Name: Grand Palladium Palace Resort Spa & Casino All Inc
Address: AVDA. FRANCIA S/N PLAYAS DE BAVARO HIGUEY, Punta Cana, 23000, DO

10/10

Exceptional

16 Jul 2026

Jhoanmy

We had an incredible stay at this resort! The entire property was beautiful, clean, and very well maintained. There was always something to do for everyone. We loved that they had pickleball courts, soccer fields, a full sports complex, and a great pool area where we could relax. The staff was amazing.

The nightly entertainment was one of the highlights of our trip. Every evening there was something different, including professional dance shows, karaoke, and other fun activities that kept everyone entertained.

Family_with_children

10/10

Exceptional

15 Jul 2026

Tina

The grand Palladium was the best hotel that I could stay at our concierge. Caesar was awesome very informative and willing to help us anytime we needed to know anything from the excursions to booking a reservation for a dinner. Even gave a thankful parting gift. A 10 out of 10

Friends

10/10

Exceptional

15 Jul 2026

Mohammad

Everything was wonderful. Very clean. Staff were very nice and helpful. The food was great. We will go back there, soon again.

Family_with_children

10/10

Exceptional

15 Jul 2026

Keron Rohan

Room were spotless, cleaned on a daily basis and supplies such as beverages replenished regularly. Zero complaints about staff, as they did exceptionally well to make you feel welcomed, safe and taken care of. The food is average and could use some work especially the one served in room service. El Behique is where you’ll find the best food. Besides that, everything else is a 10/10. Excellent choice!

Partner

2/10

Poor

13 Jul 2026

Maria

After being moved 3 times and 4 calls to maintenance because their air conditioning wasn’t working the hotel solution was to offer me a downgrade. We moved to a much smaller room at 12:30 am. Finally offered another room smaller than a final one where I just said I’ll take it because it was such a waste of time. The restaurants are mediocre. Do not go to La Paisana. 3 hours and we never got our food. The staff doesn’t really care and the management doesn’t check on them. The casino has 10 slot machines at best it’s ridiculously small and very out dated. Save your money and go somewhere else! At the end of the day we decided to just deal with it and salvage what time we had. Ohhh the trolly will take you to all areas on the property but expect a wait. Breakfast offered is only buffet style and so is lunch. Everything is room temperature!!! Everything! This is not by any means a 5 Star resort as advertised.

Family_with_children

10/10

Exceptional

13 Jul 2026

Brianna

Cesar was our host at the property. Truly a great guy and maintained great communication with us throughout our stay. Upon arrival he had already booked dinner reservations for us for three nights of our stay and provided us a map of amenities available and said schedules. We are super appreciative of his service and professionalism throughout our stay. As two 24 year olds traveling outside of the country together for first time, Cesar made our experience amazing. Thank you Cesar for everything!!

The property was enjoyable and had a lot of amenities to offer. If you aren’t Spanish speaking be prepared for a significant language barrier between some of the workers. There are many opportunities to purchase excursions at the hotel but in my experience there was not many discounts offered as opposed to purchasing beforehand online. There are workers who constantly probe for excursions sales- be prepared for that. Drinks and Food were good. William (bartender) across from Poseidón. Was also amazing and our go-to guy for drinks. Our only regret about Grand Palladium Palace is that we did not stay longer. 5 days was simply not enough. Amazing experience and looking forward to doing it again.

Partner

10/10

Exceptional

08 Jul 2026

nicole

everthing good

10/10

Exceptional

07 Jul 2026

HECTOR

Todo estaba bien lo unico negativo deberia añadir mas trolley y lo de la bañera demasiado alto.

Family

10/10

Exceptional

07 Jul 2026

Otto Alejandro Salguero

Todo estuvo espectacular, regresaré

Family

10/10

Exceptional

06 Jul 2026

Brenda Liz

Hotel hermoso con personal muy profecional y servicio excelente.

Family

8/10

Excellent

04 Jul 2026

Yazmin

El personal excelente y la limpieza y comodidades de las habitaciones superrr

Partner

10/10

Exceptional

01 Jul 2026

Mahateesh Rao

Wonderful stay at Grand Palladium Palace Resort & Spa! The resort was beautiful, the rooms were clean, and the atmosphere was relaxing.

The highlight of our trip was Cesar. His exceptional hospitality, friendliness, and genuine care made our stay truly memorable. He consistently went above and beyond to ensure we had a great experience, and his service deserves special recognition.

