Name: Joyfull
Address: Via Traccia A Poggioreale, 663, Napoles, 80143, IT

8/10

Excellent

02 Jul 2026

Olivia

I only stayed for one night but I enjoyed my stay. Shower was clogged but besides that everything was very clean. The hotel was very quiet and close to the airport. There was no shuttle service to the airport but the staff organized a taxi service for us the night before so check out was smooth.

Family

10/10

Exceptional

02 May 2026

weiyan

The property neighborhood is sketchy but the staffs are really nice

Family

8/10

Excellent

25 Apr 2026

Katarzyna

Room was clean. Staff very helpfull. Coffee, tea and biscuits unlimited at reception

Partner

10/10

Exceptional

10 Feb 2026

martin

Great manager
Really helpful

8/10

Excellent

17 Nov 2025

Richard

This hotel meets the needs but that's about it. It was clean though not as convenient as they advertise. The shower is extremely slippery. The staff is not very friendly although they will suggest restaurants and call a cab when one is leaving for the airport. It is not a place to stay when visiting Naples, just a place to stay the night before a flight out. The neighborhood doesn't look like it but there are some good restaurants just down the street. There is a Catholic church on the next block if one wants to go to mass.

Partner

10/10

Exceptional

30 Oct 2025

Adam

Very friendly staff and super accommodating hotel. Love it here.

Leisure Partner

8/10

Excellent

27 Jun 2025

Kathleen

Airport hotel

Good basic airport hotel

Friends_and_family Family

6/10

Pleasant

23 May 2025

Patricia

The hotel is clean and a 10 minute drive to the airport but you will still pay 20 euros of taxi!!! . The area is not safe with 3 restaurants nesr but they were already closed at 4 pm!!! . We had to order Mc Donald’s which was ok because I did not feel safe to walk the neighborhood

Leisure Family

8/10

Excellent

17 May 2025

Carl

Hotel was good, very clean rooms, great sevice friendly staff. Very hot water for showers clean room free wifi. Coffee and snacks available in lobby. Neighborhood around hotel not clean but we walked with no issue

Friends_and_family Friends

10/10

Exceptional

08 May 2025

Matthew

I enjoyed the property and it was close to the airport

Leisure Self

8/10

Excellent

12 Oct 2024

Don

Property and staff were excellent. Staff very accommodating. Limited places to eat in the immediate area. We are late 70’s early 80’s. Need car or take taxi. Too far from anything to walk. Industrial area with abandoned buildings.

Leisure Partner

10/10

Exceptional

03 Oct 2024

Don

The staff and lodging were excellent. Front desk was extremely helpful and very informative of the immediate area. Also arranged for a taxi cab making it very convenient to get around. This is not a place for walking to or from for 70 plus of age. Felt isolated from the city.

Leisure Friends

8/10

Excellent

02 Oct 2024

EVERT

location seemed sketchy but i guess its because its in Naples.
other than that its was good.

Leisure Family

6/10

Pleasant

25 Jul 2024

Sophia

The hotel itself was nice but the area did not make me or my family feel safe.

10/10

Exceptional

17 Jul 2024

Minas

Good

Leisure

10/10

Exceptional

18 Jun 2024

Kathie

Perfect stop over

Self

8/10

Excellent

13 Jun 2024

Ghulam

The property was close to the airport, the nearest transport was quite a distance and involved walking under an underpass. It was a little daunting at night. We can't comment on the breakfast as we had an early flight. We liked that there was a coffee machine and a choice of biscuits.

Leisure Partner

10/10

Exceptional

02 Jun 2024

lorin

Clean nice hotel but in a dirty industrial neighborhood, transportation and dining was very limited, excellent hotel service, they pre booked transportation to the airport for us.

Leisure Partner

8/10

Excellent

06 May 2024

Steven

The neighborhood is run down and on the industrial side but the hotel was clean and quiet.

