Name: Beach Homes Punta Cana
Address: Calle Marcio Maggiolo, 7, Punta Cana, 23000, DO

6/10

Pleasant

28 Feb 2026

Michael J

The room was amazing. Great place. Impossible to get any questions answered, check in was a nightmare, and our room locked at 11 am with half our stuff in the room. Hours passed without assistance. Requests for late checkout went unanswered. Room great, communication terrible, facilty amazing.

Family_with_children

6/10

Pleasant

26 Jan 2026

Vanessa

The apartment is cute, very well decorated, and the staff were very friendly. We had to call for assistance because wifi wasn’t working and the water was coming out very muddy, Carlos were helpful with the wifi password and the security guard explained that the water problem was easily solved by letting it running for a while. It all worked fine. The poll area is great, good for small children. The apartment is very close to the beach but when booking it said our apartment had ocean views and we hadn’t. Overall it was a great experience for a 3 days trip.

Leisure Family

6/10

Pleasant

17 Jan 2026

Enayet

The hose needs attention the door lock are broken cleanness needs more attention some of the shelves are falling down need to fix in general the property is nice and very convenient.

Leisure Friends

10/10

Exceptional

17 Nov 2025

carlos

I love and enjoy the property

Leisure Friends

2/10

Poor

03 Sep 2025

Brenda

thiefs

The steal from you. They were supposed to charge forty six cents for the light usage and i have a charge i am disputing now of forty dollar, liers. I took an image of the light meter before and after i sent to my bank. the room was not ready for an hour after check in time, the washer had someone's clothes in it.

Business

8/10

Excellent

28 Aug 2025

Jason

The condo had plenty of space to accommodate my family of four (2 adults and 2 teens) in its two bedrooms and a sleeper sofa. The property manager greeted us when we arrived to go over what we needed to know about the space, and was very responsive through WhatsApp during our stay whenever questions came up. We were provided with a 5-gallon jug of water necessary for drinking and cooking. The building has a 24-hour security guard outside the building, however the front gate didn't lock. Because we were so close to other rentals, resorts and bars, it did get rather loud some nights from the music being played. The swimming pool was large enough to enjoy a refreshing dip, while not feeling cramped. Our private outdoor space was nice as well. It was a 3-minute walk to the beach (although due to the Sargassum issue in the area we did not enjoy the ocean). We did however have access to a beach club with lounge chairs-Huracan. There was a convenience market about a block away for all of your essentials and snacks. We loved the culinary scene in the neighborhood, and had many memorable meals eating an amazing variety of food. Check out Wowzer Brunch & Restaurant, La Bruja, La Casita De Yeya, L’aceretta and Castaways Bistro. They are all within the neighborhood which was safe and friendly. I'm glad we took a chance and stayed here. It was far from perfect, but we felt part of the community, a nice alternative to the cookie cutter resorts.

Leisure Family_with_children

10/10

Exceptional

07 Aug 2025

Marie

The bed was comfortable the place was clean the communication was great with the representative internet work well, walking distance to the beach Dona’s Paula was a great spot. I had one problem we had to pay for the usage amount of light you use. I believe that was one of the reason i would not stay there again. I leave home to come and pay someone light bill. no way!

Leisure Family_with_children

6/10

Pleasant

07 Aug 2025

xiaoxian

What I love: Jhonny Luis, the Concierge. The communication is excellent after we arrive the next day. And when certain equipment brakes in the property, he will make sure he communicates with the team and get it done son.
What I do not like: The property itself was not maintained well compares what it shows on the picture.
1. Kitchen Faucet Leaking – The faucet is broken: when turned on, water pours out from both the top and bottom at the same time.
2. Water Leaks During Rain – On rainy days, water seeped through the front glass door. We had to use towels to stop the flooding from getting inside.
3. Poor Cleaning Before Check-In – The place was not cleaned properly before our arrival. There was hair in the drawers, stains on the bedsheets that wouldn’t come out, and some kitchen items even had mold on them.
4. Broken Facilities – Many things didn’t work. We had no hot water for the entire week, no working toilet at first, and even the living room had no lightbulbs installed. We had to ask someone to come and fix things during our stay.
5. Expensive Electricity – If you’re sensitive to heat and need air conditioning, be aware that electricity is very expensive.
6.Ant Problem – The kitchen had a serious ant issue, especially around the cooking area. Even after cleaning and storing everything in the fridge, ants kept coming back. We recommend bringing ant traps from home.
7.Far from Stores – The location is very far from any supermarket. Better taxi or rent a car.

