B&B HOTEL Napoli San Mauro

Italy , Naples
Casalnuovo di Napoli, Via Casarea, 45, 45
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75 reviews shown

10/10

Exceptional

03 Oct 2025

thomas

Lot of opción

Partner

4/10

Poor

02 Oct 2025

Dafna

The staff at the reception desk was unfriendly.
no coffee or tea pot provided in the room.
Every night, a group of teenagers gathered in the parking lot in front of the hotel, causing a significant disturbance that made it impossible to fall asleep until 1-2 AM. The hotel management ignored these noise.
Although breakfast hours were from 7:00 AM to 10:00 AM, by 8:00 AM, there was no food left to eat. A group of tourists who arrived by bus consumed all the available food, and the staff did not bother to restock it. they were preoccupied with arranging tables for lunch.
6. Once the room cleaner failed to clean our room after we had left. No one offered an apology. they sent us a few towels, and the room remained unclean and untidy. Furthermore, the provision of basic amenities was inconsistent: soap and tissue paper were sometimes provided and sometimes not.
7. There is a large parking lot in front of the hotel, but it does not belong to the hotel. We were unaware of this, and no one informed us that there was a separate parking area for hotel guests. The next day, we were scolded for parking there.
• The actual hotel parking lot is extremely difficult to get in or out.
because of a pillar positioned in the middle of the driveway.
Payment was collected two days before our arrival, despite my having made a special arrangement and paying an extra fee to pay upon arrival.
Single Positive Point:
The one positive aspect was the on-demand shuttle serv to the train station and back

Partner

10/10

Exceptional

28 Aug 2025

Luiz Antonio

Great place to stay

4/10

Poor

24 Aug 2025

Liubou

Area around is scary. The hotel isn’t clean enough. The water pressure is very low.. the picture of hotel is different in reality , not 4 star hotel. 2.5 max

Leisure Family

10/10

Exceptional

26 Jul 2025

Justin

The hotel was clean and elegant. Cleaning staff always did a good job. Onsite meal options were nice if limited on time. Pool area was clean and pool was refreshing during the summer heat.

Leisure Family

10/10

Exceptional

22 Sep 2024

Harvinder

Only stayed overnight at this hotel as had a late flight. Good breakfast and friendly and helpful staff.

Leisure Family

8/10

Excellent

27 Jul 2024

Orazio

Decent enough property

Leisure Partner

8/10

Excellent

27 Jul 2024

Orazio

Decent enough property

Leisure Partner

10/10

Exceptional

26 Jul 2024

Magdalena

We just returned home from Italy and we had a fabulous time! Hotel San Mauro is a beautiful hotel in a quiet neighbourhood where you could visit a small bakery, pizza store, restaurant, along with a supermarket, where you could buy alcohol, and any other snacks/drinks for a reasonable price. All within a 5-10 minute walk. The hotel has a great buffet breakfast for the entire family every morning from 7-10 am. It also has a nice swimming pool that was wonderful to go into after our day trips in the hot sun. We only wished that it didn't close at 6 pm. The hotel was about 30 minutes away from down town Naples by bus. The hotel provided a free shuttle to the local Volla bus station any time we needed it. The drivers were wonderful! From Volla station our family did various day trips, such as to Naples, Capri, Sorrento, and Pompeii. Sorrento and Pompeii required a train as well. The staff was very accommodating and very friendly. The taxi to and from the airport was 45 Euros, which was a bit on the expensive side, given that the airport was only 10 minutes away. Overall, we had an amazing experience visiting Italy, while using the hotel as our home base! Thank you to everyone at the hotel 😊

Leisure Family

8/10

Excellent

26 Jun 2024

William

Decent hotel in not so great neighborhood

The hotel was decent. It’s not nearly as nice as it looks in the pictures, but it looks like most of it (except the carpets) has been updated recently enough. There was no coffee in the room. There was a hair dryer. The mattresses and pillows were very thin, but we all slept comfortably anyway. The staff were very helpful. Our room had a nice view of Vesuvius. The neighborhood was not great as far as we could tell.

