one night before an early flight.

Family

10/10

Exceptional

20 May 2023

Debby

Beautiful hotel, lovely grounds, easy parking and nice breakfast

Leisure Friends

10/10

Exceptional

02 Aug 2022

John

All good 👍

Leisure Partner

10/10

Exceptional

17 Sep 2021

Arthur

Very nice, clean, good breakfast and good assitance provided by front desk.

Leisure Self

10/10

Exceptional

05 Sep 2021

thomas

Very quiet.

Leisure Family

10/10

Exceptional

22 Aug 2019

Syed

Amazing stay at this villa - would definitely do this again.

Leisure Partner

10/10

Exceptional

12 Aug 2019

Verified traveler

I don't remember the name of the girl on the reception, just noticed that she speaks several languages. She made a first good impression about the place. It's clean and nice. Also you can park your car inside the premises.
There is a restaurant near by, so it might be noisy during the night.
Overall I'd say it's the best hotel I've seen in southern Italy during my 1 week trip.

Leisure Friends

10/10

Exceptional

26 Jun 2019

Verified traveler

Probably the best hotel in the neighborhood. Nice villa type hotel with spacious rooms. Saw two weddings in our two-night stay there.

Leisure Family_with_children

6/10

Pleasant

22 Jun 2019

Tre

It look very old world Italy. However, It felt like I was living as a broke college student. Everything was broken and old

Leisure Partner

10/10

Exceptional

18 Apr 2019

Verified traveler

Hidden gem

Fabulous food and helpful staff. Spacious and clean room. Short walk to the nearest train station. Room slightly noisy from outside noise at night- couldn’t work out what it was.

Family

8/10

Excellent

06 Apr 2019

Verified traveler

good hotel to stay in

nice hotel and staff. Beautiful gardens. Bar. Restaurant ok if you like seafood, other restaurants within walking distance if you want to eat something else. Quiet area. Good, clean hotel, would use again.

Family

10/10

Exceptional

04 Apr 2019

Verified traveler

This property is a jewel! It a well maintained property, excellent staff and the owner was there to greet there when we arrived and when we left. Excellent!

10/10

Exceptional

03 Jan 2019

Verified traveler

Very friendly staff, the breakfast pastries are delicious.

8/10

Excellent

27 Sep 2018

Robert

Best balcony!

It was very nice and the room was great. I would definitely come back.

Partner

8/10

Excellent

09 Jul 2018

Jenna

Beautiful hotel with a great view of Mt Vesuvius!

We are very happy that we chose to stay here! It is a modern looking hotel which boasts a breathtaking view of Mount Vesuvius! The staff were incredibly helpful and knowledgeable, assisting us with our queries regarding restaurants, public transport, postcards and local tourist attractions. The staff continuously went out of their way to provide excellent customer service and make our experience as pleasurable as possible. On top of this, the food was excellent. The breakfast typically consisted of various pastries, yogurts, hams and cheese (my favourite was the strudels). We also ate at the restaurant and were suitably impressed with the delicious and well-prepared courses. Although we were apprehensive about the noises we read about in some of the reviews on this website before we came, we slept soundly and did not find this a problem at all. Would happily stay here again if we ever had the chance.

8/10

Excellent

08 Jul 2018

Michelle

The grounds of the hotel were beautiful with little walking paths, places to sit and relax while having a drink, and private parking in a secured lot connected to the hotel. A great find!

8/10

Excellent

20 Jun 2018

Verified traveler

Lovely Hotel

Nice rooms and restaurant but the breakfast should have more choices

4/10

Poor

22 May 2018

C

Air condition did not work. Staff told us that they inly turn it on in June. Staff said to open window. Problem was the window was bolted shut.

Only olastic cups in room which turned out to be broken and our drinks spilled on floor and bed.

Staff at breakfast could not break a smile not be bothered to bring anyone coffee.

Our worse experience in three weeks of travel.

Very unfortunate as this former Villa has potential.

4/10

Poor

21 May 2018

Carol

Close to Pompei. Hotel used to be a private Villa.
Problem with deluxe room on third floor...air conditioning did not work. Front desk told us it is not turned on until June 1 but our son’s basic room on the first floor had air conditioner. Staff told us to open window, but the one window did not open making the night very uncomfortable. Only plastic cups in room. Didn’t realize they were cracked until after pouring drinks which leaked onto floor and bed.
TV controls did not work...had battery changed.
No service in bar on that Sunday.

8/10

Excellent

14 May 2018

Katherine

Not enough natural light.

8/10

Excellent

21 Apr 2018

jose

Can Make it better

We got a small room with a very small bathroom (shower was 2x2 feet) They have a good private parking and dinner was good. The area surrounding the hotel is not that good.

