Hotel Maracas Punta Cana

2/10

Poor

28 Apr 2026

George

I am definitely convinced that they have cameras in the rooms. Please report them to the proper authorities.

Business Friends

6/10

Pleasant

11 Apr 2026

Lourdes

The rooms were flooded so we got a suite which was awsome the breakfast is only scrambled egg and 1 toast...the cruise guy is excelent.

10/10

Exceptional

31 Mar 2026

oneil

Great location for me next to all the clubs and entertainment

Self

4/10

Poor

31 Mar 2026

Geraldo A

Next to a night club. Too much noise

Self

2/10

Poor

24 Mar 2026

Ismael

No remote controls for tv ... no lights

Will never go there again dont go to this place

Partner

2/10

Poor

03 Feb 2026

Yudelki

Es una posilga susio mal oliente page 3 noche y solo me que por una sola noche está WAN batey de Haitíano donde hay jente fumando marriguana y todo tipo de drogas yo te mi por la vida de mi hijas y mi familia rente 2 anotaciones y perdí mi dinero el lugar es orrible lo por que en mi vida eh visto no debería estar en Expidia de verdad que no

4/10

Poor

02 Feb 2026

EDGAR

Room was way farther to beach than promoted and room had spiders and webs on roof. Service staff was poor and not very helpful

Leisure Partner

10/10

Exceptional

30 Jan 2026

Desiree Aaron

Yes it was loud at night . Yes it’s not super fancy either . However all that said . EVERYONE was very friendly. Everything worked, the breakfast was fine. Housekeeping cleaned anytime I asked . The pool was clean and the restaurant attached had really good food . If you’d like to go there cheaply then this place is for you.
I will go again . As I said , the staff was all VERY friendly .

Leisure Self

2/10

Poor

17 Jan 2026

Luis Daniel Lucio

The staff was very friendly and respectful. The installations are the worst. I am sure there are motels with better installations than this hotel.

There is a bar/disco that keeps playing music until 4 in the morning. The issue here is that they didn't even try it, and the windows don't have any kind of sound protection.

There is no hot water.

The breakfast is a joke: 1 egg, 1 coffee, 1 bread, and that's it.

But the worst part is the electrical installation; each time you plug something in, there is a crackling sound. All sockets are there, including the one in the bathroom.

We ended checking out on the second day and got an Airbnb for 30 USD more, way better.

Leisure Family

8/10

Excellent

13 Jan 2026

mohammad

Very accommodating

Business Self

2/10

Poor

03 Jan 2026

Ana

No internet , everything in incredibly awfull conditions

Family_with_children

2/10

Poor

01 Jan 2026

Lydia

I cannot overstate how false this listing is. We had our booking confirmed weeks in advance, yet upon arrival they had nothing ready for us and stuck us in a dirty, broken room with no running water and a very loud DJ outside the window until 4am.

The staff advertise being bilingual, yet they do not speak any language besides Spanish. The bedding was dirty, the pillows were downright absurd (think potato sack with a stained t-shirt as a cover), and the plumbing did not work.

The hotel is in an area that is risky for women, and our door did not properly close. We had booked 7 nights and left immediately the next morning as we arrived at midnight and had no other options but to stay for one.

We have since attempted to reach the property, with no luck, for a refund. Expedia opened a report for us and were also unable to reach the property. Therefore no refund. A complete waste of money, and an absolute tourist scam. DO NOT STAY HERE

Leisure Friends

2/10

Poor

27 Dec 2025

Maria

The hotel is near a night club which we didn’t know about. It was extremely loud until 4 or 5am. What made things worse is the smokes from outside. The air conditioner blue the smokes into the room from outside at night.

Family

10/10

Exceptional

14 Dec 2025

Rodney

Clean Room. It’s about a 30 minute walk or more to the beach.

Leisure Partner

2/10

Poor

06 Dec 2025

Erika

Horribl

10/10

Exceptional

03 Dec 2025

Kirill

Nice place. property put a little bit wrong location. with is ok for Dominican Republic). It is not so close to the beach as on the map. it is 30 min walking or 8 min drive which is not bad. staff is good , location is the best for night life which is I was looking for. I give them 5 stars. Probably this place not for the family or individual who looking for luxury stay.