Leisure Partner

2/10

Poor

17 Oct 2023

Rina

Inconveniente

Leisure Family

10/10

Exceptional

08 Oct 2023

Trena

We arrived in Naples at 1pm and needed to fly out the next morning at 8am, so closeness to airport and quality of hotel was my top priority. I’ve been to Naples many times and know taxis are easily accessible. There is only residential around the hotel. So we dropped our bags and took our taxi to the centre of Naples, this was from airport and they waited 15 minutes so price was $40 euro. On the return taxi, was only $10 euro. Highly advise not walking to the centre. The owners of this hotel are absolutely amazing! The room we had was a quadruple, for myself , my daughter and son-in-law. Tons of room. I had a large delicious glass of Pinot Grigio for $5 euros. And the hotel is quite stunning inside and out, small quaint and peaceful, 5 minute drive in the a.m to airport which the owner arranged for us. Enjoy the city and sleep in peace and comfort.

Leisure Family

10/10

Exceptional

29 Sep 2023

Andra

Comfy and clean hotel

4/10

Poor

09 Apr 2023

Christopher

The hotel was near the airport - as described, but the cab driver who drove me to the airport charged double 25 euro for a 12-euro fare (per meter) and the area around the hotel looked unsafe and dirty.

Leisure Family

4/10

Poor

19 Dec 2019

Verified traveler

While this property was by the subway, it was in the middle of nowhere, in a sketchy part of town. Our room smelled so badly of smoke, and the bed was rock hard. The breakfast was okay; traditional Italian breakfast offerings. The staff was very friendly, and the place was clean for the most part, aside from the mold we had in our shower. It was affordable, but I wouldn’t stay there again.

Leisure Partner

8/10

Excellent

10 Oct 2019

Verified traveler

Breakfast was good. The area is a little shady, but yet again Napoli is not the prettiest city.
Its close to the airport by taxi in 10 minutes. I would not recommend walking around the neighborhood at night.

Business_and_leisure Family

8/10

Excellent

08 Oct 2019

Verified traveler

We had a very late night time arrival from Madrid. The flight was delayed by almost one hour so we got to the hotel at 11.30pm. The hotel has an arrangement with a taxi company to pick up and deliver clients from the airport to the hotel for 17 euros. When we arrived at Joyfull we were met by a very agreeable young man who checked us in with a smile.
The room is very pleasant with an outside patio and chairs that we will unfortunately not get to sample because checkout is 10am and we are moving on to central Naples.

Leisure Partner

8/10

Excellent

29 Sep 2019

Joie

The Joyfull Hotel was clean and quiet and a great place to stay close to the airport, especially if you have dinner at Trattoria Don Alphonso! It is not in a very nice area however!

Leisure Partner

8/10

Excellent

26 Sep 2019

david

Great hotel close to underground in to city.

Partner

8/10

Excellent

19 Sep 2019

E&FfromGeorgia

We were allowed to check in at noon, they changed our room when our original basement room smelled too musty and damp and gave us a new one that was quiet and clean and nice. The location is in a regular-type neighborhood, and there is only the one restaurant nearby (menu is in Italian, fyi). It was very near the airport (about 10 min drive early the next day).

Leisure Partner

8/10

Excellent

15 Sep 2019

Verified traveler

Liked it was close to airport and in good shape Neighbourhood was scary.

10/10

Exceptional

02 Sep 2019

Verified traveler

Quiet area near airport. Dafe to leave car infront of the hotel. Helpfull staff.

Leisure Partner

8/10

Excellent

31 Aug 2019

Verified traveler

Extremely rough place but nice hotel for the price

Leisure Partner

6/10

Pleasant

20 Aug 2019

Verified traveler

We stayed here because we had an early flight out. The area was alright- a good restaurant was in walking distance, which was good because we thought the hotel served dinner but they don’t. Staff was nice. Towels were weird. But it got the job done!

Leisure Partner

8/10

Excellent

18 Aug 2019

Verified traveler

Absolutely nothing wrong with the hotel but the location was disappointing.
It was in a run down area of Naples and we felt uncomfortable walking around. Also we were informed when we arrived that the nearest restaurants were closed because it was a holiday. We would have eaten at our previous location had we been informed of this in advance.
However, our stay was only for 1 night and was conveniently near the airport for an early flight back the next morning.