Partner

4/10

Poor

20 Apr 2018

Verified traveler

Rooms with stairs to the bed, noise from the street, cigarettes smell in a non smoking room. Nothing to be pleased about.

8/10

Excellent

06 Apr 2018

Kyla

Did the job

We needed somewhere to stay for one night before going to the airport. The restaurant was lovely, it’s not close to much so that helps. The shower was not very clean but the rest was and it was very comfy.

10/10

Exceptional

03 Apr 2018

MICHAEL

Family with older children and hired car

Stayed at the villa for 4 days over the Easter holidays. It is situated in a quiet area outside the madness of the City of Naples and offers secure private parking. The room was clean and spacious, on two levels for a family of four and the wifi great. Continental Italian style Breakfast, satisfactory. We were pleasantly surprised to find birthday wishes and a bowl of chocolates for my wife’s birthday; which they probably picked up for our passport details, and an Easter egg was left in the room on Saturday. May I add that the chocolate was delicious! This was a lovely gesture from management and made our stay so much more welcoming. I’d return to this property if I were to visit Naples again and wouldn’t hesitate to recommend it to family and friends.

Family

10/10

Exceptional

23 Nov 2017

Verified traveler

Overnight stay near Napoli airport

Easy reach by Car and very close to the airport (10 minutes in the early morning). The structure is very nice. It was a family villa in the past and inclues a well, stables, and a large garden. There is a bar on site (we didn't go) and a very nice restaurant where we had dinner - good food at good prices. The room is large and clean. Bed is a little soft but not an issue. We didn't have the breakfast as we left eary, but they packed us some food to take with. Very good service. Secure parking. Overall, a very good hotel and we'd stay there again if in the area.

Partner

10/10

Exceptional

20 Oct 2017

Verified traveler

A gem in the rough

This hotel is an oasis. Clean, quiet and up to date. The sitting area and garden and gorgeous and relaxing.

Partner

10/10

Exceptional

16 Oct 2017

Sue

Fabulous

An absolute gem!! We had no idea this was going to be so gorgeous! A popular wedding venue, for good reason. Stunning grounds. Lovely helpful staff. Good pastries at breakfast. Huge room on 2 levels. Comfortable and clean.

8/10

Excellent

30 Aug 2017

Verified traveler

Hotel Lovely, Location Not So Good

The hotel was very comfortable, good value for money. We booked it for proximity to airport as we had to drop off our hire car the night before an early morning flight. However, the taxi back to the airport cost 25 Euros which was much higher than expected.

6/10

Pleasant

09 Aug 2017

Andrew

Nice looking hotel tucked away in side street

Hotel is out of character with the adjacent buildings and businesses which are in various stayes of repair and maintanace. Train station is just over a kilometre away. Staff are polite and friendly and the main hotel and gardens are well maintained. However our rooms in the stalls/stables had peeling wallpaper and peeling plaster, very dark due to lack of windows and broken lamp. Slats on folding bed were broken and held together with packing tape. We were unable to sleep on two nights due to events being held in gardens right next to our room with very loud music and fiteworks. Hotel hosts weddings and other engagements in the open air.

8/10

Excellent

04 Aug 2017

Giovanni

Good hotel with great service.

Hotel is very clean. Rooms are standard, AC worked, shower was a standup one and Wi-Fi was good. Break fast was good and hotel is quite.. it's a bit out of Naples, so if you plan are going there prepare to pay the taxi fares and becareful, the drivers are huge scammers.

Family

8/10

Excellent

03 Aug 2017

Gio

Happy Customer

We booked this hotel as we couldn't find any in Naples that were worth 300 euros a night. This Hotel is located in Cercola, which is about 25 min from Naples. The location was not ideal as we spent a lot of money on taxis about 350 euros for the 3 nights we were in Naples, but if your going to Almalfi Coast then it's good choice. The rooms were standard, The AC and Wi-Fi worked. The hotel is quite and the morning break fast was adequate. The Front staff are excellent and very nice. Spoke English as well. overall, im happy with my stay and give it a 4 on 5.

Family

8/10

Excellent

20 Jul 2017

Verified traveler

Wonderful place and experience

Stayed with my mom for two nights after visiting Pompei and then City Center in Naples. Staff was very friendly, helpful, and patient. Nicer hotel that I expected and was reseasonably priced. It was roomy and I would have preferred to have the two twin beds set up with the night stand separating them instead of close to each other.

Family

8/10

Excellent

19 Jul 2017

Tuong

Nice hotel!

Although the hotel could be a little hard to find even with GPS, the staff was very nice and helpful.

