Magris Hotel

Italy , Naples
NAPOLI, Via Galileo Ferraris, 118/A
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100 reviews shown

10/10

Exceptional

14 Feb 2026

Charles

Staff were amazing, give you maps and directions of cool things to see in the area!

6/10

Pleasant

08 Nov 2025

Emily

This is a very basic property. Dinner was subpar. Convenient to airport but area is trashy and I wouldn’t stay again.

Leisure

10/10

Exceptional

27 Oct 2025

tracy

Lots of breakfast choices! The breakfast crew were so nice!

6/10

Pleasant

21 Oct 2025

Zachary

Location was a little scary. The beds weren’t that comfortable. The breakfast was fantastic, however. It is kind of a far walk from things so will need to take taxi to most places and after sunset I wouldn’t walk around this location.

6/10

Pleasant

18 Oct 2025

Laurel

Okay for my one night stay to be near the airport but I wouldn’t book this hotel again. It also doesn’t feel like a 4 star hotel, and while my room was spacious it could use some updating.

Self

8/10

Excellent

07 Oct 2025

Emily

The hotel was attractive and staff were great. We had to leave too early to enjoy the breakfast, but we did eat dinner there and it was very good.
The hotel is in a more industrial area so it’s not as convenient to the downtown/historic area. That being said, they do have an evening shuttle to take guests to various locations.
We partially picked this hotel because it states that they have an airport shuttle, which it did not.

Leisure Partner

8/10

Excellent

05 Oct 2025

Trent

Hotel is nice. Area is very industrial and not very clean.

Partner

4/10

Poor

01 Oct 2025

Christine

The coverlet on our bed was dirty. Our toilet seat was broken. Our shower didn't work, it dribbled out water.

Leisure Family

6/10

Pleasant

28 Sep 2025

Dana

Was not in a great location

No airport shuttle although they called a cab very quickly. The original ad said they had an airport shuttle. They do not.
Also-not many places to walk to eat around. It’s very industrial and not particularly a great location. Thankfully their on site restaurant was very good.

Partner

10/10

Exceptional

27 Sep 2025

Irma

Beautiful Hotel

Leisure Partner

4/10

Poor

21 Sep 2025

Brogan

Starting with the positives the staff were very friendly and helpful and the breakfast had a lot of variety. The negatives, the rooms look nothing like the pictures its a very dated hotel, the AC made a loud noise all night but didn’t work, the shower felt like you would fall through the tub at any minute. The area is quite possibly the ghetto bordered with China town. It is very sketchy industrial area with broken glass and garbage everywhere, and smells of pee. The hotel offers a free night shuttle into town which was great because you likely would be robbed if you attempted to walk to the metro station even during the day. It’s also close to a giant prison. Do yourself a favour and stay somewhere else.

Leisure Partner

4/10

Poor

17 Sep 2025

Gina

The room pictured doesn’t match the actual room. BEWARE OF RED CARPET ROOMS! Given a room w/old disgusting dirty & heavily stained red carpet. Bathroom very outdated & dirty. Complained and counter employee said upgraded rooms are different. He made it right and gave us a clean room w/tile floor. But couldn’t get key card to work though. Gave us physical key to get in and luckily our prior hotel key card worked to get lights & tv on. Also we weren’t allowed to eat in restaurant dinning room bc having a private event so put us downstairs looked like employees’ quarters. Food was not good. We had to check out 5:30am for flight so wasn’t able to have complimentary breakfast starts until 7:30am

Leisure Partner

8/10

Excellent

13 Sep 2025

Lorie

Great rooms, very clean, and a great patio for night time.

Leisure Family

10/10

Exceptional

08 Sep 2025

Jose Angel

Clean room, comfy bed and breakfast was ok and friendly staff

Leisure Self

10/10

Exceptional

05 Sep 2025

Timothy Roland

Magris Hotel was excellent, It was very clean and comfortable. The staff were very helpful and friendly. Breakfast was very good and the advice we received regarding various planned trips were spot on. The location was not ideal but it was good value. Enjoyed our stay in Naples.

