Name: Dreams Royal Beach Punta Cana
Address: Avenida Alemania S/N El Cortecito Beach, Punta Cana, 23000, DO

Dreams Royal Beach Punta Cana

Punta Cana · Dominican Republic

Avenida Alemania S/N El Cortecito BeachView location

100 reviews shown

8/10

Excellent

30 Jul 2026

Zana

To start the staff was excellent! They go above and beyond great service! The place is huge so you need to explore to know where the restaurant and everything is at. The beach was beautiful the only downside is that people constantly came up to you to sell things and didn’t let you relax. It was also coral season and the water wasn’t as blue as shown on the pictures which sucked. The drinks are good will get you to where you want to be the food I would say…… 6/10. I feel like they can have more Dominican cuisine that what you go out there for is to experience the culture. The rest of the stuff was dry like the bread and they had donuts etc for breakfast. I was able to get an American breaks fast at the other restaurant. I would say if you’re the chill type this place is for you. If you’re an explorer type you should definitely not book at a resort maybe a place where you can actually explore the island and get the real experience not manfactured. The most fun we had was when we went to the adventure park to the centoe and they gave us Dominican food for lunch which was awesome! Others than that only other complaint the shirts there were expensive found 26 dollars shirts at the centoe and at the resort the shirts was 38 which is crazy. But yeah

10/10

Exceptional

30 Jul 2026

fikir

We would like to express our sincere appreciation to the Dreams Royal Beach Resort team for making our stay so enjoyable.

A special thank you to **Christi** from the Concierge team. She went above and beyond to make us feel welcome from the moment we arrived. She was always checking on us, making sure we had everything we needed, reminding us about activities and services, and greeting us with a warm smile and charming personality. Her kindness, professionalism, and genuine care made our vacation even more memorable.

All of the staff at the resort were friendly, professional, and provided excellent service, and we truly appreciate everyone's hard work. However, Christi's exceptional hospitality stood out and made a lasting impression on us.

Thank you to the entire team for a wonderful experience. We look forward to visiting again!

8/10

Excellent

30 Jul 2026

Jessica

The family resort was nice. Staff were attentive and super friendly. All areas were clean and food was tasty.

10/10

Exceptional

26 Jul 2026

Cody

10/10

Exceptional

16 Jul 2026

Oscar

Excellent property with a beautiful atmosphere and a great overall experience. The only area that could use some improvement is the food. While there was a good variety of options, the quality and flavor could be better. Everything else exceeded expectations—from the friendly and attentive staff to the amenities, cleanliness, and overall condition of the property. The location is beautiful, the grounds are well maintained, and the service made the stay truly enjoyable. I would definitely stay here again and highly recommend this property to anyone looking for a relaxing and memorable getaway.

Family_with_children

8/10

Excellent

16 Jul 2026

Melissa

We had a great stay!

Partner

10/10

Exceptional

15 Jul 2026

Gabriel

Muy buen servicio y buen estado de las instalaciones

Partner

10/10

Exceptional

14 Jul 2026

Adnan

The resort is beautiful, with spacious, clean rooms and a well-maintained beach that is cleaned multiple times throughout the day. The beach is great for swimming, and the food was excellent.

What truly made our stay special was the exceptional service. Everyone went above and beyond to help and ensure we had a great experience. We stayed in the Preferred Club section and were treated wonderfully throughout our visit.

Thank you to the entire team for making our stay so enjoyable and memorable!

Family_with_children

10/10

Exceptional

14 Jul 2026

Luz

Staff , Jeffrey the guy at the seaside Grill was very helpful and friendly.
He invited my family and me to have dinner there, and although we had to wait a bit to get a table because we were a large group, the service was excellent and the food arrived immediately. I would recommend this restaurant a thousand times over for breakfast and dinner.

Family_with_children

10/10

Exceptional

13 Jul 2026

Visar

Probably the friendliest and most competent staff of any Punta Cana visit to date. Great resort, great beach, pools.