We would definitely love to come back and stay here again. Highly recommended!

Partner

10/10

Exceptional

01 Jul 2026

Jamie

The customer service was amazing.

Partner

10/10

Exceptional

30 Jun 2026

Jessica

Null

10/10

Exceptional

29 Jun 2026

Rafael

We had a great stay this past week. Caesar (concierge) handled everything i needed. He organized my dinner reservations nightly, had a car service assigned to me and my daughter while we went into Punta Cana Downtown. I was with a group of 10 people to celebrate a 60th birthday. On our last night, Caesar organized a birthday cake delivered to El Dorado Steakhouse for our reservation which the staff did a great job presenting the cake. My friend was very surprised a great full. Another shout out to William (El Tiburon). He was our pool side bartender. He was very attentive in providing us any drinks we needed. He went WAY above and beyond. He always had drinks by the pool for us before we were even empty. Great job all around. Thank you for the great experience.

Friends

6/10

Pleasant

28 Jun 2026

Michelle

I booked the trip with Expedia including airport shuttle. The hotel had a rep, Cesar, who is really the best. He contacted me prior to arrival introducing himself and made dinner reservations prior to our arrival. When we arrived and got airport shuttle station they told me the contact person in the hotel, Robert. The following morning Robert contacted me around 9am about arranging transportation which I thought was weird since I just arrived. He insisted on meeting me within an hour that he was leaving and he would come to my room. My kids were still asleep. So I just said it wasnt possible and we can meet another day. Then he sent me links to book excursions and then I understood that’s what he really wanted. So, I just left it at that. Then he wouldn’t return my messages when I was trying to verify transportation.
Everywhere you turn you are getting pursued by vendors. As soon as I got off the shuttle, I was approached by a time share vendor, which I didn’t realize at the time because I literally got off the shuttle and I thought she was hotel staff. We made small talk and asked to meet in the lobby the following morning. I didnt meet her in the lobby because we woke up late and wanted to enjoy the day. I had left the do not disturb sign up and my son returned to the room mid day to take a nap and the time share person knocked on the door looking for me. Totally unacceptable. That is why do not disturb signs exist, is to not be disturbed! Vendors are everywhere.No peace

Family_with_children

10/10

Exceptional

28 Jun 2026

Carlos

Excelente

Family

10/10

Exceptional

28 Jun 2026

Gagik

Staff was very helpful and on point

Partner

10/10

Exceptional

26 Jun 2026

Maria G

Disfrutamos una maravillosa estadía de 6 noches en junio en una Beachside Swim Up Room. La habitación era hermosa, muy cómoda y exactamente como se mostraba en las fotografías. Sin duda, la piscina que estaba fuera de la habitación fue uno de los aspectos que más disfrutamos.

Quiero agradecer especialmente a César, nuestro concierge. Desde antes de nuestra llegada estuvo en contacto con nosotros y, al saber que celebrábamos una ocasión especial, preparó una hermosa sorpresa en la habitación con decoración, frutas y una botella de cortesía. Además, organizó nuestras reservas en los restaurantes, nos mantuvo informadas de las actividades del resort y siempre estuvo dispuesto a ayudar. Su atención hizo una gran diferencia durante nuestra estancia. Sin duda, fue uno de los mayores valores agregados de nuestra experiencia y un beneficio de miembros de Expedia Rewards.

También quiero reconocer a Sagrario, de housekeeping, por su amabilidad y dedicación. Siempre encontró nuestra habitación impecable y estuvo pendiente de cada detalle.

Mi agradecimiento también para Sergio, Yanelly, Luis, Andrés, Carolina y Hilda, en los diferentes restaurantes y bares quienes nos atendieron con una sonrisa y una actitud excepcional. Ellos representan la hospitalidad que todo huésped espera encontrar siempre.

Gracias a todo el equipo por hacer de nuestra celebración una experiencia tan especial. Sin duda, son las personas quienes crean los mejores recuerdos. ¡Esperamos volver pronto!