Leisure Family

4/10

Poor

25 Jul 2025

Yoana

I usually don’t leave bad reviews but this time was an experience, when we got there, we checked out the place, and found a dead bird in the pool, we tried calling the owner 3-4 times, in different days and didn’t answer what so ever, the power went out on us and once again we tried calling the owner and they didn’t answer, and to end it, one of the showers wasn’t working. overall it was a bad experience.

6/10

Pleasant

24 Jul 2025

Carlos

The utilities payment n lights go out

Leisure Family

2/10

Poor

24 Jul 2025

Ashley

False advertisement it was supposed to be partial ocean view. There was no ocean view at all. The TVs did not work. The door leads outside in the master bedroom would not lock. I reached out to the property. They said they would send someone out they never sent anyone requested for a refund. They denied my refund. The barbecue pit was rusty and dirty. Could not use it. The pool had green water in it. very nasty could not use it.

Leisure Family

2/10

Poor

22 Jul 2025

HOLRITCH

Since the day of Check-in, we have been experiencing issues with the unit. In many occasions, there is either no water at all or low pressure water inside the unit. In many occasions, there is no electricity inside the unit. We spent an entire night without water and when we contact management, nobody responded until the next day. I DO NOT RECOMMEND this place to anyone until the company improves their customer service (communication) skills and get their stuffs together.

Family_with_children

2/10

Poor

30 Jun 2025

Adriana

The property has potencial but no one came to fix a bed that was broken in one room so I was unable to use one of the rooms, the washing machine was filthy and the cleaning lady said was not her job, and the couches dusty, my sister had an allergic reaction, the pool was green and not one person in this property or Expedia took responsibility and gave me a refund at least a partial refund. Expedia cleaned their hands by stating that they have to wait for the owner to respond and the owner dared send me an electricity bill which I hope Expedia will cover since they take no responsibility other than offer 100 points from a value of more than $1,000 booking. This took place the week of June 5th and still nothing is resolved.

Leisure Family_with_children

8/10

Excellent

30 Jun 2025

Amey

2 mins walk from the beach. Nice Apartment.
They charge for electricity separately on top which is a hassle.

Leisure Family

2/10

Poor

18 Jun 2025

Mounika

Once of the worst management

8/10

Excellent

14 Jun 2025

Bethany Thyme

Very close to the beach. Clean and comfortable!

Leisure Family

2/10

Poor

12 Jun 2025

Viviana

This property does have potential, but unfortunately, my family and I had a very stressful and disappointing experience.

Before check-in, I was informed that a deposit would be held, which I was fine with. However, I was repeatedly asked to enter my credit card information into an invoice that showed the full amount—not just the deposit. After going back and forth, we finally agreed I’d handle it in person. In the end, they didn’t charge the deposit, which I appreciated, but the process was far more stressful than it needed to be.

When we arrived, we encountered several issues:
•The patio doors wouldn’t lock
•The mini pool (piscicuzzi) was dirty
•Towels provided were not clean

Communication was inconsistent, and I found myself having to reach out to two different contacts to address these issues. It took days for things to get resolved, and I spent too much of my vacation waiting around for someone to show up.

The worst part was the apartment flooding during the last three days of our stay. I had to mop several times a day just so we could walk without stepping in water. My kids slipped more than once, and we had to elevate all of our belongings to keep them from being damaged overnight. Maintenance came out the first two days, but despite being told a plumber would be sent, no one ever showed up.

To top it off, despite all of this, Expedia has been unable to secure a refund on our behalf. I would not recommend this property based on our experience!

4/10

Poor

04 May 2025

Vivian

The apartment on the first look is nice.
But and it’s a big but here.
They rent it for 5 people but don’t give more than one towel per person and they don’t have dryer. So we had to dry our towels outside and wait before we could use them.
One day the door battery was bad so we were stuck outside our apartment for one hour. And my sister needed to

10/10

Exceptional

04 May 2025

Gregory

Amazing home. Wish we could of stayed more days. The location is fairly new.

Friends_and_family Family

2/10

Poor

28 Apr 2025

Pembe

The appartments are new, however, nothing was working! There was a safe which hadn't been installed and when asked to install, it still wasn’t done properly. The AC isn't cold enough and just doesn’t work properly. There is a rancid smell in the building, which didn't seem to go away during our entire stay. Be careful, as they charge you for electricity use, which was extortionate! The bed frame broke a couple of days in, so we had no use of the bed for the day! The rooms are not cleaned unless you request it for an additional charge. The cutlery was dirty and stained, the small pool on our balcony was also dirty. They took money out of our deposit for a \"stain\" on the bed, claiming it was our fault, which is funny, as we took photos of EVERYTHING before our departure, including the bed and there was no stain! They are scammers, will do anything for money!

