Civico 364

10/10

Exceptional

17 Jun 2025

Joseph

Excellent room. Close to airport ... but I would not recommend walking...as its quite a hike if you have baggage.

Leisure Partner

6/10

Pleasant

24 Aug 2024

Christopher

Property gave the impression there would be a nice breakfast spread through the webpage advertisements and staff wording upon arrival however when i went for breakfast there was merely a couple pieces of plastic wrapped sliced bread slices and a couple of croissants. Norhing more. The room was very clean, upgraded features in common space and room. Complete contrast to the outside of building

Leisure Self

10/10

Exceptional

08 Jun 2024

Serge

We were staying for one night on June 6, 2024. Great advantage of this location is close proximity to airport. For those who have early flight it's a good place to stay.
The owner is very friendly and helpful, she was in a constant contact with us, called taxi very early in the morning. It's nice not to have any anxiety about city traffic and after short ride arrive for your flight in timely manner.
Place is clean, well equipped and has breathtaking view of city and sea from the balcony.

Leisure Family

4/10

Poor

04 Jun 2024

Christina

The property was clean but missing shampoo and body wash, and we had a very poor experience with the staff. The location is close to the airport, but because it is so close to the airport, it was a bit difficult and expensive to get taxis to and from the property.

Someone came to meet us at check in, checked passports and keys, and promptly left.

Later that evening, we asked the staff about taxi services and instead got many aggressive messages asking us to pay the tourist tax. After 3 whatsapp messages in 20 minutes during dinner time, the staff then called me. If this tax was so very important, why didn't the staff collect this at check in time instead of rushing out the door?

We then got asked to send a bank transfer for only 6 euros even though they had previously said cash was fine. The staff threatened us 2 times that if they did not receive the payment, they would report it. Although the property was mostly fine (except for the missing soaps), this customer experience left a bitter end to our stay.

Leisure Friends

2/10

Poor

07 Apr 2024

francois

Avoid this place !

Terrible sketchy, noisy and dirty neighborhood. The building is run down and not maintained.

Friends_and_family Friends

2/10

Poor

26 Oct 2023

James

Rude staff noisy room chairs scraping tvs on some idiot sweeping the floor at 3 am and then the planes flying over. Quite possibly the worst nights sleep.

Business Self

10/10

Exceptional

17 Oct 2023

Robert

Great Place! On the the Mediterranean Sea! What a view and staff to match! Thanks for a great vacation!

Business_and_leisure

2/10

Poor

16 Oct 2023

Martha

AVOID AT ALL COSTS! This is not a hotel or even qualifies as a B&B really. It’s someone’s apartment in a super dirty and sketchy building that has been divided up into guest rooms. The front door has shattered, broken glass and was so dirty you could not see through it. There was a board holding it together and a “for rent” sign. We thought we were in the wrong place. Stairs to the fourth floor were dirty, smelly, and felt unsafe. There was no one there to greet us, although we gave our time of arrival beforehand as requested and arrived on time. There was nowhere to park and no directions on where we might find the advertised parking. Groups of dodgy men were hanging about on the street outside. We felt so unsafe and creeped out that we left and went to another hotel. We messaged the “hotel” Civico to tell them this and received an argumentative response saying the area is bad but the rooms are fine and complained that they were there “waiting for us” (an hour late!). Ultimately we spent €300 on a last-minute hotel by the airport that was clean and secure. Expedia got involved but the hotel refused to provide a refund even though their listing is totally misleading and we never stayed there. Expedia should not be listing this property as it is not a hotel, but a rooming house in a dirty building in a sketchy neighbourhood. Booking on Expedia should assure some basic level of cleanliness, safety, and minimal service like someone being present to check you in.

8/10

Excellent

06 Oct 2023

David

Very nice room.
Breakfast poor not even had milk for the coffee or cornflakes . Then there was only a croissant and a cake which were in a packet not fresh. No juices and coffee was instant.
No restaurants or bars nearby so taxis or a car necessary.

Partner

10/10

Exceptional

01 Oct 2023

Nicolette

Check in was easy and the host was gracious providing water, coffee and breakfast snacks. It’s a beautifully decorated room.

Leisure Family

10/10

Exceptional

30 Sep 2023

LINDA M

No made-to-order hot breakfast as advertised. Extra 20 payable by cash if you don't check in during their preferred hours. The outside is deceiving, beautiful interior. Not too quiet since there is no control of the neighboring apartments. Awesome pizza just down the street that is open late.

