Impressive Premium Punta Cana

Dominican Republic , Punta Cana
Bávaro Punta Cana, Avenida Alemania A-B108
Show on Google | Map

50 reviews shown

10/10

Exceptional

30 Jan 2026

Moncerrat

Love the hotel, food and drinks were both amazing.

Partner

8/10

Excellent

30 Nov 2025

Rosanna

Our stay was ok, only issue we had was them not having our room we booked available on checkin. I believe that is due to the fact that they allow people to upgrade when they arrive and don’t prioritize those that have these rooms already booked. So we had to pack up and change to our booked room the next day which was a bit of a hassle.

Leisure Partner

8/10

Excellent

19 Nov 2025

Ergys

Room was clean

Leisure Family

2/10

Poor

25 Oct 2025

Carlos

Old rooms hallways are very dark, beach area very small area

Leisure Family

10/10

Exceptional

29 Sep 2025

Valeriia

It was really amazing vacation.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Odelta Vega

Leisure Partner

10/10

Exceptional

07 Sep 2025

Farkhodzhon

I stayed at Impressive Hotel, and my experience was truly amazing.

Service: The staff were very respectful, always responded quickly and politely. Many of them speak English, which made everything easier.

Food & Drinks: The buffet and snack areas are open for 3–4 hours in the morning, at lunch, and in the evening. Water in the room was free of charge. There are plenty of restaurants and shops available.

Cleanliness & Facilities: Everything was spotless. The bathrooms are new and shining, and the beach is clean and beautiful.

Gratitude: Honestly, I didn’t find any weaknesses; everything was well organized and professional.

Suggestion: If the hotel could offer halal meat, it would be perfect for Muslim guests from Toronto, the US, and around the world. This would bring even more guests and an excellent future for the hotel.

I am very thankful for my stay at Impressive Hotel and highly recommend it.

Leisure

10/10

Exceptional

28 Aug 2025

Martin

The personal butler at the preium level is fantastic, we recommend you work to get Wilbher or Delvis, their absolute best!

Leisure Partner

10/10

Exceptional

27 Aug 2025

Francesca

everything about the resort was amazing , 10/10 experience!

Leisure Family

6/10

Pleasant

21 Aug 2025

Cheyanne Latahua

Food was nasty and trying to be American but failed.

10/10

Exceptional

09 Aug 2025

Julio

It was an amazing experience and would definitely come back

Leisure Partner

8/10

Excellent

29 Jul 2025

elaine

The restaurant at night was good but buffet needs to improve. My room air conditioner stopped working a few times and no mirrors in the my bedroom.

Leisure Family

6/10

Pleasant

27 Jul 2025

Pamela

The property is beautiful however our room did not have good working air conditioning until it was almost time for us to leave so we was there three days with poor working air conditioner and two days with good working air conditioning.

Every day I made my butler aware that the AC was not working we was told there’s no rooms available. We was told all they fixed it however it was not fixed until my husband told them to add freon which was on Thursday. Thursday they added freon and the air conditioner worked wonderfully Thursday and Friday Saturday we departed From the resort.

Overall the resort is great and the entertainment was awesome.

Leisure

2/10

Poor

06 Jul 2025

Alfred

I would like to elaborate on our very unfortunate experience at the property.

Air Conditioning:

The first room we checked into had air conditioning issues where the temp in the room was 80 degrees and did not go lower. After three attempts to fix this in two days, I insisted that we move to another room. The resort made us wait without a room for six hours before we were allowed to use the second room. In the second room, the air conditioner did not function again. Again they attempted three times to fix this second room and we had to insist on another third room. In this case the temperature in the room was over 80 degrees. For three out of 5 nights we could not sleep because of the heat on the room. Finally the third room has sufficient air conditioning.

Restaurants:

It was impossible to make reservations for restaurants on the first night. Restaurants were small and always fully booked. The only other option was the cafeteria where the food was substandard at best. The premium lounge breakfast was the only place we could enjoy a meal. Even with premium accommodation drinks were watered down, wine was the cheapest money could buy, and there was only one beer selection. Nor right for premium guests.

Our assigned butler Lory was great. She tried to help, but I could see management did not care about premium customers. She tried to make things more pleasant, but management prevented her attempts for help.

The beach was riddled with seaweed. Lots more and no space.

Leisure Family

4/10

Poor

26 Mar 2025

Stacy A

Service is mediocre at best, especially at check-in. And don't even think about getting reservations to the restaurants

Leisure Partner

10/10

Exceptional

01 Mar 2025

David

No complaints, excellent resort with great service

Leisure Partner

8/10

Excellent

17 Feb 2025

Bradley

Property very nice shape no eye soars. Building 23 is the best one to be in!

