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Eracle Hotel

Naples · Italy

via san giorgio, 76View location

8.2/10Excellent218 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.4/108.4
Condition8.2/108.2
Location7.0/107.0
Neighborhood6.4/106.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Eracle Hotel

This hotel boasts a prime setting at the heart of the mesmerizing city of Naples. The hotel is located close to a host of attractions in this captivating city.

Steeped in the culture and history of its surroundings, this hotel offers visitors a prime setting from which to explore and experience Naples. The hotel is located close to many links to the public transport network.

The hotel blends effortlessly with its surroundings, tempting visitors into a world where comfort, convenience and history are combined. The guest rooms are tastefully designed, offering a peaceful setting in which to escape the rest of the world.

All rooms come with a 40-inch plasma TV comes with digital channels, and guests can stay connected with free Wi-Fi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, a minibar, and a safe.

Read more about this hotelShow less

Guests will be pleased by the facilities and services that the hotel has to offer. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available 24 hours). Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage.

Located in Volla, Eracle Hotel is connected to a shopping center, within a 10-minute drive of Auchan Mall and Vesuvius National Park. This hotel is 7.9 mi (12.7 km) from Herculaneum and 8.6 mi (13.8 km) from Museo Archeologico Virtuale.

Make yourself at home in one of the 29 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a ferry terminal shuttle.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
    • Airport shuttle fee: EUR 25 per vehicle
    • Crib (infant bed) fee: EUR 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Hospital del Mare 4.3 km / 2.7 mi
Auchan Mall 5.5 km / 3.4 mi
Vesuvius National Park 6 km / 3.7 mi
Mount Vesuvius 6.6 km / 4.1 mi
Piazza Giuseppe Garibaldi 9.8 km / 6.1 mi
Corso Umberto I 9.8 km / 6.1 mi
Porta Capuana 10 km / 6.2 mi
Pietrarsa Railway Museum 10 km / 6.2 mi
Mercato di Porta Nolana 10 km / 6.2 mi
Spaccanapoli 10.3 km / 6.4 mi
Via dei Tribunali 10.5 km / 6.5 mi
Botanical Garden of Naples 10.8 km / 6.7 mi
Gulf of Naples 11 km / 6.8 mi
Naples Cathedral 11 km / 6.8 mi
University of Naples Federico II 11 km / 6.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Number of floors (main building): 2
  • Double rooms: 18
  • Triple rooms: 8
  • Quadruple rooms: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 42 more facilities & services
  • City centre
  • Bus/Train station
  • Airport
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international calls
  • Transfer service
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Private pool
  • Towels and bed linen
  • Café
  • Bar
  • Non-smoking area
  • Smoking area
  • Breakfast room
  • Conference room
  • Projector
  • Photocopier
  • Sun loungers
  • Parasols
  • Solarium
  • Hairdressing salon
  • Breakfast buffet
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 20 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable2 photos

    Eracle Hotel

    Double or Twin STANDARD

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Individually adjustable heating
    • Central heating
    • Bathroom
    • Housekeeping
    • Fireplace
    • Towel menu
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Slippers
    • Desk
    • Toiletries
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Alarm clock
    • 220V power supply
    • Wake-up service

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 25 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable1 photo

    Eracle Hotel

    TRIPLE STANDARD

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Wheelchair-accessible
    • Smoke detector
    • Housekeeping
    • Bathroom
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Slippers
    • Satellite TV
    • Cable TV
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 4 BedroomsFAM.ST
    FAMILY ROOM STANDARDPhoto unavailable2 photos

    Eracle Hotel

    FAMILY ROOM STANDARD

    Room photos

    2 photos

    Room overview

    Smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 4 × Single bed 80-130 width, 2 × Single bed 80-130 width
    Bedrooms
    4
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Desk
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Ironing set
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Eracle Hotel

8.2
Excellent
218 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
7.0 /10
Neighborhood
6.4 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
27 Dec 2023
Hongshi
Very spacious. The down side is the blanket was kind of too thick.
Leisure Family
10/10
Exceptional
11 Apr 2023
Jake

Good hotel if you need somewhere near airport

Rooms were very clean and had everything we needed. The staff were very helpful and friendly. I can't really fault the hotel for the price.
Friends_and_family Family
6/10
Pleasant
15 Oct 2022
David