There are so many wonderful hotels in the area, I'd advise paying a little extra for peace of mind - this place was not worth the money or hassle. There will be 20 of us going back to DR next year and we were hoping to stay here, but we wouldn’t dare, even if the price was halved!!! Can *Definitely* say we won't ever be booking Beach Homes Punta Cana!!

6/10

Pleasant

12 Apr 2025

Andrea

Nicely kept, secure property in a great location close to the beach and restaurants. We had trouble finding the free beach club and the only instructions we kept getting were \"yes, down on the beach to the right\". We ended up taking pictures to show the office staff, this helped them communicate which one was ours. Once we found it, it was lovely :)

We had a unit with a roof top pool which was not clean/usable on arrival. It took 3 days of daily cleaning/service before the pool was usable. There was very little furniture on the rooftop patio with missing cushions, and no shade of any kind which made it unusable in the afternoon. The partial ocean view was very partial....

Bedrooms were nice and clean, beds very comfortable. We did not need to use a/c much, just kept the curtains drawn during the day when out and left the windows/patio doors open in the evening to enjoy the caribbean breeze. Water pressure was quite finicky, but after a few days of playing with the taps we figured out how to get the showers to stay on- we left a faucet on with a tiny trickle of water and then turned on the shower. If we did not do this, the shower water would stop completely after about 2 minutes and take 5 minutes to come back. Microwave was broken and never got replaced despite multiple asks. Lots of free bottled water. Was it perfect? No, but the staff were friendly, the unit was modern, clean & secure, and hey- its 5 minutes to an amazing beach. What more could you ask for :)

Leisure Family

6/10

Pleasant

09 Apr 2025

Juan Rolando

DO NOT RECOMMEND! Place is not bad but we were not aware that they charge electricity, the depos it 300 and seems like they try the most to keep all of it. They charged us for a dirty stain mattress cover and a duvet that was already liked that when we arrived, half of toilet paper roll is all we got when we got there, there is construcción right next door so it’s loud most of the day! Takes forever for hot water to kick in as well! Place is not bad but who owns or runs this seems money hungry! WOULD NOT RECCOMEND!

Leisure Family

6/10

Pleasant

27 Mar 2025

Andy

The was trying to charge me more services that was already a set price and argued i was accurate

10/10

Exceptional

27 Mar 2025

Gary

The place was absolutely gorgeous with plenty of room for our 3 adults 4 kids family (the 3 bedroom option). The view from the balcony was spectacular. The beach is just a few minutes walk away and there are plenty of stores right by the apt. Our kids also loved the private balcony pool. Just know that you will have to pay for your electricity usage. Comes out of your deposit. Wasn’t bad though. Also Daniel was highly communicative and very helpful. Would absolutely stay here again.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2025

Juan

A Home Away from Home!

Absolutely Perfect Stay I recently had the pleasure of staying at this incredible apartment, and I can confidently say it exceeded all my expectations. From the moment I walked in, I felt right at home. The space is beautifully designed, impeccably clean, and equipped with everything one could possibly need for a comfortable stay.
The location is unbeatable—close to everything yet peaceful enough to relax and unwind. The host went above and beyond to ensure I had a seamless experience, providing excellent recommendations and always being available for any questions.
If you’re looking for a place that combines comfort, style, and top-notch hospitality, this is it. I can’t wait to return

Friends_and_family Friends

10/10

Exceptional

25 Mar 2025

IURII

A nice quiet place with several swimming pools in the heart of tourist area, perfect for families, a plenty of restaurants, shops and grocery stores around, 10 minute walk distance to the sea, security agent present 24/7

Leisure Family

10/10

Exceptional

22 Mar 2025

Rosalie

We loved our stay here. It was literally a few blocks from the beach where they had water activities, beach side dining and more. Locals are very friendly and accommodating. You’re able to book excursions from locals right downstairs. Pick up for most excursions was in front of this property. The property is as seen on the pics but there are areas that are still under construction and the balcony pool is tiny. We thought it was a jacuzzi. Overall I would stay here again.

Leisure Family_with_children

10/10

Exceptional

19 Mar 2025

Nestor Javier

The location is excellent and the apt was fully furnished. The swimming poo was very nice.