6/10

Pleasant

17 Apr 2017

FM

Definitely not a 4 star hotel

We stayed at the hotel for 11 nights. On the first week they had 3 parties which started around 9-10pm and lasted until 2-3am in the morning. We could not get any sleep and had to ask to change into different rooms twice.
There was a very poor and limited choice of food during breakfast. They provided us with mostly cakes and desserts (see photo), so we ended up eating slices of toast every morning, due to the lack of choice. The location of the hotel is very poor and not 4 stars. The room and the toilet wasn't up to a hygienic for 4 star standard . We had our room changed twice and all the beds were uncomfortable. The shower was broken in all the rooms, they had smoke alarms but were not fitted and had no batteries - this made me feel very uncomfortable as a light in one of the rooms had been smoking previously in the bathroom (see photo). Eating in the hotel was expensive and not filling. Some staff was friendly but not all.

8/10

Excellent

27 Nov 2016

Verified traveler

The hotel restaurant was fabulous

Good and helpful staff

Family

6/10

Pleasant

23 Nov 2016

Linda

Hotel in the wrong section of town

The hotel is located at the end of the street where it should not be. Upon arrival we could not believe we were in the right place. Parking is in a gated lot as we told it was not safe to park on the street. When walking into the grounds to the hotel it was a new world than community outside. Our room was nice, very large for for a European room, bed was comfortable room should have been cleaned better as cob webs were in the corners. One plus was our did open to a huge terrace with 3 lounge chairs. Breakfast had a good selection to choose from. One complaint scrambled eggs shouldn't be cold. We did have dinner in the restaurant; excellent. Highly recommended for service & the sea bass. We would not stay here again due to the location of the hotel.

Partner

10/10

Exceptional

20 Oct 2016

Michael

Hidden Gem

Due to time of year we were given a free upgrade from a double bedroom to a suite. Only here for last two days of our holiday but could have stayed longer.

Partner

8/10

Excellent

16 Oct 2016

Nancy

Great hotel 15 mins from airport.

This beautiful totally refurbished hotel sits within the walls of an old villa. Grounds and courtyard are relaxing and well-maintained. Angela and her excellent/professional staff met our every need. Restaurant is fantastic. We stayed two nights. Highly recommend.

10/10

Exceptional

14 Oct 2016

Delia

Hidden gem

Great hotel in a not so great area
- The room was clean and spacious
- Secure parking was available, which was very useful!
- The dinner was good
- The gardens were beautiful
We enjoyed the overall feel of this hotel.

8/10

Excellent

11 Oct 2016

quick stop in N

Renaissance atmosphere

Relaxing been in this hotel not too crowded, polite staff, fenced parking, only small complaint would be the distance of the parking lot to reception on gravel road that makes difficult pulling a rolling suitcase

10/10

Exceptional

25 Sep 2016

Verified traveler

The hotel was great. The staff was very helpful and the room was clean and comfortable. The restaurant was very good. I highly recommend this hotel.

8/10

Excellent

13 Jul 2016

Verified traveler

A little island of luxury in the middle of craziness. Great chef! Must eat dinner there.

10/10

Exceptional

10 Jul 2016

Verified traveler

Very cozy villa, great food and staff

Second year we stayed here because we really liked the Villa and its staff!! Such a quaint place!!

Partner

8/10

Excellent

28 May 2016

Verified traveler

Excellent value for the price.

This hotel is a bit out of the way but was a great value and nice accommodation.

10/10

Exceptional

08 May 2016

jim

Relais Villa Buonanno.

Such a shame that the location of the hotel is out of the way. The staff are nice and friendly and the grounds are great but it is located in a small town outside of Naples called Cercola and like Naples is quite scruffy. I cannot rate the junior suites highly enough, set on two levels and with a great view of Vesuvius but then you walk out of the door and you are in an untidy and busy little town. Heard a few reports of the Italians being slightly hostile but I must admit that they are the most warm and friendly bunch of people that I have met and felt that they wanted to help and advise, not just doing something because it was their job. also you must try the Fillet Steak in the restaurant, it will blow you away.

8/10

Excellent

21 Feb 2016

shane

Nice hotel, location not good

Nice hotel but uncomfortable bed, good dining! Location bad

8/10

Excellent

27 Oct 2015

Chris S.

Nice hotel but.

Nice hotel in mixed neighbor. Hotel restaurant has excellent food and staff are friendly and well informed. I would give a 4.5 except for the room. Room was suffering water damage with pealing paint but worst was the bed - you can feel every spring in the 4-in mattress. Maybe i just got an older room? Grounds are very beautiful and well kept.

8/10

Excellent

23 Oct 2015

Ken

A good hotel reasonably close to Capodichino.

There is a good restaurant and an excellent delicatessen and wine bar within 150m. Although the hotel staff gave us written directions with maps to Capodichino Airport the next morning, following the route was anything but easy owing to the poor road and highway signage in this part of the country!