Nice hotel … poor service

Service was poor . Staff not helpful. However it all made sense when I witnessed the boss lady “screaming” at the staff for 15 mins in front of all guests ! I guess that’s why staff looked miserable! Shame cos the hotel is great otherwise. Rooms were very spacious and clean and look like they have been modernised and close to airport!
Lobby smells of smoke as guests smoke by front door .
Friends_and_family Family
8/10
Excellent
15 Jun 2019
Verified traveler
Room was lovely and spacious but a little difficult to find the hotel...
Leisure Partner
8/10
Excellent
25 Sep 2018
C
Check in was a breeze and room is updated and clean.
6/10
Pleasant
22 Sep 2018
George

Was an acceptable stay but needs improvements

I was unable to get past the gate to the parking lot to check in as the buzzer on the gate did not appear to be working inside. I was not sure why the check-in girl told me she would have to keep my passport for 10 minutes to do the check-in. I said OKand waited at the counter the process only took 2 minutes and the she returned it. When I got to the room the toilet seat was broken. I went down to the desk and was given the room next door. The changed room was acceptable but the TV remote that I was given by the front desk did not work, so once again I had to return to the front desk to get one that worked. Upon checking out I wanted to have some breakfast/coffee and was told at the front desk that the breakfast was on the second floor. My room was on the second floor so had I known it earlier I could have had it before I went down to check out.
2/10
Poor
18 Sep 2018
Matthew

AVOID!!

I have pictures that I have taken showing how bad the room is, Hotels.com will not let me send them the pictures after I called them on the phone to complain about the room. It was not clean. The area around the hotel is very dirty. The area is so bad (as told to us by our taxi driver) that the hotel has a large security fence around the outside that stays closed all day long and you need to be buzzed in. Possibly the worst hotel I have ever stayed in. They also market themselves as having airport transportation however they do not, instead they just call you a taxi.
Family
4/10
Poor
17 Sep 2018
Verified traveler
Location of the property was a major let down. Very dangerous part of town. The property had to have a security gate to let guests in so that they are safe. The hallways are very dark and eerie. The bed sheets in the room were slightly dirty and the beds were slightly broken.
8/10
Excellent
13 Sep 2018
Verified traveler

Great hotel

The staff were very friendly and helpful.
Rooms were very clean.
Nice cheap restaurants near by
Partner
10/10
Exceptional
23 Aug 2018
martin
Amazing staff, great accomodation and great value!
4/10
Poor
06 Aug 2018
Aydin
The hotel is far from the city, don't even think about it if you don't have a car. It was not that clean. The safe box was not working and they couldn't fix it.
Partner
6/10
Pleasant
13 Jun 2018
Verified traveler

Near hotel

Clean, comfortable room 15 min from airport. No information in room about facilities or local amenities. Gated facility requiring buzzer entry. Can walk to restaurants. Run down part of town, rubbish everywhere, all properties gated.
10/10
Exceptional
04 Jun 2018
Michel

Good deal

Pretty good hotel for the price we paid. Would definitely recommend.
Partner
10/10
Exceptional
02 May 2018
Shantanu

New, Clean and Amazing Breakfast

I did not expect much from the hotel when I booked this online. But to my surprise it was really good. It was clean, well maintained and had all necessary amenities. Breakfast here really surprised me with overall variety with ample options. Negative for hard to reach by public transport, but good if you have a car. I have no clue if this was a city policy or not but they did not have AC on. It was centrally controlled for the entire hotel and was off.
Family
2/10
Poor
07 Apr 2018
Celia

Location it is not for tourists

We didin't stay at this Hotel because of location. There is nothing near by, no public transportation.
Family
6/10
Pleasant
27 Mar 2018
Sarah

Hotel is fine, but location is generally not good

This hotel was reasonably close to the airport and they can arrange for a cab, but the cab is expensive because it is outside Naples in Volla. You need to know this, because they have a 18 euro surcharge on cabs outside of Naples. Front desk staff were marginally helpful and polite. There was no effort to assist with breakfast of any kind --we had flights that left early and needed taxi at 6 am--they would not provide coffee or any support for this--I asked the night before but were not at all accommodating.
10/10
Exceptional
24 Nov 2017
Ade

Fantastic experience in Naples

The room size, cleanliness and hotel staff customer service were fantastic.
10/10
Exceptional
23 Sep 2017
Bali
Just a great experience, all staff extremely helpful, day and night.
8/10
Excellent
20 Aug 2017
Theresa

Car, kettle and coffee!

