Name: Family Selection at Grand Palladium Select Bávaro
Address: Avda. Francia, S/n, Playas De Bávaro, 32000, DO

10/10

Exceptional

24 Jul 2026

Lourdes

The entire staff is phenomenal particularly our butler/mayordomo, Raul. The property is vast and exceptionally clean. We truly enjoyed our stay.

10/10

Exceptional

23 Jul 2026

Vanessa

Claribel room housekeeper good Raul concierge Pablo at la paisana

10/10

Exceptional

23 Jul 2026

Sayvelisse

Excelente servicio de Raul mayordomo

8/10

Excellent

22 Jul 2026

Patricia

Great experience

10/10

Exceptional

17 Jul 2026

Suanny

I had an amazing time at this resort! The service was outstanding, and everyone was very attentive. A special thank you to Emmanuel Rosario Gálvez, who went above and beyond to make our stay unforgettable. He showed us around the resort, made sure we had everything we needed, and provided exceptional service at all times.

I highly recommend this resort to anyone looking for a wonderful vacation. The only suggestion I would make is to offer more traditional local food options. Other than that, everything was excellent!

Family_with_children

2/10

Poor

14 Jul 2026

Adnan

Unfortunately, my experience was very disappointing. When we arrived, the bed sheets and pillows were dirty. I contacted and visited the front desk, but no one addressed the issue or offered another room.

Traveling with my two children made the situation even worse. Because the bedding was unclean, they were uncomfortable sleeping in the beds and ended up sharing a bed while wearing sweatshirts and sweatpants.

The service throughout our stay was poor. We waited over an hour and a half for food at the pool bar after staff took our order and then forgot about it. The beach conditions were not suitable for swimming, the food quality was below expectations, and the overall service did not meet the standards expected of a Family Selection/VIP experience.

I ultimately decided to check out early. This is not the 5-star luxury resort experience advertised, and it does not compare to other luxury resorts where I have stayed.

Family_with_children

10/10

Exceptional

12 Jul 2026

Raman Kaur

We had a great time at this resort. Rafael was amazing, and helped us with our two young kids, including arranging room service and booking our restaurants. The villas were amazing and the pools were great! Everyone was so kind and helpful, and we will definitely be coming back again.

Family_with_children

10/10

Exceptional

10 Jul 2026

Johan

Our butler Robinson has been really good to us, the best.

10/10

Exceptional

07 Jul 2026

Dwayne

Amazing

Partner

8/10

Excellent

06 Jul 2026

Christina

This was our first time in DR. This property was great! The staff was helpful, property was clean and well maintained. The beach was absolutely beautiful. Pools were well maintained and the property was renovated about 6 months ago.
Only negatives were À la carte restaurants and the push to join their club. At 3 of the 4 À la carte restaurants that we ate at we waited 20+ minutes for drinks after being seated and our waiter/waitress would disappear for long periods of time. One morning they wanted to “take us to breakfast”. Of course that meant they were going to try to get us to join their travel club. They were very kind until they understood that we were not interested. The salesman then changed completely and became rude and couldn’t get rid of us fast enough. That part of the trip was extremely disappointing and put a damper on our trip. We would still return and recommend the property to friends!

Family_with_children

10/10

Exceptional

06 Jul 2026

HENRI

Great property. We stayed at family Selection. Stay came with a butler. Ours was Rafael. He was polite as every single worker we encountered, communicated with us very efficiently thru whatsapp and helped us set the dinners with the restaurants. Property is the size of a small town but helps with the fact that you don't feel like it is overcrowded. Staff is amazing and very helpful. All the restaurants pools and service areas are well ran and very organized. It is a great resort and we were very pleased. Thank you family Selection at Grand Palladium Bavaro for a great few days

Family_with_children

10/10

Exceptional

05 Jul 2026

Maelle

Rafael our personal concierge was absolutely excellent. The food is about the best I've had at anywhere. Congrats and please keep it up!

Family

10/10

Exceptional

04 Jul 2026

Yurley

We had a spectacular experience. The hotel is very modern, clean, and well maintained. The entire staff was friendly, attentive, and always willing to help.