Leisure Partner

10/10

Exceptional

12 Jul 2023

Kimberley

Convenient for airport - really nice hosts

6/10

Pleasant

27 Jun 2023

Man Kei

There’s communication barrier with the owner, she speaks only Italian and no word of English. The streets and neighbourhood are quite dirty and dangerous, just be very careful if you’re leaving in the early morning to the airport as we almost got mugged… perhaps consider taking a taxi if you do, there were lots of noises at night (I think kids were having a party) so it was a bit hard to sleep. But the room is clean and spacious, ok for 1 night for an early morning flight from Naples airport

Leisure Partner

2/10

Poor

20 May 2023

Daniel

The staff made us waste so many hours waiting for them to come check us in. We already got the keys from the home owner, but we were forced to wait in the hotel room until the hired staff to come in and officially \"check us in\" also Breakfast was served too late, we didn't want to wait around for them to come with the breakfast so we just left. The area is also very sketchy and not close to anything worth visiting.

Leisure Family

10/10

Exceptional

01 Apr 2023

Julian

Amazing place, amazing host, Tricia is amazing, if you arrive at night or might be better to take a taxi instead walking, everything else amazing

Leisure Partner

4/10

Poor

01 Nov 2022

Uriel

Neighborhood looks terrible.

Partner

6/10

Pleasant

29 Oct 2022

Merton

Not a good location for Napoli airport

Poor location, not close to city center or airport. Cab fare from airport is 25 euros, and walk with luggage makes little sense. Property manager is pleasant helpful but not onsite.

Partner

2/10

Poor

13 Oct 2022

steveruzicka

A total disaster. This is the worse experience in my traveling life. The surrounding is disgusting. The building is just a low end apartment site. The hallway is unsafe with a broken and dismantled front door lock.
The apartment on floor 4 has a tiny reception, some 3 rooms and a minuscule breakfast corner.
While having reserved 2 rooms, only one was available.
We got in a strong verbal shouting. I agreed with the owner (?) to call the police. The lady went into a separate room and started to alert her neighbors with whom I had an additional shouting match.
The owner sent a message to expedia.com, lying that I was drunk (!) and attacked her physically.
I filed a complain with expedia and was offered a credit on this unused room.
I also asked expedia to remove this site from their offering.
There are no sufficient harsh words to describe this scam in a dump place.

10/10

Exceptional

01 Oct 2022

HANNAH H

very clean and located in safe area
2 min walk to bus stop to airport.

Leisure Partner

8/10

Excellent

28 Sep 2022

Peter

The owners were very nice and the location was perfect for our needs. Very comfortable.

Leisure Partner

4/10

Poor

24 Sep 2022

Robert

This is not an actual hotel, but a remodeled apartment. We arrived around midnight and had to pay an addition 20 Euro. There is no indication on the building exterior that this is a hotel. A woman in her nightgown greeted us. No one present in the morning; no real breakfast; no way to call a taxi, etc. Not enough toilet paper and no one to ask for more. Coffee machine, but no coffee. Not recommended for people who don't speak at least some Italian. Elevator needs special attention. I am a seasoned traveler, and this facility is very inconvenient.

Leisure Family

10/10

Exceptional

08 Sep 2022

dean

We didn’t land until very very late pst midnight, the host met us and have us great service. After this in the morning we got a full breakfast laid out in the balcony it was amazing service and would recommend to anybody

Leisure Partner

10/10

Exceptional

21 Jul 2022

Mario

Read review a must

The service was great…. Triscya Was very attentive and on the ball. She was accommodating to my arrival time and even set up a cab to the airport at 4am. Had my laundry service done within hours (at a cost of course)
The cons: in a very shady area not recommended for single women, or couples looking to walk around. Hard to find the location, didn’t really know it was a b&b (breakfest was at an additional cost) 4th floor of an apartment complex (looked very shady form the outside) it’s about 30-60 mins of walking to shopping or d.t Naples. Bring your own shampoo, soaps and bottled water because it’s very limited.
Other than that it’s good for quick stay and close to airport.

Friends_and_family Family

10/10

Exceptional

20 Jul 2022

Christina

We selected Civico 364 based on proximity to the airport for a very early morning flight. It was super convenient and the taxi they arranged arrived promptly. Upon check in we were offered a home cooked lunch or dinner (for an additional fee). We decided on lunch and enjoy a wonderful meal on the balcony - it was the best experience! The room was very clean and comfortable. Just note: the B&B sits on top of a hill so on a super hot day it was quite a trek with our suitcases. After our trek, we noticed a bus goes up the hill so you may want to consider that option.

Leisure Partner

8/10

Excellent

11 Jul 2022

Rhenda

Once you got inside, the place was lovely and comfortable and very clean and modern. It looks rundown from the outside though and the area seemed a bit rough. The staff were very kind and friendly and the host made a delicious pasta dinner, wine and beer etc were also available to purchase. A picture was taken of my passport, which made me a little nervous, not sure if this is standard practice??

Leisure Self

10/10

Exceptional

25 Jun 2022

Ida

It was a good stay for to catch an early flight .

It was a good stay, only the person on the front desk did not speak any English, it was a small problem in communication, otherwise very clean small place, close to the aeroport.