Family

10/10

Exceptional

25 Jun 2026

Lizbeth

Our room was beautiful the staff treated us great and were super helpful with everything. We enjoyed our stay Ceaser was a huge help as he reserved our dinner and upgraded us to a beautiful room for our anniversary

Partner

8/10

Excellent

25 Jun 2026

Monica

First and foremost, Cesar the concierge was amazing. He was attentive and responsive. The resort itself is beautiful. It felt like a mini paradise. The food was a hit or miss. No in between. But when it was good, it was great. Now for the things that I did not like. Majority of the staff were rude. Like it was a problem to assist us. At first, we thought it was maybe a one off, but it became consistent throughout the resort. We were told on our second day that we were going to meet for breakfast and be shown around the resort. It ended up being a timeshare presentation that we did not want. At the end we were told we were get 250 points to spend, however we like at the resort however, when it was time to check out those points, mysteriously disappeared. Which means we wasted our time on something we did not request or want taken away from our vacation for basically nothing.

Family_with_children

6/10

Pleasant

24 Jun 2026

Candice Susan

We had two rooms. Upon check in only one of the rooms was ready and the tv did not work. We had to call for maintenance to come and fix the tv. We could not access the second room until about 6pm. The rooms were not cleaned well. The mattress pad on the pullout was soiled with many different stains including what looked like blood stains. The housekeeping staff took the mattress pad off but did not replace it. She made the bed sloppily without one. The throw pillows and curtains were dirty as well . Overall cleanliness I would give 5/10. The bartenders and other staff were friendly. Amenities and restaurants were good too.

Family_with_children

10/10

Exceptional

24 Jun 2026

lauryn

Beautiful resort, great food, nice staff.

Family_with_children

10/10

Exceptional

23 Jun 2026

Angela

Spa

Self

10/10

Exceptional

21 Jun 2026

Jose

The room was clean, great atendance.

Partner

10/10

Exceptional

21 Jun 2026

lola

The only thing is they need to be more southern food and breakfast

Partner

8/10

Excellent

19 Jun 2026

Yisel

Las habitaciones están muy limpias, creo que deberían tener un poco más de variedad en la comida, deberían tener shows más variados, el kids club súper recomendado las trabajadoras de allí muy atentas a mi niña le encanto, los trabajadores eran muy atentos también. Lo único que creo que deben mejorar es variedad de comida y shows en la noche. Por lo demás todo está bien.

Family_with_children

8/10

Excellent

16 Jun 2026

Robrina

Staff was excellent!! Food wasn’t the best and the rooms could be cleaned better but overall the property is nice!!

Family

10/10

Exceptional

16 Jun 2026

DebraW

Some of the staff was wonderful, so very helpful and accommodating. Marcelino and Danny were the absolute best at reception! They ere always friendly and helpful! George from entertainment was fun and a great dancer. Our consierge made no effort to acknowledge my friend’s birthday while we were there and the reason we chose to stay, but Jose Luis Garrea, host from many buffets stepped it up and took care of her with a special lunch. The spa was excellent! The food was just ok. No Dominican food served- that was a disappointment. We stayed by the beach and the room wad clean and very nice. Breakfast juices and fruit were the best! Beach bbq was our favorite! Great place to stay.

Friends

8/10

Excellent

16 Jun 2026

Nicholas

Cesar and Henry and franchel were above and beyond. I can't thank these Gents for their time I appreciate them more then we need. Always everything was great. A.C couldn't been little better. Overall still great. Good looking Cesar.💯💯💯💯💯💯🙌🙌🙌✊👍. On small note just make we get coursity knocked at times. One time old lady awesome got walked in on.

Partner

10/10

Exceptional

13 Jun 2026

Jaime

Awesome

Partner

10/10

Exceptional

13 Jun 2026

Daniel

Staff were amazing and very knowledgeable with the resort so getting around was a lot easier! Rooms were cleaned to perfection. No long lines for food or buffets or at the bar! These people work quick and efficient and provide amazing service. Restaurants have great food as well. Pool areas were always fun and very clean. Night time has fun things to do as well. Highly recommend!

Friends

2/10

Poor

09 Jun 2026

Alexis

Th

4/10

Poor

09 Jun 2026

Alexander

A multitude of minor issues kept cropping up including downgraded room option(! be aware), and most of them stemmed from inadequate staff training at all levels! If it hadn't been for our concierge, Cesar, I don't know if we would have managed to successfully complete our family vacation. Cesar is the only person we dealt with who performed his job at the highest professional level, and I say this without any exaggeration whatsoever. Food ibn buffets was mediocre. Food in specialty restaurants was a little better, but never rise to 5 star level. Pool bar was no too great, but regular bars at the lobby, etc... was good. Hemingway bar was great place to be, with the life entertainment and drinks! Entertainment in general was not that great, but i hope that entertainment schedule was posted somewhere, because some small live events couldn;t be missed if we were aware.