Partner

6/10

Pleasant

27 Jul 2019

Verified traveler

Close to the airport - that is all

Very clean hotel/room. Big, airy room. Weird towels - from cloth, not actual towels. Bed needs mattress upgrading. Wi-Fi not good, working very slowly. Service was OK but speaking English when you have such a business is a MUST and they spoke rather \"italinglish\". Location - close to the airport but in a very dirty and unwelcoming (to say the least) neighborhood. Breakfast - OK if you do not care about your glycemic index and if you're not vegan. If you are - no breakfast. Months in advance I wrote to the hotel saying that I am vegan and I would appreciate having fresh fruit. They never replied and there was no fresh fruit. Thus for a night's stay, close to the airport (having your flight the next day) it is a good hotel to stay. For more than that, no.

Partner

8/10

Excellent

21 Jul 2019

David

Ok for a short stay

Hotel was nice but the air conditioning didn’t work in my room

Business

10/10

Exceptional

11 Jul 2019

Verified traveler

Very comfortable and extremely helpful staff. Location was a bit disappointing.

Leisure Family

8/10

Excellent

28 Jun 2019

Rose

Great hotel for a short stay, area is run down but handy for airport. Get hotel to organise airport taxi as we were charged 30 euro for 10 min trip. And just 17 when hotel ordered one to take as back to airport!

Partner

8/10

Excellent

17 May 2019

patrick

very good hotel .local restaurant really good 100m away. area slightly risque. But good if you have a late flight into naples and don't want too travel to far. very clean rooms and good breakfast. would stay again

Partner

6/10

Pleasant

29 Mar 2019

Verified traveler

Bed seemed clean but we encountered itchiness lying down on it

Leisure Partner

10/10

Exceptional

12 Feb 2019

Verified traveler

very clean and very nice and polite staff good location as well

Leisure Self

6/10

Pleasant

05 Nov 2018

Jo

The Hotel was clean but a sewerage smell would go through every now and then . The area that we were in was disgusting (slums) and not able to walk near to do anything. We had the room near the front entrance and it was very noisy with the automatic doors opening and closing. People talking in the foyer all hours very loud.

4/10

Poor

23 Oct 2018

Verified traveler

Only good for proximity to airport

We picked this hotel due to proximity to the airport because we had a very early flight. We had 3 rooms. Check in was easy. The front desk staff was very friendly and helpful. The area was terrible. I would not feel comfortable walking up and down the street in the daylight, let alone the dark. The beds were not comfortable. The towels were strange and not very absorbing. Only redeeming factor is it’s close to the airport. If you can stay here for the night and not have to leave the hotel it is perfect

Family

10/10

Exceptional

23 Oct 2018

Zillah&Pete

The Joyfull Hotel is a lovely oasis in Naples - the rooms are really good. It’s in a rather rundown part but don’t be put off. It’s within walking distance of the metro station (Poggioreale) which is only two stops to the main central station (Garibaldi). The staff were very helpful and friendly. Very good stay all round! We would definitely go back.

6/10

Pleasant

22 Oct 2018

Nameless

Hotel staff was very helpful in meeting us outside and helping with bags immediately upon our arrival. The room appeared well cleaned with clean bathrooms. We did see one dead beetle on the floor and a silverfish crawling on the bed. We checked for more bugs, seems that was it and our flight was early morning,so we were too tired to say anything. Good hotel if only staying for less than 12 hours. We asked for airport shuttle transfer, the night shift staff spoke of a shuttle to be arranged in the morning with morning staff. Come morning, it was not airport shuttle service, it was a cab that had to be called. Hotel is further than advertised, it’s close to a 10 minute ride with $17 euros.

10/10

Exceptional

19 Sep 2018

George

Convenient clean hotel

Hotel very good, clean, comfy, breakfast very good and helpful receptionist.

Partner

8/10

Excellent

15 Sep 2018

riofach

Comfortable, clean , friendly staff

Our stay was good

Partner

6/10

Pleasant

13 Sep 2018

Steve

Nice hotel shame about the area

If this hotel could be picked up and located in a better part of Naples it would do excellent business unfortunately arriving by bus we had to drag our case along a highway that had been used for fly tipping by 100 different people and not cleared also a local prostitute made use of a dumped chair as she plies her trade on the highway. In order to get to local transport it was a good 200 metres away throug a dodgy area unless you want to pay extortionate taxi fares having said that Giuseppe the manager was excellent and let me have use of a corkscrew and some ice as well as ordering us a local cab for the airport. As I said if this hotel were anywhere else I would recommend wholeheartedly.