10/10

Exceptional

20 Oct 2015

Johnny&Tracy

the hotel is very nice set in beautiful grounds.

the taxi from the airport let us down because we were ripped off by the driver who took eighty euros off us,the cost should have been 20-30 euros we found out after,so beware,fix a cost before you jump in a rank cab, the hotel is beautiful,set in amazing grounds,the staff could not have been more helpful,friendly,and pleasant ,Antonia on the front desk speaks very good English and is most helpful,antonio r,in the restaurant is very very pleasant and helpful,Ivan the chef knows his stuff the food is top quality,all the staff we dealt with were very pleasant and friendly.the room is bright and airy ,very clean, the bed was big and comfortable,the personal safe is a great idea.the whole experience of staying at the hotel has been a great one.the walk to the train station takes about 20 minuites and is not very well signed,but after you have done it once you get your bearings,the walk is an interesting one and you can do it at any time day or night without any fear,the locals are nice people just getting on with their daily life,we found them to be very friendly and polite and helpful especially if you try to speak their language ,the cafes and shops are very clean,the pavements can be a bit tricky at night,crossing the roads day or night is an experience ,we left with a lasting good memory of the whole holiday .

6/10

Pleasant

17 Oct 2015

Krissy

Nice hotel, bad area

We were taking a very early morning flight out of Naples, so we decided to stay at this hotel. The great photos online got us - the rooms were spacious, the staff were great, the restaurant on site was wonderful as well...all for about $80+ USD (dinner at restaurant excluded). But I think the price was great because this hotel was in a very dangerous area. No wonder the hotel had high big walls surrounding it. The hotel was beautiful, but sadly I would not stay here again.

10/10

Exceptional

12 Oct 2015

Kim

Fabulous experience

Arriving at night we were concerned when we saw the surroundings but the the hotel was beautiful. Also in daylight, although Cercola is tatty and like much of Naples in dire need of some TLC, we felt comfortable in the town. We made the most of public transport and travelled by bus into Naples every day, then onward via train to visit local sights including Pompeii, Herculaneum, Sorrento, Amalfi, Vesuvius and the museum so although the hotel is not central it is still very accessible. Although our main intention on this visit was to see Pompeii, I found Herculaneum fascinating and haunting. Highly recommend it. The bus stop is very local but the bus timings can be a bit erratic. However even waiting for the bus is highly entertaining watching the comings and goings of the local traffic, Italian driving has to be seen to be believed!

8/10

Excellent

08 Oct 2015

Verified traveler

Good stopover for Naples and airport

Good stopover point to/from airport. Location is off-putting to begin with (beware the SatNav directions to the dustbins!!!) but is actually ok once you are there. Takes a 20 minute walk to Cercola station at a steady pace, and regular trains to Naples take about 15 minutes. Make sure you ring the hotel to book you a taxi from Naples - makes at least a €15 difference in taxi fare.

Great staff, friendly and very helpful. Both rooms we stayed in (one after flight into Naples and one on way back) were great, and very clean.

8/10

Excellent

27 Sep 2015

Jennifer

Beautiful Grounds

I had a single room and, though quite bare, was comfortable and very clean. The grounds were extremely beautiful and after I had a chance to walk around the neighbourhood I was happy to see it was close to a few places of interest: a great coffee shop, atm's, and some restaurants. The hotel restaurant had excellent food and all the staff I encountered, from front desk to restaurant to cleaning staff, were very pleasant and super helpful.

8/10

Excellent

12 Sep 2015

Jason

Very good hotel, close to Napoli

The hotel was lovely, the staff were very friendly and helpful. Our room was large and the circular window gave us a clear view of Vesuvius. The bathroom was a good size with plenty of room for two people to use at the same time and the walk in shower was very roomy and easy to use. The bed was comfy and the whole room was nicely styled in a contemporary Italian fashion. We didn't eat in the resteraunt for meals other than breakfast, which was very good, so couldn't say what the evening meals were like. Locality of the hotel may not be to everybody's taste as the local area of Cercola is quite industrial in places, but we enjoyed the 20 minute walk (don't rely on the buses) to the train station, as you can experience the true culture of the area and most people we were very friendly. The train into Garibaldi Station only costs €1.50 (€2.00 with Metro) one way and is much cheaper than €40-€45 by taxi (€20-€30 if booked through the hotel). A quick way of getting about is to change trains at Barra station to save going all the way to Napoli, as it is only 3 stops from Cercola and you can swap trains to get too and from Sorrento, which is especially helpful as the last train from Napoli to Cercola is at 20:04, so if you are running a little late on the way back, getting off at Barra and catching the Napoli to Sarno train on platform 4 to get off at Cercola, will save you €20+ for a taxi as long as you don't mind the walk back to the hotel. Just watch out for the traffic!