Family

10/10

Exceptional

08 Jun 2026

Cesar

Great service , specially nani !

Friends

2/10

Poor

08 Jun 2026

Odalys

Inundaciones en el cuarto, gotereo en el techo, mal olor a humedad, en fin las peores vacaciones. Las instalaciones estaban descuidadas. La comida muy baja calidad. Cero entretenimiento que valga la pena. No recomiendo este lugar para nada.

Partner

10/10

Exceptional

07 Jun 2026

Jose

Great experience, food, room, People, spa, everything awesome...

Family

8/10

Excellent

07 Jun 2026

Johnny

Loved my experience. Food was great for the most part. Some rooms are more cleaner than others. Staff quickly upgrades us to a better room. Lots of events if you like music and dancing. Pools are very clean and accessible. Amazing scenery for pictures.

Partner

2/10

Poor

06 Jun 2026

Danilo

Pésimo servicio de atención al cliente y muy mala resolución de problemas estaba en el hotel y decidí quedarme un día más por lo que reservé me equivoqué en la fecha y no me quisieron cambiar la habitacion bi hacer reembolso si no que pagara de nuevo

Self

6/10

Pleasant

06 Jun 2026

Bre

The property was very spread out. The beach and pool restrooms were broken so you had to go to lobby or your room. They didn’t clean the beach the first three days we were there so the sargassum smell was quite bad. Many of the restaurant staff showed little to no energy or enthusiasm to serve patrons. The food was be try low quality - no variety and odd buffet / restaurant hours. The gym/spa were above average and the coffee bar was be try nice. Entertainment was below average.

Partner

4/10

Poor

04 Jun 2026

Paulo

Please be aware not to buy the tours in the hotel, they will scam you. Also the transport provided by the hotel is a problem. Be carefull to leave the bags to the hotel staff, mine were given to another guest when leaving the hotel, I have to go to the airport to recover them. The hotel not even say sorry because they lost my bags, worse experience I have ever had in a hotel. Food is fine.

Family

10/10

Exceptional

03 Jun 2026

Yarivette

We just stayed and it was AMAZING. I loved it we definitely come back.

Partner

10/10

Exceptional

02 Jun 2026

Mahomed Abou

Esa fue una viaje inolvidable y le recomiendo a todos

Partner

10/10

Exceptional

02 Jun 2026

Janelyn

Loved every minute of this room friendly staff

Family_with_children

10/10

Exceptional

01 Jun 2026

Latayvia L

Nice place

Partner

10/10

Exceptional

01 Jun 2026

Jaime Pérez

La atención del personal excelente. Los restaurantes a la carta espectaculares. Todo muy limpio. El servicio en los bares de primera. Pienso regresar pronto.

Self

10/10

Exceptional

31 May 2026

sashanna

The hotel was very nice, the room was clean n comfortable. The staff was very polite, food was ok

Partner

8/10

Excellent

29 May 2026

Alexis

The property was beautiful and right on the beach. We loved our swim out room. The food was pretty good with a few things needing a bit more flavor/ seasoning but no real complaints. We spent majority of our time at the swim up bars and had a blast. Caesar was amazing as our personal concierge. He made sure we had whatever we needed. The travel club representatives approached us immediately at check in and were slightly deceptive and pushy but I guess that’s expected with any sales people. He even started arguing me after we were finally firm on saying no but I would say that was the only negative. Overall 9/10.

Partner

10/10

Exceptional

29 May 2026

Jaimeria

Ceaser and Carlos were amazing.

Family

10/10

Exceptional

29 May 2026

Latoya Marie

Great place to vacation.

Family

10/10

Exceptional

28 May 2026

Nelson H

This resort was fantastic, the rooms were very clean, the private swim up pool in our room was amazing, the staff was great (special shout outs to Mayelin, Cesar and Rashel!)

The food was amazing as was all the entertainment/amentities. We went for a week for my brother-in-law's wedding and will definetly be coming back at some point in the future.

Family_with_children

6/10

Pleasant

28 May 2026

Briana

We liked the large amount of selections food wise and our concierge was nice and helpful. We did not like how loud the staff was every morning and into the afternoon. Soundproofing could really be improved on. If you usually take an afternoon nap or sleep in, this isn’t the best place for that. Lastly, we did not like the large amount of people constantly walking around trying to sell us stuff (spa, jewelry, sunglasses, etc.). There’s a lot of that on the beach when people want a quiet and relaxing place to just lounge and sunbathe.