Partner

8/10

Excellent

13 Sep 2018

Mike

Hotel in Naples

We need a place close to the airport that was a reasonable price. Found the Hotel Joyful on hotels.com at a good price, met the criteria of being near the airport. Pulling up to the hotel I thought, what did I get us into, the hotel is in a rundown area. We were very surprised walking in. The hotel is clean, very well taken care of. The rooms were spacious and clean. The towels were paper thin but everything else was great.

Partner

10/10

Exceptional

19 Aug 2018

Connie

Stayed here for4 days. Rooms are sound proofed. Friendly staff who speak English 😁. The room was comfortable and very clean. Unlike some hotels in Italy, the air con worked perfectly. Breakfast was simple, no fruit, no eggs. Oh well. WiFi worked well and the elevator was bigger than most in italy. It's noteworthy to state that I had access to a vehicle. Don't worry so much about what others are saying about the area. I didn't even use the private parkade and all was well. People in the neighborhood were friendly. I enjoyed my stay and would definitely stay here again.

10/10

Exceptional

05 Aug 2018

Nicholas

Naples

Was a very nice hotel and great breakfast

Partner

8/10

Excellent

03 Aug 2018

Jackie

Clean hotel close to the airport in a rough area

However the hotel was clean and the staff was friendly and helpful, the area looks very unsafe and dirty. This hotel is perfect for a night before an early flight as it is close to the airport and the hotel provide a 24 hours transfer to the airport.

10/10

Exceptional

02 Jun 2018

Lindsey

Lovely hotel

The hotel is lovely, clean and comfortable and the staff were friendly and very helpful. The local area is very run down and quite industrial but we needed a hotel near to the airport for an early flight. Our initial thoughts were worry about going out to eat in the evening however the staff recommended a lovely trattoria nearby where we had a lovely meal.

Friends

6/10

Pleasant

27 May 2018

Pratik

Budget accomodation in a shady lane

The local are is very shady and it is in a bylane with a factory. The lane did not feel safe at all but it seems entire naples is like that so we cannot blame the hotel. The staff was ok and the food at the restaurant was average.

Partner

8/10

Excellent

21 May 2018

David

Lovely hotel, shame about the location.

The hotel itself is really good, clean and tidy. With very friendly employees. The breakfast both days were amazing with all you can eat continental. Slight quibble when checking out though as reception said I had used the mini bar when I hadn’t so be careful with that. The area it is situated in however is another story. Quite run down with litter strewn all over the streets. Plus you will need to use public transport or drive yourself to get anywhere. Overall lovely little hotel but shame about the location.

6/10

Pleasant

17 May 2018

Rosa

The hotel itself is great. The area though is very sketchy. Not easy accessible or to find.

Partner

8/10

Excellent

15 May 2018

Matthew

We needed a place for one night and found this hotel on line. The pictures looked good as did the reviews.

We got there in the evening. The hotel is in a seedy area and we did not initially feel comfortable as we pulled up. In fact, we sat outside debating whether to go in. After 15 minutes of deliberation we decided to go in.

The staff was great, the hotel was clean and we had a very fine, uneventful stay. In a better neighborhood this hotel we wouldn’t have thought twice about staying. I’m glad we decided to stay!!

This is a classic “don’t judge a book by its cover “ situation.

Family

8/10

Excellent

13 May 2018

Chuks

Breakfast was poor, the bathroom lack so many amenities and there was no tea/coffee facilities in the room and the TV was very small without cable

8/10

Excellent

08 May 2018

Liz

Had a brilliant time on our long weekend. Staff were fantastic and the breakfast plentiful and varied. The room was spacious and the beds comfortable. The location is not to everyone's taste as it is in a grotty part of Naples but on the plus we walked to the metro each day which is cheap and gets you where you want to go from Naples city to Pompeii. It is literally 5 minutes walk away from the hotel.There is a fantastic local restaurant nearby and you are close to the airport. What's not to like. I would recommend this hotel.