Leisure Partner

8/10

Excellent

27 Aug 2025

Juan

This property its seats in the middle of industrial area.
People in this property are very nice.

Leisure Family

10/10

Exceptional

24 Aug 2025

Liubou

Nice clean hotel, breakfast was so good , just shower is so small , not enough space to turn around your body inside

Leisure Family

8/10

Excellent

14 Aug 2025

Jimmy

Leisure Family

10/10

Exceptional

12 Aug 2025

Koharig

Excellent

6/10

Pleasant

11 Aug 2025

Rhonda

The first clerk was super helpful but aside from that it was average. Room had a view of industrial piping, so not great. The surrounding area was VERY dirty.

Leisure

10/10

Exceptional

07 Aug 2025

Aneta

Really nice staff! The area around is not the best when walking alone in the evening , but no one really bothers you !

10/10

Exceptional

05 Jul 2025

Kishorkumar

It is located outside central Naples. However taking a taxi with special price with taxi takes you there whenever you want. The free shuttle service is only at night. Turn right then right, you will find a tuck shop with all drinks provisions including water. Turn right then left you will find the best Italian restaurant where locals eat which is very reasonable and tasty. All staff at the hotel are excellent. My vip status was recognised with an upgrade. Reception staff are very helpful particularly Mario, Martel’s and two more I forget their names. They are all amazing. Breakfast is repetitive but very nice. Room was just like home on the first floor. We already miss the people at this hotel. Thank you and would highly recommend if you don’t mind taking a taxi for all other excursions

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Alex

Good hotel

Leisure Self

8/10

Excellent

29 Jun 2025

Vittorio

Nice place close to airport and clean. Area not that great but close to subway.

Leisure Partner

6/10

Pleasant

25 Jun 2025

Niveen

AC is very weak,told them to fix it they came and checked it but it was still poor AC.We didn’t bother to ask again.Water costs money,you only can have it during breakfast.

Leisure Family

10/10

Exceptional

05 Jun 2025

Joanna

Nice hotel, several restaurants around, convenient to get to the airport.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

John

Very nice hotel. Very clean, large room, good air conditioning, with a restaurant in the hotel. 15 minute walk to the train station if you intend to go to Pompeii. Very nice outdoor seating area set up like a quiet garden. Naples itself was a not a great city, very dirty with garbage everywhere. But that is not the hotels fault, the hotel itself was like an oasis in the filth.

Leisure Family

2/10

Poor

17 May 2025

Lay

This is the worst hotel I ever stay is over rated and when we check in no upgrades as a gold member of Expedia, the room have no blanket only the bed cover with a flat sheet, flat sheet is not clean, bath tub was clot flood when you shower, no kettle no tea bags no coffee no towel in the bathroom we have to ask for it. Location near lots of warehouse and whole sale bad area the only thing good is about 10 minutes walk to train station. I will not recommend this hotel.

Business_and_leisure Partner

6/10

Pleasant

28 Apr 2025

David

It was fine as a base to see Naples but is not a 4 star hotel, but the rooms had no working ac, and was in need of renovation, I.e peeling wallpaper/ripped carpets, etc. bed was extremely solid. Breakfast is served in plastic bowls and paper cups with limited selection.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Monika

Highly recommended

The hotel was very clean. The bathroom was pristine, beds were comfortable and the room was spacious. Delicious breakfast included. Staff were friendly and helpful. Hotel is located close to the metro station and not far from the airport. Great spot to rest if you’re planning on busy sightseeing. The metro is nice and clean. The train station is not far either. The sitting area outside the hotel is very nice too.

Friends_and_family Family

10/10

Exceptional

24 Dec 2024

Jeevan Reddy

The Staff were very friendly and helpful.
Rooms were spacious and very clean.
Shuttle services were provided to the city center and it runs every one hour.
Breakfast was delicious.
Easy check in and checkout process.we had our best stay

Business_and_leisure Family

10/10

Exceptional

08 Dec 2024

Anne

Comfortable bed, good breakfast, in industrial part of town

Partner

8/10

Excellent

05 Nov 2024

Po Loi

Hotel room is clean, good size for family.
Hotel restaurant staffs are excellent (very nice) and the food is really good.