Don't come to the hotel Eracle without a car, a kettle or coffee.
The nearest, cafe/restaurant or shop is quite a Walk. There's a mini bar but no kettle or tea making facilities. Parking is FREE. Garden roof has no foliage .'Good price!
4/10
Poor
02 Jul 2017
ANGELA M

Good looking but very underwhelming; falling apart

We booked this hotel to just stay the night in Napoli as our flight got in very late. It was only accessible by expensive taxi, and the neighbourhood is shocking. I definitely wouldn't have walked around looking for food etc. The room and hotel initially looked quite nice - however on closer look many things were broken. The door handle of our room pulled off, there was this random beeping that we struggled to turn off, and worst of all the shower did not drain!!! One likes to have a shower but not flood the bathroom at the same time! The only redeeming factor was the pleasant breakfast - we had good coffee and tea and there were quite a few options for food. I think this hotel was a good idea but there is absolutely NO upkeep at all - it's sort of falling apart. Another redeeming factor was the willingness of staff to organise cabs for us. I wish we had just rented the car from the night before - would have saved a lot of hassle. I'm also sure someone was checking in with a [paid for woman] when we were checking in late at night - says a bit about the area.
Partner
8/10
Excellent
16 Jun 2017
Verified traveler

Good value if just looking for a sleepover.

Hôtel is in a sort of industrial park area but not far from a downtown with restaurants and services
Family
6/10
Pleasant
19 Apr 2017
Sarah
The staff are great although at times difficult to communicate due to language barrier but they try to help as much as they can. The room is clean but the hallways lighting is TOO dark. The pool although not in use is filthy not a good sight to see if that is what you see outside your window. From our window you can see Mt Vesuvius but also abandoned construction buildings as well. The location is quiet but far from everything else.
10/10
Exceptional
30 Oct 2016
Bryan

Everything you need for your stay.

The hotel is clean and has many facilities. The staff on reception were very helpful, as well as the cleaners and breakfast room ladies. The rooms are spacious and well furnished. We did not have a car for our stay, so getting to the hotel required a 15min walk from Mandonelle Station. If you are taking the train from Naples central station, its a 10 minute journey and costs just 1.20 Euro per person. Plan your travel times as the trains stop running to Mandonelle early evening.
If you prefer speak to the hotel reception, they can easily orgainise private hire of a shuttle car/bus to many locations in the area.
The hotel is clearly aimed at the business sector, but be suitable for any family.
6/10
Pleasant
21 Sep 2016
DMC

Naples is scary

The hotel had a gated parking area so that was nice because the neighborhood was rough. There were trash heaps just outside the gate. Out the window of the hotel is could see what was a pool, but now just had a little green scum water and bags of trash in it. The room was fine. The bed was very hard. Not a good choice on my part but was inexpensive.
10/10
Exceptional
15 Sep 2016
Anett
Modern, and clean hotel.
Family
6/10
Pleasant
11 Sep 2016
Verified traveler

In the middle of nowhere.

This hotel is definitely not near the airport as the description suggests. The taxi drivers charge double the rate to take you there. Hotel was ok, but smelled of smoke. It is decent if you are looking for a basic hotel
6/10
Pleasant
29 Aug 2016
sarah

Hotel on outskirts of Naples

We stayed overnight after dropping hire car off and awaiting for early morning flight. Hotel was 15mins taxi ride from the airport which cost €40 !!!!!! Room was large and very clean, no hot drink making facilities but a mini fridge with cold drinks which were resonably priced. Large bathroom with luxury towels, very comfortable beds. Hotel reception staff were very helpful and spoke good English. The downside to this hotel was there was no restaurant due the hotel being on holiday, the price included breakfast however as we were flying early and needed to leave at 4am, the cook didn't arrive till 6.30am so we went without breakfast. The reception informed us that the swimming pool was not open due to hotel being on holiday. We had a walk around the hotel and found the pool certainly hadn't been used for a long time, with brown green water and tiles around missing !!!!!! The surrounding area was very run down and a lot of building work going on. We had to walk through which felt rather unsafe in the dark, to go to a restaurant which the reception staff recommended and even phoned for us to check was open. When returning to the hotel the gates were locked and we had to buzz to get in. The hotel arranged a pre booked taxi got our journey to the airport which arrived on time and only cost €20 Euro. All in all the surrounding area let this hotel down, as the hotel was on holiday no facilities available which also let it down, room and staff were the best part.
6/10
Pleasant
16 Aug 2016
YI-CHUN