There were a few minor delays in service at the lobby and beach bar on some occasions, but overall the experience was excellent.

The best service we received was at the specialty restaurants, especially the Argentine, Spanish, and Japanese restaurants. The housekeeping team also did an outstanding job keeping our suite clean and well maintained throughout our stay.

One area that could be improved is that our suite did not have a mattress protector. I believe this is an important detail for a hotel of this standard, and I hope it will be addressed.

The beach had quite a bit of sargassum, but the staff worked hard every day to keep it as clean as possible, which we really appreciated.

Overall, we truly enjoyed our stay and would definitely return. I highly recommend this hotel and look forward to seeing these small improvements in the future.

Family_with_children

10/10

Exceptional

03 Jul 2026

Andre Takashi

Rafael and nacho the manager they are the best

Family_with_children

10/10

Exceptional

01 Jul 2026

Keith

This is a beautiful resort very family oriented large variety of foods to eat. Staff so pleasant kind and helpful... I highly recommend this as a family vacation.my children had a ball.. only issue was a natural one.. the sea weed on the beach was problematic at times

Family_with_children

10/10

Exceptional

01 Jul 2026

Ileana

We had a wonderful stay! The hotel exceeded our expectations in every way. The food was delicious, and the restaurants offered a great variety of flavorful dishes throughout our stay.

A special thank you to our butler, Rafael, who was incredibly attentive to all of our requests. His professionalism, kindness, and dedication truly made our experience even more enjoyable.

The beach was absolutely beautiful, the room was clean and comfortable, and the amenities were excellent. We especially enjoyed the pools, sports center, and the nightly entertainment, which made every evening fun and memorable.

We highly recommend this hotel and look forward to returning in the future!

Family_with_children

8/10

Excellent

01 Jul 2026

Jenny Katherine

We made reservations for dinner and we had to walk away after waiting for over 1.5 hours and getting no service.
For first time visitors it would be great if we had arrangements set up from the airport to the hotel
Other than that we enjoy the visit

Family

10/10

Exceptional

30 Jun 2026

Jacquelin Fiallo

Nuestra experiencia en el Family Selection fue excelente, desde el recibimiento hasta cada momento en cualquier lugar del hotel. La habitación excepcional y muy limpia cosa que para mí era primordial. Estando en este hotel también podíamos visitar otros de los 3 hoteles dentro del área. Agradecer a cada trabajador desde nuestro Mayordomo Rafael, los chicos y chicas de la piscina, restaurantes,lobby bar, en fin todo excelente, fuimos en familia mi esposo y mis 2 hijos y todos tuvimos una experiencia maravillosa. Lo recomiendo muchísimo, de seguro regresaremos.

Family_with_children

10/10

Exceptional

29 Jun 2026

Antoinette

Our experience was absolutely amazing. The staff was friendly, and always served with a smile. Our butler Rafael was 11 out of 10. He took care of us and made sure all our needs were met. Highly, highly recommend.
Also the Chic Caberet is a must!

Family_with_children

10/10

Exceptional

28 Jun 2026

Manuel Antonio

We had an amazing stay at Family Selection at Grand Palladium Select Bávaro. The resort is beautiful, very clean, and the staff made us feel welcome from the moment we arrived. The food was excellent.

We would especially like to thank Rafael, our host, for his outstanding service. He went above and beyond to make our vacation unforgettable. He was always kind, professional, attentive, and quick to help with anything we needed. His dedication and genuine care made a huge difference in our experience.

Thanks to Rafael and the entire team, our family created wonderful memories that we will never forget. We highly recommend this resort and look forward to coming back in the future!

Family_with_children

10/10

Exceptional

28 Jun 2026

REINILDER

The staff was very friendly, and we had someone to help us with anything we needed. Rafael was always kind and helpful. I recommend it 100 percent.

Family_with_children

10/10

Exceptional

27 Jun 2026

Maydeli

Mucha seguridad, excelente lugar para la familia

Family_with_children

10/10

Exceptional

27 Jun 2026

Ka Kit

our butler Rafael has been a great help!

