Name: CX Naples Centrale
Address: Via Galileo Ferraris, 4, Napoli, 80142, IT

10/10

Exceptional

03 Aug 2026

Eva

Clean and spacious room, staff were helpful.

10/10

Exceptional

01 Aug 2026

William

Great place. Next to the train station but not so close as to hear the trains. Great amenities such as: gym, kitchen, and overall space to chill.
I really enjoyed my stay

6/10

Pleasant

01 Aug 2026

Stephanie

The check in process isn’t satisfactory, and also, to access the hotel isn’t easy. As no proper way to cross over the road. It is a bit dangerous. Staff are kind, room is ok.

10/10

Exceptional

26 Jul 2026

Rahul

Very clean room and common spaces. Very helpful staff

10/10

Exceptional

25 Jul 2026

DaQuan

Staff were welcoming and helpful. Shared rooms were clean and organized.

10/10

Exceptional

18 Jul 2026

Anthony

Right by the train station so useful if you’re travelling in by train. We only stayed one night but the hotel was clean, modern, and the breakfast was decent. It’s geared towards young travellers but it was a great base for exploring.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Samantha Jane

Great property super clean and close to amenities

Family

10/10

Exceptional

15 Jul 2026

Adam

Great wifi. Great laundry. In a sketch area (welcome to naples) but rlly close to the train that you can get anywhere without having to interact with too many ppl

Partner

10/10

Exceptional

08 Jul 2026

Jiakang

I really enjoyed my stay here! The location is great to travel , the train station is just nearby and you can travel the airport bus within about 5-10mins walk. Staff are friendly and helpful, and the room is very clean too

Self

10/10

Exceptional

07 Jul 2026

Nathan

This was the perfect all around experience staying in Naples. Every member of staff were kind and extremely helpful. The restaurant served delicious food at a great price. The included amenities beat any other hotel in the area — laundry, lounge areas, shared kitchen spaces, and more! Great AC during the hot season. Also easily accessible as it is within 5 minutes walk of Napoli station. Only minor critiques — could be cleaner ie. floor was a bit dusty, towels smelled like they had been in storage for a while (definitely clean though). However at no point was I displeased with the quality of the room. I’m sure any discrepancies would be gladly taken care of by the team either way.

Self

10/10

Exceptional

07 Jul 2026

Christopher

Great hotel if you need to be close to the main train station in Naples.

Partner

10/10

Exceptional

05 Jul 2026

Kerry

Very good for a late arrival and staff very helpful unfortunately we were that late all amenities were closed and nothing available for late refreshments xx

Family

10/10

Exceptional

04 Jul 2026

William

Staff was great

Partner

10/10

Exceptional

04 Jul 2026

William

Antonella took great care of us! Location convenient to train station.

Partner

8/10

Excellent

03 Jul 2026

Rishford

Would have been good to have food served throughout the evening

Partner

10/10

Exceptional

01 Jul 2026

Mahdieh

Interesting concept of mixed use of the space for student campus, hotel and workspace.

Self

10/10

Exceptional

25 Jun 2026

Emi

All amazing!

Friends

4/10

Poor

23 Jun 2026

Jose C

Staff was great, hotel is well maintained and clean but Oh God outside felt pretty unsafe even on the daylight imaging at night, that area is not the best if you like to go out walking.

Family_with_children

10/10

Exceptional

22 Jun 2026

Ellen

Great

Partner

6/10

Pleasant

21 Jun 2026

Maria

This hotel is a solid choice if you need a comfortable place for a short stay. I was a bit wary at first when I realized it shares a building with a student residence, but in practice you'd never know — the facilities are modern and the place feels like a proper hotel throughout. Pricing is also very reasonable, and the staff were friendly, young, and kept things refreshingly informal.

That said, there are a few things worth flagging before you book.

The biggest issue is location. It's close to the train station, but it's not a good base for sightseeing. The surrounding area feels unsafe and dirty — even by the standards of the rest of the city — and the streets are in poor enough condition that walking to the station with luggage, despite the short distance, is genuinely difficult. On top of that, you're looking at a 30-minute walk to reach any of the main tourist sites. Factoring in the cost and hassle of getting around, the savings from staying here probably aren't worth it — a slightly pricier, more central hotel would likely be the better trade-off for tourism.