Leisure Partner

10/10

Exceptional

24 Jan 2025

Nikita

Всё было отлично

Leisure Family

6/10

Pleasant

29 Dec 2024

Andrew Michael

From check in to check out, service is poor and slow, staff are generally surly. Hotel sits right on the beach which is great, stretches of the beach to either side of the hotel are not well maintained and there is a lot of trash.

Leisure Self

10/10

Exceptional

07 Dec 2024

Gerald

This is our 4th stay at Impressive Premium. We are impressed with Impressive premium. They even upgraded us to an ocean front villa this time!!

Business_and_leisure Partner

10/10

Exceptional

03 Dec 2024

Manjula

Liked the open space and footpaths to walk around

Leisure Family

10/10

Exceptional

22 Nov 2024

lisa Jane

Fantastic staff ... wonderful resort ...good entertainment...this was our second visit and hope to go back next

Leisure Partner

10/10

Exceptional

21 Nov 2024

Aleena

Highly recommended to book the premium suites. They are more spacious and have an amazing bathroom/shower. Biggest con was the buffet food. There was a lot of options but the food was not flavored the best. Loved that the beach was so close to our suite. Loved the entertainment crew on the resort; they had us lit and apart of every event during our stay. We will be back!

Leisure Friends

4/10

Poor

20 Nov 2024

Craig

2/10

Poor

17 Nov 2024

Eric

I will not be back. There was a dispute about the stupid towel card that I never used. They charged me $30.00 US dollars for a towel card went missing from the room. How ridiculous and cheap can you get. I sure hope you realize that this cost the Impressive resort a customer. Further more the food was bland, restaurants were terrible for example I went to the Tapas restaurant for a dried bun with dried up meat, stale and sweaty cheese and a bowl of pickled onions, this resort should be condemned Yuck! The internet was spotty and we lost power for a few hours. I paid extra to stay in the Premium side, what a joke! As stated before i won't be back and if you enjoy the Dominican stay elsewhere.

Business_and_leisure Friends

10/10

Exceptional

10 Nov 2024

ringo

They have to improve air conditioning systems

Leisure Family

10/10

Exceptional

03 Nov 2024

Ernesto

Beach

Leisure

10/10

Exceptional

02 Oct 2024

Thomas

Very freindly staff

Leisure Family

6/10

Pleasant

29 Sep 2024

Paul

Less than impressive

Partner

8/10

Excellent

05 Sep 2024

Geordanny Almaguer

We had a good short stay . Food is ok . They can improve a lot on that area .

Leisure

2/10

Poor

04 Sep 2024

Ambrosia

Nothing

Leisure Partner

4/10

Poor

12 Aug 2024

Lindsey

The food wasn't good at all and the rooms didn't give a 'resort' look and feel at all. I had stains on my towels and many issues with the air conditioning working within my room. The best part of the resort was the beach and the convenient locations of the bars around the resort.

Leisure Family

6/10

Pleasant

20 Jul 2024

klodjan

The resort is very beautiful with a great view on the beach,the room is big and clean, but the WiFi did not work ,for kids they don’t have much activities the buffet staff most of them they are very rude and they don’t speak English .With few words the place is beautiful but the people not much .Not all of them but most of them .

Leisure Family

10/10

Exceptional

13 Jul 2024

Joshua

Leisure Partner

10/10

Exceptional

09 Jul 2024

Maria Del Carmen Melendez

La pasamos super todo buenisimo comida,cuarto y piscina en la piscina estaba Kervin el bartender aue preparaba unos tragos brutales y siempre pendiente a que la pasaramos super bien. Kervin es tremendo empleado y bartender. Volvemos pronto.

Leisure Partner

10/10

Exceptional

26 May 2024

Samaeliz Guzman

Elegimos Impressive premium y fue la mejor desición. Para los restaurantes que no habia espacio el mayordomo Jobrailyn Cedeño nos ayudo a conseguir reservacion en todos y siempre estaba pendiente de nuestras necesidades.
La comida fue muy buena, para el buffet recomiendo ir a la hora de apertura porque si no despues hay mucho revulú en el buffet.
El entretenimiento muy bueno pero deberian incluir mas actividades y musica hispana/latina. En la piscina premium Juan es el mejor bartender.

Leisure Family

8/10

Excellent

24 May 2024

Andrea

I did enjoy my stay, however there were a few issues: the in-room mini bar is not a mini bar. It included 2 mini Coors Lights, pop, and water. Room service either delivered late or not at all. Too many people stopping you to purchase excursions inside the resort. Noisy construction next to our buioding all day for our entire stay.