8/10

Excellent

08 Dec 2017

Verified traveler

Rest

Relaxing and peaceful, would defiantly stay again

10/10

Exceptional

07 Dec 2017

seyi

Great

All the staff are welcoming, maybe have kettle in the rooms will be great for tea

8/10

Excellent

26 Oct 2017

Laura

Nice hotel but in the middle of nowhere

Very poor public transport meant the last train back to the hotel was at 20.00
Impossible to get bus or taxi on Saturday night back to hotel, real nightmare.
The area was awful, although we loved Trattoria Da Alfredo.

4/10

Poor

24 Oct 2017

Rob

Nice Hotel built in the middle of a rubbish dump

Nice clean hotel with good size rooms and comfortable.
Surrounding area is a complete tip and you would not walk at night.

6/10

Pleasant

23 Oct 2017

Maxime

Close to the airport. But bathroom had an unpleasant and despite having parking as an amenity we had to pay an extra 15 euros to park our car in a secure car park. Area isn't great either but good for a one night stay to catch a flight.

Partner

8/10

Excellent

09 Oct 2017

midlova

Naples part 2

Great stay Neighborhoid when you arrive is a bit scary but hotel is awesome, great staff, great food

8/10

Excellent

09 Oct 2017

Verified traveler

Quiet and clean Hotel

The road leading up to the Hotel is filthy. At first I'd thought that I was at the wrong place. Once I arrived I was greeted by pleasant staff and a nice Hotel.
There was no WiFi in my room. There was a dog in the property next door who wouldn't stop barking. That was really annoying.

8/10

Excellent

26 Sep 2017

Andrew

joyful -was

We booked this in a hurry after our flight was cancelled. It was a pleasant surprise, just what we needed after a long ordeal at the airport

Partner

10/10

Exceptional

02 Sep 2017

peter

Nice Hotel.

The hotel was really very nice, staff were very friendly and helpful. The outside of the hotel was beautiful but the area is a little daunting at first glance and may put you off. Food was excellent.

10/10

Exceptional

31 Aug 2017

Marcelo

Nice hotel close to airport, shopping centre

Nice Hotel, close to shopping centre,airport and beach, the staff are very polites

6/10

Pleasant

20 Aug 2017

Verified traveler

Good value airport hotel.

We only needed a hotel for one night before flying. The hotel was value for money and the reception staff particularly friendly and helpful. The only two draw backs were the area the hotel itself didn't feel safe at night and a distance from the city centre. Although a good location for the airport.

8/10

Excellent

06 Aug 2017

Jay

Good stop off from the airport

I thought the hotel was lovely however the area leading to the hotel was not of the best. We were told we could leave the car on the road for no fee having seen the area we felt this would be unsafe and had to pay an extra 20 euros to use the hotel car park on the booking it had said this cost was 15 euros.
The room was clean and very comfortable, and I would have liked to have had a tea/coffee making facility in the room.
The breakfast was very good with a good choice that suited everyone in our party of 7

6/10

Pleasant

25 Jul 2017

Verified traveler

Great hotel- horrible location- not for families!

As we drove from the airport the taxi driver told us the area was not nice and there were \"ladies of the night\" in the area. You could tell, very dirty, like in a movie, there was an abandoned burnt out car, \"ladies of the night\" and stray dogs roaming the streets, perfect setting for a gritty movie. As soon as you entered the hotel it was as if you were somewhere else! It was nice, room was very spacious & clean and the staff were very helpful. The wifi connection was fair. The taxi driver told us not to go out at night and so we didn't despite what the staff told us. We ordered in pizza from the hotel staff and it was excellent. Thankfully we were only there two nights and spent the whole day on an amalfi tour!! Pick up the hotel and put it somewhere else and it's fine.

Family

8/10

Excellent

21 Jul 2017

thomas57

our stay was pretty good,breakfast was good, could do with a restaurant on the premises a buffet of some sort.the hotel is situated in an industrial area, fantastic restaurants nearby people very friendly quite happy to direct us,

8/10

Excellent

11 Jul 2017

Tanya & Elaine

Rough Location, Excellent base for exploring!