Family_with_children

8/10

Excellent

12 Jul 2026

ROLANDO

Was a great rx

10/10

Exceptional

11 Jul 2026

Irma

Gente muy amable

Partner

10/10

Exceptional

09 Jul 2026

Rogerio

Everithing is nice, congrats!

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Julio

Great resort for families (our kids are 10+). It has everything you need to too keep your kids entertained while enjoying your stay. We travel with another family and stayed in the preferred area and the staff was absolutely amazing. Our personal concierge Billy Sano made are stay even more memorable, he took care of reservations, special request and more. Highly recommend if you want to disconnect and have everything taken care for your.
Note: My wife went to the Spa and mentioned that the facilities were a bit dated but overall experienced and attention form the spa was excellent.

Family_with_children

10/10

Exceptional

02 Jul 2026

Tiffany

Such a great place to relax We had a large group and it was amazing and spacious
Loved the main pool

10/10

Exceptional

01 Jul 2026

jose

I love this place, I been coming here for 5 years now and it never disappoints! For the food to the drinks. Well recommended.

Family_with_children

2/10

Poor

01 Jul 2026

Nadder

My room was infested with mold

Family_with_children

10/10

Exceptional

01 Jul 2026

Shannon Michelle

Kids were not allowed to play any fun games in the pool. We killed 4 cockroaches in our room. But everything else was great!!!!!!!

Family_with_children

10/10

Exceptional

29 Jun 2026

Glorivee

Excelente! Comida, entretenimiento, facilidades, el spa divino todo!!

Partner

10/10

Exceptional

26 Jun 2026

rocio

The bar was well stocked and room was clean. The staff was excellent and helpful throughout our stay.

Family_with_children

8/10

Excellent

25 Jun 2026

Marc

Lot is sunscreen as the bottles there cost 34 a bottle. Don’t expect Spanish foods as much. Food is very mid. Drinks are as strong. But otherwise very good time

Partner

8/10

Excellent

23 Jun 2026

Yulay

La comida es buena pero no la varían siempre lo mismo y no me gustó que pensé que servían bebida premium y solo en lugares especicos

Family_with_children

10/10

Exceptional

22 Jun 2026

Babatunde Olakanmi

The nature like layout of the facilities were outstanding. They availability of various restaurants spanning from Mexican, Japanese, French, Italian was an exciting blend and variety to explore.

It was an exceptional experience that me and my family enjoyed very well.

4/10

Poor

21 Jun 2026

Jason Carlos

The pools closed at 6 in the afternoon which sucks. The food was terrible. Besides that decent resort but won’t be going again.

Partner

10/10

Exceptional

20 Jun 2026

Betsy

Excelente

Family

10/10

Exceptional

18 Jun 2026

Chaquitta

The resort was beautiful and the room was really nice. The bathroom was nice and spacious but the toilet had a smell that wouldn't go away.

Friends

10/10

Exceptional

16 Jun 2026

Brian Joseph

Restaurants were very good

Partner

10/10

Exceptional

16 Jun 2026

Alivia

The staff was amazing! From checking in William was helpful, knowledgable, friendly and patient. Special shoutout to one of the best bartenders, Jorge, and his delicious drinks and shots! Also a shoutout to all of the entertainment team for keeping the fun going! Especially Babyface, London, and Erik (Mr. Yummmyyy!!) Very clean, happy, and a fun party or a relaxing environment for whichever you prefer.

Friends

10/10

Exceptional

05 Jun 2026

Paskualina

It is an amazing place. I miss it everyday since coming back. The best service and the people seemed like they wanted to be there. The cocktail were sooo nice and the food was delicious. I wish we lived closer to come back every year.