As for the property itself, the room wasn't fully clean — nothing serious, but the floor in particular looked dirty. And while I appreciated the casual, easygoing vibe of the staff, that same informality might not sit well with more safety-conscious travelers: the luggage storage area, for instance, is self-service, meaning anyone can walk in and out with any bag, with no check at all.

Partner

10/10

Exceptional

18 Jun 2026

Sean C

Nice, modern. Quiet. Friendly staff.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Mary

The location was perfect! The hotel was amazing and the staff was very accommodating and friendly, especially Ilaria at the front desk when we checked in, she was so helpful and wonderful! Excellent hotel to stay in if you’re passing through Naples 😊

10/10

Exceptional

14 Jun 2026

Kristy

Great Hostel

Self

10/10

Exceptional

13 Jun 2026

Harsukhraj

Great location near the train station. Very clean hotel.

Partner

10/10

Exceptional

12 Jun 2026

Simon

The staff were great and the building was very nice and clean.

Friends

10/10

Exceptional

10 Jun 2026

Deaundra

Beautiful hotel, very clean, modern decor, and aesthetic. Nice bar. All of the staff were so friendly and welcoming to my boyfriend and me. We were staying in Italy for a couple of days and luckily chose the perfect place. I didn't know how to work the lights at first, but one of the girls up front came up to my room and showed me, with no complaints. Couldn't ask for better service. Staff gave us complimentary drinks and ordered a taxi for us at 4 am for our early flight. Wish we could've stayed for breakfast, but I'm sure that's good too!

Partner

10/10

Exceptional

10 Jun 2026

Frank

The hotel is very well equipped. The rooms are spacious and feature excellent amenities, including mini refrigerators, a hospitality tray with coffee and tea, modern furnishings, and a large, modern TV—well above the average in Italy, where hotel TVs are often much smaller.

The hotel was clean throughout all its areas. The gym is very well equipped, and there is also a games area. The property is used as accommodation for students, which is why it is maintained in excellent condition and includes laundry, drying, and ironing facilities.
The hotel is located no more than five minutes from the bus and train stations, making transportation very convenient.

What I liked the most—and what is very difficult to find in Italy—is the quality of the service. The staff always had a positive attitude, were helpful, and were genuinely willing to assist in a friendly and professional manner.

There are several restaurants and convenience stores nearby. Some of the surrounding streets are a bit dark and dirty, but the hotel itself feels like a building that was brought from somewhere else and placed there—it truly stands out from its surroundings.
100% recommended!

Partner

8/10

Excellent

10 Jun 2026

Byron

The coffee maker in the room had not been LMK

6/10

Pleasant

09 Jun 2026

DERENIK

The water did not go dawn in bathtub

Self

6/10

Pleasant

08 Jun 2026

eduardo

Property and clenliness very good. Location is not the Best. Breakfast is very very simple, you can not ask for fried eggs.

Friends_and_family Friends

6/10

Pleasant

08 Jun 2026

Angelica

Room is a great size, good area to be in. Our only complaint was the AC was broken, made our room miserable and hot. Our room also had an ant problem.

Partner

10/10

Exceptional

05 Jun 2026

Victor

Great place to stay. Wonderful staff and clean rooms. Super close to the train station.

Family

10/10

Exceptional

29 May 2026

Guorong

I have stayed in hostels across more than seven countries, and CX Naples Centrale is by far the best hostel experience I've had.

The staff at the front desk were exceptionally friendly and helpful. They made it easy for me to store my luggage before check-in and after check-out, which was very convenient for sightseeing around Naples.

I was especially impressed by their assistance when my locker lock malfunctioned and I couldn't open it. The staff responded quickly, solved the problem professionally, and made what could have been a stressful situation completely hassle-free.

The facilities were modern, clean, and well-maintained, and the level of customer service truly stood out. I would highly recommend CX Naples Centrale to anyone visiting Naples and would gladly stay here again.

Self

10/10

Exceptional

28 May 2026

Guohao

Best hotel near the train station

Partner

10/10

Exceptional

27 May 2026

Hong

This is an excellent hotel. The front desk staff were very friendly and helpful. We stayed four nights and left the city for Sorrento. On the way back from Sorrento to Rome, we stopped at Naples for visiting Chapel of Sansevero. The hotel was very kind to offer us free luggage storage. We highly appreciate that.
Also the breakfast was great.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Maria

First time to stay in hostel and met 4 wonderful travelers from all over the world and celebrated a birthday too !