The direct location of the hotel is in a very rough looking neighborhood, however when we entered we were pleasantly surprised. The desk staff could not be more helpful. The beds are very uncomfortable, and the breakfast leave much to be desired, but provided basic sustenance.
It is however, a great base!
We did it all, Pompeii, Herculaneum, Mt vesuvius, Sorrento, Positano, Amalfi coast, Capri and Naples. The transport links from here are fab. And staff will help you with everything.

6/10

Pleasant

09 Jul 2017

Katherine

Not a hotel I would choose again

I realize that this was inexpensive, for the most part, however, I did expect it to be a bit more as was indicated on hotels.com and by the pictures that were included. The hotel is in a neighborhood that I would not recommend walking around at all. They do not have a restaurant on site, but will order take out for you, but they only have a menu from one restaurant...the food was average, at best. Their \"shuttle\" is actually just a taxi they call that charges more than you calling a taxi on your own. The wifi would only work on my phone and I couldn't connect my kindle. Of the few TV channels that came in, I had to watch Friends in Italian. I was so upset and disappointed, that I was in tears. I felt trapped as my flight was early the next morning, which was the only reason I chose this hotel. Next time I am in the Naples area, I will definitely spend the extra money and stay at the Holiday Inn.

6/10

Pleasant

08 Jul 2017

Verified traveler

Good but bad location out of the centre of naples. Hotel was fine though what you would expect

8/10

Excellent

03 Jul 2017

Verified traveler

I am glad I have also rented a car as the hotel is located in a bad zone and far from centre and main sights of Naples.

Family

8/10

Excellent

12 Jun 2017

Harrison

excellent hotel in a not too good locatio

I had a good trip

Family

6/10

Pleasant

27 May 2017

Marietta

Hotel is close to the airport

It is a clean hotel and is easy to access by train transportation. It is in a very dirty non descriptive neighborhood which is not pretty. The hotel is near the train tracks and depending on your room can be noisy. The breakfast is fine.
I would recommended for a short stay only.

10/10

Exceptional

16 May 2017

Lisa

Good stop-over near airport

The rooms at Joyfull are large, clean and fairly comfortable. Though the surrounding area is a bit scary, we felt comfortable walking down the street to their recommended restaurant, Trattoria da Alfredo, for one of the best meals of our trip.

Family

8/10

Excellent

13 Apr 2017

Gill

Good hotel, horrible area.

The Hotel was fine, however because of the area I certainly would not recommend it.The area was dirty and run down.

Partner

6/10

Pleasant

23 Feb 2017

kathleen

Close to the Airport

Chose this hotel for overnight stay at Naples airport since we had a 6am flight the next day. Pretty much stayed in hotel with room service for our dinner.

2/10

Poor

20 Feb 2017

Mihai

Industrial areas

We escape in the first day.
It's a different place.
Just the front of hotel look like the pictures.
The room it's look different .

6/10

Pleasant

15 Feb 2017

Corinne

Nice Hotel just in the wrong part of town.

The picture provided on Expedia's website is very misleading. The road where it is situated is very off putting and we were advised by taxi drivers not to walk out after dark, which we did not. The hotel does not seem to be geared up for foreign tourists. The first morning we were asked to have breakfast in our room, we are of the opinion we were the only people in the hotel on Monday 6th February. The bar area is quite stark and not somewhere you could relax at the end of a site seeing day. There is no where to eat apart from in the centre of town or down by the coast, both of which are a taxi ride away. The staff were pleasant even though only one was really conversant in English.

8/10

Excellent

06 Jan 2017

Karla

Enjoyed Napoli

This hotel is a nice place and decently located for the price. You can get to the city center just 2 stops away on the train/metro.

The staff were nice and helped us choose dinner options.

Family

2/10

Poor

07 Dec 2016

mick

Worst place ever

Worst place ever. Hooker central. Thats all i have to say.

8/10

Excellent

14 Nov 2016

Kirstin

easy to reach airport hotel

The room was nice but the hotel is in the middle of nowhere. wifi is good. room service is good. Front office lady at check-in was difficult to understand and made no effort to be pleasant. Evening man front desk guy was much better

4/10

Poor

05 Nov 2016

Mina

The stuff specially the manager were not friendly at all.
Location was a tribble experence full of trash and dirts
But the hotel its self was very clean

Partner

10/10

Exceptional

21 Oct 2016

Brian

good clean e airport for final night.