Family

10/10

Exceptional

24 May 2026

Alayde

I highly recommend this resort. Our vacation was wonderful—the bars, restaurants, and accommodations were impeccable.

Partner

4/10

Poor

21 May 2026

Joseph

Staff is very rude and not friendly at all and food was bad and ever restaurant you go to you have to wait an hour and a half after your your appointment time would not recommend this place to nobody the best part was the price but I guess you get what you pay for

Partner

10/10

Exceptional

20 May 2026

Tee

We had a great stay at this resort. It was our first time in their country and we’re very glad we went with this resort. We stayed on the Palace side, and it was wonderful. We will definitely be back!

Friends

10/10

Exceptional

20 May 2026

Vincent Loomis

Staff was amazing throughout the entire trip. Everything was clean and they treat you like family

Partner

10/10

Exceptional

19 May 2026

AMANDA

The entire resort was like a wonderland experience…. Something out of a dream. The weddings that were performed u see the gazebo was beautiful. The room I stayed in was spacious everything was cleaned and tidy. I definitely would book again and would recommend highly to go. The food was delicious. The staff were polite and thoughtful. For example the bartender remembered my drink. My concierge Sir Cesar was the best at what he did. He took care of my lunch and dinner reservations. It was such a smooth transition after coming off the flight that I was truly able to relax and not worry about anything. I just had to show up. Every restaurant gave 100% top notch service.

6/10

Pleasant

16 May 2026

Maureen Elizabeth

Property was very clean however not much to do no nightlife provided unless wanting to pay additional. Both husband and I got food poisoning from buffets

Partner

10/10

Exceptional

15 May 2026

Yarelby

Me encantó estuve el fin de semana del 9 al 12 de mayo y a mi mamá y a mí nos encantó muchísimo el trato fue espectacular.. César el de recepción es tremenda persona fue bien atento desde mucho antes de yo llegar hasta el último día , en la barra de la piscina Gerardo, Adrián y Dairon fueron tremendas personas siempre nos trataron con amor y cariño .. gracias definitivamente vuelvo
Literalmente todos en el hotel fueron bien servicial y las comidas fueron excelentes…

Family

10/10

Exceptional

15 May 2026

Gabriel

NA

Partner

10/10

Exceptional

12 May 2026

Josie

Everything was amazing

10/10

Exceptional

05 May 2026

Randy

Mayelin was honestythe best host ever made our trip super easy and very fun and was on point with everything throughout our trip so appreciative of her thank you again for making this experience great

Friends

10/10

Exceptional

02 May 2026

Sheila

Great all inclusive resort, clean rooms, wonderful staff

Family_with_children

8/10

Excellent

01 May 2026

Kevin

If possible,stay away from the casino. Seems very sketchy to me. Buffets service was not very good. Ala carte restaurant's were much better. Pools were very well maintained. Our concierge Cesar was a delight to work with, he made all our dinner reservations before we checked in to to the high demand when you get here..Look for William at the pool bar behind the lobby. He will remember your name and your drink of choice.

Family

8/10

Excellent

28 Apr 2026

Gina

Cesar my concierge was great!!

Partner

10/10

Exceptional

22 Apr 2026

Gary Christopher

Yes breakfast was great. Lots of options.Staff were very kind and willing to help. Our concierge Cesar was the best .Booked our restaurant reservations for every night .was there for was at a minutes notice.

Friends

10/10

Exceptional

22 Apr 2026

Isaac

Very nice location beautiful clean beach hotel was wonderful. The staff was very helpful. All spoken English very very very nice time. I spent there with my wife and then I would definitely recommend it to other travelers because I’m planning to go back soon again.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Areli

everyone is so nice and welcoming! we love this hotel, it’s beautiful and everything is so great!

8/10

Excellent

14 Apr 2026

Deanna Lee

Overall facility is beautiful. Bartenders were fantastic, William was great. The cleaning staff were good, but we're very loud early in the morning in the building hallways.Al la carte restaurants were good, however buffets were pretty bland.

Partner

10/10

Exceptional

12 Apr 2026

Tamekia

My concierge was Ahhhh-Mazing!!! Mayelin addressed all my concerns and handle everything with ease and grace. She made my daughter’s 17th birthday trip one to remember!