Need improvement for cleanliness

Lots of hairs in the bathroom and bedroom when we arrived. There is also hair on the bed. However, they helped us clean the room while we were out for dinner. Although the Services is good, there is definitely room for improvement of cleanliness.
Family
2/10
Poor
06 Aug 2016
Al

Hotel in the midfle of nowhere

Expeda shows this hotel in the list of hotels near Naples airport, Not even remotly correct.
Not to mention that town where hotel is, has no ATM, explanation was that it is too dangerous.
4/10
Poor
30 Jul 2016
soltec

Location

Hard to find and is not close to airport.
Definitely, not a 4 star hotel. 2 or 2.5 at best.
Towels looked old and room needs renovation. Not very clean. Would not recommend at all.
8/10
Excellent
24 Jul 2016
sandy

Very accomandating

Hotel was nice and affordable. Any concerns we had were resolved quickly.
8/10
Excellent
10 Jul 2016
zeebo
Nice hotel. The room was missing a refrigerator. To use the pool/spa was an extra charge. Didn't see it. No restaurant, but they recommended a nice Italian restaurant just a short distance away. For the price,it was a great place for a night
10/10
Exceptional
02 Jun 2016
Verified traveler

Friendly

Was further from the airport than expected. Staff was excellent.
8/10
Excellent
22 Apr 2016
Verified traveler
Bed and pillow are hard.
Partner
10/10
Exceptional
18 Apr 2016
Verified traveler

Very friendly staff and clean, modern hotel

The staff were helpful, friendly and the breakfast buffet was wonderful
4/10
Poor
07 Mar 2016
SK

Satisfactory hotel

Comfortable, clean rooms. Continental breakfast nice. Views poor, next door to gym late night music.
Staff friendly, bad location. But Naples in general would not recommend!
6/10
Pleasant
11 Jan 2016
Verified traveler
Staff is unhelpful when we try to book cabs. They collude with taxi drivers and double charged us for taxis three times(35 euros) before one honest taxi driver charged us 15 euros and we realized we were being cheated.
The hotel staff also told us 35 euros was the right price making me wonder what % is their cut from the overcharged taxis they book for us. Shuttle service of the hotel is never available either. Untrustworthy behavior of staff very disappointing.
8/10
Excellent
17 Nov 2015
Dandara

Nice and clean hotel close to the airport

We only stayed for one night but the room was comfy, clean and the staff very nice. Also the Breakfast gave us a good jump start.
8/10
Excellent
05 Nov 2015
Verified traveler

Excellent hotel

Alessandra the girl working in the restaurant is fantastic, she cares so much and will go the extra mile to give the best service ever. The best capuchino in Italy.
Family
6/10
Pleasant
23 Oct 2015
Verified traveler

It was really really far from Naples Airport

but it was a nice room and service was great. (Too far away for us, though!)

The front Desk man recommended a great restaurant nearby. It was far away from most things, though, and the desk clerk set up our taxi for 4:30 AM and it said it was a $20 Euro ride but the Taxi charged us $40 Euro due to the \"time\" of the morning? This was a disappointment.
8/10
Excellent
19 Sep 2015
Neta

OK

The hotel was OK. the rooms were big, mostly clean and comfortable.
there were 2 problems -
the neighborhood: the way to the hotel was very spooky;
the smell in the public areas was very bad.
Family
6/10
Pleasant
15 Sep 2015
Katie

Nice hotel, not so great location

We had plenty of trouble with confusing/shady Naples taxi situations before arriving at Hotel Eracle so I called to see if they could send a car or taxi to pick us up from the port to check in. Unfortunately the front desk didn't speak enough English to understand what I wanted. Ok, I'm in Italy. That's not a requirement, but any non-Italian speakers should be aware that you may have issues communicating. There is a minibar in the room with no price list and no other info about opening hours or how to find the other facilities on the property. When we went down around 8pm to get food at the advertised pub, we were informed it was closed already and we needed to go \"outside\" to the restaurant. That meant struggling to figure out how to get out of the gated parking lot (not obvious in the least) and then starting to make the 1km+ trek through an abandoned and not very well-lit area with an occasional car driving past. We felt uncomfortable and unsafe and decided to head back without eating. Wifi connectvity was painfully unreliable and the water would change temperature during the shower from cold to scalding hot. ALL of that said, they do provide a basic breakfast, arranged a ride to the airport for us and the rooms are very nice, clean and comfortable otherwise. If you have a car with you or are planning to taxi in and out of central Naples (and brave the drivers' nonsense, this might be an economical and ok choice for you.
6/10
Pleasant
27 Aug 2015
marjan