6/10

Pleasant

09 Sep 2015

c

we booked 3 nights at this hotel but only stayed for one as the train station is quite far away and there are no signs and most people do not speak or understand english we tried to learn a bit of Italian before we went on this trip but it didn't get us far. the hotel is mostly used by locals for meetings and parties

10/10

Exceptional

08 Sep 2015

Verified traveler

Great Value Near Napoli Airport

Very nice hotel and restaurant for the money. We stayed there the night before an early flight. It was easy to find the airport (~15 min trip). Highly recommended.

8/10

Excellent

30 Aug 2015

Malcolm

A hotel which is a

We found this hotel to be quiet, relaxing with excellent helpful staff. I had a problem with a puncture, unable to speak Italian and a very unhelpful car hire company but the hotel receptionist stepped in and within the hour I had had the puncture repaired at a low cost. The room was fine, large with a high ceiling, air con had a balcony looking towards Vesuvius , sunbed, table and chairs. The hotel grounds are well maintained and very pleasant. We used the free bus from the hotel to Naples station which was very quick, but must be booked in advance. You have to make your own way back and we used the 116 bus and you need to get off on the Via Don Giovanni Minzoni which is a long main road with many stops. There is a stop under an illuminated sign for the hotel which is 2 mins walk up a side street. The restaurant provided very good service and good food but during our stay the menu did not change and only had a choice of 5 mains (we were there for 12 nights) We found a very good restaurant, 5 mins walk, to the main road and right called the Del Pino, you go in, down the stairs and find your self in a very large restaurant with a very well stocked anti pasta buffet. All local food for local people.

10/10

Exceptional

28 Aug 2015

Sarah

Great hotel to access Naples. Menu limited but good though very little for children.

Partner

10/10

Exceptional

25 Aug 2015

Verified traveler

It is far from Naples but close to a train station to get you there. Takes at least ten minute to fifteen minutes to get there by foot.
No kettle facilities just standard room. Staff were great very helpful

10/10

Exceptional

20 Aug 2015

Charlye

Great hotel, amazing staff and great restaurant.

Had an absolute amazing time, the staff were all eager to help and attentive. With their help we organised our day trips and excursions, was such a good holiday.
The only negative I would give the hotel would be it's location, the distance from the main locations.

10/10

Exceptional

27 Jul 2015

Verified traveler

Diamond in the Rough

As we were driving in our taxi driver warned that this was 'a very bad part of Naples' and his parting words were 'You'll be okay in hotel. But do NOT leave your hotel.' With a great deal of trepidation we entered the large entry gates and found a very modern, clean lovely hotel. For a few extra euros I had upgraded to a loft type of room. WOW! It was fabulous! Large, homey, modern and very clean. We even had an attached patio with a view of Vesuvius. The main room itself had a seating area with large couch and dining room table that sat 6! The bedroom was up a lovely spiral staircase. All of these were spread out with lots of floor space in between. One drawback was that the bathroom was downstairs and navigating the spiral staircase could be dicey in the middle of the night. The only reason I didn't rate the room as excellent is b/c one end of one of the drapery rod was hanging by a thread and fell down when my husband pulled the curtains to go outside. The desk clerk was very understanding and apologized when we checked out. It would have been nice to stay a few days.

6/10

Pleasant

08 Jul 2015

alex

mixed review

although the staff at this hotel are all incredibly welcoming and friendly, some aspects of the hotel were just disappointing. we had several problems while staying here. firstly, the lights and hot water did not work in our room. the lights did not work because we had not been given the special key card which you slot into the wall to activate them. although the receptionist came to our room to address this problem, still we had no hot water for the duration of our stay. several of the plug sockets were faulty meaning that when we picked up the phone to order room service at the end of the day, we could not do so. i went to reception to order the meal; the receptionist told me to go to the restaurant. i ordered from the restaurant; about ten minutes after placing the order we were told the menu we had been given was old, and so what we had ordered no longer existed. however, the food we did order as a replacement was delicious and the receptionist who took care of the issue was professional and very friendly. i don't want to leave a bad review, because the hotel itself was lovely, as were the staff and the food we ordered, but this is an authentic representation of my experience at Relais Villa Buonanno. i'm sure other customers have had very good experiences and this may have just been an off day for them.

8/10

Excellent

27 Jun 2015

Sherry and Mick

Lovely hotel in not so lovely area.

Hotel and courtyard are beautiful and reminded us of former monastery or convent (no staff could confirm this on asking). All reception staff were smart, friendly,helpful and made us very welcome. Lovely clean room with good air con, plenty of wall sockets and good lighting. Room window was very low and had to kneel to see view of umbrellas covering outside eating area. Cercola is an unremarkable town with a branch line train station and a one hour wait for the train to the main line for Napoli - Sorrento, using up precious holiday hours. As we were not in a tourist area, we tried out our first Italian words which were warmly appreciated by the locals. We had evening meal twice at the hotel and although the food was good, we found the menu limiting. Overall, a very enjoyable stay.