Partner

4/10

Poor

21 Sep 2016

jls

Horrible location

Bad part of town. No restaurants close must take cab. Would not recommend

10/10

Exceptional

19 Sep 2016

Suzi

We only stayed one night

We booked this hotel because it was close to the airport. They recommended the best Pizza place in the world to us. Da Michele. They also had a cab waiting for us right on time at 5:45 am as requested. The bed was very comfortable. Area was not the best, but we thought it was a prefect place to stay.

6/10

Pleasant

08 Sep 2016

Stuart

Reasonable hotel, poor room facilities, bad area.

Some staff are friendlier than others and make much more effort than others. Some speak good English, some none at all which can be awkward on the reception desk. The room facilities are basic but reasonably clean. My room had a missing shower door and the manager seemed to think that was perfectly normal and acceptable. Taking a shower therefore was taxing to say the least trying to avoid completely covering the entire bathroom. There are no tea and coffee making facilities but the cleaning staff are excellent and make every effort possible even though they speak no English at all. The area is shockingly bad to say the least. For an idea take a look on Street-View. The photos of the hotel have clearly been taken very carefully to avoid any of the surrounding area.

10/10

Exceptional

27 Aug 2016

Billy

The Palazzo Salgao is a great place to stay.

Helpful and friendly staff. Nice and clean rooms central to the station to visit the sights.will visit again.

8/10

Excellent

10 Jul 2016

Mike

Helped me out

Was looking for somewhere comfortable and convenient in an emergency, did the job spot on and would return.

Partner

4/10

Poor

10 Apr 2016

Verified traveler

Bad location

The owner or manager was not pleasant or helpful. He was always on the phone making guests feel like they were a nuisance or intrusion. The remaining staff were pleasant. Breakfast very disappointing, no fruit, little bread, or anything to be honest. The location is in an industrial area with absolutely nothing around and a walk from the bus or street car. No air and the rooms were hot, you need to open and window and then it is loud. Beds super uncomfortable.

10/10

Exceptional

31 Mar 2016

Verified traveler

Nice Hotel close to Circumvasuvia Station.

Close to the Station two stops to Garibaldi then change trains for Pompeii, Vesuvius and Herculanium. This Hotel has great staff really helpful and willing. Only downside is you are on the outskirts of Naples and there are not many restaraunts about. Up side we had a view of Vesuvius from our window.

Hotel will order pizzas for you which you can eat in your room. We eat out during the day and picked up snacks and beers for the evening from the supermarket near the station. The area did not lend itself to a night time wander. Lots of graffiti in the area, but that goes for the whole on Naples.

Good value and useful location

Partner

8/10

Excellent

20 Feb 2016

Sam & Colleen

Jewel in a Dustbin

Upon arriving at the Hotel we were relieved to find that it was very well maintained clean and attractive. We soon settled into our spacious airy room and later were directed by the very helpful staff to the tram stop. It was a ten minute walk and ten minute ride to the center of Naples and a one euro each for a ticket. Although suitable restaurants were scarce in the hotel area, we were lucky enough to have been recommended to Alfriedo`s a trattoria just three hundred yards down the road. The food was superb,. the decor charming and we were made to feel very welcome by the lovely lady who owns and runs it.

10/10

Exceptional

12 Dec 2015

Amber

Great hotel

We had a great stay the hotel was clean, room was clean, staff extremely welcoming. Tried their best with speaking english and we managed well to communicate. I would stay here again, we had a great time. The wifi worked perfect in all parts of the hotel, i dont have anything bad to say

Partner

8/10

Excellent

29 Sep 2015

Teresa O.

Nice hotel but not a nice neighborhood

The hotel and my room were a pleasant surprise for the price, the staff were very friendly and helpful. It was conveniently close to the airport but I wouldn't stay there if you wanted to walk around anywhere, it's a slummy neighborhood. Good value though for just a night before a flight out.

4/10

Poor

30 Aug 2015

kevlin

stay clear of this hotel

not a good hotel, we moved out to another hotel in central Naples. lots of litter in the area, wallpaper coming off the room walls