Nice hotel in a weird location, 20 minutes to airp

If you don't mind that the hotel is pretty much in the middle of nowhere , 20 minutes to airport with no traffic, it is is a nice clean hotel. Reception staff could not communicate in English
10/10
Exceptional
01 Jul 2015
Mila

Great Modern Upscale Hotel

What an amazing find close to Herculaneum Archeological Area! One thing: the hotel is located in some sort of industrial/commercial zone, so having a car is a must. Free secured parking is provided. The hotel staff is super nice, welcoming and multilingual.
A family of four, we were upgraded into a two-room suite with a huge spacious bathroom and a little kitchenette. The room was beautifully decorated in a modern minimalist style, bed was super comfortable, with memory foam mattresses, luxury linens, plush snow-white towels. Sleepers were a nice touch. Variety of toiletries were provided.
Breakfast buffet was great, with cold-cuts, eggs, fresh pastries, tarts and pies, cheeses, freshly squeezed orange juice, yogurts and cereals. Ladies working at a coffee bar were so nice and helpful.
We did not take advantage of fitness facilities or swimming pool.
This hotel offers great value for money - will surely recommend.
Family
8/10
Excellent
01 Jul 2015
Martin

Nice Clean Hotel

Nice, clean hotel. Surrounding area a little dirty, but hotel itself was very clean and room was of ample size and plenty of towels were provided. Buffet style breakfast was very nice. The only down-sides were the air conditioning, which turned off when we left the room, meaning we returned to a very hot & humid room, and the outdoor pool wasn't open, and they wanted 28 Euros for 4 of us to use the tiny pool for 50 minutes in the interconnecting gym.
Family
4/10
Poor
28 Jun 2015
Verified traveler
Hotel staff barely spoke English. There was a sanitation tag on the toilet as if it had been cleaned but the toilet and surrounding floor was full of pubic hair. The bed and pillows were hard and very uncomfortable. The hotel also has a bad location and it was 20 min from the airport when it was advertised as near the airport.
8/10
Excellent
29 Sep 2014
Verified traveler
Not a bad hotel for the money, but hard to find and in an industrial area with nothing around. Room was spacious, but had poor lighting. Bathroom toilet seat was broken and there was no lightbulb in the bathroom fixture by the mirror. OK for a one night stay before departing Naples airport.
10/10
Exceptional
02 Jul 2014
Dan

Lovely new hotel, a little out of the way

Excellent service from staff, lovely new rooms, nice decor. Adjoining a fitness/health centre. No proper restaurant, only a snack/bar area in the swimming pool complex. However, they have a special deal with a couple of local restaurants (eg. Barolo) which was excellent (4-course fixed menu for around €20/person).
10/10
Exceptional
14 Jan 2024
SHARO
Ottimo hotel ,il personale gentile e qualificato
Business_and_leisure Self
10/10
Exceptional
07 Sep 2023
Hectorina

Nice, affordable option for Napoli

It is a good option to stay in a nice and safe area in Napoli. Very affordable, well maintained and nice treatment.
Friends_and_family Family
10/10
Exceptional
07 Oct 2022
daniel

Un excellent hôtel

Un hôtel confortable,propre, un petit déjeuner complet et copieux le tout avec un rapport qualité prix imbattable
Partner
8/10
Excellent
27 Jul 2022
Vincenzo
Einfach, schlicht und völlig ausreichend. Pool gehört nicht mehr zum Hotel und dürfte eigentlich nicht benutzt werden. Pool gehört zum Fitnesszentrum nebenan.
Leisure Family
8/10
Excellent
05 Jan 2022
Verified traveler

Buona

Personale cortese
Self
8/10
Excellent
06 Dec 2021
STEFANO GIUSEPPE
Struttura in buoni condizioni e vicina a Napoli, adatta per soggiorno per famiglie.
Colazione un pò stremanzita.
Friends_and_family Family
8/10
Excellent
04 Dec 2021
Verified traveler