Family_with_children

10/10

Exceptional

03 Jun 2026

Omar

Todo est excelente solo el bufe vístanse malo

Partner

4/10

Poor

03 Jun 2026

Michell

We checked into Dreams Royal Resort on May 27, 2026, at approximately 2:00 PM. Upon arrival, the front desk informed us that our room was not yet ready and asked us to return at 3:00 PM for our room number and keys. We had two separate reservations—one for my fiancé and me, and another for my daughter.When we returned at 3:00 PM, my daughter’s room was ready, but ours was not. We were initially told to come back in 15 minutes. After waiting, we returned and were informed that there had been a water leak in our assigned room and that another room would need to be located. Thirty minutes later, we were told there had been a mix-up with our reservation and were asked to wait an additional 15 minutes while it was sorted out. Eventually, we were assigned a ground-floor room and were told it was an upgrade. However, when we arrived, the room keys did not work, and the room was located directly next to the pool entrance, making it very noisy. I returned to the front desk and explained that the room was not an upgrade but a downgrade from what we had reserved. After another 10–15 minute wait, we were finally reassigned to a room on the third floor. The room itself was nice, although the shower head was broken. Prior to our wedding on Friday, my fiancé had spoken with the concierge and requested that champagne, chocolate-covered strawberries, and roses be waiting in our room that evening. He was informed that the resort did not provide roses but could arrange for them through an outsi

Family

8/10

Excellent

02 Jun 2026

Tara

The only thing we didn’t like was when you go to the beach the Haitian's were waiting to scam you every day. If they could get them off the beach the experience would have been 100x’s better.

The staff was phenomenal!! The rooms were clean, comfortable and very spacious. We loved this resort and would definitely go back again especially having the knowledge we now have!!

Partner

10/10

Exceptional

30 May 2026

Autumn

Everything was clean and accessible. I loved the access to the beach and the two pool bars with the lazy river. The rooms were large and smelled so good. Loved the mini bar and the options there. The welcome champagne and the food choices. I even played beach games that were held by the resort. 10/10!!

Friends

6/10

Pleasant

29 May 2026

Maryna

The food was average.
Not so much things to do for a 13y old.
The beach was full of seaweed at this time.

Family_with_children

10/10

Exceptional

28 May 2026

Yaritzia

Excelente lugar. Cerca de Bavaro aventure park y el Dorado. Personal amable y comida rica!

Partner

2/10

Poor

26 May 2026

Shannon Patrice

The property looked beautiful from a view. The jacuzzi didn’t work. The pool had a brown stain around it. The food at the buffet was always cold The hibachi restaurant only had beef and chicken and pre-cooked vegetables. There was no shrimp included, but they did serve sushi at the end which I don’t eat so I have no idea how that tasted. They advertise a steakhouse, but it is what it is is a beach grill with hamburgers and hotdog They had a lot of cats lingering around in the food area outside no matter how much ice you put in the drinks they do not get cold. My husband and I both had diarrhea and nausea. Mine lasted for several hours. It lasted for five days.

Partner

8/10

Excellent

24 May 2026

Casey

Friends

4/10

Poor

22 May 2026

Monte

Not impressed . Only spa experience was great and friendly. Restaurants are okey and make sure don’t order steak medium or medium rare because it will be over well done. French restaurant was the only one who had great service and good. It’s a must! Pool towel guy was smart ass. Service in general sucks and they barely say hi around there. Beach was nice . Drinks water down unless u tip them well.

Family_with_children

8/10

Excellent

22 May 2026

Calista Marie

Bellboy was more than 15 minutes late to collect our luggage for checkout and we were late for our transfer. We had to go to checkout ourselves with all of our luggage after we waited 17 minutes. We were part of the Preferred Club so that should not have been a problem. Pools were clean and nice. Food was okay. Buffet didn’t have enough serving utensils every time we were there. Despite me being 23 and the drinking age in DR being 18, I was not given any alcoholic drinks probably 70% of the time. Most bars didn’t even ID but still would not give me alcohol. They would just give me daiquiri mix with no rum without saying anything. The infinity pool bar did ID, but it was very annoying to have to leave the pool and go all the way back to my room to get my ID. I can’t carry an ID in my swimsuit and I don’t want to have to carry a bag around the whole resort. The resort should have wristbands or a better way to identify that occupants are over 18 without having to carry around an ID. Jose was a very good concierge, though.