Friends_and_family Family

10/10

Exceptional

14 Jun 2024

Paul

Enjoyed my time at the hotel.

Leisure Family

8/10

Excellent

16 Apr 2024

scott

The staff were friendly.

Leisure Family

10/10

Exceptional

29 Aug 2023

Mohamed

Great hotel, but the area is not friendly for tourists.

Leisure Family

8/10

Excellent

07 Aug 2023

BAHTIYAR

thank you Hotel San Mauro

8/10

Excellent

12 Jul 2023

Carol

Close to airport. Rude staff. Good if you only need a room to sleep in. Nothing to do near by.

4/10

Poor

13 Jun 2023

Mark

Scenic views

Leisure Partner

6/10

Pleasant

03 Oct 2022

Brenda

The beds were so hard I woke up with back pain.

Leisure Family_with_children

8/10

Excellent

30 Aug 2022

Yashwantkumar

Very good for airport hotel with safe free parking

Leisure Friends

6/10

Pleasant

09 Jul 2022

Kirstin

Not much around the property but had a restaurant and pool. Air conditioning didn’t work very well. Staff was pleasant and helpful.

Leisure Family

8/10

Excellent

16 May 2022

Louise

Lovely but out of the way.

Booked this hotel at very last minute as our booked hotel in Naples was awful. We arrived about 2230 and were met by a very friendly member of staff who efficiently booked us in, organised drinks and showed us to the lovely poolside terrace. He immediately salved our frazzled nerves! After a good night’s sleep we had a
Lovely relaxed day spent by the pool and garden. We were told that the pool was closed when we enquired about towels however when we went for pre-dinner drinks people were using it. Our only disappointment. Meal in restaurant was very good.
It was however out of the way. We had 2 expensive taxis, one from Naples and other to airport.

Partner

10/10

Exceptional

01 Nov 2021

Linda

The staff was wonderful, very helpful, and friendly. They spoke English and were patient when we tried Italian. Would stay there again.

Leisure Family

6/10

Pleasant

27 Aug 2019

Amir

Very weak breakfast and service.
Room was ok.

Family

10/10

Exceptional

31 Jul 2019

Nina

This is a perfect place for a family vacation. Far from Naples downtown, you need a car to go around. Taxi will be very expensive and not worthy. This hotel is near the Vesuvio and Erculano and Pompeii. The staff is very helpful and friendly. Hotel restaurant has delicious food. Pool area is very good and you can have your meals there with your children. There is another pizza restaurant behind the hotel which is also good. Hotel is clean with good size bedroom for a family of two adults and two little kids.

Friends_and_family Family_with_children

6/10

Pleasant

04 Jul 2019

Tania

Decent hotel outside of Naples

Location outside of downtown Naples which we preferred. Breakfast buffet was very good. Room was clean but beds not very comfortable. Staff is friendly.

Family

8/10

Excellent

03 Aug 2018

Patrick

Familyholidays

Very nice hotel with great facilities, underground parking. Staff friendly and helpful. The only drawback is you need you're own transport as it's on the outskirts of Naples.

Family

10/10

Exceptional

01 Apr 2018

Maddalena

Hidden gem!!

Excellent hotel. Very friendly and efficient staff.

Family

10/10

Exceptional

29 Mar 2018

Giovanni

Fantastic

Family

10/10

Exceptional

26 Mar 2018

Rizwan

Amazing !!!!!

One of the best hotel I stayed in
Room was so big

Family

8/10

Excellent

31 Oct 2017

sally

Nice modern hotel

Nice hotel clean good food freindly staff but u need car.we stayed 1 night before the early flight and enjoyed it very much

4/10

Poor

23 Oct 2017

Verified traveler

Don't have enough time to write about all the things that was wrong.

10/10

Exceptional

05 Oct 2017

pearl

Outside of \"airport zone\" so taxi fare is doubled use hotel cab company

8/10

Excellent

18 Sep 2017

REJ

Location

This hotel is in the \"middle of nowhere\" to coin a phrase. Mainly residential, just 2 medioca Pizza Resturants, small store and pharmacy, nothing to see or do locally.
Hotel do privide Free shuttle bus to and from Volla station, 8 minutes ride. We would be lost without this. About Euro 5 return into Garibali Napoli station 4 stops. NOTE: Last train back around 20:11. If you miss this Euro 30 to the hotel. Taxi charge you for there and back!