מלון טוב לפני/אחרי טיסה מנאפולי

מלון טוב עם שירות מצויין באזור וולה-נוח מאוד לאחר/חפני טיסה משדה התעופה בנאפולי.
חניה חינם באתר. עלות מונית לשדה כ-35 יורו. ארוחת בוקר איטלקית בסיסית מאוד( מיצים, קפה, עוגיות).
Friends_and_family Family
8/10
Excellent
15 Aug 2019
Verified traveler
Rapport qualité prix. Parking sécurisé. Appartement au calme avec bons équipements. Piscine extérieure payante mais au moins non surpeuplée. Bons petits dejeuners
6/10
Pleasant
02 Apr 2019
Verified traveler
Mi aspettavo qualcosina in piu sia sulla colazione che sulla pulizia
Leisure Family
10/10
Exceptional
10 Feb 2019
Verified traveler
Accogliente, comoda da raggiungere, a pochi minuti dalla città e da luoghi di interesse
Leisure
8/10
Excellent
06 Feb 2019
Verified traveler
Salve a tutti,e stata un esperienza positiva,l'albergo abbastanza gradevole il personale altrettanto soddisfacente,abbiamo chiesto una pizzeria buona,siamo rimasti contentissimi,colazione abbondantissima,insomma hotel consigliato,dimenticavo parcheggio con cancello.
10/10
Exceptional
21 Jan 2019
Verified traveler
Ottima buona colazione e camere pulite.hotel in una buona posizione
10/10
Exceptional
31 Dec 2018
Michela Zanni

Pulizia gentilezza ottima colazione

Tutto molto positivo: confort e pulizia della camera, gentilezza del personale, ottima colazione
Partner
8/10
Excellent
20 Nov 2018
Nicolo
Struttura moderna confortevole anche se non esiste nessuna segnaletica per raggiungerlo
8/10
Excellent
28 Oct 2018
Alvaro

Muito bom

A recepção foi muito boa, o quarto era limpo e com bom café da manhã. Um pouco distante do centro da cidade, mas como estávamos com carro foi muito útil pelo estacionamento.
Family
6/10
Pleasant
26 Oct 2018
Stefan
Zimmer entsprach nicht den Erwartungen. Schimmel im Bad. Nach Herr Dusche war da Bad überflutet wegen Löchern in der Trennwand. In der Dusche kam kaum Wasser an.
Frühstück war gut. Besonders der frische Kaffee der Vorort zubereitet wurde.
Positiv war, das die Zimmer jeden Morgen gereinigt wurden.
6/10
Pleasant
25 Oct 2018
Lia
Local proximo a um cemitério , cafe muito ruim falta de cama de casal.
10/10
Exceptional
22 Oct 2018
frank
everything fine. recomend the place just a little bit outside. 20 minites from center. but i would choose it again for sure
10/10
Exceptional
09 Sep 2018
Verified traveler

Comodissimo

Comodo e pulito ideale
Per appoggiarsi in caso di voli da e per Napoli
10/10
Exceptional
01 Sep 2018
Verified traveler

Comodo

Comodissimo per poter prendere l’aereo da Capodichino
Personal gentile e disponibile, camera spaziosa e pulita
8/10
Excellent
12 Aug 2018
JIYEON

가성비 좋은 공항 근처 숙소

+ 공항 렌터카 반납 장소까지 차로 20분 내외 도착가능. 주차 무료. 저녁에 차고 잠금(안전함). 빠른 체크인 가능.
- 모기가 많음. 자주 이용하지 않는 룸이었는지 화장실 곳곳에 먼지가 쌓여 있었음.
총평 : 차가 있으며+다음날 빠른 공항도착을 원하는 사람에게 추천
Partner
10/10
Exceptional
15 Jun 2018
HUGO GUILLERMO

Muy satisgecho6

Muy buena la experiencia en el hotel.... recomendable
Partner
10/10
Exceptional
10 Jun 2018
Verified traveler
Grande albergo, molto accogliente, davvero pulitissimo con personale qualificato
10/10
Exceptional
07 Jun 2018
Antonio

Ottimo fantastico come sempre

Fantastico come sempre ..... personale top
Partner
10/10
Exceptional
28 May 2018
Antonio

Ottimo hotel come sempre

Come sempre esperienza fantastica
Partner
8/10
Excellent
26 May 2018
Antonio
Hotel di buon livello con ottimo rapporto qualità prezzo. Comoda posizione per chi arriva dall'aeroporto di Capodichino. Parcheggio privato custodito. Bagno con vasca idromassaggio. Buona colazione con ottimo cappuccino e espresso. Personale cortese e efficiente
10/10
Exceptional
26 May 2018
Antonio

Fantastici come sempre

Fantastico soggiorno come sempre ... colazione in camera a++++++++
Partner
8/10
Excellent
13 May 2018
Patricia

Hotel bom, localização não...