Leisure Partner

8/10

Excellent

08 Mar 2025

Angela

We used whats app to communicate & they were very responsive.

Day 1 Transfer info was not clear. We had a different driver then stated & no specific instructions of where they would be or which company used. We found them after 40 mins. Drive went well except they expected payment which we had already paid for. (Use a Taxi it would have been $15 cheaper) Code to room was provided no issues. Condo was as expected. Kitchen had most things except kitchen towels or paper towel & no coffee maker. The safe was not available for renters as stated in the description. We requested a coffee maker & it arrived by 1230pm the next day with old coffee grinds in it.
Day 2 Took Uber to Jumbo for large grocery shop cost $12 CND which was great. Shopped locally afterwards at Ciccolella was awesome.
When we asked about the free beach club mentioned they shared--Beach club was not free & we needed to make a food or drink purchase to access which was fine but the info should have been clear in the description.
Day 3 Requested toiletpaper. They indicated only 1 roll was provided for the 10 days we were there which again was fine but this should have been made clear.
Day 4 Requested water for the next day.
Day 5 No water
Day 6 Water arrived thankfully we had enough.
Day 7 Only 1 POOL was useable.

No contact needed until when I took a photo of hydro meter to pay for electricity on the last day.

Overall good stay. Very walkable. Only complaint nearby construction & the pillows on bed were awful.

Leisure Partner

10/10

Exceptional

03 Mar 2025

Agnieszka

Travelled to Beach Homes Punta Cana with 3 other girls and upon walking into the apartment we were pleasantly surprised how lovely it was! The apartment was nicer in person! The layout was very nice, kitchen had everything we needed for cooking, plenty of space to hang out. It felt like our own little VIP booth. The 3 bedroom apartment with a dip pool was located on the second floor and set back from the road, making it really nice a quiet at night. Fans and AC made the space comfortable at night and during the day we loved having all the sliding doors fully open , opening up the apartment and patio as one big space. One of the doors had a locking issue which was immediately addressed and fixed by the building manager. This was one of the best places I have stayed while traveling to a hot country!

8/10

Excellent

03 Mar 2025

Melanie

This was a newly built condo right in the center of town so you can easily walk to the beach and the small grocery store and restaurants. I felt safe here as there’s a guard tending to the entrance. I also felt safe walking around the town although I never went out after dark. They provide you with a little shampoo, conditioner, body wash, one roll of toilet paper for each bathroom, and they don’t provide more than that so you’ll need to go to the store right down the road for more to, conditioner, and paper towels as they didn’t have any of those. I had a really hard time getting anyone to communicate with me after I booked the place which caused great anxiety. They send you an email the day before you fly out telling you how to get in, but there’s no guidebook or anything like that. You’ll want to sget whattsapp as that’s how you communicate with them once you’re checked in to the place. They get back to you but not always right away. The place was very nice and I’m glad we stayed there vs an all-inclusive, but they really need to do a better job communicating before you arrive so you feel more comfortable.

Leisure Family

10/10

Exceptional

02 Mar 2025

??????

Great apartments, everything is new and very clean, the staff is always happy to help, Alberto was the best, car rental and other issues were resolved very quickly and the prices were lower than in other rental companies. Become his client and you will not regret it.

Business_and_leisure Family

8/10

Excellent

01 Mar 2025

Jennifer

Loved the penthouse and privacy

Leisure Family

8/10

Excellent

26 Feb 2025

Klaus M

Place is clean and safe. There is no ocean view. It takes a 10-15 minute walk to the next public beach, which can be rather crowded. Several decent restaurants close by with prices a tad under US prices. The property management, especially Alberto are great. Punta Cana became somewhat of a tourist trap. If you want to see anything of the DR, you must get a rental car and drive. A mere 20 miles and you are in a different world.

Leisure Family

10/10

Exceptional

24 Feb 2025

Efrain

This was a very nice apartment it came with all amenities washer, kitchen, utensils ac, jacuzzi grill everything was nice.

Leisure Family

8/10

Excellent

22 Feb 2025

Taylor

very closes to the beaches, walkable to everything.

Leisure Family

10/10

Exceptional

17 Feb 2025

Islam J

Clean

Business_and_leisure Self

10/10

Exceptional

13 Feb 2025

Mariia

Good location , clean and new apartment

10/10

Exceptional

11 Feb 2025

Sarah Newaz

It was wonderful staying here

10/10

Exceptional

03 Feb 2025

Augustus

Cute couple getaway!