10/10

Exceptional

26 Jun 2026

Jharlen Elizabeth Reyes

Rafael was our dedicated staff member and he was great. He answered every question we had and helped us with anything we needed. Definitely recommend this resort, especially the Family Selection area if you have kids. Will be back for sure.

Family_with_children

10/10

Exceptional

25 Jun 2026

Lilia

First time in DR and staying at this resort. 100% Recommend. Butler Raul was excellent from check in to check out. Highly recommend!

Family_with_children

10/10

Exceptional

25 Jun 2026

Nilda

Rafael, el mayordomo muy atento a través de él watsapp. Excelente servicio todo el personal

Family_with_children

10/10

Exceptional

25 Jun 2026

Bryn

Butler Raul was excellent and took care of all our needs during our stay. He made sure we were able to get into all of the restaurants that we wanted reservations at, so that was a huge benefit. Also made sure we were taken care of at check-in and check-out making the process smooth.

Sargassum at beach was very bad and wish the resort had done more to address the issue. We spent zero time there and our intention was to spend the majority of the time there. That was an enormous disappointment.

Other than that, the food was amazing and getting around the resort was no problem since there were drivers to transport at all times.

Family_with_children

10/10

Exceptional

24 Jun 2026

Benjamin

We stayed at the Family Selection resort at Grand Palladium and had an excellent time. Resort was great for kids and adults as well. Many pools to choose from which was nice.
The service we received during our stay was exceptional. Robinson helped us out each day and responded to our requests almost immediately! Everyone working at the resort was very friendly and helpful. Overall it was a great trip and we would definitely go back!

Family_with_children

10/10

Exceptional

23 Jun 2026

Karen A

My family and I had an amazing stay at the Grand Palladium! The food and service were great! Our helper Raul was amazing, very helpful. He checked in daily and made sure our experience was everything we wanted it to be. Thank you Raul :) Grand Palladium you owe us nothing!

Family_with_children

10/10

Exceptional

23 Jun 2026

Natalie Love

My family and I had an amazing time at the grand Palladium family selection hotel, from the moment we got there we felt like royalty. Our butler Raul was very attentive to us. He made us reservations for the best restaurants on the property. I am very pleased with his exceptional service. Thank you Grand Palladium and Thank you Raul!

Family_with_children

6/10

Pleasant

20 Jun 2026

Malesa

.

Family_with_children

10/10

Exceptional

17 Jun 2026

Adal

Resort was excellent! Rooms were super spacious. The kings size was enormous almost 8 feet. We loved having concierge services. Juan was excellent and assisted us with all our needs from booking restaurants to pharmacy needs at all hours! Superb service!

Family_with_children

10/10

Exceptional

17 Jun 2026

Jorge

Juan and Constantine very attentive and great service. Excellent review from my end.

Partner

10/10

Exceptional

14 Jun 2026

Luis Angel

Great staff,...

Family_with_children

10/10

Exceptional

11 Jun 2026

Weslin

The hotel itself its great but the staff is amazing, so attentive and helpful.
I went with my family for a group of 10 and even before our arrival we felt pampered by the staff.
Once at the hotel their attention went to a complete new level.
Our butler, Robinson was out of this world, wow.
From the check in moment until the check out he went out of his way to make our stay unforgettable, and it was.
Also must mention the staff at the NUS Poolbar. They are very kind and gentle with the clients. The food there was the best and as well as the service.

Overall the hotel is clean, rooms are spacious and excellent kept. Love it. We will be returning for sure.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Naveed

Overall experience was very good and we didn’t have any complaints.
Just need fan in the room .AC was little slow.

Family_with_children

10/10

Exceptional

11 Jun 2026

Karim

Juan was amazing host, very prompt and always helpful. He made sure we had an amazing experience!
Thank You

Family_with_children

10/10

Exceptional

09 Jun 2026

DIANA

This was such a great property me and my husband has such a beautiful time here. Our butler Raul was so professional and always helpful for any of our needs that we requested always scheduling our dinners and always messaging us every morning to make sure we were OK. We appreciate the beautiful hospitality from him and of this hotel in general It’s very beautiful. A lot of stuff to do since it’s very large! Different places to eat, which was great and different activities. We also loved the white Party! Definitely coming here again.