O hotel em si é bom, wifi pegava brm no quarto e até fizeram early checkin gratuito. Mas a localização não nos agradou, parecia uma área perigosa e, considerando o transito, ficou muito distante de Nápoles.
Partner
10/10
Exceptional
27 Mar 2018
Mario

Ottimo soggiorno

Buona posizione,pulito e colazione abbondante.
Partner
8/10
Excellent
23 Mar 2018
Iou

Posto piacevole ad un ottimo prezzo

Posto molto molto carino, con un ottimo rapporto qualità prezzo, stanze pulite e parcheggio interno gratuito...
8/10
Excellent
13 Mar 2018
Anastasia

Moderno e pulito

Hotel molto pulito e arredato in modo elegantemente sobrio. Le uniche pecche che ho trovato sono state nel materasso troppo rigido per i miei gusti e nel minibar in camera poco fornito, quasi triste...nel complesso comunque é stato un buon soggiorno, degno di un 4 stelle.
8/10
Excellent
05 Mar 2018
giuseppe

Molto molto carino

Hotel molto carino dotato di tutti i confort ... Parcheggio libero e di notte chiuso , colazione più che soddisfacente , camera calda ed accogliente dotata di tutto ... Promosso è consigliato sicuramente
Partner
8/10
Excellent
13 Feb 2018
Kyung Chae
나폴리 Central 역 까진 약 20분 소요.
호텔서 택시 불러주며(22유로), 공항도 가까운 편.
나폴리 교외에 있지만 공항이나 기차역가긴 괜찮은 위치.
깨끗한 객실. 호텔 푸론트도 친절.
바로 옆 건물에 커피숍이 있어서 편리함.
8/10
Excellent
02 Feb 2018
Pietro

Buona strattura

Buona struttura
Stanze moderne ben arredate e confortevoli
Wi fi pessimo nelle camere
Colazione essenziale
Consigliato se siete in zona
4/10
Poor
27 Jan 2018
liliya

Nn tornerò piu

Nn è la prima volta che soggiorniamo. Delusa il letto scomodo le lenzuola che si toglievano durante la notte e continuo rumore dell’acqua durante che nn ci faceva dormire. Solo la colazione a quanto era buona dolcì vari cm frolle e ricce piccoline. Da nn ritornare assolutamente
Partner
10/10
Exceptional
22 Jan 2018
Maria Giuseppina

Volla!

Molto positiva, personale attento e premuroso, camere pulite.. Buona colazione
Partner
10/10
Exceptional
08 Jan 2018
Verified traveler

Tutto perfetto

Tutto perfetto, pulitissimo e nuovissimo. Il personale molto gentile e discreto. Se torno a Napoli, torno sicuro ad Eracle.
Partner
8/10
Excellent
03 Jan 2018
Salvatore
climatizzatore rumoroso,wifi in camera scarso,
personale cortese,camera pulita dimensioni adeguata a una tripla,colazione buona
Family
8/10
Excellent
30 Dec 2017
Verified traveler

ままです

立地はよくないです。
Family
8/10
Excellent
08 Oct 2017
Daniele

Potenzialità non sfruttate

Bene
10/10
Exceptional
01 Oct 2017
paolo

Pulito ottima colazione camera e bagno spaziosi

Molto pulito, camera con un letto matrimoniale ed un singolo quindi per noi che eravamo in 2 ottimo, bagno con tutto l'occorrente ed anche un buon asciugacapelli che di solito si trova insufficiente
Nel bagno non mancava niente, l'unica cosa è che il saliscendi della vasca non funzionava bene ma ci si può passare su.
8/10
Excellent
03 Sep 2017
Clément

Agréable

Chambre agréable, mais environnement bruyant (chambres voisines).
Partner
10/10
Exceptional
17 Aug 2017
Gaspare

ottimo soggiorno

benissimo, soprattutto per chi ha l'auto e cerca un hotel nuovo, moderno, pulito anche se fuori Napoli ma a 10minuti... poi la colazione sulla Terrazza è incantevole grazie alla Responsabile Lidia
Family
8/10
Excellent
13 Aug 2017
Carlos