Family

10/10

Exceptional

21 May 2026

DESHAI

The staff was excellent

10/10

Exceptional

21 May 2026

Alisha

We had a great time here. One of the best resorts we have been too. Food was great, load of options and didn’t have to pre book or wait. We had a private concierge called Junior Chavez who was great a took care of us the whole time we were there, definitely gave it the VIP experience. We would love to go back!

Partner

10/10

Exceptional

15 May 2026

Samantha

The bars were hit or miss with drinks, but always added more alcohol when you asked. Definitely check out the French restaurant and hibachi!

Partner

10/10

Exceptional

14 May 2026

Samantha Estrella

Everything was amazing! Beautiful place, we are waiting to come back soon!!

Family

6/10

Pleasant

11 May 2026

lizett

Some staff members in the preferred dining area were very rude and not polite. Looked miserable to be there. restroom should be updated, weren't as clean and sucked that I didn't have a light up mirror. everything in our room was outdated.

Family_with_children

10/10

Exceptional

11 May 2026

Dione

Clean nice friendly staff

Partner

8/10

Excellent

09 May 2026

Fausto

People very friendly, l really recommend to anyone who would like to go with their family, the food was amazing.

Family_with_children

10/10

Exceptional

08 May 2026

Drew

The best part of our stay was the staff. They were all friendly and willing to help. They would always check if everything was OK. The entertainment team was awesome, having fun activities and keeping energy high for the entire family. Their names were Pokemon, Tarzan, Pikachu, Brownie, DJ Hendy, and Tony Montana.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Nelson

Bar+Staff & Clean Room EXCELLENT!

Partner

10/10

Exceptional

07 May 2026

Fausto

Dreams Royal Beach Punta Cana is an amazing family friendly resort. The staff are incredible and friendly! The entertainers/host have amazing energy and help make the stay fun! The bar selection is okay, I recommend figuring out what your selection of preferred mixes prior to coming here! The facilities are kept clean and room service is fantastic! My only concern is the bridges are slippery, they do have slippery signs up but regardless there should be a change to the flooring there just to prevent falls as I almost slipped as well! Overall, it was a great experience and I would recommend to a friend or family member!

6/10

Pleasant

04 May 2026

Jamey

Close to the beach. Food wasn't very good overall.

Family_with_children

8/10

Excellent

01 May 2026

Jeanna M

We paid for upgraded room, access to a private concierge and expected premium services. Our concierge forgot my wife’s birthday extras and even with me reminding him. We could have had the same service not upgrading our room

Family

6/10

Pleasant

28 Apr 2026

Katherine

Most of the sta

10/10

Exceptional

25 Apr 2026

Jeanine

Spa was ok. I do not like all the sales pitches they try to Kahn you into for the Hyatt Vacation Club

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Yossel

Room was clean and property well kept. Friendly staff and prompt bar service. Food options were ‘hit or miss’, but mostly good, with a fixed menu for kids regardless of the restaurant. Nice to walk between properties through a bridge over a mangrove.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Denise Renee

The Resort was great! The personal concierge was so nice, and convenient to talk to. The Spa was great, and we had plenty of food options.

Family_with_children

10/10

Exceptional

18 Apr 2026

Renea

This resort is absolutely a 10/10! Incredible! There is not a thing I would change. The food, the drinks, the rooms, the service and staff, the grounds, everything was exceptional. We found everything to be extremely clean and well taken care of, the staff was absolutely incredible, kind, friendly and funny. We traveled with 3 young kids 5 and under and they had an absolute blast, the resort is extremely mid and family friendly. We cannot wait to return and couldn’t recommend this resort enough!!

10/10

Exceptional

16 Apr 2026

Eva

Had the best time and will be back and moving forward will look for dream resorts where ever I go

Family

10/10

Exceptional

15 Apr 2026

shakeila

The room was super clean all of the staff was very nice , my first time traveling solo so I was very nervous . Everyone made me feel very safe and welcomed . Only thing I have to say was the WiFi was very spotty even while in my room my calls would drop in certain spots and the food was ehhhh it was a lot of pork choices so I was limited on a lot of things especially in the buffet . Other than that 10s across the board .

Self

10/10

Exceptional

14 Apr 2026

Marcus

Room was great, staff and bar all refreshing.