My husband and I stayed in a 1-bedroom apartment on the first level, pool right outside our patio. Quiet clean place mins from the beach, market and plenty of restaurants. Comes equipped with washer & dryer, cookware & dinnerware. I must say we could have used a coffee pot or tea kettle (the pot they had was no good). Nicely furnished, great air (mainly used @ bedtime). Electric is separate cost at end of stay, we were out most of the stay, so we didn't use much. Weather was great, it did rain at night which cause some flooding (not at the property) which brought a ton of mosquitos so bring some OFF. Daniel was quick to respond, although there wasn't much to contact him about. Oh, the shower drains a bit slow but considering all of the floods in the surrounding area I didn't complain. Overall, for the price I'd definitely stay here again, and I'd bring my family to stay in some of the larger units. Thank you, Daniel!

Partner

10/10

Exceptional

24 Jan 2025

Danny

My stay here was amazing! Location and cleanliness of property was excellent! Walking distance to everything you need. 45 second walk to the beach and restaurants. Completely recommend staying here
Chef Danny G

Business_and_leisure Friends

10/10

Exceptional

05 Jan 2025

Ana

The apartment was clean and staff was incredible helpful and kind. I would have love to see recycling options. Overall this place was well managed, clean and safe. A downside is that when it rains the surrendered areas become flooded and smelly.

Leisure Family_with_children

2/10

Poor

03 Jan 2025

Lev

A Nightmare Stay in Punta Cana – Avoid This Property!

Our vacation in Punta Cana was ruined by the unprofessionalism and incompetence of the property management.

We arrived on December 23rd at 3 AM, after informing the property management days in advance of our late arrival. They provided us with an access code, but it didn’t work. I called and messaged the property manager and even reached out to Expedia’s customer support, but no one responded.

Imagine being stranded in a foreign country, late at night, with two exhausted children. My kids were so tired that they lay down on the floor while I desperately tried to contact someone. The security staff also tried to help by calling the property manager, but it was all in vain. After two hours of frustration and failed attempts, we had no choice but to find a hotel for the night.

The next morning, I finally reached the property manager. He arrived at 9 AM, confirmed the code didn’t work, and offered no apology. Instead, he rudely told us we could leave if we didn’t like the situation. This was the last thing we needed to hear after a sleepless night and such a distressing start to our trip.

The problems didn’t end there:

Internet: There was no internet initially, and even when it was finally set up, it was painfully slow and unreliable.
Facilities: The kitchen exhaust fan was broken, the shower in the master bedroom didn’t drain, and exposed electrical outlets posed a serious safety hazard for children.
Air Conditioning: T

10/10

Exceptional

29 Dec 2024

Angela

The patio was amazing in terms of space and view and a quick hop to the beach, living space was great , as were rooms.

Leisure Family

8/10

Excellent

24 Dec 2024

Wilfredo

I didn’t like the cost of electricity it was a lot then the last few days the jacuzzi didn’t work and the last night a part of the ceiling fell on the jacuzzi

Leisure Friends

6/10

Pleasant

04 Dec 2024

Nataly

Tv would not work. Master room sink did not work, coffe maker didn't work.

Leisure Family_with_children

10/10

Exceptional

30 Nov 2024

Alexander

It was a pleasant stay

Leisure Partner

10/10

Exceptional

30 Sep 2024

Adriana

This place was incredible, had a great time I will definitely return

Leisure Friends

6/10

Pleasant

19 Aug 2024

Verified traveler

Nice but need to improve cleanliness

It was a good stay even though we had an issue with cleanliness of the apartment. The bathrooms were dirty (pee and pubic hair on the toilets), hair on the sheets and a dead bug on the rug in the master bedroom, broken cleaning supplies and no detergents or cleaning crew available to be able to sort it out. I ended up using disinfecting wipes I always bring with me to clean the bathrooms, and the washer/dryer to clean the sheets because they didn’t have anyone to come over and clean until the next day or extra sheets. The small pool on the balcony/terrace had way too much chlorine tablets, had to remove them myself so my kids could enjoy it. Must say that Alberto, the concierge, was very kind and tried to help, so that made our stay a bit easier. Overall it is a nice place to stay, they need to work on the cleaning service. Not a big fan of the area, but the beach is near and for our trip it was fine, we were there for a tournament match close by and only stayed over the weekend.

Friends_and_family Family

8/10

Excellent

19 Aug 2024

JOSE

IT Was Ok as advertised but pictures are different than the reality, is close to the beach, safe place

Friends_and_family Family