Leisure Family_with_children

8/10

Excellent

04 Nov 2024

Meghan

Staff was friendly and helpful. About a 7-10 minute walk to the Metro. Free, secured parking was a bonus.

Leisure Friends

6/10

Pleasant

30 Oct 2024

Joseph

Lovely property but in a very commercial/industrial area with limited local activities . . .

Leisure Partner

8/10

Excellent

27 Oct 2024

Terri

Clean good hotel - area may not be convenient

Nice clean hotel, good breakfast and value for money. Area is slightly out of town (need metro/train to go into old town or other main attractions if you are a tourist)
Not sure this would be a safe area to walk alone or at night

8/10

Excellent

06 Oct 2024

keith

Quick in and out for travellers

A good place to stay if you want a bed for the night coming or going. It’s in the industry zone not somewhere you walk around but inside it’s fine. A bar a nice restaurant and taxi or car pick up to you next place or airport

Friends_and_family Family

10/10

Exceptional

28 Sep 2024

JUAN

Staff was attentive. Just wished they had reminded me of the VIP benefits at check out

Leisure Family

10/10

Exceptional

25 Sep 2024

James

The bartender was a great guy. Extremely efficient & friendly!

Partner

4/10

Poor

23 Sep 2024

Laura

My family and I had 3 rooms all on different floors, which is okay. My floor, the first floor, lost power at 10 pm which meant I had no lights, air conditioning, refrigerator, or power to charge my electronics. There was one man working the desk trying to find the circuit panel, so he was unable to answer the phones. The power was not restored until 8 am when I already left the room. I was able to take a shower in the dark and not dry my hair. I hadn't slept because I wasn't sure if someone could just come into my room since the key fob is electronically controlled so I pushed the chair in front of the door.

Friends_and_family Family

10/10

Exceptional

18 Sep 2024

Maria Cristina

Front desk found a king room for us.

Leisure Family

6/10

Pleasant

15 Sep 2024

Verified traveler

Choose somewhere else

This hotel is in such a sketchy area of Naples. I was nervous walking around alone even during the day. The check-in staff told me that the dinner service would be available till 10:30PM and when I went down at 9:45PM, the wait staff told me they were closed. The room also felt like a dungeon. Would not recommend and definitely not worth the money

Self

10/10

Exceptional

25 Aug 2024

Senem

Staff was very helpful. Arrived near midnight. And left 3:00am as our flight was 6am. Staff directed us to a nearby pizzeria that was open. And the pizza was best that I had in Italy. Parking was available and having 24 hour reception was super convenient for us. Room was great. Wish we could have stayed a little longer. Ever back in Napoli, we will definitely stay here again.

Leisure Family

10/10

Exceptional

18 Aug 2024

Guillaume

You have for your money

Everything was ok. You have for your money 5 MN from train station. Personal was friendly. Room well equipped. Good breakfast

Friends_and_family Family

8/10

Excellent

13 Aug 2024

abhishek

Everything was great except the property location

Leisure Partner

8/10

Excellent

13 Aug 2024

abhishek

Everything was great , except the location

Leisure Partner

6/10

Pleasant

04 Aug 2024

Tushar

Overall good.. room size bbit

Leisure Family_with_children

2/10

Poor

30 Jul 2024

Mackenzie

Air conditioner did not work it was 27 degrees in roo. Water dripped from ceiling, when we asked about it they mopped it but it did not get fixed.

8/10

Excellent

25 Jul 2024

david

Great staff, clean. Whilst central the actual location is in an industrial area, not great.

Business Self

2/10

Poor

14 Jul 2024

FARSHAD

If you are thinking of booking this hotel, DON'T TTTT..
This is not a 4 star hotel even though it is being advertised as such. I would give it a one star if I was being generous.
The room was very basic, cheap furnitures all around. Mouldy bathroom was in desperate need of attention. The staff were looking miserable and tried as if they hated their jobs.
The breakfast was dull and boring. We had to queue to be served by staff who were behind a glass barrier as if serving inmates in a prison setting.
The area around the hotel was horrible, Piles of rubbish everywhere, Run down and industrial area. We were shocked to see prostitutes near the hotel at night.
I would have definitely booked a different hotel.