Leisure Self

6/10

Pleasant

07 Oct 2025

Travis Jerome

It was okay they can do better the doors dont lock right and no warm water

Leisure Self

4/10

Poor

05 Oct 2025

Pamela

Hay que tener en cuenta que esta alado de una discoteca, el jorario de la mini picina es limitado ya que 8pm cierra. El desayuno es extremadamente pobre, no conviene

Leisure Friends

4/10

Poor

18 Aug 2025

Alla

First of all I want to say that this hotel is located at a completely different address! The location is not near the beach, but near the clubs, which is 2 km away from what is indicated on the booking site! You can only get to the beach by cab. Because it takes half an hour to walk. Moreover, the road through the territory of the hotel with a closed area and have to bypass.
Breakfast is given on coupons - one person - one egg. Girls who cook, extremely unfriendly, you can see that it is a burden for them to receive guests.
Water is only cold and very weak pressure.
You can bruise your ass on the mattress, and the pillow feels like a sack of potatoes.
From 10pm until 3am you can't sleep because you will have to enjoy loud music from several nightclubs at the same time.
The room is full of ants, and when it rains (which is every day), water flows not from the window, but directly from the wall all over the floor. Terrible walls, mold on the ceiling and everything is very dilapidated, like from the 1960s. The TV shows one channel in Spanish. The door opens with a regular key, looks very flimsy, no bolt to lock from the inside. At night we propped it up with a nightstand because it didn't feel safe.
But there is a pool and the room is cheaper than all other hotels

2/10

Poor

16 Aug 2025

jhonathas

Basura

Una basura de hotel! Te atienden mal! Viejo! Los aire acondicionado no sirve! Las televisiones no sirven! Y además hay una casa de fiesta al lado y toda la noche con música alta, no debería existir ese hotel! No volvería ni si fuera gratis

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Francisca

Bedroom 101 had close but you couldn't put your clothes in there. Not prepared for it at all. Bathroom floor kept wet at all times because water is coming up??
TV not useful. Had cable message on screen asking to call to get fix?????

Restaurants, there is one right next door. And some others as well. They all very over price. Well, I am Dominican and I know punta cana is known to be just for tourist. So, I manage to walk 2 blocks a little away from tourists area and get more decent price.

But overall the hotel is totally misleading customers that is based on my own experiences there.

Business_and_leisure Self

4/10

Poor

22 Jul 2025

Sandra

The first room had a hole in the wall and it rained heavily, so we woke up to a puddle in the middle of the room, they moved us the next day to another room that had a leaking ac unit. They did fix it the next day. the lady at the front was very bothered by my poor Spanish, and a couple of times refused to speak to me because of it. This hotel is a couple doors down from the loudest night club I have ever heard, and I was not aware of that when I booked. that part sucked. the free breakfast was an egg, a slice of cheese, a slice of ham and a slice of warm bread and coffee and juice. this is no more than a 2 star motel. I was told by a local that it was a hot spot for the prostitution that occurs at the nightclub. I def saw my share, but to be honest, they didn't bother me at all. All the guests were very nice. the parking lot was tough as well.

Leisure Family

10/10

Exceptional

18 Jun 2025

Latraya

Great stay

2/10

Poor

19 May 2025

jenny rebecca

Old, rundown...No maintenance what so ever.
Dirty, tv didn't work

Business_and_leisure Self

6/10

Pleasant

03 Apr 2025

Samira

Staff were amazing

Leisure Self

2/10

Poor

17 Mar 2025

Ronald

My stay it was horrible staff that was at the hotel and I got bedbugs and also none of the pictures online matched the room and my tv never worked since the day I got there along with the a/c which was dirty and didn’t work at all

Leisure Self

2/10

Poor

16 Mar 2025

Joe

We booked a riom for two via Expedia. The room was noted as reserved for us. When we got htere late at night after a long bus journey, we were told our room had been booked out and no other rooms were available. This led to us dragging our suitcases around to look for another hotel which we eventually found for more than twice the price! Shame on you Expedia Nd most of all shame on Hotel Maracas!😒

Leisure Family

10/10

Exceptional

11 Mar 2025

Darnell Kevin

It was nice

4/10

Poor

09 Mar 2025

Daryna

The staff was great, however when we came the was no electricity.