Partner

8/10

Excellent

14 Apr 2026

PAUL

The bar was great

8/10

Excellent

12 Apr 2026

Charles

The beach is excellent at the resort and it is very easy to entry the ocean. Overall the service provided by all of the staff e.g. entertainment, food & beverage and housekeeping was very good. The selection of restaurants was also very good including the quality and selection of food.

The rooms are very spacious and clean.

Family

2/10

Poor

10 Apr 2026

TALITA R

We stayed here and paid extra for the Preferred Club, expecting better service and an upgraded experience, but it was very disappointing.
Customer service was inconsistent—only a few staff members were helpful. At one point, my young kids were wet and cold at the pool and there were no towels available. After asking multiple employees and waiting, I had to go to the lobby myself to get towels.
Restaurants were overcrowded despite being “exclusive.” We waited about an hour to be seated and another hour for food. Service was slow and inattentive, and at hibachi we were rushed out within 45 minutes. Food was just average.
Beach is beautiful, but no drink service and no real exclusive area for Preferred Club guests (despite what’s advertised).
Entertainment is limited and starts too late for kids (around 9 PM).
Room cleanliness and maintenance were also issues—we had to repeatedly call for housekeeping, and our outdoor tub never worked despite multiple requests.
Overall, we paid a lot expecting a premium experience and did not receive it. The best part of the trip was simply spending time with family—not the resort itself. I would not recommend upgrading to Preferred Club here.

Family_with_children

6/10

Pleasant

09 Apr 2026

Mafil

I wasn't satisfied with the service - it was quite boring overall. The rooms were mot clean , and the service was practically non - existent .

Family_with_children

8/10

Excellent

07 Apr 2026

Dhrupalkumar

Experience was excellent & their service for Preferred Club member is amazing.

Family_with_children

10/10

Exceptional

06 Apr 2026

Marina Estefania Videla

Nos atendieron super bien todos como reyes! El lugar hermoso, el agua hermosa! Lo que no nos gusto es la zona donde esta ubicado, salir del hotel no nos hizo sentir seguros. Pero volvere pronto.

10/10

Exceptional

31 Mar 2026

Marc V

The staff was so nice happy to be there and made the experience amazing. Such great food and such a relaxing vibe, exactly what i needed

10/10

Exceptional

30 Mar 2026

Mallory

Everything about our trip was awesome!! This resort was a 10/10 for kids (we had our 1.5 year old with us) which made it even better.
Yeuny & Robin - BEST beach bartenders! Super helpful and went the extra mile for us
Daily & Raul - best waiters at the Preferred Club Buffet. Had a highchair and our drinks waiting for us each day.
Rosemary - SWEETEST hostess at the Preferred Club Buffet. Remembered our baby by name and was always so happy and helpful.
Roberto - Best golf cart driver!!
Isaac & Carlos & Juan- best bartenders at the Preferred Club lounge

Family_with_children

10/10

Exceptional

25 Mar 2026

Lori Ann

Yes the property was well maintained

Family_with_children

10/10

Exceptional

23 Mar 2026

Justin

The room was amazing. The champagne waiting was very nice. The staff was beyond amazing! There was an accident in my room during the pre wedding evens and the staff was on top of it and took care of everything. Truly phenomenal.

Self

8/10

Excellent

23 Mar 2026

Brian

All good.

10/10

Exceptional

22 Mar 2026

Jasmine

Clean room, friendly and helpful staff, great food

Friends

10/10

Exceptional

19 Mar 2026

Jennifer

Amazing place to stay!! Brownie - the entertainer was awesome!!

Family

6/10

Pleasant

16 Mar 2026

Tyler

Pools were lower temperature than desired as an alternative to the ocean. Some staff were friendly, some were not or were passive. Food quality was mostly poor for the resort price compared to other all-inclusives that we’ve visited. Offsite Excursions were fun and well managed from booking to transport and the excursion itself.