Friends_and_family Friends

8/10

Excellent

21 Jun 2022

Mario

Good condition, very clean, close to airport

Stayed for two nights, close to the airport

Partner

10/10

Exceptional

09 May 2022

Mark

Excellent

This is a very nice place close to the Napoli airport. It is remarkably clean and quiet. The manager was very kind to meet us when we arrived, and to arrange a taxi for early the next morning. The area is almost exclusively residential, so expect to walk a kilometer or further to find a restaurant.

Partner

10/10

Exceptional

28 Aug 2021

Stuart

Very cute and super clean, small room but nice. Well done bathroom with great shower water pressure! Nice and friendly staff helped me find and get up to, (4th floor in apartment bldg, I would have never found without help) once there, air conditioning saved the day and bed was comfortable, they allowed me a late checkout which was very kind of them. I definitely recommend, it’s a great value.

Leisure Self

10/10

Exceptional

04 Jul 2019

tamsin

Exceptional

What an amazing unexpected place. So clean, modern, welcoming and friendly helpful host. A great find. Would highly recommend if you need to be close to the airport.

Partner

4/10

Poor

27 Apr 2026

Yannick

La chambre était propre. MAIS Pas de sac poubelle, pas de gel douche et shampooing . La pomme de douche était cassée, barre de douche ne tenait pas. La télé ne fonctionne pas . Petit déjeuner inclus, faites moi rire 😭. Juste un café et des biscottes. Sans beurre, ni confiture. Ni jus d’orange. Super pour commencer la journée. De plus, non insonorisé, on entend les voisins. Pris par défaut, proximité aéroport.

Partner

8/10

Excellent

09 Oct 2025

Karin

Good location, nice room

Good location, only 20-25 minutes walk to the airport.
Very nice room with a balkony, very nice bathroom.
Lousy breakfast «included». Bring your own coffee and food.

Partner

10/10

Exceptional

12 Nov 2023

Jessica

Jag var här för att besöka min mamma som hamnade på sjukhus under sin resa till Italien. Tricia var väldigt omtänksam och hjälpte till på de sätt hon kunde.

Friends_and_family Family

10/10

Exceptional

31 Oct 2023

Bo

Fantastisk.

Har i brug for et værelse tæt på Napoli lufthavn så snyd ikke jer selv for denne perle. Efter at være kommet ind i en lidt kedelig bygning via en ståldør og op på 4 sal venter der et ekstraordinært værelse lavet med den flotteste finis vi har set i sydeuropa. Vi boede i det Romantiske værelse med udsigt fra altanen over byen mod havnen. Værten Triscya taler ikke meget engelsk, men med smil, fagter og mobiloversættelse går det nemt. Hun er meget hjælpsom og let til smil. Sig ikke nej hvis hun tilbyder at lave hendes gode Pasta Napoli. Vi vil helt sikkert komme igen hvis vi skal til de kanter.

Friends_and_family Family

6/10

Pleasant

26 Sep 2023

Milton

Suíte impecável, porém, não fica ninguém na recepção, talvez por serem poucas suítes, café , apesar de incluso, praticamente não existiu, apenas uns biscoitinhos, água pra comprar, tb não tinha, sem chance de retorno.

Friends_and_family Family

8/10

Excellent

22 Sep 2023

Julien

Pratique pour l'aéroport

Chambre agréable près de l aéroport. Sinon peu de transport en commun pour aller vers le centre.

Friends_and_family Family

4/10

Poor

22 Aug 2023

Hooshang

Der Unterkunft war Ansicht neu renoviert, aber der Apartment und Umgebung war sehr unsicher.
Die Frau ,die uns Schlüssel gegeben hat, war nicht so freundlichen wie uns erwartet haben, und sie wollte von uns 8€ wegen Reinigung obwohl in Expedia stand dass wir 5€ zahlen müssen.
Aber aufjedenfall werde ich nicht weiter empfehlen.

Leisure Partner

8/10

Excellent

09 Apr 2023

Alain

Tres bon accueil
Chambre très propre et fonctionnelle
Petit dejeuner bien

Partner

10/10

Exceptional

03 Jan 2023

Facundo

Excelente el trato del personal, muy lindo todo.

Leisure Partner

10/10

Exceptional

16 Jun 2022

Johan

Great place near airport, check ins could extend

Great place to stay a night before going to the airport! Under 25min of walking there. The place was clean, even spotless. The room was looked great irl and the bathroom seemed newly renovated and looked very nice.

There was a manual espresso machine, a fridge with milk and juice, and some variations of cookies/wafers and pieces of bread. That was a nice suprise.

The only thing that could be better was check in times: when its that close to the airport it would benefit from having 24/7 check in.

Friends_and_family Friends

10/10

Exceptional

29 Oct 2019

Verified traveler

Belle vue sur la ville, belle restauration des chambres