2/10

Poor

01 Mar 2025

Anthony

It was 30 outside and the air con stopped working, there was rain getting through the ceiling all over the tiled floor. I paid more than double for a junior suite i complained and receptionist tried to give me a small very poor room with no water and said i couldn’t have any refund. Written on the wall says hotel policy no refund given, that is a bad advertisement

Leisure Partner

6/10

Pleasant

27 Feb 2025

Clifford

Decent for the price

If you want to stay somewhat near the beach but not pay for a big resort, it's a decent place. Not best for families as there are two clubs next door playing loud music until late at night, but overall good for the lrice

Self

2/10

Poor

14 Feb 2025

Tammy

They gave my reservation away. And literally hung up the phone on me.

2/10

Poor

31 Dec 2024

Narendra

Don't have no hot water

Leisure Family_with_children

10/10

Exceptional

18 Apr 2024

Elliot

The property was excellent for the price that was paid.

Leisure

4/10

Poor

19 Mar 2024

Martin

El alojamiento incluye desayuno, pero la comida terrible por la cantidad de moscas que había. La piscina sucia.

Friends_and_family Family

6/10

Pleasant

18 Jan 2024

Sean

It is located next to Drink point which is a club that opens at 8pm and closes at 2am. My room was on the club side and was hard to sleep.
There was a few ants that were traveling through my room.
I did feel very welcomed there. The staff was very nice and made me feel like family. I loved the restaurant connected to the place next store. I would stay there again if I have the chance. It is a good price. I would just request the other side of the hotel which I’m sure is less noisy.

Leisure Self

2/10

Poor

14 Jan 2024

Mary

Horrible place no hot water no amenities

Leisure

2/10

Poor

01 Jan 2024

Steven

I regularly travel solo and don’t expect much from cheap places but. The ad blatantly lied about the distance from the beach. It’s a 40minute walk or 10 minute drive. Drink point is next door and plays music so so so very loud I couldn’t sleep at night until 6am. Only let you pay cash because you can’t get any refund from them. My door knob would come off if pulled on. The staff except a few seemed to not care about being polite. I got robbed next door at a club that is really a brothel. The whole place is mainly used for sleeping with escorts. If you like prostitution this place would be perfect but for a nice beach trip I’d avoid.

Leisure Self

2/10

Poor

01 Jan 2024

Janice

Place had no running water, the air conditioning did not work in one of the rooms. It has bed bugs and roaches. The customer service was great, though.

2/10

Poor

29 Dec 2023

Ignacio

Not what was advertised.

Leisure Partner

10/10

Exceptional

26 Dec 2023

Paul

It is fine for a economical hotel. Its a place to sleep with a free breakfast

2/10

Poor

18 Dec 2023

Jeongah

Nothing like the photo of the property.
For the price maybe it is not so bad. The wifi doesn’t really work. Loud club noises come from at least 3 different places nearby. You won’t be able to sleep.
If you need a roof for a night, get this.

Leisure Partner

4/10

Poor

24 Nov 2023

Jesus

Dirty, unsafe, I got hives from the bed bugs.

Leisure Self

8/10

Excellent

22 Nov 2023

Lindsay

I always enjoy my stay at Maracas. The bed was extremely comfortable on this particular stay. The staff is nice and it’s perfect for what I need.

Leisure Family

8/10

Excellent

13 Sep 2023

Dee

This property is really nice for the price. I would stay there Again. The pool is Little small but very clean. The room was big, bathroom was clean with some upgrades. The table on the patio was not Kennett and only 1 chair. The doors to the position were very hard to open. The staff were very nice and acclimatinh . Over all it was a nice hotel to stay. Oh and breakfast was included

Leisure

2/10

Poor

10 Sep 2023

Connor

the room they gave me the smallest room, even the toilet seat they have sink next to it you can not even fit it was disaster. their windows weren’t even closing you can’t sleep non stop music cross the street, cuz windows don’t even close the sound was horrible.
every 2-3 hours waking up and trying to sleep!

Leisure Friends

2/10

Poor

04 Aug 2023

Kerlande

nothing

Business_and_leisure Partner

10/10

Exceptional

29 Jul 2023

Patricia

Great Hotel!!

Business

4/10

Poor

06 Jun 2023

Vladimir

The receptionist was so rude during my sejour. I do not understand why the change rate was against the ameican dollar. she said first us dollar. When I asked about the change that she gave me and I said I will pay in dollar she was not happy. I am not sure I will be back. I came several times before that incident.