Partner

10/10

Exceptional

09 Jun 2026

Rolando

Hello! We have a wonderfully, beautiful and extraordinary vacation with my family.
This experience is was tremendously special to our family
Thank you for all the service we have!
We really recommend experience!!!!

Family_with_children

10/10

Exceptional

08 Jun 2026

Vilmarie

The property is beautiful and very clean. The food and drinks were very delicious. The staff was great!! I even had my own butler. Rosmar was the best. He was very attentive to all my and my family needs

Family_with_children

10/10

Exceptional

07 Jun 2026

Yohance

5 stars resort Rafael made sure we were taken care of

Family_with_children

8/10

Excellent

05 Jun 2026

Svetlana

We stayed for 2 weeks in May. The weather was excellent. The hotel had recently renovated the section where we stayed, so it felt clean and pleasant. The staff are amazing! They do their upmost to help and make your stay feel welcomed. Everyone is really friendly and polite. Our butler, Rafael, was the best!!!

We had a few issues related to rooms and sargussum:

Compared with other nearby resorts, where they clean twice a day and remove all seaweed, this hotel made minimal efforts. Some days there were mountains of seaweed with no cleanup crew in sight. Even when cleaning took place, significant amounts were left behind.

We also had to change rooms multiple times. Our 1st room smelled strongly of fresh paint and immediately gave us headaches. We were moved, but the 2nd room developed problems (toilet not flushing, no hot water). 3rd room seemed perfect until we moved in and discovered it had been heavily sprayed with a chemical air freshener. The smell was so strong that we couldn't sleep and had to request another move.

To the hotel's credit, the staff worked hard to resolve each issue, eventually upgrading us to a better room. However, spending four days moving between rooms was frustrating and took away valuable vacation time.

If you're sensitive to fragrances, contact the hotel before arrival and request that no air fresheners or aromatherapy products be used in your room. We made this request in advance, but it was unfortunately overlooked.

Family_with_children

10/10

Exceptional

04 Jun 2026

Fatima

Great experience!

Family_with_children

10/10

Exceptional

04 Jun 2026

Kiavash

Raffle was vey helpful...everything was great. We liked everything the Family Selection part had to offer including the restaurant Nest and Le Paisana. The food quality and service needs improvement in other parts of the hotel.

Family_with_children

10/10

Exceptional

03 Jun 2026

Celeste

The staff was amazing. The amount of pools and restaurants was great too! So many that we didn’t get to visit all of them. The rooms were very clean. The food choices were also great, being open to trying new things is key! The drinks were amazing, nothing was watered down like at other locations.

Family

10/10

Exceptional

02 Jun 2026

William Piorino de

Our host Juan did a great job organizing everything for us, the facility is brand new and all the amenities are top notch.
Staff is very friendly and always with a smile for you, crew at the bars are very funny make you feel great at every time. Food is a special chapter, very high quality either in the buffets or at the reserved restaurants. In summary, a fantastic experience.

Family_with_children

10/10

Exceptional

01 Jun 2026

Chetan

The resort was great. It was well-maintained, and the staff were very friendly throughout our stay. Luis was amazing and always available whenever we needed anything, whether it was checking in on us, answering any questions, or helping with any issues on the property. He always greeted us with a big smile and kept us laughing the entire time. Our butler, Rafael, was also very helpful. He assisted us with restaurant and show reservations, checked in on us regularly, arranged transportation for us, and was always available to answer any questions we had. Both of them helped make our stay much more enjoyable and stress-free.

Friends

10/10

Exceptional

01 Jun 2026

Sandra

We stayed at family selection at grand Palladium and it was fantastic from start to finish! From the moment we stepped out of our car service, we were welcomed so warmly and made to feel right at home!
The staff is truly phenomenal!! attentive, caring and always willing to go above and beyond. A special thank you to our butler, Raul, who took care of every single detail, even the smallest requests and made our stay so much easier and much more enjoyable.
I also want to give a shout out to Franklin, who was incredibly helpful when one of our children needed medical attention. Having a 24 hour doctor’s office and pharmacy right on was an unexpected but we’re so thankful for it! The doctor was great and the treatment we received was exceptional.
The resort itself is beautiful. The grounds are immaculate, the rooms are spacious, clean and comfortable..and the pools were spotless and very well maintained.
The food was great, with plenty of options for everyone to enjoy. Overall, this was a 10/10 experience for our family. We had a wonderful time and will absolutely be back!