If you have a car or on the coach party then not such an issue.

8/10

Excellent

31 Aug 2017

Helen

Nice hotel on outskirts of Naples

The hotel itself is a lovely hotel with great rooms and great staff. They are friendly and helpful. The food in their restaurant is reasonably priced and tastes good, same can be said for their breakfast which offers a wide variety of cakes and pastries as well as toast and other savoury items. Their swimming pool is maybe on the small size, but it is nicely maintained and whilst we were there in August it was never overcrowded. The downside is that the hotel is a good 15-20 minutes from the airport so a car is a must unless you opt for a shuttle at an additional cost, but if you are planning on seeing other areas or sightseeing then you definitely need a car to get around. The surrounding area of the hotel isn't the best, but there is a local supermarket within walking distance where you can buy food and drinks and basic items, they are also friendly. Overall I would recommend to friends if they are looking to stay outside of Naples and are happy to hire a car to get around.

8/10

Excellent

10 Jul 2017

Awvillar

Nice and confortable hotel

Easy to reach, free parking, confortable room, and very kind staff

6/10

Pleasant

29 May 2017

Verified traveler

Not really near airport

Booked as hotel near airport (per Expedia) but actually 15 minutes and 25 euro cab fare away. While clean, the rooms smelled very smoky. The staff is very accommodating, helping with transport to airport.

2/10

Poor

19 Nov 2016

Verified traveler

Avoid at all costs

Not only was the room a furnace, this hotel is in an absolutely disgusting and horrible area of Naples. There were teenagers in the parking lot screaming until 230 AM. Just an overall awful experience.

10/10

Exceptional

04 Sep 2016

Harprit

Great hotel with wonderful staff

First of all, as many of the reviewers have commented, there is nothing much near this hotel, so if you do not have a car, this is probably not the hotel for you. However, we hired a car for a 4-5 day stay and thoroughly enjoyed it. The hotel is in a quiet area and the rooms are spacious (we had a family suite with 4 of us and it was just fine). Unlike some of the reviewers, we found the staff to be helpful and very kind. We had a few questions about possible trips and also wanted to print off some documents and the staff were more than willing to help. The underground car park nearest to the hotel can get a little full, but there is a larger attached car park next door which is mostly empty. The airport is 10-15 mins drive away (but it helps to have a sat nav as the route is quite convoluted). Breakfast in the morning was fine and there was a good selection of breads, pastries, juices and some hot food.

We used the hotel as a base to explore Naples, the Amalfi coast, Capri, Pompeii & Herculaneum, so we were out most of the day and didn't use many of the facilities of the hotel such as the pool etc., but the general feel of the hotel was quite modern and well equipped. No real negatives from our stay and would recommend to anyone who doesn't want to stay inside Naples itself and has access to transportation.

Lastly, we had seen some recommendations for the Vesuvio restaurant nearby and so we visited it on our last evening and thoroughly enjoyed our meal!

6/10

Pleasant

29 Jul 2016

Amy

Decent hotel not close to anything

I booked this hotel for its decent nightly rate, and because I thought it was close to the Naples airport. That was my search criteria in Expedia. The hotel lists a \"shuttle\" to the airport on the description, but really it's a taxi company they contract with that will take you for a flat rate of $25. And despite the description saying it's \"near\" the airport, it's still a 15 minute drive by taxi. If I had to do it all over again, I would find a hotel that was closer that offered an actual free lift to the airport. We read later in other reviews that those people who tried to go around the hotel taxi were then charged double the fee.

As far as the hotel itself, it was clean and our room was large. They have lots of amenities (like a pool, tennis courts at the adjacent fitness club, covered patio, etc). It has the overall feel of a corporate hotel which is great if that's the experience you're looking for. Not so much us, but I was willing to go with this for the alleged closeness to the airport. It's in a small town outside of Naples proper with few restaurant options. The front desk staff were friendly and helpful, the waitstaff not so much.