Family_with_children

10/10

Exceptional

15 Mar 2026

Elena

Clean rooms, amazing staff, great resort

Family_with_children

10/10

Exceptional

14 Mar 2026

Jason

Nice

10/10

Exceptional

14 Mar 2026

Linda Susan

Our deluxe king was basic. The beds very comfortable. Jacuzzi tub on terrace. View of coconut trees and some flowers, but faced the service road where the workers travel and many trucks and delivery vehicles. The staff was 50/50 in terms of service. Some obviously enjoyed their work snd others rather indifferent. Everyone works very hard and are efficient.
The food is incredibly great both in the buffet and the specialty restaurants, and you do not have to make a reservation except for Fusion. The entertainment at night in the open area is different every night. I’d highly recommend the Dominican show on Thursday night . They are truly proud of their country and very talented.
Lots of families at this resort and babies. They have many kids’ activities all day and before the shows. I was told 127 kids while there early March .
I’d recommend this place more for the younger set. Wet walkways, narrow paths to navigate the pool area by the beach, long lines at dinner time, rowdy Spring breakers, all made me feel a bit overwhelmed (I’m 75)

Family

10/10

Exceptional

10 Mar 2026

Luke

Great experience all around. Beautiful pools , plants and great restaurants. Beach was great with plenty of things to do. Great entertainment every night along with pool parties and DJ during the day. Minimal kids staying while we were here . If your thinking of staying at secrets next door it is very big and open and for a much older crowd. People 65 plus sleeping and snoring by the pool without the music and pool fun atmosphere. Highly recommend for anyone 18 to 55 years old who like to have fun and interact with others.

Partner

10/10

Exceptional

09 Mar 2026

MARCO

This is a great place

10/10

Exceptional

08 Mar 2026

Bassim

Partner

8/10

Excellent

07 Mar 2026

Matthew

Have been to this property many times over the years and have always enjoyed it. This time the experience was lacking a little bit. They told us on arrival that they were full and that was very obvious (we never received our welcome drink). There was constant empty glasses and litter lying around, they ran out of towels and service was just lacking. It was very disappointing as this is a resort we really love and now might not come back.

Family_with_children

10/10

Exceptional

06 Mar 2026

Belinda

The staff was very accommodating with everything, and always with a smile. The pool activities were always fun and entertaining. The food was great although we are always very happy with the buffets. There is such a selection to choose from. Our concierge Emmanuel Morillo checked on us every day to make sure we were happy as he did last year when we stayed. The beaches were kept clean and, you could take long walks and feel safe. We will definitely be back!

Family

8/10

Excellent

05 Mar 2026

Patrick

The resort is amazing. Food was very good, not great but you will not go hungry. Everything was great EXCEPT for a very high pressure sales pitch to get you to spend 14k on a Hyatt Travelers Club Membership. They offer coupons and a free message and \"take you to breakfast\". After breakfast they \"show you around the rsort\". After being passed off from 1 salesman to the next and multiple package offers later, we were aloud to escape. Without that it wouldve neen 5 stars for sure. Just beware of \"free gifts\" when you arrive. But awesome trip.... would absolutely go back.

Partner

8/10

Excellent

03 Mar 2026

Jennifer

Professional and courteous staff, clean facilities, good entertainment. Food was OK.

Family_with_children

10/10

Exceptional

03 Mar 2026

Rosa

Food wasn’t great but beautiful resort and fun

Self

10/10

Exceptional

26 Feb 2026

Melisa

La abitacion espectacular el personal super me encanto la buena atencion de todos sin excepción de ninguno muy feliz de haber escojido este hotel lo recomiendo muchisimo

8/10

Excellent

23 Feb 2026

Rebekah

Great hospitality and fresh food! Right by the beach!!

Family_with_children

10/10

Exceptional

20 Feb 2026

Nichelle

Everything was great

Family_with_children

10/10

Exceptional

17 Feb 2026

Julie

Amazing

Partner

8/10

Excellent

16 Feb 2026

Sam

Spotless room. The staff was OUTSTANDING and the FRIENDLIEST and most helpful staff we have ever experienced. Hotel grounds and pools stunning.