10/10

Exceptional

06 Jun 2015

Verified traveler

Excellent staff

Stayed here for one night as it was close to Mt Vesivius. Has secure parking and the room had all we needed. Had dinner in the hotel which was lovely, staff were very helpful and friendly.

10/10

Exceptional

18 May 2015

Verified traveler

Love to Travel

We stayed here at the beginning of our trip and the last night/day before we left the Naples areas. Location was very convenient to the airport, easy to find, close to expressways as we were traveling south. Very clean. We arrived after midnight and left by 10 am to start our travels. On our way back we spent most of the day here relaxing before our long flight home at 4am.

10/10

Exceptional

18 May 2015

Verified traveler

Love to Travel

We stayed here at the beginning of our trip and the last night/day before we left the Naples areas. Location was very convenient to the airport, easy to find, close to expressways as we were traveling south. Very clean. We arrived after midnight and left by 10 am to start our travels. On our way back we spent most of the day here relaxing before our long flight home at 4am.

10/10

Exceptional

28 Apr 2015

Verified traveler

Lovely hotel

The hotel is lovely, very friendly helpful staff. Very clean and smart looking. The room we had was the Deluxe double which was spacious and had a door to a balcony area which looked out towards Mount Vesuvius. The main problem for us was the location. The location was OK in that it wasn't crime ridden or anything like that but it is on the Sarno train line from Naples. This is fine for going into Naples and then possibly going on from there but as most of the things we wanted to do were on the other line to Sorrento (Pompeii, Mt Vesuvius from Ercolana, Herculaneum, Sorrento) of the Circumvesuviana line it meant we kept having to change trains (which is easy enough). It wasn't a massive problem because getting around by bus and train is easy in Naples. A taxi to the airport will cost around 25 Euros (year 2015) which isn't bad. The breakfast was a european style buffet but had nice croissants and other pastries. The restaurant attached was really good high quality food which was useful because there isn't much else in the local area although there is a small supermarket down the road.

10/10

Exceptional

26 Dec 2014

Broken Biscuit

Superb Hotel close to Naples International Airport

One of Naples' hotel jewels. You could not ask for for more attentive service from the staff - fantastic.

10/10

Exceptional

26 Sep 2014

Verified traveler

A Diamond in the Rough

Stayed here one night prior to departure from Naples airport. The hotel is located about 20 minutes away from Pompeii, about 45 minutes from the Sorrento Peninsola, and about 15 minutes from the Naples airport. Our room was very clean and the staff were very friendly and courteous. The parking area was gated and the WiFi was secured. The hotel grounds were very clean and we felt like we were staying at a large luxurious villa. Naples is not necessarily a great place for tourist visit but if I'm in the area, I would choose this place again in a heartbeat.

Family

8/10

Excellent

19 Aug 2014

Jonas

Very nice staff

A nice and spacious hotel with a beautiful garden. Wifi was fast and reliable. Staff was very helpful - especially Antonella from the reception - she organised new tires for our car after a double puncture on the way to Napoli. A little remote location and not much atmosphere in the neighbourhood, but the hotel was very good.

8/10

Excellent

10 Aug 2014

Deedub

Great service, great coffee!

Great service from friendly staff. Nice breakfast with lovely coffee.
Pretty gardens. Clean, spacious beautifully decorated rooms. Peaceful sleep. No complaints at all!

10/10

Exceptional

02 Aug 2014

Roxane

All round excellence

Wow. This hotel really went above and beyond my expectations. The first and best hotel of our driving trip around Italy. I chose it for its proximity to the Autostrade so I didnt have to drive through tiny Napoli streets, and the fact it had secure onsite parking. The neighborhood was questionable, but the hotel was like an oasis of luxury. Our room had an amazing view of Mt Vesuvius. They had mucked up our bed configuration, and housekeeping had finished so they gave us an extra room instead of twin beds in one room. The extra room had access to an awesome terrace looking out over Vesuvius and the cityscape. Breakfast was brilliant. Really fresh, excellent quality pastries.

Family

8/10

Excellent

29 Jun 2014

Verified traveler

Nice hotel but not a business hotel

Hotel very pleasant but there is a large garden in which every night there were parties / bands - too much noise. I do not recommend hotel if on business and sleep is important. If sleep is not important then good hotel. Minor issue : Breakfast - waiter so arrogant that no coffee appeared.

8/10

Excellent

09 Jun 2014

M & D

Excellent hotel for naples area.

Rooms were nice and airy, beds were very hard, slightly uncomfortable but very clean.
Hotel and staff exceptional. The area and hotel grounds made the stay very pleasant.