8/10

Excellent

04 Aug 2015

dana

Nice hotel in bad area

Very nice modern and butiful hotel in the middle of no where but it was close to the airport and we had an early flight so it was ok since we arrived in the evening. The hotel is very good and the restaurant was good too+ all the other facilities were enjoyable. Nice stuff.

4/10

Poor

17 May 2015

Linda

Scary location. More suited to locals not tourists

Hotel and room smelled of smokers. Bathroom was clean. Room needed to be vacuumed. Furniture was well worn. Drapes needed to be cleaned. Dinner in the restaurant was typical and OK. Wait staff were pleasant. Breakfast was not very good. They tried to charge for the shuttle to the airport which is a 20 minute drive. The pool area looked very nice.

6/10

Pleasant

03 Sep 2014

Verified traveler

WiFi doesn't work in rooms, only in the lobby. Restaurant on site but food wasn't so good. Not many choices either. Pool was clean and practically empty. Supermarket and cafe near the property.

8/10

Excellent

27 Jul 2014

Verified traveler

Very helpful staff

Single night stay in family room. The staff were going out of their way to be helpful.

10/10

Exceptional

07 Sep 2012

John

Excellent value!

We knew the hotel was located some distance from central Naples so were prepared for having to use taxis as we were not hiring a car. Thanks to other travellers' advice we also knew we should call the hotel on arrival at the airport for them to send a taxi to collect us as this would be cheaper. This worked like a dream and we later found out it was complimentary! Hotel was very quiet during our stay but we made good use of the lovely pool and tennis courts (there is also a new gym and indoor pool next door due to open soon). Breakfast was included which was buffet style, plenty to choose from. We also ate in the restaurant which was very good and not too expensive. Staff were very helpful and friendly. There is a small parade of shops outside which has a mini supermarket. There is nowhere to really walk to near the hotel apart from a great restaurant Vesuvio and a bar, otherwise you have to get a taxi, the nearest train station is about 3km away. Hotel very accommodating with providing transfers into town, taxi costs around 30 euros to get back. Would definitely recommend this hotel particularly if you had your own car.

10/10

Exceptional

03 Sep 2012

Burt JRT

Great Hotel for all - nothing was too much trouble

We, a family of 3, arrived at Naples airport at 2100 in the evening and were picked up from the Airport by transport prior arranged with the Hotel.

On arrival for our 1 night stay, check-in was swift and, after unpacking in our room, we went to the Restaurant at 2225 only to discover that It was due to close at 2230 and so we asked if it was possible to have a snack, We were shown a table, given a Menu and an invitation to order a meal which was freshly prepared, superb and excellent value.

The staff waited until we had finished before preparing the tables for breakfast - nothing was too much trouble.

After a comfortable night, we departed after a complimentary breakfast the following morning to collect our rental car and start our holiday.

Do not be deterred by the area on the journey to the Hotel - you will be pleasantly surprised on arrival.

10/10

Exceptional

31 Aug 2012

Maria

Beautiful Hotel, wrong location if without a car.

Stayed for 3 days at San Mauro Aug 2012. Staff were very helpful and friendly. We were given a fantastic room which was more like a suite. Clean, spacious and comfortable. Swimming pool was fabulous and child friendly. Breakfast was cereal, pastries, croissants a typical Italian breakfast. Cannot fault the hotel just the location. Naples and outskirts are extremely dirty with rubbish left on streets. If you have a car this is an amazing hotel with pompei only 30mins away and almalfi coasts and hour away. Would not recommend if you have no independent means of transport as did not feel comfortable walking around.

Family

8/10

Excellent

11 Jun 2012

TMN Raugravine

As good as their word!

Found us a taxi driver that would come at 4am for us to catch a 6:05am flight. AND he charged exactly what the hotel said he would. Good thing. We were tired of being ripped off by Naples cabbies.

Family

10/10

Exceptional

27 Oct 2011

Angelo

St Mauro Hotel, Casalnuovo Di Napoli, Naples Italy

My 4th or 5th stop, great hotel, spotlessly clean, great rooms, friendly, helpfull staff. One of the best hotels I've ever stopped at anywhere in the world.