2/10

Poor

25 May 2023

Baby

Nothing to like

Business_and_leisure Self

2/10

Poor

15 May 2023

winner

Nothing at all

Leisure Friends

4/10

Poor

25 Sep 2022

Melissa

Muy malo el hotel, y los emplados también

Partner

10/10

Exceptional

08 Mar 2022

Robert

nice place

IT WAS A NICE PLACE IN A GOOD SPOT of town

Self

2/10

Poor

25 Jan 2022

Hector

They told us no room was available when we arrive, the staff at Hotels.com had to relocate us

Partner

10/10

Exceptional

02 Jan 2022

Lewis

The place is in good proximity to popular tourist areas in Punta Cana DR. 😀 The hot water went out every now and then and the televison did not work and the internet connection WiFi was dreadfully sloooooow.😞. Great Great Staff and overall clean room with almost 24/7 music playing in the neighborhood because the hotel is close to a club ans musical restaurant😁

Leisure Self

2/10

Poor

30 Dec 2021

SAMUEL

Nothing

Leisure Self

4/10

Poor

31 Jul 2021

Verified traveler

Este lugar nada parece a lo que está en fotos

Partner

2/10

Poor

18 Jan 2021

Verified traveler

Don’t book

This is one of the terrible place I have been on. Please do not book this if you don’t like walking 25 mins to beach..
As per Location displayed on Hotels.com this place is not really at the location you see. Please use google map and search Hotel Cayacoa. This hotel is physically at the same location of Hotel Cayacoa. Check on google map distance from Hotel Maracas Punta Cana to Hotel Cayacoa Punta Cana. You will see this location by walking is 23 minutes by google map. Hotel reception is not helpful and gave very bad attitude. Did not admit their fault of listing their Hotel at false location. Later they demand $2 USD each side to drop to and pick up from beach. This is scam to make more money. Room was worst in condition, balcony door won’t open easily. Bugs 🐜 🕷 in room and bad smell. Walls are covered with cloth material. Bad in condition, booked for 7 nights and we wanted to leave 2 hours but had to fix with hotels to move to different property.

Partner

10/10

Exceptional

17 Jan 2021

Tamas

Always nice to come back maracas \nFriendly staff

First time in island but not last😊
So much fun here a lot to do
Nice people here

Self

10/10

Exceptional

10 Apr 2026

Jasmina

Guten Tag ich kann nur sagen dass diese Hotel hat sehr freundliche Personal besonders Reception und besondere Service,Zimmer sind so sauber und Reinigung ist täglich manchmal Par mal pro Tag .-Besondere Punkt ist Frühstück der so lecker war so leckere Eier habe ich nicht nie im Leben gegessen und Kaffee auch ,Restaurant ist mit einem wunderschönen Blick auf Schwimbad.
Reception ist ganze Nacht auf und da gibt es ganze Zeit ein Mann aus Sicherheit Dienst für ihn muss ich besondere Worte sagen dass er so ein toller Mensch ist der uns sehr gerne immer geholfen hat schöne Grüße für Omar von Mädchen aus Deutschland ❤️
Strand ist nur 50 Meter entfernt von Hotel eigentlich von unsere Zimmer hatten wir Merrblick so wunderschön auch .
Das ist eine ruhige Gegend wo keine Partys sind und in der Nacht kann man sich auch gut erholen.
Zimmer und Badezimmer sehr sauber und im Badezimmer ist immer warmes Waser und saubere Handtücher ,die wurden mehr Mals täglich gewechselt .Wenn es um Sicherheit geht da kann ich sagen dass auf alle Fenster im Zimmer Gitter gibt also auf diese Seite können Sie ruhig sein .ich will noch etwas sagen dass im Zimmer gibt eine neue gekaufte Tisch Lampe die noch nicht ausgepackt ist wo noch immer eticket mit Preis steht 🤝😎.
Viele Grüße aus Deutschland wir werden im Zukunft diese Hotel wieder gerne besuchen und wir freuen uns

Friends

2/10

Poor

22 Mar 2026

Giada Romina

Zimmer unsauber . Personen hat wirklich nicht mal1 Stern verdient.
Parkplätze ist das einzige warum das Hotel 1 Stern bekommt .
Des Öfteren hatten wir kein Strom und kein Wasser, geschweige denn überhaupt warmes Wasser wir hatten mal einen ganzen Tag kein Strom und Wasser und das hat den Besitzer da gar nicht gejuckt. Und wenn es regnet dann regnet es auch bisschen in Zimmer also dieses Hotel ist nur gut für Leute die keine Wohnung haben und da zu übernachten
Ich schreibe nicht mal alles auf aber naja danke trotzdem !