Family_with_children

6/10

Pleasant

31 May 2026

Sean

They have to let people know that you can only drink bottled water in dr

Partner

10/10

Exceptional

30 May 2026

Ruperto Lopez

Staff was really helpful and friendly &
Clean room always

Family_with_children

10/10

Exceptional

30 May 2026

Jeffrey

Great stay! Hector and Rafael were fantastic, setting everything up and decorating for my son's 9th birthday! Angel at the Nest was a true gem as well, made us feel special every day! Just a great staff and resort!

Family_with_children

8/10

Excellent

29 May 2026

Carla

Already wrote a lengthy review. Overall, great staff and food. Needs updates. And also more storage in the showers, shelving or something for toiletries. We had to put our stuff on the floor. They need better anti-slip flooring in the bathrooms. More accessibility for elderly and disabled people. Would stay again, but bring my own anti-slip stuff for the bathrooms.

10/10

Exceptional

29 May 2026

Carla Andrea

Overall, it was a good experience. I hurt myself in their bathroom. I slipped and fell. It’s a great hotel overall, but they need to make some changes. Better anti-slip flooring in the bathrooms, higher ledge leading into the shower so water doesn’t escape the shower when the water is on. Maybe add more ramps because I was given a wheelchair to get around after I fell, but everything was so bumpy. Tough situation for people with disabilities and the elderly. I really did like the hotel, and most people were helpful, but the hotel company needs to listen to their guests more. There were many people who complained of slippery floors in the bathrooms. It’s time for changes to be made. Our butler was great, super accommodating. I would stay there again, but will probably pack my own anti-slip mats. Food was great, drinks were great, friendly staff. I still love them, but please they need to listen to their guests.

Family_with_children

10/10

Exceptional

29 May 2026

Ricardo

La área de Family seletcion ese la parte más bonita y la mejor de toda , la comida super!!!

Family_with_children

10/10

Exceptional

29 May 2026

Qamar

We had a wonderful experience at this resort from start to finish. The property was beautiful, clean, and very relaxing. A special thank you to Rafael for his outstanding service and hospitality throughout our stay. He was extremely helpful, attentive, and made sure we felt welcomed and taken care of at all times. Definitely a 5 out of 5 stay!

10/10

Exceptional

27 May 2026

Ricardo

Super Raúl y el hotel súper !!!

Family

2/10

Poor

27 May 2026

Roxanna

The place is beautiful it has a lot of potential… some of the pavements are uneven or cracked if not careful you can twist your ankle the beach is beautiful but a lot of algae they seem to pick some off but still there .. you have venders coming up to you to buy what they are selling ,which I don’t mind ,but I had one incident when a vender asked me to get him a beer since it’s all inclusive he kept saying it’s free , I was overwhelmed cause he wouldn’t stop insisting until I said I’m calling security some workers are sooooooo rude , I think they need to retrain after the experience I had in xcarate arte this place was awful the food the drinks the people all terrible and top of that at check out they wanted to charge me with things I didn’t even make and they couldn’t give a an itemize receipt cause supposedly there system was down .. they also said hey sign up for $10 worth of purchase that you can use in which we wanted to for Chic Cabaret but agin said oh we can’t discount that that only for if you buy a beer or something in an all inclusive hotel?? What ????

Partner

10/10

Exceptional

25 May 2026

Johanna

Kid friendly and very clean

Family_with_children

10/10

Exceptional

25 May 2026

Amy

The Palladium Bavaro side that I stayed with my family was perfect. Everything was clean and updated. The staff was kind and helpful, the food was great...we are beach people so we didn't go into the pool, but there was many pool options. The beach and amenities around it was amazing. Rafael was great, he helped set up my childs birthday cake surprise at one of the restaurants. Rafael was very attentive and kept us up to date with the daily activities. He was a really nice guy, easy going and fluently easy to communicate with. He made our stay easier. I also met another guy named Robinson, I'm not sure what his position was, but he was friendly and helpful. In the evenings when we are dressed waiting for a random buggy to pick us up...he would be in our room reception area and would happily call a ride specifically for us. Robinson was helpful because we were running late to the restaurants on some days. Overall, great experience. My honest advice give those two guys a raise for perfect leadership!!