4/10

Poor

10 Feb 2026

Blayne

The food was lackluster. We couldn’t find anything er enjoyed. And we are non picky eaters.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Blagoje

Everything is maintained and kept clean, even twice a day. Staff is nice and welcoming , u feel like u are at home. Ground and beach is beautiful.
Food in a la carte restaurants is very good . Specially Asian and French. Only thing i would change as many guests are talking about is morning buffet in World Cafe . Its blend and pretty much same food every day, with decent quality and choices

Leisure Family

6/10

Pleasant

02 Feb 2026

Raymond

This is our second time staying at a Dreams resort and while we had a great time, I think the experience at the resort could have been better.
Pros:
Bar staff were friendly, the activities (like aqua fit) were fun and entertaining, the beach area is well maintained and easy to access. The layout of the resort is nice and you can find a pool very close to the rooms. Breakfast had good variety. The lazy river is nice and relaxing.
Cons:
The staff is friendly but some of them act very irritated when you ask them questions (this happened multiple times at different times of the day). Some of them didn’t realize I spoke Spanish and would make snide remarks at my husband and our friends not realizing I could understand them. The food was subpar - everywhere we ate for dinner. Neither the iron nor the blow dryer worked in our room - which was never addressed by the front desk when brought up to their attention. They currently have construction going on so the night club shared by Dreams and Secrets isn’t opened. Tons and tons of vendors approached us multiple times at the beach so it was hard to relax sometimes.

I would say overall- it was a good experience but I’ve had a better experience in Cancun. I hope to comeback to DR to a different resort and hope we can enjoy it more.

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Arianna

The room and staff was good but the room service was horrible
Someone took a bite out of our food then they served us with half eaten food.

10/10

Exceptional

30 Jan 2026

Janet

All great!

8/10

Excellent

27 Jan 2026

Mary

Very clean, friendly helpful staff, nice room and bath, lots of fresh food with plenty of variety.
Beautiful beach with plenty of shade coverage.
However, lounge chairs were uncomfortable; they need cushions!

Leisure Partner

10/10

Exceptional

26 Jan 2026

Becky

Great place to relax!

Leisure Family

10/10

Exceptional

26 Jan 2026

Courtney

This resort truly exceeded our expectations. Candidly, we were a bit hesitant about trying an all‑inclusive for the first time, especially after hearing mixed reviews from others. But after this experience, I would wholeheartedly recommend this resort to all of our family and friends.

Not only was the property absolutely gorgeous, but the staff went above and beyond to make sure we felt completely comfortable and right at home. Everyone we interacted with was kind, patient, and attentive. The grounds were beautifully maintained—perfectly manicured and clean. I was blown away by how luxurious the beach, pools, and rooms felt.

The food and drinks were also great. Every restaurant we tried exceeded our expectations. We had no issues at all with the food, and there were plenty of options each night throughout our six‑night stay.

We didn’t leave the resort once, and honestly, we felt like we could have stayed even longer. There was so much to enjoy that we were perfectly content and relaxed the entire time. I have nothing but wonderful things to say about this resort.

Leisure Family

10/10

Exceptional

22 Jan 2026

Bawi

Every part of the resort is really beautiful and it’s so fun! I love the layout and all the different pools. All the staff have been so friendly and kind. The rooms are clean and have everything you need! There are multiple restaurants to choose from and the food is pretty good! It’s right next to Secrets and you can walk over and explore that areas as well!

Friends_and_family Friends

6/10

Pleasant

22 Jan 2026

Cydney

My room was next to the outdoor stage where they held the daily shows from 7/8pm until 11pm. It was frustrating that I could not relax in my room during that time as music, live performances, karaoke were blasting. The food was mediocre, buffet food was not warm or varied and the restaurants had such long waits it was inconvenient. If you wanted to relax in quiet there was no area by the pool or at the beach that didnt have the activation team or music playing. Depends what you are looking for in your trip. The staff was very kind and friendly, no issue there.

Leisure Self

10/10

Exceptional

21 Jan 2026

Kevin

Excellent stat, staff was super friendly, room was clean, will definitely be staying again

Leisure Partner