Partner

2/10

Poor

19 Mar 2026

Jean-Baptiste

Pour quelqu'un qui veut faire la fête et rencontrer des femmes c'est la place idéal mais pour le reste....

Self

4/10

Poor

09 Mar 2026

Paulo Maria de

Hotel horrível, longe da praia, extremamente barulhento, café terrível e funcionários despreparados.
Parece um hotel de viração com péssimo atendimento, localização ruim e tá longe de um hotel para hóspede desse aplicativo. A Hotel.com precisa rever e avaliar melhor suas parcerias.

Friends_and_family Friends

2/10

Poor

05 Mar 2026

Fabian

Habitación descuidada

Friends_and_family Family

2/10

Poor

01 Mar 2026

Elves

Quarto mal cuidado, estrutura precária e atendimento pessimo. Serve apenas pra uma noite e depois ir pros Resorts, pois o preço é bem em conta.

Friends_and_family Friends

2/10

Poor

15 Feb 2026

Giuseppe

La stanza sudicia capelli nelle lenzuola bagno in affrontabile senza acqua calda un via vai di gente sono arrivato la sera tardi avevo prenotato due giorni al mattino me ne sono scappato dicendo alla reception se così si può chiamare che me ne andavo e mi hanno cagato pari senza una risposta posto da chiudere con foto che non corrispondono una presa per il culo insomma

Leisure Friends

2/10

Poor

04 Feb 2026

Ana Paula

Horrível, trataram muito mal. A agua da ducha estava muito fria, sem agua quente.Recepcionistas mal educados. Eram 3 pessoas e deram apenas 2 travesseiros , eu pedi mais 1 e falaram que nao trariam e o pior pedi papel higienico e nao trouxeram. Nunca mais voltarei

Friends_and_family Family

4/10

Poor

20 Jan 2026

eduardo de

O quarto era bom. O cafe da manha riuim.

Friends_and_family Friends

2/10

Poor

18 Jan 2026

Leonidas

Hello at the time get the hotel not room available with my requested .So I asked the administrator to cancel....waiting for my refund

2/10

Poor

31 Dec 2025

Robert

A pas de sevise

2/10

Poor

23 Nov 2025

Carlos

El hotel es todo lo contrario a las fotos , es súper descuidado y poca limpienza . La TV de la habitación no tenía conexión an internet y el personal no hizo nada para solucionarlo . Muy mal servicio y instalaciones

Business Partner

2/10

Poor

07 Nov 2025

Paulina

La habitación era horrible, nada parecido a las fotos. El aire acondicionado hacía ruido o soportable. La puerta de la habitación no cerraba bien por dentro, se escuchaba cada que alguien abría su puerta al rededor y pensaba que abrían la mía. El baño tenía goteras del aire acondicionado. Y la regadera era de teléfono, no empotrada a la pared y salía muy poca agua.

Leisure Self

6/10

Pleasant

04 Nov 2025

MOISES

Fomos muito bem atendidos funcionários muito atenciosos. As comunidades deixam desejar são acomodações muito antigas, precisa de reforma porém um bom custo-benefício para passar uma noite.

Partner

2/10

Poor

27 Sep 2025

Alvaro

No atendirron bien a mis familiares que buscaban un lugar para pasar su ultima noche antes de regresar de su luna de miel, bajaron a comer y los atendieron tan mal que prefirieron pagar un restaurante y no aprovechar el menu del lugar.

Leisure Family

6/10

Pleasant

13 Aug 2025

Thiago

Se procura conforto, vá a outro lugar

Atendimento ruim, todos pareciam sempre de mau humor. Café da manhã bem pobre. Pão na chapa com ovo, uma fatia fria de queijo e outra de presunto. Todos os dias igual e não podia repetir. Tá longe de ser um hotel 3 estrelas. No máximo 1 estrela. Região estranha e longe da praia (apesar do Google dizer que é só 20 min a pé - não está correto).

Self