10/10

Exceptional

24 May 2026

Claudio

An excellent modern hotel located in a strategic point of the city for traveller using train.

Friends

10/10

Exceptional

22 May 2026

Conor

Everything was cleaned daily, access to many amenities, terrific place to stay.

Self

10/10

Exceptional

19 May 2026

Mark

Hotel is modern and clean

10/10

Exceptional

14 May 2026

Linda

This hotel was bright, clean, and refreshing! We enjoyed the large suite on the 7th floor which was quite roomy and comfortable. The view out the large window area was awesome, as it was of Mt. Vesuvius … such a great place to snap some amazing photos. The location of the hotel was perfect as it was close to the central Train Station, the Bus Terminal, and pick-up spots for our chosen tours. We only had breakfast there on three occasions, but the food and drink items were plentiful and very good.

Partner

6/10

Pleasant

13 May 2026

Sharon

The rooms were heavily scented Even though balcony windows were open had to sleep in bathroom with closed doors The air conditioning stopped from 12:00 to 6 am

10/10

Exceptional

11 May 2026

Gemma Michelle

Perfect location not far from the train station. We used the hotel as a hub for visiting Naples, Pompei and Sorrento.
Hotel was excellent, breakfast was great would highly recommend booking this as there was a lot of choice.
The rooms are spacious, clean and modern.
There is an excellent gym that is has a lot of amenities which was also great for us.
10/10

Partner

10/10

Exceptional

09 May 2026

Taiwhan David

Breakfast selection was very good for italian breakfast with sufficient fresh fruits. Location was absolutely fantastic with easy access to all trains, subways, buses, and taxis as well as major tourist points of interest. Building is relatively new so plenty of outlets. Hotel co-exists with student housing but the two are well separated so absolutely no issues. I would definitely stay here again.

Family

10/10

Exceptional

08 May 2026

Hector

This property is excellent, actually is the best of the best in the area that it’s situated. All amenities and all the staff is amazing 10/10. It’s just steps away from the Napoli CENTRALE Station which is the main reason we chose it. The only negative is the surrounding area in which is located which feels very unsafe, dirty and rundown.

Friends

4/10

Poor

07 May 2026

Andrea

Location was great close to famous restaurant Mimi Alla Ferrovia 10min walk.
Only set back at hotel was an over powering fragrance smell. Front desk very helpful and accommodating let us checkout and hour later. Great breakfast

Family

10/10

Exceptional

03 May 2026

robert

Beautiful hotel excellent staff

Partner

10/10

Exceptional

29 Apr 2026

ENRIQUE

The Hotel was a very well maintained and very clean hotel. If you are looking for a newer more updated Hotel in Naples, This is your place. The staff was great at check in and they even gave us complimentary drink vouchers for their bar and eatery onsite. I would definitely recommend this Hotel to everyone, the location was also great. Right in the middle of everything. next to the train station and walking distance to the Centro historical of Napoli. Very pleased! Will be back hopefully very soon!

Partner

10/10

Exceptional

28 Apr 2026

Mary

Clean modern building with balcony on top floor. Cafe available and comfortable seating area. Good price.

Partner

10/10

Exceptional

28 Apr 2026

Don

Very clean room. The staff was very helpful. We did not have breakfast.

Partner

2/10

Poor

17 Apr 2026

Maria

It was horrible. Very bad choice.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Greg

Very helpful staff. Convenient next to station

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Christopher

Clean room, great meeting options

8/10

Excellent

11 Apr 2026

Casey

The room was fine and the staff was friendly. It was convenient for our travel needs of visiting places near Naples (e.g., the Amalfi Coast, Pompeii). The rooms are trying a bit too hard to be hip and trendy.The area of Naples the hotel is in was surprisingly dirty, even given the reputation of the city for its trash issue. If I were going to be spending more time in Naples itself, I might find a different neighborhood, even if the hotel itself was nice.

Family

10/10

Exceptional

08 Apr 2026

Cassity

We all had bunkers- it was like having a slumber party and was kind of unique and fun. The best thing about this place is the location next to metro and all the meeting places for excursions. Just a few minutes to walk there. It was awesome this place had laundry and gym. Would recommend if you are just doing excursions from Naples. Not a location that is lively to roam streets though.