Leisure Partner

4/10

Poor

22 May 2024

Madelynn

This resort seemed promising and affordable after our other resort got closed for renovations. Unfortunately, it was everything but that.. everyone on the trip got food poisoning; they often served under cooked meats (raw chicken!!!), and I am skeptical as to whether or not they cooked with bottled water. Also, the staff was not very friendly and welcoming, except the staff around the premium pool. Juan, Cappuccino, and some of the ladies working the premium pool were so fun and inviting, but nobody else in the resort was. Someone from our group also got a bad ear infection after going under water at the pools. All in all it was fine but it could’ve (and should’ve) been so much better.

SIDE NOTE: a couple from our party moved rooms FOUR TIMES because of multiple issues; broken A/C units in rooms, double beds instead of one king (they are a couple), etc etc. Our ocean front room was amazing except that the A/C also did not work great and mosquitos kept coming in through a crack under the sliding room door.

Leisure Family

8/10

Excellent

03 May 2024

Jose Carlos Ponce

Es un excelente lugar para relajar y pasar en familia. El personal es alegre, amable, cortes, siempre atento a tus necesidades, ahi especial nombrar a nuestro Mayordomo Jose y al personal del Restaurante On the Grill, son fantasticos, agradables, muy educados y atentos a tus necesidades me senti con atencion personalizada al igual que los 9 integrantes del grupo familiar que estabamos de vacaciones. Katerin es una experta en omelettes, Yeimi, Reinaldo, Tony, Reina, Eliza, Alba, fueron excelentes y la Supervisora con su amplia sonrisa siempre nos mantenia alegres, al igual que todo el personal. En general la atencion en los restaurantes es buena. Las actividades en las noches animan muy bien a los huespedes, musica en vivo y grabada, el Circo fue espectacular, nuestra opinion es positiva.
En general pasamos unas excelentes vacaciones.
Solo hay que sennalar que la conexion Wifi es irregular, es mas estable en las habitaciones pero cuando estas al aire libre va y viene. Este es el unico aspecto a mencionar como negativo durante nuestra estancia.

Leisure Family

8/10

Excellent

18 Apr 2024

Adam

Great stay. It would be 5 stars if it was maintained better and the buffet options were more plentiful. I give it 4 stars and would come back again. Great value for the money.

Leisure

8/10

Excellent

18 Apr 2024

Star

OMG I just returned to America and I just day I look forward to returning with my family! This was a solo trip and I really enjoyed the experience!! My room over exceeded my expectations!! Corner unit with a Jacuzzi on the beach.... PERFECT for me!!! I am so happy🌴

Leisure Self

10/10

Exceptional

01 Apr 2024

Candy

Nice and quiet. A great place to relax and read a book. Staff is very nice. Loved the premium package.

Leisure Partner

4/10

Poor

12 Mar 2024

Linda

Never Return

The resort was beautiful but very chintzy. Could not get a cocktail in the restaurants even though we were all inclusive. Employees were rude and most did not speak English. Could not get ice in the room unless you went down to the bar and retrieved some yourself. Food was terrible.

Partner

10/10

Exceptional

02 Mar 2024

Andrew

Spur of the moment & only saw neg reviews after booking. don't know what they were talking about! Lovely well maintained resort w/ great staff & perfect ocean. Front desk did suggest an upgrade from \"ocean view\" to \"ocean front\". Not expensive & well worth it. Food is what one expects in the Caribbean, but plenty of very fresh veggies.

A solid 4 star resort at 3 star prices.

Leisure Family

10/10

Exceptional

28 Oct 2023

Pierre

Superbe hôtel!

Leisure Family

6/10

Pleasant

26 Oct 2023

Marco

The hotel is comfortable, staff is friendly.

Leisure Partner

6/10

Pleasant

25 Jul 2023

Samuel

the drinks we good

Leisure Partner

10/10

Exceptional

30 Apr 2023

Clifford Robert

Hotel food service rooms property beach pools staff were absolutely amazing!! No complaints at all.

Leisure Partner

10/10

Exceptional

10 Mar 2023

Bradley

Loved my room, the staff, the restaurants. Excellent property. Better evening entertainment would have been ideal

Leisure Partner

6/10

Pleasant

09 Mar 2023

Delfina

The property besides being beautiful is well maintained. I was very pleased with the staff service in all areas except the premium front desk staff. They should all be retrained or get rid off, starting for the manager that was there on my arrival on 2/23/23 afternoon.
The room was very nice but the beds were too hard. I had requested a queen size bed and I was given a double bed. I honestly think that they do not treat some guests from Expedia very well. They just try to accommodate them in the rooms less sellable. This my second time booking thru expedia and I don't think I will do any more. I honestly do not know if this review helps.

Leisure Partner