Leisure Family

10/10

Exceptional

03 Jul 2024

John

Nice hotel in a commercial zone

Leisure Self

10/10

Exceptional

30 Jun 2024

John

Nice hotel, friendly staff, environs are a more like a trading estate, but lots of chinese restaurants

4/10

Poor

23 Jun 2024

jessica

Ac did not work in the room. Service was horrible. Toilet was leaking. Construction was going on. Would not recommend.

10/10

Exceptional

21 Jun 2024

Ana m

Excellent service, the room was beutiful and very spacious

6/10

Pleasant

20 Jun 2024

nazem

average

Leisure Family

8/10

Excellent

31 May 2024

Yuan

The property is not located in the prime touristy area. However it's close enough to the metro to get to the city.

Leisure Partner

6/10

Pleasant

22 May 2024

Linda

Very dated but they were in the middle of renovations so very noisy also. We arrived very late and left right after breakfast. But did its purpose. Continental breakfast was served. Well it was behind a Plexiglas and it was just weird asking for 3 pieces of bacon. We walked to the train station-- maybe not the best part of town - kind of sketchy area

Leisure Partner

8/10

Excellent

21 Apr 2024

wendy

The staff was so nice and friendly. The breakfast buffet was very tasty. The area is a little rough.

Partner

8/10

Excellent

29 Mar 2024

Katherine

Construction.

Leisure Partner

6/10

Pleasant

20 Mar 2024

Ian

Dirty dilapidated surrounding inner city buildings and streets. Unsafe environment prone to higher than usual theft and they watch and target you, but only if you stand out or look like a foreigner however, you can still walk the streets at day if you travel in groups or a couple just walk fast and look out for people pretending to run past you, hold your bag and don't let anyone move up behind you. My wife and I walked from the star Hotel which was our pickup point for our Amalfi coast tour. We walked straight up Via Galleleo Ferraris to Magris Hotel. Figure out where your directions in a safe place like in a diner bakery before you go to avoid pulling out your phone making yourself a target. Enough about the area, we were in room 118 had a view of some old tour and the dirty street.shower was very small even for my wife who is 5.5ft 140lbs and I am 6ft 180lbs and I couldn't turn around in the shower.coffe boiler had mold like white ionized substance on it. Breakfast was free for us but you will need to pay for dinner. Not sure about lunch. You will need to sneak in your food if you buy outside because they have a policy against it.walls sounded thin because you could hear others and this must mean they can hear you. Restaurant across the street by the gas station food is great but expensive to dine in.Buy to take out instead.

Leisure Partner

10/10

Exceptional

22 Feb 2024

Matthew

Room was perfect and staff were really helpful when needed, just not in the best area bit of a walk to the tourist areas

Leisure Partner

10/10

Exceptional

14 Oct 2023

William

Stayed here for four nights, Giantruco train station is a 10 minute walk which you can use to get to Piazza Garibaldi in around 3 minutes, or a 25 minute walk to Piazza Garibaldi, Naples port is around a 50 minute walk or you drive/ get a taxi there in around 10-15 minutes, or a bus that takes around 25-30. The complimentary breakfast is good, as well as the lunch and dinner options. The outside area is very nice,spent a lot of my time relaxing there with a drink and some cigarettes. The bedroom was very spacious and comfortable. Would happily stay here again.

Leisure Self

4/10

Poor

10 Oct 2023

Monita

The surrounding area is unsafe for women, specifically lone female travelers. Staff was great, but the hotel didn’t have enough amenities where you could reasonably stay indoors throughout the duration of your stay.

6/10

Pleasant

27 Sep 2023

Verified traveler

Definitely not four stars

The rooms are decent and clean. The location, while potentially practical because of the train station nearby, is quite bad. The walk from the station to the hotel is super filthy. The restaurant of the hotel is terrible, do not make the mistake of using it.