8/10

Excellent

09 Apr 2026

Janice

We had the loft room and would recommend. However the 1/2 bath smelled and we determined you have to keep the door opened. Also, watch for the VIP green shirts as they are high pressure sales. Overall, I would return.

Family_with_children

10/10

Exceptional

07 Apr 2026

Lacy

The beach was amazing. Staff was friendly and helpful. The grounds were kept clean and the food was great. Caesar our personal concierge was amazing and we wanted for nothing during our stay. A quick walk down the beach provided a massage, tiki bar and Onno's beach side bar that had amazing tacos. The spa was very relaxing and we were a short drive from the airport. Will definitely return with the family!

Friends

10/10

Exceptional

04 Apr 2026

Andrew

Property was great. We loved everything. The staff were very friendly and helpful, especially Cesar, our personal concierge. Food was delicious and there were lots of options. Pools were great and the beach was fantastic.

10/10

Exceptional

24 Mar 2026

Carl

Staff was excellent and the food perfect

Friends

6/10

Pleasant

22 Mar 2026

Brandy

Dated. Bathroom flooded every day due to the build of the shower. Had to pay for room service at an all inclusive. The beach was beautiful

Family_with_children

10/10

Exceptional

13 Mar 2026

Travis

Everything was perfect. Staff was excellent. Pool was clean.

Partner

10/10

Exceptional

25 Feb 2026

David

Yes, everything was great!

Family_with_children

10/10

Exceptional

24 Feb 2026

Alexson

I had Mayeli personally attend me she was on top of everything such and amazing friendly person she made sure me and my guest had a great time very helpful with recommendations for food and activities around the area and helped so much i give her 5 stars and 10/10 loved her

Friends

10/10

Exceptional

17 Feb 2026

Margaret

Beautiful resort and friendly staff!

8/10

Excellent

17 Feb 2026

Danielle

PROS: Beautiful BIG campus immaculately manicured. Easy drive from the airport. CONS: I didn't think you were supposed to tip at an all inclusive...but everyone was! I did not bring ANY cash. There were multiple \"concierges\" trying to get you book things...I'm not sure what their purpose was. They were relentless...posted up all over the campus asking if you wanted to book a spa package. They must have been looking for a tip? or maybe worked on commision? Not sure. The Gym was tiny...for the size of the facility, the gym should have been 3x the size. I waited for every machine.

Partner

10/10

Exceptional

11 Feb 2026

caroline

Le site est magnifique, personnel agréable. La chambre ‘loft est vraiment un bon set up.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Vicki

Everything was wonderful.

8/10

Excellent

07 Feb 2026

Donald S

Staff was friendly, resort grounds were well taken care off, buffet was clean and tasty. Restaurants felt rushed.

Leisure Friends

10/10

Exceptional

06 Feb 2026

Susan

The resort and staff are wonderful. In particular. Caesar was amazing. Attentive and exceeded our expectations

Leisure Friends

10/10

Exceptional

03 Feb 2026

Tiffany

Cesar, our concierge made our trip easy and worry free. We were so happy to have the extra support during our trip knowing he was there to help. He was really great and did everything he could to make our stay memorable.

Leisure Family

6/10

Pleasant

02 Feb 2026

Rory

The room was fine, the amenities were adequate, but the service was spotty. We had a hard time communicating with the staff, and ended up with quite a few incorrect food or drink orders.

Cesar, the concierge who was assigned to us, was a 5-star host and made the stay much better.

Leisure Friends

10/10

Exceptional

01 Feb 2026

Corrine

Staff were friendly for the most part. Most spoke a decent amount of English. Beach was gorgeous, property was clean

Leisure Family

8/10

Excellent

31 Jan 2026

Graham Arthur

The maid kept the room spotlessly clean. Staff were courteous and helpful.

Leisure Friends

10/10

Exceptional

29 Jan 2026

Lois Diane

Everything was wonderful. The staff all over the resort was always willing to help. Cezar was always available for anything we needed. Even helped with surprise birthday party. Our room was kept perfect even on the weekend. It was a great holiday.

Leisure Friends

10/10

Exceptional

28 Jan 2026

Kassandra

The beach, pools and facility will all beautiful and well maintained. The food was great and they catered to allergies. Cesar was very helpful when it came to helping us with dinner reservations and organizing our stay.