Family

6/10

Pleasant

06 Nov 2013

Dan

Good home base: amazing grounds and staff!

The hotel is a bit off the beaten path, not necessarily a bad thing, but the cost of a taxi from one of the waterfront piers to the hotel was very high. Best way to get there is to call the front desk and ask them to get you a cab from Garibaldi train station, they can get you a ride for less than half price. Others have described the area around the hotel as somewhat rough, but that really isn't true. We walked to and from the train station every day both in the morning and late at night and never felt in any way unsafe. Walk to the Cercola train station was about 10 minutes.
The rooms all have a porch of some kind; ours had an amazing view of the gardens on one side and Vesuvius on the other. Although the weather was nice enough to keep the windows and doors open at all times, we did try the air conditioner and noticed that it didn't actually produce cold air. The bed/s are two twin beds pushed together or separated if you desire. They are phenomenally uncomfortable; it felt like sleeping directly on the box spring.
I think we chose to stay in spite of the beds because of the amazing courtyard and how pleasant it was to sit out under the huge tree and drink the extraordinary house red wine. They also have a very friendly little black hotel cat that loves people. She was always a welcome addition to our group. :)
The WiFi was overall fast, but required a unique username and password for each device and a new login every time you moved.

8/10

Excellent

18 Oct 2013

Maureen

Stylish hotel

Short driving distance from Naples airport, this hotel is in a nice quiet location. Room standard very good.

10/10

Exceptional

17 Oct 2013

Artemis

Everything! An extremely beautiful Hotel

Our stay was amazing. The view is divine. We got an ocean view and we loved it. The hotel is just pristine. The breakfast is delicious. The pool overlooks the ocean. Amazing views from the hotel. Also, the staff are extremely nice and take you into town and pick you up. You can’t go wrong with this hotel. It is a far away from Capri city center but you can easily get to the city center with the bus. It is super easy. When I go back to Capri, I will definitely be staying here again!

10/10

Exceptional

02 Oct 2013

Verified traveler

A True Gem !!!

My wife and I arrived in Naples on a Thursday afternoon and we stayed one night at this little gem of a hotel. Our intention to rest before we headed on down to the Amalfi Coast the next day. WOW - were we impressed!! For starters the staff was so friendly and very helpful!! The hotel is nestled in a very nice neighborhood and was cozy, quaint, beautiful and relaxing. The beautiful courtyard was surrounded by huge rosemary plants and very comfortable outdoor seating. The pathway leading from the courtyard to the gardens is lined with lavender plants offering up a soft scent of rosemary and lavender everywhere. Our room was accessed from the courtyard and it spread over two floors. Very comfortable, clean and AMAZING water pressure. Loved the shower!! We did walk around the neighborhood and felt totally safe. We when left on Friday the hotel staff were getting the gardens ready for a couple of weddings - not sure how quiet it would be to stay over the weekend.
Need to know: Great restaurant around corner from hotel- the pizza and pasta to die for and great prices. (no one spoke any English in the neighborhood nor at the restaurant - so get familiar with your Italian before adventuring out)!! Great Experience - I highly recommend and would stay there again.

Family

8/10

Excellent

22 Sep 2013

sandy

Nice hotel near airport

Beautiful facility, accommodating staff.
Not too nice neighborhood, but gated parking and seemed very secure.
Restaurant nice, OK food, high prices.
$30 cab ride to airport, shuttle to train station. 20 minutes by car to airport.

6/10

Pleasant

15 Sep 2013

Young couple

Nice but disapointing

Even it was a very nice hotel they put us in a room for the staff

8/10

Excellent

14 Sep 2013

Verified traveler

Lovely hotel in a horrible area

The hotel grounds, facilities and rooms were great. Unfortunately it was in an area that was not nice and had no restaurants so you had to eat at the hotel every night unless you were willing to tackle Naples. We wanted Pizza and Naples was where was recommended by the hotel, it is the home Pizza. We did try and even with a sat nav and good directions from the hotel staff, closed roads and one way streets meant that we had to turn back after an hour and return to the hotel. We had a two night stop over here and the staff were helpful and polite Proximity to Herculaneum and Pompei if you have a car is good. No other reason really to stay here.

10/10

Exceptional

31 Aug 2013

Verified traveler

A hidden gem of a hotel

Relais Villa Buonanno, a great place to base oneself , great cuisine, and friendly staff. Tucked away. A short walk from both bus and train with direct links to the centre of Naples, for visiting sites of interest. Rooms clean and spacious, the air conditioning was a little noisy, but we don't have this at home. For car drivers there is secure parking/ This historic building has been tastefully brought up to date, Wi Fi is available but the links are variable.