Family_with_children

10/10

Exceptional

24 May 2026

Ian

Rafael and Vanessa were fantastic! Met all of our needs. The facilities and location were also great. All the members of staff were extremely friendly.

Family_with_children

10/10

Exceptional

23 May 2026

Arnaldo

Gran estadia, personal muy amable. Rafael nuestro mayordomo nos atendio excelente.

Family_with_children

10/10

Exceptional

19 May 2026

Somayeh

Rafael was the best of our trip definitely coming back, hotel has some area to improve it was a nice stay.

Family_with_children

10/10

Exceptional

18 May 2026

Kyle

Excellent

10/10

Exceptional

14 May 2026

Michael

Make sure to ask for the Butler, Wolgang. He took care of every need we had. We cant wait to.come back. Food, drinks, service aren10/10

Family_with_children

10/10

Exceptional

13 May 2026

Jennifer

Everything was 10/10

Family_with_children

10/10

Exceptional

08 May 2026

Jennifer Sosa

First time here and I would definitely return! Our butler Juan was very attentive always and always made sure we were very well accommodated! Five stars to him! And also the man Luis who drives the golf cart to transport around the resort he always was patient! Kid friendly all over including the excursions!

Family_with_children

10/10

Exceptional

08 May 2026

Tony

Great affordable place for families. Nice beach access and pools with plenty of food. Service is good too.

Family_with_children

10/10

Exceptional

27 Apr 2026

Wei Yee

Great property for a family

Family_with_children

10/10

Exceptional

26 Apr 2026

Brett

Family Selection Villas were top notch. Rafael peguero helped us from the start and was friendly without being overbearing. The combination of nice accommodations, friendly people, beautiful grounds, turquoise waters, thatched roofs, Beach, pools, etc made this a nice experience.

Family_with_children

10/10

Exceptional

24 Apr 2026

Shilpa Claudia

We had a great stay at the Family Selection GP in Punta Cana. The property is beautiful - huge well-kept grounds, spacious rooms , clean pools and the beach was spectacular . Our concierge Rafael was amazing and assisted us quickly with everything we needed. Shout out to Enrique at the Nest who served up some great coffee, smoothies and cocktails each morning. A huge thankyou to all the staff that works so hard at keeping up the property and facilities.

A few things that could be improved: some of the bathrooms at the Nest, near the pools and the beach were not fully functioning with broken flushes , locks, etc. With only 2-3 stalls in each bathroom, there were lineups to use the 1 or 2 functioning bathrooms at times.
While there were pretty good options for lunch with the beachside restaurant, pizza and the seafood place by the family selection pool, the food at the restaurants for dinner was average at best.
The rooms and surroundings should be sprayed with mosquito repellent throughout the day as we were constantly plagued by them and covered in mosquito bites throughout our stay.
Overall it was a really great stay and we would consider visiting again.

Family_with_children

8/10

Excellent

23 Apr 2026

Clifford

We enjoyed our stay at the new Family Selection property right from the time you walk into the gorgeous sprawling lobby where they have managed to bring the outdoors in.
Excellent service and beautiful rooms as well, ours was just a few mins walk to the beach.
The beach was one of the best we have been to with hardly any sea-weed washing up to shore. The butler service was great too with Rafael promptly taking care of our every request, no issues in making dinner reservations too for our group of 10.

The food however was a little disappointing at the buffet. Couple of restaurants were good - La Paisana and Sumptori.
A shout-out to Enrique Lopez at the buffet bar who was always so welcoming in the morning and concocted the best fruit juices, great at making cocktails too in the evening.

Friends

10/10

Exceptional

22 Apr 2026

Alyssa

Rafael was the best

Family_with_children

10/10

Exceptional

22 Apr 2026

Samir

Clean room, nice for family