Estadia tranquila

O Hotel é bom e os serviços também.
Menos bom o facto de só ter acesso por um portão que está sempre fechado (coisa estranha), seja para entrar ou sair, e por vezes os funcionários não abrem o portão atempadamente.
Family
10/10
Exceptional
09 Aug 2017
ROBERTO

grande accoglienza e professionalità

Grande accoglienza alla reception da parte di Olivia e colleghe, non fatevi problemi a chiedere qualunque informazione saranno in grado di risolvere ogni vostro problema con uno splendido sorriso. Camere perfette e funzionali, colazione tipica napoletana con dolci della casa e non solo. Ottimo e ben custodito parcheggio, posizione baricentrica dell'Hotel per visitare i dintorni di Napoli.
Family
8/10
Excellent
06 Aug 2017
enzo

Buona posizione con l'auto

Una buona posizione per girare con l'auto, comodo il parcheggio. Hotel con un personale gentile, delle camere carine e una colazione buona. Migliorabile la doccia nel bagno che non amo
8/10
Excellent
20 Jul 2017
GJvE

Winkelcentrum om de hoek en met de auto snel weg.

Helaas was het buitenzwembad nog niet operationeel. Sportschool naast het hotel, veel te zien.
10/10
Exceptional
16 Jun 2017
Alexandre Ricardo

Ótimo Hotel!!

Para quem alugou carro, é uma ótima opção. Perto de vários lugares para conhecer, como a costa Amalfitana, Vesúvio, Nápoles e Capri. Os funcionários são ótimos, fomos muito bem recebidos e nos ajudaram em vários aspectos. Nota 10.
4/10
Poor
03 Jun 2017
Verified traveler

Oogt netjes, valt tegen

Hotel ligt op een plaats waar niet veel te doen is. Als je geen vervoer hebt kun je met de taxi naar Naples voor €22,50 per rit. Advies: spreek het bedrag van te voren af. Men probeert elke keer meer te vragen.
Het hotel zag er bij aankomst prima uit. De kamer oogt netjes, maar als je goed kijkt dan lopen de rode mieren over de grond en blijkt er schimmel in de douche te zitten. Op de website staat dat het hotel is voorzien van een zwembad. Dat is niet waar. Je kunt op beperkte tijden gebruik maken van het zwembad in de naastgelegen sportschool €6,- p.p. Het openbare dakterras is voorzien van een douche en vier ligbedjes. De communicatie met de receptie en medewerkster van de ontbijtzaal verliep stroef. Men spreekt amper Engels. Wat communiceren moeizaam maakt.
Kom je hier voor je rust? Dan is het geen geschikte locatie. Zoals aangegeven ligt het hotel naast een sportschool waar savonds laat nog luide muziek hoorbaar is. Tevens beginnen ze naast het hotel elke dag met bouwen vanaf zeven uur in de ochtend. De haan en honden aan de overkant zijn ook erg luid.
Partner
8/10
Excellent
14 May 2017
Verified traveler

Hübsches Hotel in Volla unweit von Neapel.

Freundliches Personal, sehr sauber, unweit von Neapel & Pompeji
4/10
Poor
05 May 2017
Elisabeth

Une publicité mensongère pas de SPA malgré une ann

Un personnel d'accueil efficace et disponible malgré les énormes lacunes de cet hôtel.
Il se trouve dans une zone isolé sans restaurant à proximité (un restaurant à 10 minutes de marche dans un parc d'attraction pour enfants très bruyant et un café au personnel très sympathique à proximité avec une \"restauration rapide\").
La piscine est attenante à l’hôtel mais l'entrée coute 6 euros par personne pour 1 heure et si vous dépassez ce délai la douche et le séchoir à cheveux ne fonctionnent plus!
Des travaux en cours avec dès le réveil un bruit de marteau piqueur insupportable!
Les chambres sont faites à la va vite. Il faut réclamer des verres en plastiques de rechange et des gels douches et il faut aussi réclamer après 5 journées pour avoir des draps changés.
Aucun document dans les chambres : ni répertoire ni indication pour les transports (uniquement à l'accueil) ni suggestions sur les visites ni horaires du seul bus à prendre après une marche de 15 minutes pour se rendre à Naples.
6/10
Pleasant
28 Apr 2017
goofy

Prima hotel\nFasciliteiten minimaal\nzwembad afwezig

Helaas moesten we betalen om te kunnen zwemmen
We mochten maar 45 minuten in het zwembad blijven
Buitenbad was niet te gebruiken

Personeel erg vriendlief
Ontbijt was goed, met aardbeien, verse jus en croissants

Location & surroundings

Eracle Hotel
via san giorgio, 76, Volla, Italy

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Eracle Hotel

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