6/10

Pleasant

22 Aug 2013

Verified traveler

Breakfast was excellent and hotel shutlle was quite good but very bad location and poor bed quality and rrefrigerator and air condioner not very cool. Front desk service was very good along with the shuttle bTuservice.

10/10

Exceptional

20 Aug 2013

Deborah

Hidden Gem

We (two adults and one 7yr old) picked the hotel as we didn't want to stay in central Naples, but did want to visit Pompeii etc. the hotel is utterly fantastic, cannot rate it enough. Place is gorgeous, staff are wonderful, on site restaurant is very reasonable and delicious. Would definitely stay here again, especially as it is rumoured to be having a pool built soon. It's easily reached from Naples station via the Circumvesuviania metro, and Pompeii, Naples, Herculaneum and Sorrento are all easily accessible. Local area is very \"local\", but friendly. We toured all around Italy and this was by far the beat hotel we stayed in.

Family

8/10

Excellent

19 Aug 2013

Verified traveler

Good base to explore the region

The staff were great. We were upgraded to a much bigger suite simply because the safe battery had stopped working. You don't get that much flexibility in some hotels.

Food was nice and prices comparable to what we paid elsewhere.

It is easy to get around as Cercola station is a 15 minute walk. Train tickets are quite cheap if you don't mind quite old and basic train stock - particularly on the journey from Napoli to Sorrento. We visited Capri, Sorrento, Amalfi and of course Pompei.The neighbourhood felt safe and I was happier to be here than in central Napoli.

6/10

Pleasant

14 Aug 2013

Verified traveler

terrible location but very good breakfast

Very bad location since bus service is very bad and average wait is about 40 minutes and takes 40 minutes to get to central station. Also pressure from staff to eat dinner in the hotel restaurant. <hotel room is very clean but bed is changed only after 3 days.

10/10

Exceptional

17 Jul 2013

Tanase

Great staff

They were amazing they made our stay exceptional, they even helped us with our request to wash our clothing items we needed help with after a long trip. The receptionist and the bartenders were extremely courteous they made a huge difference. The huge tree inside the square where the restaurant is located is a nice place to enjoy an amazing dinner or enjoy a nice drink to relax after travel it could not be a better choice for us in the Naples area. Also ask the receptionist for the short trips to the surrounding attractions it might be well worth it to take one of their deals and get a cab rather than spending money on the trains or other arrangements. The hotel has connections with local cabs to get a flat rate to the attraction of your choice rather than planning things ahead of time on your own.

10/10

Exceptional

08 Jun 2013

George

Great Room

Very spacious. Split level 1 bedroom apartment. Nice garden surrounding. Very clean. Close to highway for driving. Fair distance from city central.

10/10

Exceptional

07 Jun 2013

Jack

Great hotel

Staff,breakfast, rooms, cleanliness of rooms & grounds exceptional. As in all hotels in Italy poor wi-fi signal. Would come back and spend more time in the hotel but Naples is the last city I would like to come back to.

10/10

Exceptional

04 Jun 2013

Deepa

Felt at home

Since we were there for only 1 day it's not possible to make elaborate statements. However we were very happy with the service, food and ambiance. Would recommend this hotel to other visitors/ tourists,

10/10

Exceptional

14 May 2013

Carole

Lovely olde world hotel

Lovely hotel with olde world charm. Very helpful receptionist Angela. Reasonable bar prices for coffee and cocktails. excellent breakfast.

8/10

Excellent

10 May 2013

Trev

Holiday Hotel Well Situated for Pompeii etc

Hotel was very clean and the staff very helpful. Don't be put off by the environment of your approach: the hotel is much better.
They do have live music on Fri/Sat/Sun which was variable in appeal and kept Italian hours i.e. late. This may not be to everyone's taste and, depending on where your room is, may disturb you if you go to bed before 1.00am.
Breakfast staff were a little slow in replenishing juice/cold meats etc but were perfectly happy when asked.
All in all, we would recommend this hotel: very pleasant courtyard to relax and have a drink in and comfortable rooms.

Partner

10/10

Exceptional

21 Oct 2012

Peter

fantastic place to have vaccation

It was one of the vest hotels we have been staying in. The price was perfact, and the hotel was realy 4 stars. thare was no surprises as it used to be in most 4 or 5 stars hotels. Fri internett, fri parking and reasonable breakfast. you can ogso eat good dinner at the hotels very fantastisc restaurant. The staff was very kind and freindly.

Partner

6/10

Pleasant

18 Apr 2026

GIANMARIA

La mia stanza aveva il bagno da ristrutturare e la tv non funzionava…insomma per una notte, quello che chiedono non è proprio da location a 4 stelle

Self

6/10

Pleasant

25 Feb 2026

Giacomo

Camera non insonorizzata