Family

10/10

Exceptional

26 Mar 2026

Chunha

새로 지은지 얼마 안되는 깔끔한 호텔입니다. 같은 건물에 도미토리 형식의 호스텔도 있고 일반 호텔도 있습니다. 전 일반 호텔애 묶었고 아주 만족 핬습니다. 중앙역 기차 전철 모두 바로 옆에 있어서 접근성 좋고 전철/기차 이용하기 편리합니다. 주변 지역이 저녁에는 좀 위험할 수 있을것 같은데 저녁에 일찍 들어와서 쉬고 아침 일찍 나가기 아주 좋았습니다. 스태프도 친절하고 다시 머물 의향 100퍼센트 입니다.

Self

10/10

Exceptional

23 Mar 2026

Kathy

Its just a bed

Self

10/10

Exceptional

21 Mar 2026

Carlos

The only bad thing is the waitress mostly all bad attitude when you ask for something .

Partner

10/10

Exceptional

20 Mar 2026

Gregory

Near the Metro and train station

10/10

Exceptional

17 Mar 2026

David

Newer property. Clean and comfortable room. Very friendly staff. Five minutes' walk from the main Naples Central/Garibaldi railway stations, and within reasonable walking distance of the Historic Centre. We'd definitely stay again.

Partner

10/10

Exceptional

24 Feb 2026

Pete

Great in every way.

Self

10/10

Exceptional

22 Feb 2026

Fernando

Wow hotel 5 stars to me!

Self

10/10

Exceptional

22 Feb 2026

Jenifer

Clean and cool room, great amenities and the staff were lovely. Would stay again.

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

Theresa

Room was perfect and felt right at home. Live the balcony and the bed was comfortable

Partner

10/10

Exceptional

17 Jan 2026

Lee

Great room, great location, great facilities, excellent value for money

Leisure Partner

10/10

Exceptional

17 Jan 2026

Damian

We had a lovely stay. Room was excellent, it was a pity the weather was not so great so we did not use the balcony. Staff were friendly and helpful. Hotel is very close to the train station. Bar is nice.

Partner

10/10

Exceptional

07 Jan 2026

Papa Ibrahima

.

8/10

Excellent

03 Jan 2026

Brian

Room was huge with a great view from the balcony.

Leisure Family

10/10

Exceptional

09 Dec 2025

Eangelica

Fantastic staff and design layout and wonderful Campus mix with CoWorking and Design Thinking layout!

Business_and_leisure Self

6/10

Pleasant

06 Dec 2025

Megan

It was sufficient. Ask for a bottom bunk unless you're young and lithe. You will have to make the bed yourself out of the provided bedding. Good view of Vesuvius. Two bathrooms in the room with showers in each. Shampoo provided in the dispenser. Bunks have curtains which do.not.cover the full length, lights, and power outlets. Lockers adjacent to the room, you need to provide your own lock.

The location is excellent, very close to the central train station, shopping, and food.

Luggage storage was great and convenient.

I can't speak to the other listed amenities, as they weren't available. I was told the day room was closed. The office space looked like it was still being renovated and had no desks or furniture. There was no kitchen available, no lounge, no game room. I did see the gym in the basement.

The hostel appears to be an addition to student housing or dorms. The setup appears to be geared to them rather than the hostel guests.

I would stay again, due to the convenient location and cheap cost; however, I would look for other options first. This would not be my first pick again.

Leisure Self

10/10

Exceptional

02 Dec 2025

Jiajia

It’s very clean, spacious, and modern design

Leisure Self

10/10

Exceptional

10 Nov 2025

Jared

Great place for a family with children

Leisure Family

10/10

Exceptional

27 Oct 2025

Kathy

We were blown away at the service this hotel provided! The staff was amazing from front desk, food/breakfast area, cleaning crew to getting help with where to go and how to get there!!!! Do wish the bar was open......or at least opens in the future. Room clean and sufficient for our stay!

Partner

8/10

Excellent

25 Oct 2025

Cesar

.

Leisure Family

10/10

Exceptional

24 Oct 2025

Sarah

Great city hotel

We stayed here for 7 nights and it was perfect for what we needed. Everything was clean, staff were really friendly and really helpful. The location was excellent as literally a 5 minute walk to main train station. The surrounding area was abusy one but really good noise reduction ince in the room.

Partner

8/10

Excellent

19 Oct 2025

Bryce

NO TV. Except for slamming doors and a maze to get to room, this hotel was pretty nice. Buffet breakfast was a disappointment as it wasn't ready at 6:30.
The staff were excellent and eager to assist.

Self