8/10

Excellent

09 Mar 2026

saliha

Chambre propre
Parking juste en face de l hôtel par contre le PDJ est à revoir aucun produit de qualité
Le jus d’orange est plutôt de l eau avec un peu d orange les œufs brouillés sont catastrophiques…

Self

10/10

Exceptional

06 Nov 2025

Giosuè

la camera e il personale

Friends_and_family Friends

8/10

Excellent

23 Oct 2025

Luis

El Hotel cumple con lo que dicen , un hotel cerca de Nápoles sin tener que entrar a la ciudad, cerca del aeropuerto y con estacionamiento gratis.
Las habitaciones son amplias y limpias.
La decoración y la calidad de las sábanas y colchas podría mejorar.
El restaurante bueno y bien atendido.
Nosotros nos hospedamos xq salíamos al día siguiente a las 5:00AM así que cumplió con el proposito

Partner

8/10

Excellent

21 Oct 2025

Salvatore Angelo

bella struttura con personale gentile

Partner

10/10

Exceptional

07 Oct 2025

Elisabeth

Stort fint rom, rent, men litt slitt.

Friends_and_family Family

6/10

Pleasant

29 Aug 2025

barbara

Tenia estancia de tres noches. Solo dure 1 noche.
Tenia un motor al lado de la habitacion que hacia ruido constante de 6 de la mañana a 11 de la noche. Imposible descansar

Friends_and_family Family

6/10

Pleasant

06 Aug 2025

Hien

Review Hotel San Mauro.

Ganske fin hotel og pool men interiøret kunne trænge til en opdatering. Store og rene værelser og normal udvalg til morgenmad. Det var også dejlig med gratis og sikker parkering til vores lejebil.
Sød og smilende rengøringspersonale, vi havde kun kontakt med øvrige personale, da vi tjekkede ind og ud.
Beliggenheden var knap så god, hvis vi ikke havde lejebil, så havde vi kedet os. Der er intet at lave i området og meget få restauranter.
Vi følte også lidt utryg ved at gå rundt om aftenen i området.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Erlend

God service

Frokost med godt utvalg.
God service. Vi hadde sent fly på avreisedagen, og fikk kostnadsfritt late check out slik at vi kunne nyte formiddagen ved bassenget før avreise.

Partner

10/10

Exceptional

17 Jun 2025

Malavika

We had a wonderful experience at this hotel. The service was excellent, and the staff was very accommodating. Our room was spacious and was cleaned daily. The hotel also offers ample space for car parking. Despite our late check-in and very early checkout, everything went smoothly, thanks to the 24-hour reception. Breakfast was decent, with a nice selection including croissants and cakes. Although it's about 20 minutes by car from Naples city center, the location offers a very convenient access to the autostrada. We’d definitely stay here again the next time we visit Napoli.

Leisure Partner

8/10

Excellent

02 Jun 2025

cathy

Hôtel qui ne mérite pas les 4 étoiles. fuite dans la salle de bain . Clim qui ne fonctionne pas correctement malgré un changement de chambre une première fois car dans la 1ere chambre ça ne fonctionnait pas du tout. Chambre et salle de bain un peu fatiguées.Elles auraient besoin d'être refaite. Sinon personnel sympathique et petit déjeuner bon. La piscine un point positif

Partner

8/10

Excellent

06 May 2025

Enrico

Ottima per una serata.

Leisure Family

10/10

Exceptional

10 Feb 2025

Giorgio

Bella struttura

La struttura è relativamente recente. Camere spaziose e pulite. Ottimo il servizio. Discreta la proposta del ristorante. Comodo il parcheggio. I dintorni sono terrificanti.

Business

6/10

Pleasant

10 Feb 2025

gaetano

Era un punto di riferimento in zona!

Struttura comoda e pulita, personale gentile e disponibile.
da Migliorare sicuramente la colazione che negli anni è stata ridotta tantissimo in termini di qualità e varietà dei prodotti offerti e non è congrua al rapporto qualità prezzo del soggiorno ( in passato era il suo punto di forza). altra nota negativa il costo della cena ( troppo alto a mio avviso) e soprattutto non ci è stato fornito alcun dettaglio dell'importo che ci è stato addebitato al Check out.