Leisure Family_with_children

10/10

Exceptional

28 Jan 2026

Linda

The staff was friendly and helpful the facility was clean and well maintained.

10/10

Exceptional

26 Jan 2026

Steven Robert

Yes clean room, great amenities

10/10

Exceptional

24 Jan 2026

Yainely

La experiencia fue increíble, pero sobre todo la atención de nuestro conserje César fue extremadamente buena , estuvo pendiente a nosotros todo el tiempo , se encargó de todas nuestras reservas en restaurantes y de cualquier duda o curiosidad, realmente nos proporcionó una estadía en grand palladium increíble , lo recomiendo 100%

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Issette

Best experience ive ever had! Will be back with Family ♥️

Leisure Friends

8/10

Excellent

19 Jan 2026

Jacquelyn

We had Jr Suite Swim Up room (Palace 4000 building). Fabulous location--steps from the beach! Room: Comfortable beds, double sinks, rainshower + hand-held shower head, large bottles of shampoo/conditioner/bodywash, safe for valuables, mini fridge stocked daily w/ soda, beer, water. (BYO liquid handsoap, unless you like barsoap for hands.) Room felt damp (as expected in tropical climate), but was clean & free of bugs. Room had beautiful patio w/ lounge chairs, swim up pool, & view of the ocean. Room tidied daily (beds made, fresh towels, floor swept...)
Beach was beautiful! Soft white sand, seagreen water, gentle waves like a wave pool. A little seaweed, but nothing too bad & intermittent. Each morning, they clean up seaweed that has accumulated on the beach. Plenty of lounge chairs (but we woke up early to get chairs) & lots of trees & palapas for shade.

Food was ok. We did Los Torres buffet for breakfast. Large selection. Loved the made-to-order egg station. Delicious lattes at Palace Lobby coffee bar. For lunch, yummy pizza at La Uva (beach shack) & vast lunch buffet by Palace pool. Enjoyed panini & pasta stations. Our FABULOUS personal concierge Cesar got us dinner reservations at the ala carte restaurants. Hibachi was our fav. Dinner buffet also good.

Drinks were fabulous! Bars all over & huge selection

Fun sports complex (sand vball, pickleball, mini golf)

Staff was SUPER friendly! Cesar was great--put up decor for daughter's bday, help schedule excursion, etc

Leisure Family

8/10

Excellent

19 Jan 2026

Janak

Yes it was fresh

Partner

4/10

Poor

05 Jan 2026

Stephen William

food was good maid service excellent not enough places to get coffee line ups for special coffee too long

Leisure Partner

4/10

Poor

29 Dec 2025

Gaye Geraldine

They are spending all their money on the Palladium Bavaro it seems! All seating in hotel is very poor with sunken in seats. All loungers on Beach are sagging and broken bar to recline falls off every time you use it. TV. cannot watch because picture freezes on a shot but the recording continues. No beach Bars open because or erosion to area and they have not replaced the Cement base you would stand on nor the steps leading down to the beach at the end of the walkway. Some of the beach Cabana's are tilted do you can not sit a drink on them and to be under one our chairs were on a slope due to the mass amount of sand piled up there. When we would see a Bar waiter to order a drink and by the time he got back a frozen drink was already quite melted, plus he was a long time making his rounds due to his having to go to the pool bar and get the drinks.
The Staff was great although you really need to speak Spanish to explain any special request to them. They only knew minimal English in restaurants and bar wait staff. If it weren't for Chayanne and Cesar our Concierges we would have had more problems.
Our room was clean but needed more hangers which Chayanne was finally able to get me. All food was good but that which was prepared ahead was not warm like the warming trays were not working, even the ham sliced right off the bone was not warm same for the chicken etc.
But we did enjoy the mass selections.

Leisure

10/10

Exceptional

29 Dec 2025

vivien

Cesar at the front desk was amazing! He took care of reservations for restaurants and checked in daily to see if we needed anything.
He is kind, friendly and well informed.
If we needed anything he took care of it immediately. Thank you Cesar!

6/10

Pleasant

26 Dec 2025

Lori

The rooms were weird. There’s a giant door between the shower and the bedroom. It leaks and it’s really creepy. Staff members were loitering in the steps of our building all day and night, and they would talk and make crude gestures behind my daughter’s back - it was inappropriate and almost scary. The beach is one of the softest beaches I’ve ever been to, and it is totally ruined by the vendors harassing you every 4 minutes.

Leisure Family