Self

10/10

Exceptional

27 Sep 2023

Sandra

Cozy

It was the right place for my stay

Self

10/10

Exceptional

26 Sep 2023

Ammar

Very good hotel

8/10

Excellent

21 Sep 2023

Verified traveler

Okay hotel

The staff are friendly. The area isn't so great and I didn't feel comfortable walking back to the hotel at night. But they offer a shuttle bus from the city centre which is convenient. Our room had very old and faded carpet.

Partner

6/10

Pleasant

16 Sep 2023

David

The hotel was great for the price. The area is a bit sketchy but the hotel staff was great and very friendly

Leisure Partner

10/10

Exceptional

12 Sep 2023

graham

Breakfast was a bit slow, self-help buffet would speed things up

Leisure Friends

6/10

Pleasant

10 Aug 2023

Ian

Glad to be out, so much for VIP gold one small bottle of water for two of us, very small rooms and issued breakfast from behind a Perspex barrier, very small bathroom

Leisure Partner

8/10

Excellent

08 Aug 2023

vittorio

Very nice property, would have hoped in was alittle closer to the heart of Naples,the good thing though is that they offer you a free shuttle to center of city for frree.

Leisure Partner

10/10

Exceptional

16 Jul 2023

Modhafar

Very nice

The hotel was nice and new furniture, but the receptionists were super helping especially regards the attractions and advices

Friends_and_family Family

10/10

Exceptional

09 Jul 2023

Daliyah

Clean, nice service, not close to city center

The hotel was clean and staff was nice. The hotel shuttle service was more than what is listed on the website and on hotels.com. I paid 40 euros when I was expecting 25. The hotel isn’t close to the city center, so they offer a free shuttle from 8:00 to 11:30, but I think it should be offered at least one time in the afternoon and then start at 8. I was unable to get a taxi to the city for a 5:30 class I had so I just missed it. The restaurant food is not to great, and seeing that they are not close to the city, I expected more from the food. The hotel overall is a good and clean hotel.

Self

10/10

Exceptional

08 Jul 2023

anders

Nice place

10/10

Exceptional

02 Jul 2023

Sergio

The property itself is very nice and the staff is friendly across the board and helpful. Most especially Roberta from the restaurant. She made my family feel very much at home.

Leisure Family

10/10

Exceptional

20 Jun 2023

nick

Excellent staff, very helpful.

Leisure Self

10/10

Exceptional

18 Jun 2023

James

Hotel is great and staff was friendly and helpful but area outside in the neighborhood and surrounding city in the area has so much grafittii and garbage and homeless people and trash and human feces in the streets and bus station elevators that we did not feel safe walking around outside of the hotel

Business_and_leisure Family

10/10

Exceptional

10 Jun 2023

Ryan

Not the greatest area, with very little at all within walking distance. That being said, the property itself was well maintained. The cleaning staff were excellent in cleaning and resupplying everday. The restaraunt on property was some of the best eating we had while in Italy. And Luigi, who oversees the restaraunt and bar, was above fantastic!

Leisure Family

8/10

Excellent

31 May 2023

MARCIA RENAE

Very nice hotel, received the VIP access. My floor and room was recently renovated so it was really NICE!! Restaurant was good, breakfast had a lot of variety and staff was extremely helpful and accommodating.

Leisure

10/10

Exceptional

23 May 2023

Sunil

Beautiful, well-kept room.

Business Self

2/10

Poor

23 Mar 2023

Haim

one star hotel

We ordered and received a beautiful and large room, in the second floor with elevator. the room was unbearably noisy, we asked to change it.

They moved us to a small room 2.5 floors without elevator

a simple room of a less than one star hotel.

In short, it was a nightmare.
We paid for a 4-star hotel, we got a room in a 1-star hotel.

It is forbidden to approach this hotel.

Friends_and_family Friends

10/10

Exceptional

21 Mar 2023

Ana Leticia

Great food

Business Self

10/10

Exceptional

31 Oct 2022

ANNA

I like this hotel for it’s location, walking distance from train station and very helpful and friendly staff.