Business

8/10

Excellent

05 Feb 2025

EMANUELE

Hotel buono ma la cena ha dei costi altissimi per la qualità del cibo e per la zona in cui si trova l’hotel

Business

10/10

Exceptional

09 Jan 2025

Mihail

Magnifique il staffa gentile e risponde a tutte le esigenze
A visitare
Vi ricomando

Leisure Family

6/10

Pleasant

08 Jul 2024

Nurcan

Ohne Auto würde ich die Unterkunft nicht buchen, da sehr abgelegen. Am zweiten Tag als wir vom Frühstück zurückgekommen sind stand unsere Zimmertür zur Gänze offen. Die Reinigungsdamen meinten nicht im Zimmer gewesen zu sein. Mir konnte keiner sagen, wie es dazu gekommen ist. Zum Glück hat nichts gefehlt. Der Herr beim Frühstück war leider sehr unfreundlich. Wir wollten als Gruppe zusammensitzen, er war nicht bereit die Tische zusammenzustellen. Das fehlende am Frühstücksbuffet wurde erst nach Aufforderung aufgefüllt, obwohl er mehrmals daran vorbeilief.

Leisure Family_with_children

8/10

Excellent

26 Nov 2023

EMANUELE

Ottima Scelta per una trasferta di lavoro

Business Self

10/10

Exceptional

01 Aug 2023

GIANNI

Sono stato impressionato dalla struttura per l’ordine e per l pulizia. Inoltre cosa molto gradevole è stato la scelta nel menu del ristorante , tutto era buono e cucinato al momento. Un grazie va anche al cameriere Paolo che ci ha consigliato i pasti da consumare. Lo consiglio a tutti, grazie di cuore una bella e piacevole esperienza

Leisure Partner

6/10

Pleasant

12 Apr 2023

valentina

Carino

Personale molto gentile, ho trovato l’hotel in generale carino, struttura molto grande un po’ datata, peccato per l’arredamento vecchio e box doccia rotto , pulizia mediocre per un 4 stelle , colazione buona ma non c’è il servizio bar ma per caffè e cappuccino si usa la macchinetta a cialde.
Per chi come noi che è di passaggio una sola notte di passaggio a Napoli può andare bene.

Friends_and_family Family

8/10

Excellent

08 Jan 2023

Mattia

Gentili e pulito

Leisure Partner

10/10

Exceptional

24 Sep 2022

Roberto

Ottima soluzione vicino Napoli

Ho soggiornato due volte in questo albergo con soddisfazione. Personale gentile e disponibile.

Business

10/10

Exceptional

14 Aug 2022

Davide

Cordialità

Leisure Family

10/10

Exceptional

26 Apr 2022

Sabrina

OTTIMO

Business

8/10

Excellent

26 Apr 2022

Roberto Paolo

Esperienza molto positiva, ottimo servizio e pulizia

Friends_and_family Family

10/10

Exceptional

19 Apr 2022

vito

Ottimo: punteggio 8.5

Posizione comoda per gli spostamenti, colozione continentale ottima, camere ampie, bagni con ampio piano di appoggio .Personale cordiale disponibile e gentilissimo.Comodo il parcheggio interrato.

Friends_and_family Family

10/10

Exceptional

10 Apr 2022

Begüm

İşler iyi, temizlik güzel, kahvaltı ve akşam yemeği çok güzel. Nazik ve kibarlar

Business

8/10

Excellent

24 Jan 2022

luigi

Bueno

Hotel comodo y limpio, desayuno abundante, personal del restaurant amable y atento.

Partner

10/10

Exceptional

04 Jan 2022

Vasile

Siamo stati benissimo ci siamo sentiti coccolati,la struttura è grande ,spazioza e pulitissima sembrava che brillava e poi il personale cordiale disponibile e gentilissimo dal primo all'ultimo e li ringrazio ancora una volta un breve soggiorno ma bellissimo lo consiglio a tutti.

Leisure Family_with_children