Leisure

6/10

Pleasant

17 Oct 2022

John

The Magris hotel was very clean and the staff very nice. I didn't realize it is in the industrial area and therefore the surrounding area is extremely dirty and full of litter as well as homeless people hanging around. The hotel would not allow us to bring food to our room other than room service, so being told that was quite insulting. The continental breakfast was good and was included. The air conditioner in the property has been broken for over a month which we were only told when we arrived, which required us to keep our windows open and our room was right above the entrance to an adjacent hotel and bar, so was quite noisy. The bed was not very comfortable but the room was very clean and updated with power stations, tv, etc. We were trying to dry some wet clothes in the bathroom with the window open but housekeeping closed the windows while we were out and with no AC our clothes stayed damp. Overall the stay was fine but even though the hotel and staff were nice I would stay elsewhere in the future.

Leisure Partner

8/10

Excellent

02 Oct 2022

Julie-Anne

Friendly and welcoming staff. Didn’t receive the 10€ food credit.

Business_and_leisure Family_with_children

8/10

Excellent

28 Sep 2022

Marianna

it was clean and staff very friendly. Breakfast is not that good. the area very unsafe

Partner

6/10

Pleasant

19 Sep 2022

Graham

Business Stay

Hotel was in ideal placement for where i needed to be. Wi-Fi was very slow, when I booked facilities stated there was an indoor pool, but there wasn't no indoor pool which was a disappointment

Business

6/10

Pleasant

16 Sep 2022

Simon

Average hotel in a poor part of town.

The hotel is 3 star at most. It is situated in a very unpleasant part of town (which says a lot when you're talking about Naples). The air conditioning did not really work and the room was very hot in the afternoon and evening. Breakfast was fine, but you had to ask someone for everything you wanted. It was convenient for the airport, but not for more than one night's stay.

Partner

10/10

Exceptional

16 Sep 2022

Rebecca

My teenage daughter and I traveled to Italy for the first time. Staying at the Magris hotel for seven nights. We were very happy with our room, and the grounds. We were pleasantly surprised by how updated our room was, and how nicely the grounds were kept. They offer a very nice complimentary breakfast, with many options. The staff were very kind and helpful. Would definitely stay again.

Leisure Family

8/10

Excellent

05 Sep 2022

Tanaka

It was a good hotel. The staff were really nice and the food was nice. However, there was a terrible smell coming from the shower.

Leisure Self

10/10

Exceptional

30 Aug 2022

Tara

Property was great! Easy to check in and out, breakfast is included, but they do not allow in any outside food (was not told upon checkin and nothing is open late nearby).

Leisure Self

8/10

Excellent

21 Aug 2022

Caroline

We didn't like the area around the hotel as there was a lot of litter and graffiti, and it was quite industrial, but this seemed to be the case with most of the parts of the city we saw. The hotel was clean and nice - a small oasis amongst the grot. We felt safe in the hotel.

Leisure Friends

8/10

Excellent

10 Aug 2022

Graciela

Easy free parking beautiful views nice staff

Leisure Family_with_children

10/10

Exceptional

21 Jul 2022

Moxi

The hotel is really nice but the area around it is really dirty and the transportation isn’t easy either

Business_and_leisure Family

8/10

Excellent

16 Jul 2022

Rebecca Elizabeth

Liked the entrance look...looked better than expected...welcoming staff and friendly, very accommodating if any problems and for general help...only issue was the ants in our room on the ground floor, but moved rooms straight away thanks to kind staff...breakfast could use help yourself buffet and more selection.

Leisure Friends

10/10

Exceptional

10 Jul 2022

Nicole

THE STAFF ON EVERY LEVEL.

Business_and_leisure Self

6/10

Pleasant

18 Jun 2022

Rudolfo

Nothing to mention.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2022

Amy

wonderful stay!

2/10

Poor

27 May 2022

Venkata

Worst experience. When we reached the hotel, The manager said all rooms were sold out and offered a smaller (much cheaper) room in a different hotel across the street. They did not offer any type of compensation and we were helpless as the entire amount was prepaid.

Partner

4/10

Poor

01 May 2022

Salima

Felt Unfriendly and unsafe.

Partner